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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Guest Services Manager |
29-May-2025 |
| Amara Singapore | 55718 | - Central Region | |
RESPONSIBILITIES:
Spend ample time in lobby to welcome and solicit guests for feedback.
Perform check-in and check-out duties. Assign room and prepare keys for check-in.
Resolve guests complaints to their satisfaction.
Responsible for the Guest Service Manager float and currency exchange.
Process 3rd party charges such as credit card charges.
Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.
Complete Daily Duty Manager log after each shift.
Prepare Guest incident report
Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.
Maintain close liaison with all other departments to ensure 100% guests satisfaction.
Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.
Conduct OJT (On-the-Job) training for new and existing Associates on duty.
JOB REQUIREMENTS:
Good leadership skills
Ability to multi-task in a demanding environment
Excellent customer service, communication and interpersonal skills
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Assistant Front Office Manager |
29-May-2025 |
| Amara Singapore | 55719 | - Central Region | |
RESPONSIBILITIES:
Lead Front Office operations and ensure adherence to the policies and operating standards
Leading & Developing team members
Work closely with relevant function heads on managing rooms inventory, guests' inquiries, billing transparency, and ensuring positive guests experience.
Strong ability and smart in handling guest queries and feedback
Responsible for On-Job Training and timely performance management for team members
Responsible for maintaining and of employees' engagement and welfare
Manage departmental manning and budgeting
Streamlining of processes to increase productivity
Preparation and submission of management reports
Any other duties as assigned
JOB REQUIREMENTS:
Excellent customer service and interpersonal skills
Strong leadership skills
Able to work in a fast-paced environment
Good working knowledge of MS Office applications
Strong knowledge of using the HMS Hotel Operating system will be an added advantage
Meticulous
Front Office Executive (Guest Services) |
29-May-2025 | |
| Treetops Executive Residences | 55730 | - Central Region | |
Responsibilities:
Requirements:
Staff duty meal and uniform are provided.
Please send in resume with current & expected salaries via APPLY NOW button below.
We regret that only shortlisted candidates will be notified. Thank you for applying.
Service Supervisor |
29-May-2025 | |
| Babette Social Eatery | 55694 | - Central, Central and Western District | |
Overview:
We are looking for a friendly, attentive, and professional Waiter/Waitress to join our team. You will be responsible for delivering a high-quality dining experience to our guests by providing excellent customer service, taking orders, serving food and drinks, and ensuring guest satisfaction throughout their visit.
Key Responsibilities:
Greet and seat guests in a warm and welcoming manner
Present menus, take food and beverage orders accurately
Serve food and drinks promptly and professionally
Communicate with kitchen and bar staff to ensure smooth service
Ensure tables are clean and properly set throughout service
Respond to guest requests and resolve any issues politely and efficiently
Process payments and handle transactions using POS systems
Maintain a clean and organized work environment
Comply with hygiene, health, and safety regulations
Requirements:
Previous experience in a restaurant or hospitality environment preferred
Strong communication and interpersonal skills
Positive attitude and a team-oriented mindset
Ability to multitask and work in a fast-paced setting
Basic knowledge of food and beverage service
Flexible schedule, including evenings, weekends, and holidays
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Demi Chef / Chef de Partie (Contemporary Korean Cuisine) |
29-May-2025 |
| ZS Hospitality Management Limited | 55695 | - Central, Central and Western District | |
Responsibilities
Responsible for kitchen daily operation at fine-dining establishment
Ensure that the preparation and quality of food provided are consistently maintained
Prepare ingredients and dishes to ensure they are prepared to the correct recipes and quality
Ensure that the ingredients are fresh and have sufficient inventory
Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations
Perform duties set aside by the Head Chef
Requirements
At least 1 years working experience in Kitchen as Chef or related Food and Beverage industry
Passionate in fine food preparation
Experience in fine-dining restaurants is preferred
Familiar and knowledgeable in Korean and western cuisine will be an advantage
Good communication skill and be able to communicate effectively with team members
Good command of spoken English
Benefits
Tips
Birthday Leave
8 days off per month
Duty Meals
Medical Insurance
Statutory Holidays
Annual Leave
Excellent Working Environment
Discretionary Bonus
Employee Dining Discount
We offer competitive salary and attractive benefits to the right candidate. Interested parties please apply with full resume, availability, current & expected salary to HR Department by clicking “Apply NOW”.
(All personal information collected would be kept strictly confidential and for recruitment purposes only.)
Chef-De-Partie (NUH) |
29-May-2025 | |
| dnata Singapore Pte Ltd | 55737 | - Changi, East Region | |
SummaryThe Chef-De-Partie is required to have experience working in the F&B industry and have a proven track record in his/her area of specialization.
Duties And Responsibilities
Kitchen Assistant |
29-May-2025 | |
| dnata Singapore Pte Ltd | 55738 | - Changi, East Region | |
SummaryYou are required to have experience working in the F&B industry and have a proven track record in your area of specialization.
Job Description
Lounge Supervisor |
29-May-2025 | |
| dnata Singapore Pte Ltd | 55739 | - Changi, East Region | |
SummaryThe Lounge Supervisor is responsible for ensuring conformance to standard operating procedures and highest quality of service is delivered through efficient management of dedicated staff, continuous improvement of lounge products and services at dnata owned lounges including, but not limited to, airline lounges managed by dnata.
Duties And Responsibilities
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Assistant Manager, Training (F&B) |
29-May-2025 |
| Hot Palette (Asia Pacific) Pte. Ltd | 55744 | - City Hall, Central Region | |
Qualifications & experience
Only Singaporean & Singapore Permanent Resident due to quota limited
Possess relevant Trainer certification
At least 2 years of working experience in the F&B industry as a Trainer
Good in written, verbal, and interpersonal communication skills
Bilingual
Organized, Independent, Meticulous, Responsible, and ability to meet deadlines with minimum supervision
Resourceful and good interpersonal / communication skills
Proficient in MS Word, Excel, PowerPoint
Tasks & responsibilities
Conduct Training in the Outlet
Conduct In-house Training Classes
Conduct random audit check in Outlets
Develop and maintain Training materials (SOPs, Operation Manual)
Creating Training Video
Preparation of training materials and collaterals for Training class
Translation of Training materials from English into Chinese (China Franchisees)
Developing Training Course
Managing E-learning Platform
Any other ad hoc tasks pertaining to Training Needs
Bartender |
29-May-2025 | |
| COMPASS ASSIST PTE. LTD. | 55742 | - East Region | |
Job Description
We are hiring a Part-Time Bartender to represent a high-end, luxury brand in Singapore. This is not your typical bar job. Our environment is curated, and intentional, designed to offer our guests a premium experience rooted in heritage, mastery, innovation, and elevated storytelling.
As a bartender, you are not just serving drinks. You are a host, a storyteller, and a professional capable of delivering an elegant, informed, and memorable guest experience. You will be entrusted with upholding brand standards while working autonomously during private and high-touch activations.
Responsibilities:If you thrive in refined, high-touch environments and want to be part of a uniquely positioned luxury brand, we’d love to hear from you.
Send your resume and a short message about your experience to: lauren@compassassist.com
Discretion is essential. Only shortlisted applicants will be contacted.
Front Office Supervisor |
29-May-2025 | |
| ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC | 55822 | - El Nido, Palawan | |
Are you an experienced Front Office professional with a strong background in Travel & Tours coordination, Online Travel Agencies (OTAs), and POS operations?
We are looking for a Front Office Supervisor who is not just great with guests, but also understands the business side of hospitality—from handling OTA bookings to coordinating guest tours and managing transactions with ease.
Bartender |
29-May-2025 | |
| Mr Happy Kebab Inc | 55748 | - Fairview, Quezon City, Metro Manila | |
Job Summary:
We are seeking a skilled and personable bartender to join our team. The ideal candidate will have a passion for mixology, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. The bartender will be responsible for preparing and serving alcoholic and non-alcoholic beverages, maintaining a clean and organized bar, and ensuring a positive guest experience.
Key Responsibilities:Prepare and serve drinks following established recipes and standards
Engage with customers, take orders, and provide recommendations
Check customer identification to verify if they are old enough to drink
Maintain cleanliness of the bar area, including tools, glassware, and equipment
Handle cash and operate the point-of-sale (POS) system accurately
Monitor inventory and restock bar supplies as needed
Follow all health, safety, and sanitation guidelines
Handle customer complaints or concerns professionally and promptly
Assist in opening and closing duties of the bar
Previous bartending experience preferred
Knowledge of drink recipes, bar equipment, and customer service principles
Ability to multitask and remain calm under pressure
Strong interpersonal and communication skills
Must be old enough to serve alcohol
Certification in responsible alcohol service (e.g., TIPS, ServSafe) is a plus
Flexible availability, including nights, weekends, and holidays
Ability to stand for long periods
Lift and carry up to 25 lbs
Perform repetitive motions such as shaking, stirring, and pouring
F&b Supervisor |
29-May-2025 | |
| MANSA COMPUTERS PTE. LTD. | 55740 | - Geylang, Central Region | |
MANSA COMPUTERS PTE. LTD. is hiring a Full time F&b Supervisor role in Geylang, Singapore. Apply now to be part of our team.
SUMMARY:
The Front House Supervisor will play a crucial role in managing and ensuring a smooth opening & closing shift and any ad-hoc duties assigned by management. The ideal candidate will have a strong understanding of excellent organizational skills and a commitment to providing exceptional customer service. Able to multi-task and work efficiently under pressure in a fast-paced environment.
KEY RESPONSIBILITIES
Management & Inventory
- Can handle all Front-of-House stations, including the duties and service procedure. Require hands-on whenever necessary Promptly handle general enquiries and in-house delivery orders
- Prepare the shift with proper planning and ensure the shift runs smoothly
-Oversee the staffs on duty to ensure quality service standards rendered and SOPs compliance
-Responsible for ordering and ensuring sufficient stocks for operation
-Monthly filing of supplier invoices
-Training of new team members and updating training progress to Manager
-Ensure proper cash handling and reconciliation at the end of day
-Report & update managers for all operations matters, including maintenance/equipment issues
-Take care of company property, equipment, and resources. Report damages or issues to management immediately
Customer Service
- Resolve any complaints/feedback efficiently during the shift Ensure overall positive dine-in experience and service standards are delivered
Hygiene and Safety
- Always maintain proper hygiene and safety standards to ensure a clean and safe environment for both guests and staff
-Maintain restaurant cleanliness and housekeeping duties
-Compliance to SOPs and company policies
-Ensure all logistics activities comply with company policies, safety standards and legal requirements
JOB REQUIREMENTS:
-Excellent communication and interpersonal skills with great time management
-Ability to effectively prioritize and execute tasks in a high-pressure environment
-A positive team player with ability to lead subordinates
-Possess hygiene and safety consciousness
AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday Off |
29-May-2025 | |
| Ami and Wood Ear | 55690 | - Hong Kong SAR | |
Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.
You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.
Key Responsibilities
Sales & Financials
Supervision
Qualifications & Experience Required
We offer attractive remuneration package, employee benefits & staff caring items, which include:
For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.
For more information, please visit our website: http://www.ami-woodear.hk/
Personal data collected will be used for recruitment purposes only.
__________________________________________________________________________________________________________________________
員工福利 Benefits
行業 Industry
工作種類 Job Category
工作地點 Location
經驗要求 Experience
AMI Chef de Partie (Michelin Modern French Dining) I (5-day) I Sunday Off |
29-May-2025 | |
| Ami and Wood Ear | 55691 | - Hong Kong SAR | |
The incumbent will assist the Chef de Cuisine in ensuring smooth day-to-day food production and operations of a specified kitchen section. He /she will also have to monitor high standards of food quality and hygiene in the kitchen.
Requirements:
We offer attractive remuneration package, employee benefits & staff caring items, including:
For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please email to
hrs@gd-group.hk or WhatsApp to 5722 8132 for sending your résumé in addition to expected salary to us.
For more information, please visit our website: http://www.ami-woodear.hk/
Personal data collected will be used for recruitment purposes only.
__________________________________________________________________________________________________________________________
員工福利 Benefits
薪金 Salary
行業 Industry
工作種類 Job Category
工作地點 Location
經驗要求 Experience
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Assistant Housekeeper (Full Day / Half Day) |
29-May-2025 |
| Horizon Hotels & Suites Limited | 55693 | - Hong Kong SAR | |
Candidates with less experience will be considered as Housekeeping Supervisor
* New Staff Incentive is subject to terms and conditions
We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The Senior Manager, Human Resources Department, Horizon Hotels & Suites Limited, 7/F Cheung Kong Center, 2 Queen’s Road Central, Hong Kong or by clicking “Quick Apply” (in Word format). Please quote the reference of the position you apply for in all correspondences.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.
Company Overview
Horizon Hotels & Suites Limited operates 4 well-established hotels - Harbourfront Horizon All-suite Hotel, Harbourview Horizon All-suite Hotel, Horizon Suite Hotel, and The Apex Horizon featuring over 4,500 suites.
ARBOR Pastry Sous Chef (Michelin Star Restaurant) I 5-day (R0528-PSC/PJSC-A) |
29-May-2025 | |
| Arbor | 55696 | - Hong Kong SAR | |
The incumbent will assist the Chef de Cuisine in managing day-to-day pastry production in the Michelin restaurant. He / She will also monitor the standard of food quality and quantity as well as overseeing the hygiene standards.
Requirements:
Candidates with less experience will be considered for the post of Pastry Junior Sous Chef (Michelin Star Restaurant).
We offer attractive remuneration package, employee benefits & staff caring items, including:
For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.
For more information, please visit our website: http://www.arbor-hk.com/
Personal data collected will be used for recruitment purposes only.
__________________________________________________________________________________________________________________________
員工福利 Benefits
行業 Industry
工作種類 Job Category
工作地點 Location
經驗要求 Experience
學歷要求 Education
Restaurant Manager - Iligan City |
29-May-2025 | |
| iKitchen, Inc, | 55749 | - Iligan City, Lanao del Norte | |
ABOUT THE COMPANY
KATAKAM-TAKAM NA KUWENTO NI KUYA J
Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.
Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.
Job Description:
The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.
We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.
You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.
We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!
Job Specifications
Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.
Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.
Assistant Front Office Manager |
29-May-2025 | |
| Weil Hotel | 55698 | - Ipoh, Perak | |
Tasks & responsibilities
As an Assistant Front Office Manager, overseeing daily front desk operations, managing staff, and ensuring exceptional guest service experience. Areas of responsibility include Concierge, Telephone Operators, Guest Services/Front Desk and Concept Floor. To handle administrative tasks, assist with check-in/check-out procedures, resolve guest issues, and contribute to the overall smooth functioning of the Front Office Department. Always strives to continually improve guest and associates satisfaction to meet Hotel expectation.
Qualifications & experience
• Possess at least a Diploma/ Advanced Diploma/ Degree in Hotel and Tourism Management.
• At least 10 years' working experience in the Hospitality industry in the Front Office Department and Room Division.
• Excellent communication and leadership skills.
• Strong work ethics with high level of discretion.
• Must be goal orientated and possess ability to work in a team environment.
• Knowledge in OPERA will be an added advantage.
Compensation & Benefit
• Attractive remuneration package
• Annual leaves
• Duty meals
• Medical and Insurance Coverage
• Learning and Development
Front Office Assistant |
29-May-2025 | |
| Sunway Big Box Hotel | 55697 | - Iskandar Puteri, Johor | |
About the role
As a Front Office Assistant at Sunway Big Box Hotel, you will play a key role in delivering exceptional guest experiences. In this full-time position based in Iskandar Puteri Johor, you will be responsible for a wide range of front desk duties, ensuring our guests receive the highest levels of hospitality and service throughout their stay.
What you'll be doing
Greeting guests warmly and efficiently upon arrival
Checking guests in and out, handling all reception and concierge duties
Responding to guest enquiries and resolving any issues or concerns
Assisting with luggage handling and coordinating transportation as needed
Upholding the hotel's standards of cleanliness and presentation in the lobby and front areas
Collaborating with the wider hotel team to ensure a seamless guest experience
What we're looking for
Minimum 1 year of experience in a customer service or front office role within the hospitality industry
Excellent communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds
Proficiency in English and Bahasa Malaysia, with the ability to speak additional languages as an advantage
A friendly, professional and service-oriented attitude, dedicated to exceeding guest expectations
Flexibility to work in a dynamic, fast-paced environment and adapt to changing priorities
What we offer
At Sunway Big Box Hotel, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Front Office Assistant, you can look forward to competitive remuneration, opportunities for career development, and a range of employee benefits including healthcare coverage, retirement contributions, and staff accommodation. We also place a strong emphasis on work-life balance, with flexible scheduling and wellness initiatives to support your overall wellbeing.
About us
Sunway Big Box Hotel is a leading hospitality brand in the heart of Iskandar Puteri, Johor. As part of the Sunway Group, we are renowned for our exceptional service, modern facilities and commitment to sustainable practices. Our mission is to create memorable experiences for every guest who passes through our doors, and we are proud to be an employer of choice in the region's thriving hospitality industry.
Apply now to join our dynamic team and embark on an exciting new chapter in your hospitality career.
Bakery (Phuket) |
29-May-2025 | |
| Barceló Coconut Island | 55681 | - Ko Samui, Surat Thani | |
The 5-star Barceló Coconut Island is a unique beach resort located on the pristine Coconut Island, a short distance from the east coast of Phuket.
The atmosphere of this all-inclusive resort perfect reflects the exotic and adventurous essence of Thailand, and guests will be enchanted by the warm and genuine hospitality provided by the team.
Offering world-class accommodations, food & beverage offerings, and activities, Barceló Coconut Island is the perfect location for a relaxing break.
Barceló Coconut Island – A pristine luxury resort in Phuket.
Coconut Island is perfectly set in a remarkable destination in a tranquil heaven Phang Nga Bay, the incredible gateway to Thailand’s most stunning beaches, islands and distinguished scenery.
Front Office
Le Petit Prince แผนกเบเกอรี่
Sales & Reservation
Housekeeping
Engineer
รายละเอียด
- มีประสบการณ์ในตำแหน่งที่สมัคร หรือมีความรู้เรื่องการทำเบเกอรี่
แผนก:
Le Petit Prince แผนกเบเกอรี่
จำนวน:
1 อัตรา
ระดับการศึกษา:
ม.6/ปวช. ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
10,000-15,000 บาท
ผู้ติดต่อ:
HR
อีเมล์:
coconutisland.recruitment@barcelo.com
เบอร์ติดต่อ:
0611743974
ลงประกาศเมื่อ:
28 พ.ค. 68
Guest Experience Manager |
29-May-2025 | |
| Barceló Coconut Island | 55682 | - Ko Samui, Surat Thani | |
The 5-star Barceló Coconut Island is a unique beach resort located on the pristine Coconut Island, a short distance from the east coast of Phuket.
The atmosphere of this all-inclusive resort perfect reflects the exotic and adventurous essence of Thailand, and guests will be enchanted by the warm and genuine hospitality provided by the team.
Offering world-class accommodations, food & beverage offerings, and activities, Barceló Coconut Island is the perfect location for a relaxing break.
Barceló Coconut Island – A pristine luxury resort in Phuket.
Coconut Island is perfectly set in a remarkable destination in a tranquil heaven Phang Nga Bay, the incredible gateway to Thailand’s most stunning beaches, islands and distinguished scenery.
Front Office
Le Petit Prince แผนกเบเกอรี่
Sales & Reservation
Housekeeping
Engineer
รายละเอียด
- Minimum 3–5 years of experience in customer service or guest relations.
- Good command of English (speaking, reading, and writing).
- Additional languages such as Chinese or Russian are a plus.
- Pleasant personality with good interpersonal skills.
- Service-minded, friendly, and capable of handling unexpected situations effectively.
- Strong communication, negotiation, and coordination skills.
- Ability to lead a team and plan tasks efficiently.
- Knowledgeable in handling guest complaints and organizing guest activities to ensure satisfaction.
- Positive attitude and ability to work well with others.
แผนก:
Front Office
จำนวน:
1 อัตรา
ระดับการศึกษา:
ปริญญาตรี ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามประสบการณ์
ผู้ติดต่อ:
HR
อีเมล์:
coconutisland.recruitment@barcelo.com
เบอร์ติดต่อ:
0611743974
ลงประกาศเมื่อ:
28 พ.ค. 68
Operator25087597 |
29-May-2025 | |
| Marriott International | 55683 | - Ko Samui, Surat Thani | |
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Office Management Trainee25087596 |
29-May-2025 | |
| Marriott International | 55684 | - Ko Samui, Surat Thani | |
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
SENIOR FRONT OFFICE |
29-May-2025 | |
| Homesuite Hotels Sdn Bhd | 55700 | - Kota Kinabalu, Sabah | |
SENIOR FRONT OFFICE
At The Sigar, Sutera Bay, we pride ourselves on delivering exceptional hospitality experiences to our guests. As part of the Homesuite’ family, we are committed to creating a welcoming and professional environment. We are currently seeking a few Senior Front Office to join our team:
Job Description:
Coordinate Reception Team: Manage and support the team handling guest arrivals and calls.
Phone Etiquette: Ensure all phone calls are answered politely and professionally.
Visitor Management: Greet and attend to visitors properly.
Direct Inquiries: Guide guests to the right department or information.
Information Management: Safeguard and update member-related information regularly.
Mail Handling: Ensure smooth processing of incoming and outgoing mail.
Guide Junior Staff: Provide professional guidance to junior team members.
Policy Compliance: Make sure the team follows all company policies and guidelines.
Record Keeping: Maintain and organise records for easy retrieval when needed.
Administrative Support: Assist other staff with administrative tasks as directed by the manager.
Requirements:
Work Shift: Must be willing to work rotating shifts to cover 24-hour hotel operations.
Languages: Fluent in English and Malay. Mandarin proficiency is a bonus.
Customer-Focused: Strong communication skills and a friendly attitude.
Problem-Solving: Able to stay calm and resolve issues quickly.
Tech-Savvy: Comfortable with computers and hotel management systems.
Benefits:
EPF/SOCSO contribution.
Quarterly incentives based on performance.
Medical claims.
Birthday celebrations to make your day special.
Interested candidates please send resume to crystalyn@homesuite.my
Guest Relations Manager (Russian/Japanese/Arabic Speaker)25087485 |
29-May-2025 | |
| The Ritz-Carlton | 55801 | - Kuah, Kedah | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Leading Guest Services Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Maintaining Guest Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Duty Manager25087505 |
29-May-2025 | |
| Sheraton Bali Kuta Resort | 55703 | - Kuta, Bali | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Loss Prevention Manager25087435 |
29-May-2025 | |
| Marriott International | 55704 | - Lampung | |
POSITION SUMMARY
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Director of Sales25087654 |
29-May-2025 | |
| Marriott Hotel Manila | 55709 | - Mabalacat City, Pampanga | |
JOB SUMMARY
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Supporting Developing & Executing Sales Strategies
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
• Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Recommends booking goals for sales team members.
Managing Sales Activities
• Monitors all day to day activities of direct reports.
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
Building Successful Relationships
• Develops and manages relationships with key stakeholders, both internal and external.
• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
Managing and Conducting Human Resource Activities
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Utilizes all available on the job training tools for employees.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Housekeeper (Restaurant) |
29-May-2025 | |
| Crusted | 55708 | - Makati City, Metro Manila | |
Assistant Restaurant Manager |
29-May-2025 | |
| AMBER GOLDEN CHAIN OF RESTAURANTS CORPORATION | 55747 | - Makati City, Metro Manila | |
About the role
As an Assistant Restaurant Manager at Amber Golden Chain of Restaurants Corporation, you will play a vital role in overseeing the day-to-day operations of our restaurant located in Marilao, Bulacan. This full-time position is an excellent opportunity to develop your leadership and management skills within a thriving hospitality organization.
What you'll be doing
Assist the Restaurant Manager in leading and motivating a team of servers, hosts, and kitchen staff to deliver exceptional customer service
Oversee inventory management, food preparation, and quality control to ensure consistency and efficiency
Manage financial responsibilities, such as daily cash handling, reconciliation, and budget monitoring
Implement and enforce company policies, procedures, and safety standards
Identify and resolve customer complaints or concerns in a timely and professional manner
Contribute to the overall success and growth of the restaurant locations
What we're looking for
2-3 years of experience in a restaurant management or supervisory role
Having experience in food industry is an advantage
Excellent communication, leadership, and problem-solving skills
Strong customer service orientation and the ability to work well in a team environment
Proficient in inventory management, financial reporting, and budget monitoring
Familiarity with food safety regulations and industry best practices
Flexible to work evenings, weekends, and holidays as required
Assistant Front Office Manager |
29-May-2025 | |
| Private Advertiser | 55706 | - Malate, Manila City, Metro Manila | |
A. DUTIES AND RESPONSIBILITIES
1. Oversee effective day-to-day running of Front Office Department in achieving the goals.
2. Meet and greet all Return Guests, Executive, VIP and guests of the hotel.
3. Ensure that all issues relating to guest satisfaction are dealt with and followed up on a timely and professionally manner.
4. Conduct regular officer training, monthly meeting, and monitor training tracking system for all officers to ensure their effectiveness and productivity.
5. Develop departmental training and activities in order to continuously improve officer skill and knowledge.
6. Develop and maintain standards and procedural manuals.
7. Regular inspections of all sections to ensure that the quality standards are maintained and in good working condition.
8. Attend FO and other related meetings within and outside the Hotel to ensure updated information and built connections among the discipline.
9. Ensure the staffing levels in line with hotel occupancy and productivity.
10. Develop and maintain a motivational working environment within the department.
11. Provide coaching and counseling, support and guidance to the officers as required.
12. Spot check cash floats and related documents to ensure amount is correct as issued by the accounts department.
13. Ensure officers are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and health club, and other services and facilities.
14. Conduct regular room and floor inspections to ensure quality standards, complete necessary Engineering Job Order or housekeeping cleaning requests and monitor the results.
B. QUALIFICATIONS
Experience managing budgets or working with numbers is a must
Outstanding communication skills, both in written and verbal communication
Leadership skills, including the ability to delegate, supervise and see tasks through from start to finish
Project management experience, especially of projects involving complex problems and multiple competing interests and factors, is essential
Bachelor's degree is a must
At least 1 or more year of experience in a hotel setting.
Shift Supervisor |
29-May-2025 | |
| Lola Nena's Pichi Pichi Inc. | 55746 | - Manila City, Metro Manila | |
Join a team where you'll feel the love in the work you do!
We're searching for a talented Shift Supervisor who embodies our core values of love, respect, care, warmth, and professionalism. In this role, you'll be an essential part of our mission and be surrounded by a passionate and dedicated team. Your exceptional managing skills will shine as you tackle exciting projects, grow professionally, and make a difference.
At our company, we cherish a warm and positive work environment where everyone is treated with love, respect, and care. We're committed to professionalism, always striving for excellence and integrity in all that we do. If our values resonate with you, and you're eager to start a fulfilling career, we'd love to have you apply today!
KEY RESPONSIBILITY AREAS
Station Operations Management.
Inventory and Stock Control.
Order Coordination and Communication.
Customer Service and Compliance.
Staff Training and Motivation.
Reporting and Documentation.
Scheduling and Attendance.
Sales and Marketing Support.
Cleanliness and Equipment Maintenance.
Ad Hoc Task Execution.
DUTIES AND RESPONSIBILITIES:
A. OPERATIONS MANAGEMENT
Supervise daily operations across all FOH & BOH stations during assigned shifts.
Assign station duties before each shift and ensure proper handover between shifts.
Ensure team members take full ownership of their assigned station throughout the shift, maintaining performance, cleanliness, and efficiency.
Oversee station cleanliness, safety, and organization throughout the operating hours.
Monitor inventory at each station and ensure prompt restocking as needed.
Verify accuracy of sales records, inventory logs, and BOH documentation.
Receive stocks upon arrival of logistics, ensuring all items delivered match the order and are accurate and complete.
Communicate with Care Center regarding orders from Grab, Table Vibe, Facebook, Viber, and other platforms, ensuring proper endorsement and documentation of communication/letters from them.
Coordinate regularly with the Branch Manager to ensure operational efficiency and address any branch-level concerns.
Report station or operational issues promptly to upper management.
Perform ad hoc tasks assigned by the superior.
B. CUSTOMER CARE
Handle customer issues professionally and ensure high service quality.
Ensure grooming and uniform compliance at the start of every shift.
Deliver a consistent and satisfying guest experience.
C. TEAM MANAGEMENT & DEVELOPMENT
Conduct regular evaluations and lead on-the-job training sessions for station responsibilities.
Consistently reinforce company core values and operational standards with the team.
Foster a positive and motivated working environment.
Ensure staff follow grooming standards and uniform policies.
D. ADMINISTRATION & REPORTING
Prepare and communicate accurate shift schedules and manage timekeeping records.
Ensure accuracy of sales and BOH reports and forms.
Ensure proper and timely submission of reports such as DSSR, DSR, inventory logs, production logs, and other required documentation.
E. SALES & MARKETING SUPPORT
Assist in implementing local marketing promotions and initiatives.
QUALIFICATIONS:
At least 2 years experience in Food industry and supervisory level
Education? Passion for food and people is our priority.
Math Skills? We'll teach you what you need to know.
Gender? All are welcome.
Appearance? Your warmth and authenticity shine the brightest.
Communication? Respect and kindness are our languages.
Love for people? Absolutely essential.
Amenable to work at Tayuman, Manila
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Management Trainee - SM Marilao |
29-May-2025 |
| Frankie's New York Buffalo Wings | 55716 | - Marilao, Bulacan | |
Perks:
✅Competitive Salary and Benefits Package
✅ Service Charge and Non-guaranteed Daily Sales Incentives
✅Career Advancement Program
✅Employee Recognition and Awards
✅Performance Based Product Incentive (non - guaranteed)
✅Discount on Frankie's Products
✅Group Personal Accident Insurance and HMO Card
Duties and Responsibilities:
Will be in charge of store operations
Ensure all store team members are presentable and ready for day to day operations
Ensure proper maintenance of all store equipment
Proper delegation of work responsibilities
Completion of day to day and monthly reports
Ordering and monitoring of stocks
To give AWESOME guest service and leading by example
Push branch sales and minimize losses
Qualifications:
· Candidate must possess at least a Bachelor's/ College Degree in food and beverage Services Management or equivalent
· Fun, Quirky, Witty
· Fast learner and easily adapts with the working environment
· With at least 1 year of Management Trainee/Manager experience in a restaurant setting.
· Willing to be assigned at Frankie's SM Marilao branch
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Restaurant Senior Supervisor - SM Marilao |
29-May-2025 |
| Frankie's New York Buffalo Wings | 55717 | - Marilao, Bulacan | |
Perks:
✅Competitive Salary and Benefits Package
✅ Service Charge and Non-guaranteed Daily Sales Incentives
✅Career Advancement Program
✅Employee Recognition and Awards
✅Performance Based Product Incentive (non - guaranteed)
✅Discount on Frankie's Products
✅Group Personal Accident Insurance and HMO Card
Duties and Responsibilities:
Will be in charge of store operations
Ensure all store team members are presentable and ready for day-to-day operations
Ensure proper maintenance of all store equipment
Proper delegation of work responsibilities
Completion of day-to-day and monthly reports
Ordering and monitoring of stocks
To give AWESOME guest service and lead by example
Push branch sales and minimize losses
Qualifications:
Candidate must possess at least a Bachelor's/ College Degree, Food & Beverage Services Management or equivalent.
Fun, Quirky, Witty
Fast learner and easily adapts with the working environment
With OIC/Team Lead/Manager experience in a restaurant setting
At Least 2 years experience being a Store Supervisor or equivalent
Applicants must be willing to work at Frankie's SM Marilao branch
Kitchen Assistant |
29-May-2025 | |
| THE CANOPY CAFE PTE. LTD. | 55736 | - Marine Parade, Central Region | |
THE CANOPY CAFE PTE. LTD. is hiring a Full time Kitchen Assistant role in Marine Parade, Singapore. Apply now to be part of our team.
Job Summary:
We are seeking individual to join our kitchen team as a Kitchen Assistant cum Dishwasher. The ideal candidate will assist in maintaining cleanliness and organization in the kitchen while ensuring dishes and utensils are properly washed and sanitized.
Job Description:
Assist Cook / Chef with food preparation.
Ensure all kitchen supplies are properly stored and organized.
Dispose of trash and manage waste materials.
Assist with basic kitchen duties, including sweeping and mopping floors.
Wash dishes, utensils, and cooking equipment efficiently
Maintain cleanliness and order in the kitchen area.
Ensure all cleaning tasks are performed according to hygiene and safety standards.
Job Requirements:
Good physical stamina and the ability to stand for long periods.
Team player with a positive attitude.
Attention to detail and strong organizational skills.
Must be punctual and reliable.
Basic knowledge of food safety and sanitation practices is a plus.
Previous experience in a kitchen or dishwashing role is preferred but not required.
Ability to work in a fast-paced environment.
Guest Experience Expert25086799 |
29-May-2025 | |
| Courtyard by Marriott Melaka | 55699 | - Melaka, Melaka | |
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Service Center25087581 |
29-May-2025 | |
| Four Points by Sheraton Bali Kuta | 55702 | - Mengwi, Bali | |
Our jobs aren�t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Operations Experts take the initiative to deliver a wide range of services across all front of house activities that guide guests through their entire stay. Their role takes ownership of the guest experience in the main areas of the hotel with a �guest first� mindset. They are empowered to move about their space across, front desk, food & beverage, housekeeping and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Operations Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
F&B SUPERVISOR |
29-May-2025 | |
| DOMESTIC MAID SPECIALIST | 55723 | - North Region | |
RESPONSIBILITIES
• Assist the Manager in running a smooth, efficient, and productive shift
• Assist the Manager in handling guests queries and feedbacks
• Responsible for cash management of the POS
• Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience
• Ensures prompt, efficient, friendly and accurate service
• Lead by example and providing timely feedback on areas of opportunities
• Promote good teamwork to achieve set goals/targets
• Ensure adherence of food safety, sanitation and hygiene requirements and practices
• Ensure equipment and stations’ maintenance schedule is executed accordingly
• Delegates and/or perform assigned tasks in an efficient and timely manner
• Follow up and adheres to Company policies and procedures accordingly
• Attends meetings as requested
• Accept additional duties and responsibilities as assigned by Supervisor
REQUIREMENTS
• At least 3-4 years relevant experience (preferable in a similar capacity)
• Pleasant personality and service oriented
• Hardworking with a positive attitude.
• Ability to work well in a team environment
• Good communication and interpersonal skills
• Ability to thrive in a fast-paced and highly energized working environment
• Able to perform rotating shift duty including weekends and Public Holidays
Housekeeper |
29-May-2025 | |
| Grand City Hotels Inc | 55707 | - Northern Mindanao | |
About the role
We are seeking an experienced Housekeeper to join our team at Grand City Hotels Inc branches in cagayan de oro and (HOTEL VALENCIA) in Valencia City Bukidnon . This is a full-time role, with the opportunity to work in a dynamic and growing hospitality environment. As a Housekeeper, you will play a vital role in ensuring our guests have a comfortable and memorable stay.
What you'll be doing
Cleaning and maintaining guest rooms, public areas, and other designated spaces to the highest standards of cleanliness and presentation
Replenishing supplies in guest rooms and common areas
Reporting any maintenance issues or concerns to the appropriate team members
Assisting with deep cleaning and seasonal cleaning tasks as required
Providing excellent customer service to guests and responding to any requests or inquiries
Adhering to all safety and hygiene protocols to ensure a safe environment for guests and colleagues
What we're looking for
Prior experience as a Housekeeper or in a similar role within the hospitality industry
Strong attention to detail and the ability to maintain high standards of cleanliness and presentation
Excellent customer service skills and a friendly, professional demeanour
Good physical fitness and the ability to stand for long periods and perform physically demanding tasks
Familiarity with the use of cleaning equipment and products
A team-oriented approach and the ability to work collaboratively with colleagues
What we offer
At Grand City Hotels Inc', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career development and advancement
- Paid time off and holiday leave
- Discounts on hotel stays and other amenities
- A supportive and inclusive work environment
About us
Grand City Hotels Inc' is a leading hospitality group with a growing portfolio of hotels across the Philippines. Our mission is to provide exceptional guest experiences and create a welcoming and inclusive environment for both our guests and our employees. We are committed to sustainable practices and investing in the communities we serve.
If you are passionate about hospitality and are looking for an opportunity to grow your career, we encourage you to apply for this Housekeeper role at Grand City Hotels Inc' in Valencia City Bukidnon.
F&b Supervisor |
29-May-2025 | |
| Keys Fresh Pte Ltd | 55726 | - Novena, Central Region | |
Keys Fresh Pte Ltd is hiring a Full time F&b Supervisor role in Novena, Singapore. Apply now to be part of our team.
We are looking for a [MANAGEMENT TRAINEE] to support management for daily operations.
Job Descriprion:
· Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
· Maximizing sales and profitability of outlets
· Progressively master the skills to run restaurant operations.
· Ensure new employees are trained properly
· Follow up on the training progress of employees
· Ensure compliance in all areas, Company policies and procedures
· Any other ad-hoc duties
We hope that you are:
· Passion for service
· Excellent and positive service attitude
· Candidate must be highly motivated, independent and able to multi-task
· Able to work shifts, on weekends and public holidays
· Possess positive attitude and initiative
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Assistant Guest Relations Manager |
29-May-2025 |
| COMO Lifestyle Pte Ltd | 55722 | - Orchard, Central Region | |
Job Summary:
Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.
Greet guests in a friendly and warm manner.
Have a good understanding of the menu and the workings of the restaurant.
Possess extensive and correct menu knowledge.
Set up dining rooms and make reservation arrangements.
Establish and maintain professional relationships with guests, ensuring their satisfaction throughout their stay or visit.
Act as the primary point of contact for guests, addressing their inquiries, requests, and concerns promptly and efficiently.
Respond to guest feedback, comments, and complaints in a timely and professional manner, resolving issues to their satisfaction.
Collaborate with various departments to ensure seamless guest experiences, coordinating efforts to meet guest expectations.
Continuously evaluate and improve guest experience by identifying areas of improvement and implementing appropriate strategies.
Develop and implement guest relations programs and initiatives to enhance guest satisfaction and loyalty.
Regularly review and analyze guest feedback, conducting surveys and utilizing guest satisfaction metrics to drive improvements.
Conduct training sessions to educate staff on guest relations protocols, procedures, and standards.
Provide guidance and support to team members, fostering a customer-centric culture and empowering staff to resolve guest concerns effectively.
Monitor staff performance and provide constructive feedback, addressing any issues or deficiencies in guest relations skills.
Analyze guest data to identify trends, patterns, and areas for improvement, proactively addressing issues to enhance guest experiences.
Qualifications and Requirements:
Minimum Diploma in Hospitality Management, Business Administration, or a related field (preferred).
Fluent in spoken and written English.
Proven experience in guest relations, guest services, or a similar customer-facing role within the hospitality industry.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members at all levels.
Strong problem-solving and conflict resolution abilities, with a focus on delivering prompt and satisfactory solutions.
Exceptional organizational skills and attention to detail, ensuring accuracy and efficiency in managing guest requests and feedback.
Proficiency in using guest relations management software or CRM systems.
Ability to work in a fast-paced environment, multitask, and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as required.
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Restaurant Captain (Chatterbox) |
29-May-2025 |
| OUE Restaurants Pte Ltd | 55729 | - Orchard, Central Region | |
With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.
Responsibilities
· Provide friendly, excellent, and professional service to all guests.
· Responsible for handling food and beverage orders and serving guests.
· Assist guests on their respective requests and deliver based on their ability.
· Assist fellow Team Members in performing preparation and setting up in the restaurants for service.
· Check that all amenities and utensils are properly stocked and inspected.
· Possess knowledge to upsell, well-served in all aspects of the menu.
· Maintain the utmost cleanliness and hygiene standards in the restaurants.
· Support Restaurant Manager in any other duties assigned.
ABOUT Chatterbox (www.chatterbox.com.sg)
Established in 1971, Chatterbox, one of the oldest and most well-loved restaurants along Orchard Road, is home to the multi-award legendary Mandarin Chicken Rice. It was the first-ever hotel restaurant to serve hawker fare. Since then, chicken rice has evolved into one of Singapore’s most celebrated & iconic dishes, and Chatterbox has kept its authenticity of the recipe and its time-honoured taste.
Chatterbox has firmly established itself as a must-visit for both tourists and locals alike till this day. Other signature favourites include the Chatterbox Lobster Laksa and King Prawn Fried Hokkien Noodles. Chatterbox earned the Hall of Fame distinction as a Heritage Brand by Singapore Prestige Brand Award
ABOUT OUE RESTAURANTS (www.ouerestaurants.com)
The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.
Brand Philosophy
To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.
We strive to establish spaces for guests to create new memories, traditions and desires.
Food & Beverage Executive - Gingerlily (Hilton Singapore Orchard) |
29-May-2025 | |
| HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 55741 | - Orchard, Central Region | |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Food & Beverage Executive is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.
What will I be doing?
As the Food & Beverage Executive, you will be responsible for performing the following tasks to the highest standards:
Work Locations
Hilton Singapore Orchard
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Food and Beverage
Management Trainee |
29-May-2025 | |
| Private Advertiser | 55712 | - Pampanga, Central Luzon | |
We are looking for a management trainee to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a decision-making role with advancement potential.
Duties and Responsibilities:
Qualifications
Package
REMINDERS:
PastryChef |
29-May-2025 | |
| Dynasty Teppanyaki Buffet Corporation | 55715 | - Pasay City, Metro Manila | |
Preparing a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes.
Creating new and exciting desserts to renew our menus and engage the interest of customers.
Must be creative and flexible..
F&B Outlet Manager - Room Service and City Terrace |
29-May-2025 | |
| Hilton Hotel | 55689 | - Pathum Wan, Bangkok | |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Outlet Manager is concerned with the strategic management of the Room Service and City Terrace, in line with prescribed Hilton policies and procedures.
What will I be doing?
As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service.
• Actively seek verbal feedback from customers and team members at each service period.
• Agree on and implement actions to make improvements to customer service.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager.
• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
• Be available to assist on duty in the restaurant and bars during any busy days or special events.
• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask.
• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and Managers, assessing team members against these standards.
• Ensure that training on departmental standards is regularly conducted in the outlets.
• Monitor standards through regular standards review checks.
• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
• Implement and follow-through with improvements identified.
• Plan, prioritize, organize and control the day-to-day operation.
• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the restaurant at all times.
• Understand the situation in other departments and their implications for your own department.
• Plan ahead and ensure adequate resources are available.
• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, and handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Maintain event and function histories to assist with returning events.
• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements.
• Attend and participate in regular F&B operational and roster meetings.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team.
• Set and agree to departmental objectives for self and team.
• Represent the needs of the team to others in the hotel.
• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Seek out and maximize departmental and hotel revenue opportunities.
• Be aware of potential highs and lows in the business.
• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager.
• Assist the F&B Manager with preparation of event brochures.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Supervise the financial performance of the department in line with the profit plan.
• Use key monitors and financial targets to evaluate the department’s performance and make future plans.
• Complete regular financial and operating reports as required or requested by the F&B Manager.
• Forecast potential revenues and costs.
• Following company control procedures, control costs without compromising standards.
• Analyze and explain any financial variance against plan.
• Set-up and maintain leave plans for the department.
• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all the relevant information before commencing employment.
• Assist with planning and ensuring departmental orientation is carried out.
• Ensure that the Orientation Training manual for each outlet is kept up to date.
• Ensure that standards training, and assessments are carried out.
• Ensure the health, safety and well-being of customers and all team members.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Ensure that hygiene training is conducted at least once a year.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• 2-4 years managerial position in a 4 / 5-star category hotel.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management communication and planning.
• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects,
• service techniques, and guest interaction.
• Considerable skills in math and algebraic equations using percentages.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Front Office Execute |
29-May-2025 | |
| Focus Movement | 55732 | - Raffles Place, Central Region | |
We're Hiring!
Company: Focus Movement
Location: Raffles Place
Salary: $2,300 – $3,000/month
Start Date: Immediate
Job Type: Full-Time
About Focus Movement
For over 20 years, Focus Movement has been a trusted name in integrated wellness — combining Pilates, Physiotherapy, and Movement under one roof. We’re known for our expertise, professionalism, and a studio culture that blends fun, calm energy with just the right touch of seriousness to keep things running smoothly.
As we continue to grow, we're looking for two friendly, dependable Front Desk Associates to join our team and be the face of our studio.
What You’ll Do
Welcome clients with a warm, professional attitude
Manage bookings, client check-ins, and daily schedules
Handle phone, email, and walk-in inquiries
Process payments and update client records
Support instructors and therapists with operational tasks
Keep the reception area and studio tidy and inviting
What We’re Looking For
Friendly, reliable, and organized team players
Good multitaskers who stay cool under pressure
Confident with basic computer systems (booking software experience is a bonus)
Clear, professional communication skills
A genuine interest in wellness, movement, or health
Why Join Us
Competitive salary ($2.3k–$3k/month)
Positive, collaborative, and wellness-focused work environment
Complimentary or discounted Pilates classes
Opportunities for learning and growth within the studio
To Apply
Send your resume and a short introduction to matthew@focusmovement.sg. Let us know why you'd be a great fit — we’re excited to meet two new team members who bring great energy and care to our front desk.
sales manager |
29-May-2025 | |
| V R CLEANING SERVICE PTE. LTD. | 55743 | - Serangoon, North-East Region | |
Key Responsibilities:
Lead and manage cleaning teams for various facilities.
Ensure quality standards and client satisfaction are met.
Develop and implement cleaning schedules and procedures. Oversee inventory management and equipment maintenance.
Handle customer complaints and resolve issues promptly.
Maintain safety and cleanliness standards according to company policies.
Requirements:
Proven experience in cleaning services management or a related field.
Strong leadership and organizational skills.
Ability to manage teams effectively and work under pressure.
Excellent communication and customer service skills.
Familiarity with cleaning equipment and materials.
Minimum Bachelor Degree
We Offer:
Competitive salary with room for growth.
Positive working environment with a focus on teamwork.
Opportunity to make a meaningful impact in the industry.
Front Office - Duty Manager |
29-May-2025 | |
| PT Accor Advantageplus | 55811 | - Setiabudi, Jakarta | |
Company Description
Swissôtel Living Jakarta Mega Kuningan is a part of Mega Kuningan, a business district with various integrated mixed use developments located in South Jakarta, Indonesia. The 240 keys hotel is the newest Accor portfolio that offers a mix of studio, one and two bedroom serviced apartments designed as a compact fusion of Japanese character with Swiss simplicity which brings a warm and personal experience throughout the hotel that promotes vitality for the body, mind and soul.
Job Description
We are seeking a dynamic and customer-focused Front Office - Duty Manager to join our team. As a key member of our front office operations, you will be responsible for ensuring exceptional guest experiences while overseeing daily operations and leading our front desk team.
Qualifications
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