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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant General Manager

21-May-2025
67 Pall Mall Singapore Ltd. | 55348 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

67 Pall Mall Singapore Ltd.


Job Description

Leadership & Operations

  • Oversee and coordinate day-to-day club operations across front-of-house, F&B, kitchen, cellar, facilities, events, and member-facing departments.

  • Support the GM in executing the club’s strategic objectives and financial targets.

  • Maintain operational excellence and ensure SOPs are upheld and evolved.

  • Act as the acting GM in the GM’s absence, providing consistent leadership and decision-making.

Member & Guest Experience

  • Lead by example to deliver exceptional member experiences that reflect the values and standards of 67 Pall Mall.

  • Act as a visible and approachable leader on the floor, fostering engagement with members and guests.

People & Culture

  • Mentor, coach, and lead department heads and their teams to deliver excellence and professional growth.

  • Drive a culture of accountability, hospitality, and innovation.

  • Support recruitment, onboarding, and performance development processes.

  • Work closely with HR on performance management, recruitment, and team culture-building.

Financial & Strategic Management

  • Assist the GM with budget planning, cost control, and financial oversight.

  • Participate in board meetings and present insights on operations and business performance.

  • Help identify and execute commercial opportunities, cost efficiencies, and member engagement strategies.

Events & Programming

  • Oversee execution of all club events in partnership with Events and F&B teams.

  • Bring creativity to member programming and partnerships that reflect the Club’s positioning.

Compliance & Risk

  • Ensure compliance with local laws, licensing, and safety regulations.

  • Maintain high standards of hygiene, security, and member confidentiality.

Supervisor – Inbound English Markets

21-May-2025
Private Advertiser | 55365 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Key Responsibilities / Job Description

·         Supervise and coordinate the execution of confirmed tour programs and tailor-made itineraries for English-speaking clients.

·         Liaise with overseas agents and local suppliers to ensure seamless travel arrangements.

·         Monitor and ensure service quality, guest satisfaction, and timely problem resolution.

·         Support VIP and complex bookings, handling escalations and urgent issues when needed.

·         Oversee and guide a small team of Inbound staff handling English markets.

·         Monitor workload distribution, provide coaching, and ensure team efficiency.

·         Conduct regular performance reviews and training sessions to enhance staff development.

·         Maintain strong communication with key partners and ensure accurate information exchange.

·         Handle pre-arrival and in-country client requests and ensure all arrangements are well-coordinated.

·         Assist in hosting familiarization trips and on-site inspections when necessary.

·         Maintain up-to-date knowledge of Asian Trails’ products, services, and destinations.

·         Support the manager in identifying gaps in product offerings and recommend improvements.

·         Prepare regular reports on operations, client feedback, and team performance.

·         Assist with budget tracking, service invoicing, and related administrative tasks.

 

Qualifications / Desired experience

·         Bachelor’s degree in Tourism, Hospitality Management, or a related field.

·         Minimum 5 years of experience in inbound travel operations, preferably handling English-speaking markets.

·         Previous team supervision experience preferred.

·         Excellent command of written and spoken English.

·         Strong knowledge of Southeast Asian destinations, especially Thailand.

·         Customer-oriented mindset with strong problem-solving skills.

·         Ability to handle high-pressure situations and multitask effectively.

Hotel General Manager Luxurious Residences (One Bangkok)

21-May-2025
Univentures Public Company Limited | 55762 - Pathum Wan, Bangkok
This job post is more than 31 days old and may no longer be valid.

Univentures Public Company Limited


Job Description

About the Role

The Resident Manager is responsible for overseeing all aspects of Residential operations, ensuring exceptional guest experiences, and maintaining efficient and effective day-to-day management of the property. As the second-in-command to the General Manager, this role focuses on operational excellence, staff performance, and profitability while upholding brand standards.

 

Responsibilities

  • Represent in all aspects in the absence of General Manager

  • Ensure the smooth operational flow of all area of the Residential

  • Staff organization and motivation of employees

  • Maximizes customer satisfaction and retention

  • Handle Customer Complaints & Customer Care Service

  • Responsibility for budget and cost centers

  • Compliance with legal requirements

  • Dealing with potential security problems and safety hazards

  • Resolving on-site issues at the Residential

  • Coordinates with HR, supports training programs

 

Education & Experience

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree is a plus).

  • A minimum of 7–10 years of progressive experience in hotel 5-6 star, including at least 3-5 years in a managerial or leadership role.

Knowledge

  • Expertise in budgeting, forecasting, and cost management.

  • In-depth understanding of hotel standard operating procedures.

  • Proficient in using MS Office Suite and hotel management software.

  • Skilled in preparing and analyzing operational profit & loss reports.

  • Strong understanding of human resource management and team dynamics.

Skills

  • Fluency in relevant languages to communicate effectively with diverse guests and staff.

  • Strong managerial and leadership skills.

  • Ability to think clearly and make quick decisions under pressure.

  • Excellent numeracy skills and logistical planning abilities.

  • Exceptional communication and interpersonal skills.

  • Proven ability to lead, inspire, and motivate a team to achieve goals.

Attributes

  • Smart, professional appearance with a well-groomed personality.

  • Maintains a calm, composed demeanor in high-pressure situations.

  • Balances guest satisfaction with business priorities effectively.

  • Demonstrates flexibility, a proactive “can-do” attitude, and a commitment to excellence.

  • High energy levels, patience, and a focus on delivering exceptional service.

  • Outstanding problem-solving abilities with a strategic and customer-centric approach.

Executive Housekeeper

21-May-2025
Shangri-La Hotels (Malaysia) Berhad | 55369 - Penang
This job post is more than 31 days old and may no longer be valid.

Shangri-La Hotels (Malaysia) Berhad


Job Description

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi skilled individual who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Executive Housekeeper to join our team!

As our Executive Housekeeper, we rely on you to:

  • Ensure smooth operation on a daily basis
  • Lead the team and maintain a high standard of service
  • Ensure that the guest check-in/check-out, and Front Desk Operations are handled efficiently with providing the best of care and services to Resort guests
  • Maintains and enforces all quality, service standards and procedures for Housekeeping Service. Ensure the quality of service delivered is compliant with hotel guidelines and policies
  • Direct and schedule staff roster in accordance with events, festival days and periods to ensure adequate staff on duty to provide efficient and quality service
  • Review guest feedback from different platforms and drive outstanding results by taking initiative to uplift service levels when necessary
  • Maintain Housekeeping Standards & Procesures in keeping with brand direction
  • Perform any other duties and special projects as assigned by Superior.

We are looking for someone who:

  • Fully understands room operations  
  • Has previous experience in a similar capacity, preferably from a luxury hotel  
  • Must be detail-focused and guest-oriented  
  • Communicates and writes with fluency in English
  • Has strong interpersonal & communication skill. 
  • Continuously looks for ways to develop themselves as well as others  
  • Is a friendly, helpful and trustworthy leader  
  • Communicate with colleagues regularly and maintain good relationship.
  • Ability to work independently and to work under pressure in a fast-paced environment
  • Must be a confident and tactfulIs a strong team player
  • Enjoys delivering high quality guest service with a welcoming manner
  • Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered. 

If you are the right person, what are you waiting for? Click the apply button now!

Guest Service Supervisor

21-May-2025
Siam International Corp.,Ltd. | 55358 - Phaya Thai, Bangkok
This job post is more than 31 days old and may no longer be valid.

Siam International Corp.,Ltd.


Job Description

Here's a polished job description for a job posting based on your outline:


Job Title: Guest Services Supervisor
Hotel: 515 Victory Hotel
Location: 0m from BTS Victory Monument
Employment Type: Full-Time
Reports To: Hotel Manager / Managing Director

Key Responsibilities:

1. Guest Services

  • Greet and assist guests in a courteous, efficient, and professional manner.

  • Oversee the check-in and check-out process, ensuring accuracy and a smooth guest experience.

  • Promptly respond to guest inquiries, requests, and complaints, aiming for effective resolution and satisfaction.

  • Actively promote hotel services, amenities, and local attractions to enhance the overall guest stay.

2. Staff Supervision

  • Supervise front desk agents, concierge, and bell staff (if applicable).

  • Train new hires and provide ongoing coaching, guidance, and performance feedback.

  • Create staff schedules, assign daily duties, and monitor individual and team performance.

  • Ensure staff adhere to professional appearance and uphold service standards consistently.

3. Operational Oversight

  • Ensure efficient and professional front office operations throughout all shifts.

  • Monitor room availability, reservations, and address overbooking situations as needed.

  • Maintain accurate and up-to-date guest records, billing details, and daily financial summaries.

  • Support night audit procedures and assist with reconciling daily transactions.

4. Communication & Coordination

  • Liaise with housekeeping and maintenance teams to ensure timely room readiness and service fulfillment.

  • Communicate guest feedback or issues to appropriate departments and management.

  • Actively participate in team meetings, contributing updates, insights, and process improvements.

5. Reporting & Administration

  • Prepare and submit shift reports and ensure smooth shift handovers.

  • Analyze guest feedback and support initiatives aimed at improving service quality.


Qualifications:

  • 2+ years of front office or guest services experience; supervisory experience a plus.

  • Strong interpersonal, communication, and problem-solving skills.

  • Proficient in hotel management software and Microsoft Office Suite.

  • Ability to work flexible shifts, including evenings, weekends, and holidays.

Chef De Parties (Bakery)

21-May-2025
Laguna Grande Limited | 55321 - Phuket
This job post is more than 31 days old and may no longer be valid.

Laguna Grande Limited


Job Description

Chef De Parties (Bakery)

Choeng Thale, จ.ภูเก็ต, Thailand

Apply for Position Or refer someone

Mixologist / Bartender

21-May-2025
Accor Asia Corporate Offices | 55322 - Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description


Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description


  • Helps increase customer loyalty through quality of service
  • Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms
  • Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers
  • Controls and analyses, on an on-going basis, in order to optimize the following: Quality levels of product and service, Guest satisfaction, Operating costs, Sanitation and cleanliness (HACCP/ FSMS)
  • Coordinates and supervises the preparation, presentation and service of beverage products to ensure the highest quality at all times
  • To ensure that all promotional materials are clean, well-presented and ready before operation.
  • Ensuring the BAR and pantry’s are clean, organize and in good condition either slow or busy season.
  • Make sure that the cushions, seat covers, table games, movie screen and projector are in good condition and well presented.
  • The entire storeroom are clean, tidy, organize all the time. Ability to manage lightings, music background at all the time.
  • Proper par stock and FIFO policy is implemented all the time to beverages & tobacco products.
  • Implements a daily, weekly and monthly checklist for the entire bar/ restaurants and ensures proper follow-up to attain maximum quality and efficiency.

Qualifications


  • Minimum of 1 year of Restaurant experience, preferably in the luxury setting lifestyle resort & stand-alone concept restaurant.
  • Strong oral and written communication skills
  • Ability to train and develop team members
  • Ability to work effectively in a team environment and take initiative
  • Excellent organizational skills

Additional Information


• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Spa Therapist

21-May-2025
Accor Asia Corporate Offices | 55323 - Phuket
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


คำอธิบายเกี่ยวกับบริษัท


Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


คำอธิบายงาน


  • To ensure guest comfort during the treatment by monitoring room temperature, lighting, sunlight and music level.
  • Attentive and respects guests' needs
  • To prepare, clean and tidy treatment room before guest arrival.
  • To be fully aware of the daily booking program and to update any changes to the reception.
  • To check the following day’s appointments at the end of each day and to make necessary preparations accordingly.
  • To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests.
  • To check and maintain product supplies at the beginning and end of each day.
  • To check Spa Card carefully for specific instructions or guest requests.
  • To maintain a high standard of personal appearance and hygiene based on the Spa’s grooming standards.
  • To ensure the cleanliness and hygiene of the Spa pantry and treatment room.

คุณสมบัติ


  • Vocational college or higher
  • Certificate for Thai Massage 150 hrs , waxing, manicure & pedicure would be advantage
  • Can communicate in English
  • Genuine friendly service-oriented attitude.

ข้อมูลเพิ่มเติม


• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.

• Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.

• Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews guest satisfaction results to identify areas of improvement.

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Additional Responsibilities

• Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Hospitality Professional with Entrepreneurial Spirit

21-May-2025
Private Advertiser | 55364 - Phuket
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

We are launching a new property management company in Phuket, focussed on providing exceptional high quality services to our clients, property owners and guests alike. We are looking for a small number of high calibre hospitality professionals, who are hands on, and entrepreneurial, to join us and ramp up our offerings, operations and portfolio in time for the start of the high season later in the year.

If you are experienced in any of the below then we want to hear from you:

  • Running high quality hospitality teams, especially housekeeping, guest relations and maintenance

  • Driving hospitality revenue through bookings, and add-on service optimisation

  • General administration in property management especially in Thailand

You will need to be able to hit the ground running as we mobilise, build teams, our portfolio and client base. You will need to be excited by the prospect of being part of a brand new business, working with highly capable colleagues.

For those that are still reading this, the opportunity here is to share in the outcome, not solely working to a salary, and to be part of the Phuket growth story. We are open to both Thai and other nationality applicants.

Director - Hotel Operations

21-May-2025
FERSAL HOTEL GROUP | 55379 - Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

FERSAL HOTEL GROUP


Job Description

Responsible for overseeing the day-to-day operational functions of group of hotels to ensure exceptional guest experiences, efficient operations, and profitability. This executive-level position provides strategic leadership and direction to department heads, including front office, housekeeping, food and beverage, kitchen, maintenance, and other operational departments.

The Director ensures operational standards are met or exceeded in accordance with company policies and industry best practices, drives performance improvement, and plays a key role in budget development, financial management, and staff development. This role works closely with ownership and senior management to align hotel performance with long-term business goals.

Housekeeper

21-May-2025
Headway Management Services Corporation | 55333 - San Juan, Balagtas, Bulacan
This job post is more than 31 days old and may no longer be valid.

Headway Management Services Corporation


Job Description

Job description
Position: Housekeeper

Location: Hoshino Coffee, Greenhills Ortigas Ave, San Juan, Metro Manila

What you'll be doing:

Clean floors, tables, and bathrooms:
Make sure all areas are clean and tidy for customers and staff.

Take out the trash:
Empty bins and keep trash areas clean and odor-free.

Refill supplies:
Restock items like toilet paper, soap, paper towels, and cleaning products.

Clean up spills and messes:
Quickly clean any food or drink spills to keep the area safe and neat.

Help after closing:
Do deep cleaning of the dining area, kitchen, or restrooms at the end of the day.

Wash towels or uniforms (sometimes):
Clean and fold kitchen towels, aprons, or staff uniforms if needed.

Report issues:
Let the manager know if something is broken, dirty, or needs attention.

What we're looking for

Strong attention to detail and commitment to maintaining high standards of cleanliness

Ability to work efficiently and independently, as well as collaboratively within a team

Excellent customer service skills and a friendly, professional demeanor

Familiarity with the use of cleaning equipment and products

Physical capability to perform the duties of the role, including frequent standing, walking, and light lifting

Key Accounts Manager - Hotel Operations Manager

21-May-2025
HRTX | 55332 - Santa Ana, Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

HRTX


Job Description

Position Title: Key Accounts Manager - Hotel Operations Manager
Location: BGC, Philippines
Set up:
On-site

Position Purpose:
The Key Accounts Manager is responsible for overseeing the daily operations of hotel facilities, ensuring high standards in both soft and hard services. This includes managing guest relations, housekeeping, front office operations, and facilities maintenance. The role ensures service excellence, operational efficiency, budget control, and client satisfaction under the terms of contractual agreements.

Key Result Areas
  • Facility Management

    • Oversee and ensure smooth daily hotel operations (front office, guest relations, housekeeping, maintenance).

    • Manage hard services: HVAC, plumbing, electrical systems, and general maintenance.

    • Manage soft services: Cleaning, hospitality support, concierge, and customer service.

    • Monitor and maintain space utilization and aesthetic appeal of facilities.

  • Operations & SOPs

    • Implement and enforce site-specific Standard Operating Procedures (SOPs).

    • Ensure compliance with hotel policies, safety regulations, and company standards.

  • Account & Client Management

    • Manage client relationships professionally and proactively.

    • Deliver on service level agreements (SLAs) and Key Performance Indicators (KPIs).

    • Monitor monthly P&L, develop forecasts, and manage operational budgets.

  • Leadership & Staff Management

    • Lead, coach, and evaluate the performance of on-site teams (technicians, housekeeping, guest relations, etc.).

    • Conduct disciplinary actions in accordance with HR policies.

    • Identify training needs and coordinate with L&D for staff development.

  • Reporting & Communication

    • Provide regular operational and financial reports to the Division Director.

    • Attend client and management meetings to discuss progress, issues, and improvements.

    • Ensure timely submission of monthly and quarterly reports.

  • Cost Control & Quality Assurance

    • Drive initiatives to maximize income and control costs.

    • Oversee procurement of services and supplies for quality and budget adherence.

Authorities & Responsibilities
  • Approve schedules and oversee technicians and facility teams.

  • Enforce quality systems and compliance protocols.

  • Set and monitor team KPIs and performance goals.

  • Resolve operational and client issues with sound judgment.

  • Coordinate audits, inspections, and preventive maintenance plans.

Key Competencies Required
  • Facilities Management Experience: Proven track record in hotel operations, both soft and hard services.

  • Client & Stakeholder Communication: Professional, responsive, and clear in all forms of communication.

  • Budget & Financial Acumen: Skilled in managing budgets, forecasting, and analyzing P&L.

  • Leadership & Team Management: Ability to lead cross-functional teams and uphold a culture of excellence.

  • Operational & Organizational Skills: Strong time management, planning, and prioritization abilities.

  • Tech Savvy: Proficient in MS Office, facility management systems, and reporting tools.

  • Problem-Solving: Proactive approach in identifying root causes and implementing solutions.

Compensation & Work Conditions
  • Salary Range: PHP 80,000 100,000/month

  • Work Location: BGC

  • Industry Setting: Hotel Operations (Guest Relations, Front Office, Housekeeping, Maintenance)

Guest Experience Lead, F&B All-Day Dining

21-May-2025
Resorts World at Sentosa Pte Ltd | 55394 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Create memorable experiences for guests during special occasions

  • Host and engage the guests while serving food and beverages

  • Ensure guests' food and beverages are served promptly in accordance with their orders

  • Provide suggestion to guests for wine and alcoholic beverages

  • Process the food orders and operate a cash register; ensure the replenishment of stocks, the polishing of cutlery and complete other assigned tasks

  • Interact with guests; provide a warm and memorable guest experience and ensure all guests receive prompt and excellent standards of service

Requirements

  • GCE O Level

  • Min 2 year experience in Supervisory level

  • Good interpersonal and communication skills with cheerful personality

  • 5 working days per week with the ability to work on weekends/public holidays and perform rotating shifts.

Assistant Operations Manager, F&B All-Day Dining

21-May-2025
Resorts World at Sentosa Pte Ltd | 55407 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.



Job description:

Primary Responsibilities

  • Lead and motivate a team of Food & Beverage ("F&B") staff to contribute effectively to achieve the outlet's plans and goals
  • Ensure memorable and exceptional experiences for all guests and customers through creative, innovative ideas and concepts with a strong guest recognition system/program
  • Monitor and collaborate with the culinary team to achieve financial and budgetary goals and targets i.e. revenue, F&B cost, manpower cost, expenses, etc.
  • Responsible for overseeing all operations in the outlet
  • Lead and manage the team at optimal manning levels and ensure compliance with food hygiene standards and operating procedures. Ensure the entire restaurant is kept clean
  • Plan and implement initiatives on food cost control and new menu to improve sales revenue
  • Provide coaching and guidance to the F&B team and fulfill all training needs for their future development

Requirements

  • Preferably a Diploma in Food & Beverage/Hospitality Management
  • Minimum 1 of year experience at a managerial level, preferably in a 5-star hotel restaurant
  • Knowledge of various drink recipes and beverage service standards
  • Good interpersonal and communication skills with a cheerful personality
  • 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Duty Manager

21-May-2025
Accor Asia Corporate Offices | 55338 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Are you ready to make sure our guest has a memorable experience at Mama Shelter Singapore? We’re thrilled to invite you to be part of our vibrant and warm Gang as a Duty Manager! 🌟🧑‍💼. You’ll be the centerpiece of the Reception team. Your job is to ensure that everything runs smoothly, that our guests are looked after from check-in to check-out, and that the Mama Vibe stays at its best – even in the middle of the night. 🌜

THE MISSION?

  • Brief the team, share the news that matters, and pass on your positive energy. 💥
  • Oversee Reception operations (and sometimes save the day like a real superhero on shift for our guests 🦸).
  • Being the ear 👂 and the smile 👄 for our customers – even when they have forgotten their good mood at home. 🤭
  • Checking, adjusting and anticipating 📚: occupancy rates, invoices, upgrades, complaints…you’ll handle it all with rigour and good humour. 😄
  • Coordinating with other departments from Finance to Kitchen. ⚖️
  • Ensuring the safety and tranquillity 💤 of the Mama, day and night. 😴
  • Inspiring your team and passing on the right vibe (and reflexes). 🪫

If you’re passionate about guest satisfaction, team spirit, and keeping operations smooth and seamless, we want to hear from you! Join us in making Mama Shelter Singapore a place where every guest feels truly cared for – like home, but with a twist. ✨💘

Let’s create unforgettable moments together! 🎊✨

Qualifications

MADE FOR YOU? ONLY IF…

  • You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
  • You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
  • Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
  • You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
  • Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
  • You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS:

  • You always follow through: When you commit, you deliver. Every time. 🚀
  • Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
  • Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
  • You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
  • You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Front Desk Supervisor

21-May-2025
Accor Asia Corporate Offices | 55339 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and our Front Office team are in good hands with you 🤗. 

Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day. 🌟

You coach and supervise the team. 👥 You are responsible for the smooth progress of the shift through excellent preparation and distribution of tasks.

You control the cash registers and also verify all of the existing accounts.

You respond directly to customer requests and complaints.

Involved in the marketing of Mama services, you like to promote our shop (sale and merchandising of products) 🛍️, the restaurant🍽️ and our events. 🎉

True coordinator of the Front Office Manager and their assistant, whom you take over for in their absence ✊, you report and communicate all information at the end of each shift.

The customer experience must be perfect ✨ and you are the guarantor 🤜. 

Qualifications

MADE FOR YOU? ONLY IF…

  • Detail is important to you, nothing goes missing thanks to your anticipation!
  • You are a diplomat and know how to make the link between your superior and your team.
  • You teach your team how to upsell, without turning into the Wolf of Wall Street🤑.
  • Confidentiality is important to you: what happens at Mama stays in Mama.
  • Team spirit is your strength, like the “Gladiators in suits” with Olivia Pope 💼💪.
  • You know how to optimise sales and occupancy: 100% OBJECTIVE! 💯🤩
  • You were the one who included the new kid in the group at the start of the school year!
  • True teacher, you like to transmit your knowledge and develop the young Padawans into Jedi. 

YOUR LITTLE EXTRAS :

  • For you The Shining is not only a horror movie but above all, a film about a hotel 😱🏨. 
  • Your leadership is natural & effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you✊! 
  • You have a great experience on the PMS “Protel” or “Opera”.
  • Just like Michael Scofield, you can be tattooed and not scare away the children.

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

FOOD AND BEVERAGE (F&B) MANAGER

21-May-2025
TASTY RICE PTE. LTD. | 55340 - Singapore
This job post is more than 31 days old and may no longer be valid.

TASTY RICE PTE. LTD.


Job Description



Key Responsibilities:

  • Guest Service: Greet and welcome guests, take orders, and provide menu recommendations.
  • Order Management: Accurately enter orders into the system, relay them to the kitchen and bar staff, and monitor food and beverage delivery.
  • Dining Room Maintenance: Set up and maintain a clean and organized dining area, including tables, chairs, and condiments.
  • Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
  • Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
  • Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
  • Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.
Qualifications:
  • Good communication and interpersonal skills.
  • Ability to work well under pressure and in a team environment.
  • Independent

Assistant Restaurant Manager

21-May-2025
Paulaner Brauhaus Singapore | 55342 - Singapore
This job post is more than 31 days old and may no longer be valid.

Paulaner Brauhaus Singapore


Job Description

We're looking for a Restaurant Manager for our service crew

The Paulaner Brauhaus Singapore family is growing and looking for new members with all backgrounds and experience to join our diverse family.

We are the Asian flagship store of the Paulaner brewery and offer a wide range of premium quality beers and typical dishes from Bavaria in an authentic environment.

What can we offer you?

Exciting international environment

Opportunities for individual development

Competitive salary with AWS (13th month salary), bonus

Training & great career opportunities

Meals, Uniform, Transport provided

44hours/5days/week, Annual leave

25% staff discount

You are:

Experienced with highest level of professionalism
Able to work under pressure
Passionate of your work to offer the best possible service
English speaking with minimum Secondary School Education

Candidates who require work pass need not apply, unfortunately, there's no quota available

Your responsibilities:

Perform all duties in accordance to SOP/Management

Serving of food and beverages

Take orders and advise on menu items as well as the latest promotions

Maintain cleanliness of work area and tables

Check guest satisfaction and attend to requests and inquiries
Train and develop staff, conducts daily pre-shift briefings to employees, scheduling

Come over to our booth to pass us your CV or you could forward to info@paulaner-brauhaus-singapore.com. We will contact shortlisted candidates only, thank you for your understanding.

Prost,

Paulaner Bräuhaus Singapore

Assistant Manager 5/8 off Days per month/ NEW JOIN BONUS $1200

21-May-2025
Bachmann Japanese Restaurant Pte Ltd | 55345 - Singapore
This job post is more than 31 days old and may no longer be valid.

Bachmann Japanese Restaurant Pte Ltd


Job Description

Job Responsibilities

· Assist Outlet Manager in ensuring daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Handle any other duties assigned by Outlet Manager

Job Requirements

· Minimum GCE O-Level or ITE qualifications

· Minimum 2 years managerial experience in F&B or relevant experience

· Positive attitude with ability to influence and lead a team

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Provide friendly and professional service to customers

· Able to multi-task, adapt to fast paced environment and work under pressure

· Able to perform split shift and work on weekends and public holidays

· Possess WSQ Food & Hygiene Certificate

Outlet Manager 5/8 offs per month/ $1200 NEW JOIN BONUS

21-May-2025
Bachmann Japanese Restaurant Pte Ltd | 55346 - Singapore
This job post is more than 31 days old and may no longer be valid.

Bachmann Japanese Restaurant Pte Ltd


Job Description

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

Sous Chef

21-May-2025
Accor Asia Corporate Offices | 55349 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Like Granny's dishes 👩‍🦳 from our childhood, our cuisine is generous & of the best quality 🍲👵. In this way, you are responsible for setting up the dishes and respecting the values of Mama. 🥘✨

You are responsible for the quality of service, storage and cleaning in the kitchen, as well as food storage. 🧽🍽️

You control and ensure the proper storage of supplies. 📦🔍

You replace the Chef de Cuisine 👨‍🍳👩‍🍳 in case of an absence and you assist them in all of their functions.

You motivate and supervise the kitchen team, building strong bonds of trust.

You respect hygiene standards 🧼 and guarantee the proper use of equipment. 🔧🔒

Qualifications

MADE FOR YOU? ONLY IF…

  • Passionate & creative- you have an opinion on what is crunchy and what is delicious 😉🤭.
  • You are organized and never let yourself be overwhelmed!
  • You always follow Mama’s delicious recipes to the letter: quantity, presentation and appreciation, everything is there! 
  • You know how to translate recipes perfectly into technical sheets; Mama lets the pros take over! 
  • You know how to identify talents and develop them; red chair and buzzer: it’s your turn!
  • You’re a real driving force; your Chef can count on you to motivate and unite the troop.
  • You like when there is volume, and we’re not talking about music!
  • You know how to mobilize the necessary resources at the right time (Human, Financial & Administrative) to succeed. 🤓 
  • Versatile, you know perfectly all the positions that make up the kitchen. 

YOUR LITTLE EXTRAS :

  • You were hesitating between applying for Top Chef 🍽️🌟 and coming to us, but you prefer the vibes of cooking at Mama 😁. 
  • As an educator, you want to pass on your knowledge. 
  • You have natural authority with a heart of gold. 🥰

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Chef de Partie

21-May-2025
Accor Asia Corporate Offices | 55350 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Like Granny's dishes 👩‍🦳👨‍🦳 from our childhood, our cuisine is generous & of the best quality 🍲. In this way, you are responsible for setting up the dishes and respecting the values of Mama. 🥘✨

You ensure the quality of service, maintain storage, keep it clean in the kitchen, as well as maintain food storage. 🧽🍽️

You supervise a team of kitchen clerks and ½ party chefs. 👩‍🍳👨‍🍳

You respect hygiene standards, and you’ve mastered the HACCP method. 🧼✔️ You are responsible for the proper use of all equipment. 🔧🔒 

Qualifications

MADE FOR YOU? ONLY IF…

  • You are organised and never let yourself be overwhelmed!
  • You always follow Mama’s delicious recipes to the letter: quantity, presentation and appreciation, everything is there!
  • You are rigorous and attentive to the expiration dates in your fridge. 😉
  • You know how to manage a high-volume service with keeping your calm. 🧘
  • Like an older sibling, you know how to distribute and control the tasks entrusted to your team. 👥
  • You are dynamic and friendly; your colleagues love you and recognise your team spirit.
  • The kitchen is your playground, and you pamper it: keep it clean and tidy, your apartment has never been so clean!
  • You’ve cooked for many more people than Uncle and Auntie last Christmas. 🍽️🎄

YOUR LITTLE EXTRAS :

  • For you Ratatouille is not only a cartoon about the friendship between a human and a rat, but above all a film about cooking. 😆
  • As an educator, you want to pass on your knowledge.
  • Let’s forget “Kitchen Nightmares”: with you customers don’t wait, you are fast and efficient. 👌

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Bartender

21-May-2025
Accor Asia Corporate Offices | 55351 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Central to Mama, the bar is an important gathering place for our guests. 💓 They must be in good hands with you 🤗.

You ensure the smooth running of a personalized service at the bar: from order taking to payment. 💰

You craft and serve cocktails and drinks with expertise and good humour 🍸🍹🤩.

Before service, you ensure proper set-up and replenishment of the bar. 🍾

The customer experience must be perfect, and you are the one to ensure it. 🔝

Qualifications

MADE FOR YOU? ONLY IF…

  • You know how to handle every situation 🍺.
  • Details are important to you; nothing is missing thanks to your anticipation!
  • Like an elephant, you never forget a face (or a drink order). 😉
  • Like Shiva, you have as many arms as there are customers in front of you at once.
  • You are attentive and friendly 🤗; you are overflowing with kindness and don’t know what to do with it!
  • The bar is your playground, and you pamper it: clean and tidy, your apartment has never looked so clean!
  • You create & engage in a warm atmosphere for Mama, forget Coyote Ugly, we prefer you behind that on the bar. 😜

YOUR LITTLE EXTRAS :

  • You don’t miss “FLAIR” 😎.
  • You like your martini shaken not stirred.
  • Your local Irish pub is not the only bar you know.
  • Your mixology skills go beyond the Margarita🍸 that you make so well for Auntie👵 at family parties.

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Restaurant / Rooftop Supervisor

21-May-2025
Accor Asia Corporate Offices | 55352 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Are you ready to take the lead in a lively, vibrant environment? We're looking for a Restaurant Supervisor to help us create unforgettable dining experiences at Mama Shelter Singapore! If you thrive in fast-paced settings and have a passion for exceptional service, this is the role for you! 🍽️✨

THE MISSION?

  • Lead the Team: Supervise and motivate the restaurant staff to deliver outstanding service and ensure smooth operations from breakfast to dinner! 👩‍🍳👨‍🍳
  • Deliver Excellence: Ensure every guest receives a warm welcome and attentive service that keeps them coming back for more! 🌈😊
  • Coordinate Service: Manage reservations, seating, and flow to create a seamless dining experience for all guests! 📅🚪
  • Train & Develop: Provide guidance and training to new team members, fostering a culture of learning and growth! 📚🌱
  • Handle Guest Feedback: Be the go-to person for addressing any guest concerns or special requests, ensuring every experience is a positive one! 🗣️💬
  • Collaborate with Management: Work closely with the management team to implement new ideas and enhance the overall guest experience! 🤝💼
  • Maintain Standards: Uphold cleanliness, safety, and operational standards, ensuring the restaurant is always at its best! 🧼⚖️

If you’re excited to bring your leadership skills and passion for hospitality to Mama Shelter Singapore, we can’t wait to meet you! Let’s create some magic together! 🎉❤️

Qualifications

MADE FOR YOU? ONLY IF…

  • You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
  • You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
  • Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
  • You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
  • Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
  • You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS :

  • You always follow through: When you commit, you deliver. Every time. 🚀
  • Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
  • Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
  • You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
  • You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Night Manager

21-May-2025
Accor Asia Corporate Offices | 55353 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Join the lively team at Mama Shelter Singapore as our Night Manager! 🌙✨ You’ll be the guardian of the night, ensuring everything runs smoothly while our guests enjoy a cozy, peaceful stay. Let’s make the nighttime magical together! 🌙✨🏨

THE MISSION?

  • Nighttime Superstar: Oversee nightly operations, making sure everything is in tip-top shape for our guests! 🛌🌟
  • Guest Experience Hero: Be the go-to person for guests during the night, addressing their needs and ensuring their comfort! 🤗🌙
  • Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanor—turn challenges into solutions! 🔧💪
  • Safety Keeper: Ensure the safety and security of guests and staff by following protocols and conducting regular checks! 🚨🛡️
  • Communication Champion: Collaborate with the day team to keep everyone in the loop, sharing any important updates! 📞🤝
  • Administrative Ace: Manage night audit processes, handle reports, and keep everything organized and running smoothly! 📊🗂️
  • Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service! 📝✨

Ready to light up the night at Mama Shelter Singapore? We can't wait to hear from you! Let’s create magical nighttime moments together! 🌙✨

Qualifications

MADE FOR YOU? ONLY IF…

  • You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
  • You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
  • Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
  • You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
  • Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
  • You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS :

  • You always follow through: When you commit, you deliver. Every time. 🚀
  • Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
  • Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
  • You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
  • You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Food Programme Manager - SG

21-May-2025
BYTEDANCE PTE. LTD. | 55356 - Singapore
This job post is more than 31 days old and may no longer be valid.

BYTEDANCE PTE. LTD.


Job Description

Food Programme Manager - SG

Singapore Regular Corporate Function / Support Job ID: A15896

Responsibilities

About the Team The Food and Beverage team promote best practices and support the business by elevating and creating unique employee and client food and beverage experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards and deploying innovative ideas that engages our team.

  • Strategic Planning: Evaluate, conduct root cause analysis and apply knowledge and solutions to complex food operations.

Take initiative and build strategic and data driven plans to optimise plans.

  • Programme Management: Manage food cross function projects and end user satisfaction with data driven analysis, insights and recommendations.

Troubleshoot and systematically identify, change and develop programmes across cross-functional teams. Apply research and operational experience. Develop and create policies, guidelines and processes.

  • Quality Control: Maintain, review and ensure high standards of food quality, presentation, and taste, ensuring consistency with data driven measures.
  • Food Operations Management & Audit: Oversee and optimise operations, food preparation, inventory, staffing, scheduling, regional coverage and maintenance.
  • Resource Management: Manage and optimise budgets, procurements and resources based on current and future requirements.
  • Food Safety: Partner with the safety team and ensure food safety regulations, sanitation, health codes and all related matters are handled promptly.
  • Financial Management: Manage and optimise budgets, expenses and cost savings/investment measures that align with company optimisation principles.
  • Stakeholder Engagement: Build and maintain relationships with cross function stakeholders and programme participants.

Apply feedback and programme enhancements to support programme objectives.

  • Brand & Risk Management: Evolve the programme brand and mitigate risks or disruptions.

Qualifications

Minimum Qualifications:

  • Bachelor’s degree required.
  • Minimum 3 years of direct, hands-on experience in catering services management within technology companies.
  • Proven track record of servicing large-scale employee populations (2,000+ employees) across daily operations.
  • Deep understanding of Chinese and global culinary trends, employee dietary preferences, and ability to drive menu innovation and quality improvement.

Preferred Qualifications:

  • MBA degree is a plus.
  • Strong expertise in food safety, risk management, and compliance with local/global regulations (e.g., hygiene standards, labor laws).
  • Exceptional communication, organizational, analytical, and problem-solving skills, with the ability to collaborate cross-functionally.
  • Proven excellence in multi-tasking, prioritization, and stakeholder management in fast-paced environments.
  • Demonstrated project management experience, including planning, execution, and performance tracking in catering or related operational domains.

Job Information

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

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Senior / Guest Service Executive

21-May-2025
Village Hotels | 55388 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Senior / Guest Service Assistant

21-May-2025
Village Hotels | 55389 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Responsibilities:

  • Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Duty Manager

21-May-2025
Village Hotels | 55390 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Job Expectations

  • Overseeing and ensuring that hotel operations run smoothly.
  • Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
  • As a leader, nurture a high-performance culture within the Front Office department.
  • Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
  • Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
  • Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
  • Identifying and implementing ways on how to improve organisational effectiveness.
  • Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

  • O-Levels or equivalent.
  • At least 5 years’ of relevant experience in hotel operations and management.
  • Able to work rotating shifts, weekends and Public Holidays.
  • A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
  • Knowledge in Opera System.
  • Able to lead the team and drive results.

F&B SUPERVISOR / SENIOR F&B SUPERVISOR

21-May-2025
PSGourmet Pte Ltd | 55392 - Singapore
This job post is more than 31 days old and may no longer be valid.

PSGourmet Pte Ltd


Job Description


SUMMARY

This role will be responsible for maintenance and enhancement of guests’ services through training, coaching and mentoring subordinates. To organize and evaluate service and delivery systems, procedures and processes and make recommendations for continuous improvement.


DUTIES & RESPONSIBILITIES


• Assist the Manager in running a smooth, efficient, and productive shift

• Assist the Manager in handling guests queries and feedbacks

• Responsible for cash management of the POS

• Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience

• Ensures prompt, efficient, friendly and accurate service

• Lead by example and providing timely feedback on areas of opportunities

• Promote good teamwork to achieve set goals/targets

• Ensure adherence of food safety, sanitation and hygiene requirements and practices

• Ensure equipment and stations’ maintenance schedule is executed accordingly

• Delegates and/or perform assigned tasks in an efficient and timely manner

• Follow up and adheres to Company policies and procedures accordingly

• Attends meetings as requested

• Accept additional duties and responsibilities as assigned by Supervisor



KNOWLEDGE AND SKILL REQUIREMENTS


• Minimum GCE “N” Level and above

• At least 2-3 years relevant experience (preferable in a similar capacity)

• Pleasant personality and service oriented

• Hardworking with a positive attitude.

• Ability to work well in a team environment

• Good communication and interpersonal skills

• Ability to thrive in a fast-paced and highly energized working environment

• 5 days’ work week; able to perform rotating shift duty including weekends and Public Holidays



Restaurant & Bar Executive

21-May-2025
New Park Property | 55395 - Singapore
This job post is more than 31 days old and may no longer be valid.

New Park Property


Job Description

The Restaurant & Bar Executive will deliver prompt and professional F&B service to Hotel’s guests and assisting the management of all aspects of the Restaurant & Bar, Meeting Space, Swimming Pool functions, in accordance with operation standards. He/she must be familiar with ALL Loyalty Program to recruit members and be able to share information when handling existing ALL members.

Outlet Operations

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operations.

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Take food and beverage orders according to guest’s requirements and preferences.

• Deliver food & beverage services in accordance to departmental standards and procedures.

• Ensure that all food & beverage are serve according to LQA service standard.

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.

• Remember individual guest’s names and their preferences to extend a personalized service.

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

Director of Sales

21-May-2025
Accor Asia Corporate Offices | 55403 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description

Company Description

Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.

Job Description
  • In charge of all the Sales activities of the hotel.
  • Leads the sales team and monitors all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
  • Actively participate in industry-related organizations favorable to the hotel.
  • Solicit group and individual business.
  • Establish and direct profitable and cost-effective sales programs.
  • Monitor competition’s activity.
  • Develop business from travel and convention-related companies, tour operators, and transportation companies.
  • Maintain consistent verbal and written communication with clients.
  • Attend trade shows.
  • Consistently monitor results against goals to ensure exceeding sales targets and maintain sales awareness throughout the property.
  • Produce the annual Sales budget and forecast.
  • Analyze and develop current and potential market trends.
  • Collect and analyze relevant and accurate information for better results; constantly monitor the competition’s rates and offers.
  • Implement sales and product awareness within the established market.
  • Develop sales call tactics based on market knowledge and intelligence.
  • Provide leadership to the department for efficient operation.
  • Maintain clear, concise written and verbal communication skills.
  • Instill a calm, organized approach in all situations.
  • Evaluate alternatives quickly and decide on a plan of action.
  • Communicate goals and objectives clearly and inspire the team to achieve them.
  • Adhere to company standards and policies.
  • Manage change effectively and multi-task efficiently.
  • Train and mentor team members for future development.
  • Use key monitors and financial targets to evaluate market segment performance and plan future actions.
  • Analyze financial information to assist in decision-making.
  • Control costs without compromising standards.
  • Demonstrate strong budgetary, projection, and cost control skills.
  • Prepare and implement sales action plans by specified deadlines.
  • Handle issues professionally and complete duties and projects timely, following company rules and regulations.
  • Ensure proactive planning, execution of sales, and action plans.
  • Build trust and respect in business relationships through effective communication, skills, and techniques.

The employee may be required to perform additional duties as needed by business volume and as assigned by superiors.

Qualifications
  • Experience in Hotel Sales & Marketing with a proven success record.
  • Leadership experience at the Director level in a 4-star plus full-service hotel.
  • Bachelor's degree required; advanced degree in business administration, marketing, or related field preferred.
  • Exceptional strategic planning and execution skills, with a data-driven approach to decision-making.
  • Strong revenue management expertise and ability to optimize business mix.
  • Proficiency in Microsoft Office and familiarity with hotel management software (e.g., Opera Sales & Catering).
  • Excellent presentation and communication skills, both written and verbal.
  • Proven ability to lead and develop high-performing teams in a dynamic environment.
  • Strong analytical skills to interpret complex data and market trends.
  • Experience in digital marketing, social media strategies, and emerging marketing technologies.
  • Ability to build and maintain strong relationships with clients, partners, and industry stakeholders.
  • Innovative mindset with a passion for continuous improvement and adaptation.
  • Flexibility to travel and adapt to changing schedules as required.
Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

Hospitality is a work of heart,
Join us and become a Heartist.

#J-18808-Ljbffr

Assistant Guest Services Manager - Concierge

21-May-2025
Hotel Mandarine Regency | 55433 - Singapore
This job post is more than 31 days old and may no longer be valid.

Hotel Mandarine Regency


Job Description

ASSISTANT GUEST SERVICES MANAGER - CONCIERGE

Mandarin Oriental, Singapore is looking for Assistant Guest Services Manager - Concierge to join our concierge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.  

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.   

About the job 

Based at the Mandarin Oriental, Singapore within the Concierge Department, AGSM – Concierge is responsible for the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. The AGSM – Concierge reports to the Chef Concierge. 

As Assistant Guest Services Manager - Concierge, you will be responsible for the following duties:  

  • Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through 
  • Responsible for the efficiency of guest services 
  • Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary 
  • Establish and maintain operation standards.  Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction 
  • Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of all colleagues 
  • Mainly responsible in upholding LQE and CQE standards
  • Responsible for departmental requisitions 
  • Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget 
  • Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan) 
  • Knowledge of the names and designations of key personnel within the MOHG 

As Assistant Guest Services Manager - Concierge, we expect from you:  

  • Bachelor Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is an advantage 
  • Minimum 2 year of experience working in a 5-star hotel environment 
  • A minimum of 2 years of Concierge experience in a luxury hotel 
  • Strong command of MS Office products, GoConcierge, and Hotsos 

Our commitment to you  

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.  
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you? 

Assistant Manager Front Office25083753

21-May-2025
The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali | 55375 - South Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

The Laguna a Luxury Collection Resort & Spa Nusa Dua Bali


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Workplace Experience Manager - Taguig City

21-May-2025
CBRE GWS IFM PHILS. CORP. | 55385 - Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

CBRE GWS IFM PHILS. CORP.


Job Description

Workplace Experience Manager (Taguig City)

 

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.

 

CBRE Global Workplace Solutions (GWS)

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

 

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

 

About the Role:

 

The Workplace Experience Manager is responsible for ensuring the smooth operation of the workplace, including facilities management, employee experience, and administrative support. This role requires a high level of organization, communication, and problem-solving skills to manage day-to-day operations, maintain a safe and healthy work environment, and enhance the overall employee experience.

 

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

 

What You’ll Do:

  • Facilities Management: Oversee maintenance and repairs of facilities, equipment and system

  • Vendor Management: Manage vendor relationships and contracts

  • Health and Safety: Ensure compliance with health and safety regulations

  • Employee Experience: Coordinate employee feedback and suggestions; manage employee feedback and suggestions; Develop and implement initiatives to enhance employee engagement and satisfaction

  • Maintenance and upkeep: Maintain the cleanliness of the reception area, conference rooms, and other common areas.

  • Stakeholder Management: Develop and maintain relationships with internal stakeholders, vendors, and external parties

  • Budgeting and Financial Management: Manage facilities and administrative budgets; Analyze financial reports and make recommendations for cost savings

  • Reporting and record-keeping: Update attendance records, utilities bill summaries, and vendor service reports.

  • Asset management: Manage office assets, including chairs in/out records and work permits for contractors.

  • Communication: Connect with client security teams and building management as needed.

 

About you:

  • 3+ years of experience in facilities management, operations or workplace management

  • Bachelor's Degree of any related field

  • Proficient in Microsoft Office products. Examples include Word, Excel, Outlook, etc.

  • Can start ASAP

 

So, what's in it for you?

  • Annual Merit Increase

  • Performance Bonus

  • 12 days of sick leave credits (unused sick leave credits convertible to cash)

  • 12 days of vacation leave credits (unused vacation leave credits will be rolled over the following year)

  • HMO and Life Insurance on Day 1

  • Autonomy in work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set.

  • Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions

  • Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing.

 

CBRE invites interested individuals to connect with us. Our company offers a dynamic work environment where employees can create non-linear career paths. We prioritize excellence and foster a collaborative culture built on shared values: respect, integrity, service, and excellence. We value diversity and encourage individuals to bring their unique perspectives and skills to our team. By joining CBRE, you will have the opportunity to chart your own career path and reach your full potential.

2nd/3rd Chefs

21-May-2025
Private Advertiser | 55402 - Toa Payoh, Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Description & Requirements

We are a group of Chinese restaurant companies seeking dedicated 2nd/3rd Chefs to join our team.

In this role, you will be responsible for the day-to-day kitchen operations, ensuring consistency in food quality, freshness, restaurant’s standard operating procedures, as well as food safety and hygiene regulations.

我们是一家中餐连锁集团公司,现诚聘敬业的副厨师长加入我们的团队。

您将负责日常厨房运营工作,确保食品质量和新鲜度, 餐厅的标准操作流程以及食品安全与卫生法规。

Duties and Responsibilities 职责与责任:

· Setting up a kitchen workstation with equipment and ingredient.

准备厨房工作站,包括设备与食材的准备。

· Handle daily kitchen operations (i.e. Cooking, Frying, Grilling) using various utensils.

使用各种厨具进行日常厨房操作(如煮、炒、炸、烤)。

· Prepare, cook and serve a variety of items in accordance with menus.

根据菜单准备、烹饪并提供各类菜品。

· Ensure overall kitchen cleanliness, tidiness, safety, and maintain hygiene in food preparation and storage in compliance with guidelines set by relevant Singapore government agencies.

确保整体厨房的清洁、整齐与安全,并在食品准备与储存过程中保持卫生,符合新加坡相关政府机构制定的指导方针。

· Ensure proper use and maintenance of kitchen equipment Assisting in inventories, stock ordering management.

协助库存盘点和订货管理

Requirements 任职要求:

· Obtained Food hygiene certificate and proven work experience as Cook (At least 3 Year of working experience in the related field is required for this position)

持有食品卫生证书并具备厨师相关工作经验(至少3年相关领域的工作经验)。

· Experience in Chinese Cuisine Culinary would be advantageous.

具备中餐烹饪经验者优先考虑。

· Able to work under pressure in a fast paced and challenging work environment.

能在快节奏和充满挑战动态的工作环境中胜任工作。

Salary 薪资:

$2,500 - $4,000

Salary will be commensurate with skills and experience.

薪资将根据技能和经验。

Chef de Partie-Thai kitchen

20-May-2025
Hilton Hotel | 55228 - Bang Lamung, Chon Buri
This job post is more than 31 days old and may no longer be valid.

Hilton Hotel


Job Description

A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls.

What will I be doing?

A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Ensure all food preparation meets standards
  • Prepare and present high quality food
  • Supervise staff
  • Keep all working areas clean and tidy and ensure no cross contamination
  • Prepare all mis-en-place for all relevant menus
  • Assist in positive outcomes from guest queries in a timely and efficient manner
  • Ensure food stuffs are of a good quality and stored correctly
  • Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
  • Assist other departments wherever necessary and maintain good working relationships
  • Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
  • Report maintenance, hygiene and hazard issues
  • Comply with hotel security, fire regulations and all health and safety and food safety legislation
  • Be environmentally aware

What are we looking for?

A Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
  • A current, valid, and relevant trade commercial cookery qualification (proof may be required)
  • Strong coaching skills
  • Ability and desire to motivate teams
  • Excellent communication skills
  • NVQ Level 3
  • Achieved Basic Food Hygiene Certificate
  • Supervisory experience
  • Positive attitude
  • Ability to work under pressure
  • Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous kitchen experience in similar role
  • Intermediate Food Hygiene
  • Knowledge of current food trends

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

E-Commerce & Digital Marketing Manager

20-May-2025
Mandarin Oriental | 55226 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental


Job Description

Major responsibilities

• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.

Qualifications and Requirements:-

  • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
  • Good computer literacy skill
  • Good interpersonal skills
  • Bachelor’s Degree in hotel management or relevant.
  • Minimum 3 years of related experience working in hospitality industry.
  • Possess good leadership skills and team player.

Chef - Tops Eatery (Dusit Central Park)

20-May-2025
Central Retail Corporation Public Company Limited | 55271 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

Central Retail Corporation Public Company Limited


Job Description

  • Perform and manage operations aligning with food safety, policies, and regular audits, to meet customer expectation, and ensure effective compliance and quality

  • Manage budget requirements for staffs and materials to support the operations of food and beverages in kitchen

  • Manage schedule to plan for operations of kitchen staffs appropriately

  • Identify and facilitate all team training requirements to improve kitchen operations

  • Provide support to head chef in initiation and development of projects and kitchen operations

  • Make and manage reports to summarize the operations and plan for improvement

E-Commerce & Digital Marketing Manager

20-May-2025
Hotel Mandarine Regency | 55229 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Hotel Mandarine Regency


Job Description

Major responsibilities

• Assist Director of Communications in developing and increasing website traffic through direct and semi-direct online channels that will provide incremental overall revenue for the hotel. This includes a role to evaluate the performance of our branded website and give suggestions for how to promote and improve the presence of the hotels on the web, with the intention of increasing number of bookings and keeping the website up to date.
• Monitor, implement and execute the active presence of the hotel on brand.com and key OTAs by ensuring the up-to-date and accurate content including relevant and appealing visuals are featured on brand.com
• Ensure the properties content (photography & descriptions) in all online channels remain accurate and brand compliant.
• Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.
• Load and update content (photography & descriptions) for the property on all online channels in consultation and approval from Director of Communications.
• Monitor and assess the properties reviews on online portals and ensure that official feedback from the hotels is in place whenever necessary.
• Identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
• Actively develop and maintain a database of corporate & hotel’s email newsletter subscribers. Manage and schedule regular eDM to all guests and individuals who have subscribed including adhoc/tactical eDMs.
• Manage hotel’s LINE official account and take lead to support F&B and spa in driving revenue from local market via LINE platform and LINE Shopping.
• Reporting and Analysis of Web Direct & Indirect performance for the hotel.

Qualifications and Requirements:-

  • Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
  • Good computer literacy skill
  • Good interpersonal skills
  • Bachelor’s Degree in hotel management or relevant.
  • Minimum 3 years of related experience working in hospitality industry.
  • Possess good leadership skills and team player.

Duty Manager25082854

20-May-2025
Marriott International | 55279 - Batam, Riau Islands
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Sends copy of MOD report to all departments on a daily basis.

• Strives to improve service performance.

• Ensures compliance with all policies, standards and procedures.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

• Understands and complies with loss prevention policies and procedures.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Empowers employees to provide excellent customer service.

• Provides immediate assistance to guests as requested.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Responds to and handles guest problems and complaints.

• Ensures employees understand customer service expectations and parameters.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Participates in the development and implementation of corrective action plans to improve guest satisfaction.

• Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

• Participates as needed in the investigation of employee and guest accidents.

• Observes service behaviors of employees and providing feedback to individuals.

• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures employees are cross-trained to support successfully daily operations.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Therapist

20-May-2025
Iconic Marjorie Hotel, a Tribute Portfolio Hotel | 55234 - Bayan Lepas, Penang
This job post is more than 31 days old and may no longer be valid.

Iconic Marjorie Hotel, a Tribute Portfolio Hotel


Job Description

  • Provide a quality of service, going above and beyond to exceed guest expectations 
  • Provide exceptional massages, body treatments and skin care services to guests
  • Ensure guest queries and requests are handled effectively and efficiently 
  • Assess guest needs and subsequently advise them on recommended skin home care regimens 
  • Complete standard reception duties focusing on attention to detail 

Guest Relations Manager

20-May-2025
Shangri-La Singapore | 55246 - Bedok North, East Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore


Job Description

We are looking for an Guest Relations Manager to join our team!

As an Guest Relations Manager, we rely on you to:

  • To assist in taking responsibility for all Shangri-La Circle members and VIP guests
  • Assist the Front Office Manager to supervise and direct the guest relations team
  • Ensure all guests enjoy the best possible hotel/resort experience
  • Provide help and assistance to all guests
  • Engage with guests and enhance their overall experience with the hotel/resort
  • Create an exceptional and memorable experience for all guests

We are looking for someone who:

  • Has experience in guest loyalty program for a hotel/ resort environments
  • Knowledgeble in hotel's Front Office system such as OPMS
  • Has experience in providing resort experiences to both domestic and international travellers
  • Preferably has relevant experience with hotel/resort background
  • Has strong interpersonal and communication skills
  • Demonstrate leadership role in managing a team.

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Head Chef

20-May-2025
Twin Flames Global Corporation | 55294 - Bonifacio Global City, Taguig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Twin Flames Global Corporation


Job Description

Responsibilities:

  • Develop and execute an innovative, high-quality menu that aligns with our brand and customer preferences

  • Supervise kitchen staff, ensuring efficiency and adherence to food safety standards

  • Maintain cost control by managing inventory, supplier relations, and food waste reduction

  • Ensure consistency in taste, presentation, and portion control

  • Train and mentor kitchen staff, fostering a culture of teamwork and excellence

  • Monitor kitchen cleanliness, hygiene, and compliance with industry regulations

Qualifications:

✔️ Proven experience as a Head Chef or Executive Chef in a high-volume restaurant
✔️ Strong leadership skills with the ability to inspire and manage a kitchen team
✔️ Excellent knowledge of food preparation, culinary techniques, and menu development
✔️ Ability to work under pressure in a fast-paced environment
✔️ Familiarity with cost control, budgeting, and inventory management
✔️ Certification in food safety and sanitation is a plus

Benefits:

✨ Competitive salary package
✨ Opportunity to work in a thriving culinary scene in BGC
✨ Career growth and professional development opportunities

Japanese Cuisine Chef

20-May-2025
The Supreme HR Advisory Pte Ltd | 55311 - Bukit Timah, Central Region
This job post is more than 31 days old and may no longer be valid.

The Supreme HR Advisory Pte Ltd


Job Description

  • KAP Mall (near King Albert Park MRT)

  • 6 days

  • Company Benefits & Incentives

  • Fast-track Career Progression

  • Company Industry - Japanese Cuisine Restaurant

Interested applicants can send your resume to ✉ ivy_leo@thesupremehr.com or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Responsibilities:

  • Oversee the daily operations of the restaurant, ensuring both front-end and kitchen activities run smoothly.

  • Maintain strict adherence to the Company's food preparation and serving standards.

  • Uphold exceptional standards of hygiene, quality control, health, and safety throughout the kitchen and front-of-house areas.

  • To control and minimize food wastage.

Requirements:

  • Minimum of 1 year experience 

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Restaurant Supervisor

20-May-2025
Papsys BBQ Inc. | 55331 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Papsys BBQ Inc.


Job Description

Place of Assignment:
Papsy's BBQ Talamban, Cebu

QUALIFICATIONS:
• MIN 2 YRS EXPERIENCE IN FOOD INDUSTRY
• STONG LEADERSHIP SKILLS AND COMMAND
• POSITIVE ATTITUDE
• CONTRIBUTES ADD ON VALUE
• HANDS ON MANAGEMENT
• ADHERES TO FOLLOWING STANDARDS
• DAILY COMMUNICATION ON OPERATIONS
• COMPETENT IN MS WORD / EXCEL AND POS SYSTEM
• WILLING TO ROTATE BRANCHES WITHIN CEBU
• DESIRE TO GROW TO HIGHER LEVEL MANAGEMENT

BENEFITS:
• Competitive Salary
• Term Bonus
• Employee Discount
• Opportunities for growth within the company

Assistant Floor Manager

20-May-2025
BONNI | 55232 - Central and Western District
This job post is more than 31 days old and may no longer be valid.

BONNI


Job Description

- 最少5年高級餐廳經驗

- 略懂餐酒

- 如有米芝蓮餐廳經驗優先

- 一個月休6日

- 一年7-10日大假,放勞工假

- 工作時間: 11:00-22:30, +15:00-18:00為落場時間

- 薪金: $30,000起

Minimum 5 years experience in fine dining establishment

Knowledge of wines

Experience in Michelin starred restaurant preferred

6 days off per month

7-10 days Annual Leave Statutory Holidays

Working Hours: 11:00 – 22:00, 15:00 – 18:00 (off peak)

Salary: $30,000 up

Assistant Guest Services Manager - Concierge

20-May-2025
Mandarin Oriental, Singapore | 55298 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

  • Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services.
  • Handles guests’ queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when necessary.
  • Establish and maintain operation standards. Initiates new procedures to increase efficiency, productivity and maximum guest comfort and satisfaction.
  • Ensure effective manning at all times to maximize productivity and business demands.
  • Perform all aspects of personnel and training functions, including hiring, performance appraisals, counselling, coaching, disciplinary action, monitor performance, etc.
  • Ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of all colleagues.
  • Mainly responsible in upholding LQE & FORBES standards within the Concierge Department.
  • Plan and administer the duty roster on a weekly basis. Ensuring that casual cost is within budget.
  • Knowledge of hotel’s emergency procedure or BCP (Business Continuity Plan).
  • Knowledge of the names and designations of key personnel within the MOHG.
  • Address special guest preferences and ensure this information is communicated to be recorded in guest history profiles.
  • Maintain complete and readily accessible files and records necessary for effective operations and future references including FLHSS. Participate and be actively involved in Les Clefs d’Or activities to ensure good connections and network of information are maintained and enhanced.
  • Update and disseminate information about the Arts, Culture & Entertainment activities, shopping and places of interest in Singapore so as to provide guests with accurate information and capability in securing tickets or admission for guests to these activities.
  • To undertake and promptly discharge any other assignments which may not be specifically mentioned above and may be given from time to time by the Management.



Executive Housekeeper

20-May-2025
Private Advertiser | 55301 - Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

      JOB DESCRIPTION

  • Responsible for the overall upkeep of the Hotel in respect of cleanliness, maintenance, comforts and appears of the guestrooms and all public areas to the standards set by the Management.
  • Direct and coordinate the activities of housekeeping and laundry and ensure overall smooth operations in rooms, public areas, linen, and laundry in the Hotel.
  • Participate in any renovations and new projects of areas involving the Housekeeping Department
  • Prepare annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
  • Implement and control Housekeeping policies and procedures, including lost and found, key control, security and emergency procedures, health and safety for all employees and guests.
  • Responsible for all inventories for housekeeping supplies and equipment. Make requests for replacements as well as capital expenditure request when necessary. 
  • Handle requests and complaints with immediate action and through follow up and refer when necessary.
  • Control the use of cleaning supplies, chemicals, guest supplies in order to control expenses and minimise waste
  • Ensure that training of all staff and refresher courses for existing personnel are done regularly and effectively.
  • Undertake and complete any special projects, tasks or other reasonable request by Hotel Management.
     
    JOB REQUIREMENTS:
  • Bachelor degree in Hotel Management, Business Administration or related field.
  • Works well under pressure in a fast-paced environment
  • Excellent communications skills
  • Minimum 8 years' experience in similar capacity

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