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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Restaurant Manager

16-May-2025
White Restaurant | 55044 - Sembawang, North Region
This job post is more than 31 days old and may no longer be valid.

White Restaurant


Job Description

Key Responsibilities:

1. Day-to-Day Operations:

   - Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

   - Supervise and support staff to provide excellent customer service.

   - Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

   - Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

   - Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

   - Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

   - Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

   - Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

   - Monitor customer feedback and ensure that customer service meets or exceeds company standards.

- Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

   - Collaborate with the Operations Manager to implement strategies for achieving sales and profitability targets.

   - Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

   - Report on restaurant performance to the Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

   - Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

   - Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

- Ensure that labour expenses are align with budgetary goals.

- Implement strategies to maximize productivity.

7. Administrative Tasks:

  • Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.

  • Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).

  • Coordinate training schedules for staff and ensure compliance with internal training programs.

  • Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Management Trainee

16-May-2025
SUPER THAI PTE. LTD. | 55042 - Singapore
This job post is more than 31 days old and may no longer be valid.

SUPER THAI PTE. LTD.


Job Description

Looking for a team leader with a passion for F&B. (Thai Culture and Food is a +) If you have these traits and experiences, drop us a message to have a chat! =)

Service Oriented and always with a smile. Managing a F&B Team firmly with good morale. Resilient and a Problem Solver.

No experience required.

Management Trainee at F&B & Hotel Industry

16-May-2025
Unisearch Services Pte Ltd | 55053 - Singapore
This job post is more than 31 days old and may no longer be valid.

Unisearch Services Pte Ltd


Job Description

Management Trainee offers great opportunities for talents who aspire to be leaders within the F&B Industry. To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards.

Location: Islandwide

Working Hour: 5.5 days / 6 days

Variable Bonuses + Other employee benefits

 

ALL CONCEPTS AVAILABLE!!! HALAL too!!! BARTENDER JOB too

CAFE, BAKERY, RESTAURANT, FINE DINING, HOTEL etc

 

Job Responsibilities:

  • Front of house service aspects with a gradual introduction to management tasks and roles

  • Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

  • Provide suggestive selling accordingly to customers' interests

  • Ensure strict adherence to company policies, processes and procedures at all times

  • Assist in ensuring smooth daily operation of the store

  • Ensure cleanliness of the store at all times.

  • All other ad-hoc duties

 

Job Requirements:

  • Possessed Degree in any relevant field (MUST!!)

  • Possess at least 1-2 years of F&B experiences 

  • Energetic, good team player and service oriented

  • Great leadership with solid analytical, communications and interpersonal skills

  • Independent, proactive, resourceful and ability to work in a fast paced environment

 

Compensation & Benefits

  • Annual Increment

  • Performance Incentive Bonus

  • Career Progression

  • OT pay is available too

 

For quick reply, please contact me at +65 85878287 (drop resume thx)

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

VIP Services Manager (Executive Lounge)25081154

16-May-2025
JW Marriott Hotel Singapore South Beach | 55012 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

JOB SUMMARY

Responsible for the Executive Lounge operations and ensuring that the highest levels of hospitality and service are provided, this includes Front Office duties as well as Food & Beverage operations. Manages the flow of questions and assists guests in the Executive Lounge. Supports the tracking and resolution of service issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Guest Services and Executive Lounge Operations

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.

Maintaining Guest Services and Executive Lounge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Ensures that the food and drinks at the Executive Lounge are topped up accordingly.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Assists with energy conservation efforts by monitoring compliance during property tours.

Supporting Projects and Policies Related to Guest Experience and Safety

• Supports implementation of the customer recognition/service program, communicating and ensuring the process.

• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

• Ensures compliance with all policies, standards and procedures.

• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

• Understands and complies with loss prevention policies and procedures.

Ensuring and Providing Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

• Serves as a leader in displaying outstanding hospitality skills.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Maintains high visibility in public areas during peak times.

• Provides immediate assistance to guests as requested.

• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Records guest issues in the guest response tracking system.

• Reviews comment cards and guest satisfaction results with employees.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

• Communicates any variations to the established norms to the appropriate department in a timely manner.

• Participates as needed in the investigation of employee and guest accidents.

• Performs Front Desk duties in high demand times.

• Requires to work on weekends, Public Holidays and rotating shifts

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Supervisor, Guest Service

16-May-2025
The Ascott Limited | 55013 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

Brand: All

Properties: All

Layer 1

About Us
When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries.

Across a variety of roles in hospitality management and corporate support functions, we welcome to bring your personality and style and be part of the Ascott team that is deeply committed to providing heartfelt service and creating award-winning experiences for our guests.

Be Yourself, Be Part of Our Journey!


Job Description

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:
• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned


Job Requirement

You have:
• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts


Duty Manager

16-May-2025
The Ascott Limited | 55014 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

Brand: All

Properties: All

Layer 1

About Us
When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries.

Across a variety of roles in hospitality management and corporate support functions, we welcome to bring your personality and style and be part of the Ascott team that is deeply committed to providing heartfelt service and creating award-winning experiences for our guests.

Be Yourself, Be Part of Our Journey!


Job Description
The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers.

Responsibilities:You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.


Job Requirement

You have:

·         At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role

·         Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification

·         Service-oriented

·         Supervisory skills

·         Passion for coaching and guiding

·         Passion in learning a variety of tasks, including handling paperwork and managing a team

·         Willingness to perform shifts


F&B Executive - Restaurants

16-May-2025
Mandarin Oriental | 55016 - Singapore
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental


Job Description

Mandarin Oriental, Singapore is looking for a F&B Executive to join our F&B team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As F&B Executive, you will be responsible for the following duties: 

  • Attend daily briefing and ensure all job assignment duly carried out
  • Greet and bid farewell to guests in a professional and warm manner
  • Carry out suggestive selling
  • Assist Restaurant Manager to ensure a smooth operation
  • Ensure that all tables, chairs and operating equipment are clean and ready for service
  • Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
  • Assist cashier in preparing and presenting bill
  • Read the outlet logbook daily to be informed of all information
  • Maintain a high standard of personal grooming and portray a professional image at all times
  • Any adhoc duties assigned by the Restaurant Manager

As F&B Executive, we expect from you: 

  • Service-oriented team player with excellent interpersonal and communication skills
  • Able to multi-task and work under pressure in a fast pace environment
  • Communicates with fluency in English

Our commitment to you 

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

F&B SUPERVISOR

16-May-2025
MARTINO AGENCY | 55019 - Singapore
This job post is more than 31 days old and may no longer be valid.

MARTINO AGENCY


Job Description

We are looking for food and beverage supervisor who can direct and schedules kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.

Responsibilities:

  • Greet customers and answer their questions about menu items and specials
  • Take food or drink orders from customers
  • Relay customers’ orders to other kitchen staff
  • Prepare food and drink orders, such as sandwiches, salads, and coffee
  • Accept payments and balance receipts
  • Serve food and drinks to customers at a counter, at a stand, or in a hotel room
  • Clean assigned work areas, dining tables, or serving counters
  • Replenish and stock service stations, cabinets, and tables
  • Set tables or prepare food trays for new customers

Qualifications:

  • Excellent sales skills
  • Excellent customer service skills
  • Good communication skills
  • Leadership skills
  • Proven human resource management skills such as training, motivation,
  • Excellent organizational skills
  • Knowledge of the products, services, sector, industry and local area
  • Knowledge of relevant legislation and regulations

Colony Restaurant - Supervisor25081140

16-May-2025
The Ritz-Carlton Millenia Singapore | 55020 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton Millenia Singapore


Job Description

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Event Sales Manager - The Singapore EDITION25081075

16-May-2025
The Singapore EDITION | 55021 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

JOB SUMMARY

Assists in planning and execution of meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for assisting in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations and Budgets

• Researches and analyzes new products, pricing and services of competition.

• Assists in apprising property of all groups that will impact property operations.

• Assists in execution of event management strategy that is aligned with the company’s business strategy and leads its execution.

• Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.

Managing Profitability

• Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.

• Creates opportunities to upsell during event planning.

• Assists in managing department controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Responds to and handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Ensures employees understand expectations and parameters.

• Strives to improve service performance.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Demi Chef de Partie - Khao Lak Marriott Beach Resort & Spa25080669

16-May-2025
Marriott International | 54995 - Takua Pa, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

F&B Captain for Chinese Restaurant (PT/FT, next to Tuas Link MRT)

16-May-2025
RAFFLES MARINA LTD | 55045 - Tuas, West Region
This job post is more than 31 days old and may no longer be valid.

RAFFLES MARINA LTD


Job Description

Description

  • Arrange tables and chairs setting in accordance with the requirement for the day and get ready for operation

  • Greet guests as they arrive, escort them to their tables, and provide menus.

  • Answer questions about menu items, ingredients, and preparation methods.

  • Make suggestions/recommendations based on guests’ preferences

  • Take food /drinks orders and coordinates with kitchen for the ordered food

  • Serve food and beverages promptly and in accordance with restaurant standards

  • Clear and clean tables after guest left the restaurant and ensure highest hygiene standard of cleaning

  • Daily housekeeping, organization and cleanliness of outlet (General cleaning of floor, walls stains, work-stations, dining ware & equipment, dry storage, stewarding point & waste bins)

  • Process payments, issue receipts, and handle cash/credit transactions.

Requirements

  • Proven experience as a server in a Chinese Restaurant (preferred).

  • Able to read and speak English

  • Attention to detail and a positive attitude.

  • Knowledge of food and beverage menus (experience with restaurant menus is a plus).

  • Flexibility to work various shifts, including evenings, weekends, and holidays

Assistant Director of Sales

16-May-2025
Central Group (Centara Hotels & Resorts) | 54999 - Ubon Ratchathani
This job post is more than 31 days old and may no longer be valid.

Central Group (Centara Hotels & Resorts)


Job Description

BASIC FUNCTION:
To act as the sales and marketing representative in the hotel, ensuring efficient
communication between the hotel and the sales office, representing the hotel in the
local trade and travel community and overseeing the successful coordination of all
group and meeting activities.


DUTIES AND RESPONSIBILITIES:
I. Directs and controls the activity of the Sales Department, ensuring the efficient administration and execution of all group, meeting and seminar activities.
2. Liaises with the sales and marketing offices and the hotel operations regarding organisational aspects of group meeting and seminars to ensure the successful planning and execution of these events.
3. Responsible for overseeing activities of all in house groups ensuring events are executed as planned and customer expectations are met.
4. Conducts site inspections on behalf of sales and marketing for corporate organizations and travel agencies.
5. Assists in the preparation of the hotel's annual budget, and helps to maximise the yield of the hotel and control departmental expenses.
6. Conducts off-site activities including sales calls, sales meetings and public relations activities.
7. Provides leads and information to the sales and marketing offices regarding
business potential, competitor activities and new products, services and activities within the hotel.
8. Assists in the maintenance of efficient administration preparing and submitting reports on time as directed.
9. Maintains supplies of brochures, slides and relevant material and re-orders when required.
10. Prepares and issues client proposal letters, thank you letters and any additional correspondence as necessary


CRITERIA:
1. Bachelor or Master Degree in related field
2. Minimum 3 years in Sales & Marketing at management level in International hotels.
3. Strong leadership and organisational skills.
4. Strong administrative skills, along with excellent communication and negotiation skills.
5. Ability to develop effective motivational strategies.
6. Open minded with good understanding of large, multi-cultural organizational structures.
7. Computer literate
8. Good health, mature and pleasant personality and neat appearance

Hotel Asset Manager - Management Level

16-May-2025
Nova Asset Management Co., Ltd. | 54996 - Vadhana, Bangkok
This job post is more than 31 days old and may no longer be valid.

Nova Asset Management Co., Ltd.


Job Description

As Hotel Asset Manager, you will be responsible for overseeing and enhancing the operational and financial performance of a portfolio of hotels across Southeast Asia. You will act as the owner’s representative, working closely with hotel operators, investors, and internal teams to ensure alignment on strategy and results.

Key Responsibilities

  • Lead strategic reviews of hotel performance and business plans

  • Monitor and analyze financial KPIs, budgets, and forecasts

  • Develop and execute value enhancement initiatives

  • Participate in operator negotiations, contract reviews, and rebranding efforts

  • Coordinate capex planning, ROI evaluations, and renovation oversight

  • Provide market intelligence and benchmarking analysis

  • Build and maintain strong relationships with hotel GMs, operators, and clients

  • Prepare and present monthly/quarterly asset reports to ownership and investors

What We’re Looking For

  • Minimum 8 years of experience in hotel asset management, hotel operations, investment, or consulting

  • Strong financial modeling and analytical skills

  • Entrepreneurial mindset, self-motivated, with a strong sense of commitment, intellectual curiosity and a desire to work in a multicultural and dynamic work environment.

  • Excellent communication and presentation skills

  • Familiarity with management contracts, franchise agreements, and performance benchmarks

  • Regional experience in Thailand and Southeast Asia strongly preferred

  • Ability to travel occasionally to assets across the region

  • Fluent in English; Thai is a plus

  • MBA or hospitality degree is an advantage

What We Offer

  • Competitive salary and performance bonus

  • Exposure to high-profile hotel projects and international brands

  • A collaborative and entrepreneurial work environment

  • Career growth opportunities within a fast-evolving company

Assistant Revenue Manager

15-May-2025
Filinvest Land Inc. | 54928 - Alabang, Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Filinvest Land Inc.


Job Description

FILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORP.



Position Summary: 

The Assistant Revenue Manager supports the Corporate Revenue Manager in maximizing overall hotel revenue through effective pricing strategies, inventory control, and demand forecasting. This role involves daily monitoring of market trends, competitor performance, and booking patterns to identify revenue opportunities and recommend actionable strategies. The Assistant Revenue Manager is responsible for analyzing data from various sources, preparing performance reports, and ensuring rate integrity across all distribution channels. The role requires close collaboration with Sales, Marketing, Reservations, and Front Office teams to align revenue goals and support strategic decision-making. This position also assists in maintaining systems related to revenue management and supports the development and implementation of pricing and promotional strategies to drive profitability and market share.

Scopes and Responsibilities: 

  • Assist in the development and implementation of pricing strategies for rooms and other revenue generating departments.

  • Monitor and evaluate competitor pricing, market trends, and demand forecasts to support decision making.

  • Prepare daily, weekly, and monthly revenue reports and dashboards (e.g., pickup, pace reports.)

  • Assist in generating accurate forecasts for occupancy, ADR, and RevPAR by segment and market mix.
    Conduct variance analyses and identify revenue opportunities or risks.

  • Maintain room inventory control and rate availability across all distribution channels (RMS and Channel Manager).

  • Coordinate with Reservations and Front Office for overbooking management and inventory optimization.

  • Support the management and performance monitoring of all online travel agents (OTAs) and third-party platforms.

  • Ensure rate integrity and content accuracy across all channels.

  • Assist with the setup of promotions, packages, and dynamic pricing strategies.

  • Prepare and distribute daily revenue and pickup reports.

  • Assist in preparing presentations for weekly revenue strategy meetings.

  • Contribute insights and data to support strategic business decisions.

  • Coordinate with Sales and Marketing on pricing decisions and promotional campaigns.

  • Partner with Reservations and Front Office to align availability, group blocks, and upselling strategies.

  • Maintain clear and timely communication with the Revenue Manager and other stakeholders.

Qualifications:

  • Bachelors Degree (Business, Finance or Mathematic or Hospitality Management)
    At least 2 years experience in hospitality industry.

  • Experience in data collecting, forecasting and data analysis is an advantage.

Guest Experience Assistant Manager

15-May-2025
Company Confidential | 54922 - Bali
This job post is more than 31 days old and may no longer be valid.

Company Confidential


Job Description

Summary

What is your passion? Whether you are into tennis, shopping, crafts, or karaoke, at Hyatt we are interested in YOU. At Hyatt, we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. In addition, we are looking for more people like this to join our friendly and professional team.

Now we are looking for a dynamic, outgoing, and enthusiastic – Guest Experience Assistant Manager with a strong background and experience in professional operation, good practical, operational and adequate administrative skills with a flair for creativity are a must, and has a great leadership to join our energetic, enthusiastic, and passionate team at Grand Hyatt Bali 

As Guest Experience Assistant Manager will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  The Guest Experience Assistant Manager is also assist Guest Experience Manager in delivering the brand promise by managing the Guest Experience operations for the hotel. 

Qualification
  • Minimum 2 years work experience in the position of Guest Experience/Guest Relation/Butler Assistant Manager or Team Leader
  • Preferably with experience in luxury international brands. 
  • Having ability to work together in a team and manage the team.
  • Eloquent in English communication in both written and spoken. 
  • Well developed communication and customer relations skills. 

Cluster Revenue Manager

15-May-2025
Seibu Prince Hotels Worldwide | 54950 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Seibu Prince Hotels Worldwide


Job Description

Are you looking for a great opportunity with a global hospitality group, which offers an opportunity like no other?
•    We're a global brand with a big goal: to deliver 250 new hotels across 10 international brands in the medium to long term. We're expanding across Asia Pacific, Southeast Asia, Japan, the Middle East, Europe and the United States. 
•    We're a supportive and collaborative workplace. We believe in working together to achieve our goals. We also offer a variety of resources to help you succeed.
•    We're committed to creating a diverse and inclusive workplace. We believe that everyone has something to offer, and we value the unique perspectives of our employees.
•    Fabulous staff rates at our hotels internationally


If the answer is "yes" and you have relevant skills to this role, then we would love to hear from you. 
 
About Us
Each day, a new story begins. In every city, in every country, with every new experience. Suffuse your senses and fill your heart with treasured moments that last a lifetime. Seibu Prince Hotels and Resorts offer a variety of hotels in more than 80 locations worldwide, all with the same spirit of hospitality: to unlock the unique pleasure of travel and brighten the everyday. With every discovery, a new story unfolds. As a global hotel chain originating in Japan, Seibu Prince Hotels and Resorts continues to make great strides in the world with a goal to operate a total of 250 hotels worldwide.


About the Role:

Seibu Prince Hotels and Resorts seeks a highly motivated and results-oriented Cluster Revenue Manager to join our dynamic team. This key role will be instrumental in maximising revenue across a portfolio of hotels in Southeast Asia. The ideal candidate will possess a strong understanding of revenue management principles, a data-driven approach, and excellent communication and collaboration skills.

What We Offer:

Be part of a dynamic and supportive team that values collaboration and innovation. Enjoy a competitive compensation package and excellent benefits, including paid birthday leave. Thrive in a diverse and inclusive work environment where your contributions are recognised and celebrated. Access incredible discounts across our hotel network and a variety of other retailers. Benefit from online learning platforms and career development programs to support your professional growth.

Responsibilities

Revenue Optimisation:

- Develop and implement revenue optimisation strategies across the cluster, analysing market trends, competitor pricing, and demand forecasts to identify opportunities and maximise revenue across all market segments.
- Monitor and analyse key performance indicators (KPIs) such as RevPAR, ADR, occupancy, and guest satisfaction scores.
- Conduct in-depth market analysis for each hotel within the cluster, identifying key feeder markets and developing targeted pricing and product strategies.
- Forecast top-line revenue for the cluster and ensure strategies are in place to achieve these targets.
- Manage all revenue distribution channels, exploring new sales channels and distribution partners to optimise reach and revenue.
- Conduct annual property revenue optimisation audits, ensuring brand compliance and identifying areas for improvement.
- Develop and maintain revenue management Standard Operating Procedures (SOPs) and systems for all hotels within the cluster.

Business Development & Strategy:

- Collaborate with Sales & Marketing teams, and Hotel teams to develop and implement integrated marketing and sales strategies that drive revenue growth.
- Identify and capitalise on new business opportunities, including exploring new market segments, developing new products, and leveraging emerging technologies.
- Ensure strong relationships with key travel agents, suppliers, and distribution partners.
- Provide guidance and support to hotel teams on revenue management best practices, including training and coaching on data analysis, pricing strategies, and inventory management.
- Foster a collaborative environment across the cluster, encouraging the sharing of best practices and knowledge among hotel teams.
- Contribute to the development and implementation of revenue management initiatives at the corporate level.

About You

- Proven experience in hotel revenue management, with a strong understanding of yield management principles and best practices.
- Strong analytical and problem-solving skills with the ability to analyse data, identify trends, and make data-driven decisions.
- Proficiency in revenue management software (e.g., RMS, Opera, IDeaS, Lighthouse, STR) and data analysis tools.
- Advanced Excel experience and effective communication, interpersonal, and presentation skills.
- Ability to work independently and as part of a team.
- Strong leadership and motivational skills.

Food & Beverage Supervisor

15-May-2025
Shangri-La Singapore | 54982 - Bedok North, East Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore


Job Description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor, we rely on you to:

  • Interact and engage with guests and maintains high quality service standards
  • Supervise, lead and train team members
  • Handle guest complaints effectively and professionally
  • Consistently looking to increase satisfaction levels for guests
  • Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
  • Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
  • Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

We are looking for someone who:

  • Enjoys delivering high quality guest service with a welcoming manner
  • Has experience working in a hotel/resort environment in delivering Food & Beverage services.
  • Has experience in managing outlet in an outdoor environment
  • Experience in leading a team of service crews
  • Knowledgeable in beverages knowledge such as bartendering added advantages.
  • Involve in F&B marketing and promotions
  • Willing to work shifts

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

Guest Service Executive

15-May-2025
30 Bencoolen Pte Ltd | 54974 - Bencoolen, Central Region
This job post is more than 31 days old and may no longer be valid.

30 Bencoolen Pte Ltd


Job Description

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

  • 5-day work week
  • Career Progression Opportunities
  • Dynamic team

Job Description:

  • Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
  • You should be a people person who is courteous, efficient and enjoys to meet and serve .

    As a Guest Services Executive, your duties and responsibilities will include:

  • Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
  • Providing hotel and travel information and sharing local tourist insights.
  • Handling guests’ inquiries and providing prompt responses and assistance
  • Analyzing and resolving problems while exercising good judgment
  • Ensuring a high level of customer service is consistently maintained.
  • Develop and maintain positive working relationships with others.
  • Maintaining confidentiality of all guests' information and hotel data.
  • Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
  • Reporting accidents, injuries, and unsafe work conditions to the manager.
  • Adhere to all company policies, procedures and etiquettes.
  • Perform other departmental or cross departmental job duties as requested by management.

    Job Requirements:

  • Diploma or equivalent in Hospitality Management / Business Administration.
  • 2 years of experience in Guest Services, Front Desk or related professional field.
  • Computer literate and proficient with Microsoft Office.
  • Able to perform shift work including nights, weekends, and/or public holidays.
  • Good understanding/knowledge of using the hotel property management system.

Duty Manager (Front Office)

15-May-2025
30 Bencoolen Pte Ltd | 54975 - Bencoolen, Central Region
This job post is more than 31 days old and may no longer be valid.

30 Bencoolen Pte Ltd


Job Description

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for managing the guest and customer journey and experience whilst ensuring compliance with all policies and brand standards.

You should be a people person who is courteous, service oriented, efficient and enjoys meeting, serving and leading a diverse team.

Job Highlights

  • 5-day work week
  • Career growth opportunities
  • Dynamic team

Job duties & responsibility

  • To provide general management support to all departments, monitoring guest satisfaction & feedback, ensuring guest safety and security
  • Supervise and delegate the daily shift activities of the department
  • Train and develop team members to provide excellent customer service. Ensuring all systems and operating equipment are in good working order
  • Comply with all policies, procedures and standards of the property
  • Conduct shift briefings
  • Represents Hotel operations in situation management/SITREP reporting and is expected to make critical decisions to ensure best possible guest experience
  • Handle all duties as assigned by the FOM/AFOM
  • To provide guests with accurate Hotel and Tourism information
  • Attend to all room sales and room reservation queries and requests
  • Create and update reservation records in accordance with booking confirmation
  • Managing daily payment transactions

Job Requirements

  • Minimum 2 years of relevant experience
  • Knowledge of handling PMS and payment systems
  • Excellent communication and interpersonal skills
  • Proactive team player
  • Customer oriented & positive working attitude
  • Strong analytical problem-solving skills
  • Able to start work on short notice or immediately

We thank you for your interest. We regret that only shortlisted candidates will be notified.

Assistant Manager, Front Office

15-May-2025
SERENE LAND PTE LTD | 54932 - Bras Basah, Central Region
This job post is more than 31 days old and may no longer be valid.

SERENE LAND PTE LTD


Job Description

Responsibilities

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
Requirements
  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Executive Assistant Manager

15-May-2025
Quest Hotel & Conference Center, Cebu (PROSPER) | 54924 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Quest Hotel & Conference Center, Cebu (PROSPER)


Job Description

FILINVEST COMPANY: QUEST HOTEL AND CONFERENCE CENTER, CEBU

Position Summary: 

The Executive Assistant Manager (EAM) supports the General Manager in the overall management and strategic direction of the hotel. The EAM oversees key departments particularly Rooms Division and Food & Beverage and ensures operational excellence, guest satisfaction, and profitability across all areas. This role is crucial for driving high service standards, motivating teams, and achieving the hotel's business goals.

Scopes and Responsibilities:

  • Provides strategic direction and hands-on management to ensure that all departments including Front Office, Housekeeping, Food & Beverage, Security, Engineering, Human Resource, Sales & Marketing, Finance and IT work in harmony to deliver consistent service excellence. 
  • Ensures that every guest interaction reflects the hotel's commitment to outstanding service by leading initiatives that elevate the guest experience. Implementing guest recognition programs, maintaining guest history and profile accuracy, handling VIP arrivals and courtesy calls, and taking immediate action on feedback and complaints.
  • Supports the financial success of the hotel by monitoring key performance indicators such as occupancy, Average Daily Rate (ADR), and RevPAR. Reviews budgets, forecasts, and flash reports; analyzing variances; and working closely with Sales, Marketing, and Reservations to align strategies and optimize revenue.
  • Ensures departmental expenditures remain within approved budgets, prevents unnecessary procurement, and helps implement rate structures and pricing strategies that support profitability while maintaining service quality and guest value.
  • Oversees the overall performance and service quality of the Front Office and Rooms Division to ensure seamless guest arrivals, stays, and departures.
  • Enforces brand and service standards, ensures room readiness, supports VIP handling, and promotes proactive customer engagement. Ensures that the guest journey is smooth, personalized, and consistently aligned with the hotels brand promise.
  • Plays a vital role in building a high-performing team culture by supporting the recruitment, onboarding, training, and supervision of staff across all departments. 
  • Ensures that team members are aligned with the hotel's service standards, brand values, and operational goals. By fostering open communication, accountability, and recognition.
  • Enhances staff motivation, retention, and productivity, ultimately contributing to service excellence and guest satisfaction.
  • Ensures the hotel operates in full adherence to safety, security, health, and regulatory standards. This includes overseeing the implementation of key control procedures, sanitation protocols, fire safety measures, and emergency preparedness plans.
  • Works closely with the Security, Engineering, and Housekeeping departments to conduct routine inspections, mitigate risks, and ensure all team members are trained in safety procedures.
  • Ensures compliance with local laws, brand policies, and industry best practices to protect guests, staff, and property.
  • Works closely with the IT team to identify tech-related service gaps, support digital innovation, ensure data security compliance, and implement improvements that enhance operational efficiency and guest convenience.
  • Ensures alignment, accountability, and transparency throughout hotel operations by effectively coordinating communication between departments, the General Manager, and the corporate office.

Qualifications:

  • Bachelors degree in Hospitality Management, Hotel and Restaurant Administration, Business Administration, or related field.
  • Masters degree or equivalent training in Hotel Management or Business is an advantage.
  • Minimum of 5 - 7 years of progressive hotel operations experience, including at least 3 years in a senior management or leadership capacity.
  • Strong background in Food and Beverage, Front Office, Housekeeping, and Rooms Division operations.
  • Experience in guest relations, quality service delivery, and service recovery.
  • Familiarity with financial reporting, budget planning, and revenue optimization



Sales Account Executive

15-May-2025
GOLDEN PRINCE HOTEL & SUITES | 54961 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

GOLDEN PRINCE HOTEL & SUITES


Job Description

  • Proactively finds new business through group and catering segments particularly focusing on the corporate market to fulfill hotel group and catering strategy and revenue requirements in line with the budget
  • Manages entertainment segment and travel agency accounts to solicit new business in line with hotel needs
  • Proactively finds new special corporate business and contacts appropriately
  • Partners with Operations in providing a customer experience that exceeds the customer's expectations
  • Participates in local and international travel to represent hotel exhibits/shows, sales missions, conferences, etc.
  • Works collaboratively with other property sales to ensure sales efforts are coordinated, complementary and not duplicative

HOTEL FRONT OFFICE

15-May-2025
PT. RUANG MAHA KARYA | 54957 - Central Jakarta, Jakarta
This job post is more than 31 days old and may no longer be valid.

PT. RUANG MAHA KARYA


Job Description

Key Responsibilities

  • Greet and welcome guests in a friendly and professional manner

  • Handle guest inquiries and requests efficiently and with a solutions-oriented approach

  • Manage the front desk operations, including check-in and check-out processes

  • Provide information about the company's services and facilities to customers

  • Assist with general administrative tasks as needed

  • Maintain a high level of customer satisfaction through prompt and courteous service

  • Collaborate with other departments to ensure a seamless customer experience

What We're Looking For

  • At least 1 year of experience in a customer-facing role, preferably in the hospitality or service industry

  • Strong communication and interpersonal skills with the ability to interact with people from diverse backgrounds

  • Excellent problem-solving and decision-making abilities

  • Proficiency in written and spoken English and Bahasa Indonesia

  • Familiarity with basic office equipment and computer software

  • A positive, friendly, and professional attitude

  • Ability to work in a fast-paced environment and adapt to changing priorities

Senior/Guest Service Assistant

15-May-2025
VIBE HOTEL SINGAPORE ORCHARD | 54931 - Central Region
This job post is more than 31 days old and may no longer be valid.

VIBE HOTEL SINGAPORE ORCHARD


Job Description

Responsibilities:

  • Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
  • Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
  • Establish contact (courtesy calls) with guests and render assistance where necessary.
  • Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
  • Any other reasonable job tasks as assigned.

Requirements:

  • PSLE or equivalent.
  • Willing to perform rotating shifts.
  • Positive attitude with outgoing personality and good communication skills.
  • Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

SENIOR / GUEST SERVICE EXECUTIVE

15-May-2025
THE QUINCY HOTEL | 54933 - Central Region
This job post is more than 31 days old and may no longer be valid.

THE QUINCY HOTEL


Job Description

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

  • Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
  • Provide courteous and efficient service to all hotel guests.
  • Ensure that all telephone calls are handled promptly.
  • Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
  • Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
  • Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

  • A minimum Diploma qualification in any field.
  • Relevant work experience will be duly considered.
  • Willing to work rotating shifts.
  • Positive attitude with an outgoing personality and good communications skills.
  • Preferred experience in the hospitality industry along with familiarity of the Opera system.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Senior / Guest Service Executive

15-May-2025
Oasia Hotel Singapore | 54941 - Central Region
This job post is more than 31 days old and may no longer be valid.

Oasia Hotel Singapore


Job Description

Responsibilities:

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Duty Manager

15-May-2025
The Ascott Limited | 54976 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Guest Service Supervisor

15-May-2025
The Ascott Limited | 54977 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Ascott Limited


Job Description

Supervisor, Guest Service

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities
You will:
• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements
You have:
• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

Duty Manager

15-May-2025
Ascott International Management Pte Ltd. | 54978 - Central Region
This job post is more than 31 days old and may no longer be valid.

Ascott International Management Pte Ltd.


Job Description

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Assistant Guest Services Manager - Housekeeping

15-May-2025
Mandarin Oriental, Singapore | 54985 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

ASSISTANT GUEST SERVICES MANAGER (HOUSEKEEPING)

Mandarin Oriental, Singapore is looking for a Assistant Guest Services Manager (Housekeeping) to join our Housekeeping team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay. 

 

About the job

Based at Mandarin Oriental, Singapore within the Housekeeping Department in Singapore, the Assistant Guest Services Manager (Housekeeping)  is responsible in overseeing room cleanliness, assigns daily tasks, manages guest requests, monitors team performance, plans training, schedules rosters, and collaborates with departments to ensure smooth hotel operations. The Assistant Guest Services Manager (Housekeeping) reports to the Executive Housekeeper. 

 

As Assistant Guest Services Assistant (Housekeeping), you will be responsible for the following duties: 

  • Ensures that rooms are clean and ready for guests' arrivals.
  • Attends to guests' complains and requests promptly.
  • Blocks out of service rooms for preventive maintenance.
  • Responsible for the daily room assignments according to resources available.
  • Responsible for the daily processing of guest rooms cleaning by Room Attendants. 
  • Plans for training for all direct reports, including Supervisors, Room Attendants and House Attendants. 
  • Plans weekly duty roster for the team. 
  • Responsible for the conduct of the Room Attendants and House Attendants on the guest floors.
  • Monitor performance for Room Attendants, House Attendants and Supervisors and develop the team.
  • Make checks on the progress of individual Room Attendants, House Attendants and Supervisors.
  • Work closely with other departments and stakeholders to ensure smooth hotel operations.
  • Any other duties as assigned by supervisor

 

As Assistant Guest Services Assistant (Housekeeping), we expect from you:

  • At least 2 years of experience in similar capacity in other luxury hotel
  • Good communication and leadership skills
  • Good organisation and priorisation skills
  • Able to work shifts, weekends and holidays

 

Our commitment to you 

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

 

We're Fans. Are you?

Food and Beverage Supervisor

15-May-2025
Grass Fed Pte Ltd | 54990 - Central Region
This job post is more than 31 days old and may no longer be valid.

Grass Fed Pte Ltd


Job Description

We're Hiring a Front of House Supervisor

Love food, hospitality, and working with people? We’re looking for friendly and enthusiastic individuals to join our team! If you enjoy creating great dining experiences and working in a fun, fast-paced environment, we’d love to meet you.

What You’ll Be Responsible for:

• Taking orders and communicating with guests and teammates

• Helping with food service, clearing tables, and keeping the space tidy

• Handling cashier duties

• Ensuring the restaurant stays clean and welcoming

• Supporting various service operations to keep things running smoothly

• Experience in fine casual dining is a bonus.

• Immediate availability is a plus

Bartender

15-May-2025
Mandarin Oriental, Singapore | 54992 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

As Bartender, you will be responsible for the following duties: 

  • Attend daily briefing and ensure all job assignment duly carried out

  • Greet and bid farewell to guests in a professional and warm manner

  • Carry out suggestive selling

  • Assist manager to ensure a smooth operation

  • Ensure that all tables, chairs and operating equipment are clean and ready for service

  • Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion

  • Assist cashier in preparing and presenting bill

  • Read the outlet logbook daily to be informed of all information

  • Maintain a high standard of personal grooming and portray a professional image at all times

  • Assist and conduct all training as per assigned by Bar Manager

  • To ensure that Respak and InfoGenesis are properly set up in accordance to meal period

  • Any adhoc duties assigned by the Bar manager

 

As Bartender, we expect from you:

  • Service-oriented team player with excellent interpersonal and communication skills

  • Able to multi-task and work under pressure in a fast pace environment

  • Preferably has experience working in either a luxury restaurant or hotel industry

  • Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Food & Beverage Services Management or equivalent

  • At least 1 year(s) of working experience in the related field is required for this position

Our commitment to you 

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

 

We’re Fans. Are you?

Cluster Residence Manager

15-May-2025
Ascott International Management (Thailand) Co., Ltd. | 54949 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

Ascott International Management (Thailand) Co., Ltd.


Job Description

Key Responsibilities

1. Operations Management

  • Oversee daily operations of both properties to ensure smooth functioning across all departments (Front Office, Housekeeping, Engineering, F&B, etc.)

  • Monitor guest satisfaction scores and respond proactively to feedback and service recovery

  • Ensure compliance with safety, hygiene, and regulatory requirements

2. Financial & Budget Control

  • Manage property budgets and forecasts for both residences

  • Drive revenue generation, cost control, and profitability

  • Analyze financial performance and implement improvement initiatives

3. Sales & Marketing Support

  • Support regional sales and marketing efforts to maximize occupancy and revenue

  • Maintain strong relationships with long-stay clients, corporate accounts, and business partners

  • Represent both properties at networking and promotional events as required

4. Team Leadership & Development

  • Lead, coach, and motivate residence teams across both properties

  • Drive talent development, succession planning, and associate engagement

  • Conduct regular performance reviews and support training initiatives

5. Owner & Stakeholder Relations

  • Liaise with property owners and corporate office on business performance, project updates, and key issues

Ensure alignment with The Ascott Limited’s policies, SOPs, and brand standards.

Assistant Manager, Front Office

15-May-2025
AMOY HOTEL | 54930 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

AMOY HOTEL


Job Description

Job Description:

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements:

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

SUPERVISOR

15-May-2025
MUFIZ FAMILY RESTAURANT | 54938 - Geylang, Central Region
This job post is more than 31 days old and may no longer be valid.

MUFIZ FAMILY RESTAURANT


Job Description

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

AMI Assistant Bar Manager (Michelin Modern French Dining) I 5-day I Sunday Off

15-May-2025
Ami and Wood Ear | 54919 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Ami and Wood Ear


Job Description

Collaborating with the Restaurant Manager & Group Wine Director in managing a team of bartenders, you will work with an experienced service and sommelier team, to run a bar and restaurant at Alexandra House in Central.

You will assist the Restaurant Manager to manage both indoor and outdoor bar, endeavoring to maximize sales, identify business opportunities, create and maintain an energetic, dynamic vibe, and enhance customer loyalty.

Key Responsibilities

Sales & Financials

  • Design and create signature cocktails;
  • Build positive rapport with guests;
  • Drive whisky, cocktail & beverage revenue in the bar and restaurant;
  • Maintain spirit & beverage costs within budget;
  • Build rapport with key suppliers and always check out on special offers and negotiate the best prices with suppliers;
  • Review and analyze sales to ensure stock rotation and profitability remain within targets;
  • Constantly review guest feedback and mystery shopper results, in order to plan and implement corrective action if needed, to ensure complete guest satisfaction;
  • Make recommendations to guests on whiskies according to their preferences among 400 labels.

Supervision

  • Manage team member to ensure smooth operation and provide first-class service to guests;
  • Control and monitor the whisky and spirits orders to ensure the stock is at par level;
  • Create and maintain an up-to-date whisky & cocktail menu to meet the market demands;
  • Lead training for bar team and F&B team members on existing and new products, as well as selling techniques and any other necessary beverage training.

Qualifications & Experience Required

  • To attain this position, you must have at least 3 years of experience in luxury bars / hotels / fine dining restaurants as Bar Supervisor;
  • Experience in managing 200 whisky labels or above;
  • Solid knowledge in whisky is a MUST;
  • Extensive spirit, cocktail and beverage knowledge;
  • Good command of written and spoken English.

We offer attractive remuneration package, employee benefits & staff caring items, which include:

  • Straight Shift
  • FIXED Sundays Off (except on festive dates)
  • Competitive Salary with team-based tips sharing
  • Public Holiday & 15 Annual Leave per year
  • Meal and Transportation Allowance
  • Discretionary Bonus
  • Medical Benefits
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 晉升機會 Promotion
  • 在職培訓 On-the-job training
  • 侍產假 Paternity Leave
  • 行業 Industry

    • 保健 Health Care

    工作種類 Job Category

    • 餐飲 (客務) Catering (Guest Relations)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 3 年或以上 / years or above

AMI Chef de Partie(Michelin Modern French Dining) I (5-day) I Sunday Off

15-May-2025
Ami and Wood Ear | 54920 - Hong Kong SAR
This job post is more than 31 days old and may no longer be valid.

Ami and Wood Ear


Job Description

The incumbent will assist the Chef de Cuisine in ensuring smooth day-to-day food production and operations of a specified kitchen section. He /she will also have to monitor high standards of food quality and hygiene in the kitchen.

Requirements:

  • 4 years' culinary experience in hotels or western restaurants
  • Well-versed in kitchen hygiene, creative, self-motivated and service-oriented
  • A good team player with strong communication skills

We offer attractive remuneration package, employee benefits & staff caring items, including:

  • Competitive Salary
  • Meal Allowance (~HK$1,200)
  • Discretionary Bonus
  • Medical & Dental Benefits
  • 8 Days of Holiday per Month, 14 Days of Statutory Holiday, 12 Days of Annual Leave, 14 Weeks of Maternity Leave, Paternity Leave
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts
  • Staff Activities such as our Christmas Party, Annual Dinner, etc.

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please email to

hrs@gd-group.hk or WhatsApp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.ami-woodear.hk/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 晉升機會 Promotion
  • 在職培訓 On-the-job training
  • 侍產假 Paternity Leave
  • 薪金 Salary

    • $21,000 - $25,000 月薪 / Monthly li >

    行業 Industry

    • 保健 Health Care

    工作種類 Job Category

    • 餐飲 (客務) Catering (Guest Relations)
    • 餐飲 (餐廳經理 / 餐廳主任 / 餐廳部長) Catering (Restaurant Manager / Supervisor / Captain)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 款待 / 酒店 (客戶關係) Hospitality / Hotel (Guest Relations)
    • 款待 / 酒店 (其他) Hospitality / Hotel (Others)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 4 年或以上 / years or above

This job post is more than 31 days old and may no longer be valid.

Arbor


Job Description

The incumbent will assist the Chef de Cuisine in managing day-to-day pastry production in the Michelin restaurant. He / She will also monitor the standard of food quality and quantity as well as overseeing the hygiene standards.

Requirements:

  • Diploma in culinary arts or vocational training in culinary or relevant disciplines
  • Certificate in recognized food handling / sanitation institution is preferred
  • Minimum 5 years of pastry related experience in luxury hotels, French patisseries, fine dining restaurants, Michelin restaurant with at least 2 years at supervisory level
  • Working experience gained from overseas countries is desirable
  • Strong sense of creativity and innovation
  • Well-versed in kitchen hygiene, creative and service-oriented
  • A good team player with good communication and supervisory skills
  • Good spoken English

Candidates with less experience will be considered for the post of Pastry Junior Sous Chef (Michelin Star Restaurant).


We offer attractive remuneration package, employee benefits & staff caring items, including:

  • Competitive Salary
  • Meal Allowance
  • Discretionary Bonus
  • Medical & Dental Benefits
  • 8 Days of Holiday per Month, 15 Days of Annual Leave & Public Holiday (for Pastry Sous Chef), 14 Weeks of Maternity Leave and Paternity Leave
  • Mandatory Provident Fund
  • On-the-Job Training & Training Sponsorship
  • Career Advancement Opportunities
  • Staff Purchase Discounts
  • Staff Resting Area
  • Staff Activities

For applicants interested in joining the team behind this unique and exciting addition to Hong Kong’s culinary scene, please E-mail to hrs@gd-group.hk or whatsapp to 5722 8132 for sending your résumé in addition to expected salary to us.

For more information, please visit our website: http://www.arbor-hk.com/

Personal data collected will be used for recruitment purposes only.

__________________________________________________________________________________________________________________________

員工福利 Benefits

  • 五天工作 5-Day Work
  • 醫療津貼 Medical Insurance
  • 牙科保險/福利 Dental Insurance
  • 表現獎金/ 勤工獎 Performance Bonus
  • 膳食津貼 Meal Allowance
  • 員工折扣優惠 Staff Discount
  • 在職培訓 On-the-job training
  • 行業 Industry

    • 食品及飲料 Food & Beverage

    工作種類 Job Category

    • 餐飲 (廚師) Catering (Chef / Cook)
    • 餐飲 (餐飲服務部) Catering (Food & Beverage)
    • 款待 / 酒店 (餐飲服務部) Hospitality / Hotel (Food & Beverage)
    • 款待 / 酒店 (客戶服務) Hospitality / Hotel (Customer Service)
    • 客戶服務 (客戶服務) Customer Service (Customer Service)

    工作地點 Location

    • 中環 Central

    經驗要求 Experience

    • 2 年或以上 / years or above

    學歷要求 Education

    • 文憑 Diploma

Housekeeper

15-May-2025
Headway Management Services Corporation | 54960 - Katipunan, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Headway Management Services Corporation


Job Description

Position: Housekeeper

📍Location: TORRE LORENZO LOYOLA, Katipunan Ave., Quezon City

What you'll be doing

  • Cleaning and maintaining guest rooms, common areas, and other designated spaces to the highest standards of cleanliness and organisation

  • Restocking and replenishing supplies in guest rooms and common areas

  • Reporting any maintenance issues or concerns to the relevant team members

  • Adhering to all health, safety, and hygiene protocols

  • Providing exceptional customer service to guests and responding promptly to any requests

  • Collaborating with the wider housekeeping team to ensure seamless operations

What we're looking for

  • Strong attention to detail and commitment to maintaining high standards of cleanliness

  • Ability to work efficiently and independently, as well as collaboratively within a team

  • Excellent customer service skills and a friendly, professional demeanour

  • Familiarity with the use of cleaning equipment and products

  • Physical capability to perform the duties of the role, including frequent standing, walking, and light lifting

F&B Supervisor

15-May-2025
Chao Phaya Resort Limited | 54912 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Chao Phaya Resort Limited


Job Description

  • Email: jantima_ap@avanihotels.com
  • Tel: 077485299

โรงแรม, ที่พัก

FB Service
  • F&B Supervisor (1) New
  • F&B Manager (1)
  • Bartender (1) New
Spa
  • Spa Therapist (1)
Engineering
  • Engineering Supervisor (1)

รายละเอียด

- 2 days off/ week
- Service Charge
- Social Security
- Housing Allowance (Upon Level)
- Meals / Uniform
- Group Life & Medical Insurance
- Provident Fund
- Public Holidays & Annual Vacation
- Careers Opportunities within Minor Hotels

แผนก:

FB Service

จำนวน:

1 อัตรา

ระดับการศึกษา:

ไม่ระบุ

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

P&C Department

อีเมล์:

jantima_ap@avanihotels.com

เบอร์ติดต่อ:

077485299

ลงประกาศเมื่อ:

14 พ.ค. 68

F&B Assistant Manager

15-May-2025
Young and Beautiful Co.,Ltd. | 54913 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Young and Beautiful Co.,Ltd.


Job Description

  • Email: yab.hr01@gmail.com
  • Tel: 0632171733

ร้านอาหารและเครื่องดื่ม

ธุรกิจร้านอาหารนานาชาติในเครือบริษัท YAB GROUP

Etna Restaurant (Cherngtalay)
Lume Restaurant (Royal Phuket Marina)
D'Odessa Restaurant
Caravan Restaurant

**Pre Opening** Lume Restaurant (Royal Phuket Marina เกาะแก้ว)

จัดซื้อ
  • Purchasing Manager (1) New
Administration
  • Assistant Manager (1) Urgent
Accounting
  • Accounting Manager (1) New
Marketing
  • Content Creator (1) Urgent
**Pre Opening** Etna Restaurant (เชิงทะเล)
  • Cleaning (2) Urgent

รายละเอียด

- รักในงานบริการ
- ต้องมีประสบการณ์อาหารด้าน Fine Dining มาก่อน
- มีความกระตือรือร้นในการเรียนรู้งาน
- ตรงต่อเวลา สามารถทำงานล่วงเวลาได้
- มีมนุษยสัมพันธ์ที่ดี
- มีประสบการณ์ด้านร้านอาหาร หรือโรงแรมจะพิจารณาเป็นพิเศษ
- สื่อสารภาษาอังกฤษได้

ส่ง Resume มาที่ E-mail : hr@lume.rest

แผนก:

**Pre Opening** Lume Restaurant (Royal Phuket Marina เกาะแก้ว)

จำนวน:

1 อัตรา

ระดับการศึกษา:

ม.6/ปวช. ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

20,000-30,000 บาท

ผู้ติดต่อ:

HR

อีเมล์:

yab.hr01@gmail.com

เบอร์ติดต่อ:

0632171733

ลงประกาศเมื่อ:

14 พ.ค. 68

Duty Manager

15-May-2025
PT Accor Advantageplus | 54956 - Kuta, Bali
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

Pullman Bali Legian Beach is a beach front resort in a urban chic style, located between the exciting Kuta and Legian Beach, only 20 minutes drive from Ngurah Rai International Airport.

The hotel offers 378 beautiful, spacious rooms & suites. While for business purpose, ballroom and meeting

rooms are available for conference up to 350 guests.

Job Description

• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Helps the Front Office Manager organise and manage the team, perform administrative tasks and coordinate with the other departments
• Helps employees improve their skills and provides support for career development
• Through his/her actions and presence at the reception, transmits the Front Office Manager's instructions and priorities
• Secures the revenue from room sales
• Ensures the respect of procedures and hygiene and safety standards

Qualifications

• Vocational diploma or degree in hospitality or Room Division studies, at a hospitality studies management school or anyone with a significant experience in another customer service or reception position
• Previous experience as a Team Leader, Duty Manager or Assistant Front Office Manager in 5 stars International Hotel
• Computer literate (Windows environment), Opera Cloud
• Languages: fluent in the national language, Business English and a third language would be a plus

M Club Lounge Manager25079875

15-May-2025
Marriott Hotel Manila | 54925 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Marriott Hotel Manila


Job Description


JOB SUMMARY

Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. He/she is also responsible for managing part of the Loyalty Operations department.

CANDIDATE PROFILE 

Education and Experience 

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Marriott Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.

• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.

• Adjusts Elite Member status when necessary according to established guidelines.

• Partners with Head Connector to update, appoint and activate connector team on property.

• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.

• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.

• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.

• Sets a positive example for guest relations.

• Helps employees to provide excellent customer service.

• Assists in coaching and providing feedback to associates.

• Maintains high visibility in public areas during peak times.

• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.

• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.

• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.

• Maintains complete knowledge of all hotel and departmental policies and procedures.

• Monitors security of public areas of the hotel.

• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.

• Assists as needed in the interviewing and hiring of other team members.

• Monitors effectiveness of departmental staffing guide.

• Provides training, development, professional discipline, and positive support for all employees within the department.

• Administers performance evaluations for all employees within the department.

• Facilitates departmental strategic planning meetings.

• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

CCTV Operator25079880

15-May-2025
Marriott Hotel Manila | 54926 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Marriott Hotel Manila


Job Description

POSITION SUMMARY

Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front of the House Manager

15-May-2025
The Bistro Group (TGIFriday's, Italianni's, Fish &Co.) | 54958 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

The Bistro Group (TGIFriday's, Italianni's, Fish &Co.)


Job Description

We are seeking an experienced and dynamicFront of House Manager to lead our service team. The ideal candidate will have a proven track record in upscale dining environments and possess strong leadership and customer service skills.

Qualifications:

  • With at least 2 years or more of experience as a Front of House Manager or similar role in a fine dining setting.

  • Strong leadership and team management skills.

  • Excellent interpersonal and communication abilities.

  • Proficiency in restaurant management software and Microsoft Office Suite.

  • Flexibility to work various shifts, including evenings, weekends, and holidays.

  • A passion for delivering outstanding customer service and enhancing guest experiences.

  • Excellent verbal and written communication skills.

  • Must have a charismatic and charming personality, with a professional and approachable demeanor.

  • Flexibility to be assigned to specific store or branch locations as required.

  • Must be available to start immediately.

Chef de Partie

15-May-2025
Onward Worldwide Management & Consultancy | 54968 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Onward Worldwide Management & Consultancy


Job Description

JOB ROLE:

The Kitchen Cook is responsible for overseeing the daily operations of the cafeteria kitchen, including the preparation and cooking of meals, while maintaining high standards of food quality, hygiene, and safety. The role involves managing kitchen staff, coordinating meal schedules, and ensuring that all food is prepared and served according to established standards and guidelines, including adhering to the approved budget for each meal.

PRINCIPAL RESPONSIBILITIES:

● Develop and plan menus in coordination with finance manager to ensure balanced, nutritious, and cost-effective offerings. Ensure all food served meets high standards of quality, taste, and presentation
● Oversee the preparation and cooking of meals, maintaining consistency in portion sizes and adhering to high hygiene standards.
● Supervise and train kitchen staff, including cooks and assistants, ensuring compliance with established standards and procedures.
● Monitor kitchen operations to ensure timely preparation and delivery of meals to clients.
● Oversee and manage the cleanliness, organization, and safety of the kitchen environment, ensuring compliance with health and safety regulations before and after each shift.
● Oversee and maintain inventory of kitchen supplies, including food, utensils, and cleaning products. Finalize the Purchase Requisition Form (PRF) for packaging, food, and vegetables, ensuring it reaches the Finance & Purchasing Team before the deadline.
● Coordinate with purchasers to order fresh ingredients and ensure timely delivery of supplies.
● Oversee and ensure that all fresh and canned goods meet the highest standards by verifying accurate quantities, checking for freshness and proper storage, and confirming expiration dates.
● Monitor and control food costs to minimize waste and optimize resource use.
● Enforce strict hygiene standards and ensure kitchen staff follow proper sanitation procedures.
● Conduct regular inspections of the kitchen, equipment, and storage areas to uphold cleanliness and food safety.
● Respond to client inquiries and feedback regarding meal quality and service.
● Communicate clearly with staff regarding daily tasks, menu changes, and special instructions.
● Ensure all kitchen equipment is kept in good condition and undergoes scheduled preventive maintenance (PMS). Track and manage the completion of regular maintenance tasks and promptly address any equipment issues to minimize downtime.
● Perform additional tasks as assigned.

REPORTS:

● Summary report of received and executed orders.
● Daily Summary report for all ingredients used in a day.

QUALIFICATIONS:

● Proven experience as a Chef de Partie / Head Cook or in a similar role, preferably in a cafeteria or large-scale food service operation.
● Extensive knowledge of food preparation, cooking techniques, and kitchen management.
● Strong leadership and team management skills.
● Ability to work efficiently under pressure and manage multiple tasks simultaneously.
● Excellent communication and interpersonal skills.
● Certification in food safety and hygiene practices is preferred.
● Culinary degree or relevant certification is a plus.
● Proven ability to consistently and positively contribute in a fast-paced environment.
● The role requires standing for extended periods, working in a fast-paced environment, and handling various kitchen equipment.
● Occasional lifting of heavy items, such as large pots or bulk food supplies, may be required.
● Flexible working hours, including early mornings, evenings, weekends, and holidays.

ORGANIZATIONAL RELATIONSHIP:

● Directly reports to: Restaurant Manager or Finance Manager
● Coordinates with: Department Head, Purchasing, Clients

Bar & Beverage Manager

15-May-2025
Filinvest Land Inc. | 54969 - Malay, Aklan
This job post is more than 31 days old and may no longer be valid.

Filinvest Land Inc.


Job Description

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAYScope and Responsibilities: 

  • Oversee the daily operations of the bar. including inventory management, staff scheduling and customer service.

  • Create and maintain a welcoming and inclusive atmosphere for all customers.

  • Develop and implement marketing strategies to increase sales and customer engagement.

  • Train and supervise bar staff ensuring they are knowledgeable about products, policies and procedures.

  • Monitor and maintain the quality of beverages and food served at the bar.

  • Manage and maintain the bar's financial records. including cash handling, budgeting,. and reporting.

  • Ensure compliance with all local, state, and federal laws and regulations regarding alcohol service and sales.

  • Collaborate with other departments such as kitchen staff and event planners. to ensure seamless.

  • Operations and customer satisfaction.

  • Continuously evaluate and improve the bar's offerings, including menu items. promotions and events.

  • Establishes and communicates customer service objectives which support achievements of Crimson's Mission and Vision.

  • Monitors customer service levels and counsels' employees with alternative methods of responding to customer requests.

  • Ensures that employees receive the training necessary to provide "Only the BEST for our Guests" service.

  • Determines customer delight level and needs by reviewing comment cards and talking to customer regularly.

  • Provides staff with the skills training to be able to provide value added service to customers

  • Performs other duties as required to provide - "Only the BEST for our Guests!" service and teamwork.

Qualifications:
  • Bachelor's degree in Hospitality Management, Hotel & Restaurant Management, or a related field.

  • Certification in Food and Beverage Management or Bartending is an advantage.

  • At least 3-5 years of experience in a similar role within the hospitality or F&B industry.

  • Proven track record of managing bar operations, beverage inventory, and team supervision.

  • Strong knowledge of alcoholic and non-alcoholic beverages, mixology, and beverage trends.

  • Willingness to work flexible hours, including weekends and holidays.

  • Amenable to work in Crimson Resort and Spa - Boracay.

Front Office Supervisor

15-May-2025
Banyan Tree Hotels & Resorts Pte Ltd | 54934 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Banyan Tree Hotels & Resorts Pte Ltd


Job Description

Main Duties and Responsibilities

The Front Office Supervisor is responsible for overseeing daily front desk operations to ensure the highest standards of guest service are consistently delivered. This role assists in supervising Front Office Host, managing guest check-in and check-out processes, handling guest requests and complaints, and maintaining smooth front office functions.

Key Responsibilities

  • Supervise and support front desk staff to ensure efficient, courteous, and professional service to guests at all times.
  • Manage the check-in/check-out process, room assignments, and special guest requests.
  • Act as the point of contact for guest concerns or complaints, resolving issues promptly and professionally.
  • Ensure the front office team adheres to policies, procedures, and service standards.
  • Coordinate closely with Housekeeping and Engineering to ensure room readiness and issue resolution.
  • Handle and assist with room inventory management as needed.
  • Maintain the appearance and cleanliness of the front desk area.
  • Assist in scheduling front desk shifts and managing staffing levels based on business needs.

Job Requirements

  • Minimum 2-4 years of experience in a front desk or guest services role, preferably in a hotel setting.
  • Prior supervisory experience is preferred.
  • Strong communication, interpersonal, and problem-solving skills.
  • Excellent customer service orientation with the ability to handle pressure and resolve issues calmly.
  • Proficiency in property management systems (e.g., Opera) and MS Office applications.

Assistant Front Office Manager

15-May-2025
Banyan Tree Hotels & Resorts Pte Ltd | 54935 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Banyan Tree Hotels & Resorts Pte Ltd


Job Description

Main Duties and Responsibilities

We are seeking a dynamic and experienced hospitality professional to join us as our Assistant Front Office Manager. This highly accomplished individual will be responsible for leading and overseeing our front desk operations, ensuring that all guests receive a seamless and luxurious experience from arrival to departure. The incumbent will uphold and strengthen Mandai Rainforest Resort by Banyan Tree’s exceptional standards of service and hospitality.

Key Responsibilities

  • Responsible for ensuring an exceptional experience for all the Resort’s guests. The incumbent will monitor and enhance the overall guest experience, addressing any issues and implementing improvements as needed.
  • Provide a seamless experience for guests by ensuring efficiency in our front desk operations, including check-in/check-out procedures, reservations, and room assignments.
  • Promote the Resort’s services and amenities, encouraging guests to utilize on-site facilities and participate in our programs. As part of the role, the incumbent will assist with room sales strategies, maximizing occupancy and revenue while maintaining guest satisfaction.
  • Cultivate a strong people culture by investing in the coaching and development of team members. This includes coaching team members to ensure that all day-to-day operational matters are handled on time and that guests’ expectations are met.

Job Requirements

  • Bachelor’s Degree or Diploma in Hospitality / Hotel Management or an equivalent professional qualification in a related field
  • 5 to 7 years’ experience, preferably in the hospitality industry.
  • Strong interpersonal, communication and organizational skills.
  • Able to handle matters independently, and able to exercise self-motivation to enroll and complete projects.

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