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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

Greet and welcome visitors
Answer and direct phone calls
Schedule and manage appointments
Maintain and update records
Handle correspondence
Assist with administrative tasks
Keep the front desk area clean and presentable
Collaborate with other departments

FORKETTA PTE. LTD.

Job Description

A Chef de Partie, is a skilled chef responsible for preparing and cooking food at a specific station in a kitchen, overseeing a particular section of the menu, and managing junior chefs, while ensuring high-quality standards.

you will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction.

FORKETTA PTE. LTD.

Job Description

An Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily operations, including staff scheduling, inventory management, ensuring excellent customer service, maintaining food quality standards, and resolving customer issues, while upholding the restaurant's overall efficiency and smooth running.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

G.A.D. PTE. LTD.

Job Description

We are looking for passionate, experienced and highly motivated individuals to join us as Full time Chef De Partie. Successful and deserving candidates will enjoy a bright career path at Kucina.

* Salary scale up to $2600 monthly salary

* Minimum 2 Years Relevant Experience

* Possess good working attitude

* Daily Meal Provided

* Uniform Provided

Al's Resort

Job Description

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

• Duxton Reserve Singapore, Autograph Collection

• Maxwell Reserve Singapore, Autograph Collection

• The Vagabond Club, a Tribute Portfolio Hotel

• The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

• Yellow Pot, Anouska's (Duxton Reserve)

• Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

• The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

• As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

• Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

• 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

• 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
  

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Far East Organization

Job Description

Peach Garden Pte Ltd

Job Description

• Oversee BBQ section
• Handle ingredients and par supplies within BBQ section
• Produce all BBQ products
• Prepare and produce sauces and fillings for all BBQ products
• Prepare food products and ingredients according to SOP and standards
• Ensure high standards of food preparation, quality and consistency
• Follow proper Kitchen Standard Operating Procedures
• Minimise wastage and spoilage of ingredients and other food items
• Manage individual areas of responsibilities
• Maintain kitchen cleanliness, hygiene and safety
• Assist with special projects
• Perform any other job tasks assigned by the management

Requirements:

• Prior relevant experience in Chinese restaurant
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

555 VILLA THAI CUISINE PTE. LTD.

Job Description

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.

Job Description

Director of Sales - InterContinental Singapore

Lead and manage the function of Sales (Corporate, MICE, Leisure, Catering Sales, and Events Management) to maximise performance through total revenue generation and achieve budget revenue.

• Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Catering & Banquet, and Food & Beverage)
• Develop sales strategies and action plans to ensure implementation, monitor results, and achieve goals – including launching tactical promotions if required
• Develop a solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP, and monitor sales department’s impact on hotel profitability
• Evaluate business potential and opportunities in new geographical markets and segments
• Participate in preparing the annual departmental operating budget, hotel marketing plan, business plan, and financial plans
• Monitor competitors’ activities and assist in gathering marketing intelligence
• Build profile within the local marketplace through attendance at events and industry gatherings
• Engage with guests and customers at various functions and social events
• Foster a positive, productive work environment; motivate and lead an effective, engaged team
• Coach and mentor the Sales team, developing personal development plans for current role improvement or career progression
• Maintain strong relationships with key stakeholders
• Collaborate with leadership to ensure quality product delivery, improve customer experience, and maximise revenue and profit
• Travel as required to promote the hotel and develop markets
• Manage individual development plans and address performance gaps
• Perform other duties as assigned by the Director of Sales & Marketing or management

• Diploma/Degree in Business, Hospitality Management, or related field
• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality
• Strong presentation, communication, and interpersonal skills
• Passion, enthusiasm, and results-driven attitude
• Problem-solving and decision-making skills
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinking abilities
• Awareness of market trends and consumer behaviour to create strategic opportunities

Don't quite meet every requirement but believe you're a great fit? Hit the 'Apply' button and start your journey with us today.

JDBX PTE. LTD.

Job Description

We are looking for a dedicated chef who is able to commit to work long hours shift including weekends.

- Mentoring assistant chef in managing the kitchen operations.

- Preparing high-quality dishes in line with our restaurant’s standards.

- Supervising and training kitchen staff.

- Ensuring adherence to food hygiene and safety standards.

- Contributing to menu development and food presentation.

- Managing inventory and ordering supplies.

- Maintaining a clean and organized kitchen environment.

Requirements:

- Strong knowledge of cooking techniques, ingredients, and culinary equipment.

- Leadership skills with the ability to manage and motivate a team.

- Creative mindset for menu development and food presentation.

- Excellent time management and organizational abilities.

- Flexibility to work in shifts, including weekends.

We Offer:

- A dynamic and supportive work environment.

· Responsible for the kitchen’s daily operations.

· Liaising with the relevant companies for food orders.

· Creating new dishes and menus.

· Interviewing and hiring new kitchen staff.

· Maintaining/raising the food’s profit margins

· Monitoring and controlling inventory levels

· Ensuring correct stock rotation procedures are followed.

· Implementation of health and safety procedures within the kitchen.

· Estimating costs and ensuring all purchases come within budget.

· Taking care of the kitchen’s accounts and creating a work roster for the staff.

CLEANING TECHNOLOGY MANAGEMENT PTE LTD

Job Description

JOB SCOPE

Trainee will be trained to assist and support the Operations Executive/Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

DUTIES & RESPONSIBILITIES

• Trainee will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements
• Trainee will respond to customer feedback
• Trainee will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site
• Trainee will learn to operate various types of environmental services (ES) machinery and equipment safely and competently
• Trainee will be exposed to handle wide-range of environmental services tasks at different project sites.
• Recommend ways to improve environmental sustainability using insights gathered from data analysis
• Trainee may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders.
• Other duties as assigned by the reporting supervisor

Sirius Entertainment

Job Description

Located in the vibrant heart of Singapore, ADDA is a contemporary Indian restaurant celebrated for its bold flavours, inventive presentations, and playful take on tradition. ADDA blends regional Indian influences with modern techniques, creating a one-of-a-kind dining experience that’s as exciting as it is soulful.

We are currently seeking a Head Chef to lead our talented team. As Head Chef, you will be responsible for the daily operations of the kitchen. From managing prep to ensuring every dish meets our standards, you will take full charge of the culinary process, working closely with your team to deliver an exceptional dining experience.

• Lead and supervise all aspects of food preparation and kitchen operations
• Design and execute menus that reflect ADDA’s innovative approach to Indian cuisine
• Ensure consistency, presentation, and quality of all dishes leaving the kitchen
• Manage inventory, place orders, and coordinate with suppliers to ensure availability of fresh ingredients
• Maintain cleanliness, hygiene, and food safety standards across the kitchen
• Handle equipment maintenance and arrange repairs as needed
• Train, mentor, and evaluate kitchen staff; foster teamwork and professionalism
• Organise schedules, manage payroll records, and ensure optimal staffing levels
• Monitor cost controls and minimize food wastage
• Stay updated on culinary trends and incorporate new techniques where appropriate

• Proven experience in a leadership role within a professional kitchen, preferably in a high-end or modern Indian dining concept
• Strong culinary skills and a deep understanding of Indian cuisine and flavours
• Excellent leadership and communication skills
• Familiarity with kitchen management systems, Microsoft Office, and POS software
• Ability to thrive in a fast-paced, high-pressure environment
• Commitment to food hygiene, safety regulations, and quality assurance

If you’re passionate about redefining Indian cuisine and leading a team with creativity and precision, we’d love to hear from you.

INDIAN HOUSE COSTA RHU PTE. LTD.

Job Description

Job Description & Requirements

• To prepare high quality traditional authentic Indian food, especially North Indian, Kerala, Goan curry varieties of dishes.
• Should have the knowledge about properties and usage of herbs and spices in food preparation, and to cook north Indian dishes in a traditional way.
• To ensure that all the dishes are freshly prepared and the food standards are met.
• Responsible and manage kitchen’s daily operations and supervise and coach junior kitchen staffs.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus and understanding of platting.
• Should monitor and maintain stock levels and inventory.
• Need to monitor stock rotation procedures are followed as per inventory.
• Experience in all North Indian cuisines.
• Monitoring portions and waste control.
• A deep understanding of ingredients of authentic North Indian food preparation.
• Able to manage big orders or events.
• Capacity to work under pressure during the extremely busy period.
• Flexible to work in any shifts, especially in split shifts.

• Customer Service Skills

The Fullerton Ocean Park Hotel Hong Kong

Job Description

Responsibilities

• Assist to manage the operation of Housekeeping including Laundry to ensure high quality standards are maintained

• Handle all guest complaints and requests immediately and tactfully

• Conduct counselling, training, disciplining and interviewing of staff to maintain the efficiency of staff performance

• Inspect and offer solutions to problems of operation, system, manpower, policy and procedures to superior to ensure the standard of service is maintained according to hotel objective

• Control & supervise all store requisition, inventory and purchase request to ensure supplies are replenished with the approved budget

• Plan and supervise all programs of maintenance, general cleaning, linen cleaning, Carpet, Marble & Upholstery cleaning by daily inspection to ensure the cleaning and maintenance program are followed and carried out

Requirements

• Minimum 8 years experiences in hotel Housekeeping including 3 years in a managerial role

• Knowledge of hotel Housekeeping procedures

• Strong leadership ability, able to manage a diverse team

• Good communication, training, delegation and controlling skills

• Ability to build positive relationship with other departments

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Human Resources Department, The Fullerton Ocean Park Hotel Hong Kong, 3 Ocean Drive, Aberdeen, Hong Kong or via email fop.career@fullertonhotels.com.

Please read our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.

Grand Park City Hall

Job Description

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job location will be at Alexandra. 

Job Responsibilities

• To ensure hygiene and safe preparation of food in assigned food production areas
• To supervise kitchen staff within the designated kitchen operation as assigned, ensuring a high-quality product is achieved at all times
• To ensure that subordinates are highly motivated and have high moral.
• To delegate responsibility to subordinates as required
• To demonstrate a proactive approach towards the training and development of kitchen staff within the area of supervision.
• To ensure that all food items are prepared as per standard recipe cards while maintaining portion control and minimizing waste.
• To ensure all kitchen equipment is used safely and correctly and is well maintained.
• To ensure all relevant display set-ups are prepared ahead of guest’s arrival and in adherence with the standards
• Any other suitable task as and when assigned by the Head Chef

Job Requirements

• Minimum 1 year of experience in a similar capacity.
• Innovative and service-oriented.

Renaissance Kuala Lumpur Hotel & Convention Centre

Job Description

Nabaja Group of Companies

Job Description

Nabaja Group of Companies is hiring a Full time General Manager role in Antipolo, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱14,560 - ₱15,000 per month

Marriott International

Job Description

Marriott International

Job Description

Moxy Bangkok Ratchaprasong

Job Description

Marriott International

Job Description

Marriott Executive Apartments Bangkok Sukhumvit 50

Job Description

Marriott Executive Apartments Bangkok Sukhumvit 50

Job Description

Marriott International

Job Description

Regal Hotels International

Job Description

Regal Hotels International is one of the largest hotel operators in Hong Kong, currently owns and manages seventeen hotels. Committed to exceeding the needs of each and every guest, all Regal Hotels provide first-class international guestrooms and facilities including state-of-the-art meeting and banquet rooms.

Under Regal’s portfolio, there are twelve hotels in Hong Kong, namely Regal Airport Hotel, Regal Hongkong Hotel, Regal Kowloon Hotel, Regal Oriental Hotel, Regal Riverside Hotel, Regala Skycity Hotel, iclub Fortress Hill Hotel, iclub Mong Kok Hotel, iclub Sheung Wan Hotel, iclub AMTD Sheung Wan Hotel, iclub To Kwa Wan Hotel and iclub Wan Chai Hotel. The Group also manages hotels in other cities of Mainland China including Regal Kangbo Hotel in Dezhou and two hotels in Shanghai, namely Regal Jinfeng Hotel and Regal Plaza Hotel & Residence. One hotel, named Regal Xindu Hotel, is set to open in Chengdu, China in 2026.

Regal Hotels International also owns the Campus La Mola, located in Barcelona, Spain.

Job Responsibilities:

• Responsible for Hotel Accounts Receivable section

• Ensure proper billing procedures are carried out and follow up overdue accounts

• Handle credit card dispute and refund

• Assist in preparing financial reports and month end closing

• Other ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of accounting experience from Hotel Industry

• LCCI Level 3 /Diploma or above in Accounting or related discipline

• Proficiency in MS Office application such as Excel

• Less experiences will be considered as Accounting Supervisor

• Immediate available is preferred

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:
 
Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful. All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

ALL ABOUT O PTE. LTD.

Job Description

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

ALL ABOUT O PTE. LTD.

Job Description

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

The Garcha Group Marriott International

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverages at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd)

Job Description

Responsibilities: 

• Ensure that all food prepared in the kitchen meets certification standards

• Assist in the creation, preparation, and execution of menus for various events, from large banquets to small corporate meetings.

• Supervise food preparation and cooking activities to ensure consistency and high standards of food presentation and flavor.

• Coordinate with the Executive Chef on menu planning, recipe development, and food innovations that cater to the diverse clientele 

• Collaborate with the banquet and event teams to understand specific event requirements and adjust food production schedules accordingly.

• Oversee the kitchen team during events, ensuring smooth operations, timely food delivery, and quality control, especially during peak times.

• Work closely with catering teams to ensure that requirements are strictly adhered to during MICE events.

• Assist in managing, mentoring, and training junior chefs and kitchen staff, ensuring they understand food preparation standards and hygiene protocols.

• Ensure the kitchen operates efficiently and that all staff are performing their duties to the highest standard.

• Provide leadership in the absence of the Executive Chef, managing kitchen staff and delegating tasks as needed.

• Ensure that the kitchen adheres to all food safety, hygiene, and regulations, including handling, storing, and preparing ingredients separately.

• Monitor kitchen cleanliness, ensuring that it meets the highest sanitation standards and that all team members follow hygiene protocols.

• Conduct regular checks of equipment, inventory, and workspaces to maintain a safe and clean working environment.

• Assist in managing kitchen inventory, ensuring that all ingredients are stocked, fresh, and ready for use.

• Monitor food costs and assist in managing the kitchen budget to ensure cost-effectiveness without compromising on quality.

• Work closely with suppliers to source high-quality ingredients and manage relationships with vendors.

Requirements

• Diploma or Degree in Culinary Arts, Food & Beverage Management, or a related field.

• At least 4-6 years of experience as a chef

• Strong understanding of food preparation standards and certification requirements.

• Proven experience in leading a kitchen team

• Excellent cooking and food presentation skills, with attention to detail.

• Knowledge of food safety and hygiene regulations.

• Ability to work under pressure and manage multiple tasks simultaneously.

• Team players who love working with others and are not afraid to take ownership of their actions.

• Proactive individuals who are eager to pitch in and support across various functions, demonstrating a willingness to collaborate and contribute

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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E-CONTRACT PTE. LTD.

Job Description

E-CONTRACT PTE. LTD. is hiring a Full time Front Office Executive role in Outram, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $1,800 - $2,200 per month

E-Talent Pte Ltd

Job Description

E-Talent Pte Ltd is hiring a Full time Front Office Executive role in Outram, Singapore. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: $1,800 - $2,500 per month

Front Office Executive / Guest Service Agent

Duties:

• Handle guest check-in and check-out efficiently using the property management system (PMS)

• Provide excellent customer service and respond to guest inquiries or requests

• Manage reservations and room assignments

• Process payments and issue receipts

• Coordinate with housekeeping and maintenance to ensure room readiness

• Handle guest complaints or escalations professionally

• Assist in night audit duties if on night shift

Requirements:

• Good communication and interpersonal skills

• Proficient in basic computer systems (Opera or similar PMS)

• Proficiency in Mandarin is required to communicate effectively with Mandarin-speaking guests and handle inquiries, check-ins, and support requests.

• Able to work rotating shifts including weekends and public holidays

The Capitol Kempinski Hotel Singapore

Job Description

SCOPE

The incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

DOMESTIC MAID SPECIALIST

Job Description

RESPONSIBILITIES

• Assist the Manager in running a smooth, efficient, and productive shift

• Assist the Manager in handling guests queries and feedbacks

• Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience

• Ensures prompt, efficient, friendly and accurate service

• Lead by example and providing timely feedback on areas of opportunities

• Promote good teamwork to achieve set goals/targets

• Ensure adherence of food safety, sanitation and hygiene requirements and practices

• Ensure equipment and stations’ maintenance schedule is executed accordingly

• Delegates and/or perform assigned tasks in an efficient and timely manner

• Follow up and adheres to Company policies and procedures accordingly

REQUIREMENTS

• At least 4 years relevant experience (preferable in a similar capacity)

• Pleasant personality and service oriented

• Hardworking with a positive attitude.

• Ability to work well in a team environment

• Good communication and interpersonal skills

• Ability to thrive in a fast-paced and highly energized working environment

• Able to perform rotating shift duty including weekends and Public Holidays

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

We’re seeking a skilled and friendly Front Office Executive to join our team

You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

LIFESTYLE GROUPS PTE. LTD.

Job Description

Handle operations including guest relations; staff supervision and development. Maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant. Able to lead and work independently, learn things and adapt quickly.

• Communicate and lead the service team
• Accomplish and maintain the highest quality of food, beverage and services
• Maintains close surveillance and ensure satisfaction of all guests before, during, and after service
• Monitor operation strategies and provide reports for management
• Assists back of house (BOH) in food presentation, kitchen procedures and other food - and services - related areas
• Coordinates departmental responsibilities
• Follow proper procedures and be meticulous in completing secondary duties assigned
• Train front/back of house (FOH/BOH) personnel
• Oversee stock inventory and manage suppliers operations
• Good Analytical skills and able to do Sales reporting.
• Any ad-hoc duties assigned

Work location and near MRT station: Farrer Part / Jalan Besar / Lavender.

Interested candidates, please send in your updated resume with current and expected salaries to us @ savoureatgroup@gmail.com

*We regret only shortlisted candidates will be notified.

JW Marriott

Job Description

Aloha Resort Samui

Job Description

Kuhn Artisanales Inc.

Job Description

Key Responsibilities:

• Prepare and present a wide range of desserts, pastries, and baked goods to 5-star standards.

• Manage the pastry section during assigned shifts, ensuring smooth operations and consistency.

• Work closely with the Pastry Sous Chef and Executive Pastry Chef in developing new menu items and seasonal offerings.

• Maintain high levels of hygiene, cleanliness, and food safety in accordance with HACCP and hotel standards.

• Ensure proper storage and labeling of all ingredients and prepared items.

• Monitor stock levels, assist in ordering, and minimize waste through effective inventory control.

• Train and mentor commis and junior pastry chefs, fostering a team-oriented work environment.

• Coordinate with service staff to ensure timing, quality, and presentation align with guest expectations.

• Participate in regular training, tastings, and quality control initiatives.

Qualifications & Requirements:

• Culinary diploma or equivalent professional pastry training.

• Minimum 3–4 years of experience in pastry within a luxury hotel, fine dining restaurant, or patisserie.

• Excellent knowledge of classic and modern pastry techniques, including plated desserts, viennoiserie, chocolate work, and bakery items.

• Strong organizational and time-management skills.

• Ability to work efficiently in a fast-paced, high-pressure kitchen.

• Attention to detail, creativity, and passion for the pastry arts.

• Flexibility to work various shifts including weekends and public holidays.

Working Conditions:

• High-temperature kitchen environment with long hours on your feet.

• Requires manual dexterity, visual accuracy, and the ability to lift heavy ingredients and equipment.

• Dynamic and collaborative culinary team environment with opportunities for growth.

Kuhn Artisanales Inc.

Job Description

Key Responsibilities:

• Oversee daily operations of the restaurant, ensuring exceptional guest service and ambiance.

• Lead, train, and motivate front-of-house staff, promoting a culture of excellence, teamwork, and hospitality.

• Maintain compliance with health, safety, and hygiene standards.

• Manage reservations, guest relations, and VIP experiences to ensure personalized service.

• Monitor financial performance, including cost control, revenue targets, budgeting, and reporting.

• Collaborate with the Executive Chef on menu development, service flow, and presentation standards.

• Drive continuous improvement through guest feedback, mystery audits, and internal reviews.

• Ensure proper inventory management, procurement, and supplier relationships.

• Implement and uphold brand standards and service protocols aligned with 5-star expectations.

Qualifications & Experience:

• Bachelor’s degree in Hospitality Management or related field (preferred).

• Minimum 5 years of experience managing a high-end or 5-star restaurant.

• Strong understanding of fine dining operations, wine service, and international cuisine.

• Exceptional interpersonal, communication, and conflict-resolution skills.

• Fluent in English; additional languages are a plus.

• Proficient in POS systems, reservation software, and MS Office.

Working Conditions:

• Flexible schedule including evenings, weekends, and holidays.

• Fast-paced, guest-facing environment requiring attention to detail and composure under pressure.

Sheraton Manila Hotel at Newport World Resorts

Job Description

Manila Marriott Hotel at Newport World Resorts

Job Description

Sheraton Manila Bay

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Overview of Role

Assistant Director of Sales - Corporate with Conrad Hotels and Resorts manages designated portfolio, contribute to hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

 What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

At Conrad, we take the time to understand the wants, needs and desires that make each of our Guests unique. Then we can create a stylish luxury experience that’s uniquely personal, deeply memorable and, above all, smart.

What will I be doing?

As Assistant Director of Sales - Corporate, you are responsible for working closely with the Director of Sales/Commercial Director to drive business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Contribute to hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus on sales efforts for designated market segments.
• Establish account development plans on a yearly basis. Maintain a comprehensive and updated account portfolio data, competitive set information and rate summary sheet.
• Involvement in drawing up Sales Activity Plan, submit weekly call reports and future week acitivity plan as per defined reporting standards as determined by Director of Sales.
• Assist Director of Sales to work at successful RFP programs. Develop target lists and action plans for account solicitation.
• Prepare corporate rate contracts in accordance with current business and pricing conditions.
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and channels to existing and potential clients.
• Produce accurate and timely reports that meet the needs of the hotel and the management.
• Contribute to relevant management meetings to develop and implement sales and marketing initiatives.
• Conduct "Bring Back Old Business" and repeat calls to increase demand and overall revenue.
• Review sales activities of the team, ensuring that they are achieving the minimum number of activities per week
• Ensure that sales calls plan for the team are submitted on weekly basis
• Participate in industry events and represents the hotel at trade fairs and workshops, agreed by the Director of Sales and in coordination with the entire Business Development.
• Conduct quarterly Account Development review with the entire team along with Director of Sales and Commercial Director, ensuring that the team is performing at optimal level and maximizing revenue.
• Support Director of Sales in supervising and coaching Sales Coordinator through close suuportive relationship.
• Support Director of Sales/Commercial Director with tasks such as trainings and perfomance related assessments.

What are we looking for?

Assistant Director of Sales serving Hilton Worldwide is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

-   Positive attitude and good communication skills

-  Commitment to delivering a high level of customer service

-  Excellent grooming standards

-  Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

-   Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

-   Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

-  Excellent organizational and planning skills

-  Experience in a similar role with a proven track record 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

-      Knowledge of local market

-      Knowledge of hospitality

-      Passion for sales and for achieving targets and objectives

-      Degree-level qualification in a relevant field would be advantageous

Asiawide Hospitality Group Sdn. Bhd.

Job Description

About the role

We are seeking a Front Office Assistant to join our Hotel Division. This full-time role in Melaka will be an integral part of our guest services team, ensuring exceptional customer experiences for all our visitors.

What you'll be doing

• Greeting and welcoming guests upon arrival

• Efficiently managing the front desk operations, including check-in/check-out procedures

• Handling guest inquiries and requests in a friendly and professional manner

• Providing concierge services and recommendations for local attractions, dining options, and transportation

• Maintaining accurate guest records and completing all necessary documentation

• Assisting with the coordination of housekeeping and other hotel services

• Identifying and resolving any guest issues or concerns in a timely manner

• Promoting the hotel's facilities and services to drive customer satisfaction and loyalty

What we're looking for

• Minimum 1 year of experience in a similar front office or customer service role within the hospitality industry

• Excellent communication and interpersonal skills, with a friendly and professional demeanour

• Strong problem-solving abilities and a commitment to delivering exceptional customer service

• Proficient in English and the local language(s), with the ability to communicate effectively with guests from diverse backgrounds

• Demonstrated skills in multitasking, attention to detail, and time management

• A team player with a positive attitude and a willingness to learn and grow

• Basic computer skills, including proficiency in using hotel management software

What we offer

At Asiawide Hospitality Group Sdn. Bhd., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance and wellness programs

• Opportunities for career development and ongoing training

• A collaborative and inclusive company culture

• Work-life balance initiatives, such as flexible scheduling and wellness activities

About us

With a growing portfolio of hotels, resorts, and restaurants, we are dedicated to delivering exceptional service and creating unforgettable memories for our guests. Our commitment to innovation, sustainability, and community engagement sets us apart in the industry.

If you are passionate about hospitality and eager to join a dynamic, forward-thinking team, we encourage you to apply now.

Hilton Bali Resort

Job Description

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.

What will I be doing?

As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Meet, greet and direct Guests who enter the lobby area
• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
• Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
• Manage, record and resolve promptly Guest or customer complaints
• Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
• Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
• Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
• Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
• Maintain good communication and work relationships in all hotel areas
• Maintain staffing levels to meet business demands
• Attend all Reception meetings and Executive Lounge Meetings
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Assist with other departments, as necessary

Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous managerial experience in a customer service function
• An ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Flexibility to respond to a variety of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a customer service function or a similar role
• A passion for delivering an exceptional level of Guest service
• High level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Royal Plaza On Scotts

Job Description

Job Summary: 

As the Executive Housekeeper, you will lead and oversee all aspects of the housekeeping operations across guest rooms, public areas, laundry, back-of-house spaces and outsourced services. You will be responsible for ensuring the highest level of cleanliness, hygiene, and guest satisfaction, while managing the team and maintaining cost-efficient operations. This role combines service excellence, operational expertise, and strategic oversight, requiring a process-driven leader who can optimize performance, inspire teams, and maintain rigorous standards 

 
Key Responsibilities: 

Operational Leadership: Lead and oversee the daily operations of the Housekeeping department, including rooms, public areas, laundry, and back-of-house cleaning. Manage peak periods and collaborate with the relevant departments to optimize room availability and turnaround times, special requests and maintenance. Be fully accountable of the Housekeeping department, especially in crisis situations or during major hotel events. 
 
Quality Assurance: Conduct regular inspections of guest rooms, public areas, back-of-house spaces and laundry operations. Plan and oversee regular deep cleaning and preventive maintenance. Develop and implement strategic housekeeping policies and procedures that model high standards of cleanliness, presentation, and professionalism.
 
Process Improvement: Identify, implement, and monitor initiatives that streamline housekeeping processes, enhance productivity, and improve guest satisfaction. Leverage guest feedback, operational data, and industry best practices to drive continuous improvement and exceed performance targets. 

Financial Oversight: Maximize financial performance through effective scheduling, multi-skilling of staff, inventory control, and procurement efficiency. Develop and be fully accountable of the departmental budget, forecasts, and cost-control strategies, ensuring financial targets are met without compromising service quality or operational standards. Manage vendor contracts and relationships to ensure cost-effective service delivery, adherence to quality standards, and compliance with contractual obligations. 

Team Development: Recruit, develop and motivate a high-performing Housekeeping team. Foster a culture of accountability, attention to detail, and pride in service. Oversee department manpower planning, recruitment, performance evaluations, training needs and maintain harmonious employee relations. 

Elevating Guest Experience: Oversee the resolution of guest feedback related to cleanliness and comfort, ensuring timely and appropriate service recovery. Analyse guest feedback and operational metrics to drive continuous improvement initiatives. 

Health, Safety & Hygiene Compliance: Ensure full compliance with hotel health and safety policies, hygiene protocols, and local regulations. Maintain coordination with Engineering, Security, and Crisis Management teams to support a safe and hazard-free environment for guests and staff. Lead environmental sustainability initiatives within the department. 

Requirements: 

• Minimum 5 years of progressive leadership experience in Housekeeping within the upscale or luxury hospitality sector. 

• Proven ability to lead large teams in a dynamic, fast-paced environment. 

• Strong financial acumen with experience in budgeting and cost control. 

• Excellent organizational, interpersonal, and communication skills. 

• Familiarity with property management systems such as OPERA. 

• Strong attention to detail, with a passion for delivering exceptional guest service. 

• Willingness to work flexible hours including weekends, holidays, and shifts as required by operational needs.