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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Waiter |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
This challenging full time hands-on position is for you if you:
Position reports to the Restaurant & Banquet Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Housekeeping Manager - Hospitality Local Giant, Attractive Bonuses |
9-May-2025 |
| RECRUIT FAST PTE. LTD. | 54630 | - Downtown Core, Central Region | |
Job Summary:
The Housekeeping Manager is responsible for overseeing all aspects of cleanliness, sanitation, and aesthetic upkeep of our centre including meeting halls, exhibition spaces, public areas, restrooms, and back-of-house areas. The role ensures a consistent, high standard of cleanliness and guest satisfaction in alignment with health, safety and brand standards.
Key Responsibilities:
• Oversee day-to-day housekeeping operations for all functional areas.
• Lead and manage all housekeeping staff including external contractors.
• Plan staffing based on occupancy and event timelines.
• Implement and monitor quality control and cleanliness checks.
• Develop and implement cleaning schedules that align with the events calendar and operational needs.
• Ensure compliance with hygiene, sanitation and safety regulations.
• Manage inventory, procurement and budget control for housekeeping supplies and equipment.
• Oversee laundry operations, uniform distribution and linen management.
• Coordinate closely with Event Set-Up and other operations teams to support set-up/turnover between events.
• Monitor all contractor performance for services that are outsourced.
• Conduct regular audits and inspections to ensure cleanliness and upkeep.
• Develop and update SOPs for all housekeeping operations.
• Respond to client and guest feedback professionally and implement improvements when needed.
• Responsible for events planning and mapping for Management team.
Requirements:
• Bachelor’s degree
• Minimum 8–10 years of progressive housekeeping management experience, preferably in large venues like hotels, convention centres, or airports.
• Proven leadership and team management skills.
• Strong understanding of international health and hygiene standards.
• Strong in scheduling and inventory management.
• Excellent communication and organizational skills.
• Experience managing contractors and different teams, in multiple spaces.
• Solid understanding of venue operations and event cycles.
• Hands-on and solutions-oriented mindset.
• Fluency in English and Mandarin.
• Flexibility to work irregular hours including weekends and evenings during peak seasons.
Guest Relations Manager25075980 |
9-May-2025 | |
| Penang Marriott Hotel | 54555 | - George Town, Penang | |
JOB SUMMARY
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Guest Services and Front Desk Operations
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.
Supporting Projects and Policies Related to Guest Experience and Safety
• Supports implementation of the customer recognition/service program, communicating and ensuring the process.
• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Sends copy of MOD report to all departments on a daily basis.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.
Ensuring and Providing Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Manager - Front Office |
9-May-2025 | |
| Park Hotel International Ltd | 54603 | - Hong Kong SAR | |
Responsibilities:
• Assist to oversee the Front Office operation
• Lead and supervise FO team to perform and maintain good service to guests
• Handle guests’ enquiries or complaints
• To be the duty in-charge and responsible for the smooth and efficient running of FO
Requirements:
• Form 5 or above, with Hospitality Management is preferred
• Minimum 2 years' Front Office operations experience
• Mature, independent and excellent problem solving skills
• Service-oriented and good in communications and interpersonal skills
• Knowledge of Opera is preferable
• Good command of spoken and written English & Chinese
Benefits:
• 8 Rest days per month
• Discretionary Bonus
• Free Duty meal
• 12 Days Annual Leave, Full Paid Paternity Leave, Marriage Leave & Compassionate Leave
Medical Insurance (Outpatient & Hospitalization)
• F&B Staff Discount, Staff Rates on Overseas Accommodation
• On-the-job Training & Training Subsidy
Interested candidates, please send full resume with current & expected salary to Administration and Human Resources Manager via e-mail or by fax to 2721 8505 or contact Ms Ngai via Direct Line 2731 2180
For more information, please visit our website: www.parkhotelgroup.com
Personal data collected will be treated in strictly confidential and only for recruitment purpose.
SUPERVISOR |
9-May-2025 | |
| Al Bismi Eating House | 54585 | - Hougang, North-East Region | |
Supervisor Responsibilities:
• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.
Supervisor Requirements:
• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.
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F&B Assistant |
9-May-2025 |
| PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) | 54625 | - Jurong East, West Region | |
Job Details:
Location: Jurong East
Working Schedule:
6-day work week, including weekends and PH (schedule assigned by your manager)
Working hours would be staggered, from as early as 5.00am to latest 9pm.
Key Responsibilities:
To oversee Dishing and Assembly Operations
Ensure that dishing activities are carried out in accordance to the standard operating procedures
Ensure that all special requests are properly arranged and catered to meet patients’ needs
Adhere to food hygiene and MUIS standard
Requirements:
Minimum N Level
Possess certification in Basic Food Hygiene
Good knowledge in Electronic Meal Ordering System
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an dataprotection@persolkelly.com) to let us know. Please feel free to contact us if you have any queries
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)
Kitchen Assistant |
9-May-2025 | |
| KuKu Chicken PTE. LTD. | 54637 | - Kampong Glam, Central Region | |
About the role
Join us at KuKu Chicken PTE. LTD. as a Kitchen Assistant working in a vibrant Kampong Glam Central Region restaurant. This full-time position will see you play a vital role in supporting our kitchen operations and ensuring the highest standards of food preparation and service for our customers.
What you'll be doing
Assisting with the preparation, cooking, and presentation of a variety of delicious meals
Maintaining cleanliness and organisation in the kitchen
Following food safety and hygiene protocols at all times
Providing excellent customer service and contributing to a positive team environment
Undertaking other general kitchen duties as required
What we're looking for
Previous working experience in a fast-paced kitchen environment
Strong attention to detail and commitment to food safety and hygiene
Ability to work efficiently both independently and as part of a team
Excellent communication and customer service skills
Enthusiasm, reliability, and a positive attitude
What we offer
Competitive salary and opportunities for career progression
Ongoing training and development to support your growth
A fun, fast-paced work environment with a supportive team
About us
KuKu Chicken PTE. LTD. is a newly local start up restaurant dedicated to bring delicious korean style fried chicken dishes. We are committed to providing our customers with exceptional dining experiences. Join our team and our journey to success!
Apply now to become our next Kitchen Assistant and take the first step towards an exciting new career with KuKu Chicken PTE. LTD.
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Senior/ Guest Service Assistant (Village Cluster) |
9-May-2025 |
| Far East Organization | 54619 | - Katong, Central Region | |
Company description:
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.
Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).
Food & Beverage (F&B) Supervisor |
9-May-2025 | |
| The Platform Collective Pte. Ltd | 54624 | - Katong, Central Region | |
Company Profile:
The doors are opening — and the runway’s long.
Come be part of a QSR team that’s just getting started, with plenty of space to grow alongside us.
At The Platform Collective, we’re known for building food concepts that connect — from the beloved Champion Bolo Bun to our past project Dickson Nasi Lemak. Now, for the first time, we’re expanding into the Quick Service Restaurant (QSR) space — and we’re looking for team members to help shape this next chapter.
As part of our opening team, you’ll be there from day one: laying foundations, refining operations, and creating memorable everyday moments for our guests. If you're dependable, proactive, and excited to grow with an ambitious team — we’d love to meet you.
Every great food story starts with a team committed to doing things well.
Come build it with us.
Job Description for:
· Food & Beverage (F&B) Supervisor
Key Responsibilities:
1. Daily Operations & Store Maintenance
Support the Store Manager in executing opening and closing procedures.
Ensure daily tasks are completed efficiently, including cleanliness checks, stock replenishment, and store organization.
Monitor food safety, hygiene, and sanitation practices on the floor and in food prep areas.
Assist in managing inventory and report supply needs to management.
2. Customer Service
Act as a point of contact for customer issues or complaints during shifts.
Support and train team members in delivering outstanding service.
Monitor customer satisfaction and escalate concerns to the Store Manager as needed.
3. Team Supervision
Supervise frontline team members during shifts, ensuring proper task delegation and productivity.
Assist with onboarding and training of new employees.
Motivate staff and ensure adherence to company policies and service standards.
Provide on-the-spot coaching and feedback.
4. Financial & Sales Support
Assist in achieving daily sales targets and promoting up-selling techniques among staff.
Monitor transaction processes and support POS troubleshooting.
Ensure cash handling and register balancing procedures are followed correctly.
5. Quality Assurance
Conduct regular checks to ensure food and beverage items meet company standards.
Ensure visual merchandising and display areas are consistently presented according to guidelines.
Participate in internal audits and report issues to the Store Manager.
6. Promotions & Store Initiatives
Support the implementation of promotions and seasonal offerings on the floor.
Encourage team participation in achieving promotional goals.
Assist in managing social media content and gathering customer feedback for marketing purposes.
Requirements:
Minimum of 2-3 years in a supervisory or team lead role within the F&B or retail industry.
Strong leadership and communication skills.
Customer-focused with excellent interpersonal skills.
Ability to multitask
Basic understanding of inventory and cash management.
Familiarity with food safety and hygiene standards.
Must be willing to work a flexible schedule including weekends, holidays, and evening shifts.
We regret to inform you that only shortlisted candidates will be contacted.
Kitchen Assistant |
9-May-2025 | |
| The Platform Collective Pte. Ltd | 54636 | - Katong, Central Region | |
· Kitchen Assistant (F&B)
1. Ingredient Preparation:
Prepare ingredients accurately and promptly, ensuring all items are prepped to the required standards before and during service.
Support Kitchen Operations:
Assist chefs during meal prep and cooking, providing support throughout the kitchen workflow to maintain timely service delivery.
Inventory & Stock Monitoring:
Help manage inventory levels by checking ingredient stocks, restocking supplies, and reporting shortages or equipment issues promptly.
Cleanliness & Hygiene:
Maintain a clean, organized, and hygienic work environment at all times in accordance with food safety and hygiene regulations.
Team Collaboration:
Contribute to a positive working atmosphere by supporting team members, sharing responsibilities, and promoting open communication.
FOH Coordination:
Work closely with Front of House staff to ensure efficient kitchen-to-service operations and guest satisfaction.
Requirements:
Minimum of 1-2 years of experience in a kitchen assistant or similar role.
Strong organizational and time management skills.
High attention to detail and ability to follow instructions precisely.
Flexibility to work shifts, weekends, and public holidays.
We regret to inform you that only shortlisted candidates will be contacted.
Spa Therapist |
9-May-2025 | |
| The Yamu Co. Ltd. | 54538 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Our Phuket resort, with some of COMO's most striking pool villas, sits on the tip of Cape Yamu, giving magnificent views of Phang Nga Bay. The playful interiors are by Paola Navone — a tour-de-force in modern, location-sensitive design on an island imbued with a rich Thai culture.
รายละเอียด
.
แผนก:
Spa
จำนวน:
1 อัตรา
ระดับการศึกษา:
ไม่ระบุ
เวลาทำงาน:
งานประจำ
เงินเดือน:
ตามตกลง
ผู้ติดต่อ:
People & Culture Department
อีเมล์:
careers.pointyamu@comohotels.com
เบอร์ติดต่อ:
076360100
ลงประกาศเมื่อ:
08 พ.ค. 68
Executive Chef |
9-May-2025 | |
| Bay Villa Koh-Phangan | 54539 | - Ko Samui, Surat Thani | |
โรงแรม, ที่พัก
Bay Villas Koh Phangan is the destination in the Gulf of Thailand for amazing vistas from superb luxury villas. From Sunrise to Sunset, our villas will never cease to mesmerize, from warm light colors from the sunlight entering your villa to endless shades of blue from your private infinity pool over the Bay of Haad Salad.
Front Office
Accounting
All Department
รายละเอียด
1. A graduate from a well-known culinary institution is highly desirable
2. Minimum of 10 years of experience in kitchens covering all aspects of cooking. Exposure to exotic cuisines will be a strong asset
3. Solid managerial experience and knowledge in kitchen operation. This includes the knowledge required for management of people, complex problems, food and beverage management and food sanitation.
4. English communication skills
5. Computer literacy
6. Possess professional disposition with excellent communication and interpersonal skills
แผนก:
Kitchen
จำนวน:
1 อัตรา
ระดับการศึกษา:
อนุปริญญา/ปวส. ขึ้นไป
เวลาทำงาน:
งานประจำ
เงินเดือน:
30,000-50,000 บาท
ผู้ติดต่อ:
HR Department
อีเมล์:
hrm@bayvillasphangan.com
เบอร์ติดต่อ:
0632089219
ลงประกาศเมื่อ:
08 พ.ค. 68
Supervisor-InRoom Dining25076935 |
9-May-2025 | |
| Marriott International | 54541 | - Ko Samui, Surat Thani | |
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Beverage & Food Manager25076704 |
9-May-2025 | |
| Marriott International | 54542 | - Ko Samui, Surat Thani | |
JOB SUMMARY
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Food and Beverage Operations
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.
Ensuring Exceptional Customer Service
• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.
Additional Responsibilities as Assigned
• Complies with all corporate accounting procedures.
• Assists GM as needed with annual Quality audit.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Spa Therapist |
9-May-2025 | |
| Inner Peace by Fokusjaya Cerah Sdn Bhd | 54559 | - Kota Kinabalu, Sabah | |
Inner Peace by Fokusjaya Cerah Sdn Bhd is hiring a Full time Spa Therapist role in Kota Kinabalu, Sabah. Apply now to be part of our team.
Important Note: These positions are based in Kuala Lumpur. Applicants must be willing to travel or relocate to Kuala Lumpur.
The Spa Therapist is responsible for providing a relaxing and professional experience for guests by performing the following duties:
Greeting and Welcoming Guests: Ensure guests feel welcomed and comfortable upon arrival, setting the tone for a positive spa experience.
Informing Guests: Educate guests on available spa packages, promotions, and treatment rates, tailoring the information to their preferences.
Customising Treatments: Assess each guest's needs and provide personalised treatments and therapies to ensure a satisfying and rejuvenating experience.
Recommending Services: Suggest additional spa services and treatments that would enhance the guest's experience and well-being.
Upselling Products: Actively promote and upsell high-quality spa products that complement the services provided, increasing sales and enhancing the guest experience.
Guest Experience Expert25075410 |
9-May-2025 | |
| Aloft Langkawi Pantai Tengah | 54558 | - Kuah, Kedah | |
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Manager Residential Services25075387 |
9-May-2025 | |
| Integrated Nautical Resort Sdn Bhd | 54605 | - Kuala Lumpur | |
JOB SUMMARY
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supports all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence.
• Coaches, counsels and encourages employees.
• Handles employee questions and concerns.
• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
• Guides daily Front Desk shift operations.
• Communicates performance expectations to employees in accordance with job descriptions for each position.
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• Strives to improve service performance.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and property occupancy.
• Understands the impact of Front Desk operations on the overall property financial goals and objectives.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Projects and Policies
• Implementing the customer recognition/service program, communicating and ensuring the process.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Ensures employees have the proper supplies and uniforms.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Supporting Handling of Human Resource Activities
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Provides feedback to individuals based on observation of service behaviors.
• Participates in an ongoing employee recognition program.
• Conducts training when appropriate.
• Participates in the employee performance appraisal process.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
• Complies with loss prevention policies and procedures.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Office Executive |
9-May-2025 | |
| Rocana Hotel | 54604 | - Kuantan, Pahang | |
The Front Office Executive (FOE) is responsible for planning, organizing, coordinating, staffing, directing, controlling and evaluating all operations of the department.
The FOE must develop long term plans while resolving daily operational issues across the entire spectrum of the department. A thorough understanding of the various components of the department organization and functions and management system is critical to the ability to lead and guide effectively.
This also applies in providing the managerial guidance and supervision for the Housekeeping Section represented by the Housekeeping Supervisor.
1. To ensure that the respective cash floats of the Front Office Assistance are always properly maintained and procedures in opening / closing the float are adhered to. To be alert to ensure that be responsible for the safekeeping of the personal cash float, including changing to smaller denominations and the depository at the end of a respective shift.
2. To be able to up sell room accommodation during high occupancy to maximize revenue.
3. To provide courteous and efficient service to all in-house and city guests. To ensure all complaints and requests are immediately solved and followed through with relevant supporting departments.
4. To greet all guests in a service oriented manner.
5. To be familiar with the Hotel Management System and coordinate with the MIS Manager with periodical system maintenance.
6. To be responsible for the assignment and blocking of rooms for arriving guests, especially VIPs and groups. Ensuring all allocated rooms is assigned according to requirements and to ensure no double allocating.
7. To be able to check-in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
8. To ensure that any unusual happenings and incidences and all important matters still pending for follow through actions are duly recorded in the FOA Log Book.
9. To ensure that the preparation of all the necessary material for check-in of any groups is done promptly.
10. To ensure that all cashiering transactions are balanced. Any discrepancies must be reported to the Hotel Manager for correction.
11. To update and maintain efficiently the current room status and to inform the Superiors, should their attention be needed.
12. To facilitate smooth check-in / out procedures.
13. To implement effective key control procedures.
14. To be able to propose and initiate better procedures of performing operation tasks.
15. To be responsible for the sufficient stock of all supplies, such as printing material, forms and stationeries. To initiate replenishment as and when deem necessary.
16. Constantly check on all forms of correspondences, such as messages / mails / parcels are promptly delivered.
17. To coordinate with Housekeeping Department to solve room discrepancies.
18. Able to handle guest complaints and report to Superior the nature of complaints and action taken.
19. Ensure hotel guests are registered in accordance with Front Office policies and procedures.
20. To submit the attendance report and overtime requests by 20th of each month to the Human Resource Department.
21. To assist the Hotel Manager in formulating / setting up / updating / the Front Office Department standards and Policies and Procedures.
22. To undertake any other related duties that may be assigned from time to time.
23. To perform other duties assigned by the Management from time to time.
Front Office Executive |
9-May-2025 | |
| Four Seasons Hotel Kuala Lumpur | 54560 | - Langkawi, Kedah | |
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it's Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.About the role
As a Front Office Executive at Four Seasons, you are the face of the hotel and play a key role in delivering exceptional, personalized service to our guests. You are responsible for ensuring smooth check-in and check-out processes, handling guest requests with genuine care, and maintaining the high standards of service that define the Four Seasons experience.
What you will do
What you bring
What we offer:
Schedule & Hours:
The location for this position is: Langkawi, Kedah, Malaysia
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Learn more about Four Seasons Langkawi on Social Media:
Instagram: @FSLangkawi
Twitter: @FSLangkawi
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Facebook: https://www.facebook.com/FourSeasonsResortLangkawi/
For more details please visit our website : http://www.fourseasons.com/langkawi
Chef de Partie - Japanese Restaurant |
9-May-2025 | |
| Crimson Resort and Spa, Mactan | 54578 | - Lapu-Lapu City, Cebu | |
FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN
JOB SUMMARY:
In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Sous Chef, this position is responsible for coordinating, supervising, and participating in the preparation of Japanese hot and/or cold food within the assigned Kitchen, ensuring that the quality of work conforms with the standards set by the Executive Chef.
JOB DESCRIPTION:
Master Coffee Trainer - Las Piñas |
9-May-2025 | |
| Dempsey Executive Search | 54573 | - Las Pinas City, Metro Manila | |
Master Coffee Trainer – Las Piñas, Metro Manila
Salary: Php 25,000 – 30,000 per month (negotiable)
Job Category: Training / Food & Beverage
Job Level: Mid-Level
Qualifications:
Proven experience in coffee training or barista instruction
Strong knowledge of coffee brewing, roasting, and sensory analysis
Experience in curriculum development is a plus
SCA or CQI certifications preferred
Excellent communication and presentation skills
Master Coffee Trainer |
9-May-2025 | |
| Dempsey Resource Management Inc. | 54576 | - Las Pinas City, Metro Manila | |
Qualifications:
• Proven experience in coffee training, barista instruction, or coffee education
• In-depth knowledge of coffee brewing methods, roasting processes, and sensory analysis
• Ability to engage through hands-on learning experiences
• Experience in curriculum development or instructional design is a plus
• Certifications from reputable coffee organizations (e.g., SCA, CQI) are preferred
Recreation Experience Expert25075513 |
9-May-2025 | |
| Marriott Hotel Manila | 54566 | - Mabalacat City, Pampanga | |
POSITION SUMMARY
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Office Supervisor25075852 |
9-May-2025 | |
| Marriott Hotel Manila | 54608 | - Mabalacat City, Pampanga | |
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assistant Front Office Manager25075853 |
9-May-2025 | |
| Marriott Hotel Manila | 54609 | - Mabalacat City, Pampanga | |
JOB SUMMARY
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Maintaining Guest Services and Front Desk Goals
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
Supporting Management of Front Desk Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and building mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Responds to and handles guest problems and complaints.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• Ensures employees understand customer service expectations and parameters.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
• Supervises same day selling procedures to maximize room revenue and control property occupancy.
• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Supporting Human Resource Activities
• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk as necessary.
• Runs Front Desk shifts whenever necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Management Trainee |
9-May-2025 | |
| Expressions Stationery Shop, Inc. | 54613 | - Makati City, Metro Manila | |
Job Summary:
Golden Bamboo Restaurant is seeking a motivated and dedicated Management Trainee to join our team. This role is designed for individuals who are eager to learn and develop their skills across various areas of restaurant management, with the goal of advancing into a leadership role. The Management Trainee will work closely with experienced managers to gain hands-on experience in operations, customer service, inventory management, and team supervision.
Responsibilities:
Assist in day-to-day restaurant operations to ensure smooth service and customer satisfaction.
Participate in inventory management, including ordering, tracking, and stock assessments.
Support staff scheduling, training, and performance evaluation processes.
Monitor and address customer feedback to improve service standards.
Learn financial management aspects, including budgeting, cost control, and sales analysis.
Collaborate with department heads to understand and contribute to restaurant goals.
Engage in team meetings and training sessions to enhance leadership and operational skills.
Assist in the development and implementation of sales and marketing strategies.
Skills:
Strong leadership potential and willingness to take initiative.
Excellent communication and interpersonal skills.
Analytical mindset with problem-solving abilities.
Ability to adapt and multitask in a fast-paced environment.
Proficiency in MS Office Suite; experience with restaurant management software is a plus.
Requirements:
Education: Bachelor’s Degree in Hospitality, Business, or related field preferred.
Experience: With 6 months to 1 year prior experience in the hospitality or food service industry is beneficial.
Availability: Flexibility to work weekends, and holidays as needed.
Benefits:
Company events
Discounted lunch
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
On-site parking
Opportunities for promotion
Paid training
Promotion to permanent employee
Management Trainee - Glorietta |
9-May-2025 | |
| Frankie's New York Buffalo Wings | 54615 | - Makati City, Metro Manila | |
Perks:
✅Competitive Salary and Benefits Package
✅ Service Charge and Non-guaranteed Daily Sales Incentives
✅Career Advancement Program
✅Employee Recognition and Awards
✅Performance Based Product Incentive(non - guaranteed)
✅Discount on Frankie's Products
✅Group Personal Accident Insurance and HMO Card
Duties and Responsibilities:
Will be in charge of store operations
Ensure all store team members are presentable and ready for day to day operations
Ensure proper maintenance of all store equipment
Proper delegation of work responsibilities
Completion of day to day and monthly reports
Ordering and monitoring of stocks
To give AWESOME guest service and leading by example
Push branch sales and minimize losses
Qualifications:
· Candidate must possess at least a Bachelor's/ College Degree in food and beverage Services Management or equivalent
· Fun, Quirky, Witty
· With at least 1 year of Management Trainee/Manager experience in a restaurant setting.
· Willing to be assigned at Glorietta
Demi Chef - Man Ho25077613 |
9-May-2025 | |
| Manila Marriott Hotel at Newport World Resorts | 54568 | - Manila City, Metro Manila | |
Job Overview
Maintain day to day kitchen operation and staff. Sales volume, culinary category, number of meals served and complexity of the operation determine level of responsibility and scope of position. Supervise designated food preparation areas including Banquets, Room Service, Restaurants, Bar/Lounge and associate cafeteria to ensure a consistent, high quality food product. Works with the F&B management team and associates to continually improve guest and associate satisfaction while maintaining the operating budget.
DUTIES & RESPONSIBILITIES
STANDARDS AND PROCEDURES
TRAINING AND ASSOCIATE RELATIONS
COST CONTROL & SAFETY
MEETINGS
OTHERS
CANDIDATE PROFILE
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Duty Manager |
9-May-2025 |
| The Pan Pacific Hotel Singapore | 54617 | - Marina Centre, Central Region | |
The Duty Manager is a representation of the Hotel’s Management and ensures the smooth day-today operations of the Hotel to create memorable hotel experiences for our guests. The Duty Manager solicits feedback from Guests and addresses product and service issues, which encompasses all operational aspects of the hotel and looks after the well-being of our guests. They have 360 environmental awareness, the ability to plan and execute tasks, excellent communication skills, are proactive and resourceful, and are able to work with minimal supervision.
Key Responsibilities:
Requirements:
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Hotel F&B Service Executive |
9-May-2025 |
| Inter Island Manpower Pte Ltd | 54622 | - Marina Centre, Central Region | |
Job Responsibilities:
Attend daily briefing and ensure all job assignment duly carried out
Greet and bid farewell to guests in a professional and warm manner
Carry out suggestive selling
Assist Restaurant Manager to ensure a smooth operation
Ensure that all tables, chairs and operating equipment are clean and ready for service
Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion
Assist cashier in preparing and presenting bill
Read the outlet logbook daily to be informed of all information
Maintain a high standard of personal grooming and portray a professional image at all times
Any adhoc duties assigned by the Restaurant Manager
Job Requirements:
Service-oriented team player with excellent interpersonal and communication skills
Able to multi-task and work under pressure in a fast pace environment
Communicates with fluency in English
Registration number: R1216462
Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)
Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified
Chef de Partie - Indian Cuisine25076732 |
9-May-2025 | |
| Westin Hotels & Resorts | 54591 | - Marina South, Central Region | |
POSITION SUMMARY
Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Assistant Restaurant Manager25076745 |
9-May-2025 | |
| Westin Hotels & Resorts | 54592 | - Marina South, Central Region | |
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
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Duty Manager/Assistant Manager - Front Office |
9-May-2025 |
| Hyatt Centric Victoria Harbour Hong Kong | 54602 | - North Point, Eastern District | |
Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!
Responsibilities
Qualifications
We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .
Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.
Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.
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Cage Manager |
9-May-2025 |
| Betrnk Inc. | 54612 | - Pasay City, Metro Manila | |
The Cage Manager oversees the daily operations of the casino cage and vault, ensuring compliance with internal controls, government regulations, and company policies. This role involves supervising cage cashiers, managing large cash transactions, and safeguarding casino assets.
Supervise all cage and vault activities including transactions, balancing, and reconciliation.
Ensure timely and accurate processing of customer and employee transactions (e.g., chip purchases, redemptions, cash advances).
Manage the disbursement and collection of funds to and from gaming tables.
Oversee issuance and verification of player markers (credit).
Lead and schedule cage cashier shifts.
Train staff in proper cage procedures and cash handling protocols.
Monitor performance, conduct evaluations, and initiate disciplinary actions when needed.
Maintain accountability for all monetary instruments including chips, currency, and tokens.
Ensure compliance with PAGCOR (Philippine Amusement and Gaming Corporation) regulations and anti-money laundering (AML) policies.
Prepare daily, weekly, and monthly financial reports for internal and external audits.
Address and resolve customer disputes or irregularities in transactions professionally.
Coordinate with the surveillance and security teams for any suspicious activity or discrepancy.
Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
At least 3-5 years of experience in a similar role within a casino or financial environment.
Prior experience managing large sums of money and working in a highly regulated industry.
Strong leadership and team management skills.
Excellent knowledge of cage and cash handling operations.
High attention to detail and integrity.
Familiarity with local laws, including AML/CFT regulations and PAGCOR compliance.
Fast-paced and high-security environment.
May involve night shifts, weekends, and holiday work due to casino operations schedule.
Guest Service Manager - F&B25077007 |
9-May-2025 | |
| Sheraton Imperial Kuala Lumpur Hotel | 54553 | - Petaling, Selangor | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Leading Guest Services Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Maintaining Guest Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mixologist |
9-May-2025 | |
| Hilton | 54554 | - Petaling, Selangor | |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Bartender is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.
What will I be doing?
As the Mixlogist, you will be responsible for performing the following tasks to the highest standards:
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction.
• Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge.
• Confidently knowing the beverage menu contents and able to explain them in detail to guests.
• Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Greet guests in a courteous and friendly manner, promote and document orders for drinks.
• Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control.
• Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws.
• Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
• Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash.
• Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank.
• Complete checklists on product knowledge.
• Know menu items of all other outlets to recommend guests to other outlets.
• Confidently know opening hours of all restaurants and hotel outlets.
• Recommend other restaurants and city attractions to hotel guests.
• Follow-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager.
• Ensure that all service procedures are carried out to the standards required.
• Make sure that all areas are cleaned and maintained in accordance with operating procedures.
• Take personal responsibility for the service experience of all guests in your designated area.
• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
• Give guest service the highest priority.
• Display professional behaviour at all times.
• Avoid offensive or impolite language.
• Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Mixologist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Senior High School education or specialty in Hospitality.
• 1-2 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills to meet business needs.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Must have basic knowledge of food and beverage preparation and service of various alcohol.
• Able to remember, recite and promote the variety of menu items.
• Open minded and outgoing personality.
• Willing to work for long hours.
• Positive attitude.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Executive Sous Chef -Thai Speaking25077659 |
9-May-2025 | |
| Marriott International | 54543 | - Phuket | |
JOB SUMMARY
Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Assisting in Leading Kitchen Operations for Property
• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Demonstrate new cooking techniques and equipment to staff.
Setting and Maintaining Goals for Culinary Function and Activities
• Develops and implements guidelines and control procedures for purchasing and receiving areas.
• Establishes goals including performance goals, budget goals, team goals, etc.
• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Manages department controllable expenses including food cost, supplies, uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.
Ensuring Culinary Standards and Responsibilities are Met
• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented, and create decorative food displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation certifications.
• Maintains purchasing, receiving and food storage standards.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Ensures employees are treated fairly and equitably.
• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
• Administers the performance appraisal process for direct report managers.
• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
• Observes service behaviors of employees and provides feedback to individuals and or managers.
• Manages employee progressive discipline procedures for areas of responsibility.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Additional Responsibilities
• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Experience Expert25077680 |
9-May-2025 | |
| Moxy Putrajaya | 54557 | - Putrajaya | |
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Bartender |
9-May-2025 | |
| YC Yummy Ventures Corporation | 54570 | - Quezon City, Metro Manila | |
Are you passionate about crafting drinks and creating memorable experiences? Looking for a fun and fast-paced environment to sharpen your mixology skills?
The Sanctuary Café and Bar is a vibrant and growing space under YC Yummy Ventures Corporation, and we’re looking for Bartenders to join our expanding team!
🌟 Why Join Us?
✨ Work in a lively and welcoming atmosphere that values creativity and energy.
✨ Gain hands-on experience in bartending and mixology.
✨ Be part of a supportive, passionate, and growth-driven team.
✨ Contribute to a unique café-bar concept that blends coffee culture and nightlife.
Your Role:
Assist the bartender in preparing and serving a wide range of beverages.
Keep the bar area clean, well organized, and fully stocked.
Provide friendly, attentive customer service and offer drink recommendations.
Mix and prepare cocktails and beverages following standard recipes.
Adhere to safety and sanitation standards at all times.
Take on additional tasks as needed - we’re all about teamwork!
What We're Looking For:
Knowledge of mixology -- training or certification required.
Previous bartending or bar support experience is a strong advantage.
A positive attitude, willingness to learn, and eagerness to grow in the craft.
Available to work holidays, weekends, and late night shifts.
Must be able to work onsite in Maginhawa, Diliman, Quezon City.
This is your chance to grow with one of the most exciting café-bar concepts in the city.
Whether you're starting out in mixology or looking to build on your bartending foundation, we offer the perfect space to thrive.
📩 Apply now and let’s shake things up -- together!
Hotel Manager |
9-May-2025 | |
| Pacific Boutique Residences Corporation | 54610 | - Sampaloc, Manila City, Metro Manila | |
Pacific Boutique Residences Corporation is hiring a Full time Hotel Manager role in Sampaloc, NCR. Apply now to be part of our team.
Responsible for the overall operation and profitability of the property including hotel rooms, common area, its outlet and commercial units. In- charge of goals and improvement of the hotel. Enable to keep the hotel quality standards and maintaining high visibility to assist the guests and ensure a pleasurable and satisfactory experience.
Job Qualifications:
Guest Service Assistant |
9-May-2025 | |
| MYKEY GLOBAL SDN. BHD. | 54606 | - Selangor | |
About us
MyKey Global is a fast-growing property management company and hospitality operator based in WP. Kuala Lumpur. We provide warm, comfortable, and luxurious accommodation experiences for our property occupants while helping property investors achieve higher rental yields. Our innovative approach bridges the gap between property owners and hospitality guests through technology and a vast network of real estate partners worldwide. We prioritize Comfort and Elegance, Luxurious Quality, Superior Location, Innovative Technologies, and Cultural Creativity to create a sustainable accommodation investment model.
This position requires candidate to be based at Empire City @ Damansara Perdana, Selangor.
Qualifications & experience
Phone Etiquette, Communication, and Customer Service skills.
Attention to detail and problem-solving abilities
Experience in handling guest complaints.
Front Desk Duties proficiency (arrival list, departure list, night audit etc).
Strong organizational and multitasking abilities.
Excellent interpersonal skills.
Proficiency in Microsoft Office and office equipment
Knowledge of property management or hospitality industry is a plus.
Fluency in multiple languages is an advantage.
Tasks & responsibilities
Performing hotel guest check-in and check-out.
Payment and cashiering.
Communication skills with guests.
Preparing arrival list and departure list.
Preparing room keys for arrival and assignment of room numbers.
Preparing end of day reporting including cashier's drop to be submitted to office.
Sorting out any issues that may arise with bookings or reservations.
Answering any questions guests might have about the reservation, arrival, payment process.
Providing support to customers who may have enquiries or requests during stay
Welfare & Benefits
Annual Leaves
All Public Holidays
EPF & SOCSO
Medical coverage
Team-Building activities
W Singapore Sentosa Cove - University Intern- Welcome Desk (Front |
9-May-2025 | |
| W SINGAPORE SENTOSA COVE | 54579 | - Sentosa, Central Region | |
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Guest Services Manager25076137 |
9-May-2025 | |
| W SINGAPORE SENTOSA COVE | 54580 | - Singapore | |
JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Leading Guest Services Teams
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Maintaining Guest Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Strives to improve service performance.
• Provides immediate assistance to guests as requested.
• Ensures employees understand customer service expectations and parameters.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Implementing Projects and Policies
• Implements the customer recognition/service program, communicating and ensuring the process.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
• Manages payroll administration.
Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Participates in employee progressive discipline procedures.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Supervises on-going training initiatives and conducts training when appropriate.
• Participates in the employee performance appraisal process, providing feedback as needed.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Maintains high visibility in public areas during peak times.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Performs Front Desk duties in high demand times.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Front Office Executive |
9-May-2025 | |
| WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 54583 | - Singapore | |
Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!
Responsibilities:
Requirements:
Duty Manager |
9-May-2025 | |
| WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 54584 | - Singapore | |
As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.
Job Descriptions
Job Requirements
SUPERVISOR |
9-May-2025 | |
| JIANG JI PTE. LTD. | 54587 | - Singapore | |
Key Responsibilities:
Requirements:
Waithelp / Captain |
9-May-2025 | |
| SUTL Marina Development Pte Ltd | 54588 | - Singapore | |
Responsibilities:
Requirements:
Guest Relations Executive |
9-May-2025 | |
| SUTL Marina Development Pte Ltd | 54589 | - Singapore | |
Responsibilities:
Requirements:
Restaurant Front Desk |
9-May-2025 | |
| Greenwood Fish Market | 54590 | - Singapore | |
What we can offer
F&B Executive |
9-May-2025 | |
| SEONGGONG PRESTIGE PTE. LTD. | 54593 | - Singapore | |
1. Services (Front of House):
· Responsible for setting-up and handling work station(s) assigned.
· Be attentive to guests’ request efficiently and effectively.
· Serve food & beverages in accordance to Restaurant and regulatory standards.
· Ensure cleanliness and work order in compliance with standards at all times.
· Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
· Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
· Attend to guests’ queries, feedback and complaint timely & professionally.
2. Kitchen (Back of House):
• Responsible for preparing, cooking and presenting quality cooked safe products to our guests.
• Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.
• Ensure all kitchen equipment are well maintained at all time.
• Ensure all stocks and ingredients are restocks/sufficient.
• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques.
3. People Management:
· Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
· Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.
· Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
· Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
· Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
· Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
· Maintain records for safety and appropriately documents contributions and performance in personal file.
4. Sales Building Management:
· Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
· Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.
5. Workplace Safety & Security:
· Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
· Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
· Ensure all workplace safety policies procedures are maintained and adhered to at all times.
· Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
· Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
· Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.
6. Others:
· Perform any other additional responsibilities as assigned by Restaurant Manager.
Requirements:
i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.
ii. Can speak English fluently and has ability to read and write English sufficiently.
iii. Meticulous, mathematically incline and possess good people skills.
iv. Analytical, strong in problem identification, problem solving and decision making.
v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.
vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.
vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.
viii. Enjoys interacting with people and serving guests.
ix. Possess enthusiasm in learning and keen to get feedback for improvement.
x. Ability to engage in physical activities which requires long hours of standing during the working shift.
xi. Require to work on rotating shift basis which include weekends and public holidays.
Restaurant Manager |
9-May-2025 | |
| SEONGGONG PRESTIGE PTE. LTD. | 54594 | - Singapore | |
1. Daily Operations & Customer Handling:
● Responsible for the overall financial & business performance of the restaurant.
● Monitor the performance standards of raw & finished product quality, service speed and quality, cleanliness and sanitation.
● Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.
● Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.
● Responsible for compliance of work and service standards, food preparation, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the Organization and the relevant regulatory requirements.
● Oversee the implementation of in-restaurant procedures for new products and services.
● Use proper security and verification procedures when handing deposits and the contents of the safe.
● Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.
● Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.
● Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
2. Sales Building and Cost Management:
● Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
● Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.
● Monitor spending and expense items that are within the restaurant limit in ensuring budgets are met.
● Accurately projects and controls all P&L line items.
3. People Management:
● Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
● Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
● Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
● Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
● Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
● Maintain records for safety and appropriately documents contributions and performance in personal file.
4. Food Safety / Sanitation:
● Enforce and manages all food safety and sanitation requirement and practices as per company standard and statutory requirements.
● Maintain critical standards for raw and cooked food quality, beverages, service speed and quality, cleanliness and sanitation.
● Inspects food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
5. Workplace Safety & Security:
● Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
● Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
● Ensure all workplace safety policies procedures are maintained and adhered to at all times.
● Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
● Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
● Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements.
6. Others:
● Perform any other additional responsibilities as assigned by General Manager of Operation
Requirements:
i. Candidate must possess at least a Professional Certificate or Diploma in Food & Beverage, Hospitality, Hotel Management or equivalent.
ii. Can speak English fluently and has ability to read and write English sufficiently.
iii. Meticulous, mathematically incline and possess good people skills.
iv. Analytical, strong in problem identification, problem solving and decision making.
v. Possess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and employees within the restaurant.
vi. Self-discipline and self-motivated with dynamic personality to always strive for better results.
vii. Always maintain high standard of personal hygiene, neatly attired and professionally groomed.
viii. Enjoys interacting with people and serving guests.
ix. Possess enthusiasm in learning and keen to get feedback for improvement.
x. Ability to engage in physical activities which requires long hours of standing during the working shift.
xi. Require to work on rotating shift basis which include weekends and public holidays.
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