The best place to find hotel jobs in South East Asia!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

ISS FACILITY SERVICES PRIVATE LIMITED

Job Description

Job Responsibilities

• Clinic cleaning
• Collection of trash from bins to dispose at main disposal point
• Ensure cleanliness of the hopsital area such as lobby,carpark and other location
• Assist with other project work and outpatient duties.

Job Requirement

• High attention to detail and ability to follow procedures closely.
• Able to commit weekend/PH/Shift Hours

Hilton Bali Resort

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. He / she is responsible for the operation of all front desk operations, Transportation team, Concierge and telephone service centre. 

What will I be doing? 

As the Assistant Front Office Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Actively seeking verbal feedback from customers and team members at every opportunity. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Front Office Manager. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby, setting the example to team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess team members’ performance against standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow through with improvements identified. 

• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.  

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.) 

• Communicate effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. 

• Describe, assign and delegate duties and authority for the operation of the department at all times. 

• Understand the situation in other departments and its implication for your own department. 

• Planning ahead and ensuring adequate resources are available. 

• Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained. 

• Ensure the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest histories to assist with returning guests. 

• Establish good communication with the Housekeeping team. 

• Attend and participate in regular operational and hotel meetings. 

• Ensure that supplier liaison together with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Be responsible for the maximization of room revenue and profit through commercial rooms management, ensuring a consistently high standard of customer service within the department. 

• Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team. 

• Ensure that the daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Get members of the team to work cooperatively with others. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the Front Office Manager.  

• Assist the Marketing and Communications team with the preparation of the events brochure. 

• Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers and the Revenue Manager and the Marketing and Communications team. 

• Identify, communicate and act on potential sales leads. 

• Participate in the development of the annual budget, developing short and long term financial operating plans.  

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Analyze financial information that is provided via the payroll system and ONQ, to assist decision making.  

• Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs. 

• Review expenses on a monthly basis to implement actions for improvement, following company control procedures. 

• Control costs without compromising standards. 

• Communicate relevant financial information to the team. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans, monitor, control and minimize overtime for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed for the department to operate. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure the new recruits have all relevant information before commencing employment. 

• Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Carry out training programs for team members with the Training Manager and departmental trainers. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.  

• Review and evaluate all training activities. 

• Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines. 

• Introduce appropriate product knowledge courses for team members. 

• Communicate to the team their responsibilities within Health & Safety (H&S). 

• Provide relevant training to the new join team member.  

• Understand the relevant H&S legislations and their implication on the operation of the department. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel. 

What are we looking for? 

An Assistant Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Good communication, organization and coordination skills. 

• Good team spirit. 

• Strong sense of responsibility and self-motivation. 

• Patient, responsible and proactive in dealing with problems. 

• Able to maintain excellent relations with team members.                                                                             

• Able to work under great physical and mental pressures. 

• Familiar with computer systems. 

• Fluent in spoken and written English to meet busines needs.  

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Hilton Bali Resort

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Front Office Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. 

What will I be doing? 

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance. 

• Be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Actively seek verbal feedback from customers and team members at every opportunity. 

• Agree and implement actions to make improvements to customer service. 

• Positively dealing with and learn from customer complaints and comments with follow-up and feedback to the Director of Operations. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Maintain a presence in the lobby setting the example for team members for guest service. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before the guests ask. 

• Have detailed knowledge of Hilton departmental standards, explaining the standards to the team and training each team member individually with specific job skills checklists that relate to their responsibilities. 

• Assess team members’ performance against standards. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow through with improvements identified. 

• Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.  

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy and external events, promotions etc.). 

• Communicate effectively with Housekeeping, groups and tours about any in-house group holding catering events, ensuring direct liaison with group leaders upon arrival for special requests. 

• Describe, assign and delegate duties and authority for the operation of the department at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Coordinate with the Housekeeping department to ensure cleaning is followed-up, ensuring that follow-up procedures are maintained. 

• Ensure that the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest histories to assist with returning guests. 

• Establish good communication with the Housekeeping team. 

• Attend and participate in regular operational and hotel meetings. 

• Ensure that supplier liaison with the Purchasing team ensures maximum support with regards to sponsorship, marketing and pricing initiatives. 

• Responsible for the maximization of room revenue and profit through commercial room management, ensuring a consistently high standard of customer service within the department. 

• Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue Manager. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team. 

• Ensure that daily operation is managed by the Guest Service Managers and Supervisors who are totally accountable for the profitability and service standards achieved. 

• Sett and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Get members of the team to work co-operatively with others. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events, promotions in the restaurants and bars. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team members incentives as per discussion with the Director of Operations. 

• Assist the Marcom team with the preparation of event brochures. 

• Assist with the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers with the support of the Revenue Manager and marcom team. 

• Identify, communicate and act on potential sales leads. 

• Participate in the development of the annual budget, developing short and long term financial operating plans.  

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Analyze financial information that is provided via the payroll system and ONQ, to assist decision making.  

• Complete regular financial and operating reports as required or requested by the Director of Operations. 

• Forecast potential costs, review expenses on a monthly basis and implement actions for improvement, following the company’s control procedures. 

• Communicate relevant financial information to the team. 

• Analyze and explain any financial variance against plans. 

• Set-up and maintain leave plans for the department. 

• Monitor, control and minimize overtime for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure standards trainings and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Carry out training programs for team members with the Training Manager and departmental trainers. 

• Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency.  

• Review and evaluate all training activities. 

• Carry out annual appraisals with all team members in accordance with legal and hotel guidelines and identify individual training needs. 

• Provide relevant training to new team members.  

• Introduce appropriate product knowledge courses for team members. 

• Understand relevant Health & Safety (H&S) legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within H&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

What are we looking for? 

A Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviour, skills, and values that follow: 

• Good communication, organization and coordination skills. 

• Good team player. 

• Responsible and self-motivated. 

• Patient, responsible and proactive in dealing with problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressures. 

• Familiar with computer systems. 

• Fluent in spoken and written English to meet business needs.   

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

PLK Philippines Inc.

Job Description

Be one of our Poppin’ new recruits for Popeyes!

We are looking for an Assistant Restaurant Manager that can help us promote an enjoyable dining experience with excellent guest experience. As the right-hand person to the Restaurant Manager, you'll oversee every aspect of the restaurant's operations, from sales and cost management to employee retention and customer satisfaction.

This role is not just about managing, you’ll also be coaching and mentoring the team to bring the best out of them, keeping tabs on the quality of the food and service, and making sure everyone's working together.

If you're a Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management, or equivalent, along with 5 or more years of experience in a Manager role in a Quick Service Restaurants.

We're all about customer satisfaction, and you should be too! We execute the best Quality Service and Cleanliness Standards of the restaurant and ensure that every customer who visits our restaurant leaves with a smile. If you are the right person for this opportunity, then we want YOU!

PLK Philippines Inc.

Job Description

Be one of our Poppin’ new recruits for Popeyes!

We are looking for an Restaurant Manager that can help us promote an enjoyable dining experience with excellent guest experience. As the Restaurant Manager, you'll oversee every aspect of the restaurant's operations, from sales and cost management to employee retention and customer satisfaction.

This role is not just about managing, you’ll also be coaching and mentoring the team to bring the best out of them, keeping tabs on the quality of the food and service, and making sure everyone's working together.

If you're a Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management, or equivalent, along with 3-5 or more years of experience in a Restaurant Manager role in a Quick Service Restaurants.

We're all about customer satisfaction, and you should be too! We execute the best Quality Service and Cleanliness Standards of the restaurant and ensure that every customer who visits our restaurant leaves with a smile. If you are the right person for this opportunity, then we want YOU!

SAKE LABO PTE. LTD.

Job Description

GYUKATSU KYOTO KATSUGYU IS HIRING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff discount
• Staff incentive program
• On-the-job Training provided

SALARY RANGE: S$3,000 – S$3,500

ROLE & RESPONSIBILITIES

· Responsible for overseeing the daily restaurant activities and operations.

· Managing restaurant staff's work schedules.

· Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.

· Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.

· Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

· Support and assist team members in handling guest inquiries and requests.

· Responding efficiently and accurately to restaurant customer complaints.

· Delivering superior food and beverage service and maximizing customer satisfaction.

· Ensure compliance with sanitation and safety regulations.

· Standard service duties.

REQUIREMENTS

· At least 1 year of relevant experience in the F&B industry

· Min. secondary school education with 'O' level passes

· Able to start work immediately or within a short notice period would be preferred

· Possess Food safety and hygiene certificate

· Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

LA PURE PTE. LTD.

Job Description

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

ATLAS

Job Description

A renowned venue at the forefront of Singapore’s cocktail scene, ATLAS is searching for the next Floor Team superstar to join our talented group.

· Work in one of the World’s 50 Best Bars

· Great base salary, monthly service charge and other benefits

· Large team, opportunity for growth and promotion

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars (currently number 43) and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

We are on the hunt for a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment.

As a valued member of our staff, you'll develop and gain invaluable F&B knowledge while working alongside industry experts. Take the satisfaction of your contribution to the overall success of our drinking and dining experience. Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

Ideally you will have had exposure in top-tier guest experience combined with European cuisine and dining habits. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered a greater requirement for the role.

This is a position for someone who wants to make an impact and create a career in the hospitality industry.

Duties and Responsibilities:

· To consistently provide professional, friendly and sincere service.

· To demonstrate a complete understanding of ATLAS service standards.

· To have full knowledge of all ATLAS menu and beverage lists.

· To understand each service station and all side duties assigned to that station.

· To act as a Brand Ambassador, guiding and training junior staff to emulate.

· To maintain a high level of personal hygiene, appearance and bearing.

· Has a genuine desire to provide an unparalleled guest experience.

Do you thrive in a fast-paced environment?

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Are there other benefits?

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Join our team and enjoy fantastic benefits, including:

· Monthly Service Charge: As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.

· Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.

· Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.

AS IT IS PTE. LTD.

Job Description

Are you passionate about food, people, and delivering outstanding guest experiences? We’re looking for an experienced and motivated Restaurant Manager to lead our team and ensure every customer leaves with a smile.

• Oversee all daily restaurant operations, ensuring smooth and efficient service
• Lead, coach, and inspire a team to achieve excellence
• Maintain high standards of food quality, presentation, and service
• Manage budgets, payroll, and inventory control
• Handle customer feedback with professionalism and care
• Ensure compliance with health, safety, and hygiene regulations
• Drive sales and support marketing initiatives

• Proven experience as a Restaurant Manager or in a similar leadership role
• Strong leadership, communication, and interpersonal skills
• Ability to thrive in a fast-paced environment
• Passion for hospitality and delivering exceptional customer service
• Strong organizational and financial management skills
• Flexibility to work evenings, weekends, and holidays

Why Join us?

• Competitive pay
• No Dinner Shift (straight shift)
• Medical & Dental Benefit
• H&S insurance benefits
• Monthly Meal & Transport Allowances
• Monthly Incentives
• Staff Discounts
• Opportunities for Growth & Training

Restaurant Information

• Working Location: National Museum of Singapore
• (Walking distance from City Hall, Dhoby Ghaut, Bras Basah MRT)
• Operation Hours: 10am – 7pm

Treetops Executive Residences

Job Description

Responsibilities:

• Manage and supervise the front office staff to ensure smooth operations and provide excellent customer service.
• Create and implement front office policies and procedures to ensure efficient and effective operations.
• Manage guest reservations, check-ins, and check-outs to ensure timely and accurate processing.
• Respond promptly and appropriately to guest inquiries, complaints, and requests to resolve any issues and ensure guest satisfaction.
• Maintain accurate and up-to-date records, including guest information and financial transactions.
• Prepare and analyze data to identify trends and areas for improvement.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Train, coach, and motivate front desk staff to provide excellent customer service.

Requirements:

• Candidate with min Diploma with at least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Managerial experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Positive attitude, excellent work ethic, and ability to adapt to change
• Strong attention to detail and ability to maintain confidentiality
• 5 days work week
• Capacity to work non-traditional schedules, such as weekends and holidays as and when required
• Staff duty meal will be provided

BE GRAND RESORT

Job Description

Key Responsibilities:

Housekeeping Operations:Manage and supervise the daily operations of the housekeeping department, ensuring that all areas of the resort are maintained to the highest cleanliness standards.

Develop and implement cleaning schedules for guest rooms, public areas, laundry, and back-of-house areas.

Ensure rooms are prepared according to guest specifications, in a timely manner, and with attention to detail.

Oversee linen and laundry services, ensuring proper inventory and quality control.

Staff Management & Training:

• Lead, motivate, and manage a team of housekeeping staff, including housekeepers, room attendants, laundry attendants, and public area cleaners.

• Conduct regular training sessions to ensure staff adheres to proper cleaning techniques, safety standards, and guest service protocols.

• Perform performance evaluations and provide coaching to staff for their personal and professional growth.

• Ensure staff uniforms are clean and presentable at all times.

Guest Satisfaction:

• Maintain a high level of guest satisfaction by ensuring that guest rooms and public areas are always clean, fresh, and well-maintained.

• Address guest complaints or concerns promptly and efficiently, ensuring prompt resolution and follow-up.

• Work closely with other departments (Front Office, Maintenance, etc.) to coordinate guest requests and ensure a seamless experience.

Budgeting & Inventory Control:

• Assist in the development and management of the housekeeping department’s budget, ensuring efficient use of resources.

• Oversee the ordering, inventory, and proper storage of housekeeping supplies and equipment.

• Monitor usage of cleaning chemicals and linens, minimizing wastage and maintaining cost control.

Health & Safety Compliance:

• Ensure compliance with local health, safety, and sanitation regulations, including proper waste management and chemical handling procedures.

• Regularly inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and proper maintenance.

• Implement preventive maintenance schedules for equipment and fixtures to ensure long-term sustainability.

Reports & Documentation:

• Maintain accurate records of housekeeping activities, including daily logs, lost & found items, maintenance requests, and inventory levels.

• Prepare and submit weekly, monthly, and annual reports on housekeeping operations to senior management.

Key Qualifications:

Education:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

• Certification in housekeeping or related training is a plus.

Experience:

• At least 5 years of experience in a housekeeping supervisory role, with a minimum of 2 years as an Executive Housekeeper, preferably in a luxury resort or hotel environment.

• Proven experience in managing a large team, with a focus on guest service and quality control.

• Strong understanding of housekeeping operations, budgeting, and inventory control.

Job Type: Full-time

Benefits:

• Company events

• Employee discount

• On-site parking

• Staff meals provided

Schedule:

• 8 hour shift

• Flextime

• Holidays

Supplemental Pay:

• 13th month salary

• Overtime pay

Ability to commute/relocate:

• Panglao, Bohol: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Sales: 1 year (Required)

Language:

• English (Required)

Solaire Resort & Casino

Job Description

SOLAIRE RESORT ENTERTAINMENT CITY

JOB DESCIPTIONS:

• Follow Integrated Food Safety and Standards

• Completing all opening, closing and hygiene checklists

• Complete required paperwork including bar transfers, hygiene, laundry and guest supplies

• Communicates and works closely with the Director of Beverage

• Facilitate relevant beverage training

• Complete all bartender duties when necessary

• Develop a complete working knowledge of all beverages served in the bar

• Ensure that all details of service are performed by the bartenders to expected Forbes Travel Guide standards and that every guest receives the highest quality of beverage service

• Drive cocktail, mock tail and menu changes to ensure fresh, innovative and seasonally accurate recipes available on the menu

• Facilitates beverage costing

• Completes product requisitions accurately and maintains bar beverage inventory control

• Ability to work cohesively as part of restaurant daily and monthly targets

• Perform all duties as deemed necessary for the success of the department

QUALIFICATIONS:

• 3 – 5 years' experience as a mixologist or similar role

• Ability to create and recommend menu changes based on guest feedback and analysis

• Knowledge of applicable local laws and regulations such as treatment of minor/pregnant guests, alcohol ban periods, etc.

• Wine Spirit Education Trust Certification is an advantage

• Mastery of international cocktails

• Can assist in providing justifications for monthly and annual inventory audit findings

Anchor Land Holdings Inc.

Job Description

JOB DESCRIPTION:

• Handle and resolve escalated guest concerns 
• Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.
• Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.
• Oversees the entire guest journey, from their initial contact or booking to departure, ensuring exceptional service at every touchpoint.
• Track escalated guest concerns
• Present weekly needs analysis with action plan and recommendations – Business Intelligence
• Coaching/Training Needs Analysis and Action Planning/Recommendation
• Module Creation
• Conduct customer service workshops and presentations
• Facilitate new hire certification
• New hire monitoring
• Prepare new hire performance rating report
• Set audit activities per department
• Develop effective communication platforms for guests and staff
• Monitor and measure guest satisfaction
• Performance Rating System
• Collaborate with relevant departments
• Delivers the highest standards of hospitality at all times 
• Adhere to company’s Grooming Standards 
• Follow department policies, procedures and service standards.
• Fully knowledgeable and equipped with hotel’s service recovery plan

QUALIFICATIONS:

• College graduate of any Hotel and Restaurant Management or any related course;
• With at least 1 year of experience at the same role in the same environment or any relevant experience 
• Strong Training Facilitation Skills
• Business Intelligence and Analytical Thinking
• Customer Service
• Good tracking and keen to details
• MS Office, OPERA System and other relevant software/applications
• Strong oral and written communication skills
• Good time management skills
• Flexibility/adaptability

Newport World Resorts

Job Description

JOB SUMMARY

The Executive Housekeeper is responsible for leading and managing all aspects of the housekeeping department to ensure exceptional cleanliness, organization, and guest satisfaction across guest rooms, public areas, and back-of-house spaces. This role requires a balance of strategic planning, leadership, and operational expertise to uphold and exceed hotel standards, optimize resources, and cultivate a motivated and professional housekeeping team.

During the hotel's pre-opening phase, the Executive Housekeeper plays a pivotal role in establishing the department's operational framework, ensuring alignment with the hotel's brand standards, and preparing the team to deliver outstanding service upon opening. The Executive Housekeeper is also tasked with setting departmental goals and strategies to ensure a successful and efficient launch of operations.

RESPONSIBILITIES

Operational Management

• Ensures the cleanliness, orderliness, and appearance of guest rooms, public areas, and back-of-house spaces, adhering to company standards.
• Conducts thorough inspections to ensure that rooms are made as per company standards and that all public areas are well maintained.
• Coordinates with the front office and other departments to address guest needs effectively.
• Plans, designs, and implements efficient housekeeping workflows and contingency plans for high occupancy periods, emergencies, or staffing issues.
• Develops contingency plans to handle high occupancy periods, emergencies, or staffing issues.

Budgeting and Inventory Control

• Prepares the annual housekeeping budget.
• Maintains par stock of guest supplies, cleaning supplies, linen, and uniforms.
• Organizes inventories with Accounts and General Store for linen, uniform, and fixed assets.
• Oversees procurement and ensures timely replenishment of supplies and coordination with vendors.
• Oversees the selection, ordering, and delivery of housekeeping supplies, including linens, amenities, cleaning chemicals, and equipment.

Guest Service and Issue Resolution

• Attends and resolves guest complaints.
• Coordinates with the Head of Departments to expedite any maintenance issues.
• Reports to management any issues, maintenance, and room status.

Systems and Compliance

• Develops and implements housekeeping systems and procedures.
• Implements and enforces compliance with health, safety, and environmental regulations.
• Develops and promotes sustainable practices such as waste reduction, water conservation, and eco-friendly techniques.

People Management

• Enforces discipline and upholds proper behavioral standards among subordinates, maintaining a fair, consistent, and non-prejudicial approach.
• Monitors team performance, provides constructive feedback, and conducts coaching or counseling sessions as needed.
• Identifies training needs and recommends relevant learning and development opportunities to support employees' professional growth.
• Organizes and evaluates the effectiveness of on-the-job training programs.
• Recommends recruitment of new personnel and collaborates with HR to recruit and onboard housekeeping staff, including supervisors, room attendants, and public area personnel.
• Manages contracts for agency staff, ensuring adherence to work standards.
• Approves the department’s functional manual and establishes departmental goals and KPIs aligned with the hotel’s overall vision and objectives.
• Maintains accurate records of inventory, staff schedules, and compliance certifications to ensure efficient operations.

QUALIFICATIONS

• College graduate of any four (4) year degree
• Must have at least five (5) years of experience as an Executive Housekeeper/Assistant Executive Housekeeper or any experience in an upscale hotel, resort, or cruise line
• Pre-opening experience is an advantage
• Strong ability to build and maintain positive working relationships with diverse individuals, adapting communication styles to different personalities and needs.
• Self-motivated and dependable, with a proven track record of delivering results and achieving objectives with minimal supervision.
• Skilled in establishing rapport and trust with colleagues, clients, and stakeholders, fostering a collaborative and productive work environment.

R2 Group of Exclusive Brands

Job Description

Katherine's Cafe is Urgently hiring for RESTAURANT MANAGER!!!

Qualifications:

• College Level | At least 2 years complete
• Atleast 2 years experience as Restaurant Manager
• has strong leadership and management skills
• Knowledge in: P&L, Food Costing, Labor Costing, Food Safety, Quality in general, FOH & BOH management, Team Management, Sales Oriented.
• 
  

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

APPLY NOW!

MARIPOSA BUDGET HOTEL

Job Description

I. BROAD FUNCTION

Primary

• Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work.

Secondary

• Responsible in hospitality/operations audit in branches.

II. KEY RESULT AREAS

A.

1. Develops training plan/methods based on Training Needs Analysis (TNA)

1.1 Conducts orientation sessions for new employees

1.2 Create training materials; multi visual aids and presentations

1.3 Prepares and implements training budget

1.4 Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record

1.5 Resolves any specific problems and tailor training programs as necessary

2. Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs.

3. Familiars with traditional training methods as well as the modern training methods (mentoring, coaching, on-the-job or in classroom training, e-trainIng, workshops, simulations among others).

4. Implements and monitors training programs within the organization

4.1Creates testing and evaluation processes

4.2Conducts performance review/feedback

5.Conducts continuing education training and provides leadership development education

6.Provides logistical support, course development, delivery, evaluation, process measurements and cost management

7.Assists with the development of strategic plans

B.

Does hospitality/operations audit.

1. Assesses efficiency, effectiveness, and productivity of processes and procedures in the operations.

2. Evaluates customer service, guest experience and feedback mechanism.

3. Checks compliance with quality standard with related government agencies.

4. Measures environmental impact, sustainability and social responsibility.

5. Conducts branch visits.

SUPPLEMENTARY INFORMATION 

A. EDUCATION 

Graduate of any four (4) year Social Science (Psychology, Behavioral Science, Sociology),Human Resource Management, Education; post studies in the same field is an advantage 

B. WORK EXPERIENCE 

With at least five (5) years of proven work experience as Training Manager in a hotel industry. 

ASIAPRO MULTI-PURPOSE COOPERATIVE

Job Description

Qualifications
- Must be a Culinary graduate
- Must be residing in Porac, Pampanga or nearby towns
- Has minimum of 2yrs experience as a chef or any related positions

Eagle Ranch Resort Port Dickson Negeri Sembilan

Job Description

• Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance

• Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties

• Ensure your team are properly trained on systems, security, service and quality standard

• To oversee the Front Office Department and directly supervises all front office personnel and ensures proper completion of all front office duties and to achieves maximum potential in occupancy, average rate, promotion, quality guest relations and professional service.

• Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction

• Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies

• Help prepare annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management

• Oversee night audit function and preparation of daily reports.

• To prepare and compile all weekly OTA Statistic/Production Report which includes the revenue, room nites, percentage, weekly and weekends comparisons, cancellations report no show report.

• To assist in ensuring the development of increased on line hotel sales and to implement the online marketing plans.

• To assist ensuring that the occupancy and average room rates set in the Business Plan is achieved.

• Perform other duties as assigned.

Third Eye Management Solutions Recruitment Co., Ltd.

Job Description

Position: General Manager – Boutique Beachfront Resort (Live-in Role)

Reporting to: The Owner

About Varinah Resort:

Varinah Resort is a boutique beachfront retreat located in the serene surroundings of Pranburi, just south of Hua Hin. The property features a total of 56 rooms, including 8 private pool villas, blending contemporary design with the beauty of nature. Guests consistently praise the resort for its immaculate maintenance, delicious breakfast, and exceptional dining experiences, making it a favorite escape for travelers seeking tranquility and quality.

Key Responsibilities:

- Oversee all operational departments, including Front Office, Housekeeping, Kitchen, Engineering, and F&B.

- Manage full P&L responsibilities, encompassing budgeting, cost control, revenue generation, and reporting.

- Lead the resort’s sales and marketing efforts in coordination with the owner’s direction; identify local and digital channels to increase occupancy.

- Ensure smooth daily operations with high standards in guest satisfaction.

- Lead and rebuild team morale across departments; foster a culture of professionalism and unity.

- Supervise the on-site restaurant and guide the F&B Manager to enhance the dining experience.

- Ensure compliance with resort policies as well as all relevant government regulations and licensing requirements.

- Work closely with the owner, who is open-minded and willing to listen to new ideas.

Ideal Candidate Profile:

- Proven experience in resort or boutique hotel management, preferably as GM or Senior Operations Manager.

- Excellent leadership and people management skills.

- Mature, accountable, and confidential – able to take full responsibility without deflection.

- Financially literate with hands-on P&L, pricing, and cost control experience.

- Comfortable working closely with ownership while maintaining autonomy and respect.

- Thai national or long-term resident preferred; must be fluent in Thai and proficient in English.

- Adaptable to a boutique, non-corporate environment; proactive, not reactive.

What We Offer:

- Staff meals, health insurance, and on-site accommodation provided.

- Supportive ownership open to well-prepared ideas and innovation.

- Stable, well-maintained property with excellent guest feedback.

- A peaceful work environment ideal for professionals who value lifestyle over corporate pressure.

Why This Role?

This is not a corporate hotel job. It’s a chance to:
- Escape city stress and live in a tranquil coastal setting.
- Make real decisions and shape the guest experience.
- Leave a legacy by transforming a good resort into a great one.

Momentus Hotel Alexandra

Job Description

Reporting to the Director of Rooms, the incumbent shall be responsible for the maintenance of cleanliness, orderliness and general appearance of the hotel, creating a welcoming environment and experience for all hotel guests.

 Job Summary

• To develop the hotel’s annual housekeeping budget which includes manpower requirement, capital requisition, supplies and amenities, housekeeping inventories.

• To implement cost-control measures to ensure efficient use of resources, monitor and analyses expenses, identifying areas for potential savings.

• To recruit, interview, and hire housekeeping staff in accordance with the staffing plan. To establish ongoing training and conduct comprehensive training programmes, including SOPs for all new hires.

• To conduct performance development reviews of staff by providing constructive feedback on their performance. Identify high-potential staff to further develop them for career advancement and guide those whose performance fall short to address skill gaps.

• To develop and document detailed cleaning procedures for all areas, including guest rooms, public areas (including restaurants, function rooms etc.), back-of-house areas, laundry, linen & uniform room operations to define quality standards and inspection checklists and implementing a system for tracking and addressing deficiencies.

• To oversee the procurement and inventory management by identifying the required inventory.

• To oversee the setup and maintenance of all housekeeping equipment, coordinating with the  Engineering department for any necessary repairs or installations and establishing preventative maintenance schedules.

• Ensure the housekeeping department complies with all health and safety regulations and implement safety procedures and training programs & Maintain Material Safety Data Sheets

Requirement

• Minimum of 5 years working experience in similar capacity in hospitality industry.

• Excellent communications and interpersonal skills with proven ability to communicate effectively across all levels.

• Strong attention to details.

IBIS Singapore on Bencoolen

Job Description

Key Responsibilities:

• Support the F&B Supervisors with administrative and operational tasks

• Welcome and seat guests, ensuring their comfort throughout the dining experience

• Assist F&B Team Leaders in taking accurate orders, upselling, and recommending menu items

• Serve food and beverages promptly and according to guest preferences

• Clear soiled dishes from tables and transport them to the stewarding area

• Reset and clean tables in accordance with brand standards

• Maintain the cleanliness and presentation of the restaurant and bar to ensure an inviting environment

• Acknowledge and attend to guests waiting to be served or seated

• Collaborate closely with team members to ensure smooth operations and effective communication

•  Demonstrate and promote the Accor Vision and actively practice Accor Values in daily operations

• Diploma in a relevant field is mandatory

• Minimum of 2 years' experience in a similar capacity within the hospitality industry is required

• Additional certification(s) in Food & Beverage will be highly advantageous

Requirements:

• Diploma in a relevant field is mandatory

• Minimum of 2 years' experience in a similar capacity within the hospitality industry is required

• Additional certification(s) in Food & Beverage will be highly advantageous

• Exceptional verbal and written communication skills are essential

• Impeccable personal presentation is a non-negotiable requirement

• Demonstrated ability to adapt to a diverse range of work situations is crucial

• Professional demeanor and strong collaborative skills are imperative

IBIS Singapore on Bencoolen

Job Description

Responsibilities:

• To assist the F&B Operations Manager / Assistant F&B Manager with various administrative work

• Attend the daily Food & Beverage briefing and any other meetings as required. To prepare minutes of various meetings, such as Food & Beverage Bi-weekly Meetings, Christmas Meetings, etc.

• To follow up closely with our Sales and Marketing Department on pre-marketing material, working closely with the F&B Operations Manager to come up with marketing content for the department

• To assist in printing all menus and food tags for the TASTE Restaurant, Bar & Banquet events

• To prepare various memorandums for the Food & Beverage Department and issue them to the departments concerned

• To reply to all emails on inquiries or assistance from other departments or external customers

• To assist and ensure the smooth operation of the Department and to deliver a consistent quality of service according to the standard set

• To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets, Banquet events & Service Team as and when needed

• To report any malpractice, irregularity, or discrepancy to the F&B Operations Manager immediately

• To have product knowledge pertaining to the restaurant. To ensure good working relationships among the supervisors and colleagues within the Department

• To work closely with all supporting departments and to be constantly aware of the appearance, condition, and working environment of all areas within the Hotel

• Ability to work independently and efficiently with minimum supervision and have a positive attitude

• To finalize all details for the Food & Beverage Department with the F&B Operations Manager and obtain his/her approval before distribution

• Makes procedural recommendations and ensures enforcement of existing policies and procedures

• Responsible for the atmosphere in the Food & Beverage Department and takes all necessary actions to improve it or meet the requirements of the guests

• Makes frequent suggestions to the Management about the improvement of general operations, cost control, and profitability

• Make contact with the seminar and group organizers

• Strive to implement the Accor Vision and demonstrate active use of the Accor Values at all times

Requirements:

• Bachelor’s Degree or Diploma in Hospitality Management

• Minimum 2 years of relevant experience in a similar capacity 

• Additional certification(s) in Food & Beverage will be an advantage 

• Good communication skills

• Strong leadership and interpersonal skills

• Ability to work independently

• Flexibility to respond to a range of different work situations

IBIS Singapore on Bencoolen

Job Description

The F&B Assistant Manager plays a crucial role in supporting the F&B Operations Manager to ensure the highest standards of service and operational efficiency. This position demands a commitment to excellence and a thorough understanding of the food and beverage industry.

• Collaborate with the F&B Operations Manager to develop and maintain a high-performing team, ensuring the delivery of exceptional guest service

• Oversee departmental operations to achieve positive financial outcomes

• Manage and supervise the Restaurant and Banquet administration to guarantee seamless operations

• Conduct thorough evaluations of operational procedures and present strategic improvements to the F&B Operations Manager

• Rigorously monitor work performance and presentation of subordinates, delegating responsibilities as appropriate

• Demonstrate comprehensive knowledge of products, menus, and equipment

• Facilitate effective communication between Kitchen and Bar for daily Restaurant & Banquet Operations

• Represent the department at weekly meetings in the absence of the F&B Operations Manager

• Conduct daily operational briefings for the Restaurant & Banquet staff when the F&B Operations Manager is unavailable

• Forecast business volume accurately, considering hotel occupancy, holidays, weather conditions, and local events

• Assist in the meticulous calculation of casual labour & contract staff costs

• Support the F&B Operations Manager in analysing daily revenue and cost reports with precision

• Enforce all pre-check and check control procedures across all areas, ensuring compliance with the latest updates

• Strictly adhere to brand standards regarding the prohibition of single-use plastic containers & cutlery.

• Vigilantly monitor the quality and timely service of all Restaurant & Banquet items

• Maintain professional and effective communication channels with all hotel departments

• Provide regular, comprehensive updates to the F&B Operations Manager on all matters of departmental significance

Requirements:

• Bachelor’s Degree or Diploma in Hospitality Management

• Minimum 3 years of relevant experience in a similar capacity 

• Additional certification(s) in Food & Beverage will be an advantage 

• Good communication skills

• Strong leadership and interpersonal skills

• Ability to work independently

• With a positive attitude and a team player

• Willing to work on rotating shifts, weekends, and public holidays

Sentosa Development Corporation & Subsidiaries

Job Description

Overall Job Purpose

You will be part of the Marketing & Guest Experience Division team to nurture and champion guest service excellence and experience on Sentosa.

As a vital member of the Marketing & Guest Experience Division, your role is to actively promote and uphold a culture of exceptional guest service and experience across Sentosa. Your contributions will be instrumental in supporting and advancing the Division's diverse initiatives.

In your capacity, you will lead / assist the development, implementation, and supervision of training and recognition programs. These programs are designed to equip employees with the necessary skills to effectively gather and use guest insights, address issues, and enhance overall service standards. Your administration of recognition programs will serve to inspire and acknowledge employees for their commitment to enhancing guest satisfaction and loyalty. By ensuring that these initiatives align with organizational objectives, you will play a pivotal role in cultivating a culture of excellence and continuous improvement within the team, ultimately elevating the guest experience and fostering stronger guest loyalty.

As a member in the Marketing & Guest Experience Division, you are also expected to contribute and support the various initiative rolled out by the Division.

Key Responsibilities

Service Initiatives – Rewards & Recognition

• Review, enhance or develop the organisation’s service programmes.

• Maintain the service rewards programme digital platform, continually exploring ways to streamline processes and propose new and exciting rewards as part of service excellence recognition.

• Coordinate Service Award initiatives and events, including, the annual CEO Star Award ceremony, Service Appreciation, etc.

• Cultivate strong working collaborative relationship with internal divisions and Island Partners to obtain buy-in on improvement to service processes and service initiatives.

Service Quality and Training

Training Program Development:

• Design and develop comprehensive training programs and materials focused on guest service experience, insights analysis, and experience curation and management.

• Ensure training content is up-to-date, relevant, and aligned with current industry best practices.

Training Implementation:

• Conduct training sessions and workshops for new hires and existing SDC and IP staff on topics related to product knowledge, guest feedback, service standards, and experience enhancement.

• Use various training methods, including hands-on workshops, role-playing, and e-learning modules.

Needs Assessment:

• Assess training needs through feedback from staff, performance reviews, and guest satisfaction metrics.

• Develop targeted training initiatives to address service gaps and enhance team performance.

Monitoring and Evaluation:

• Evaluate the effectiveness of training programs through assessments, feedback, mystery audits and performance metrics.

• Make data-driven recommendations for improvements and adjustments to training plans.

Collaboration:

• Work closely with the Frontliners team to ensure training aligns with departmental goals and initiatives.

• Collaborate with HR and / or Operations Team to integrate training with overall employee development / training plans.

Documentation and Reporting:

• Maintain accurate records of training activities, attendance, and outcomes.

• Prepare regular reports on training effectiveness and progress towards departmental objectives.

• Effectively manage the training account, including the timely procurement of services and related activities

Other Initiatives

Storytelling and Guided Tours:

• To conduct storytelling and guided tours for Sensoryscape, and any other attractions, if required.

• To develop and implement a regular schedule of group tours

• To manage and provide ongoing training and support to volunteer guides

Job Requirements (Qualifications, Knowledge & Experience Required)

Education and Experience:

• Relevant certifications in training or instructional design are a plus.

• Minimum of 2-4 years of experience in training and development, preferably in a hospitality or guest service environment.

• Experience in designing and delivering training programs, with a strong understanding of guest service principles and insights.

• Experience in managing and implementing projects and initiatives in building service excellence culture.

Skills:

• Strong presentation and communication skills, with the ability to engage and motivate diverse audiences.

• Excellent organisational and project management skills, with attention to detail and the ability to handle multiple tasks/projects simultaneously.

• Proficiency in using training software, learning management systems (LMS), and Microsoft Office Suite.

Attributes:

• A passion for developing others and a commitment to enhancing guest experiences through effective training.

• Strong analytical skills with the ability to assess training needs and measure program effectiveness.

• Adaptability and a proactive approach to identifying and addressing training challenges.

Technical Skills:

• Familiarity with e-learning tools and technologies

• Experience in using data to evaluate training effectiveness and drive improvements

Aqueen Hotels Pte Ltd

Job Description

Job Description & Requirements

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

1. Excellent customer service abilities
2. Excellent communication skills in English
3. PC literacy
4. Able to work on shifts

Accor Asia Corporate Offices

Job Description

CORINTHIANS ASIA ENTERTAINMENT PTE. LTD.

Job Description

Roles & Responsibilities

• Customer Service
• Prepare tables by setting up cutlery, utensils etc.
• Take accurate food and drinks orders
• Serve food and drink orders
• Deliver checks and collect bill payments
• Provide excellent customer service to guest
• Arrange table settings and maintain a tidy dining area
• Follow all relevant health department regulations
• Area cleaning of front-of-house after service

• Servicing Customer with personalised grilling at their table
  

Requirements:

• Candidate must have at least 1 year of experience in F&B industry.

• Candidate with prior Korean BBQ experience is preferred

• Have a great personality and positive attitude.

• Good customer service and interpersonal skills

• Ability to work independently as well as in a team.

• 6 working days per week with the ability to work on weekends/public holiday.

Far East Organization

Job Description

Rosewood Hotels (Hong Kong) Limited

Job Description

ABOUT THE COMPANY   

We are committed to inspiring the imagination and unleashing the full potential of our talents. Each day is full of opportunities to enrich the lives of our guests and colleagues. We create new experiences and make new discoveries. With Rosewood, it's not just a career, but a deeply rewarding journey.

ABOUT THE PROGRAMME   

Rosewood Hotel Group invites you to a 12-month accelerated development journey that deep dives into divisional excellence at our property, designed for early career talents to excel in a team leadership role while making a meaningful impact on the guest experience.

ABOUT THE HOTEL

A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.   

ABOUT THE DEPARTMENT

The Rooms Department ensures the smooth and efficient running of all operational aspects according to the standards set for the brand in general and the hotel specifically. The Rooms Department includes Front Office, Guest Services, Residences, Telephone, Spa/Fitness, Rosebuds, Housekeeping, Laundry and Guest Care/Security.    

EXPECTED OUTCOME

• Discover your Calling, your purpose and passion, and create a meaningful impact.

• Discover our hospitality culture and gain a holistic view of our operations.

• Get inspired by the passion of our associates to deliver service excellence.

• Develop your personal leadership style and gain the experience to lead the team.

• Challenge yourself to continuous growth and innovation along your career journey.

YOUR PERSONALIZED DEVELOPMENT JOURNEY

Our associates and the culture we create together – make us leaders in our industry. Here, we trust you to work from the heart, to take the initiative, to bring your passion and personality into what you do every day. Our global portfolio provides an exciting opportunity to work around the world. 

SKILLS DEVELOPMENT

A blend of on-the-job experience, various learning exposures supported by Rosewood Academy, and individual mentoring opportunities with senior leaders will enrich your personal and professional development at Rosewood Hotel Group.

REQUIRED EXPERIENCES & QUALIFICATIONS

• Please submit your resume, cover letter, and transcript in 1 .pdf file titled “Last  Name_First Name”  

• Recent graduate of bachelor's degree or above with top academic results   

• Less than 2 years of post-graduate work experience   

• At least two internships, or one 6-month equivalent internship experience with leading companies of any industry   

• Exceptional communication skills in written and spoken English

Coca Holding International Co., Ltd.

Job Description

Introduction:

Coca Holding International is currently seeking a dynamic and experienced F&B Director to join our team. As the F&B Director, you will play a crucial role in overseeing and managing our food and beverage operations to ensure exceptional guest experiences.

Responsibilities:

• Develop and implement strategic plans and initiatives to enhance the overall F&B operations and profitability.
• Manage and supervise all aspects of food and beverage services, including restaurants, bars, banquets, and room service.
• Collaborate with the culinary team to create innovative menus and maintain high-quality food standards.

Requirements:

• Proven experience as an F&B Director or similar leadership role in the hospitality industry.

In-depth knowledge of food and beverage operations, industry trends, and customer preferences.

• Strong business acumen and ability to analyze financial data, create budgets, and achieve revenue targets.

Genting Malaysia Berhad

Job Description

Job description:

• Responsible for the smooth operation of the hotel
• To be fully aware of the hotel’s emergency procedures with regard to safety of guests and employees
• Responsible for handling requests and complaints from guests
• Ensure that all employees are constantly updated on accurate hotel information
• To ensure the front of the Hotel is clean and tidy
• Be aware of all happenings in the hotel

Job requirements:

• Certificate / Diploma in Hospitality Management / Hotel Catering with 3 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant OR
• SPM holder with 4 years' experience inclusive of 2 years' experience as Front Office Supervisor / Guest Service Assistant
• Excellent interpersonal and communication skills (both written and oral).
• Good working knowledge of computer software applications.
• Strong leadership and organizing skills.

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

Responsibilities
Staff management: Hire, train, and schedule staff, and conduct performance evaluations
Customer service: Address guest inquiries and complaints, and accommodate special requests
Marketing: Create marketing strategies to promote the resort and keep it full
Event planning: Arrange catering, technical equipment, and invoices for events
Budget management: Maintain the resort's budget and pay bills
Quality control: Ensure that the resort meets quality standards
Maintenance: Arrange contractors to work on repairs
Supplies: Order supplies for the resort
Guest services: Oversee guest services, including housekeeping, food and beverage, and attractions

Quess (Philippines) Corp

Job Description

As the General Manager (COO In-training) of a food industry, you shall be responsible for providing strategic direction, driving growth, and overseeing all aspects of the company operations, including but not limited to: Operational Oversight: provides leadership and direction to all departments, ensuring efficient and effective operations across the organization.

Financial Management: oversees financial planning, budgeting, and forecasting activities. Monitor financial performance and implement measures to achieve profitability targets and financial sustainability. Business Development: identifies and pursue new business opportunities, partnerships, and strategic alliances to expand the company's market presence and revenue streams.

Foster relationships with key stakeholders and industry leaders. Talent Management: builds a high-performing team culture and provide mentorship and support to employees at all levels of the organization. Customer Satisfaction: drives a customer-centric approach to business, ensuring that products and services meet or exceed customer expectations.

Compliance and Risk Management: ensures compliance with relevant laws, regulations, and industry standards. Identify and mitigate risks to the business, proactively addressing issues as they arise. Communication and Stakeholder Engagement: serves as the primary spokesperson for the company, representing its interests to external stakeholders, including customers, investors, partners, and the media.

Qualifications and Preferences: Education and Background: Bachelor's degree in Business Administration, Hospitality Management, Food Science, or a related field (Master’s degree or MBA preferred). At least 5-10 years of progressive leadership experience in the food and beverage (F&B) or hospitality industry. Proven track record of managing operations, driving profitability, and achieving growth in a food service or retail setting.

Industry-Specific Expertise: In-depth understanding of restaurant operations, including kitchen management, food safety standards, and customer service excellence. Strong knowledge of financial planning, budgeting, and cost control specific to the F&B sector. Familiarity with market trends, particularly in Cebu City or the Philippine F&B market, and the ability to adapt to local customer preferences.

Leadership and People Management: Demonstrated ability to lead and inspire teams, with strong skills in coaching, mentoring, and performance management. Experience in implementing organizational changes and fostering a culture of collaboration and continuous improvement. Strategic and Operational Skills: Ability to create and execute strategic plans to achieve business goals, including revenue growth and market expansion.

Exceptional decision-making and problem-solving skills, with a hands-on approach to managing day-to-day operations. Interpersonal and Communication Skills: Excellent communication and negotiation skills to manage relationships with suppliers, partners, and stakeholders. Strong customer focus with the ability to build loyalty and enhance the overall guest experience.

Technical Skills: Proficiency in using modern restaurant management systems, POS software, and data analytics for operational efficiency. Other Attributes: Willingness to work in Mandaue City and adapt to the fast-paced demands of the food industry. Strong entrepreneurial mindset with a passion for food and hospitality.

High level of integrity, professionalism, and commitment to the brand’s values and mission. Work Setup: Hybrid – ”work from anywhere” model (onsite and remote options) Flexible/ Hyflex – flexible working times within core work hours Benefits: Day 1 HMO Coverage - Comprehensive Healthcare Program and Benefits for Employees and Extended Healthcare Benefits and Assistance for Dependents Group Life & Accident Insurance Coverage Generous Leave Credits - Vacation Leaves, Sick Leaves, and Birthday Leave Sick Leave Conversion - Unutilized sick leave credits convertible to cash Work Tools (i.e., Company-provided SIM Card Mobile Data Plan, and Laptop and accessories) #J-18808-Ljbffr

Audemars Piguet (Hong Kong) Limited

Job Description

RESPONSIBILITIES:

Client Experience Management

• Develop customer experience and reinforce brand messages in line with the company’s values

• Work closely with retail team to improve customer experience to create loyalty to the brand and to generate sustainable business growth

• Follow-up Mystery Shopping and set up necessary action plans with regards to hospitality and customer experience

• Meet and engage with clients to understand their needs, preferences and expectations

• Benchmark the competition in terms of client experience

• Act as a lifestyle specialist of the company, be the main contact for luxury dining and entertainment establishments, maintain strong relationships with partners in Hong Kong

• Coach the team to instil hospitality and customer-centric mindset, as an effort to continuously elevate overall customer experience at AP House Macau

• Monitor and reinforce professional grooming of the team

Training:

• Work closely with Human Resources and Training Manager to define training training programs for the team’s competence in hospitality (e.g. F&B, dining etiquette, luxury lifestyle etc)

Brand Activations :

• Be the main contact point for Brand, CRM and Retail departments to assist in brand activation events and activities

• Welcome and follow up local and international VIP clients in events

Fairmont Singapore & Swissôtel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Restaurant Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

PARK VIEW HOTEL PTE LTD

Job Description

• Provide all guests with a friendly, accurate and efficient check-in/check-out process while following the company's policies and procedures.

• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer staffs more holistic training ,towards possible promotion.

• Answering inquires by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.

• cashiering duties

Job Requirements:

• No Experience are Welcome

• Candidates-must able to speak and written English, and any additional language is an advantage

• Ability to work in a team.

• Able to work on a rotating roaster 

• Basic computer knowledge

Work Location : nearby Bugis / City Hall mrt.

• PR/Singaporean

CapitaLand Group

Job Description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures
• Ensure all guests are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all guests' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements
• Manage guests’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers 
• Perform related tasks as assigned

Job Requirements

You have:

• Possess a good command of spoken and written English
• Pay attention to details
• Excellent team player and service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

Andaz Singapore

Job Description

Come join us to express your Andaz as Assistant Manager - Housekeeping if the following describes you.

Your foundation in housekeeping is solid. Your passion for the people on your team and the impact they have on guest care fuels your day. You strive for the most efficient way to complete tasks safely and enjoy sharing what you know.

You will be responsible to assist with the smooth and efficient running of the Housekeeping department. The Assistant Manager -Housekeeping is responsible to assist the Executive Housekeeper in managing the day-to-day operation of the housekeeping department, including the training and supervision of attendants and team leaders.

Shangri-La Singapore

Job Description

Are you a strategic thinker with a passion for maximizing revenue in the hospitality industry? Do you have a proven track record of implementing effective pricing and revenue management strategies? If so, an exciting opportunity awaits you at our properties as the Director of Revenue Optimization.

The Director of Revenue Optimization is a multi-property leadership role, responsible for the effective strategic and tactical implementation of Revenue Management, maximizing hotel room revenue through effective pricing and inventory management. The DORM is responsible for employing existing technologies and operations processes to maximum advantage and aligning the Hotel Revenue Management strategy to meet targeted goals.

Key Responsibilities:

• Drives revenue and profits for the property.

• Analyze competitive reports and formulate appropriate strategies through use of data intelligence systems such as IDEAS, Travelclick -Demand 360 and OTA Insights.

• Conduct in-depth analysis of market trends, demand patterns, and competitive landscape to identify revenue opportunities and create pricing strategies that drive profitability.

• Oversee the pricing and inventory management processes to ensure optimal utilization of hotel inventory and to drive revenue growth.

• Collaborate with the sales and marketing teams to align revenue strategies with promotional activities and demand generation efforts.

• Utilize data analytics and business intelligence tools to monitor performance, identify revenue leakage, and create actionable insights to improve revenue performance.

• Conduct regular and ongoing training sessions to keep relative team members in touch with new and changing initiatives.

Experience:

• Able to lead and motivate the team and develop associates to their fullest potential.

• Minimum 3-5 years in a Director of Revenue and/or Revenue Manager capacity or same position, other relevant experience is a plus.

• Able to adapt to dynamic changing situations and to deliver effective presentation to Management.

• Strong understanding of distribution channels, revenue management best practices, and industry trends.

• Exceptional analytical and strategic thinking skills, with the ability to translate data into revenue optimization strategies.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.

If you are a results-driven professional with a strong background in revenue management and a passion for driving revenue growth in the hospitality industry, we invite you to apply for this exciting opportunity to join our team as the Director of Revenue Optimization. Let's work together to create impactful revenue strategies and ensure the continued success of our properties.

Fairmont Singapore & Swissôtel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Head Sommelier

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Work with Chef and outlet manager on menu promotion and wine pairing selection

• Work with suppliers and F&B promotion/Purchasing department to obtain best price products and introduce right wines to suit outlets need or promotion base on guest feedback or menu offering

• Check wine storage areas for proper supplies, organization and cleanliness. Rectify any cleanliness/organization deficiencies

• Maintain par levels for wine stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business

• Review sales of previous day and conduct requisition of items required for business

• Ensure wine orders are received correctly, properly stored/recorded and kept secured

• Ensure that the wine lists are updated, available and in good condition for each meal period

• Check the wine stands, decanters, linen, ensuring agreement to standards and cleanliness of wine cellar

• Recommend suitable wine for guests to enhance their dining experience and ensure the compliance of LQA standards and delivery of Service Promise

• Lead a Heartist® approach to guest experience/service with the F&B team

• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence

• Focus on the dining experience for LCAH members

• Ensure that safe working practices are followed including emergency procedures

• Assist other outlet to organize and implement wine promotions and special functions periodically

• Assist in control measures on wine cost for the outlet and to be in line of budget

• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations

• Participate in departmental leadership activities as a member of the team

• Maintain levels of confidentiality and discretion for guests

• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• Minimum WSET Level 2 and above

• Experience in similar size/style of 5* hotel

• Diploma in Hospitality Management

• Evidence of Leadership / People management

• Good interpersonal and communication skills

• Able to work under pressure and independently

• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management

• Service oriented with an eye for details

• Good computer skills and proficient in Microsoft Office-Words & Excel

• Good problem solving and decision making skills

• Effective conflict management skills, respecting a diverse, multi-cultural environment

• Use sensitivity and discretion in supporting guest needs

• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

EEST Energy Services (Thailand) Ltd.

Job Description

- Responsible for the day-to-day running of a small hotel and all the staff.

- Set up systems to keep services running smoothly and resolve problems.

- Meeting guests and handling customer complaints and queries.

- Promoting and implementing marketing strategies.

- Managing budgets/expenses and maintaining statistical and financial records planning maintenance work and events.

- Deal with maintenance issues, shortages in staff or equipment, renovations etc.

- Plan activities and allocate responsibilities to achieve the most efficient operating model ensuring efficient management and providing strategic direction.

- Training and supervising staff at all levels

Allegiant Manpower Group Solutions Inc.

Job Description

A pastry chef is a culinary professional specializing in creating and preparing pastries, desserts, and other sweet baked goods, often requiring creativity, attention to detail, and strong baking skills.
Key Responsibilities:
Preparation and Baking: Preparing ingredients, following recipes, and baking a variety of pastries, cakes, breads, and other sweet items.
Decoration and Presentation: Decorating pastries and desserts to ensure beautiful and tasteful presentation.
Recipe Development: Developing new recipes for seasonal menus or special events.
Inventory Management: Maintaining and managing inventory of ingredients and supplies.
Quality Control: Ensuring the quality and consistency of baked goods.
Kitchen Operations: Maintaining a clean and sanitary work environment.
Teamwork and Leadership: Working with other kitchen staff and potentially managing a team of pastry chefs or bakers.
Time Management: Effectively managing time and prioritizing tasks to meet deadlines.
Customer Interaction: Interacting with customers, particularly for custom orders like wedding or birthday cakes.

Bookandlink (PT Surya Jagat Mandiri)

Job Description

Tripla Bookandlink Indonesia is a cloud hospitality software that offers affordable solutions to the hospitality industry. We provide state-of-the-art tools for hotels to rent and sell more rooms online. Our services include channel management, booking engines, PMS, yield management, payment processing, rate shopping, e-commerce services, and website creation. We are located in Denpasar, which offers flexibility for some remote work.

Role Description

This is a contract hybrid role as a customer support specialist. The Customer Support Specialist will be responsible for day-to-day customer interactions, answering support emails, assisting with technical issues, and ensuring customer satisfaction.

Qualifications

• Familiarize yourself with hotel channel managers, property management systems, and hotel booking engines.

• Customer Support, Technical Support, and Interpersonal Skills

• Ability to work independently and as part of a team to resolve issues and provide excellent customer service

• Ability to prioritize and manage multiple tasks and deadlines

• Excellent written and verbal communication skills with fluency in Japanese and English

• Having experience in the hospitality (Guest Relation Officer) and/or technology industry.

• Having N3 certification is a plus

Responsibilities

• Conduct the standards and procedures that apply to communicating with customers.

• Processing customer requests, clarifying information, and resolving every problem to provide alternative solutions.

• Document all customer interactions in the Support Center Database for further use.

• Creating sustainable customer relationships by making extra efforts to build closeness with customers

• Following up on complaints and feedback and liaising the complaints and feedback submitted by customers to be followed up (either directly carried out in place or escalated to the relevant units)

SOFITEL SINGAPORE CITY CENTRE

Job Description

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department

• Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry.

• Coaching and training the Front Office team to improve or maintain the high service standards

• Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.

• Assist Front Office for check-in and check-out whenever required in effective and efficient manner.

• Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up.

• Ensure that each service shortfall guest profile is updated in PMS with accuracy and complete guest history to enhance our Return Guest program.

• Oversee ad-hoc projects and task such as Upselling, Loyalty Recruitment, Guest Experience and Stocks Inventory.

• Preparation of Front Office work schedules and submitting to Front Office Manager for approval on a timely manner.

• Prepare monthly reports for the Front Office Department and revise the key performance indicators together with the Housekeeping Department and the Reservations team.

• Monitor the upsell program. Encourage and motivate the team to achieve the daily / monthly target set by Front Office Manager. To counsel any under-performing associates, if necessary.

• Liaise daily with the Reservations team to ensure accuracy in room allocation as well as the maximization of yield.

• Work closely with Engineering to ensure that maintenance requests are followed up on and completed efficiently.

• Liaise with Housekeeping to ensure that room cleanliness standards are maintained. Checking of VIP rooms prior to arrivals to ensure amenities are accorded and rooms are of highest standards.

• Ensure that public areas are clean and well presented with regular monitoring.

• Welcoming of VIPs in the absence of Management.

• Supervise lobby services such as valet and bellmen duties, ensuring that guest arrivals and departures are as efficient as possible.

• Ensure that the night audits are conducted effectively and accurately.

• Ensure there is management support and presence visible at the Front Office and in the lobby during key periods throughout the day.

• To check on Front Office cashier closure ensuring all paperwork are correct with no discrepancies before ending of each shifts.

• Monitor the Front Office team members’ shift duties periodically to ensure all are completed on a timely manner.

• To coordinate with security in the investigation of irregularities and undesirable guests. And reporting such matters to Front Office Manager and Management on a timely manner.

• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.

• To represent the Management in their absence for any emergency situation that may arise.

• To conduct regular patrolling of the hotel premises to ensure all are in order

• Strive to implement the Sofitel Vision and demonstrate active use of the Sofitel Values.

• Any other reasonable request as required by Hotel Management.

Job Requirements:

• Minimum of 5 years hotel operational experience, Front Office essential, 5 star luxury environment preferred.

• Strong operational background with experience in the implementation and management of brand standards

• Project professional image at all times through personal presentation/ interpersonal skills.

• Experience in the coaching and development of a professional management team.

• Recruitment, selection and training of team members.

• Able to initiate contact and establish rapport easily.

• Efficient organization of time and work.

• Ability to influence others to achieve common goals.

• Ability to lead, develop and mentor the Front Office team.

• Appreciates and maintains an effective outlet for stress.

• Excellent numeracy, verbal and written communication skills.

• Has the ability and willingness to undertake further development.

• Works under pressure without negative impact.

• Develops and maintains co-operative working relationships.

The Bakery Depot Pte Ltd

Job Description

About the role

Cedele is seeking an experienced and passionate Head Chef to oversee the central kitchen operations of our well-established bakery and cafe. As Head Chef, you will be responsible for leading a team of skilled chefs, creating innovative menu items, and ensuring the highest standards of food quality and presentation. This is a full-time position based in our East Region location.

What you'll be doing

• Develop and implement creative, seasonal menus that align with the company's brand and customer preferences

• Manage and mentor a team, ensuring they are properly trained, motivated and working efficiently

• Oversee food preparation, presentation and service to guarantee consistent quality and timely delivery

• Maintain strict adherence to food safety and hygiene regulations

• Manage inventory, ordering and budgeting for the kitchen department

• Collaborate with the management team to identify new opportunities and continuously improve operations

What we're looking for

• Minimum 5 years of experience as a Head Chef or Senior Sous Chef in a reputable cafe, restaurant or bakery

• Strong background in modern European and Asian cuisine with a passion for baking and pastry

• Excellent leadership, communication and team management skills

• In-depth knowledge of food safety, hygiene and inventory management

• Creativity and a flair for developing innovative menu items

• Ability to work under pressure and meet deadlines

Harry's International Pte Ltd

Job Description

Harry's is seeking a highly motivated and experienced Restaurant Supervisor / Senior Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. As a Restaurant Supervisor / Senior Supervisor, you will also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.
• Ensure guest needs are taken care of and recommend them the promotional items.
• Responsible and accountable for all cash amounts within outlet, in the absence of manager.
• Coach and train existing and new staff to follow Harry’s standards.
• Responsible for proper opening and closing of the outlet.
• Feedback to the manager on any operational issues.
• Responsible for the outlet upkeep and cleanliness
• Responsible for Inventory.
• Recruitment and training of staff.
• Managing staff and providing feedback.

Requirements:

• 2-3 years of experience in F&B.
• Minimum GCE ‘N’ or ‘O’ level.
• Professional communication skills are required.
• Commitment to quality service, and food and beverage knowledge.

HPlus Solutions

Job Description

HPlus Solutions is hiring a Full time Hotel Housekeeper role in Geylang, Singapore. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• No experience required for this role
• Expected salary: $1,800 - $2,200 per month

FULL-TIME Hotel Housekeeper / Cleaners needed @ North Side (Sembawang/Yishun/Admiralty/Canberra)

Job Details:

Workdays per week: 6 days / 5.5 days per week

Working hours: 8am to 5pm

Salary : $1800 - $2000

Choose between working on Saturday or Sunday (for 6 days or 5.5 days)

Convenient public transportation

Positive work environment

Climbing of stairs is required; max 3 stories

Walking is required from one building to another

Job Scope:

Maintain high standard of cleanliness in guestrooms

Clean and sanitize guestrooms

Clean and replenish amenities in restrooms

Dispose any trash in guestrooms and restrooms

Notify the Supervisor/Manager on any damages, deficits and disturbances

Monitor and report when low on cleaning supplies

Adhere strictly to rules regarding health, safety and security regulations.

No experience needed. Training will be provided

Siam Paragon Development Co., Ltd.

Job Description

SUMMARY:

As Restaurant Manager at Blue by Alain Ducasse, you will be responsible for the direct operational management of the FOH team. As Restaurant Manager, you will be required to support the Restaurant General Manager and be able to step in when required.

PRIMARY RESPONSIBILITIES: 

• To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team

• To contribute to a good economic and human resources management of the restaurant, maintaining high moral standards

• To increase our regular clientele by networking and obtaining repeat custom

• To maintain service standards and contribute to the briefing

• To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris

• To manage, drive and develop all service staff.

• To actively supervise restaurant open/close check lists

• To make contribute to staff interviews and recruitment

• Conduct monthly report with stewarding regarding inventory and breakages

• To take orders, and drive the service

• To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place

• To ensure the banking and billing are completed accurately at all times, followed by daily reports

• To maintain the relationship with Ducasse Paris team and keep a kind relations with the partner’s F&B department.

• To liaise with suppliers in order to ensure that the restaurant is always adequately stocked (linen, chemicals etc)

• To actively supervise training sessions to ensure that staff can perform their duties correctly

•  Other duties as assigned by Restaurant General Manager

 QUALIFICATIONS:

• Previous experience in similar establishment (same standing)  5 years

• Experience in establishing recruitment, training and leadership systems

• Prior restaurant management position, with opening experience preferred

If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.

Interested person may send your resume to pilailak.w@iconsiam.com 
or contact to K.Pilailak Tel. 084-438-3279 

PRAYA AND MOON Restaurant

Job Description

PRAYA AND MOON Restaurant

Job Description