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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

Langham Hotels International Ltd

Job Description

About Langham Hospitality Group

Nosmal Hospitality

Job Description

Description

Job Summary / Purpose:
Accommodate guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment and to ensure high-quality guest relation among others.

Hotel Front Office Job Responsibilities:
1. Has to fulfil the daily Front liner tasks such as guest registration/ check out, answering telephones, emails and reservations. Expected to be knowledgeable and capable of performing all front office tasks.
2. To act as the main liaison personnel for in-house guests / member of public in your shift.
3. Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries
4. Ensures that services are delivered in the most cost efficient manner whilst ensuring that follow the standard of service are achieved.
5. To respond and communicate directly to your immediate supervisors/ department head in any operational / disciplinary issues.
6. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
7. Understands room status and room status tracking.
8. Knows room locations, types of rooms’ available, room rates and uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
9. Ensure all guest registrations are completed and correspond with Symphony system in guest information
10. To promote sales of other hotel products/ services to increase revenue i.e. Souvenir Items etc.
11. Responsible to write Daily Shift Report in log book.
12. To assist in any tasks assigned by the FOS.

Hotel Front Office Qualifications / Skills / Experience:
• Male / Female Candidates
• High school qualification or equivalent.
• Able to communicate effectively in English, proficiency in Mandarin will be added as advantage
• Strong written and verbal communication skills.
• Well-presented and professional appearance.
• Intermediate computer proficiency.
• Ability to learn on the job.
• Excellent customer service skills

A company involve in the hospitality and service industry, understand the employees are valuable assets to ensure the smoothness of its daily operations. Strive for good and fair working conditions for all employees.

Permai Rainforest Resort

Job Description

We are seeking a Front Office Assistant to join our team and be the welcoming face of our organization.

Key Responsibilities:

• Greet and assist walk-in guests with a friendly and professional demeanor. 
• Handle check-ins and check-outs efficiently, ensuring all reservation records are accurate and up-to-date.
• Address guest inquiries, provide information, and resolve concerns promptly and professionally to ensure a positive experience.
• Process payments and reconcile cash transactions accurately as required.
• Ensure all rooms are clean and ready to accommodate guests’ needs.
• Keeping the reception area tidy and observing professional etiquette.

Job Requirements:

• Proven experience as a front office assistant, receptionist, or in a similar role
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities
• A positive attitude and a professional appearance
• Experience in OTA will be an advantage
• Ability to handle sensitive information with discretion

The Danna Langkawi (Benua Perdana Sdn Bhd)

Job Description

Description

Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.

The Danna Langkawi is a five (5) Star Luxury Boutique Hotel with 125 lavish rooms, suites and 10 luxurious beachfront Villas located at Harbour Park , Pantai Kok, Langkawi. Built with Colonial-Mediterranean inspired architecture, this 5-star luxury resort is surrounded by enchanting nature and sandy beaches overlooking the Andaman Sea. Voted by TripAdvisor travelers as the No.1 (Luxury) Hotel in Langkawi and Malaysia for 5 consecutive year s since 2015, The Danna Langkawi is highly recognized for its personalized guests' services and inspiring accommodation.

Our Mission is we create and deliver an intimate Malaysian experience that our customers will always cherish.

Our Vision is to remain as a top resort in Langkawi and to be amongst the leading luxury resort in Asia.

The Danna Langkawi (Benua Perdana Sdn Bhd)

Job Description

Description

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.

The Danna Langkawi is a five (5) Star Luxury Boutique Hotel with 125 lavish rooms, suites and 10 luxurious beachfront Villas located at Harbour Park , Pantai Kok, Langkawi. Built with Colonial-Mediterranean inspired architecture, this 5-star luxury resort is surrounded by enchanting nature and sandy beaches overlooking the Andaman Sea. Voted by TripAdvisor travelers as the No.1 (Luxury) Hotel in Langkawi and Malaysia for 5 consecutive year s since 2015, The Danna Langkawi is highly recognized for its personalized guests' services and inspiring accommodation.

Our Mission is we create and deliver an intimate Malaysian experience that our customers will always cherish.

Our Vision is to remain as a top resort in Langkawi and to be amongst the leading luxury resort in Asia.

Zirconia Inc

Job Description

Job Qualification

Bachelor's Degree in Hospitality, Hotel and Restaurant  Management, Food Service or Business Management or any related course
Available Branch: SM North Edsa 
Minimum of 2 Years of management experience
Excellent Customer Service and Floor Management
Strong Leadership and Management Skills
 

Job Description

Planning and Delegating Duties to the staff
Assist in managing the daily operation of the store
Overseeing smooth running of the restaurant
Provide exceptional costumer service and lead staff to do the same
Conducting inspection of the restaurants and ensuring proper hygiene
Professionally Respond Guests concerns and Resolve to customer complaints quickly and resolve them effectively
 

RCX Recruitment Inc. (Formerly Reeracoen Philippines, Inc.)

Job Description

• Looking for candidates available to work:
  • Monday: Morning
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning
  • Saturday: Morning
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: ₱30,000 - ₱60,000 per month

Zirconia Inc

Job Description

Job Qualification

• Bachelor's Degree in Hospitality, Hotel and Restaurant  Management, Food Service or Business Management or any related course
  Available Branch: SM NORTH EDSA , BF HOMES PARANAQUE and SCOUT TUAZON DILIMAN QUEZON CITY
• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Minimum of 2 Years of management experience
• Excellent Customer Service and Floor Management
• Strong Leadership and Management Skills
• Communication and team management abilities
• Availability to work on Weekends and Holiday

Job Description

• Planning and Delegating Duties to the staff
• Assist in managing the daily operation of the store
• Overseeing smooth running of the restaurant
• Provide exceptional costumer service and lead staff to do the same
• Conducting inspection of the restaurants and ensuring proper hygiene
• Professionally Respond Guests concerns and Resolve to customer complaints quickly and resolve them effectively
• Coordinate communication between front of the house and back of the house staff
  
   

GP HR SOLUTIONS INC.

Job Description

Key Responsibilities:

• Supervise and Manage Visa Operations: Oversee the daily operations of the visa processing team, ensuring efficient handling of visa applications for various countries, and maintaining a high level of accuracy and compliance.
• Global Compliance: Ensure visa applications and related processes adhere to the specific legal and regulatory requirements of different countries, staying up to date with changes in immigration laws and policies.
• Team Leadership: Lead and manage a team of visa coordinators and specialists, providing guidance, training, and performance evaluations to maintain high productivity and morale.
• Process Optimization: Continuously review and improve visa processing procedures to enhance efficiency and reduce processing times while maintaining compliance.
• Vendor and Partner Liaison: Build and maintain relationships with external immigration service providers, embassies, and consulates to ensure the timely and smooth processing of visa applications.
• Reporting and Documentation: Maintain accurate records and reports of all visa applications, renewals, and expirations. Provide regular updates to senior management on visa processing status, challenges, and compliance issues.
• Issue Resolution: Address and resolve any issues or delays in the visa process by working with internal teams, external partners, and government agencies.

Key Requirements:

• Experience: Proven years of experience in visa processing, immigration services, or global mobility, with at least 1-2 years in a supervisory or management role.
• Knowledge: In-depth understanding of visa application processes for multiple countries, immigration regulations, and compliance requirements.
• Leadership Skills: Proven ability to lead and manage a diverse team in a high-paced, multi-country environment.
• Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex processes and requirements effectively to team members, stakeholders, and external partners.
• Organizational Skills: Strong organizational and multitasking abilities, with a keen attention to detail and the ability to manage multiple visa processes simultaneously.
• Problem-Solving: Ability to troubleshoot and resolve issues quickly while maintaining compliance with various countries' visa and immigration policies.
• Software Proficiency: Familiarity with visa processing and global mobility software tools, as well as proficiency in using office tools like Microsoft Office and other reporting tools.
• Education: Bachelor's degree in International Relations, Human Resources, Business Administration, or a related field (preferred).

Asiana Philippines GSA, Inc.

Job Description

• Primarily responsible for managing the revenue performance of Asiana Airlines in the Philippines by promoting its service, products, and brand
• Develop and sustain the relationships with assigned travel agencies to ensure the achievement of the revenue target
• Receive calls from travel agents and direct passengers at any given time
• Assists sales team with regards to travel agent’s concerns
• Assists in- house sales in terms of group bookings, follow- up of groups, and backup when needed
• Coordinates and assists with the reservations and ticketing department when needed
• Plan, organize, and execute marketing activities, especially agents’ events, trade shows, promotions, etc.
• Conducts market analysis and sales strategies to increase sales
• Deals with the principal directly
• Support the Head Office in developing, implementing, and managing digital marketing campaigns to promote products and services
• Prepare a fare sheet for promotions

Mandai Wildlife Group

Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibility:

The AVP, Business Tech Transformation Services, will lead the Transformation Committee Secretariat and Business Analysis teams. This role is responsible for driving transformation initiatives across various business units, ensuring effective optimisation of processes, and managing business analysis projects. The AVP will act as the Business Partner for the People vertical and will focus on driving optimisation and efficiency within the People function. The AVP will collaborate with stakeholders to achieve the organisation's strategic goals and support the continuous improvement of performance, people, and planet objectives.

1.       Leadership and Management:

• Lead and manage the Business Tech Transformation Services team.
• Oversee the Transformation Committee Secretariat, ensuring effective coordination and communication.
• Provide strategic direction and leadership to the Business Analysis team.

2.     Transformation Committee Secretariat:

• Lead the Transformation Business Partners in delivering transformation services and the organising of Transformation Project Committee (TPC) meetings across the various TPC Performance, People, and Planet.
• Act as the Secretariat for People Vertical and ensuring smooth planning and execution of the TPC meetings.
• Ensure alignment of transformation initiatives with organisational goals.

3.     Business Analysis:

• Lead business analysis projects, including Transformation 3.0 and MyProject100K projects.
• Ensure thorough analysis and documentation of business processes, requirements, and improvements.
• Collaborate with cross-functional teams to identify opportunities for optimisation and innovation.

4.      Business Partner for People Vertical:

• Focus on driving optimisation and efficiency within the People function.
• Develop and implement strategies to improve processes and performance in the People vertical.
• Collaborate with HR and other stakeholders to ensure alignment with organisational goals.

5.     Process & Optimisation:

• Drive process improvement initiatives to achieve optimisation goals.
• Implement best practices for process optimisation and efficiency.
• Monitor and report on progress, ensuring milestones and targets are met.

6.     Stakeholder Management:

• Collaborate with senior management and key stakeholders to align transformation initiatives with business objectives.
• Communicate progress, challenges, and achievements to relevant stakeholders.

7.      Team Development:

• Mentor and develop team members, fostering a culture of continuous improvement and innovation.
• Ensure adequate training and development opportunities for team members.

Job Requirements:

• Bachelor’s degree in business, Information Technology, or related field; having a Master’s degree and experience in LEAN processes will be an advantage.
• Proven experience in a leadership role within business transformation, IT operations, or business analysis.
• Strong understanding of business processes, process optimisation, and IT operations.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Strategic thinking and ability to drive organisational change.
• Proficiency in business analysis methodologies and tools.
• Strong project management skills.
• Excellent interpersonal and teambuilding skills.
• Ability to communicate complex concepts clearly and effectively.

Mandai Wildlife Group

Job Description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

• Review procurement requirements and sourcing documents;
• Source for items / services for business needs;
• Negotiate with vendors on contracts & prices to achieve saving targets;
• Evaluate quotations/tenders to ensure best values for business units;
• Provide procurement and contract support and advice to business units;
• Contract management including review & negotiation of contractual terms
• PO processing and reporting;
• Participate in process/policy improvement projects; 
• Other relevant duties as assigned.

Job Requirements:

• Diploma/Degree with minimally at least 3 years of relevant experience in procurement.
• Any experience in procurement in Facilities Management or Construction  will be favourably considered. Candidates will be reviewed for suitability for the different portfolio.
• Possess excellent negotiation skills
• Self-motivated, possess initiative and drive, and a good-team player.
• Excellent interpersonal skills with the ability to collaborate and interact with user departments regarding procurement matters
• Ability to work in a fast-paced environment.
• Strong hands-on knowledge on SAP material management module
• Proficient in Microsoft Office.

Philippine HVAC Series Corporation

Job Description

Duties and Responsibilities:

1.     Often client visitation

2.     Promote and sell heating, ventilation, and air conditioning equipment (HVAC) of industrial size to commercial accounts.

3.     Answering questions and addressing concerns

4.     Build relationships and establish faithful customer network

5.     Maintain customer database by inputting customer profile and updates

6.     Report any issues or concern to Department Head

7.     Other coordination work arranged by the Department Head

Job requirements:

1.     with any Bachelor’s Degree, or any related course

2.     Sales experience is an advantage.

3.     Has some experience in HVAC Industry is an advantage.

4.     Good Presentation and Communication Skills.

5.     Keen to details.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role

YENNEY PTE. LTD.

Job Description

Putrajaya Marriott Hotel

Job Description

MARCELINO INC.

Job Description

About us

The primary purpose is to operate and manage a refreshment stand, kiosk and counter. Ensuring all orders are filled quickly and accurately and that food is high quality

Qualifications & experience

• ATLEAST 1 YEAR EXPERIENCE OR WILLING TO BE TRAINED

Tasks & responsibilities

• COOK FOR EVENT
• HELP THE HEAD CHEF

Green Pasture People Management Incorporation

Job Description

We are urgently hiring for Dining Supervisors at our Fine Dining Japanese Restaurant!

QUALIFICATIONS:

• Candidate must possess atleast Bachelor's/College Degree/ Food and Service /Hospitality Management or equivalent
• Must have at least 1 year of working experience as Dining Supervisor in any Japanese Restaurants
• Excellent communication skills; Must be fluent in English
• Positive interpersonal skills required
• Strong organizational skills
• Highly organized and detailed oriented
• Must be meticulous and disciplined
• Has the ability to work in fast-paced environment
• Has exceptional customer-service skills
• Preferably with knowledge in handling restaurant reports
• Must be able to start immediately

SALARY AND PERKS

• Manila Rate
• Service Charge
• Free Meal
• Daily Tips
• Uniform Provided
• Double pay on holiday duties
• Complete Mandatory Benefits such as SSS, PAGIBIG, and PHILHEALTH.

Private Advertiser

Job Description

About the role
We are s a premier destination for exceptional events and gatherings in Alabang. Whether it's a corporate event, wedding, or gala, we provide elegant venues, outstanding service, and top-tier catering options. We are currently seeking an experienced Banquet Sales/Events Manager to join our dynamic team and drive event sales while ensuring client satisfaction. As our Events Manager, you will play a crucial role in planning, coordinating, and executing exceptional events that align with our company's vision and delight our customers. This is a full-time position.

Position Overview:
As the Banquet Sales/Events Manager, you will be responsible for maximizing sales opportunities for hotel events, including weddings, corporate functions, and social gatherings. You will work closely with clients from initial inquiry to event execution, ensuring that each event meets our high standards of service and excellence.

Key Responsibilities:

• Proactively generate new banquet and event sales opportunities for the hotel.
• Develop and maintain strong relationships with corporate clients, event planners, and social clientele.
• Handle incoming inquiries, conduct site inspections, and provide detailed event proposals.
• Manage the end-to-end event planning process, including budgeting, vendor coordination, and on-site execution
• Collaborate with internal teams (catering, operations, etc.) to ensure seamless event execution.
• Monitor event performance and provide insights to continuously improve the customer experience
• Achieve monthly/quarterly sales targets and revenue goals.
• Negotiate contracts and finalize all event details, including menus, floor plans, and A/V needs.
• Maintain accurate records in the sales database and provide regular reports on sales activity and progress.
• Stay up-to-date on market trends, competitor analysis, and new business opportunities. Attend networking events, expos, and other industry-related events to promote hotel services.
• Develop and implement event strategies that drive business growth and customer satisfaction
• Manage and mentor a team of event specialists to deliver high-quality, innovative events
• Ensure compliance with relevant regulations and safety standards

What we're looking for

• Bachelor’s degree in Hospitality, Business, Marketing, or related field (preferred).
• Minimum 5 years of experience in events management, preferably in banquet sales, hotel sales, or a similar role in the hospitality industry. 
• Proven track record of successfully planning and executing a diverse range of events, from corporate functions to social gatherings
• Excellent project management and problem-solving skills, with the ability to work under pressure and meet deadlines. Ability to manage multiple projects and clients simultaneously.
• Strong budgeting and financial management skills
• Exceptional interpersonal and communication skills to effectively liaise with clients, vendors, and internal stakeholders
• Excellent organizational skills with an eye for detail.
• Creative and innovative mindset to conceptualise unique event experiences
• A passion for delivering outstanding customer service.

What We Offer:

We are committed to providing our employees with a rewarding and fulfilling work environment. As our Banquet/Events Manager, you can expect:

• Competitive salary and performance-based bonuses
• Opportunities for professional development and career advancement
• Collaborative and supportive work environment.
• Work-life balance initiatives, such as flexible work arrangements

How to Apply:
Please submit your resume and a cover letter detailing your relevant experience to mail@theblackpigbar.com. We thank all applicants for their interest, but only those selected for an interview will be contacted.

About us
We are a  leading provider of premium food and event services in the Philippines. With a focus on sustainability, innovation, and exceptional customer service, we have established a strong reputation in the hospitality and tourism industry. Join our dynamic team and be a part of our exciting journey as we continue to grow and deliver unforgettable experiences to our clients.

Apply now to become our next Banquet / Events Manager!

Central Group (Centara Hotels & Resorts)

Job Description

BASIC FUNCTION

To supervise the entire daily Food & Beverage operations including:

• Quality and consistency of service and products.
• All cost factors.
• Cleanliness of all Food & Beverage areas.
• Final selection and training of staff.
• Production of Departmental profit.
• Delegate and ensure responsibility for various elements of the operation to the respective staff members.
• To in charge of F&B marketing by preparing a proper plan and monitoring to achieve a goal.

DUTIES & RESPONSIBILITIES

1. Responsible for the overall activities of this department, lay F&B Marketing plan, try to achieve the budget and control expenses for maximizing departmental profit, maintain excellence of the standards of service, food quality and presentation, through enforcing systems, methods, courtesy and constant training of the F&B staff for a better efficiency.

2. To perform any other duties, set by hotel policies, management or his/her direct supervisor, which are not included here above.

3. Responsible to the Management of the hotel for the overall activities of the Department, namely the standards of service, quality and presentation leading towards guest’s satisfaction. Schedule the staff, train them and ensure a consistency among the staff proper scheduling, training and efficiency of the staff under his direction, for maximizing the sales volume while minimizing cost, expenses and payroll, thus achieving a satisfactory Department profit.

4. Responsible for the process of;

5. Planning, organizing, staffing together with management.

6. Executing, controlling, and innovating in F&B Dept.

7. To underline the basic elements for forecasting the F&B operational budget as accurately as possible.

8. Analyses the operational accounting and financial report related to his Dept./and, if necessary, sets corrective action and makes his recommendation to management when it is out of his authority.

9. Together with Director of Sales, set up a programme of F&B Promotions and Sales Policies including Banquets/conventions/special promotions such as food festival, etc. to be submitted to the Management for approval.

10. Direct, supervise and cheek supervise and checks the overall F&B operations/consisting of menu and beverage list planning, proper purchasing, maintaining, receiving, storing and issuing of food and beverage, food production, standard of service in restaurants, bar and banquet operations and proper credit and collection for the food and beverage served.

11. Responsible for the proper handling and controlling of F&B materials and equipment with and attempt to ensure that looses and breakage are minimized.

12. Set up training programme according to the needs and will see that these are followed by his designated supervisors.

13. To complete a monthly F&B report to be presented to Management following the monthly financial results for this Department with comments on the activities.

14. Authorize all requisitions from storerooms in his department/and/or delegates to his subordinates when ever/wherever he should find it suitable. Evaluate, control and authorise the necessary repair, maintenance and work orders in this Department.

15. Conduct F&B Meeting, Advertising & Promotion Meeting, Year End Meeting and will attend the Department Head meeting conducted by the Management and other meetings as required.

16. He will have his share as Executive on duty as planned by the Management/and will comply with any other requests by the Management of the hotel, policies and procedures set up by the Management and the Company.

17. Inspect the outlets and back-of-the-house areas on a regular basis.

18. Personally verify that the guests in all outlets are receiving the best possible service available.

19. Tastes the food weekly with the chef in the various kitchens to ensure that food quality is high and consistent.

20. Monitor the quality of food in the staff canteen.

21. Liaise with the concerned executives in the creation and planning of new menus.

ZAHRA SG PTE. LTD.

Job Description

Courtyard by Marriott

Job Description

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
The Guest Experience Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, upselling products to guests.

What will I be doing? 
As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.  
• Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
• Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
• Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.
• Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.
• Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.
• In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.
• Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.
• Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.
• Promote and administer Hilton programs such as Hilton Honors to arriving guests, ensuring that guests know location of rooms containing room keys, tokens of appreciation and gifts to guests, etc.
• Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.
• Promptly answer the telephone and kipsu inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
• Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.
• Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?
A Guest Experience Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error. 
• Able to access and accurately input information using a moderately complex computer system.
• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• 1 or 2 years of related working experience preferred.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton International Phils.

Job Description

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Ocean Aire Hotel Corporation

Job Description

Position Title:          Executive Housekeeper   

Reports To:              General Manager   

Position Summary:

An Executive Housekeeper, also known as an EHK, is responsible for managing and overseeing the housekeeping staff in a hotel. This role involves a wide range of responsibilities, including hiring and training new staff members, developing cleaning schedules, and ensuring that all guest rooms and public areas are kept clean and presentable.

In addition to managing the housekeeping staff, an EHK is also responsible for coordinating with other departments within the hotel to ensure that the needs of guests are met. This may involve working closely with the front desk staff to ensure that guest requests are fulfilled in a timely and efficient manner, or with the maintenance team to ensure that any issues with guest rooms or public areas are addressed quickly.

To be successful as an Executive Housekeeper, candidates should have strong leadership skills, excellent communication abilities, and a keen eye for detail. They should also have a deep understanding of cleaning and sanitation practices, as well as the ability to develop and implement effective cleaning schedules and protocols.

Overall, the role of an Executive Housekeeper is an important one in the hospitality industry, as it helps to ensure that guests have a clean and comfortable stay. 

Responsibility:

Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for the housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time logbook of all employees within the department.

Recruit and train new employees. Assign new employees to work with experienced help. Checks on the work of these employees occasionally and observes the reports made by the supervisors.

Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and sends correspondences.

Hilton International Phils.

Job Description

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Solid Lyndelle Manpower Services Inc.

Job Description

-PLEASE ATTACH YOUR CV/RESUME-

Job Qualifications:

• At least High School Graduate

• Can cook

• Can start immediately

Qualifications
High School Diploma
Skills Required
Communication Skills

Private Advertiser

Job Description

• Proven work experience as a Retail Sales - Associate, Sales Representative or similar role
• Assess customers needs and provide assistance and information on product features
• Ensure high levels of customer satisfaction through excellent sales service
• Strong communication skill both verbal and written
• Can multi-task with Reporting skills, Computer software skills including Microsoft Office/ Excel
• Build productive trust relationships with customers

Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise 
Assist guests/ visitors in and out of vehicles and ability 
to speak, read, write and understand English 
Provide excellent support and assistance to ensure our customers' satisfaction. 
Ability to communicate with guests, respond to questions, knowledge of service, local area events and activities 
Engaging with guests to build a connection and anticipating the guest's needs and requests 
With pleasing personality and 
 

• Willing to Face to face Interview Asap
• 5 days a week 
• Work on site

Luxury Hotels & Resorts (Thailand) Ltd.

Job Description

SPUD SQUAD PTE. LTD.

Job Description

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 05 October 2024
• Expected salary: $9 - $12 per hour

Grand Alliance Import Corporation

Job Description

A restaurant supervisor is tasked with ensuring that a restaurant runs smoothly. This can involve many different tasks, including hiring and training staff, managing schedules, and ensuring compliance with all food health and safety requirements. The role of the restaurant supervisor can also be a customer-facing one.

Restaurant Supervisor Responsibilities:
Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staff's work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:
At least 2 years College Education.
A bachelor's degree in business administration or hospitality is advantageous.
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.

Grand Alliance Import Corporation

Job Description

Restaurant Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise, and managing all areas of staffing, including scheduling employees.
Duties and Responsibilities:
Recruiting, interviewing and training staff to follow restaurant procedures
Maintaining safety and food quality standards
Keeping customers happy, getting their feedback on the experience and handling complaints
Organizing schedules, keeping track of employees’ hours and recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Supervising daily shift operations, including front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance and disciplining or retraining employees to correct poor performance

EBB & FLOW PTE. LTD.

Job Description

Casa Vostra is excited to share that the opening of its first physical outlet since their delivery concept will be primarily situated in Raffles City, where customers are able to access restaurant-quality Italian pizzas, pastas, and gelatos. We invite youto be a part of shaping these incredible dining experiences with us! If you’re someone who takes joy in connecting with others and creating warm, welcoming atmospheres, we’d love for you to join our service family

Key Responsibilities:

• Warmly welcome and assist guest with their orders
• Assist with the supervisor with daily opening and closing of the outlet
• Build and maintain excellent relationship with guest
• Make menu recommendations to guest with extensive menu knowledge
• Ensure smooth floor service by serving guest in a timely manner

Qualifications:

• No experience needed just a teachable heart 
• Passion for italian cuisine and hospitality
• Ability to work in a fast pace environment 

Perks:

• Birthday Leave to spend with loved ones on your special day
• Competitive Staff Discounts across outlets 
• Health and Medical Insurance coverage
• Opportunity to learn from knowledgeable mentors in the industry

If you’re a passionate individual with a strong work ethic we invite you to apply!

Aureo Hotels and Resort

Job Description

Job Description

Job brief

We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction.

Responsibilities

• Help in the preparation and design of all food and drinks menus
• Produce high quality plates both design and taste wise
• Ensure that the kitchen operates in a timely way that meets our quality standards
• Fill in for the Executive Chef in planning and directing food preparation when necessary
• Resourcefully solve any issues that arise and seize control of any problematic situation
• Manage and train kitchen staff, establish working schedule and assess staff’s performance
• Order supplies to stock inventory appropriately
• Comply with and enforce sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers

Requirements

• 2 to 3 years of experience as a Sous Chef
• Understanding of various cooking methods, ingredients, equipment and procedures
• Excellent record of kitchen and staff management
• Accuracy and speed in handling emergency situations and providing solutions
• Familiar with Hotel industry’s best practices
• Working knowledge restaurant management software
• BS degree in Culinary science or related certificate would be a plus

Aura Bangkok Clinic (Retail)

Job Description

Overall values:

• Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
• Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
• Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
• Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
• Excellent presentation skill with strong logical thinking. 
• Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
• Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

Job descriptions:

• Preparing guest schedules and ensuring treatments are booked accurately and timely. 
• Schedule appointments for customers and therapists. 
• Assign therapists and explain their responsibilities. 
• Preparing daily sales reports and accompanying work sheets. 
• Ensure timely and accurate billing for treatments. 
• Capable of handling early-stage client concerns and unique requirements. 
• Effectively promote and sell spa programs to groups and walk-in clients. 
• Handle client complaints and feedback, directing them to the proper offices for resolution. 
• Process payments for spa services. 
• Manage spa inventory and restock products as needed.
• Taking on additional responsibilities as needed.

Requirement:

• Graduated in any bachelor’s degree.
• Excellence communication skills in English
• Proven minimum one year experience in a receptionist function inside the spa would be advantage.
• Good interpersonal skills and a team player.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Quick problem-solving skill.
• Good analytical, logical and mathematical skill.
• 6 days off per month (excluding weekends and public holidays)
• Available for shift work.

The Palawan @ Sentosa

Job Description

Sentosa Development Corporation & Subsidiaries

Job Description

Overall Job Purpose:
You will be part of the Marketing & Guest Experience Division team to nurture and champion guest service excellence and experience on Sentosa.

As a vital member of the Marketing & Guest Experience Division, your role is to actively promote and uphold a culture of exceptional guest service and experience across Sentosa. Your contributions will be instrumental in supporting and advancing the Division's diverse initiatives. In your capacity, you will lead the development, implementation, and supervision of training and recognition programs. These programs are designed to equip employees with the necessary skills to effectively gather and use guest insights, address issues, and enhance overall service standards. Your administration of recognition programs will serve to inspire and acknowledge employees for their commitment to enhancing guest satisfaction and loyalty. By ensuring that these initiatives align with organizational objectives, you will play a pivotal role in cultivating a culture of excellence and continuous improvement within the team, ultimately elevating the guest experience and fostering stronger guest loyalty.

Key Responsibilities

• Review, enhance or develop the organisation’s service programmes.
• Maintain the service rewards programme digital platform, continually exploring ways to streamline processes and propose new and exciting rewards as part of service excellence recognition.
• Coordinate Service Award initiatives and events, including, the annual CEO Star Award ceremony, Service Appreciation, etc.
• Cultivate strong working collaborative relationship with internal divisions and Island Partners to obtain buy-in on improvement to service processes and service initiatives.
• Design and develop comprehensive training programs and materials focused on guest service excellence, insights analysis, and experience management.
• Ensure training content is up-to-date, relevant, and aligned with current industry best practices.
• Conduct training sessions and workshops for new hires and existing SDC and IP staff on topics related to product knowledge, guest feedback, service standards, and experience enhancement.
• Use various training methods, including hands-on workshops, role-playing, and e-learning modules.
• Assess training needs through feedback from staff, performance reviews, and guest satisfaction metrics.
• Develop targeted training initiatives to address service gaps and enhance team performance.
• Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics.
• Make data-driven recommendations for improvements and adjustments to training plans.
• Work closely with the Guest Insights & Experience team to ensure training aligns with departmental goals and initiatives.
• Collaborate with HR and departmental managers to integrate training with overall employee development plans.
• Maintain accurate records of training activities, attendance, and outcomes.
  Prepare regular reports on training effectiveness and progress towards departmental objectives.
• Effectively manage the training account, including the timely procurement of services and related activities

Job Requirements (Qualifications, Knowledge & Experience Required)
 

• Degree qualification
• Relevant certifications in training or instructional design are a plus.
• Minimum of 2-4 years of experience in training and development, preferably in a hospitality or guest service environment.
• Experience in designing and delivering training programs, with a strong understanding of guest service principles and insights.
• Strong presentation and communication skills, with the ability to engage and motivate diverse audiences.
• Excellent organisational and project management skills, with attention to detail and the ability to handle multiple tasks/projects simultaneously.
• Proficiency in using training software, learning management systems (LMS), and Microsoft Office Suite.
• A passion for developing others and a commitment to enhancing guest experiences through effective training.
• Strong analytical skills with the ability to assess training needs and measure program effectiveness.
• Adaptability and a proactive approach to identifying and addressing training challenges.
• Familiarity with e-learning tools and technologies
• Experience in using data to evaluate training effectiveness and drive improvements

ARS DIGITEL WORLD PTE. LTD.

Job Description

SSG Hotels Pte Ltd

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

As part of the culinary team, responsibilities include but are not limited to all levels of ability up to and above the below:

- As part of the culinary team, responsibilities include but are not limited to all levels of ability up to and above the below:

- Maintain kitchen hygiene and safe food storage and rotation.

- Co-ordination of all aspects of the departments operation to ensure that the services of the Department are delivered to guests or internal customers with the aim of exceeding guest expectations and in accordance with standards and procedures.

- Responsible for the day to day management of staff working in the Department.

- Align management style, working practices and conduct with hotel vagabond Vision, Corporate Values and policies. To comply with Code of Conduct at all times.

- Analyze and respond to guest feedback, guest satisfaction and employee satisfaction information; and give a positive commitment to continuous improvement of product and performance.

- Monitor all Kitchen equipment to ensure safe and functional operation and report faults to Engineering

- Complete daily Stores Requisitions

- Liaise with other Chefs to streamline operations.

- Supervise and or prepare daily food preparation and service requirement.

- Conduct or learn to conduct daily briefings and weekly staff meetings, counseling and discipline.

- Conduct or learn to conduct staff appraisals bi-annually (minimum), and analyze training needs for current positions and future promotions.

- Coordinate service between F.O.H and B.O.H.

- Provide advice and recommendations on menu development, food availability trends, market prices, food preparation, methods and cuisine.

- Provide training in food skills and knowledge to F.O.H staff.

- Responsibility for effective recruitment, training and development, certification, performance evaluation, turnover reduction and optimization of productivity through efficient work practices and staff rostering.

- Supervise the job tasks and quality of Kitchen Stewards work.

- Completely understand, implement and ensure adherence to Award provisions, and policies.

- Develop and implement strategies to minimize absenteeism and to manage occupational health & safety issues.

- Be well versed and knowledgeable of Fire and Evacuation procedures as well as health and safety requirements in the Workplace. Ensure associates are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

-Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislations.

- Undertake any additional duties as requested by the Hotel Management.

- Follow food safety program

- Exercise quality control and portion control measures, as well as wastage minimization.

CapitaLand Group

Job Description

Job Title – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

• Assisting lyf residents with their check-in (via mobile app or kiosk) 
• Encouraging members to download the DiscoverASR app to explore and interact with the lyf community 
• Explore the various functions of the app with residents (Mobile key, how to message lyf Guards, make ancillary purchases (if available))
• Handling guest queries
• Facilitating communication and requests 

2. Ensure operational efficiency by: 

• Monitoring record of room availability using the hotel's property management system (PMS) 
• Ensuring that processes carried out adhere to corporate guidelines 
• Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces 
• Handling walk-ins, emails, and phone inquiries
• Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by: 

• Noticing guest preferences and managing their profiles
• Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives
• Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience 

Job Requirements

You are: 

• A dynamic and self-motivated with strong presentation, verbal and written communication skills 
• A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities 
• One with knowledge of current trends and happenings
• A people person and a do-er: be ready to get all hands-on! 
• Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands 
• Tech savvy, able to pick up and use new systems and technology solutions easily 
• One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)
• Willing to do 5-day work week shifts, including night shifts

Employability Partner: NTUC’s e2i (Employment and Employability Institute)

Marivent Resorts and Hotels Inc.

Job Description

Duties & Responsibilities:

1. Oversee the day-to-day operations of the bar, ensuring efficient and smooth service delivery.

2. Ensure the bar is stocked adequately with beverages, ingredients, and supplies.

3. Monitor bar opening and closing procedures and ensure all health and safety protocols are followed.

4. Supervise and support bar staff, including bartenders, servers, and support staff.

5. Conduct staff briefings before each shift, outlining service standards and any special instructions.

6. Assist in staff scheduling, ensuring adequate coverage during peak hours.

7. Provide on-the-job training, coaching, and performance feedback to staff.

8. Ensure that all guests receive a high standard of service and have a positive experience.

9. Resolve any customer complaints or issues in a professional and timely manner.

10. Monitor the atmosphere and ensure that the environment remains welcoming and conducive to customer enjoyment.

11. Ensure compliance with local laws and regulations, including alcohol service, health, and safety standards.

12. Conduct regular inspections to maintain cleanliness and organization in the bar area.

13. Monitor adherence to responsible alcohol service policies.

14. Oversee cash handling procedures, including opening and closing cash registers, preparing cash deposits, and reconciling sales.

15. Assist in managing stock levels, ordering supplies, and maintaining inventory control.

16. Monitor sales performance and provide input on ways to increase profitability.

17. Handle emergencies, including customer incidents, equipment failures, or security issues.

18. Make decisions regarding staffing, service flow, and customer management to maintain operational efficiency.

19. Prepare daily or weekly reports on sales, customer feedback, and operational issues.

20. Report any maintenance issues or bar-related concerns to senior management.

Qualifications, Skills and Experience:

1. A Bachelor's degree or equivalent is required.

Previous experience in a supervisory or management role in a bar or hospitality environment.

2. Strong leadership and team management abilities.

3. Excellent customer service and conflict resolution skills.

4. Knowledge of inventory control, cash handling, and stock management.

5. Familiarity with health and safety regulations in the hospitality industry.

6. Ability to work in a fast-paced environment and handle high-pressure situations.

7. Flexibility to work evenings, weekends, and holidays as required.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: ₱30,000 - ₱35,000 per month

Central Group (Centara Hotels & Resorts)

Job Description

BASIC FUNCTION

Supervises preparation of all food products and ensures superior quality meals are produced in accordance with forecasted cost and to the satisfaction of the guests.

DUTIES AND RESPONSIBILITIES:

1) Responsible for professional staffing within the limits of the staffing guide.

2) Controls costs in aspects to purchasing, storing, production, waste etc.

3) Constantly creates new products and maintains high standards.

4) Ensures adherence to minimum standards.

5) Consults and advises the banquet manager in regard to banquet activities.

6) Consults and advises Chief Engineer on all matters pertaining to maintenance of the food production department.

7) Works closely with F&B cost controller in regard to food cost, storing, issuing etc.

8) Liaises with Purchasing Manager in regard to purchases of high quality products.

9) Is actively involved in menu planning, considering popularity and variety of dishes in accordance with market conditions.

10) Prepares standard recipes for all menu items

11) Meets with banquet office daily in regard to banquet activities and requirements.

12) Supervises receiving of food items with an emphasis on quality checking.

13) Sets up training programme for all kitchen personnel and teaches constantly.

14) Sets up training programme for receiving personnel.

15) Inspects storerooms, refrigerators and freezers daily to ensure no waste.

16) Enforces established policies and procedures

17) Constantly creates new dishes, with emphasis on involved in new buffet set ups for various theme parties.

18) Checks all areas assigned to him in regard to sanitation and hygiene to prevent contamination of any kind.

19) Is well informed of the local health codes.

20) Ensures professional performances through:

• Inspects cooks in regard to food preparation.
• Checks on portion sizes according to standard recipes.
• Check on food garnishes
• Constantly teaches cooks in the fine points of cooking.
• Tests food for taste
• Evaluates overall performance.

21) Maintains and checks all records, reports and other administrative work.

22) Develops contacts with suppliers and checks out their operations to ensure reliability and consistency

Starphire Hotel Company Limited

Job Description

Responsibilities:

• The incumbent will assist the management to monitor the daily operations of Guest Services, Housekeeping, Engineering of entire hotel
• To lead and coach the operations team to perform with maximum productivity and efficiency, to comply with hotel policy and procedures 
• To supervise the operations team to optimum the room occupancy and maximize the revenue 
• To develop and implement the training programs to enhance team performance and guest service standards  

Job requirements:

• Diploma holder in Hotel Management / Business Administration or related field 
• Minimum 10 years' relevant experience in Hotel Rooms Division, with 5 years in managerial level 
• Strong analytical and problem solving skills 
• Excellent leadership skills and able to develop sound working relationships with colleagues 
• Strong sense of responsibility, independent and able to work under pressure

We offer attractive remuneration package and friendly working environment.

Interested parties please apply with full resume stating PRESENT and EXPECTED salary to hr2@starphirehotel.com.

We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for recruitment related purpose.

Laguna Hotel Holdings Pte Ltd

Job Description

Roles & Responsibilities

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,400 - $2,700 per month

AVILLION HOTEL CAMERON HIGHLANDS

Job Description

Qualifications & experience

• - Minimum 3 years in a supervisory or managerial position. - Excellent communication, leadership, and problem-solving skills. Ability to handle multiple tasks and work under pressure. - High school diploma or equivalent. - Proficiency in hotel management software and Microsoft Office Suite.

Tasks & responsibilities

• - Manage front office staff, provide training, monitor their performance and resolve guest request & complaints. - Supervise Front Office daily operations. - Prepare daily operational reports, inventory and handle communication with other departments. - Respond to and manage emergency situations.

Benefits

• - Competitive salary and benefits package - Opportunities for professional development and career growth - A dynamic and supportive work environment - Employee discounts and perks - Hostel for employees

GAN BEI PTE. LTD.

Job Description

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $3,200 - $4,000 per month

The Supreme HR Advisory Pte Ltd

Job Description

• Island-wide (Bukit Panjang/ Sembawang/ Orchard/ Paya Lebar/ Kent Ridge/ Jurong West etc.)
• 6 days work per week
• Company Benefits & Incentives
• Fast-track Career Progression
• Company Industry - Food & Beverage

Interested applicants can send your resume to ✉ ivy_leo@thesupremehr.com or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Primary Responsibilities:

• Provide excellent service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions from customers
• Ensure and manage the service team to comply with all our company service guidelines and safety procedures
• Enforce restaurant quality, service and value standards, keep restaurant clean and tidy to create a comfortable environment for customers
• Manage and continuously improve service standards and provide support as necessary to ensure the service team can carry out assigned tasks
• Any other duties as assigned by your superior

Requirement: 

• Bachelor’s Degree in any discipline

Leo Shin Guan Reg No: R22108030
The Supreme HR Advisory Pte Ltd EA No: 14C7279