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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

ONYX Hospitality Group

Job Description

Marriott International

Job Description

Marriott International

Job Description

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Descriptions:

·       Assist Operation Manager in managing the operations of the Coffee House & Boutiques ensuring daily smooth operations

·       Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis

·       Prepare the Roster on a weekly basis

·       Ensure all service staff are communicated correctly and meeting all established standards of service consistently

·       Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries

·       Process guests’ orders to ensure that all items are prepared and served promptly

·       Direct and coordinate the activities between kitchen and service staff

·       Supervise coffee services and catered events, ensuring neatness and cleanliness of service ware

·       Assists in setup and clear down of the front and back of Coffee House & Boutiques operations

·       Ensure food safety regulations are followed as according to NEA’s policy

·       Ensure waste is minimized and properly recorded

·       Handling of cash, POS system and report of take-in-cash when on duty

·       Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for

·       Organize all documentations and reports on shift work on a daily basis

·       Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Coffee House & Boutiques

·       Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Coffee House & Boutiques

Qualifications:

·       Minimum 5 years of experience in F&B / Retail operations, preferably in luxury goods industry

·       Pleasant and well-groomed

·       Excellent communication and interpersonal skills

·       Fluent in English Communication

·       The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness

·       High initiative and positive attitude

FASHION KINGDOM CO., LTD.

["Valiram Group is a leading luxury goods and 360\u00b0 retail specialist in Southeast Asia, with operations across Malaysia, Singapore, Indonesia, Australia, New Zealand, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. Established in 1935, the group has expanded from its origins in the textile trade to become a major player in luxury retail, representing over 200 brands across various categories, including fashion, accessories, timepieces, jewelry, beauty products, and even confectionery and dining concepts."]

Job Description

Job Responsibilities

• Overseeing the operations of the Coffee House & Boutiques to ensure smooth and efficient performance.

• Monitor staff appearance to ensure adherence to company grooming standards, and enforce compliance with standard operating procedures.

• Prepare and manage weekly staff rosters.

• Communicate service standards clearly to all team members and ensure consistent service delivery.

• Deliver friendly, attentive, and efficient service, addressing customer needs, complaints, and inquiries promptly.

• Process customer orders accurately to ensure timely preparation and service.

• Coordinate activities between the kitchen and front-of-house teams to maintain workflow and service quality.

• Supervise coffee service and catered events, maintaining cleanliness and presentation standards.

• Assist with the setup and breakdown of both front- and back-of-house operations.

• Ensure full compliance with food safety regulations in accordance with NEA policies.

• Minimize and accurately record waste.

• Manage cash handling, operate POS systems, and report cash intake when on duty.

• Maintain accurate daily sales records, ensuring all items are properly accounted for.

• Organize shift documentation and reports daily.

• Manage stock ordering, inventory control, and ensure the availability of the latest products and updated product catalogues.

• Create visually appealing merchandise displays that enhance customer experience and showcase the Coffee House & Boutiques.

Qualification:

• Bachelor or Master's degree

• Minimum of 3 years’ experience in F&B or retail operations, preferably in the luxury goods sector

• Pleasant demeanor with a well-groomed appearance

• Strong communication and interpersonal skills

• Good command of English, both spoken and written

• Hands-on, customer-centric approach with a proactive and assertive attitude

• High initiative and a positive, can-do mindset

Private Advertiser

Job Description

- Oversee opening, service periods, and closing procedures to ensure operational readiness.

- Deliver and maintain high standards of guest service; actively engage with guests to collect feedback.

- Recruit, onboard, schedule, coach, develop and discipline FOH staff; run regular team briefings.

- Coordinate closely with Head Chef/kitchen leadership on menu execution, portion control, food quality, and service timing.

- Monitor daily sales, labor, food cost and other operational metrics; implement corrective actions when variances occur.

- Manage on-site inventory: receiving deliveries, perform stock counts, control shrinkage and ensure FIFO.

- Enforce health, safety and sanitation standards (local regulations and company policies).

- Handle guest complaints and incidents; perform root-cause follow up to prevent recurrence.

- Prepare and submit daily/weekly operational reports (sales, cash, incidents, staffing) to the GM.

- Support local marketing and promotional activities; execute in-store events and up-selling initiatives.

- Maintain cost control through portioning, waste reduction and labor optimization.

- Implement company SOPs and contribute practical feedback for SOP provident.

Key performance indicators (KPIs)

- Guest satisfaction scores / Net Promoter Score (NPS)

- Average check / covers per shift / table turnover

- Food cost % and labor cost % vs. budget

- Sales growth and target attainment (daily/weekly/monthly)

- Employee turnover and staff engagement metrics

- Hygiene and safety audit scores

- Shrinkage and stock variance

Qualifications:

- Minimum 2–3 years of experience as a Restaurant Manager, Supervisor or Assistant Manager in a fast-paced restaurant environment.

- Proven track record of team leadership and delivering guest service excellence.

- Basic financial literacy: ability to read P&L line items affecting the outlet.

- Knowledge of food safety and local health regulations.

- Strong communication skills in Thai and functional English (adjust based on location).

- Flexibility to work evenings, weekends and public holidays.

Core competencies

- Guest-centric mindset and problem solving under pressure.

- People management: coaching, scheduling, conflict resolution.

- Operational discipline and attention to detail.

- Basic numerical skills and data-driven decision making.

- Initiative, resilience and a positive, service-oriented attitude.

iKitchen, Inc,

Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

Grand Copthorne Waterfront Hotel Singapore

Job Description

Job Description

• Responsible for the operations of Front Office functions

• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.

• Handles all guest complaints/ feedback in a professional manner

• Follow up on guest complaints efficiently and take corrective action

• Provides on-site support to guests' needs and queries

• Oversee and supervises guests arrivals and departures with the front office team

• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests

• Ensures all reception and cashiering procedures are performed in accordance with established standards

• Works closely with other operational departments to provide seamless and consistent guest service

• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guests

Job Specification

• Minimum O levels, Diploma or equivalent

• At least 2 years of relevant working experience in a similar capacity

• Good knowledge on PMS Opera

• Able to work shifts, weekends and public holidays

• Strong problem solving and analytical skills

• Excellent communications skills

• Customer service oriented and able to handle challenging situations professionally

• Ability to perform under pressure in a fast-paced environment

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Holiday Inn Singapore Atrium

Job Description

Reporting to the Rooms Division Leader, the Assistant Front Office Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Assisting Front Office Manager on all pertinent matters affecting guest service and hotel operations

• Cooperates, coordinates and communicates with all stakeholders in the hotel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.

• Coach and support Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.

• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 3 years’ experience in front office / guest services or related discipline including supervisory experience.

• Have 1 year experience in a similar capacity in hotel environment.

• Excellent problem handling and communication skills.

• A great team player and have good leadership skills.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.

• Health and dental insurance.

• Birthday off / Duty meal / Laundry benefits

• Training and Development Opportunities.

• Up to 50% F&B discount at IHG Hotels selected restaurants.

• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

AlwaysHired Pte. Ltd.

Job Description

Job Summary:

• A dedicated, branded restaurant

• Basic $3100 - $3500

• 5.5 days per week, 6 days off a month

• 9 hour retail working hours, (In between off 2~3 hours at noon time)

• Location: Islandwide outlets

• Career training & promotion, medical, staff meal provided

• Supportive working environment

Responsibilities:

• Learning and mastering service duties.

• Efficiently serve guests, meeting special requests.

• Demonstrate cooperation, safety awareness, and multitasking.

• Uphold top-tier service and hygiene standards.

• Maintain excellent work performance and professional grooming.

• Monitor the quality of all food and beverages served.

• Ensure smooth operation of assigned section/area, handling any ad-hoc duties as needed.

Requirements:

• Passionate in F&B operation and high willingness to learn

• 1 years of experience in F&B industry is advantageous (If applicable)

• Comfortable with working during weekend or public holiday (If required)

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Leong Chan Nam (Jentson)
Registration Number: R2091827
AlwaysHired Pte Ltd
EA Licence No: 24C2293

PARKROYAL COLLECTION Marina Bay, Singapore

Job Description

Job Description:

• Setting up and maintain the Executive Lounge during breakfast buffet, afternoon tea and evening cocktail hours.
• Ensure that all foods and drinks are properly served while maintaining high standards of cleanliness and sanitation.
• Ensure that the Executive Lounge is properly maintained at all times.
• Report and ownership of lounge’s fixtures, wares to ensure tiptop operating condition.
• Report and follow up on any malfunction equipment.
• Manage sufficient and timely requisition of F&B; administrative; operating equipment/fixtures to ensure the lounge is well stocked at all times.
• Handle guest feedback and requests.
• Maintain good guest relations with all guests at all times.
• Knowledge of the daily VIP and lobby movements and requests.
• Responsible for the Guest Experience.
• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Complete designated cashier and closing reports in the computer system.

Requirement:

• At least 1 year of working experience in Front Office and/or Food & Beverage.
• Possesses Operas System knowledge
• Diploma in hospitality management preferred.
• Good communication and interpersonal skills.
• Possess Valid Basic Food Hygiene Certifications

The Ascott Limited

Job Description

Job description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures

• Ensure all guests are attended to at the Front Desk

• Issue apartment access key cards

• Attend to and anticipate all guests' queries and needs

• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements

• Manage guests’ accounts, information and apartment availability in the system

• Perform simple bookkeeping

• Make and confirm reservations

• Respond to all queries through walk-ins, emails and calls and assist with requests

• Handle and record resident feedback and complaints, referring them to supervisors and managers 

• Perform related tasks as assigned
  

Job Requirements

You have:

• Possess a good command of spoken and written English

• Pay attention to details

• Excellent team player and service-oriented

• Passion in learning a variety of tasks, including handling paperwork

• Willingness to perform shifts

Chooks to Go Inc.

Job Description

Qualifications:

• Graduate of Bachelor of Science in Restaurant Management or Business Related course.

• Above average communication skills (written, verbal, and interpersonal)

• Has leadership skills; flexible and adaptable; has a keen eye for details

• Must be willing to work on shifting schedule and long hours.

• Computer literate

Duties and Responsibilities:

• Learn and practice excellent customer service skills.

• Handle customer inquiries, complaints, and feedback under the supervision of Restaurant Manager.

• Assist in managing and supervising restaurant staff

• Guarantees that SSOP is being implemented at all times

• Develop leadership and team management skills.

• Learn to perform regular quality checks and address any issues promptly.

• Take on increasing responsibilities as training progresses and demonstrate readiness for a managerial role.

The Capitol Kempinski Hotel Singapore

Job Description

SCOPE

Reporting to the Front Office Manager, the incumbent in the position is responsible for supervising the operations at the reception. He/she will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.

OVERALL OBJECTIVES

• Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
• Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
• Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all complaints received from all guests. Follow up when necessary.
• Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
• Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
• Follow up with Housekeeping any unresolved room discrepancies.
• Maintain reservation procedures, same day arrivals.
• Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
• Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
• Understand and carries out duties in line with Hotel Emergency Procedures.
• Inspects guestrooms on a daily basis.
• Responds promptly to any operational requests from Front Office and other hotel departments.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 3 years experience in a similar role
• Comprehensive Opera knowledge
• Mature & Customer focused.

BONKERS PUB LLP

Job Description

To provide great customer service while performing regular waiter duties, as well as managing fellow waiters. One must be a great multi-tasker and quick decision.

Take orders from their tables, communicating with the kitchen and bar staff to place food and drink orders. They also check that the waitstaff place orders correctly and deliver them to the correct tables.

usually expect to work evenings, weekends, and holidays.

Hotel Traveltine

Job Description

• PRIMARY OBJECTIVES

• To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out.

• To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.

• To be smart and tidy in personal appearance.

• To greet and welcome all guests’ with a smile and cheerful appearance.

• MAIN DUTIES AND RESPONSIBILITIES

• To supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. To monitor the junior staff’s conduct and job performance and to ensure all staff project a positive corporate image to guests.

•  To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.

•  To assist to inspect rooms assigned to VIPs before their arrival and ensure that the complimentary amenities are provided in the VIP’s room. To ensure that General Manager, Secretary, Sales and other relevant Departments are informed of the VIPs. To meet and escort the VIPs to their rooms.

•  To check Log Book for messages and follow up actions before commencement of shift.  To ensure keys in custody are issued only to authorized personnel. To write correspondence to clarify enquiries and complaints and ascertain reservations. To check housekeeping discrepancy report, report any variance and take corrective actions.

• To handle matters concerning guest’s undesirable conduct in rooms / public areas, or undesirable persons loitering around lobby area, together with Security Department. To direct guests to the Security department for incidents reports, investigations, thefts, or any offences.

• To maintain cash float amount in accordance with expected occupancy. To authorize rate and room changes, paid outs, cash advances, acceptance of cheques in accordance to procedures and credit policies.

• To be responsible for training of all reception staff including planning, organizing and conducting On-Job-Training.

• To conduct spot checks on the outlets in the absence of Outlet Manager.

• To monitor room inventory closely to maximize revenue and occupancy from group allotments.

• To be responsible for the evacuation of staff and guests during a fire in the absence of the Fire & Safety Manager.

• Any other suitable tasks as and when assigned by Senior Guest Services Manager and Front Office Manager.

Hospitality Resources Inc

Job Description

Key Responsibilities:

• Direct and oversee all hotel operations during shifts to ensure guest satisfaction and safety.

• Greets the VIP guests of the hotel. As directed by the Guest Services and Revenue Manager, Performs special services for VIP Guests.

• Assists in VIP’s arrival and departure in absence of Front office supervisors.

• Checks cleanliness of lobby, outlets, and public areas, checks the lights and orderly appearance of all the staff and their behavior.

• Assist front office associates in case there will be a long que of check-in and check-out at the front desk.

• Handles guest complaints, problem solving, disturbances, special requests and any other issues that may arise and other related problems and reports on the Guest Service and Revenue Manager.

• Answers guests, inquires, handles complaints, and attends to the needs of the guests.

• Must be able to perform the full night audit if needed.

• Promotes and maintains good public relations.

• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

Qualifications:

Education & Experience:

• Diploma or degree in Hospitality Management or related field

• 2+ years of experience in front office or hotel operations, with some leadership or supervisory experience

• Previous experience as a Duty Manager, Shift Leader, or Front Office Supervisor preferred

Skills & Competencies:

• Strong leadership and problem-solving abilities

• Excellent communication and interpersonal skills

• Ability to remain calm under pressure and manage conflicts effectively

• Sound knowledge of hotel operations, front office systems, and service standards

• Proficiency in hotel Property Management Systems

• Strong organizational skills and attention to detail

• Flexibility to work shifts, including evenings, weekends, and holidays

We Offer:

• Salary is inclusive of Service Charge

• Staff meals & uniform

• Training & growth opportunities

• Employee discounts on stays and dining

• A welcoming, team-oriented work environment

Toledo International

Job Description

About the Job

We are looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll be expected to effectively and efficiently deal with all guest complaints, queries and suggestions.

Job Benefits

• Birthday Leave
• Flexi-benefit
• Insurance Coverage
• Learning and Development Opportunities within IHG
• Employee Rate across IHG Hotels worldwide
• Duty Meal

Job Responsibilities

Staff Management:

• Provide mentoring to Guest Services Agents, offering coaching and regular feedback to manage conflicts and enhance employee engagement.
• Ensure team members are adequately trained and equipped with the necessary tools to fulfil their job duties.

Team Collaboration and Communication:

• Foster teamwork to ensure quality service through consistent communication and coordination.
• Develop programs aimed at improving team member engagement, aligning with brand service behaviours.
• Implement and monitor team member succession planning to ensure a robust and capable team for the future.

Guest Satisfaction:

• Address guest complaints promptly and ensure corrective actions are taken to resolve issues and concerns.
• Drive improvements in guest satisfaction goals by collaborating with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Allocate time to interact with guests, solicit feedback, and build positive relationships.

Operational Standards:

• Accountable for maintaining Standard Operating Procedures (SOPs) in accordance with Service Level Standards.
• Perform any other ad-hoc duties as assigned by the Rooms Division Manager or Operations Manager.
• This role plays a critical part in ensuring the smooth operation of our establishment, guaranteeing high levels of guest satisfaction and fostering a positive and engaged team environment.

• Minimum of a Diploma or equivalent qualification, or a minimum of 2 years of relevant experience in the Hospitality Industry.
• Proficiency in spoken and written English is essential.
• Demonstrated excellence in communication, problem-solving, reasoning, and motivational skills.
• Flexibility to work varying shift schedules, including nights, weekends, and holidays.

Hilton Garden Inn

Job Description

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.

• Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests

• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

• Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards

• Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager

• Respond promptly to guest requests for a supervisor or manager

• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place

• Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel

• Ensure our customers receive a fast, efficient and friendly check in and check out

• Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained

• Preparation and co-ordination of group arrivals/departures.

• Ensure a good performance oriented working environment within the department and motivate the staff

• Participate regularly in training courses and put the skills learned there into practice

• Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly

• Have detailed knowledge of the fire, safety and evacuation procedures of the hotel

• Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

Qualifications - External

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts

• Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error

• Ability to listen effectively and comprehend the English language to understand and obtain instructions and information

• Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Private Advertiser

Job Description

JOB HIRING: RESTAURANT MANAGER – MAKATI

We are looking for an experienced and results-driven Restaurant Manager to join our growing team. If you have a passion for food, excellent leadership skills, and a commitment to providing outstanding customer service, we want to meet you!

Location: Makati City
Employment Type: Full-time

Key Responsibilities:

• Oversee daily restaurant operations, ensuring smooth workflow and excellent service.

• Lead and motivate the team to meet sales, quality, and service goals.

• Manage staff scheduling, training, and performance evaluations.

• Ensure compliance with health, safety, and sanitation standards.

• Monitor inventory, manage costs, and coordinate with suppliers.

• Handle customer concerns professionally to ensure satisfaction.

Qualifications:

• Proven experience as a Restaurant Manager or in a similar leadership role.

• Strong leadership, communication, and organizational skills.

• Knowledge of restaurant operations, budgeting, and cost control.

• Ability to work in a fast-paced environment with flexible hours.

• Customer-focused and results-oriented.

How to Apply:
Send your updated resume to hrd.trrgi@ gmail.com with the subject line: Restaurant Manager – Makati.

Join us and be part of a team that values excellence, teamwork, and growth!

Private Villa

Job Description

You shall perform the duties, services and responsibilities as may be assigned to you from time to time, at the prerogative and sole discretion of your Immediate Superior or Management. You hereby agree, understand and commit to perform diligently and efficiently, your duties and responsibilities as set forth below:

1. Responsible  for cleaning of all Public Areas ( Reception, Living Area, Front Yard & Back Kitchen Area.)

2. Clean all windows, wipe all ceiling, walls & furniture’s including plants.

3. Make schedule to brush garage and back kitchen area with help of driver.

4. Ensure back kitchen are organize no other scattered stuff.

5. Vacuum / Sweep carpet and mop the floor.

6. Brush the reception CR using all purpose cleaning to avoid bad odor.,not just only wipe * mop.

7. Empty the garbage in the general area. Wash if needed.

8. Responsible to taking care of all plants on your area.

9. Perform all task assigned to you. Ensure all areas clean before end of shift.

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Hi-Precision Diagnostics Center, Inc.

Job Description

Housekeeper

Job Summary

Performing a variety of cleaning activities such as sweeping,mopping, dusting and polishing. Ensuring all departments in Laboratory/clinic are cared for and inspected according to standards. Protecting equipment and making sure there are no inadequacies.

Job Qualification

Candidate must be at least high school graduate

With service vehicle is a plus but not required

With at least 6 months related work experience

Must be good in coordination and interpersonal skills

Well organized and keen to details

Royal Plaza On Scotts

Job Description

Job Summary:

• Handle all Banquet related events and functions – Seminars, Meetings, Lunch, High-tea, Dinner, Outside Catering

• To serve all guests in banquet function and provide excellent service at all time

•  To supervise banquet waiters and all casual workers working in banqueting events

•  Handle all aspect of function event and coordinating with event organizer

•  Liaise with organizers on their program agenda and timing for each meal break and room set up requirements

•  Do monthly inventory and maintenance for all banquet furniture and O.E.

Banquet Captain – Empowerment Practice:

• Making decisions regarding any matter that relates to banquet events for the best outcome for the organization 

• Service recovery, handle complaints or incidents occurring in the banquet events and provide service recovery immediately. Report to Banquet Manager of any incidents for Manager to follow up with a report

 Strategic Responsibilities/ Duties:

Banquet Operations

• Ensure all room set up is set according to hotel standard at all times

• Ensure room set up is completed in time and meet all hotel standards

• To take care all banquet furniture and equipment

• Conduct daily checks on function room maintenance

• Conduct roll calls every day and brief all waiters and casual workers on events and function programs

• Delegate and supervise all waiters and casual workers handling event functions in   banqueting

• Handle event turnover and do weekly planning for casual staffing. 

Guest and Employee Relationship Management

• Work closely with catering sales team and various operations department to fulfil and meet the expectations of guests with special requests or related to service recovery

• Perform related duties and special projects for the banquet and other department when necessary

• Develop and maintain close business contact with regular bookers as well as provide personalize service whenever possible

• Develop and maintain close liaison with all supporting departments and employees through good inter-departmental and inter-personal relationship

• Establish and maintains effective employee relations through intelligent interpretation and conscientious application of hotel personnel policies

• Maximises all employees’ productivity through the use of multi-skilling, multi-tasking and innovative technology to meet the expectations of the diners.

Key Skills and Requirements:

• Genuine, passionate, polite, tactful and friendly attitude

• A self-starter and good team player

• Excellence interpersonal skill and communication skills

• Ability to be flexible, decisive and quick-thinking

• Have the ability to handle complaints and difficult situations in a patient, calm and effective way

• Able to deal with changing priorities and work demands positively

Anchor Land Holdings Inc.

Job Description

QUALIFICATIONS:

• Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.

• With at least 1 year of experience at the same role in the same environment or any relevant experience.

• Adaptable and innovative, able to respond to market changes and new opportunities.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to travel as needed.

• Proven track record of achieving sales targets and driving revenue growth.

• Experience in developing and implementing sales strategies.

• Proficiency in CRM software and Microsoft Office Suite.

JOB DESCRIPTION:

Sales and Partnerships

• Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.

• Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.

• Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.

• Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

• Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.

• Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.

• Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

• Achieve individual and team sales targets by securing group bookings and high-value accounts.

• Optimize revenue through effective yield management based on approved rates and room categories.

• Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

• Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.

• Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.

• Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

• Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).

• Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.

• Perform additional duties as assigned by the management.

Greenwood Fish Market

Job Description

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target

We seek a motivated and experienced Supervisor to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As a Supervisor, you will ensure that our guests receive outstanding service and have a memorable dining experience at our Sentosa location.

• Overseeing the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Managing and training a team of waiters and bartenders, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Managing the inventory and ordering supplies as needed
• Assisting the manager in implementing new initiatives and driving sales growth

• 1+ years of experience in a supervisor role in a busy restaurant environment
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced restaurant environment
• Ability to multitask and prioritise tasks, with strong attention to detail
• Strong understanding of food safety and hygiene standards, with a commitment to maintaining a clean and safe restaurant

We offer a dynamic and supportive work environment with career growth and development opportunities. If you're a motivated and experienced supervisor passionate about delivering outstanding customer service, we'd love to hear from you!

At Greenwood Fish Market, we're committed to creating an inclusive workplace that celebrates diversity and respects all employees. We welcome applicants of any race, ethnicity, religion, gender, sexual orientation, and age to apply.

Holiday Inn Express Singapore Serangoon

Job Description

About the role

Join the team at Holiday Inn Express Singapore Serangoon as a Duty Manager. In this full-time role, you will play a key part in the day-to-day operations of our hotel, ensuring our guests receive a seamless and memorable experience. Located in the Serangoon North-East Region, this role will see you responsible for overseeing the front office and guest services teams.

What you'll be doing

1. Manage the front office and guest services teams to deliver exceptional customer service

2. Resolve any guest queries or concerns in a timely and professional manner

3. Oversee the check-in and check-out process, ensuring efficient and accurate handling of guest reservations

4. Assist with the management of staffing and scheduling to ensure appropriate coverage at all times

5. Monitor and maintain the hotel's security and safety protocols

6. Support the implementation of new processes and procedures to optimise hotel operations

7. Provide regular feedback and recommendations to the Hotel Manager to drive continuous improvement

What we're looking for

1. Several years of experience in a similar Duty Manager or Front Office Supervisor role within the hospitality industry

2. Strong leadership and people management skills, with the ability to motivate and develop a team

3. Exceptional customer service orientation and problem-solving abilities

4. Excellent communication and interpersonal skills to liaise with guests and staff

5. Familiarity with hotel management systems and technologies

6. A passion for the hospitality industry and a commitment to delivering outstanding guest experiences

What we offer

At Holiday Inn Express Singapore Serangoon, we provide our employees with a range of benefits to support their wellbeing and career development, including:

1. Competitive salary and bonus structure

2. Comprehensive health insurance and wellness programmes

3. Ongoing training and development opportunities

4. Opportunities for career progression within the IHG group

5. Team-building events and employee recognition schemes

Join our dynamic team and help shape the future of our hotel. Apply now!

JW Marriott Hotel Singapore South Beach

Job Description

Pan Pacific Hotels Group

Job Description

Singapore

Pan Pacific Singapore

Rooms

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for a Director of Rooms. You will play a pivotal role in directing, leading and managing the Hotel’s Rooms Division operations, including but not limited to Front Line Guest Services (Reception, Concierge, VIP Team and Guest Care), Housekeeping, Pacific Club, Wellness Floor and Spa. If you are a detailed and service-oriented individual, we want you to be part of our growing team.

Job Responsibilities:

• Strategically deliver the hotel goals and vision as a member of the Executive Team.
• Focus on guest service, ensuring the hotel’s service values are embodied within the division and a seamless guest experience is consistently delivered.
• Build effective relationships with other departments to ensure good communication and support.
• Demonstrate leadership and management of an efficient and effective operation in which all associates understand the key drivers of the business and are held accountable for their performance.
• Show high visibility in the division during peak periods of business.
• Empower, train and coach associates to improve operational and service capabilities.
• Review divisional Standard Operating Procedures on a regular basis.
• Conduct evaluation meetings each year with direct reports.
• Monitor productivity of the division and implement corrective strategies.
• Utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
• Actively participate in the recruitment process of associates for the division.
• Implement the business plan in the division.
• Apply commercial acumen and a business understanding to drive for results.
• Strive to achieve the key performance objectives.
• Develop strategies to increase spa revenue and gym membership.
• Perform any other tasks that may be assigned.

Talent Profile

• Diploma / Bachelor’s degree in hospitality management or equivalent.

• A minimum of ten years of experience in Rooms Division, with a minimum of five years of experience in managerial roles.

• Strong knowledge and experience in the front office functions of Opera or equivalent Property Management Systems and other software that is essential in managing Rooms operations and manpower (e.g. StayPlease).

• Advanced computer literacy and knowledge of Microsoft Office applications.

• Strong leadership skills with the ability to direct changes.

• Excellent presentation and communications skills.

• Strong analytical and problem-solving skills.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

How to Apply

Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

• Only shortlisted candidates will be notified.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.
• Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
• Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

Greenwood Fish Market

Job Description

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target

We seek a motivated and experienced Supervisor to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As a Supervisor, you will ensure that our guests receive outstanding service and have a memorable dining experience at our Sentosa location.

• Overseeing the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
• Managing and training a team of waiters and bartenders, providing guidance and support to ensure they are performing to the highest standard
• Responding to customer complaints and resolving any issues in a prompt and professional manner
• Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
• Managing the inventory and ordering supplies as needed
• Assisting the manager in implementing new initiatives and driving sales growth

• 1+ years of experience in a supervisor role in a busy restaurant environment
• Excellent leadership and communication skills, with the ability to motivate and manage a team
• Ability to work well under pressure, with excellent time-management skills in a fast-paced restaurant environment
• Ability to multitask and prioritise tasks, with strong attention to detail
• Strong understanding of food safety and hygiene standards, with a commitment to maintaining a clean and safe restaurant

We offer a dynamic and supportive work environment with career growth and development opportunities. If you're a motivated and experienced supervisor passionate about delivering outstanding customer service, we'd love to hear from you!

At Greenwood Fish Market, we're committed to creating an inclusive workplace that celebrates diversity and respects all employees. We welcome applicants of any race, ethnicity, religion, gender, sexual orientation, and age to apply.

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

Our Cook Crew members are the lifeblood of GYG. You are at the heart of the restaurant operations, preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. Every day you’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and repeat guests.

We guarantee you will have lots of fun at work and not a single day is the same!

Guzman y Gomez

Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
 

We guarantee you will have lots of fun at work and not a single day is the same!

iKitchen, Inc,

Job Description

ABOUT THE COMPANY

KATAKAM-TAKAM NA KUWENTO NI KUYA J

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a humble eatery along the streets of Cebu. But with Kuya J’s undeniably delicious dishes, mouthwatering words of recommendation quickly spread into every Cebuanos’ palate. With that, Kuya J instantly became one of the well-loved restaurants in Cebu.

Today, Kuya J continues to satisfy every Filipino’s appetite nationwide. Using only the freshest ingredients available, Kuya J cooks up a storm of delicious Pinoy food in every corner of the Philippines.

Job Description:

The Restaurant Manager is responsible for the restaurant's business performance, product and service quality standards, health and safety, as well the overall guest experience and satisfaction.

We want a manager who is passionate about driving restaurant guest experience and sales to the next level! As a manager, you'll oversee profit and loss statements, develop financial store budgets, and labor and food costs to improve restaurant operations to minimize waste and maximize of utilization of our resources.

You'll mentor and coach Assistant Restaurant Managers, Shift Managers, and Team Members to reach their full potential, set objectives. Also setting measurable and realistic objectives for your team, evaluating performances, and promoting teamwork and harmonious working relations.

We are looking for someone with at least 5 years of management experience in Casual Dining Restaurants, a bachelor’s degree, and a proactive, customer service-oriented attitude. If you have these, then you are a perfect candidate!

Job Specifications

Education Bachelor’s Degree in Hotel & Restaurant Management, Food & Beverage Services, Hospitality, Operations Management or equivalent.

Experience Preferably on a Managerial role with 5 years & Up experience specializing in Casual Dining Restaurant.

Just Recruit Singapore Pte Ltd

Job Description

Just Recruit Singapore Pte Ltd is hiring a Full time F&b Assistant Supervisor role in Toa Payoh, Singapore. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Working rights required for this role
• Expected salary: $2,585 - $3,000 per month
• This role is an urgent hire

🌟 We’re Hiring! Duty Service Supervisor (F&B) 🌟

Are you passionate about delivering excellent customer service and leading a team to success? Join our growing team as a Service Supervisor and be part of an energizing F&B environment where you can grow your career!

What You’ll Do

✔ Lead and support daily outlet operations, including service crew duties ✔ Supervise, guide, and train new team members ✔ Monitor staff performance and provide constructive feedback ✔ Assist in rostering, scheduling, and manpower planning ✔ Maintain excellent customer service and product knowledge ✔ Motivate the team to achieve service excellence and sales targets ✔ Oversee stock take, ordering, and inventory control ✔ Key holder duties – handle store opening, closing, and act as Service Supervisor on shift ✔ Uphold housekeeping standards and ensure smooth outlet operations

What We’re Looking For

• Positive leader who motivates and inspires the team

• Strong communication and problem-solving abilities

• Able to stand for up to 8 hours and carry up to 10kg load

• Flexible with 6-day workweek (rotating shift hours between 10:00am – 10:00pm)

• Prior F&B or retail supervisory experience is a plus, but service crew leaders looking to step up are welcome to apply!

Work Locations:

• West Mall, 1 Bukit Batok Central Link, Singapore 658713

• VivoCity, 1 HarbourFront Walk, Singapore 098585

Why Join Us?

✨ Competitive salary and performance incentives ✨ Staff meal provided ✨ Training and mentorship for career growth ✨ Opportunities for promotion within our expanding brand ✨ Dynamic, fun, and supportive working environment

If you’re ready to take the next step in your F&B career, apply now and grow with us! 🚀

We regret that only shortlisted candidates will be contacted.

Gan Wei Sheng Winson (R1985054)

Just Recruit Singapore Pte Ltd (EA12C6295)

SGO TAS PTE. LTD.

Job Description

WHO ARE WE?

INITIA Group sets out to find a consumer service business that is differentiated and advantaged, non-seasonal and non-cyclical. We believe in going the extra mile when serving our customers, providing them with the utmost experience during every of their visit. With a strong senior management, we possess a strong presence within the South East Asia Region.

We are looking for a F&B or Restaurant Floor Supervisor who will be responsible for supervising the day-to-day operations of the outlet restaurant side. He or She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

DUTIES & RESPONSIBILITIES:

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

QUALIFICATIONS:

• Bachelor's Degree in Hospitality / Retail Management or any related course
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 2-3 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

KAFFE GLOBAL PTE. LTD.

Job Description

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

KAFFE GLOBAL PTE. LTD.

Job Description

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Young Women's Christian Association of Singapore

Job Description

Café Lodge is a contemporary café offering delicious heritage food reminiscent of mom's home cooked meals as well as exquisite western dishes prepared with utmost care and attention to detail. Enjoy our mouthwatering signature dishes like Claypot Laksa and Black Vinegar Pork Trotters or try our Chef's specialities such as Linguine Pasta with Beef Tenderloin, Vietnamese Beef Pho and Roasted Pork Rice.

The lush surroundings and spacious design of Café Lodge is ideal for family gatherings or lunch and dinner parties with friends.

Our F&B Team is a party of passionate and enthusiastic individuals who are committed to provide exceptional experience for all our customers. We are looking for dynamic persons to join the team and contribute to our service offering.

Key Responsibilities

· Check the station(s) to ensure that the necessary supplies are adequate.

· Prepare F&B service environment.

· Check all the function rooms daily before the opening hours to ensure that they are ready for business.

· Welcome the guests and usher them to available tables.

· Take order and repeat the order to the guests for confirmation.

· Help the guests to place the napkins on their laps before serving.

· Check the order to ensure no order is being left out, and be sensitive to the timing of serving.

· Clear the dishes after each course with the permission of the guests.

· Attend to requests raised by the guests from time to time.

· Check the bill to ensure it is correct before presenting it to the guest and mention the charge.

· Confirm the change with the cashier before returning it to the guests.

· Say thank you as the guests leave.

· Assist in the services at other stations or locations when the need arises.

· Carry out any other duties assigned by the Management Staff.

Key Requirements:

· Minimum N level, NITEC in Food & Beverage Operations preferred.

· Able to perform shift work including weekends and public holidays.

· Open to Permanent / Part time / Contract

· Students welcome to apply for Part Time / Temporary Role (min 3 months and above)

· Good communications skill

· Enjoy meeting people and has a friendly personality.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career with us that is rewarding, meaningful and enjoyable.

TYRWHITT HOSPITALITY PTE. LTD.

Job Description

About the role

Join the dynamic team at TYRWHITT HOSPITALITY PTE. LTD.' as a Front Office Executive. In this full-time role based in the Kallang Central Region, you will be the first point of contact for our guests, ensuring a seamless and memorable experience from check-in to check-out.

What you'll be doing

• Warmly greeting and assisting guests upon arrival and throughout their stay

• Handling all front desk operations, including check-in/check-out, reservation management and customer inquiries

• Providing exceptional customer service and resolving any guest concerns promptly and professionally

• Maintaining accurate records and updating guest information in our systems

• Coordinating with other hotel departments to ensure guest needs are met

• Promoting hotel facilities and services to drive guest satisfaction and loyalty

What we're looking for

• Previous experience in a front office or guest services role within the hospitality industry

• Strong communication and interpersonal skills, with the ability to engage with guests from diverse backgrounds

• Excellent problem-solving and conflict resolution skills

• Knowledge of hotel management software and other relevant technologies.

• On-the-job training will be provided

• A passion for providing exceptional customer service and creating memorable guest experiences

• Flexible and adaptable, able to work in a fast-paced environment

• Able to work on rotating shifts (including night shift), weekends and public holiday.

What we offer

At TYRWHITT HOSPITALITY PTE. LTD.', we value our employees and offer a range of benefits to support your professional and personal growth. These include:

• Competitive salary and performance-based bonuses

• Comprehensive health and wellness benefits

• Opportunities for career development and training

• Discounts on hotel stays and dining experiences

• A dynamic and collaborative work environment

About us

TYRWHITT HOSPITALITY PTE. LTD.' is a leading hospitality company with a growing portfolio of hotels and resorts across the region. Our mission is to create exceptional experiences for our guests, and we strive to do so through our commitment to excellence, innovation and sustainable practices. Join our team and be a part of our exciting journey!

Apply now to become our next Front Office Executive and contribute to the success of TYRWHITT HOSPITALITY PTE. LTD.'.

SIJIMINFU-JUMBO PTE. LTD.

Job Description

JOB RESPONSIBILITIES:

• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Oversee the daily operations of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties
• Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

• Minimum of 6 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

Hninn Bkk

Job Description

About the Role

We are looking for an experienced Restaurant Supervisor to join our team at HNINN Bkk’ in Bang Kapi, Bangkok. This is a full-time position where you will oversee the daily operations of our vibrant restaurant, ensuring smooth service, exceptional guest experiences, and a motivated team.

Key Responsibilities

• Supervise and schedule restaurant staff to maintain efficient service and a positive team atmosphere.

• Monitor food and beverage quality, presentation, and inventory to uphold high standards.

• Address customer inquiries and resolve complaints in a professional, courteous manner.

• Assist in training, coaching, and developing restaurant staff.

• Collaborate with the kitchen team to ensure seamless coordination between food preparation and service.

• Ensure full compliance with health, safety, and hygiene regulations.

• Track restaurant performance and provide recommendations for improvements.

What We’re Looking For

• Minimum 2 years’ experience in a restaurant supervisory role.

• Strong leadership, communication, and interpersonal skills.

• Excellent customer service focus with strong problem-solving abilities.

• Solid knowledge of food and beverage operations, menu planning, and inventory management.

• Familiarity with hospitality health and safety regulations.

• Ability to thrive in a fast-paced, team-oriented environment.

• Proficiency in English and Thai, both spoken and written.

What we offer.

At HNINN BKK, we believe great food and coffee come from a team that enjoys what they do. Joining us means being part of a small, close-knit crew where everyone’s ideas and contributions matter.

We focus on creating a welcoming space not only for our guests but also for our staff — a place where you can learn, grow, and take pride in the work you do every day.

About us

HNINN is a new two-story café and restaurant in Bangkok that blends modern dining with a warm, creative atmosphere. Located within a vibrant shared compound, we offer not only delicious food and drinks but also a welcoming space for community and culture.

Our vision is to become a go-to destination where quality, hospitality, and creativity come together, and we’re looking for passionate individuals to join our team in shaping this experience. Apply now to join our team as a Waiter and be a part of our journey!

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

1 OAK Thailand Co.,Ltd

Job Description

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be responsible for ensuring excellent customer service, managing staff, maintaining quality and safety standards, and driving business performance to achieve revenue targets.

Key Responsibilities

• Oversee daily restaurant operations, including opening and closing procedures.

• Supervise, train, and motivate staff to provide exceptional customer service.

• Ensure compliance with health, safety, and hygiene regulations.

• Manage budgets, monitor expenses, and optimize cost efficiency.

• Develop and implement strategies to increase sales and profitability.

• Handle customer inquiries, feedback, and complaints professionally.

• Maintain high standards of food quality, presentation, and service.

• Prepare reports on sales, performance, and staff productivity.

• Collaborate with the kitchen and bar teams to ensure smooth service flow.

• Recruit, schedule, and evaluate staff performance.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

• Proven experience as a Restaurant Manager or in a similar hospitality management role.

• Strong leadership, organizational, and communication skills.

• Excellent problem-solving and decision-making abilities.

• Good command of English (both written and spoken).

• Knowledge of financial management, inventory control, and POS systems.

• Ability to work flexible hours, including weekends and holidays.

Rat Pack LC Limited

Job Description

We’re now looking for a dynamic Assistant Manager to join Calle Ocho, our innovative Spanish tapas restaurant located in the retail epicentre, Causeway Bay

As an Assistant Manager, you will support the Restaurant Manager in running a top quality, high volume venue. You will ensure that the team is well trained, motivated, and consistently delivers a friendly, approachable, caring and informed service experience to our guests. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues that may arise.

The ideal candidate is passionate about hospitality, will have at least one year's experience as an assistant manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations
• Provide training to the team to deliver the highest quality of service and sustain brand image
• Implement marketing activities to drive sales and revenue for the restaurant
• Control stocks for daily use in the restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient, and courteous serving of food and beverages in the restaurant
• Manage and store vendors’ contracts and invoices
• Provide support to the Restaurant Manager in coordinating a variety of activities such as hiring and training, arranging schedules and guest requirements
• Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback, respond accordingly, and resolve guest complaints

Requirements

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://www.calleocho.hk

Rat Pack LC Limited

Job Description

We're now looking for a driven and focused Restaurant Manager to join Pirata Group. 

As a Restaurant Manager, you will ensure that your team is well-trained and motivated to consistently deliver a fun, vibrant, and informed service experience to our guests.

The ideal candidate is passionate about hospitality, will have a minimum of two year's experience as a Restaurant Manager in a highly regarded restaurant, and be a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure the smooth running of the restaurant
• Train your team in all aspects of service
• Be the face of the operation
• Deal with any issues that may arise
• Write staff rosters
• Order and monitor stock
• Achieve the agreed budget by controlling costs and wastage

• A minimum of 2 years experience as a restaurant manager
• Possess a passion for the hospitality and F&B industry
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must; other languages are advantageous
• Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about us: https://piratagroup.hk/