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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Our client, a well-known company is looking for candidates for the position of Restaurant Manager.

RESPONSIBILITIES 

• Oversee and manage all aspects of daily restaurant operations, ensuring efficient operational procedures are established for new outlets.

• Monitor sales performance, labor costs, and food costs to drive revenue growth and optimize operational efficiency.

• Handle all front-of-house operations while delivering outstanding customer service.

• Manage inventory levels and purchase food ingredients to maintain uninterrupted restaurant operations.

• Ensure compliance with food safety and hygiene standards, thereby maintaining a safe dining environment.

• Support the recruitment, training, evaluation, and scheduling of staff to ensure seamless operations.

• Address customer inquiries and feedback promptly to enhance overall satisfaction.

• Perform various administrative duties, including documentation, record-keeping as assigned by management and communicating with stakeholders.

REQUIREMENTS 

• Minimum of relevant experience in the food and beverage industry, hospitality, retail, or customer service.

• Possession of FSC Level 3 certification is preferred.

• Strong teamwork and communication skills, coupled with a positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
 

ALLIED SEARCH PTE. LTD.

ALLIED SEARCH PTE. LTD is a leading recruitment firm focusing on permanent placements in the context of talent acquisition.

Job Description

• Reputable F&B Organization

• Good Career Exposure

• Positive & Supportive Work Environment

As a Management Trainee (F&B Industry), you will be responsible for the following duties:

• Oversee daily store operations and complete assigned responsibilities in a timely and accurate manner.

• Support the Manager in ensuring smooth operational workflows and handling daily financial transactions.

• Lead and mentor team members during shifts to promote productivity and operational efficiency.

• Collaborate with the team to deliver exceptional customer service and uphold food and beverage quality standards.

• Ensure compliance with company policies, operational procedures, and relevant regulatory requirements.

• Maintain accurate operational records, documentation, and reporting.

• Engage with customers to obtain feedback and continuously enhance the overall service experience.

• Serve as the key point of communication between frontline staff and management to support seamless store operations.

Requirements:

• Min. Bachelor's Degree in any field.

• Prior experience in F&B industry is advantageous.

To apply, simply click on the ''Apply'' button in the job advertisement or alternatively, you can send in your resume via email: ••••@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $4600 + AWS + VB

• Location: Central Region

• Listed MNC in Leisure industry

• Working hours: Rotating Shift

• Supportive Environment + Career Progression

Responsibilities:

• Supervise and train team members to maintain service standards

• Provide excellent food and beverage service to guests

• Recommend wines and perform wine pairing and decanting

• Handle cashiering and POS transactions accurately

• Monitor service flow, stock levels, and outlet cleanliness

• Resolve guest enquiries and ensure customer satisfaction

Requirements:

• Strong communication and interpersonal skills

• Service-oriented, proactive, and professional

• Experience in F&B or hospitality is a plus

• Minimum O-Level; Diploma in Hospitality advantageous
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Benefits:

·      Central Area - 4 Star Hotel

·      5 days work week - Office hours (830am - 6pm)

·      Basic salary up to $7500

·      Staff meal provided

·      AWS + Performance bonus + Dental Benefit

Job Scope:

• Lead daily kitchen operations and mentor the brigade to maintain high standards of authentic local Chinese cuisine.

• Design, execute, and continually refine seasonal menus and signature dishes that honor local Chinese heritage.

• Enforce strict food safety, sanitation, and HACCP compliance alongside uncompromising taste and presentation standards.

• Manage food cost percentages, inventory rotation, and stock ordering to meet hotel financial targets.

• Coordinate seamlessly with the restaurant manager, banquet team, and F&B director to ensure smooth service execution.
  

Job Requirements:

·       At least five years of relevant working experience as executive chef/ head chef.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

Wunderfolks

Wunderfolks is a young home grown bakery/patisserie. we take pride in our tart shells which we handmade from scratch. We seek to create a fun and interesting brand which resonate with the masses in Singapore. We believe in bringing heartfelt flavours through our handmade tarts.

Job Description

Wunderfolks is Singapore's local cafe and pastry brand with outlets in Kaki Bukit, Bugis, and Jalan Besar. We seek team members passionate about cafe operations and delivering excellent service.

Job Summary

Join Wunderfolks to manage or support daily cafe operations, prepare dishes according to SOP and recipe.

Responsibilities

• Manage daily cafe operations to maintain smooth workflow and ensure customer satisfaction
• Prepare food and dishes accurately by following standard recipes to maintain consistent quality
• Order ingredients timely to support uninterrupted kitchen operations
• Maintain cleanliness and hygiene of the kitchen to meet health and safety standards
• Operate dishwasher efficiently to clean dishes and uphold hygiene standards

Preferred competencies and qualifications

• Minimum 2 years of experience for CDP position
• Experience cooking Western and Brunch dishes preferred
• Demonstrate a positive attitude and strong interest in cafe operations

Other Information

• Training provided for new staff
• Work schedule: 5.5 days per week
• Annual leave entitlement
• Staff meals provided
• Medical benefits

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.

Job Description

1. Day-to-Day Operations:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

• Supervise and support staff to provide excellent customer service.

• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

• Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

• Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

• Monitor customer feedback and ensure that customer service meets or exceeds company standards.

• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

• Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

• Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

• Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

• Ensure that labour expenses are align with budgetary goals.

• Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.

• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).

• Coordinate training schedules for staff and ensure compliance with internal training programs.

• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

PISTACHIO RESTAURANT PTE. LTD.

Job Description

Roles & Responsibilities

Role Overview: The Management Trainee will learn and assist in all aspects of outlet operations, from food preparation and customer service to staff supervision and outlet management, with a structured progression from Service Crew to Acting Outlet Manager.

Key Responsibilities:

Customer Service & Food Service

* Assist customers with food selection and portioning.

* Learn and handle POS/Cashiering system for payments.

* Maintain friendly and professional customer interaction.

* Support takeaway and packaging orders.

Food Safety & Hygiene

* Follow SOPs for food preparation and service.

* Maintain cleanliness of dining area, kitchen, trays, utensils, and food display.

* Ensure compliance with food safety standards.

Operational Support

* Refill and arrange food items neatly.

* Monitor stock levels and assist with inventory management.

* Perform ad hoc duties as assigned.

Shift Supervision (Supervisor Level)

* Manage daily operations during shift.

* Motivate and coach team members.

* Handle customer feedback and prepare reports.

* Ensure quality and consistency of dishes.

* Schedule staff and manage manpower effectively.

Outlet Management (Acting Outlet Manager Level)

* Oversee overall outlet operations and QSC standards.

* Analyze sales data and production planning.

* Assist in recruitment, training, and performance appraisals.

* Manage P&L, inventory, and vendor coordination.

* Implement operational improvements and ensure SOP compliance.

Leadership & Development

* Mentor and train staff.

* Prepare for full Branch Manager responsibilities.

* Support cross-training in multiple operational areas.

Key Requirements:

- Candidates with no experience are welcomed, training is provided

- Prior F&B experience is a plus

- Able to speak basic English and fluent Mandarin in order to liaise effectively with customers

WANG DAE BAK PTE. LTD.

Job Description

Over see the whole restaurant operation daily.

Supervise the Restaurant Manager, Supervisor, Waiter / Waitress, Host / Hostess.

Set an example by reporting to duty punctually.

Maintains a high standard of personal appearance and hygiene at all times.

Lead the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Ensure that the place of work and surrounding area is kept clean and organised at all times.

Be knowledgeable of all services and products offered by the restaurant.

Be knowledgeable to operate the existing POS system.

Plan daily routine checklist and station division according to the work schedule.

Report incidents that require disciplinary actions immediately to the General Manager.

Coordinate the review of outlet’s operation updates annually as requested by the General Manager.

Support activities and cooperation with the suppliers.

Carry out scheduled inventories of products and equipment.

Undertake reasonable tasks and secondary duties as appointed by the General Manager.

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.

Ensure that the opening and closing procedures established for the outlet are followed.

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance

Marcys Restaurant Pte Ltd

Marcy’s is a bustling 60-seater Seafood bistro situated in a prime location along Duxton Rd. We are a dynamic group of individuals with a passion for genuine hospitality. We believe that true hospitality begins at home and we want to ensure that all staff feel a strong sense of belonging with a company that truly cares.

Job Description

Work Somewhere That Feels Alive

At Marcy’s, we don’t just pour drinks — we craft experiences. Our bar is intimate, warm, and always full of character. We’re looking for a bartender who loves the craft, thrives on good energy, and takes pride in making every guest feel seen and cared for.

If you’re curious about flavour, eager to learn, and enjoy connecting with people, this might be your perfect fit.

Marcy’s is a seafood bistro in Duxton, known for its bold yet comforting food that bridges Latin American and Southeast Asian influences. We celebrate creativity, generosity, and the art of making people feel at home.

Our bar is an essential part of that story, where signature cocktails meet classics done right, and where every night feels a little different, in the best way possible.

• Craft both house cocktails and timeless classics with consistency and care
• Learn our signature drinks — from the Southern Sirens (our oolong, elderflower spirtz to the Star of Magellan (our southern lights inspired martini) and make them your own
• Build knowledge of spirits, wine, and flavour balance
• Engage with guests at the bar and on the floor, creating an experience that feels personal and effortless
• Work closely with the team to keep service smooth, fast, and fun
• Aid with ordering, stock keeping and management
• Help maintain cleanliness, prep, and organisation across the bar

• Evening shifts only – no split shifts
• 44-hour work week – 5 days on, 2 days off
• Daily staff meal and late-night transport provided
• Performance incentives and recognition for excellence
• Ongoing training in cocktail craft, service, and wine
• A positive, supportive team that helps you grow
• A chance to progress within the Pleasure Craft Group

You have a genuine passion for drinks, people, and great service
You’re confident, warm, and naturally engaging
You’re curious about flavours and love learning
You thrive under pressure without losing your cool
You believe hospitality is about connection, not perfection

WANG DAE BAK PTE. LTD.

Job Description

Report and assists to the Restaurant Manager in day to day restaurant operation.

Supervise the Restaurant Supervisor, Waiter / Waitress, Host / Hostess.

Set an example by reporting to duty punctually.

Maintains a high standard of personal appearance and hygiene at all times.

Assist in leading the restaurant efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Provide a professional and courteous service at all times and ensure that all employees follow the example.

Ensure that the place of work and surrounding area is kept clean and organised at all times.

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Be knowledgeable of all services and products offered by the restaurant.

Assist in communication within the outlet and to attend weekly outlet meetings fostering teamwork.

Be knowledgeable to operate the existing POS system.

Plan daily routine checklist and station division according to the work schedule.

Report incidents that require disciplinary actions immediately to the Restaurant / Outlet Manager.

Coordinate the review of outlet’s operation updates annually as requested by the Restaurant Manager.

Support activities and cooperation with the suppliers.

Assist in carrying out scheduled inventories of products and equipment.

Undertake reasonable tasks and secondary duties as appointed by the Restaurant Manager.

Handle guest enquiries and complaints in the outlet in a courteous and efficient manner.

Ensure that the opening and closing procedures established for the outlet are followed.

Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.

ROYAL ORG PTE LTD

We are looking for people who are humble and willing to learn, as we believe that C H A R A C T E R is the key to success.

Job Description

🚀 Great People. Great Culture. Great Opportunities.

Looking to gain real-world experience and grow in a fun and fast-paced environment? Join us as a Marketing Management Trainee — no experience needed, training provided!

🎯 What You’ll Do

🔹 Customer Engagement

Connect with people and build communication and interpersonal skills.

🔹 Events & Campaigns

Support marketing events, campaigns, and roadshows.

🔹 Marketing & Sales

Gain hands-on experience in marketing and sales.

🔹 Leadership Development

Develop confidence, teamwork, and leadership skills.

✨ What We Offer

✅ Full training and development programme

✅ Dedicated 1-on-1 mentorship from experienced leaders

✅ Fast-track career progression opportunities

✅ High-energy, supportive, and growth-driven environment

✅ Regional and international travel exposure ✈️🌏

✅ A culture that rewards initiative and a can-do attitude 🚀

📍 Full-Time | Singapore

If you’re eager to learn, grow, and take on new challenges, we’d love to hear from you.

🌟 Apply now and start your journey with Royal Org!

Good Job Creations (Singapore) Pte Ltd

Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at www.goodjobcreations.com.sg

Job Description

[Job ID: 1649614]
     
Responsibilities

• Prepare Japanese cuisine according to customer orders and preferences.
• Cook a variety of Japanese deep-fried, lightly fried, steamed, and other traditional dishes.
• Ensure proper planning, preparation, handling, and storage of ingredients and finished dishes.
• Maintain consistent food quality, presentation, and hygiene standards.
• Train and guide kitchen staff when required.
• Communicate with customers and build positive customer relationships.
• Report operational matters to management.
• Perform additional duties assigned by management.

• At least 1 year of experience preparing Japanese cuisine.
• Ability to prepare Japanese deep-fried, lightly fried, and steamed dishes.
• Able to work on weekends, public holidays, and shift hours.

STAFFKING PTE LTD

Company Overview In StaffKing, we believe that people are the key to a successful business. Our mission is to provide employment services of the highest quality to our valued clients and we strive to conduct our business to help our clients achieve maximum productivity with the right talents. StaffKing focuses on providing excellent employment services to both large and small businesses across various industries. Our services include：* Recruitment Consultancy* Permanent Placement* Contract & Part Time Placement* Manpower Outsourcing* Payroll Services We Specialize in these areas:*Engineering*Accounting & Finance*Sales & Marketing*Logistics & Supply Chain*Administration & Human Resources*Computer & Information Technology*Manufacturing & Production*Hotel & Restaurant & Retail*Education & Training*Media & Creative Design Our core management team and senior consultants are veterans in the human capital industry. With this team of skilled and experienced professionals, StaffKing has every confidence in our ability to fulfil our clients' recruitment needs. Reach out to us today, let us help you achieve your career goals!Email: info@staffking.com.sg Check Out Our Socials!Website : www.staffking.com.sgInstagram : https://www.instagram.com/staffkingpteltd/Facebook : https://www.facebook.com/staffkingpteltd/

Job Description

Summary Benefits:

• Basic Salary: $6,000 - $7,500

• 5 days work and office hour

• Locations: Central

• Easily accessible via public transportation

Responsibilities:

• Directed high-end culinary operations, innovative menu design, and multi-disciplinary kitchen teams for luxury hotels.

• Optimized food costs, inventory management, and vendor negotiations to boost large-scale hotel kitchen profitability.

• Spearheaded staff leadership, including hiring, training, and scheduling for high-volume resort and banquet operations.

• Enforced strict safety compliance, health codes, and cleanliness standards across multi-outlet dining properties.

• Maintained exceptional food quality and visual presentation to elevate international guest dining experiences.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Kan Vivian (R26162385)

Marriott International

Job Description

Marriott International

Job Description

Marriott International

Job Description

KJM CURRY HOUSE & RESTAURANT PTE. LTD.

Job Description

The captain also takes initial beverage and food orders, delivering cocktails, beer and other beverages to the guests at the table. In the absence of a sommelier or wine steward, your job is to recommend particular pairings for specific food items and then decant bottles and serve the wine. This requires a complete knowledge of all of the items on the menu and any special items in order to help guests make their choices for the meal..

JOB REQUIRMENTS

Always greet and welcome guests promptly in a warm and friendly manner.

Always thank and give fond farewell to guests conveying anticipation for their next visit.

Assist guest with table reservation.

Assist guest while seating.

Ensure guest are serviced within specified time.

Has a good knowledge of menu and presentation standards.

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

Restaurant Captain Duties and Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guests with table reservations.

• Assist guests while seating.

• Ensure guests are serviced within the specified time.

• Has a good knowledge of menu and presentation standards.

• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

• Able to answer any questions regarding the menu and assist with menu selections.

• Able to anticipate any unexpected guest need and react promptly and tactfully.

• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to the type of event and service standards.

• Record transactions/orders in Point of Sales systems at the time of order.

• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverage.

• Responsible for clearing, collecting, and returning food and beverage items to the proper area.

• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Position Summary Statement

Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel and to ensure smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Primary Responsibilities

• Supervise sections in Front Office, such as reception, cashier, telephone, reservation, concierge and PARKROYAL Club services. Monitor the associates conduct and job performance and to ensure that all associates project a positive corporate image to guests.

• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.

• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that General Manager, Hotel Manager and other relevant Department Heads are informed of the VIPs.

• On commencement of shift to draw out individual master key via Key Management System at Security Check Point.

• Check on e-log book messages and follow up actions. Initiate correspondence regarding enquiries, reservations, and complaints.

• Check housekeeping discrepancy report; report any variance and take corrective actions.

• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.

• Authorise rate and room changes, paid outs and rebates according to procedures and credit policies.

• Responsible for training of all front desk associates including planning, organising and conducting OJT.

• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.

• Directly responsible for the evacuation of associates and guests during any emergencies eg. Fire in the absence of the Fire Safety Manager.

Holiday Inn Singapore Atrium

More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Job Description

Reporting to the Front Office Manager, the Assistant Front Office Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Description:

• Assisting Front Office Manager on all pertinent matters affecting guest service and hotel operations

• Cooperates, coordinates and communicates with all stakeholders in the hotel.

• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel and responds to guest needs and resolves related problems.

• Coach and support Front Office personnel and all departments at peak periods and ensure VIPs and priority club guests receive special attention.

• Promotes inter-hotel sales and in-house facilities, checks billing instructions and monitors guest credit.

• Ensures front line staff complies with FIT marketing techniques and maximize sales.

• Analyses the rate variance report to ensure rooms revenue control.

What we need from you:

• Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent, with 3 years’ experience in front office / guest services or related discipline including supervisory experience.

• Have 1 year experience in a similar capacity in hotel environment.

• Excellent problem handling and communication skills.

• A great team player and have good leadership skills.

Employee Benefits:

• Competitive remuneration that commensurate with skills and knowledge.

• Health and dental insurance.

• Birthday off / Duty meal / Laundry benefits

• Training and Development Opportunities.

• Up to 50% F&B discount at IHG Hotels selected restaurants.

• Special employee hotel accommodation rates at all IHG Hotels worldwide

What we offer:

In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself. Find out more by going to careers.ihg.com

Weave Co-Living SG PTE.LTD.

Job Description

Job Summary

The Housekeeping Manager is responsible for leading our housekeeping team to ensure that Weave Living properties in Singapore consistently meet the highest standards of cleanliness, comfort, and presentation. This role is pivotal in creating a positive and welcoming living experience for our residents, directly impacting resident satisfaction and retention. You will manage daily operations, oversee budgets, and train your team to deliver exceptional service in line with Weave Living's brand values.

Team Leadership & Management

• Recruit, train, and supervise the housekeeping team to ensure high performance.

• Schedule staff shifts and manage roster in an efficient manner.

• Conduct regular performance reviews and provide ongoing coaching and development to the in-house supervisors, assistant manager, and external agencies.

Operations & Quality Control

• Develop and implement cleaning schedules for all resident units, common areas, and back-of-house spaces.

• Conduct daily inspections to ensure all areas meet Weave Living’s stringent quality and cleanliness standards.

• Manage inventory of cleaning supplies, equipment, and resident amenities, ensuring cost-effective procurement.

Budget & Financials

• Prepare and manage the housekeeping department's annual budget.

• Monitor expenses, control costs, and prepare financial reports as required.

• Identify opportunities for operational efficiency and cost savings without compromising quality.

Resident Experience

• Respond promptly to resident requests and concerns related to housekeeping.

• Collaborate with the Community and Facilities teams to ensure a seamless and positive resident experience.

• Implement procedures that enhance resident comfort and convenience.

Health & Safety

• Ensure compliance with all health, safety, and sanitation regulations in Singapore.

• Train staff on safe work practices and the correct handling of cleaning chemicals.

• Maintain all housekeeping equipment in good working order.

JL Asia Resources Pte Ltd

JL Asia Resources Pte Ltd is the hospitality and project management business arm of the J’Forte Group. It specializes in development, marketing, leasing and asset management services. Founded by Mr. Lee Boon Leng, the company oversees and manages the hospitality and property developments of J’Forte Group.

Job Description

Job Description

As a Guest Relations Executive, you will be responsible for delivering excellent guest service and ensuring the smooth operation of the Front Office. You will be the first point of contact for guests, handling arrivals, departures, reservations, guest enquiries, and administrative duties while maintaining the hotel's service standards. You will work closely with the Housekeeping and Engineering departments to ensure a seamless guest experience.

Key Responsibilities

1)     Guest Services

• Welcome guests warmly and provide professional, friendly, and efficient service at all times.

• Perform guest check-in and check-out accurately and efficiently in accordance with hotel policies.

• Ensure all guests are properly registered and verified in compliance with local regulatory requirements.

• Handle guest enquiries, requests, feedback, and complaints promptly, escalating issues when necessary.

• Provide information on hotel services, nearby attractions, transportation, and local amenities.

• Build positive guest relationships to enhance guest satisfaction and encourage repeat business.

• Maintain a clean, organized, and welcoming Front Desk and lobby area.

2)     Front Office Operations

• Operate the Property Management System (PMS)efficiently for guest registration, reservations, room assignments, and billing.

• Process daily arrivals, departures, room changes, extensions, and early departures.

• Ensure room assignments are allocated according to guest preferences and operational requirements.

• Maintain accurate guest records and ensure confidentiality of guest information.

3)     Cashiering & Financial Responsibilities

• Perform cashiering duties including receiving payments by cash, credit card, debit card, and other approved payment methods.

• Process deposits, refunds, and guest billing accurately.

• Balance individual cash float and shift transactions at the end of each shift.

• Ensure all charges are correctly posted to guest accounts.

• Follow established financial control procedures to minimize discrepancies and fraud.

4)     Sales & Revenue Generation

• Promote hotel room categories and upsell guests to higher room types whenever possible.

• Recommend available promotions, room packages, and late check-out options to maximize room revenue.

• Assist with walk-in enquiries and convert enquiries into confirmed reservations.

• Support the achievement of departmental upselling and revenue targets.

5)     Housekeeping & Room Coordination

• Liaise closely with the Housekeeping department to ensure rooms are cleaned, inspected, and available on time.

• Monitor room status updates and coordinate room readiness for arriving guests.

• Prioritize urgent room cleaning requests where operationally required.

• Follow up on guest requests.

6)     Engineering & Maintenance Coordination

• Conduct basic inspections of guestrooms and public areas when required.

• Report defects, maintenance issues, or safety hazards promptly to the Engineering department.

• Follow up on reported maintenance requests to ensure timely rectification.

• Coordinate with Engineering to minimize guest inconvenience during repair works.

7)     Communication & Administration

• Respond to guest emails professionally and promptly.

• Answer incoming telephone calls and direct enquiries to the relevant departments.

• Maintain effective communication with Housekeeping, Engineering and Management to ensure smooth daily operations.

• Prepare shift handover notes and communicate important guest information to the next shift.

• Maintain accurate records, reports, and documentation required by the Front Office.

• Ensure lost and found procedures are followed in accordance with hotel policy.

8)     Safety & Compliance

• Maintain guest privacy and confidentiality in accordance with hotel policies.

• Be familiar with emergency procedures, fire safety, and evacuation protocols.

• Report any suspicious persons, security concerns, or incidents immediately to the Manager.

• Ensure compliance with hotel policies, Standard Operating Procedures (SOPs), and government regulations.

9)     General Responsibilities

• Deliver exceptional customer service in line with the hotel's standards.

• Maintain professional grooming and appearance at all times.

• Support colleagues and other departments during busy periods.

• Perform any other duties assigned by the Manager.

Qualifications& Skills

• Diploma, Higher NITEC, or equivalent qualification in Hospitality, Tourism, or a related field.

• Previous experience in a hotel Front Office, Guest Relations, or Customer Service role is preferred.

• Proficiency in hotel Property Management Systems (PMS) or similar systems is an advantage.

• Good computer skills, including Microsoft Office applications.

• Excellent communication and interpersonal skills.

• Strong customer service orientation with a positive and professional attitude.

• Ability to multitask and work efficiently in a fast-paced environment.

• Good problem-solving and conflict resolution skills.

• Basic cashiering and cash handling knowledge.

• Strong attention to detail and organizational skills.

• Able to work rotating shifts, including weekends and public holidays, and willing to cover night shifts whenever required to support operational needs.

• Ability to work independently as well as collaboratively within a team.

• Fluent in spoken and written English; proficiency in additional languages is an advantage.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Responsibilities

• Support the Assistant Executive Housekeeper/ Executive housekeeper to ensure guest rooms and public area are checked and maintained

• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines

• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled

• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately

• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets

• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement

• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement

• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent

• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly

• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel

• Minimum Diploma in Hospitality Management

• Customer centric

• High level of flexibility and adaptability

• Must be able to work rotating day shifts including Public Holidays and weekends

• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 11 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

F&B Recruitment Drive - 4 August 2026 | Sign on Bonus $1500

Multiple roles available across F&B Department;

1. F&B Guest Services Officer (Restaurant)

2. F&B Guest Services Officer (Banquet)

3. F&B Guest Services Leader

4. F&B Executive (Restaurant)

5. Banquet Executive

6. Banquet Function Coordinator

7. Assistant Banquet Manager

8. Banquet Operations Manager

9. In-Room Dining Order Taker

10. Assistant Manager, JAAN by Kirk Westaway

11. Assistant Manager, Antidote Bar

DETAILS:

🗓 Date: 4 Aug 2026 (Tuesday)
⏰ Time: 11 am - 7 pm⁣⁣
📍 Venue: Skai Suites 2-4, Swissotel The Stamford

To register your interest: https://forms.cloud.microsoft/Pages/ResponsePage.aspx?id=kBHoPkuVZECOffEv12H9Ofnx530mAU1Nh6AVA0LuO61UM0VOQVdJVEdEMDBOMEc3WU5WSEY4OUNKNS4u

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

1-Group (Singapore)

1-Group is Singapore’s leading F&B, lifestyle & hospitality group that operates a portfolio of iconic restaurants, cafes, bars, and clubs created with heart, purpose, and a vision for providing exceptional experiences. Over the decade, the group has witnessed countless first dates, celebrations, weddings, events, and continues to be the maker of great memories.

Job Description

About the Role

Our Kaarla/Oumi outlet is seeking a poised and service-driven Guest Relations Executive to oversee Front-of-House guest engagement and reservation management.

As the first point of contact, you will play a key role in shaping our guests’ experience — ensuring seamless reservations, personalised service, and smooth coordination between service, bar, and kitchen teams within a premium CBD dining environment.

Key Responsibilities

• Deliver a warm, professional welcome and ensure every guest receives attentive and personalised service.

• Manage reservations, seating plans, and booking enquiries efficiently using reservation systems.

• Optimise table allocation and guest flow to maximise service efficiency during peak periods.

• Coordinate closely with kitchen, bar, and service teams to ensure timely order execution and smooth floor operations.

• Handle guest feedback and concerns with discretion and professionalism, ensuring prompt resolution.

• Monitor overall service flow, ambience, and presentation to uphold brand standards.

• Assist with billing processes, payments, and reconciliation in accordance with company procedures.

• Promote menu highlights, seasonal offerings, and signature experiences to enhance guest engagement and revenue.

• Capture and report guest insights to management to support service improvements.

• Ensure strict adherence to food safety, workplace safety, and company SOPs.

Requirements

• 1–2 years of experience in F&B, hospitality, or customer service (fresh graduates with strong service aptitude are welcome).

• Confident communicator with strong interpersonal skills and professional presence.

• Guest-centric mindset with calm problem-solving abilities.

• Comfortable working in a fast-paced, high-volume CBD environment.

• Familiar with reservation systems and POS systems (advantageous).

• Well-groomed, proactive, and a collaborative team player.

• Able to work shifts, weekends, and public holidays.

UEMS Solutions Pte Ltd

The Company is an Integrated Facilities Management (IFM) company with more than 2,000 employees, providing healthcare support services and property & facilities management services to both public and private sectors in Singapore. The company has 2 core businesses in healthcare support and facilities management services.

Job Description

RED HOUSE AT THE WATERFRONT PTE. LTD.

Job Description

Responsibilities:

• Oversee the day-to-day operations of the restaurant
• Provide a high quality of service and deliver an excellent dining experience to all the guests
• Anticipate guest's needs, do follow up. When guests complete courses, remove cutleries & dishes. Present menu for desserts & upsell. Present check at the end of the meal.
• Respond to customer complaints professionally and provide service recovery
• Ensures tables are cleaned and re-set at the conclusion of each course
• Gather feedback to improve the customer’s experience
• Any other duties assigned by the management from time to time

Requirements:

• At least 1 year of management experience in the F&B industry
• Excellent communication skills and public relations
• Possess strong leadership and ability to manage service staff

GN PEST & CLEANING SERVICES PTE. LTD.

Job Description

Team Leadership: Supervise, train, and coach cleaning staff, including monitoring attendance and creating rosters.

Quality Control: Inspect completed work to ensure compliance with hygiene and cleanliness standards.

Operations Management: Plan, schedule, and deploy cleaning teams to assigned areas.

Inventory Control: Monitor, order, and manage stock levels of cleaning supplies and equipment.

Safety Enforcement: Ensure all staff adhere to workplace safety procedures and properly use equipment/chemicals.

Client Relations: Address client complaints and feedback promptly to maintain service standards.

ZI YEAN (REDHILL) RESTAURANT PTE. LTD.

Job Description

Greet dining patrons

-Take orders of food and drink from customers

-able to enter customer's order to POS system

-Convey special food requests to kitchen staff and bar personnel
-Deliver prepared food to customer
-Prepare tables for new guests

-Possess skills or qualifications that are related to hospitality

-Manage team of crews /waiter/waitress

-prepare Menu for seasonal request

-prepare sales report for GM

-able to communicate well with Kitchen

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Meet, greet and lead guests to their seats.
• Take customer orders and deliver food and beverages.
• Clear and remove soiled dishes.
• Present bills to customer and collect payment from the customer.
• Arrange table settings and maintain a tidy dining area.
• Collect food and beverage supply requisition, ensure that the stock collected is per requisition.
• Respond promptly to customer inquiries.
• Assist in kitchen activites
• Undertake any other duties as requested by the Manager.

CHONGSHENG GUOJI PTE. LTD.

Job Description

• Supervising the restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner

GAIA JAPANESE CONCEPT

Job Description

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Service Executive will report to Supervisor / Assistant Manager / Restaurant Manager.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Deliver top-notch customer service by providing a pleasant dining experience for guests
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements:

• 1-3 years of relevant experience preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

The Supreme HR Advisory Pte Ltd

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry’s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Job Description

Working Location & Hours:

• Katong / Islandwide

• Monday - Sunday | 44 hours/week

Job Descriptions:

• Provide table service in a restaurant dining environment

• Greet and seat guests and manage dining flow

• Take food and beverage orders accurately and coordinate with kitchen team

• Ensure timely serving of orders and smooth service delivery

• Handle guest requests and service matters professionally

• Support service flow and coordination during peak periods

• Maintain service standards, table setup, and cleanliness

• Support daily restaurant operations and service activities

Career Progression 

Candidates with Assistant Manager potential may be considered for progression into higher operational roles based on performance

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

Lester Ong Yu Xuan | Reg No : R26162868

The Supreme HR Advisory Pte Ltd | EA No. : 14C7279

The Standard, Singapore

Job Description

Responsibilities: 

• Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel.

• Review arrivals and departures and be familiar with guest profiles.  

• Upon arrival, complete guest registration process and accommodate special requests whenever possible.

• Identify and anticipate guests’ needs to ensure personalised service is provided. 

• Make memories by creating a series of delightful moments and thoughtful gestures to guests. 

• Prepare requests for amenities and update traces in Opera Cloud. 

• Handle all front office cashiers’ transactions such as posting of charges to guests according to procedures. At the end of shift, balance the cash float.

• Address all guest enquiries in a friendly and caring manner, whether by telephone or in person. Provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and inclusive of handling messages or dealing with complaints.

• Coordinate room status updates with the housekeeping department by notifying them of early check-ins, late check-outs, special requests, and last-minute bookings.

• Keep themselves informed of product and services, up-to-date information, hotel’s daily events and meeting activities.

• Possess a working knowledge of the room reservation procedures.

• Promotes in-house sales, facilities and upselling program in order to maximise revenue.

• Complete daily checklists of duties and ensure that a detailed handover is carried out between shifts including special guests, tasks to be completed.  

• Maintains appropriate standards of conduct and style for the Front Office department.

Requirements:  

• Attention to detail and a focus on service.

• Ability to work effectively and contribute to a team.

• Self-motivated, energetic, and friendly personality.

• Well-presented and groomed.

• Proficient in English, additional language skills are a plus.

• Willingness to work shifts, including weekends and public holidays.

The Standard, Singapore offers opportunities for career advancement within the hospitality industry. As a Guest Service Executive, you will gain valuable experience to build potential to progress into supervisory or management roles.

Kingdom Indulgence Pte. Ltd.

KFG is helmed by a team of resourceful and creative individuals with vast experiences in the retail industry and having diverse expertise. Its philosophy is to offer good quality food in friendly restaurant atmospheres at affordable prices for all to enjoy. In a simple phrase, best value for money.

Job Description

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

LEE QUAN (GAMBAS) PTE. LTD.

Job Description

• Greet customers and take food and beverage orders in a polite and timely manner.
• Prepare and serve food and drinks according to food safety standards and company procedures.
• Operate the cash register, process transactions, and handle cash accurately.
• Maintain cleanliness and tidiness of the counter area, dining tables, and other work areas.
• Assist in the kitchen with basic food preparation tasks as needed.
• Stock and replenish food items, condiments, and utensils.
• Ensure all food items are displayed attractively and labels are accurate.
• Respond to customer inquiries and resolve any customer service issues.
• Comply with all health and safety regulations as well as food hygiene standards.
• Work efficiently under pressure, especially during peak hours.
• Assist with inventory management and inform the supervisor of low stock levels.
• Perform any other ad-hoc duties as assigned by the manager.

Job Requirements

• Previous experience in a similar role is advantageous but not necessary.
• Good communication skills and the ability to interact positively with customers.
• Basic mathematical skills for handling cash transactions.
• Willingness to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Understanding of hygiene and sanitation practices.
• Must be able to stand for extended periods and in a coffeeshop environment

TOWSENLY MFG & TDG (PTE.) LTD.

Job Description

Job Title: Supervisor – Frozen Food Industry

Location: Fishery Port Road

Employment Type: Full-time

Job Summary:

We are looking for a dedicated and physically demanding Supervisor

to join our frozen food company. The role requires working

in a cold room environment, overseeing daily operations,

and ensuring smooth workflow while reporting directly to

the Manager. Candidates with experience in the frozen food

industry are preferred.

Key Responsibilities:

• Supervise daily operations in the cold room and ensure

smooth workflow.

• Oversee receiving, storage, and dispatch of frozen

food products.

• Maintain proper cold room temperatures and ensure

food safety standards are met.

• Assign tasks and monitor work performance of team

members.

• Ensure adherence to health, safety, and hygiene

regulations.

• Assist in inventory control and stock checks.

• Report operational issues, staff performance, and

stock concerns to the Manager.

• Support the Manager in improving efficiency and

productivity.

Requirements:• Proven supervisory experience, preferably in the frozen

food industry.

• Ability to work in cold room conditions for extended

periods.

• Physically demanding and able to handle manual work when

required.

• Strong leadership, communication, and problem-

solving skills.

• Knowledge of food safety and handling procedures.

• Able to work independently and as part of a team.

Education & Experience:

• Minimum Secondary School education or equivalent.

• At least 3 years of experience in a similar supervisory

role, preferably in a frozen food or warehouse

environment.

HERO HOLDINGS PTE. LTD.

Job Description

• Controlling and directing the food preparation process
• Approving and polishing dishes before they reach the customer
• Managing and working closely with other Chefs of all levels
• Creating menu items, recipes and developing dishes ensuring variety and quality
• Determining food inventory needs, stocking and ordering
• Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelines
• Being responsible for health and safety
• Being responsible for food hygiene practices

Unlisted Collection

Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.

Job Description

About the role

As General Manager, you will be responsible for the overall leadership and performance of the restaurant. You will oversee daily operations, lead and inspire both Front of House and Back of House teams, and ensure the delivery of outstanding service standards in line with our brand ethos.

Key responsibilities

• Lead, mentor, and develop a high-performing team across all departments

• Drive revenue growth while maintaining strict control over costs and profitability

• Deliver exceptional guest experiences and maintain strong service culture

• Manage financial performance including P&L, budgeting, and forecasting

• Oversee recruitment, training, and staff development

• Ensure compliance with health, safety, and regulatory standards

• Collaborate with senior leadership on strategy, marketing, and business development initiatives

• Maintain strong relationships with suppliers, partners, and stakeholders

About you

• Proven experience as a General Manager or senior leadership role in a premium or high-volume restaurant

• Strong commercial acumen with a track record of driving profitability

• Exceptional leadership and people management skills

• Deep understanding of food, beverage, and service standards

• Passion for hospitality and delivering memorable guest experiences

• Ability to thrive in a fast-paced, high-pressure environment

• Excellent communication and organisational skills

Benefits

• Competitive salary and performance-based incentives

• Opportunity to work within a dynamic and growing hospitality group

• Career development and progression opportunities

• A collaborative and forward-thinking work environment

SUTL Marina Development Pte Ltd

ONE°15 Marina Sentosa Cove, Singapore is a waterfront lifestyle destination offering world-class marina facilities replete with a comprehensive range of exclusive club amenities. It is an unprecedented lifestyle destination with modern facilities including an infinity pool, fitness centre, members’ lounge, modern spa, tennis courts, 26 tastefully appointed rooms, as well as a selection of restaurants and bars. ONE°15 Marina Sentosa Cove is part of SUTL Enterprise Ltd, which is listed on the main board of the Singapore Exchange. Since its inauguration in 2007, the Club has won several international accolades including Best Asian Marina of the Year and the prestigious FIVE Gold Anchors Award.

Job Description

Responsibilities:

• Assist customers to their tables.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Inform customers of daily specials.
• Prepare checks that itemise total meal costs and sales taxes.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters, and taking them to the appropriate area.
• Serve food and/or beverages to patrons; prepare and serve speciality dishes at tables as required.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Do side duties as assigned on a daily basis by the Restaurant Manager or Shift Leader.

Requirements:

• Able to work on weekends and Public Holidays.
• Should possess preferably N/O Levels.

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Director, Revenue Performance.

Job Responsibilities

The primary role of the Director, Revenue Performance is to direct all Revenue Performance strategies and activities and optimize all revenue streams firstly for the defined area as a whole and secondly for each property in the area individually within guidance, structure and operating guidelines of Pan Pacific Hotels Group.
Akey responsibility of this role is to guide hotels in optimizing the business mix, distribution channels, pricing and products to achieve the budgeted revenue targets and to provide review and direction as required.
This role also leads the pre-opening and rebranding sales & marketing planning activities on behalf of the Marketing and Sales team.

Primary Responsibilities

Hotel Revenue Performance Reviews

• Identify hotel strategic objectives & opportunities with General Managers, Directors of Sales and Marketing and Directors of Revenue Management.
• Review representation of information across all electronic channels to follow best practices.
• Review inventory and price control practices.
• Review effectiveness of reservation team in terms of revenue generation and customer servicing.
• Review of compliance with data quality and data input standards across the systems.
• Review forecasting process and revenue management reports.
• Test systems competency levels across reservations, front office and revenue management.
• Provide summary assessment and list remedial and follow up actions required – to GM, DOSM and RM.
• Consolidate and roll up the follow up items into the monthly hotel review cycle.
• Provides input to the hotel performance review process at corporate level.

Review calls with Directors/Managers Revenue Performance and Sales & Marketing

• For analysis of revenue performance and follow up action plans.
• Identification, implementation & review of revenue strategies with hotel DOSM/RM.
• For follow up on action plan identified during Hotel Reviews.
• To communicate corporate updates and provide training on new programs and tools.
• Updateand share relevant market and competitor news.
• Provideeducation and training to Front Office, Reservation and Sales in Revenue andDistribution areas.
• Identification& development of hotel revenue / reservation managers.
• Review and improve on Reservation and Revenue related work flows.  Development and enculturation of tools – for efficiency, organization, evaluation, reporting etc.

Planning and Organising

• Maintain annual oversight of the overall price strategy and structure of the hotels to ensure that it is in line with the strategic objectives set out in the budgets.
• Analyse hotel rooms’ revenue forward forecasts for accuracy and variances.
• Provide remedial and business planning input to all hotels.

Hotel Pre-openings

• Lead the creation of all new hotel pre-opening sales and marketing plans.
• Coordinate with all sub sections within Marketing and Sales team to ensure timely execution of all planned activities and tasks.
• Review and approve all rate grids, promotion plans and tactical offers.
• Lead revenue management structure setup at the property.

Human Capital Development

• Ensure education of Revenue Performance, (revenue management and distribution competencies and learning) is instilled into the framework of the organization.
• Develop and implement revenue performance structure to strengthen personal development opportunities

The Person

• Revenue Management leadership experience for international hotel chain
• Minimum 5 years in leadership capacity
• Possess a Degree in Business, Marketing, Hotel Management or Statistics
• Driven for results and understands how to materialise ideas into actions
• Good leadership, able to build and coach teams
• Understanding strategies and trends
• Able to build effective relationships
• Excellent presentation, analytical and strategic planning skills
• Familiar with Revenue Management System, Business Intelligence, Opera Systems

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Guest Service Executive

JOB RESPONSIBILITIES :

• Greet and welcome guests upon arrival.

• Register guests into the computer, verifying reservation, address, and credit information.

• Responsible for checking in guests such as registering and assigning rooms to guests.

• Issues access card and escorts guest to their room.

• Manages guests’ accounts and information availability in the system.

• Process guest’s folios, collects payment, deposit and to assists with currency exchange

• Handles guest queries pertaining to facilities, services, and registration etc.

• Handles and records guest comments and complaints, and refer issues to duty manager when necessary.

• Responsible and accountable for handling and cash.

REQUIREMENTS:

• Minimum 1 year of Front Office experience in a service industry will be an advantage for supervisory positions.

• Customer Oriented

• Knowledge of Microsoft Office eg. MSWord and MS Excel.

• Good coordination skills, meticulous, organized, neat and diligent.

Guest Service Manager

RESPONSIBILITIES:

• Spend ample time in lobby to welcome and solicit guests for feedback.

• Perform check-in and check-out duties. Assign room and prepare keys for check-in.

• Resolve guests complaints to their satisfaction.

• Responsible for the Guest Service Manager float and currency exchange.

• Process 3rd party charges such as credit card charges.

• Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

• Complete Daily Duty Manager log after each shift.

• Prepare Guest incident report

• Keep informed on all current matters and maintain complete and readily accessible files and records necessary for effective operation.

• Maintain close liaison with all other departments to ensure 100% guests satisfaction.

• Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate activities, any problems and/or special information.

• Conduct OJT (On-the-Job) training for new and existing Associates on duty.
  

JOB REQUIREMENTS:

• Good leadership skills

• Ability to multi-task in a demanding environment

• Excellent customer service, communication and interpersonal skills

• Able to work night shift

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities 

• Attend to guests’ inquiries and provide prompt responses and assistance

• Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

• Develop and maintain professional relationship with house guests and extend service whenever required

• Manage front office operations and optimize solutions to ensure guests satisfaction

• Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Work closely with other departments and co-workers as part of a team

Ideal requirements 

• Able to communicate effectively in a fast paced environment

• Customer service oriented to provide quality service standards

• 1-3 years of experience in a similar capacity, hospitality or tourism

• Exceptional interpersonal skills to enhance the service standards throughout the operation

• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities 

• Attend to guests’ inquiries and provide prompt responses and assistance

• Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

• Develop and maintain professional relationship with house guests and extend service whenever required

• Manage front office operations and optimize solutions to ensure guests satisfaction

• Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Work closely with other departments and co-workers as part of a team

Ideal requirements 

• Able to communicate effectively in a fast paced environment

• Customer service oriented to provide quality service standards

• 1-3 years of experience in a similar capacity, hospitality or tourism

• Exceptional interpersonal skills to enhance the service standards throughout the operation

• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

Keck Seng Hotel

Job Description

BASIC FUNCTION

• Supporting management team in delivering successful operations, achieving the hotel objectives and improving revenue profitability.
• Supervise duties for all Front Office associates.
• Ensure all associates provide excellent customer service at all times, and to make sure that customers are satisfied with the products or services the organization offers, and to deal with customer feedbacks.
• Accountable full responsibility for the entire hotel operations including Rooms, F&B and Security management in the absence of the General Manager and all other Senior Managers of the hotel.

DUTIES & RESPONSIBILITIES

Daily

• Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operations and day-to-day running of the hotel.
• Familiarize with all room situations of the hotel and competitors, all room types and rates, promotions and new package plans.
• Awareness and monitoring closely of room situation, expected occupancy, VIP arrivals, forecast, promotions, banquet and conference events.
• Ensures accurate room assignment for VIP arrivals and/or any special arrangements.
• Conduct room inspections for VIP arrivals. Look out for defects and makes necessary reports to the respective departments.
• Checks on the event board for the day to ensure all signage of events are correctly displayed.
• Ensures proper log of all incidents pertaining to the hotel on daily basis for Management reporting with appropriate details and take necessary actions to avoid future recurrence.
• Assisting associates at the Front Desk/Bell Counter or any other areas/sections of the hotel whenever required.
• Check and supervise all Front Office associates on tasks that have been assigned to them and accord guidance whenever required.
• Authorize the acceptance of cheques, cash advance, rebates and refunds on the basis of procedures established.
• Check on housekeeping discrepancies (skip/sleep) reports and physically inspect or verify the discrepant status and execute necessary actions or follow-up.
• Co-ordinate closely with Security associates in the investigation of any irregular activities during the period of duty.
• Must possess confident caliber to handle emergencies and crisis situation.
• Withhold confidential information from the press or public with an aim to preserve and protect the Hotel’s image and reputation after any occurrence of crisis. Ensures all questions from the press are politely and tactfully directed to the Marcom Manager.
• Maintain and ensures cleanliness and orderliness at the Front Desk and all areas of the lobby and public areas. Initiates corrective actions deemed necessary.
• Attends to all guests’ inquiries, feedback and compliments and attend to guests’ need promptly, efficiently and in a professional manner.
• Review Front Office policies and procedures and emergency action plans with the Assistant Front Office Manager/Senior Duty Managers to ensure contents are kept current and up to date.
• Handing over swiftly any outstanding items and issues encountered or anticipated to the next Duty Manager by clearly documenting them in the Duty Manager’s Logbook when necessary.
• Conduct daily briefing and brainstorm to all associates.
• Perform other duties that assigned by the Management.
• Weekly - Assign and approve duty roster for all Front Office associates.
• Monthly - Attend monthly Front Office meeting and provide solution and open discussion during day-to-day operation.
• Yearly - Ensure Hotel Vision, Mission and Core Value are met and executed accordingly. Guide associates who in doubt.

Job Requirements:

• Diploma or Degree in Hospitality, Hotel Management, or related field

• Minimum of 2–3 years of Front Office experience; candidates with experience as a Senior Front Office Executive ready to take on Duty Manager responsibilities are encouraged to apply

Skills & Competencies:

• Strong leadership and supervisory skills; able to guide and motivate Front Office associates

• Excellent customer service orientation, with the ability to handle guest complaints and feedback professionally

• Strong operational knowledge of hotel functions including Rooms, F&B, Security, and overall hotel operations

• Ability to manage multiple tasks and responsibilities efficiently in a fast-paced environment

• Good problem-solving, decision-making, and crisis management skills

• Attention to detail and ability to maintain high standards of cleanliness, orderliness, and operational efficiency

• Effective communication and interpersonal skills to liaise with team members, guests, and management

• Awareness of occupational health, safety, and emergency procedures

Additional Requirements:

• Confident and composed when handling emergencies or unexpected situations

• Able to work shifts, weekends, and public holidays

• Demonstrates professionalism, integrity, and the ability to maintain confidentiality

• Strong initiative and willingness to take responsibility for hotel operations in the absence of senior management

CherryLoft Resorts

Job Description

Job Description

We are seeking a capable and motivated Manager to oversee the overall operations of our serviced apartment business and ensure high standards of service delivery and operational efficiency.

Key Responsibilities:

• Manage the day-to-day operations of serviced apartment properties.
• Oversee guest services, housekeeping, maintenance, and administrative functions.
• Monitor occupancy, revenue, operational costs, and overall business performance.
• Develop and implement operational policies and procedures.
• Lead, supervise, and train operational staff to achieve service excellence.
• Handle customer feedback and resolve operational issues promptly.
• Ensure compliance with regulatory, safety, and company requirements.
• Liaise with vendors, contractors, and business partners.
• Prepare reports and provide recommendations to improve operational efficiency and profitability.

Requirements:

• Diploma in Hospitality Management, Business Administration, Hotel Management, or a related field.
• Preferably at least 2 years of relevant experience in hospitality, serviced apartment, hotel, or accommodation operations.
• Good leadership, communication, and interpersonal skills.
• Strong organisational and problem-solving abilities.
• Proficient in Microsoft Office applications and operational reporting.
• Ability to work independently and manage multiple responsibilities effectively.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department.  The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities 

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.

• Directly supervises the Housekeeping team and is responsible for their daily assignment of tasks and projects.

• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.

• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.

• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.

• Identifies and communicates daily to the DOHK of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.

• Helps maintain departmental standards related to impeccable cleanliness and personalised service to residents and guests in all areas impacted by Housekeeping.

• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.

• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.

• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.

• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by People & Culture team and DOHK.

• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.

• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.

• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.

• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.

• Reviews and analyses entries in Raffles Service log book and supervises key control.

• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.

• Works hand on hand with Butler team for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.

• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.

• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the DOHK.

• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.

• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.

• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.

• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.

• Responsible for enhancing the product and services that is presented to the guest.

• Recommends and proposes changes to the product and its services based on market research and current trends.

• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.

• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.

• Conducts probation and annual appraisals in line with hotel guidelines.

• Develops talent for growth management performance issue.

• Supports DOHK to coach, counsel and discipline colleagues to enhance performance.

• Establishes a productive work schedule that is in line with local labour laws.

• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.

• Drives constant service and system improvement.

• Executes effective and consistent one on one with direct reports with mentorship and development in mind.

• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.

• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.

• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.

• Well-groomed and dressed following the property and company guidelines.

• Develops own knowledge and skills to grow as a business partner and leader.

• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.

• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge And Experience

• Diploma or Degree preferably in hospitality or related field.

• Minimum 7 years in industry experience with minimum 5 years in middle management positions.

• Experience in luxury hotel/resort.

Competencies

• Oral and written fluency in English. Ability to converse in other languages is an advantage.

• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word) and Opera PMS.

• Exercises sensitivity and discretion when dealing with guests and colleagues issues and constantly improve the guest service experience.

• Confidently able to resolve problems and make decisions.

• Adaptable to multicultural guest needs, works with diverse cultures.

• Leadership skills developed – collaborative, enabling, and entrepreneurial.

• Career focused, wanting to grow and develop, self-driven.

• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.