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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Front Office Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

For our refined and personalized hotel, we are now welcoming applicants for the position of Front Office Manager to lead our reception and guest relations team in delivering a seamless, "home away from home" experience.

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
  • Soliciting guest feedback and using it to constantly elevate our guest journey.
  • Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the boutique hotel business and the intimacy of a small, high-end property.
  • You have a strong and adventurous disposition and love exploring new cultures.
  • You love communicating with people, even when there are language or cultural barriers.
  • You find a sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
  • Previous experience in front office management in a luxury environment
  • Previous experience living/working outside your home country, preferably in Asia.
  • Strong administrative skills and business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Manager (Floor) - Manhattan Bar (Conrad Singapore Orchard)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59185SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

The Assistant Manager assists the Operations Manager with the management of Manhattan, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

What will I be doing?  

As the Assistant Manager, you will be responsible for performing all the floor service supervisor duties to the highest standards:

  • Assist the Operations Manager in achieving the monthly budget

  • Ensure the grooming standard are being met and maintained, demonstrating a professional image for our guests

  • Always be present in operations during the “golden time”.

  • Monitor the training calendar and employee development in order to promote a climate of enthusiasm and encouragement

  • Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager, followed by effective communication

  • Ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience

  • Wish “farewell” to guests, ensuring guest satisfaction has been reached and to encourage repeat guests

  • Ensure that the restaurant is properly staffed to par, at all times

  • Prepare the Duty Roster on a weekly basis

  • Complete the Attendance Report for payroll purposes                                                                                

  • Guide our guests in organising a private event in the restaurant

  • Conduct departmental orientation for all new team members

  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for? 

An Assistant Manger serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Reading, writing and oral proficiency in the English language.

  • Willing to work a flexible schedule and holidays.

  • Be a self-motivator and motivator of others

  • Work in a safe, prudent and organized manner.

  • Have an in-depth knowledge of food and preparation

  • Have an in-depth knowledge of wine

  • Be able to relate to all levels of guests and management.

  • Have a minimum of 3 years’ experience in similar position, preferably in luxury environment

  • Have the ability to handle multiple tasks at one time.

  • Have excellent communication and organization skills

  • Be able to consistently delight and satisfy our guest

  • Have the ability to handle guest requests in a detailed manner

  • Must have excellent attention to details, and extensive service knowledge

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Guest Relation Manager - Manhattan Bar (Conrad Singapore Orchard)

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59186SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. 

A Guest Relations Manager supports all property operations, ensuring that the highest level of hospitality and service are provided. To assist in all ways to provide the highest degree of guest satisfaction a Guest Relations Manager is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the Conrad hotel and Hilton Group.

What will I be doing?  

As the Guest Relation Manager, you will be responsible for performing all the floor service supervisor duties to the highest standards:

  • Ensure streamline communication with the team and guests and achieve consistent results.

  • To anticipate, in advance, all materials and supplies and ensure their availability.

  • To promote teamwork and foster a harmonious working climate.

  • To follow through and constantly update the restaurant/bar guest databases to be efficient and consistent in relation to regulars, whiskey club members and VIPs.

  • To ensure all communication with American Whiskey Club Members with regards to enquiries, and monthly reservation updates.

  • Overview of Menu and EDMs creation for special events

  • Update and maintain guest profile history. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.

  • To ensure to keep up to date on Competition analysis by keeping track of happening in the city and calling competition on regular basis to update on promotion and pricing.

  • To take ownership of the Restaurant and Bar areas in all aspects, including taking guests’ orders and the service of Food & Beverage products.

  • To take full ownership of any reservation for groups, VIP and media.

  • To ensure proper procedures and maintenance in regard to guests’ correspondences, both in terms of inquiries and follow-up.

  • The ability to maintain and update computer files whenever needed, including standardized letters, latest menus, etc.

  • To discuss, in advance, any menu changes or daily specials with staff, ensuring knowledge of each

  • To handle and report any accident immediately, no matter how minor

  • To recognize and address potential intoxicated disruptive or undesired guests.

  • To effectively handle guest complaints and report to a manager of situation and resolution.

  • To respond properly in any hotel emergency of safety situation.

  • To coordinate and successfully perform the daily secondary duties.

  • To perform other tasks or projects as assigned by hotel management and staff.

  • To set up a proper procedure and maintenance with regards to par-stocks for all menus, beverage lists and wine lists.

  • To be fully aware of the reservation procedures and telephone techniques according to the Hilton standards.

  • To ensure that the telephone system is working properly at all times.

  • To respond properly in any hotel emergency of safety situation.

  • To perform other tasks or projects as assigned by the hotel management and staff.

  • To set up hostesses check lists (daily, weekly and monthly).

  • To create, compile and update Manhattan manual training.

  • To ensure stationary cost control.

  • To oversee and coordinate all arrivals and departures of special guests (VIPs, etc)

  • To manage communication between guests and staff.

  • To direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to.

  • To appraise team’s performance.

  • To be able to build and keep good relationship to Bar Industry, Suppliers, Etc.

  • To ensure events enquiry and bookings are taken and deal with in a given timeline.

  • To maximize potential revenue for the bar by bringing in events, private booking and buy-outs.

  • To examine activities logbook, assign tasks appropriately and implement schedule daily.

  • To work closely hand-in-hand with the Floor Manager to ensure staff well fare is look into and to ensure that the bar operates at its highest maintaining and following key standards.

What are we looking for? 

A Guest Relation Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.

  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

  • 2-4 years managerial position in a 4 / 5-star category hotel.

  • Good English skills, both written and verbal to meet business needs.

  • Strong leadership and training skills.

  • Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Director, Lifestyle Brand Management - Asia Pacific

4-Jan-2026
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 59187SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.


Job Description

The Brand Management function is responsible for ensuring that Hilton’s global brands are compelling to owners and guests in the region. This means shaping Hilton’s lifestyle brands in ways that resonate with diverse regional markets, while keeping true to global positioning. The broader APAC Brands team includes a range of other functions, including ensuring hotels open on time, comply with brand standards, and have the tools to consistently deliver industry-leading guest experiences.

Hilton’s Lifestyle brands include Canopy by Hilton, Motto by Hilton, Curio Collection by Hilton, and Tapestry Collection by Hilton. These brands celebrate creativity, modern culture, and individuality, attracting a new generation of travelers who seek hotels that enable them to express themselves. The Director, Lifestyle Brand Management – APAC will be a passionate, creative leader who thrives on bringing unique narratives and distinctive experiences to life at scale. Critical to this role is the ability to understand the essence of Lifestyle and translate what is often intangible into clear direction for teams across diverse cultures.

HOW YOU WILL MAKE AN IMPACT

Your role is important, and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Adapt Hilton’s global Lifestyle brands to owners and guests in the APAC region, balancing global consistency with regional relevance
  • Distill the intangible aspects of Lifestyle, such as design ethos, service style, and cultural energy, into clear and practical guidance that hotel and corporate teams across different cultures can understand and implement
  • Support the conversion of independent hotels into Collection properties, shaping each hotel’s existing character into a compelling narrative, brand pillars, and personality that elevates the guest experience
  • Work with hotels to craft compelling positioning and bring it to life through collateral, service rituals, and distinctive guest interactions
  • Identify and close capability gaps in how Lifestyle hotels operate; design and implement tools, training, and processes to address them
  • Partner with Hilton’s global Lifestyle design, F&B, and marketing teams to ensure best-in-class capabilities are deployed in APAC
  • Review hotel design, F&B, and property activations, giving clear feedback and guidance to ensure accurate execution
  • Work with cross-functional teams and hotels to drive greater owner preference, consumer awareness, and guest preference for Hilton Lifestyle brands and hotels in APAC
  • Engage across diverse APAC markets by visiting hotels, monitoring competitive landscapes, and adapting approaches to different cultural contexts.
  • Build strong relationships with internal and external stakeholders, navigating complex conversations in a heavily matrixed environment

How you will collaborate with others:

  • Work closely with Hilton Lifestyle brand leaders, design, and food & beverage as well as APAC development and operations to ensure Hilton Lifestyle brands are presented to potential owners and brought to life in hotels effectively
  • Partner with diverse hotel teams across Asia to bring Hilton Lifestyle Brands to life in the guest experience
  • Work with team members from independent hotels converting into the Collections brands to sharpen their unique narratives
  • Collaborate with Hilton Brand Marketing and Hilton Honors to embed Lifestyle priorities into enterprise campaigns and drive dedicated Lifestyle activations where appropriate

What are examples of projects you will take ownership of:

  • Lead regionalization projects to define APAC guest experiences and ensure attractive owner value propositions
  • Uncover the character behind an independent hotel by identifying hidden assets, creating a thematic direction, building the narrative and personality
  • Audit an existing Collection hotel recommending service, F&B, and collateral adjustments to improve its emotional appeal to guests
  • Develop and implement a Lifestyle Leadership Pipeline Program to strengthen talent and succession for brand-aligned leaders
  • Create and deliver playbooks, workshops, and presentations to help hotels translate strategy into execution
  • Plan and deliver brand activations and booths at development events, internal Hilton meetings, and external sales/trade shows

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

  • Bachelor’s degree required
  • 7+ years of brand, strategy, and/or hospitality experience preferred
  • Proficient English creative writing and verbal communication skills
  • Proficiency in creating PowerPoint presentations
  • Strong creative and storytelling capabilities
  • Analytical capabilities to identify relevant analyses needed and to make conclusions from data
  • Ability to guide execution of concepts that are hard to define, ensuring consistency of Lifestyle experiences across varied cultural contexts
  • Ability to travel up to 50%

It would be useful if you have:

  • Experience working in lifestyle and/or luxury brands
  • Experience working in the APAC
  • Awareness of global lifestyle trends and a passion for culture, design, and/or food & beverage 
  • Proficiency in Mandarin Chinese or Japanese to handle business communications in Greater China & Mongolia (GCM) or Japan, Korea & Micronesia (JKM) region


WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

Service Supervisor (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57699SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
  • Manage and operate POS systems, including all card and cash transactions
  • Assist in taking guest orders, recommending menu specialties, and upselling promotions
  • Check and ensure bills’ accuracy before printing it for guests.
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP
  • Assist in clearing tables and dishes from the dining area and side stations
  • Support the team and attend to guest inquiries/feedback politely and professionally
  • Assist in beverage preparation and support daily kitchen operations.
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition before being handed to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Any other duties as assigned by Management

Requirements

  • At least 2 years of work experience as a Captain or Supervisor in Asian culinary.
  • Excellent communication skills; verbally and in writing.
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
  • A team player to work collaboratively in a team environment.
  • Positive “can-do” attitude, motivated, passionate.
  • Ability to work in a fast-paced environment.
  • Proficiency in POS systems and online booking systems (I.e., Chope).
  • Willingness to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave, Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Senior / Guest Service Executive

4-Jan-2026
OASIA RESORT SENTOSA | 57700SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OASIA RESORT SENTOSA


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Duty Manager (Islandwide)

4-Jan-2026
Far East Hospitality | 57701SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.


Job Description

Responsibilities:

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

  • Diploma in any field, preferably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Front Office Trainee

4-Jan-2026
Four Points by Sheraton Singapore, Riverview | 57703SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.


Job Description

Company

Four Points by Sheraton Singapore, Riverview

fourpointssingaporeriverview.com

Designation

Front Office Trainee

Date Listed

10 Dec 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

From Jan 2025 - Flexible End

Profession

Hospitality

Industry

Hotel and Accommodation Services

Location Name

382 Havelock Road, Singapore

Address

382 Havelock Rd, Singapore 169629

Map

Allowance / Remuneration

$800 - 1,000 monthly

Company Profile

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities. 

Job Description

  1. Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
  2. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
  3. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
  4. Adhere to occupational, health and safety legislation, policies and procedures.
  5. Perform other duties as assigned by the Management.

Job Requirement:

  • A team player with an eye for detail
  • Good customer service & communication skills
  • Able to work on rotating shift
  • Able to commit from January 2026 onwards
  • Applicants must be currently based in Singapore. Work pass sponsorship is not available for this position.

Application Instructions

Please apply for this position by submitting your resume to human.resource@fourpointssingaporeriverview.com

Kindly note that only shortlisted candidates will be notified.

Apply for this position

Guest Service Executive - Copthorne King's Hotel

4-Jan-2026
Millennium & Copthorne International Limited | 57704SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Intern (Front Office)

4-Jan-2026
Capella Hotel Singapore | 57706SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.


Job Description

Position Overview

The Intern handles guest arrivals and departures, and attends to guests' enquiries, requests, as well as concerns and feedback with professionalism.

The Role

Front Office Operations

  • Responsible for the overall tenure, efficient check-in / check-out, in room explanation, all form of payments and update of guests' preferences.
  • Provides accurate information to guests' inquiries.
  • Assists guests with Dining, Transportation, Entertainment, Events, Tours, Directions and requests or any other needs.
  • Set up accurate accounts for each reservation during guest registration and update guest profile
  • Prepare guest registration card and room key
  • Escort guest to room and provide room orientation
  • Promote accommodation packages, loyalty programmes and food and services offerings to guests
  • Perform upselling and suggestive selling

Talent Profile

  • Ability to work well under pressure
  • Independent individual who can perform job functions with minimal supervision

Guest Services Manager

4-Jan-2026
Artyzen Hospitality Group | 57707SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Artyzen Hospitality Group


Job Description

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

  • Be responsible for the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre).
  • Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
  • Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
  • Assist the Director of Guest Experience to prepare and monitor the annual department operating budget with the focus on monthly expenses, wages, variances, preparing schedules, ordering, and inventory management.
  • Ensure that the Department Operational Budget is strictly adhered to.
  • Monitor service and Operation standards in the hotel.
  • Be available and on duty during peak periods (frequently opening and closing the operation)
  • Participate in the MOD schedule.
  • Conduct frequent and thorough room inspections in liaison with Housekeeping.
  • Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
  • Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
  • Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
  • Ensure the Guest Services Department meets quality andinternal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
  • Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
  • Ensure that the Guest Services team projects a warm, professional and welcome image.
  • Undertake any other reasonable task or request as directed by the management.

Requirements

  • Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
  • Minimum of three years of previous experience in a front office managerial position in an established or luxury/upscale or boutique hotel.
  • Service-oriented, attentive to details and observant
  • Excellent oral and written communications skills
  • Good command of written and spoken English
  • Adaptable and outgoing with excellent interpersonal skill
  • Ability to work under pressure and be flexible
  • Passionate and enthusiastic with a positive ‘can-do’ attitude

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel!Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.


By ticking this box, I have read and accepted the Privacy Policy of Artyzen Hospitality Group.

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Guest Relations Executive (F&B)25149006

4-Jan-2026
JW Marriott Hotel Singapore South Beach | 57708SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill.  Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.  Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.  Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Executive makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.  Guest Relations Executive will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).  Doing all these things well (and other reasonable job duties as requested) is critical for Guest Relations Executive – to get it right for our guests and our business each and every time.
    
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Front Office Manager25148933

4-Jan-2026
JW Marriott Hotel Singapore South Beach | 57709SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team 

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities 

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Desk Manager25136957

4-Jan-2026
JW Marriott Hotel Singapore South Beach | 57710SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

4-Jan-2026
MERCURE SINGAPORE BUGIS | 57711SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

MERCURE SINGAPORE BUGIS

A contemporary 4-star hotel in the vibrant enclave of Bras Basah-Bugis, Mercure Singapore Bugis has 395 heritage-inspired rooms, offering travellers and guests the advantage of being surrounded by a myriad of historical and cultural sites, trendy shopping malls with hip and diverse eateries. Situated within five minutes from Bugis MRT, this international brand hotel offers free WIFI, state-of-the-art meeting facilities with an outdoor terrace and 3 exciting F&B outlets onsite. Other facilities include a gym with 24-hour access and an infinity lap pool.


Job Description

Job Description

RESPONSIBILITIES

  • Assist the Assistant Front Office Manager in setting up the Front Desk training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Desk operation.
  • Train and supervise the Front Desk Assistants in all reception and cashiering procedures and assign tasks as necessary.
  • Assist with new employee orientation and training and ensure that all Front Desk personnel are advised and trained on all changes in policies and procedures.
  • Continuously monitor, study and evaluate operations, policy and procedures of the Front Desk; and propose necessary improvements to Assistant Front Office Manager.
  • Plan, prepare and conduct ongoing training for Front Desk Personnel on a regular basis.
  • To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
  • Ensure all outstanding and pending issues are settled timely.
  • To exercise control over all other Front Office staff in the absence of their respective supervisors.
  • To ensure that all keys and folders for daily arrivals are prepared by the Front Office Assistant.
  • To ensure that the Front office, the lobby area is kept clean at all times.
  • To make daily round of all Front Desk and Bell Desk operating departments to check that all staff adhere to Hotel policies.
  • To be well informed of hotel facilities and be able to answer all inquiries.
  • To handle complaints or incidents/accidents occurring in the hotel when necessary.
  • To respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts.
  • To conduct daily Front Office briefing.
  • To spot-check special set-ups for late VIP guest’s arrival ensuring that they adhere to the required standard.
  • To ensure that Energy conservation is exercised in all areas at all times.
  • To read through and approve the Rooms Statistic Report.
  • Assist with Front Desk employees’ performance evaluations and recommend promotions or demotions of assigned Personnel.
  • Supervise all Front Desk Assistants assigned to his/her shift and ensure that all tasks are performed and completed.
  • Assist with check in, information requests, check out and other services required by the guests to ensure their comfort and satisfaction.
  • Authorise the acceptance of travelers cheques, cash advance, rebates, paid out, refunds base on the established procedures.
  • Responsible for the orderly and clutter-free appearance of the Front Desk personnel; ensure that all Front Desk personnel are well groomed and in proper uniform.
  • Ensure that the manual key, guest card key, and guest room security procedures are followed.
  • Ensure a smooth flow of check-in and check-out during peak hours; if necessary direct guests to available Front Desk Assistant.
  • Ensure that all telephone calls are handled promptly within three rings.
  • To keep Personal Grooming at the highest standard and make sure that subordinates have the same.
  • Maintain safety by adhering to safety policies, and be responsible to report accidents immediately.
  • Deal with the public in a professional and courteous manner.
  • Ability to communicate with all managers and supervisors and fellow associates.
  • Ability to handle conflict situations in a professional manner.
  • To write reports relating to complaints, and forward copies to various executive/department heads concerned.
  • To record all complaints into a log book for the General Manager's attention or follow up.
  • Prepare schedules and maintain Front Desk attendance record.

Job Requirements

REQUIREMENTS

  • Preferred 2 years in a similar role or at least 3 years in a supervisory role in a hotel environment.
  • Strong interpersonal skills
  • Detail-focused and guest-oriented
  • Excellent leadership and problem-solving skills
  • Strong verbal and written command of English

School of Hospitality - Lecturer (Hotel & Leisure Management – Front Office)

4-Jan-2026
Public Service Division | 57712SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:


Job Description

[What the role is]

School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office)

[What you will be working on]

We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.

[What we are looking for]

Qualifications & Experience:
• A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
• At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
• Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
• Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
• Prior experience conducting training or mentoring in a hospitality setting is an advantage.


Teaching & Professional Skills:
• Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
• Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
• Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
• Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
• A collaborative and professional approach to working with academic teams and industry partners.

Captain (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57778SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
  • Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
  • Check and ensure bills’ accuracy before printing it for guests
  • Manage and operate POS systems, including all card and cash transactions
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP
  • Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
  • Assist in beverage preparation and support daily kitchen operations.
  • Maintain a positive personality and uphold good grooming standards
  • Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
  • Manage delivery platform apps, processing orders promptly and effectively.
  • Check and ensure all amenities and utensils are properly stocked and inspected
  • Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
  • Any other duties assigned by Management

Requirements

  • Prior experience as service crew in F&B industry, preferably in Asian culinary.
  • Proficiency in POS systems and online booking systems (I.e., Chope)
  • Positive “can-do” attitude, motivated, passionate
  • A team player to work collaboratively in a team environment
  • Ability to work in a fast-paced environment
  • Willingness to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Restaurant Captain / Senior Captain

4-Jan-2026
Harry's International Pte Ltd | 57781SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Harry's International Pte Ltd

Established in 1992, Harry’s is Singapore’s largest collection of everyday bars and kitchens - a homegrown destination where people from all walks of life come together to connect, unwind, and celebrate life over great food and drinks. From its humble beginnings at Boat Quay, Harry’s has grown to 19 outlets islandwide, each a welcoming space where everyone feels at home.


Job Description

Job Description

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

  • Responsible for operating F&B outlets assigned to him/ her.
  • Monitor & ensure F&B service operations are running smoothly.
  • Practice good customer relations and attend to customer complaints and queries satisfactorily.
  • Ensure the Outlet is set-up for service and supervise for a smooth operation.
  • Ensure minimum wastage, breakage and spoilage.
  • Apply selling techniques by exceeding guest expectations and to increase revenue.
  • Oversee cash and stock control consistently according to company policies
  • Ensure all drinks are prepared and served according to SOP
  • Create interesting cocktails and constantly innovate in preparation and presentation
  • Understand the crucial aspect of bar and beverage control
  • Pair food with drinks and make recommendations accordingly
  • Train and motivate the service team
  • Any adhoc duties as required

Job Requirements

  • Less than 2 years of experience in F&B.
  • Minimum GCE ‘N’ or ‘O’ level.
  • Guest orientated.
  • Commitment to quality service, and food and beverage knowledge.

Supervisor

4-Jan-2026
BreadTalk Group Pte Ltd | 57782SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

BreadTalk Group Pte Ltd

Founded in 2000, BreadTalk Group Pte Ltd has rapidly expanded from Singapore to become a distinctive household brand. The Group has established its mark on the world stage with its bakery, restaurant, and food atrium footprints.


Job Description

Job Description

  • Ensure the smooth running of designated section/ area.
  • Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
  • Maintain excellent customer service standards and execution of promotions in outlet.
  • Lead and motivate staff in achieving sales targets and customer satisfaction.
  • Involve and prepare the daily roll call meeting
  • Upsell food and beverage items.
  • To prepare and submit all reports, schedules etc. in a timely manner.
  • Enforce food hygiene regulations and upkeep restaurant cleanliness and hygiene standards.
  • Undertake any other related task/duty/assignment that may be given by the Reporting officer

Job Requirements

  • Possess good communication skills and teamwork spirit to ensure service standards are met
  • Flexible to work on weekends
  • Able to stand long hours
  • Critical thinking

Guest Relations Executive (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57791SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
  • Answer calls, note down booking reservations, and update accordingly
  • Manage and operate POS systems, including all card and cash transactions
  • Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
  • Check and ensure bills’ accuracy before printing it for guests
  • Balance cash floats at the start and end of each shift, maintaining financial integrity
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Set up tables and service areas according to SOP
  • Assist to clear tables and dishes from the dining area and side stations
  • Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary
  • Assist in beverage preparation and support daily kitchen operations
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Any other duties as assigned by Management

Requirements

  • High school diploma or equivalent
  • Previous experience in customer service, call centre, or restaurant settings is preferred
  • Excellent communication skills; verbally and in writing
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy
  • A team player to work collaboratively in a team environment
  • Proficiency in POS systems and online booking systems (I.e., Chope)
  • Possess organizational and team management skills with a strong and professional approach to guest service

Benefits

  • Annual Leave, Family Care Leave, Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Management Trainee at F&B & Hotel Industry

4-Jan-2026
Unisearch Services Pte Ltd | 59121SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Unisearch Services Pte Ltd


Job Description

Management Trainee offers great opportunities for talents who aspire to be leaders within the F&B Industry. To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards.

Location: Islandwide

Working Hour: 5.5 days / 6 days

Variable Bonuses + Other employee benefits


ALL CONCEPTS AVAILABLE!!! HALAL too!!! BARISTA JOB too

CAFE, BAKERY, FAST FOOD, BISTRO, RESTAURANT, FINE DINING, HOTEL etc


Key Responsibilities

1. Operations Training (FOH & BOH)
• Assist with daily opening and closing procedures
• Support kitchen operations, including basic food preparation and hygiene practices
• Provide service to guests — greeting, taking orders, and handling POS transactions
• Ensure smooth service flow and guest satisfaction at all times

2. Product Knowledge
• Develop an in-depth understanding of the restaurant’s menu, ingredients, and preparation methods
• Uphold food quality and presentation standards

3. People Management
• Learn about staff scheduling, delegation, and performance monitoring
• Assist in guiding part-timers and junior team members as part of leadership training

4. Customer Service & Complaint Handling
• Handle guest feedback and complaints under supervision
• Strengthen communication and problem-solving skills to create a positive dining experience

5. Compliance & Safety
• Comply with SFA and NEA hygiene requirements
• Understand Workplace Safety & Health (WSH) protocols and implement them in operations

6. Reporting & Administration
• Participate in inventory management and stock-taking activities
• Learn shift reporting and basic cost tracking procedures
• Contribute insights and suggestions during team meetings

Requirements

Qualifications & Experience
Bachelor’s degree in Hospitality, F&B Management, Business, or related field
• Candidates with up to 1 year of relevant experience are welcome
• Interest in restaurant operations and a passion for delivering quality dining experiences
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Great leadership with solid analytical, communications and interpersonal skills

Skills & Attributes
• Eagerness to learn and grow in a fast-paced environment
• Hands-on, energetic, and proactive mindset
• Good interpersonal and communication skills
• Willingness to work on weekends, public holidays, and rotating shift

Compensation & Benefits

  • Annual Increment

  • Performance Incentive Bonus

  • Career Progression

  • OT pay is available too


For QUICK reply, please send resume to +65 85878287


Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Pastry Assistant

4-Jan-2026
Papa Palheta Pte Ltd | 59125SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Papa Palheta Pte Ltd


Job Description

Company

Papa Palheta Pte Ltd

pppcoffee.com

Designation

Pastry Assistant

Date Listed

03 Nov 2025

Job Type

Entry Level / Junior Executive

Part/Temp

Job Period

Immediate Start, For At Least 3 Months

Profession

Food Services / F&B

Industry

Food Services / F&B

Location Name

Singapore

Allowance / Remuneration

$12 hourly

Company Profile

About PPP Coffee

PPP Coffee, formerly known as Papa Palheta, is a leading specialty coffee roaster in Singapore, with over 10 years of sourcing, roasting and serving specialty coffee to the community through its owner-operated F&B outlets, as well as its network of over 50 partner cafes, restaurants and offices.

Established in 2009, PPP Coffee is also one of the first to launch a first-of-its-kind open-concept roastery housed in an Art Deco shophouse in the Jalan Besar precincts of Singapore. In 2019, we rebranded ourselves and established the PPP Coffee store at Funan.

Job Description

  • Responsible for the creation, decoration, and presentation of desserts such as cakes and pastries that pairs with coffee

  • Responsible for ordering ingredients and supplies for the production of pastry goods and other aspects of the business.

  • Responsible for overall kitchen operations; 

  • Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

  • Previous experience is preferred

  • Basic knowledge of food safety and hygiene practices

  • Team player with a good learning attitude and keen interest to develop professionally

  • Attention to detail is essential

  • Self-motivated and good people skills

  • Innovative and creative

This position is already closed and no longer available.  You may like to view the other latest internships here.

Bartender (HighHouse/NOVA)

4-Jan-2026
OUE Restaurants Pte Ltd | 59133SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Arrive on duty punctually in a clean and neat appearance.
  • Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
  • Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
  • Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
  • Establish, maintain, and develop adequate guest relations, including the building of the customer database.
  • Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
  • Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
  • Ensure all bars are proper and their appearance are maintained at all times.
  • Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
  • Promptly report any guest complaints accordingly.
  • Recommend changes in methods, equipment to improve service.
  • Evaluate staff performances and report to the Supervisors/Assistant Bar Manager/Bar Manager.
  • Attend the bi-weekly bar team meeting.
  • Participate in any personal development, training, or other program that the Bar Manager may ask you to take part in.
  • Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.
  • Carry out any other tasks as reasonably requested by the Bar Managers.

Requirements

  • Ability to communicate effectively verbally and in writing
  • Extensive beverage and cocktail bar service operations knowledge
  • In-depth working knowledge of alcoholic and non-alcoholic beverages
  • In-depth working knowledge of beverage cost control procedures
  • Knowledge of relevant computer applications usage
  • Basic knowledge of accounting principles and practices
  • Tertiary qualification preferred, a combination of practical experience and education will be considered as an alternative
  • Ability to perform all functions within the restaurant, when needed

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Assistant / Duty Manager (Hotel)

4-Jan-2026
Shangri-La Singapore | 57698SingaporeTanglin, Central Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.


Job Description

JEN Singapore Tanglin by Shangri-La

As a Duty Manager, we rely on you to:

  • Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.

  • Ensure smooth operation on a daily basis

  • Review feedbacks, guest comments, and other information pertaining to front office

  • Track guest satisfaction levels and handle guests' complains

  • Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement

  • Overall in-charge of the hotel during the midnight shift in the absence of the senior management

  • Identify training needs and develop training programs

  • Serve as hotel Emergency Response Team leader during crisis management

  • Ensure compliance to company's auditing framework

  • Ad-hoc duties as assigned

We are looking for someone who:

  • Takes pride in being a hotelier

  • Good communication skills

  • Loves interacting with guests from all backgrounds

  • Preferably has at least 2 years of relevant experience

  • Enjoys coming up with best fit solutions

  • Is a friendly, helpful and trustworthy leader

  • Must be detail-focused and guest-oriented

Loyalty & Guest Relations Executive25134605

21-Aug-2025
JW Marriott Hotel Singapore South Beach | 57097 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest/group check-ins, check-outs, room reservations, requests, changes, and cancellations.  Manage daily room inventory. Maintain database containing repeat/VIP guest preferences. Secure payment; verify and adjust billing; expedite problem payments. Activate room keys. Process all guest requests and relay messages. Identify and explain room features; supply guests with directions and information. Ensure any outstanding requests or problems are resolved. Compile and review daily reports/logs/contingency lists. Process all payment types, vouchers, paid-outs, and charges. Notify Loss Prevention/Security of any guest reports of theft. 

Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Thank guests with genuine appreciation and provide a fond farewell.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Director of Rooms

21-Aug-2025
Pan Pacific Hotels Group | 57102 - Singapore
This job post is more than 31 days old and may no longer be valid.

Pan Pacific Hotels Group


Job Description

Singapore

Pan Pacific Singapore

Rooms

Job Grade
Full Time

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for a Director of Rooms. You will play a pivotal role in directing, leading and managing the Hotel’s Rooms Division operations, including but not limited to Front Line Guest Services (Reception, Concierge, VIP Team and Guest Care), Housekeeping, Pacific Club, Wellness Floor and Spa. If you are a detailed and service-oriented individual, we want you to be part of our growing team.

Job Responsibilities:

  • Strategically deliver the hotel goals and vision as a member of the Executive Team.
  • Focus on guest service, ensuring the hotel’s service values are embodied within the division and a seamless guest experience is consistently delivered.
  • Build effective relationships with other departments to ensure good communication and support.
  • Demonstrate leadership and management of an efficient and effective operation in which all associates understand the key drivers of the business and are held accountable for their performance.
  • Show high visibility in the division during peak periods of business.
  • Empower, train and coach associates to improve operational and service capabilities.
  • Review divisional Standard Operating Procedures on a regular basis.
  • Conduct evaluation meetings each year with direct reports.
  • Monitor productivity of the division and implement corrective strategies.
  • Utilize performance management processes to identify and celebrate consistently high performance and actively manage sub-standard performance.
  • Actively participate in the recruitment process of associates for the division.
  • Implement the business plan in the division.
  • Apply commercial acumen and a business understanding to drive for results.
  • Strive to achieve the key performance objectives.
  • Develop strategies to increase spa revenue and gym membership.
  • Perform any other tasks that may be assigned.

Talent Profile

  • Diploma / Bachelor’s degree in hospitality management or equivalent.

  • A minimum of ten years of experience in Rooms Division, with a minimum of five years of experience in managerial roles.

  • Strong knowledge and experience in the front office functions of Opera or equivalent Property Management Systems and other software that is essential in managing Rooms operations and manpower (e.g. StayPlease).

  • Advanced computer literacy and knowledge of Microsoft Office applications.

  • Strong leadership skills with the ability to direct changes.

  • Excellent presentation and communications skills.

  • Strong analytical and problem-solving skills.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

How to Apply

Please write in with your detailed resume and email us at careers.ppsin@panpacific.com

  • Only shortlisted candidates will be notified.

Duty Manager

21-Aug-2025
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 57105 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

  • Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
  • To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
  • Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
  • Ensure that departmental standard, policies, and procedures are maintained.
  • Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
  • Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
  • Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
  • Conduct and ensures the neat of appearance of all Front Office team.
  • Participate in company's sustainability effort for the environment and being an inclusive employer

Job Requirements

  • Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
  • Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
  • Commitment to work rotating shift and any day, including weekends and public holidays.
  • Great communication skills, ability to interact with guests, employees and third parties
  • High attention to details.
  • Ability to multi-task and work efficiently in a fast-paced environment.

Front Office Executive

21-Aug-2025
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 57106 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

  • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
  • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
  • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
  • May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
  • Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
  • Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

  • Minimum Secondary Education
  • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
  • Able to speak and understand English
  • Independent and able to work under pressure.
  • Comfortable to work during weekends and public holidays.
  • Singaporeans only.

Restaurant Supervisor [Attractive Incentives]

21-Aug-2025
Greenwood Fish Market | 57119 - Singapore
This job post is more than 31 days old and may no longer be valid.

Greenwood Fish Market


Job Description

Benefits

  • Incentive scheme 4%, 8%, 12% monthly based on sales target
Job Description

We seek a motivated and experienced Supervisor to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As a Supervisor, you will ensure that our guests receive outstanding service and have a memorable dining experience at our Sentosa location.

Key Responsibilities:
  • Overseeing the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
  • Managing and training a team of waiters and bartenders, providing guidance and support to ensure they are performing to the highest standard
  • Responding to customer complaints and resolving any issues in a prompt and professional manner
  • Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
  • Managing the inventory and ordering supplies as needed
  • Assisting the manager in implementing new initiatives and driving sales growth
Requirements:
  • 1+ years of experience in a supervisor role in a busy restaurant environment
  • Excellent leadership and communication skills, with the ability to motivate and manage a team
  • Ability to work well under pressure, with excellent time-management skills in a fast-paced restaurant environment
  • Ability to multitask and prioritise tasks, with strong attention to detail
  • Strong understanding of food safety and hygiene standards, with a commitment to maintaining a clean and safe restaurant

We offer a dynamic and supportive work environment with career growth and development opportunities. If you're a motivated and experienced supervisor passionate about delivering outstanding customer service, we'd love to hear from you!

At Greenwood Fish Market, we're committed to creating an inclusive workplace that celebrates diversity and respects all employees. We welcome applicants of any race, ethnicity, religion, gender, sexual orientation, and age to apply.

FT Chef

21-Aug-2025
Guzman y Gomez | 57145 - Singapore
This job post is more than 31 days old and may no longer be valid.

Guzman y Gomez


Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

Our Cook Crew members are the lifeblood of GYG. You are at the heart of the restaurant operations, preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. Every day you’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and repeat guests.


We guarantee you will have lots of fun at work and not a single day is the same!

Assistant Restaurant Manager

21-Aug-2025
Guzman y Gomez | 57146 - Singapore
This job post is more than 31 days old and may no longer be valid.

Guzman y Gomez


Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

The Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager, including but not limited to operations, people management, customer experience and financial management.
 

We guarantee you will have lots of fun at work and not a single day is the same!

Restaurant Manager

20-Aug-2025
SIJIMINFU-JUMBO PTE. LTD. | 57129 - Singapore
This job post is more than 31 days old and may no longer be valid.

SIJIMINFU-JUMBO PTE. LTD.


Job Description

JOB RESPONSIBILITIES:

  • Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
  • Manage the restaurant’s budget and forecasts to meet or exceed management expectations
  • Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
  • Oversee the daily operations of the restaurant
  • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
  • Supervise food and operational safety to ensure a comfortable environment for the customers
  • Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
  • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
  • Control labour through effective manpower scheduling and monitor leave of staff
  • Actively involved in hiring process by identifying and selecting candidates for junior positions
  • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to termination of employment
  • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
  • Handle all restaurant administrative duties
  • Any other jobs or duties assigned by the Area Manager from time to time

JOB SPECIFICATIONS:

  • Minimum of 6 years management experience in Food & Beverage industry
  • Possess sound leadership qualities and ability to manage service staff
  • Excellent communication & interpersonal skills; able to build lasting relationships with guests.
  • Possess good organizational and management skills; able to lead and inspire staff

Outlet Manager

1-Jun-2025
THE 11TH STREET FISH SOUP PTE. LTD. | 55870 - Singapore
This job post is more than 31 days old and may no longer be valid.

THE 11TH STREET FISH SOUP PTE. LTD.


Job Description

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

  • Recommend, take order, and serving customers
  • Answer customer questions and handle customer requests in a polite and efficient manner
  • Connecting with customers to build a loyal customer base
  • Inventory monitoring and waste management and reduction
  • Cashiering duties, outlet opening and closing procedures
  • Do routine cleaning and maintain cleanliness of workstation
  • Follow food and beverage safety and hygiene policies and procedures
  • Lead the service and act as a role model to the team
  • Other ad-hoc duties

REQUIREMENTS

  • Warm, pleasant, friendly and confident, with good interpersonal skills
  • Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment
  • Knowledge of Health and Safety rules and procedures

Summary of role requirements:

  • Looking for candidates available to work shift work
  • 1 year of relevant work experience required for this role
  • Good atittude and positive mindset

Wok

1-Jun-2025
TUNG LOK PEKING DUCK RESTAURANT PTE. LTD. | 55878 - Singapore
This job post is more than 31 days old and may no longer be valid.

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD.


Job Description

Responsibilities:

  • Prepare and cook dishes using wok techniques
  • Ensure food is prepared according to recipes and quality standards
  • Maintain a clean and organized workstation at all times
  • Follow all food safety and sanitation procedures
  • Understand current trend in cooking to supervise, coach and motivate the team in the kitchen
  • Any other ad-hoc duties as assigned by the Company

Requirements:

  • Strong knowledge of wok techniques and Asian ingredients
  • Ability to work quickly and efficiently in a fast-paced environment
  • Able to perform spilt shift, work on weekends and public holidays
  • Good communication and teamwork skills.
  • Have initiative and hardworking with positive attitude to learn and contribute

Whatsapp 91834574 for more information

Night Manager / Duty Manager25089073

31-May-2025
JW Marriott Hotel Singapore South Beach | 55842 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Cultivate enriching experiences for our guests throughout the many touch points of their journey. The Front Desk Manager / Night Manager owns their space as a social director, a master curator, an innovator and a relationship builder. They are responsible for sensing and delivering on our guests’ expectations and leaving them with a lasting impression that will keep them coming back again and again. The style and warm nature of the Front Desk Manager epitomizes the level of service expected from the brand and inspires fellow associates to serve guests in the same way. The role accommodates and adjusts to atypical requests without getting flustered; he/she moves about the public space to deliver service that fulfills our guests’ desire to enrich their passions. All of this focus is to help drive stellar financial performance, guest satisfaction, and employee engagement. 

  • Manages day-to-day operations, promoting quality product that meets standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
  • Supervises staffing levels to provide the proper level of guest service and deliver on operational needs and financial objectives.
  • Verifies that regular on-going communication is happening with employees to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired results.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
  • Demonstrates a deep understanding of the brand and a passion for delivering on brand values that is contagious and inspiring.
  • Helps others build their knowledge and expertise on target customers and how to successfully execute both brand and operational standards.
  • Guides employees to provide exceptional service that produces high levels of guest satisfaction consistently and effectively.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
  • Encourages and building mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
  • Required to work Night Shift

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assistant Front Office Manager25089077

31-May-2025
JW Marriott Hotel Singapore South Beach | 55844 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door, Concierge and Guest Services/Front Desk.  Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Supporting Management of Front Desk Team 

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Ensures employee recognition is taking place on all shifts.
  • Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Strives to improve service performance.
  • Collaborates with the Front Office Manager on ways to continually improve departmental service.
  • Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  • Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service 

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Sets a positive example for guest relations.
  • Displays outstanding hospitality skills.
  • Empowers employees to provide excellent customer service.
  • Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Provides feedback to employees based on observation of service behaviors.
  • Handles guest problems and complaints effectively.
  • Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

  • Implements the customer recognition/service program, communicating and ensuring the process.
  • Ensures compliance with all Front Office policies, standards and procedures.
  • Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Duty Manager

29-May-2025
THE OUTPOST HOTEL SENTOSA | 55720 - Singapore
This job post is more than 31 days old and may no longer be valid.

THE OUTPOST HOTEL SENTOSA


Job Description

Responsibilities:

  • Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
  • Responsible for the proper, efficient and profitable functioning of the hotel
  • Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
  • Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
  • Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Supervisor / Assistant Supervisor

29-May-2025
TUNG LOK CENTRAL RESTAURANT PTE. LTD. | 55724 - Singapore
This job post is more than 31 days old and may no longer be valid.

TUNG LOK CENTRAL RESTAURANT PTE. LTD.


Job Description

Responsibilities:

  • Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
  • Perform daily operation tasks, documenting procedures and creating guidelines
  • Ensure proper maintenance and cleanliness of equipment and restaurant
  • Any other ad-hoc duties as assigned by the Company

Requirements:

  • Able to work on split shifts, weekends, and public holidays
  • Service oriented and passionate working in F&B industry
  • Possess good communication and interpersonal skills
  • PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

F&B Service - Luxury Hotel

29-May-2025
RECRUIT, PLACE & TRAIN PTE. LTD. | 55725 - Singapore
This job post is more than 31 days old and may no longer be valid.

RECRUIT, PLACE & TRAIN PTE. LTD.


Job Description

💰 High Starting Pay | Diverse Team | Positive Work Environment

Join our award-winning team at where service excellence meets luxury. We are looking for passionate, service-oriented individuals to be part of our F&B team across our premium dining outlets.

🔹 What You’ll Do
  • Provide warm, professional, and attentive service to all guests in the restaurant, lounge, or event space
  • Take and serve food and beverage orders accurately and efficiently
  • Assist in setting up, clearing, and maintaining cleanliness and presentation standards
  • Communicate effectively with the kitchen and fellow team members to ensure seamless operations
  • Handle guest requests and feedback with confidence and care
  • Support the team in opening, closing, and service transitions
🔹 What We’re Looking For
  • Positive attitude and a strong passion for hospitality and guest service
  • Team player who thrives in a multicultural and collaborative environment
  • Basic spoken English is needed for operations
  • Willingness to learn and grow—experience is a bonus, but not required
  • Ability to work shifts, weekends, and public holidays as needed
🔹 What You’ll Enjoy
  • 💰 Attractive starting salary + performance incentives
  • 🍽️ Duty meals provided
  • 👔 Uniform and laundry service
  • 📚 Comprehensive training and career development programs
  • 🤝 Supportive and inclusive team culture
  • 🏨 Opportunities for promotion within our hotel group

(Up to $5,000) Hostess / Guest Relation / Host / Reservation Manager

29-May-2025
ANYTIME SING PTE. LTD. | 55731 - Singapore
This job post is more than 31 days old and may no longer be valid.

ANYTIME SING PTE. LTD.


Job Description

Job Title: Hostess / Guest Relation Manager

Location: Town

Job Type: Full-time

Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

Key Responsibilities:

  • Greet guests as they enter and thank them as they leave.
  • Manage reservations and seating arrangements.
  • Escort guests to their tables and provide menus.
  • Maintain a clean and organized front-of-house area.
  • Answer phone calls and respond to guest inquiries.
  • Coordinate with the waitstaff to ensure efficient service.
  • Handle guest complaints and provide solutions in a professional manner.
  • Assist with other tasks as needed to ensure smooth operations.

Qualifications:

  • Previous experience as a Hostess or in a customer service role.
  • Excellent communication and interpersonal skills.
  • Friendly and outgoing personality.
  • Ability to multitask and work in a fast-paced environment.
  • Strong organizational skills.
  • Professional appearance and demeanor.
  • Knowledge of reservation management systems is a plus.

Benefits:

  • Competitive salary
  • Health insurance
  • Paid time off
  • Employee discounts.
  • Opportunities for career growth and development.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

Guest Service Executive

29-May-2025
Village Hotels | 55733 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Responsibilities:

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

  • Minimum GCE 'O' Level
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Minimum 1 year experience in similar capacity in hospitality industry
  • Knowledge of Opera system

F&B Supervisor

29-May-2025
The Garcha Group Marriott International | 55745 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Garcha Group Marriott International


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).


Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.



Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Senior Guest Service Assistant (Tea Master) - The Clan Hotel

28-May-2025
Far East Organization | 55643 - Singapore
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Responsibilities

  • Perform the tea ceremony at the Lobby. This includes the offering of towels, brewing, and serving hot or cold Chinese tea to the guests. (Training will be provided)
  • Collect and clean used trays and cups, empty trash, and wash the equipment and utensils.
  • Maintain a clean and well-stocked workspace at all times.
  • Must be able to explain the significance of the tea ceremony and the tea leaves characteristics and wellness benefits.
  • Ensure that all company tea service standards and sequences of service are being followed and adhered to.
  • Promote the sale of tea and other merchandise at the Lobby.
  • Act as a Lobby Ambassador to assist and to engage with the guests when required
  • Manage inventory and replenish items in the merchandise shelf or behind the counter.
  • Assist in contacting the vendor to purchase items required for the tea ceremony.
  • Report maintenance needs and ensures that all equipment is in proper condition and meets the safety standards.

Requirements

  • Able to perfom rotating shifts, including weekends and public holiday
  • Able to stand for long hours
  • Customer service oriented 

Duty Manager

28-May-2025
THE OUTPOST HOTEL SENTOSA | 55647 - Singapore
This job post is more than 31 days old and may no longer be valid.

THE OUTPOST HOTEL SENTOSA


Job Description

Responsibilities:

  • Direct and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments
  • Responsible for the proper, efficient and profitable functioning of the hotel
  • Ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy
  • Assist in checking in/out of guests. Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort them to their rooms
  • Check logbook for messages and follow-up actions upon commencement of shift. Check housekeeping discrepancy report; report any variance and take corrective actions
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue

Requirements:

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Management Trainee @7-Eleven

28-May-2025
S2-Mart | 55657 - Singapore
This job post is more than 31 days old and may no longer be valid.

S2-Mart


Job Description

  • Strong Communication Skills: Able to clearly articulate ideas and foster open communication between team members and customers.
  • Excellent Customer Service: Skilled in maintaining positive customer relationships, resolving complaints, and delivering exceptional service.
  • Adaptability & Positive Mindset: Quick to adjust to changes in a fast-paced environment, maintaining a positive outlook under pressure.
  • Leadership Excellence: Experienced in leading teams, providing guidance, and motivating staff to meet and exceed company goals.
  • Commitment & Responsibility: Demonstrates dedication to fulfilling managerial duties with a strong sense of responsibility and accountability.
  • Conflict Resolution: Proficient in handling challenging situations and managing conflicts with both employees and customers.
  • Decisiveness: Capable of making well-informed decisions in high-pressure situations, with consideration for team and business needs.
  • Strong Potential for Growth: Possesses key attributes for continuous professional development and success in a managerial capacity.
  • Thrives in High-Pressure Environments: Comfortable working in fast-paced settings while maintaining high standards of work and efficiency.
  • Flexible Scheduling: Willing and able to work shifts, public holidays, and weekends to meet business requirements.

Restaurant Supervisor (Chatterbox)

28-May-2025
OUE Restaurants Pte Ltd | 55662 - Singapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd


Job Description

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.

· Be well equipped with the products and services the restaurant provides to assist and address guest queries.

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats.

· Assist guests with their baggage whenever possible.

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Responsible for the compliance of all health, safety, and food hygiene legislation

· Be service-oriented, uphold quality, sincere, intimate customer relations service

· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

· Any other duties as assigned by Management

ABOUT Chatterbox (www.chatterbox.com.sg)

Established in 1971, Chatterbox, one of the oldest and most well-loved restaurants along Orchard Road, is home to the multi-award legendary Mandarin Chicken Rice. It was the first-ever hotel restaurant to serve hawker fare. Since then, chicken rice has evolved into one of Singapore’s most celebrated & iconic dishes, and Chatterbox has kept its authenticity of the recipe and its time-honoured taste.

Chatterbox has firmly established itself as a must-visit for both tourists and locals alike till this day. Other signature favourites include the Chatterbox Lobster Laksa and King Prawn Fried Hokkien Noodles. Chatterbox earned the Hall of Fame distinction as a Heritage Brand by Singapore Prestige Brand Award

ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Brand Philosophy

To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.

We strive to establish spaces for guests to create new memories, traditions and desires

Hotel Housekeeper

28-May-2025
HIEFF SERVICES PTE. LTD. | 55672 - Singapore
This job post is more than 31 days old and may no longer be valid.

HIEFF SERVICES PTE. LTD.


Job Description

· Monthly Salary Basic salary with OT pays.

· Performance Attendance Allowance provided

· Housing allowance provided

· Meals provided.

· $7.00 for each extra room performed on normal workday (after set target is achieved), off day and Public Holiday.

· Four off day per month.

· Total: S$2000 to S$5000/mth

Job Description (Housekeeper):

RESPONSIBILITY

Employees are required to go on-job training according to company business activities; Employees are not allowed to choose job scope. Employees must have initiative and be able to work independently in the shortest possible time.

SCOPE OF WORK

Scope of employee includes but not limited to Indoor cleaning, outdoor cleaning and housekeeping related work as follows:

· Ensures trolley is fully stocked with clean linen and supplies.

· Cleans all rooms as assigned by senior housekeeper, which includes occupied, vacant ready, vacant dirty or vacant maintenance rooms.

· Ensures correct use of tools and equipment.

· Turns in all lost and found items to housekeeping office immediately.

· Carries out thorough cleaning or project works when assigned.

· Reports all missing, damage or defects in guest rooms.

· Ensure all entries made in Room attendant’s report are accurate.

· Reports all room status discrepancies to housekeeping office.

· Ensures all equipment and supplies are cleaned and stored properly at the end of every shift.

· Responsible for cleanliness of guest corridor, lift landing and pantries.

· Responsible for all keys issued by senior housekeepers and then return in good condition at end of each shift.

· Reports any suspicious characters on guest floors.

· Runs errands on guest requests.

· Notifies guest laundry parcel for collection.

· Performs turn down service.

· Any other duties as may be assigned from time to time.

· Duties

You are required to clean a minimum number of 18 rooms within your shift in a Working Day (called “Room Credit”).

· Assignment

Must accept any locations which Carexus assigned to me.

· Appearance and Cleanliness

Must always maintain a clean-cut during employment (Male short hair with no beard)

On the Job Training (OJT)

That will be a 5-day training conducted by senior housekeeper.

(Up to $5,000) Central/Town Kitchen / Restaurant Executive Chef / Sous Chef

28-May-2025
ANYTIME SING PTE. LTD. | 55679 - Singapore
This job post is more than 31 days old and may no longer be valid.

ANYTIME SING PTE. LTD.


Job Description

Job Title: Chef / Cook

Location: Town

Salary: $4000 - $4500 per month

Job Type: Full-time

About Us: Newly Opened Restaurant in Town

Job Summary: We are seeking a creative and experienced Chef to join our team. The ideal candidate will have a passion for culinary arts, with the ability to create innovative and delicious food. The Kitchen Chef will be responsible for overseeing the Kitchen operations, ensuring high-quality food, and maintaining a clean and organized kitchen space.

Key Responsibilities:

  • Develop and create unique recipes and snacks.
  • Manage kitchen inventory and order supplies as needed.
  • Supervise serving staff.
  • Ensure compliance with health and safety regulations.
  • Maintain a clean and organized kitchen area.
  • Collaborate with the operation team to create food and drink pairings.

Qualifications:

  • Proven experience as a Kitchen Chef or similar role.
  • Strong knowledge of culinary techniques.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Creative and innovative mindset.
  • Knowledge of food, health and safety regulations.
  • Ability to manage inventory and control costs.

Benefits:

  • Competitive salary ($4000 - $4500 per month).
  • Health insurance.
  • Paid time off.
  • Opportunities for professional development.
  • Employee discounts.

How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to lexgin23@gmail.com

Guest Service Executive - Copthorne King's Hotel

27-May-2025
Millennium & Copthorne International Limited | 55654 - Singapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Operation Assistant Manager - Housekeeping

27-May-2025
Infinix Hospitality Management Pte. Ltd. | 55676 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in hotel sector

OPERATION MANAGER - HOUSEKEEPING

27-May-2025
Infinix Hospitality Management Pte. Ltd. | 55735 - Singapore
This job post is more than 31 days old and may no longer be valid.

Infinix Hospitality Management Pte. Ltd.


Job Description

Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

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