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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

638 THAI PTE. LTD.

Job Description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

TXAKOLI PTE. LTD.

"Binomio" in Spanish literally refers to a "pair" or "duo" in English. Binomio Spanish Restaurante is exactly that i.e. the pairing up of two different concepts, a casual Tapas Bar and a Fine-Dining area, both serving up authentic Spanish food. This blend combines both the liveliness of the Tapas Bar as well as the elegant and calmer atmosphere of the Fine-Dining Restaurant.

Job Description

• Take and schedule reservations.

• Greet and coordinate the seating of guests.

• Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.

• Ensure guests’ requests are not delayed during the operations of in the Restaurant.

• Record and report all guests’ complaints to the General Manger immediately.

• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

• Assisting the General Manager in implementing and developing of training programs.

• Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.

• Perform miscellaneous job-related duties as assigned.

TXAKOLI PTE. LTD.

"Binomio" in Spanish literally refers to a "pair" or "duo" in English. Binomio Spanish Restaurante is exactly that i.e. the pairing up of two different concepts, a casual Tapas Bar and a Fine-Dining area, both serving up authentic Spanish food. This blend combines both the liveliness of the Tapas Bar as well as the elegant and calmer atmosphere of the Fine-Dining Restaurant.

Job Description

• Work with bartender team to ensure smooth operations of the bar

• Ensure bar operations standards are adhered to

• Ensure the highest quality of beverages served

• Recognise the regular guests and highlight to the Restaurant Manager abotu the particular guest's preferences

• Ensure guest's requests are not delayed

• Record and report all guest's complaints to the Restaurant Manager immediately

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

Job Description
The position assists the restaurant manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.  

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.  

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs. 

• Supervises the daily operation and ensures sufficient manning coverage for operations. 

• Assigns the supervisors with responsibilities and tasks that they are best suited for. 

• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel. 

• Consistently adheres to timeline of deliverables. 

• Maintains consistency in quality of food, beverage and service above all else.  

• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed. 

• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations. 

• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.  

• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.  

• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.). 

• Is present in the operation during all meal periods. 

Provides a Leading and Consistent Guest Experience  

• Is pro-actively engaged in guest service. 

• Promotes sales through direct guests’ contact.  

• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database. 

• Handles guest complaints and comments competently and swiftly. 

• Leads the service team to personalise guest experience and in accordance with Hotel Standards.  

• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.  

• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.  

Management and Leadership of Outlet

• Is a mentor and role model. 

• Proactive, innovative with in depth Food & Beverage and market knowledge.  

• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods. 

• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills. 

• Drives the team to achieve common goals and builds strong team work. 

• Uses the performance review process to identify and develops talent for growth. 

• Manages performance issues by using various coaching styles.  

• Displays cultural affinity and shows empathy to all team members.  

• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months. 

• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed. 

• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building. 

• Observes colleague’s individual performance, grooming and punctuality. 

• Performs colleague appraisals and executes disciplinary actions if required. 

• Provides a level of Safety and Security for guests and colleagues.  

• Assists in recruitment, inducts and trains the team who are competent and confident. 

• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards. 

• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance. 

• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.  

• Checks daily opening and closing duties. 

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant. 

• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc. 

• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour. 

• Submits monthly sales analysis with improvement action plan. 

• Uses revenue management tools to generate reports.  

• Ensures all reports generated are accurate before submission. 

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.  

• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month. 

• Guides the departmental orientation for new hires. 

• Ensures that colleagues are aware of hotel rules and regulations. 

• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene. 

Other Responsibilities  

• Performs any other duties that may be assigned by the manager. 

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.  

• Develops own knowledge and skills to grow as a leader. 

• Ensures NEA rules and regulations are met and achieve.   

• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong. 

• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect. 

• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts. 

• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position. 

• Strong working knowledge of Microsoft Office. 

• Good communication and interpersonal skills.  

• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders. 

• Service oriented with an eye for details, passion and innovative for Food & Beverage. 

• Ability to work effectively and contribute in a team across divisional borders.  

• Good presentation and influencing skills.  

• Able to work and thrive within a culturally diverse environment.  

• Flexible and able to embrace and respond to change effectively.  

• Ability to work independently and has good initiative in dynamic environment. 

• Self-motivated and energetic. 

• Flexible and adaptable to change.

• Inspiring and people person. 

• Visionary - able to lead the team to continuous improvement.  

• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride. 

• Builds strong rapport and coordinates actions together with Restaurant Manager. 

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Raffles Hotel Singapore

Raffles Hotel Singapore welcomed guests in August 2019 after a careful and sensitive restoration breathing new life into its beautiful building. One of the few remaining great 19th century hotels in the world, the hotel is perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors while restored suites, new social spaces, restaurants and bars have been enhanced for discerning travellers.

Job Description

The Bar Manager is the “face” and ambassador of the bar, leading the venue personality and soul. The Bar Manager is responsible in supervising the overall operation and service standards of the outlet to meet and exceed guest’s experience expectations and achieves all set financial targets.

Main responsibilities include, but are not limited to, creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.

• Supervises operation, ensuring sufficient manning coverage for operation.

• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.

• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.

• Consistently adheres to timelines of deliverables.

• Maintains consistency in quality of food, beverage and service above all else.

• Attends briefings and meetings held by the department and updates all latest policies as needed.

• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.

• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.

• Ensures cleanliness and appearance of the bar and related areas at all times and takes immediate action if needed or required.

• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).

• Controls requisitioning, storage and careful use of all operating equipment and supplies.

• Revises and updates the outlet SOP annually.

• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.

• Handles guest complaints and comments competently and swiftly.

• Ensures all guests’ complaints and comments are recorded accordingly and communicate to F&B Office.

• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.

• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.

• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.

• Proactive, innovative with in depth Food & Beverage and market knowledge.

• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.

• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.

• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.

• Drives the team to achieve common goals and builds strong team work.

• Uses the performance review process to identify and develops talent for growth.

• Manages performance issues by using varied coaching styles.

• Displays cultural affinity and shows empathy to all team members.

• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.

• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.

• Observes colleague’s individual performance, grooming and punctuality.

• Performs colleague appraisals and executes disciplinary actions if required.

• Provides a level of Safety and Security for guests and employees.

• Assists in recruitment, induct and train the team who are competent and confident.

• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.

• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.

• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.

• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.

• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.

• Works closely with the Head Bartender to provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.

• Implements appropriate and effective measures to improve control of labour and operating.

• Submits regular restaurant revenue and expense forecasts.

• Submits monthly sales analysis with respective improvement recommendations/action plan.

• Uses revenue management tools to generate reports.

• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.

• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.

• Guides the departmental orientation for new hires.

• Ensures that colleagues are aware of hotel rules and regulations.

• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Supports training provided by Hotel by sending appropriate candidates to participate in the training (based on the staff development needs).

• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the hotel.

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.

• Develops own knowledge and skills to grow as business partner and leader.

• Ensures NEA rules and regulations are met and maintained.  

• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

• Contributes to the hotel’s Corporate Social Responsibility and sustainability efforts.

• Performs any other duties and responsibilities that may be assigned.

• LQA and Forbes standards compliant aligned with hotel’s goals.

Candidate Profile

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands on experience in similar restaurant concept.

• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.

• Prior work experience in Asia, Singapore or South East Asia preferred.

• Accustomed to and comfortable with media exposure.

• Strong working knowledge of Microsoft Office.

• Oral and written fluency in English and an additional language.

• Involvement in reservations and understanding of Revenue Management processes.

• “50 Best Bars” experience preferred.

• Thrives in large scale operation and high volume operation.

• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.

• Service oriented with an eye for details, passion and innovative for Food & Beverage.

• Ability to work effectively and contribute in a team across divisional borders.

• Good presentation and influencing skills.

• Able to work and thrive within a culturally diverse environment.

• Flexible and able to embrace and respond to change effectively.

• Ability to work independently and has good initiative in dynamic environment.

• Self-motivated and energetic.

• Flexible and adaptable.

• Commitment to professional and brand values.

• Visionary - able to lead the team to continuous improvement.

• Innovates and sets trends.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.

• Duty Meals are provided.

• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.

• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.

• Medical and Wellness Benefit.

• Comprehensive Insurance Coverage.

• Local/Overseas Career Development & Growth Opportunities.

• Holistic Learning and Development Opportunities.

Bomul Holdings Pte. Ltd.

Job Description

Job Summary
The Restaurant Captain is responsible for supervising front-of-house operations, ensuring excellent customer service, and supporting the Restaurant Manager in daily operations. This role acts as a bridge between service staff, kitchen, and management to ensure smooth and efficient service.

Key Responsibilities

• Supervise and coordinate front-of-house service staff during daily operations

• Ensure high standards of customer service and handle guest feedback or complaints professionally

• Lead by example in service quality, grooming, and workplace discipline

• Assign stations, manage staff deployment, and ensure adequate manpower coverage

• Train and coach service staff on service standards, menu knowledge, and SOPs

• Monitor table service flow, order accuracy, and food presentation

• Coordinate closely with the kitchen team to ensure timely food service

• Ensure compliance with hygiene, safety, and company SOPs

• Assist with opening and closing duties, including cash handling when required

• Support Restaurant Manager in administrative and operational tasks

Private Advertiser

Job Description

The role is responsible for supporting the Head of Event Management in overseeing the end-to-end execution of event projects across various segments. This includes overseeing project planning, budgeting, team coordination, and client servicing to ensure seamless delivery. Additionally, the role drives continuous improvement in project processes and cost control, serving as the central liaison between clients and internal stakeholders.

Project Leadership & Execution

• Lead end-to-end management of multiple event projects simultaneously-across corporate, lifestyle, or community segments.

• Oversee project timelines, budgets, resources, and deliverables to ensure successful execution of each event.

• Working closely with Sales, translating contracted scope into project plans and delegate tasks to internal teams accordingly.

Team & Stakeholder Management

• Assist in managing, mentoring and developing a team of project executives/coordinators, freelancers, and vendors.

• Coordinate closely with creative, production, logistics, and operations teams to align project goals.

• Act as the key point of contact for clients, ensuring clear communication and exceptional service delivery.

Budgeting & Cost Control

• Support the management of event budgets in line with contracted terms, monitoring expenditures and ensuring cost efficiency.

• Identify opportunities for cost savings and negotiate with vendors for competitive pricing.

Process & Quality Management

• Support the implementation and refinement of project management processes, tools, and templates to improve efficiency and scalability.

• Ensure quality control across all project elements - client servicing, vendor coordination, creative output, and on-site execution.

Risk & Contingency Planning

• Assist in identifying potential risks across projects and support the development of contingency plans.

• Ensure all events comply with safety, licensing, and insurance requirements.

Requirements

• Bachelor's degree in Events Management, Business, Marketing, or a related field.

• 5-8 years of project/event management experience, with at least 2 years in a leadership role.

• Proven track record in managing small to large-scale events from start to finish, good to have both B2B and B2C events experience.

• Strong organizational, multitasking, and problem-solving skills.

• Excellent communication, leadership, and client-facing abilities.

• Proficient in project management tools (e.g., Jira).

• Hands-on and flexible mindset suited to a dynamic environment.

YOCHI ASIA PTE. LTD.

Job Description

Job Scope

The Yo-Chi Venue Leader is responsible for creating great customer experiences by running a seamless venue operation.This includes leading a strong customer service focus, driving quality standards, people management, maintaining a safe working environment, and full accountability to achieve commercial results.

Roles and Responsibilities

• Model ideal customer service standards and ensures every team member is committed to doing the same

• Deliver serviced-based training and coaching for Team Members and other venue leaders as required

• Manage all food inventory to maximise sales and profitability

• Drive a high level of product knowledge among the team through training

• Manage and lead all team members through the entire employment lifecycle

• Recruit and onboard new team members as required

• Record and act upon any identified hazards in the venue

• Provide feedback and ongoing coaching of the team to build on product quality, knowledge, and service skills

• Implement performance management plans with underperforming team members as required

• Work with the operations team on venue business planning, including local marketing and Communi-Chi

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Portfolio: Orchard Rendezvous Hotel, Rendezvous Hotel Singapore, Vibe Hotel SIngapore Orchard and Quincy Hotel.
• Promote the property through networking, cold calling, site inspections and presentations
• Manage bookings for individual and group businesses
• Implement sales strategies to achieve revenue targets and profitability
• Respond promptly to all telephone and walk-in enquiries about events and catering space
• Conduct tours of the property with event planners and potential guests/customers
• Update the operations of the property, market trends and competition
• Hunt for new sales leads

• Bachelor's degree / Diploma in Hospitality Management or related field
• 0-4 years of catering sales and event management experience
• Ability to manage and support catering accounts and events
• Strong negotiation and communication skills
• Knowledge of hospitality CRM and catering systems
• Assist in preparing proposals, contracts, and event orders
• Good organizational and time management skills
• Ability to build and maintain client relationships
• Event coordination and on-site support

Nextbeat Singapore Pte. Ltd.

Job Description

Monthly Salary: UP to $7,000 (Negotiable)
Working Address: River Valley
Working hours: 44 hours (Might be required to work on event activations during the weekends)

Client Overview:

Pioneers of Omakase dining concept in Singapore, which is pivotal for serving ingredients as fresh as possible. customers can expect authentic dishes using specially procured ingredients prepared with care and love for the natural richness of Japan.

Responsibilities and Duties:

• Reporting to the Managing Director, the Restaurant General Manager is responsible for managing the daily operations of the operating restaurant units assigned.

• Being the head of a dining establishment/s, you will provide inspiring leadership to a team of employees that can motivate them to work harder and more effectively.

• The RGM will work with your team to develop strategies that reduce costs and increase sales within the company.

• Ensure that customers have a positive experience when dining in the restaurant, and the provision of quality service and food to our customers as directed by Management.

• Being a people-driven organization, this includes the deployment, development and performance management of employees.

• Oversee and manage all areas of the restaurant/ outlet and make final decisions on matters of importance.

• Adhere to Management directives to achieve sales targets and costs limits, including COGS & all operating expenses. Involves the perpetual monitoring of key financials and revenue figures.

• Analyze the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.

• Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.

• Responsible for ensuring that all financials/ reports/ invoices/ receipts etc and personnel/ payroll related administrative duties are completed and if required, forwarded to the supporting departments of Accounts/ HR etc accurately, on time and in accordance with company policies and procedures.

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, bar and dining areas.

• Ensure compliance with operational standards, Management directives, local laws and ordinances.

• Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests in accordance with Management directive; develop ways to cultivate a regular customer pool.

• Collaborates with the kitchen/ culinary team to ensure consistent high quality of food preparation and service.

• Maintain professional restaurant image, including restaurant cleanliness and proper uniforms

• Estimate and track COGS, anticipates restaurant stock requirements and ensure optimal stockholding and the unlikely event of stock unavailable.

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

• Manages and ensures reservations and enquiries are promptly responded to, with minimal or no loss of business due to inappropriate, inadequate or late actions from the restaurant.

• Manage daily shifts which include: daily decision making, scheduling, deployment, planning while upholding standards & product quality.

• Ensures the facility both front end, backend, stores, offices are kept tidy and neat at all times.
  Investigate and resolve feedback or complaints concerning food quality and service.

• Ensure punctuality and attendance of all employees in the restaurant, planning for peak periods and lull periods, including recommending periodic closures for rest/ re-organization.

• Develop employees by providing 1 on 1 feedback, establishing performance expectations and by conducting performance reviews, including the recommendation of rewards & increments to Management as and when necessary.

• Maintain & foster a peaceful, harmonious & professional work environment in the restaurant where all staff are respected and treated as professionals.

• Ensuring that senior employees and ownself set the standards and example for a professional team. To lead by example and to ensure ownself demonstrates the same standards Management expects and directs.

Basic Requirements:

• Intermediate to advance knowledge of cuisine, ingredients and preparation techniques.
  Intermediate knowledge of beverages including but not limited to, sake, whisky, wines, cocktails.

• Relevant Diploma or Degree in Business Management/ Hospitality/ Tourism/ Culinary Arts is preferred. A combination of practical experience and education will be considered as an alternative.
  Knowledge of computers (MS Word, Excel).

• Proficient in the full spectrum of restaurant management functions: food planning and preparation, procurement, sanitation, security, accounting policies and procedures, personnel management, recordkeeping, and preparation of reports.

• Able to understand and present basic P&L/ Balance Sheet figures, with basic knowledge of Principles of Accounting.

Other Requirements:

• Able and willing to work long hours as and when necessary, and to substantially perform longer work hours than subordinates/ junior staff, on or off-work premises.

• Disciplined, driven, adaptable, pre-emptive, motivated, with key leadership traits.

• Polite & respectful with great interpersonal skills.

• Ability to motivate employees to work as a team.

• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

• Must possess good communication skills for dealing with diverse staff.

• Able to multi-task with high threshold for new tasks and responsibilities.

• Able to meet timelines and datelines.

Nextbeat Singapore Pte Ltd

EA License Number: 22C1267

EA Personnel No: R22107133

Peach Garden Pte Ltd

Peach Garden is a notable household name that is synonymous with authentic Chinese cuisine served in a warm and welcoming environment. Its dedication to creating the finest quality has earned the restaurant numerous dining accolades from renowned magazines such as the Singapore Tatler and Wine & Dine.

Job Description

• Oversee and manage day-to-day operations in restaurant
• Ensure the restaurant is run in an efficient manner, and excellent service and quality food are offered at all times
• Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
• Keep the management updated on any issues, complaints and customers feedback
• Manage restaurant inventory levels
• Manage restaurant environment, regular maintenance and upkeep of restaurant, such as pest control, servicing, etc
• Stand-in and cover duties of any area requiring support
• Manage staff roster to ensure good and sufficient allocation of manpower for service
• Manage and train staff
• Work closely with management to improve productivity and profitability of restaurants
• Assist with special projects
• Perform any other job tasks assigned by the management

Requirements:

• Minimum 3-5 years experience as Senior/ Restaurant Manager in Chinese restaurant
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin – in order to liaise with Mandarin speaking associates

Suitable candidates will be offered attractive salary package, bonus and other incentives. Candidates with more experience may be considered for the role of Senior Restaurant Manager.

We regret only shortlisted applicants will be notified.

Tyson Jay Management

Job Description

Responsibilities

• Assist manager to oversee day-to-day bar operations to ensure smooth and efficient service.
• Prepare and serve beverages to consistent quality standards, including cocktails.
• Support the bar team during service
• Monitor stock levels, assist with ordering, and maintain proper inventory control.
• Ensure cleanliness, organisation, and proper maintenance of bar equipment and work areas.

Requirements

• Prior experience in a bar or F&B setting, with some supervisory exposure preferred.
• Able to work in a fast-paced environment.
• Comfortable working shifts, weekends, and public holidays.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Marriott International

Job Description

Private Advertiser

Job Description

1.  Operational Management

• Assist with daily restaurant operations, including opening and closing procedures

• Monitor cleanliness, food safety, and hygiene standard

• Oversee inventory, stock replenishment, and supply management

• Coordinate staff scheduling to ensure proper coverage

2.  Team Management & Staff Development

• Supervise and motivate front-of-house and back-of-house staff

• Assist in training new employees on company policies, customer service, and operational procedures

• Support performance evaluations and provide constructive feedback

3.  Customer Service

• Ensure a high-quality customer service and resolve customer complaints professionally

• Maintain a welcoming, clean, and organized dining environment

• Monitor customer feedback and implement improvements

4.  Financial Management Support

• Assist in tracking sales, expenses, and budgeting

• Support efforts to increase revenue through promotions and upselling strategies

• Maintain records and reports for management review

5.  Reporting & Communication

• Report operational issues and staff performance to the HOD

• Maintain clear communication with all team members to ensure smooth operations

Destination Hospitality Management

Job Description

Role Overview
The Restaurant Manager is responsible for leading all aspects of restaurant operations, delivering bold, energetic, and memorable dining experiences aligned with the brand’s lifestyle positioning. This role drives commercial performance while ensuring operational excellence, team engagement, and exceptional guest satisfaction.

Key Responsibilities

• Lead and manage daily front-of-house operations to ensure seamless service delivery

• Create a vibrant, guest-centric atmosphere reflecting the brand’s identity

• Drive revenue growth through upselling, promotions, and innovative activations

• Monitor and manage financial performance (P&L, cost control, forecasting, budgeting)

• Ensure compliance with hygiene, safety, and brand standards (HACCP, audits, SOPs)

• Recruit, train, coach, and develop team members to build a high-performing culture

• Manage staff scheduling, payroll inputs, and productivity optimization

• Collaborate with culinary, marketing, and events teams to develop concepts and campaigns

• Handle guest feedback, complaints, and service recovery with professionalism

• Maintain strong supplier relationships, inventory control, and procurement processes

• Analyze market trends and competitor activity to enhance positioning and offerings

Requirements

• Minimum 5–7 years in Food & Beverage operations, with at least 2–3 years in a managerial role

• Strong leadership and people management skills with a hands-on approach

• Solid financial and commercial acumen

• Experience in lifestyle, upscale, or high-volume dining concepts preferred

• Excellent communication and interpersonal skills

• Ability to thrive in a fast-paced, dynamic environment

• Fluent in English; additional languages are an advantage

Key Competencies

• Leadership & Team Development

• Guest Experience Excellence

• Commercial & Financial Acumen

• Operational Efficiency

• Problem Solving & Decision Making

• Creativity & Brand Alignment

Four Seasons Hotel Singapore

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.

As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.

If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.

Discover more at press.fourseasons.com/singapore

About the role

Bartender (One-Ninety Bar)

Step into an environment where elegance meets artistry. As a Bartender, you will craft more than just beverages—you will create moments of quiet luxury and connection. With an eye for detail and a passion for hospitality, you will deliver a seamless, personalised experience that reflects the sophistication and warmth of our brand.

This is an opportunity for a bartender who takes pride in their craft, enjoys engaging with discerning guests, and thrives in a setting where service is intuitive, polished, and memorable.

What you will do

• Curate and deliver exceptional beverage experiences with precision, finesse, and genuine warmth

• Anticipate guest preferences and personalise each interaction to create a refined and memorable lounge experience

• Prepare and present classic cocktails, wines, and bespoke beverages with consistency and attention to detail

• Confidently guide guests through menu selections, including daily specials and signature offerings

• Maintain impeccable standards of cleanliness, organisation, and presentation across the bar

• Manage bar operations seamlessly, including stock replenishment, opening and closing procedures, and POS transactions

• Monitor guest satisfaction and handle requests or concerns with professionalism and discretion

• Collaborate closely with the service team to ensure a smooth and elevated guest journey

• Uphold the highest standards of safety, hygiene, and responsible service.

What you bring

• Experience in a quality-driven bar or lounge environment, preferably within luxury hospitality

• Strong knowledge of wines, spirits, and classic cocktails, with a refined approach to service

• A naturally warm, engaging personality with excellent communication skills

• Poise and composure in a fast-paced, guest-focused environment

• Strong attention to detail and a commitment to excellence

• A team-oriented mindset and a genuine passion for hospitality

What we offer 

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities

• Unique strong culture

• Best-in-industry training

• Complimentary stays at Four Seasons properties (based on availability), with discounted meals

• Paid holidays/vacation

• Dental and medical/life insurance

• Employee service awards/Birthday Gift

• Annual employee party/social and sporting events

• Complimentary meals in dedicated employee restaurant

Schedule & Hours

This position requires flexibility in scheduling, with the ability to work on weekends and festive holidays.

K. COOK PTE. LTD.

Job Description

Company Overview

K. COOK PTE. LTD. is a Korean BBQ buffet restaurant located in Orchard, delivering quality dining experiences with a focus on authentic Korean cuisine and excellent customer service.

Job Summary

Lead and manage daily restaurant operations at K. COOK PTE. LTD., ensuring high standards in service, food quality, staff performance, financial control, inventory management, and regulatory compliance to drive business success.

Responsibilities

• Oversee daily restaurant operations to ensure efficient service flow and adherence to quality standards
• Monitor food quality, presentation, and hygiene to maintain customer satisfaction and safety
• Recruit, train, and supervise staff to build a skilled and disciplined team
• Develop and manage staff work schedules and shifts to optimize operational coverage
• Address customer inquiries and resolve complaints professionally to ensure a positive dining experience
• Maintain high service standards through continuous staff coaching and performance management
• Monitor sales, control food and labor costs, and analyze profitability to support financial goals
• Manage cash flow, prepare POS reports, and perform daily financial reconciliations accurately
• Control inventory levels, coordinate with suppliers, and minimize wastage to optimize stock management
• Ensure compliance with local hygiene and safety regulations to maintain a safe and clean environment
• Maintain cleanliness and food safety standards consistently across all restaurant areas

OSO RISTORANTE PTE. LTD.

Job Description

We are looking at passionate individuals to join our team.

Your scope of work consist:

Working Days: 5.5 Day

Monday - Friday: 11am - 3pm (2 hours Break) 5.30pm - 11pm

Saturday: 5pm - 11pm

Saturday Lunch off, Sundays Whole Day Off

Meals Provided

Guest Service

• Being the first point of contact for our guests, providing both a warm welcome and a fond farewell;
• Managing the reservations list & ensuring guests requests are accommodated;

Captain

• Hand out menus and wine lists to the customers.
• Answer questions about the dishes, including the preparation of the dishes when asked by the customers.
• Take orders from the customers.
• Relay orders to the kitchen or enter orders into the computer systems.
• Serve food and drinks to the customers.
• Prepare beverages for the customers or serve wine.
• Serve meals to customers.
• Open and pour bottles of wine at the table.
• Remove dishes from tables or counters
• Clean and arrange work stations, including chairs, linen, silverware, and glassware
• Replace tableware and linen.

Requirements

• Must have a commitment to deliver a unique and memorable guest experience. ·
• While comparable fine dining experience is preferable, any individual with passion and love for people, food, and wine will certainly be welcomed.

Enough Space Investments Pte Ltd

Job Description

We’re looking for a full-time Restaurant Supervisor to join the team 🌱

If you enjoy working with a team, care about good service and good food, and want to be part of the space as it grows — we’d love to meet you.

Send your resume to singapore@averageservice.com or just drop by and say hi 👋🏼

GOLDENGATE CUISINE

Job Description

What you'll do

• Lead bar operations and craft high-quality cocktails with precision and creativity

• Maintain expert knowledge of our menu, spirits, and seasonal specials

• Deliver warm, attentive service that reflects the character of Opium Bar

• Mentor and support junior bar staff during service

• Keep the bar stocked, clean, and organized throughout all shifts

• Collaborate with the team during events and tasting sessions

What we're looking for

• Thai national with minimum 2 years of bartending experience (cocktail bar preferred)

• Strong knowledge of spirits, liqueurs, and classic to contemporary cocktail techniques

• Good English communication skills (spoken)

• Reliable, punctual, and a natural team leader

• A genuine passion for hospitality and bar culture

Nice to have

• Competition experience or involvement in Bangkok's cocktail scene

• Knowledge of current cocktail trends and new techniques

Compensation & benefits

• Base salary: 20,000/month

• Service charge + tips

• 5 working days per week

• Additional company benefits

To apply

Send your resume and a short introduction to:

• toon@opiumbarbangkok.com

• matt@opiumbarbangkok.com

We'd love to hear why you'd be a great fit for Opium Bar.

Opium Bar Speakeasy

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Resume :

• toon@opiumbarbangkok.com

• matt@opiumbarbangkok.com

Opium Bar!

Mandarin Oriental

Job Description

Hotel Mandarine Regency

Job Description

Mandarin Oriental, Bangkok is looking for a Restaurant General Manager to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok – For over 150 years, this legendary riverside hotel has welcomed travelers seeking exceptional luxury, style, and service. Recently reopened, the renovated River Wing enhances our iconic Thai-inspired elegance and resort-like serenity.

About the job

Based at the Mandarin Oriental, Bangkok within the Food and Beverage Department, Anne-Sophie Pic at Le Normandie’s Restaurant General Manager is responsible for excelling in fine dining service, team leadership and guest experience, ensuring world-class standards and operational excellence. The Restaurant General Manager reports to the Director of Food and Beverage.

Responsibilities:

• Maintain brand reputation through guest engagement, handling VIPs and media, resolving feedback gracefully and upholding the restaurant’s prestige.
• Lead and inspire the team to deliver seamless, exceptional service that reflects the culinary vision of Chef Anne-Sophie Pic and the Mandarin Oriental brand.
• Oversee all aspects of restaurant operations, ensuring Michelin Star standards in service, guest experience and team performance.
• Drive excellence in quality, efficiency and profitability while maintaining brand integrity.
• Collaborate with culinary and operations teams to enhance guest satisfaction, optimize efficiency and maintain financial sustainability.

As Restaurant General Manager, we expect you to have:

• 5–8 years in Michelin star or ultra-luxury restaurants, with at least 2–3 years in senior management.
• Cross-cultural & brand ambassador skills, bridges Chef Anne-Sophie Pic’s vision with Mandarin Oriental luxury standards and diverse clientele.
• Luxury guest experience focuses, resolves issues gracefully, delivers seamless, personalized service.
• Inspiring people, leaders, coaches, motivates and retains top talent under high-pressure, high-expectation environments.
• Operational & financial mastery, strong P&L control, cost optimization, forecasting and resource planning while sustaining excellence.
• Strategic innovators evolve guest experience and operations using data, feedback and market insight while protecting the brand’s prestige.
• Extensive experience in French fine dining and luxury hospitality; French language proficiency and deep understanding of French culinary culture are highly valued. Wine & beverage knowledge (WSET or similar a plus).

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Medical Benefits and Group Insurance
• Hotel Gym

We’re Fans. Are you?

Sake Labo Pte. Ltd.

Job Description

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre / One Holland Village

• Work Schedule: 5 workdays, 44 hours per week

• Sign-on bonus (Terms and conditions apply)

• Staff incentive program

• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Responsible for overseeing the daily restaurant activities and operations.

• Managing restaurant staff's work schedules.

• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.

• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.

• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

• Support and assist team members in handling guest inquiries and requests.

• Responding efficiently and accurately to restaurant customer complaints.

• Delivering superior food and beverage service and maximizing customer satisfaction.

• Ensure compliance with sanitation and safety regulations.

• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B industry

• Min. secondary school education with 'O' level passes

• Able to start work immediately or within a short notice period would be preferred

• Possess Food safety and hygiene certificate

• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

We regret to inform you that only shortlisted candidates will be notified.

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

Join the Chatterbox Team!

Be part of an iconic heritage restaurant serving award-winning local favourites. Grow your career with a passionate team dedicated to quality, tradition, and excellence.

Responsibilities

·       Provide friendly, excellent, and professional service to all guests.

·       Responsible for handling food and beverage orders and serving guests.

·       Assist guests on their respective requests and deliver based on their ability.

·       Assist fellow Team Members in performing preparation and setting up in the restaurants for service.

·       Check that all amenities and utensils are properly stocked and inspected.

·       Possess knowledge to upsell, well-served in all aspects of the menu.

·       Maintain the utmost cleanliness and hygiene standards in the restaurants.

·       Support Restaurant Manager in any other duties assigned.

Requirements

• Hardworking, self-motivated,

• Able to work well under pressure in a fast-paced environment

• Great attention to detail and creativity

• Positive attitude and team player

• Able and willing to work weekends, public holidays and on rotational shifts

• 5-day work week

Benefits

• Annual Leave, Family Care Leave & Paid Medical Leave
• Annual Wage Supplement
• Performance Bonus & Annual Salary Increment
• Group Medical, Hospitalisation & Dental Insurance
• Long Service Award
• Professional Growth & Development
• Education Assistance
• External Training Sponsorship
• Staff Discounts
• Staff Referral Scheme
• Staff Meals Provided

Watkinson (Thailand) Co., Ltd.

Job Description

KIRABI Sathorn (Yakinoku Restaurant in BKK)

Work hours: 10 am - 10.30 pm 

Location: Empire Tower, Sathorn, Bangkok 

Salary: Based on experience and qualifications

 
Responsibilities

• Restaurant Management: Planning daily operations of the restaurant (opening and closing procedures, staff scheduling, SOP, etc.).

• Cost and Budget Control: Managing costs and budgets, purchasing raw materials and equipment, controlling stock levels, and ensuring cleanliness, safety, and compliance with standards.

• Team Management: Training new staff; creating shift schedules; evaluating employee performance; resolving staff issues; and fostering a positive work environment.

• Customer Service: Monitoring and maintaining service quality; handling customer complaints and issues; ensuring customer satisfaction and a positive dining experience.

• Food Quality Control: Ensuring freshness and cleanliness of ingredients, especially grilled meats; collaborating with chefs/kitchen staff to uphold food standards; planning special menus, promotions, and new dishes.

• Marketing and Promotions: Developing promotional campaigns with the marketing team to attract customers; building relationships with loyal customers; coordinating with building management marketing efforts.

• Monthly Report: Providing a detailed overview of the overall business performance, including key operational activities, sales figures, customer feedback, costs, and other important issues or details that help identify areas for improvement.

Qualifications

• Bachelor’s or Higher degree in Business Administration, Hospitality Management, or a related field.

• Minimum of 3–5 years’ experience as a Restaurant Manager or Assistant Restaurant Manager.

• Experience in chain restaurants or well-structured independent restaurants will be an advantage.

• Strong skills in team management, cost control, and sales analysis

• Able to communicate effectively in Thai and English, both spoken and written.

• Good communication and coordination skills with internal and external parties.

• Ability to work shifts, weekends, and public holidays.

Skills & Competencies

• Leadership and decision-making skills

• Strong business-oriented restaurant management mindset

• Communication and coordination skills

• Cost and profit control capability

• Results-driven with a strong focus on customer experience

Send your inquiry or Apply Now!

Email: hr@watkinson.co.th 

Tel: 092-694-7195

The Grapevine

Job Description

Through the Grapevine is a wine-inspired bar.

We have 3 offerings:

1. Wine inspired signature cocktails

2. Classic Cocktails

3. A wide range of by the glass wines
   

We are looking for experienced bartenders to join the team. Excellent English is a must.

Lai Sun Development Co Ltd

Lai Sun Group

Job Description

Key Responsibilities:

• Oversee daily operations across multiple restaurant locations, ensuring consistency in service, quality, and guest experience

• Oversee pricing structures, analyze costs, and prepare budget plans

• Monitor and analyze key performance indicators (KPIs), financial reports, and operational metrics to identify areas for improvement and implement corrective action plans

• Optimize staffing levels, schedules, and labor costs while maintaining service standards.

• Implement marketing and promotional strategies to drive revenue and enhance brand reputation

• Responsible for wine selection and management and knowledge of international wines, vintages, and characteristics

• Organize wine tasting, special events, and educational sessions for staff and guests

• Maintain inventory of food and beverage and ensure ordering and stock levels are appropriate to business needs

• Identify, cultivate, and maintain relationships with potential guests and corporate clients to generate revenue

• Ensure that the company runs with legality and conformity to established regulations

• Handle customer complaints and ensure all issues are resolved in a timely and satisfactory manner

• Develop and maintain relationships with vendors, suppliers, and other stakeholders in the industry

• Keep up-to-date with trends and changes in the industry and implement necessary changes to maintain competitiveness

Requirements:

• University degree holder in hospitality management, events management, marketing, or a related discipline

• Minimum 8 years of relevant experience at the management level, preferably gained from hotels, F&B groups, or hospitality businesses

• Deep understanding of wine types, regions, production methods, and pairing principles

• Strong understanding of events sales, guest expectations, and F&B operations

• Excellent communication, interpersonal, and organizational skills

• Strong leadership and team management skills Self-motivated, detail-minded, and able to work independently in a fast-paced environment

• Proficient in both spoken and written English and Chinese

• Good knowledge of MS Office (i.e. MS Word, MS Excel, PowerPoint)
  

Epicurean Management Limited

Founded in 1991, Epicurean Group is one of the leading hospitality groups in Hong Kong that owns and operates a diversified portfolio of food and beverage outlets in Hong Kong and China. With over 30 iconic restaurants and bars that are the preferred dining

Job Description

Responsibilities

• Manage daily restaurant operations to ensure smooth and efficient service

• Ensure high standard of food quality, presentation and service are maintained        

• Collaborate closely with the Kitchen Team to ensure alignment on menu offerings and dining experiences

• Regularly report to management with relevant reports to illustrate on-going progress and give recommendation to fortify business growth

• Lead, supervise and train the team to deliver high performance and ensure the achievement of sales targets, KPIs and operation efficiency

• Develop and maintain the client relationships with existing clientele and explore any prospective customers to excel the business performance in event and catering

• Monitor the food hygiene and safety to reach a compliance of the statutory requirement as well as internal control and compliance

• Ensure all controllable expenses are kept within budget and forecast figures

• Maintain equipment in good repair and all venues in perfect conditions

• Perform any other restaurant duties as assigned by the Company

Requirements

• At least 5 years similar working experience in Western Cuisine

• Pleasant, outgoing and passionate to work in the hospitality industry

• Strong leadership, team building, interpersonal skills and problem-solving abilities

• Good management skills with a positive mindset, detailed service and customer driven

• Self-motivated, aggressive and has a strong sense of responsibility

• Proficient in MS Office while Word and Excel are a must

• Fluent in written and spoken English and Chinese

Attractive remuneration and fringe benefits will be offered to the right candidates. Interested parties, please provide availability, current and expected salary by clicking "Apply Now"

We are an equal-opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the group. Unsuccessful applications will be destroyed after 6 months.

STUTTGART BLACKFOREST PTE. LTD.

Sonder where a special kind of dining takes place. Sonder aims to bring a new dining concept to the Henderson locale - a bakery bistro by day, and by night, an “Omakase” dining destination featuring two fixed price menus with Euro-Asian flavors and ingredients. We are currently expanding our team and we would love to hear from you!

Job Description

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.

• To provide excellent customer satisfaction through exceeding expectations of guests.

• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.

• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

• Maintain a high level of customer service.

• Perform day to day pre-opening and closing activities as per SOPs.

• To adhere to service SOPs.


• Ensure that food hygiene and safety standards are maintained and comply.

• Perform general housekeeping and equipment maintenance duties.

• Report on time, in proper uniform and grooming standard.

• Work together with other team members to provide good quality service.

• Execute any other duties as assigned.

Jigger & Pony Pte Ltd

Jigger & Pony Group was started as one eponymous bar in 2012 and has now grown to five venues that have gained international awards and helped solidify Singapore’s place as one of the most exciting cocktail cities on the planet. Drinking or eating in one of our venues has marked one as both cool and discerning and working at one has become a badge of honour for hospitality professionals. Few companies in Asia are as forward thinking nor as admired and we are only just getting started…

Job Description

Role Overview

We are expanding our beverage team and are looking for a hands-on, detail-oriented individual to support the production of house-made cocktail ingredients and pre-batched beverages used across our outlets.

This role is based in our central beverage production kitchen and focuses on daily mise en place, batching, infusions, and ingredient preparation to support our bar teams. It is ideal for someone with a strong interest in cocktails, culinary production, or beverage operations who enjoys structured prep work and working behind the scenes to deliver quality and consistency.

This is not a scientific laboratory role — it is a hospitality production role supporting a high-volume, award-winning bar program.

Key Responsibilities

Prepare cocktail ingredients and pre-batched beverages according to established recipes and production schedules.

Assist with infusions, syrups, cordials, carbonation, and other house-made components.

Accurately measure, portion, label, and store products following company standards.

Maintain cleanliness, organisation, and hygiene within the beverage production area.

Conduct quality checks to ensure consistency in flavour, clarity, and presentation.

Monitor stock levels of raw ingredients and flag replenishment needs.

Support new product trials and R&D initiatives when required.

Follow food safety and hygiene guidelines in compliance with company and regulatory standards.

Job Requirements

Prior experience in a bar, kitchen, central production kitchen, or beverage production environment is advantageous.

Strong attention to detail and accuracy in measuring and preparation.

Comfortable performing repetitive prep tasks with consistency and focus.

Able to work efficiently in a structured, production-oriented environment.

Positive attitude, team-oriented mindset, and willingness to learn.

Able to handle physical prep work (lifting, batching, standing for extended periods).

Marcys Restaurant Pte Ltd

Marcy’s is a bustling 60-seater Seafood bistro situated in a prime location along Duxton Rd. We are a dynamic group of individuals with a passion for genuine hospitality. We believe that true hospitality begins at home and we want to ensure that all staff feel a strong sense of belonging with a company that truly cares.

Job Description

Work Somewhere That Feels Alive

At Marcy’s, we don’t just pour drinks — we craft experiences. Our bar is intimate, warm, and always full of character. We’re looking for a bartender who loves the craft, thrives on good energy, and takes pride in making every guest feel seen and cared for.

If you’re curious about flavour, eager to learn, and enjoy connecting with people, this might be your perfect fit.

Marcy’s is a seafood bistro in Duxton, known for its bold yet comforting food that bridges Latin American and Southeast Asian influences. We celebrate creativity, generosity, and the art of making people feel at home.

Our bar is an essential part of that story, where signature cocktails meet classics done right, and where every night feels a little different, in the best way possible.

• Craft both house cocktails and timeless classics with consistency and care
• Learn our signature drinks — from the Southern Sirens (our oolong, elderflower spirtz to the Star of Magellan (our southern lights inspired martini) and make them your own
• Build knowledge of spirits, wine, and flavour balance
• Engage with guests at the bar and on the floor, creating an experience that feels personal and effortless
• Work closely with the team to keep service smooth, fast, and fun
• Aid with ordering, stock keeping and management
• Help maintain cleanliness, prep, and organisation across the bar

• Evening shifts only – no split shifts
• 44-hour work week – 5 days on, 2 days off
• Daily staff meal and late-night transport provided
• Performance incentives and recognition for excellence
• Ongoing training in cocktail craft, service, and wine
• A positive, supportive team that helps you grow
• A chance to progress within the Pleasure Craft Group

You have a genuine passion for drinks, people, and great service
You’re confident, warm, and naturally engaging
You’re curious about flavours and love learning
You thrive under pressure without losing your cool
You believe hospitality is about connection, not perfection

Wyndham Singapore Hotel

Job Description

About the role

Join the dynamic team at Wyndham Singapore Hotel as an F&B Executive. In this full-time, on-site role, you will be an integral part of our hospitality operations, delivering exceptional service and creating memorable experiences for our guests. Working in the bustling City Hall Central Region, you will be at the heart of the action, contributing to the smooth running of our food and beverage services.

What you'll be doing

1. Provide attentive and friendly table service to guests in our dining areas

2. Take and process food and beverage orders accurately and efficiently

3. Ensure dining areas are set up and maintained to high standards

4. Monitor F&B operations promotions

5. Handle cash and card transactions professionally

6. Liaise with internal departments to ensure smooth operations

7. Contribute to a positive team environment and foster a culture of excellent customer service

What we're looking for

1. Previous experience in a similar food and beverage or hospitality role

2. Strong communication and interpersonal skills to engage with guests

3. Ability to work well in a team and under pressure

4. Excellent attention to detail and problem-solving skills

5. A passion for delivering outstanding customer service

6. Flexibility to work a variety of shifts, including weekends and public holidays

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

What do we expect of you?

The Director of Food & Beverages is responsible for overseeing the operation and staff of all food and beverage departments on property, and to maintain the highest level of standards and efficiency. This role functions as the strategic business lead, overseeing development and implementation of departmental strategies and ensuring implementation of the brand service strategy and initiatives.

How your day looks:

Operational Leadership

• Oversee day-to-day operations of all 4 outlets, ensuring smooth and efficient service.
• Develop and implement operational strategies, SOPs, and quality standards.
• Monitor guest satisfaction and address feedback to continuously improve experiences.

Financial Management

• Prepare and manage annual budgets, forecasts, and P&L statements for the F&B department.
• Drive revenue growth through promotions, upselling, and effective cost control.
• Ensure cost efficiency in procurement, inventory, and labor management.

Team Leadership & Development

• Lead, mentor, and inspire outlet managers and their teams to deliver excellence.
• Recruit, train, and retain high-performing staff, fostering a culture of service and professionalism.
• Conduct regular performance reviews and implement career development plans.

Guest Experience & Standards

• Ensure consistent delivery of brand service standards across all outlets.
• Collaborate with culinary and service teams to curate menus, concepts, and seasonal offerings.
• Uphold hygiene, health, and safety regulations in compliance with hotel and local requirements.

Strategic Contribution

• Work closely with Marketing to create F&B promotions and events that drive traffic.
• Monitor market trends and competitor activities to stay competitive.
• Contribute to hotel-wide strategies and initiatives as a senior leader.

Qualifications & Experience

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum 8–10 years of progressive F&B leadership experience, with at least 3 years in a senior management role within a hotel or luxury hospitality environment.
• Strong financial acumen with proven ability to manage multi-outlet operations.
• Excellent leadership, communication, and interpersonal skills.
• Creative mindset with ability to develop innovative F&B concepts.
• Strong knowledge of industry trends, food safety, and service standards

How do you deliver this?

Tell It Like It Is- Be authentic, honest, direct, sincere & professional.

Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.

Gain Trust- Be dependable, deliver on promises, take ownership & follow through.

Play To Win – Be original, bold, cutting edge and decisive.

Right Here, Right Now – Be attentive, meticulous, determined & impressive.

Rogue Traders Pte Ltd

Job Description

Born from the same fire that built Burnt Ends, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.

Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.

We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests. If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you.

Job Responsibilities:

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance

• Plan continuous improvement activities within the outlet

• Deploy customer service standards within the outlet to drive organisation's customer experience goal

• Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)

• Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards

• Ensure customers have a memorable dining experience

• Constantly obtain customer feedback during operations to ensure satisfaction

• Monitor setup, maintenance, cleanliness and safety of dining areas

• Perform duties like ordering, serving, clearing and setting of tables

• Greet customers as they arrive and showing them to their table

• Promote sales and be familiar with promotions and menu

• Coordinate food service between kitchen and service crew

• Attend to customer complaints (if any)

• To handle cashiering duties

• Assist to upsell promotions

• Constantly motivate & cultivate a team spirit in the restaurant

• Maintains utmost service standards and discipline/grooming among the service staff

• Supervise and train the service staff to Restaurant standards of excellence

• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience

• No minimum cert required

• Possess good communication & interpersonal skills.

• Able to work independently and as a team.

• 5 day work week (44 hours per week)

• Only Singaporeans and Permanent Residents need apply

Benefits:

• Medical insurance

• Dental coverage

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!

MAHARAJA GRILL AND BAR PTE. LTD.

Job Description

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the restaurant manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

KENNY ROGERS (MARINA SQUARE) PTE. LTD.

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.
2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience
2. Proven customer service experience, strong leadership, motivational and people skill
3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

LAO HUO TANG F&B PTE. LTD.

Job Description

1. Overall Purpose

The Outlet Manager is responsible for overseeing the day-to-day operations of the outlet to ensure smooth functioning, excellent customer experience, profitability, and compliance with company standards and policies.

2. Key Responsibilities
A. Operations Management

Oversee daily operations, including opening and closing procedures.
Ensure the outlet meets brand standards for cleanliness, presentation, and service.
Manage stock levels and inventory control; coordinate with suppliers and purchasing.
Implement and monitor standard operating procedures (SOPs).
Handle POS operations, cash control, and daily sales reconciliation.B. Customer Service

Maintain high levels of customer satisfaction through excellent service.
Resolve customer complaints and feedback promptly and professionally.
Ensure staff deliver consistent and personalized customer experiences.C. Sales & Profitability

Achieve monthly sales targets and profitability goals.
Monitor sales trends and develop promotional strategies to boost revenue.
Control costs, including labor, wastage, and operational expenses.D. Staff Management

Recruit, train, schedule, and supervise outlet staff.
Conduct performance reviews and provide coaching or disciplinary actions as needed.
Motivate the team to achieve service excellence and sales goals.E. Compliance & Safety

Ensure compliance with health, safety, hygiene, and licensing regulations.
Conduct regular inspections and audits of the outlet.
Maintain proper records of incidents, accidents, and safety procedures.F. Reporting & Administration

Prepare daily, weekly, and monthly sales and performance reports.
Track key performance indicators (KPIs) such as customer satisfaction, sales per staff, and cost ratios.
Coordinate with HR, Finance, and Marketing departments as required.3. Skills & Qualifications

Diploma/Degree in Hospitality, Business Management, or related field.
Minimum 3–5 years of supervisory or managerial experience in a similar outlet.
Strong leadership, organizational, and communication skills.
Customer-focused mindset with problem-solving ability.
Proficiency in POS systems and basic MS Office tools.4. Key Performance Indicators (KPIs)

Sales performance vs. target
Customer satisfaction scores
Staff turnover rate
Cost control (food cost, labor cost, wastage)
Audit and compliance resultsWould you like me to tailor this job scope for a specific industry — for example, restaurant / café, retail store, or hotel outlet? That way I can adjust the duties and KPIs to match your needs.

LAO HUO TANG GROUP PTE. LTD

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

SOUP EMPIRE HOLDINGS PTE. LTD

Job Description

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

SOUP EMPIRE HOLDINGS PTE. LTD

Job Description

Outlet Manager Job Scope

1. Operations Management

• Oversee the daily operations of the outlet to ensure smooth, efficient service.
• Monitor opening and closing procedures, cleanliness, and safety standards.
• Ensure all equipment and facilities are properly maintained.

2. Sales and Revenue

• Drive sales and achieve monthly revenue targets.
• Implement promotions, upselling, and marketing initiatives to increase profitability.
• Monitor cost control — including labor, inventory, and wastage management.

3. Customer Service

• Ensure high standards of customer satisfaction and handle complaints promptly.
• Maintain a positive outlet atmosphere and consistent service quality.

4. Staff Management

• Recruit, train, and supervise outlet staff (servers, cashiers, baristas, etc.).
• Schedule shifts and ensure adequate manpower.
• Conduct performance evaluations and motivate the team to meet KPIs.

5. Inventory and Supply

• Manage stock levels, ordering, and deliveries.
• Maintain accurate inventory records and reduce wastage or shortages.

6. Reporting and Administration

• Prepare daily/weekly sales reports and submit to management.
• Handle petty cash, end-of-day reconciliation, and POS systems.
• Comply with company policies, health, and safety regulations.

7. Branding and Presentation

• Ensure the outlet’s visual presentation aligns with brand standards.
• Implement marketing campaigns and seasonal displays as directed by head office.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

1855 F&B PTE. LTD.

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Job Description

Job Summary

Restaurant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

Responsibilities

• Delegate responsibilities to the service team to consistently deliver excellent guest service
• Manage daily restaurant operations to maintain efficiency and service quality
• Provide training, coaching, and feedback to service team members to enhance performance
• Engage guests to understand their needs and deliver a positive dining experience
• Enforce strict compliance with safety and hygiene regulations at all times
• Review operations and team performance regularly to identify issues and propose improvements
• Monitor manpower costs to stay within budgetary limits
• Ensure adherence to company policies, processes, and procedures consistently
• Maintain POS system functionality and enforce accurate cash handling procedures
• Assist in recruiting and selecting new team members to build a capable workforce
• Prepare weekly staff rosters and monthly management reports to support operational planning
• Perform additional duties as assigned by management

ONYX Hospitality Group

Job Description

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Outlet Manager  is concerned with the strategic management of the Room Service and City Terrace, in line with prescribed Hilton policies and procedures. 

What will I be doing?  

As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards: 

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 

• Actively seek verbal feedback from customers and team members at each service period. 

• Agree on and implement actions to make improvements to customer service. 

• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager. 

• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 

• Be available to assist on duty in the restaurant and bars during any busy days or special events. 

• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 

• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department. 

• Knowledgeable of Hilton departmental standards. 

• Able to explain the standards to the team and Managers, assessing team members against these standards. 

• Ensure that training on departmental standards is regularly conducted in the outlets. 

• Monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service. 

• Implement and follow-through with improvements identified. 

• Plan, prioritize, organize and control the day-to-day operation. 

• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.). 

• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 

• Describe, assign and delegate duties and authority for the operation of the restaurant at all times. 

• Understand the situation in other departments and their implications for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. 

• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. 

• Ensure that the shift is reviewed, and handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Establish good communication with the Kitchen team. 

• Maintain event and function histories to assist with returning events. 

• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements. 

• Attend and participate in regular F&B operational and roster meetings. 

• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team. 

• Set and agree to departmental objectives for self and team. 

• Represent the needs of the team to others in the hotel. 

• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. 

• Seek out and maximize departmental and hotel revenue opportunities. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager. 

• Assist the F&B Manager with preparation of event brochures. 

• Identify, communicate and act on potential sales leads. 

• Create an environment where “everyone sells”. 

• Supervise the financial performance of the department in line with the profit plan. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports as required or requested by the F&B Manager. 

• Forecast potential revenues and costs. 

• Following company control procedures, control costs without compromising standards. 

• Analyze and explain any financial variance against plan. 

• Set-up and maintain leave plans for the department. 

• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 

• Understand the quantity and quality of people needed to operate the department. 

• Assist with carrying out selection interviews and making effective recruitment decisions. 

• Ensure that new recruits have all the relevant information before commencing employment. 

• Assist with planning and ensuring departmental orientation is carried out. 

• Ensure that the Orientation Training manual for each outlet is kept up to date. 

• Ensure that standards training, and assessments are carried out. 

• Ensure the health, safety and well-being of customers and all team members. 

• Understand relevant OH&S legislations and their implications on the operation of the department. 

• Communicate to the team their responsibilities within OH&S. 

• Ensure that safe and healthy working practices are implemented at all times. 

• Ensure that hygiene training is conducted at least once a year. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• 2-4 years managerial position in a 4 / 5-star category hotel. 

• Familiar with computer systems. 

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. 

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. 

• Strong leadership, people management and training skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. 

• Strong interpersonal skills and attention to details. 

• Key strengths (under the 9 competencies) in people management communication and planning. 

• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects, 

• service techniques, and guest interaction. 

• Considerable skills in math and algebraic equations using percentages. 

• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. 

• Able to work under pressure and deal with stressful situations during busy periods. 

• Outgoing personality and willing to work for long hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Radisson Hotel Phuket Kata

Job Description

Kerry Properties Limited

At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer

Job Description

Manager, F&B – Clubhouse Restaurant

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Responsibilities:

• Manage the daily operations and affairs of the clubhouse restaurant.

• Lead, motivate, and train the team to provide excellent dining services.

• Oversee pricing structures, analyze costs, and prepare budget plans.

• Maintain a reasonable inventory level to minimize wastage.

• Continuously monitor market dynamics and create diverse dining experiences to cater to the needs of our customers.

Requirements:

• Diploma or above in F&B Management or a related discipline.

• Good knowledge of food and beverage.

• Preferably with a minimum 8 years experience in F&B operations (Hotel, Clubhouse or High-end Restaurant) with at least 3 years experience in managerial level

• Candidates with less experiences will be considered as Deputy Manager

• Proficient in both spoken and written English and Chinese

• Required to wear a uniform and work in shifts

• Location: Sha Tin (Kau To Shan)

The personal data provided will only be used for recruitment and employment-related purposes. All personal data provided will be treated in strict confidence. All applications may be considered for other suitable position(s) in the Kuok/Kerry Group and its subsidiary/ associated companies. For correction of or access to personal data after submission of the application or enquiries on recruitment matters, please contact Human Resources Department. Please mark “Confidential: Personal Data Access/ Correction/ Recruitment Enquiries” on your correspondence. Information on unsuccessful candidates will normally be destroyed after 24 months from the date of application. By submitting an application through Kerry Properties' Career webpage, you are deemed to have consented to its Personal Information Collection Statement.

YI WU PTE. LTD.

Job Description

• Supervise daily restaurant operations
• Provide excellent customer service and resolve complaints
• Train, schedule, and support restaurant staff
• Monitor food quality and service delivery
• Manage inventory and supplier relationships
• Ensure compliance with health and safety standards
• Track expenses, monitor budgets, and reduce costs
• Use restaurant management software for reporting and analytics
• Lead by example and promote a positive work environment
• Handle administrative tasks such as rosters, payroll, and ordering

OCD Hands Pte. Ltd.

Job Description

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned.

Barouv Pte Ltd

Job Description

• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes

• Interact with customers, take orders, and provide drink recommendations

• Maintain cleanliness and organization of the bar area, glassware, and equipment

• Monitor inventory and restock bar supplies when needed

• Verify customer age and comply with alcohol service regulations

• Process customer payments accurately

• Work closely with servers and kitchen staff to ensure smooth service

PARKROYAL COLLECTION Marina Bay, Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.