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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Wenet SGP Pte Ltd

Wenetgroup Ltd. () is an enterprise management consulting firm with headquarters in Taipei, Taiwan. We are dedicated to providing professional service to assist our customers with problem-solving and enlarging factors of success. We focus on customer service and create an exquisite service experience. Founded in 2017, our Singapore office aims to not only provide service to our customers but also a bridge across the region. Besides Singapore, we also have overseas offices in the US, Japan, and Malaysia.

Job Description

Job Responsibilities:

• Managing the household’s schedule and calendar of Chairman or CEO
• Event planning, organizing, and coordination.
• Arranging appointments for personal and professional needs.
• Scheduling home maintenance and repair work and supervising the project.
• Handling household bills and administrative duties.
• Running errands and performing necessary tasks.
• Supervision of other household staffs, such as housekeepers, private chefs, nanny, and drivers.
• Plan and control household resources, such as manpower shift,hou sehold inventory.
• Ensure essential support is provided for the business trip, including arranging a flight to a local destination if necessary, and can provide local support for the required setup.
• Prepare and design household management SOP such as equipment manual, inventory list, vendor list, and daily checklist.

Job Requirements:

• Proven work experience in a similar role
• Being a good communicator, understanding the family’s preferance/lifestyle.
• Being knowledgeable in a wide range of areas related to the role.
• Being responsible, efficient, discreet, and organized
• Excellent judgment, attention to detail and ability to handle confidential information.
• With A Butler Certification is an advantage
• Professional in Microsoft office and document filing.

JAO FAH SERVICES SINGAPORE PTE. LTD.

Job Description

The Plattering Co. Pte Ltd, known for its beautiful grazing tables and creative catering buffet setup displays, sharing platters, bowls and bentos and unique catering setups. As we continue to expand, we are seeking for a skilled and efficient Operations Manager  to join our catering team. The Operations Manager is responsible for overseeing the daily logistics and operational functions of the catering service. This role ensures that all food orders are accurately fulfilled, deliveries are executed on time, and customers receive exceptional service. The Operations Manager coordinates team schedules, manages drivers, and serves as a key point of contact for customer enquiries and complaints.

Mandate Of Manpower

Job Description

Job Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

COVER PROJECTS PTE. LTD.

Cover Projects Pte Ltd provides bespoke and turnkey solutions which can range from consultancy, design planning all the way to hospitality and food and beverage management concepts. We are a team which fuses design thinking with space and community management.

Job Description

Jobs Description:

• Responsible for the overall financial and business success of our hospitality portfolio and takes on commercial accountability for budgeting, financial management, financial forecasting, operational and resource planning, marketing plans, etc; and the delivery of agreed KPIs set by Management.

• Establish brand and operating standards, including devising Standard Operating Procedures (SOP) to be adopted for our business, and implementing these SOPs diligently for compliance.

• Sales-oriented with creative strategies to drive occupancy rates and achieve revenue targets, keeping abreast of new hospitality trends and development, locally and in the region.

• Constantly monitor financial performance and operational results through evaluating and re-designing processes, implementing necessary changes to align with financial and operational objectives. Takes initiative and is proactive in resource allocation especially in improvement actions, cost efficiencies, cost savings, etc.

• Oversee marketing, sales & operations for non-room divisions such as Leasing, Wellness and Events.

• Responsible for driving direct booking via our corporate website.

• Ensure compliance of regulations of the SMM, SG Clean, Employment Act, Occupational Health & Safety

• Act, fire regulations and other legal requirements; including fronting all communications with authorities where needed, including but not limited to the renewal of all requisite licenses of our business.

• Responsible for the day-to-day management of our hospitality asset including managing the team of service staff, to lead and supervise the service team to achieve operational and service excellence. This includes overseeing and co-ordinating resources for housekeeping operations and the overseeing of usual daily handover at change of shifts.

• Step up in situations of guest’s complaints and think on the feet to resolve all issues in a timely and hospitable manner.

• Prepare monthly reports to Management to review operating performance and track financial performance against annual budget.

• On a regular basis, evaluate business plans as well as marketing strategies and initiatives. Effectively implement approved marketing plans and initiatives to target groups identified and concurred by Management, working closely with Marketing/Creative Department for the production and distribution of marketing and promotional materials to boost sales.

• Work closely with Finance/Accounts Department for monthly financial reports to be prepared for Management review. Manage cash float and petty cash diligently with front desk service executive(s) for proper accounting and reconciliation purposes by Finance/Accounts Department.

• Coordinate with Human Resource Department for all human resource planning with regards to recruitment, training and mentoring of service staff, including scheduling of roster for service staff and housekeeping personnel, and work permit applications, etc.

• Manage backend OTA and TripAdvisor guest reviews platform; and manage guests’ requests and messages on our in-house platform.

• Oversee the proper maintenance and upkeep of our hospitality assets and report any maintenance issues.

• Coordinate rectification works, where necessary.

• Conducting regular inspections of the facilities to detect, resolve problems and ensure it meets safety standards.

• Respond to after-hours emergency or urgent guests’ requests in a timely manner.

• Plan, schedule, manage and oversee all the maintenance, renovation, repair, and installation activities.

• Supervising and leading all maintenance processes and operations.

• Monitor expenses and control the budget for maintenance.

• Develop and ensure standard maintenance procedures are up to date and industry best practices standard.

• Perform other duties as may assigned by The Company

Jobs Requirements:

• Experience in General Manager at least 5 years and above (Preferred Hospitality)

• Experience in Pre-Opening Service Apartments, Hotels.

• Experience in planning and budgeting.

• Excellent leadership and decision-making skills.

• Knowledge of business process and functions

• Outstanding organizational and leadership skills

• Problem solving attitude and strong analytical ability.

• Excellent communication skills

• Able to work under tight deadlines and fast paced environment.

Marriott International

Job Description

La Flora Group, Khao Lak

Job Description

Hong Kong Wiener Intelligence Technologies Limited

Job Description

Job Responsibilities:

1. Deeply understand and fully execute the direction and goals set by the CEO.

2. Lead the algorithm team to identify problems, analyze issues, and solve them (especially bottleneck issues).

3. Design system architecture, develop efficiently, and reliably deliver mature products.

4. With a focus on solving bottleneck problems, leading the algorithm team applies cutting-edge technologies in practice.

5. Work closely with product and engineering teams.

Job Requirements:

1. Entrepreneurial spirit, desire for success, strong self-motivation, high stress tolerance, quick adaptability, and strong problem-solving skills for bottlenecks.

2. Relevant majors in computer science, machine learning, statistics, etc.; PhD preferred.

3. Highly attentive to data quality, with successful experience in algorithm innovation based on in-depth data analysis.

4. Proficient in large model technologies such as LLM/RL; experience with chatbots/copilots is preferred.

5. Over 5 years of relevant R&D experience, with some management capability.

6. Strong logical thinking and excellent coordination and communication skills.

Marriott International

Job Description

Koufu Pte Ltd

“Koufu” refers to the Chinese belief that it is one’s good fortune to feast on good food, therefore "mouth fortune".

Job Description

• Basic Salary: Up to $2700 Excluding Incentive + AWS + Performance Bonus + Progressive Bonus

Duties and Responsibilities

Assist the Foodcourt Manager in the following areas:

(a) External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

(b) Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.

(c) Internal Customer Relationship Management

• Work with the Marketing department to execute marketing activities or campaigns etc.
• Work with the Procurement department to replenish stock through procurement portal etc.
• Provide support to the Finance department through submission of sales receipts, reports etc.
• Provide support to the Human Resource department through submission of verified attendance etc

(d) Any other duties as directed

Requirements:

• Min. GCE ‘N’ level or equivalent
• Service-oriented and diligent with high level of integrity
• Mature and possess good interpersonal skills to assist Foodcourt Manager to manage cleaners, employees, customers and tenants
• Problem-solving and investigative role to handle customer’s complaints on food quality or service attitude.
• Computer literacy

ERT EMPLOYMENT PTE. LTD.

Job Description

Manager is responsible for managing the operations of the organization. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management. Key Responsibilities:

Supervision:

Hand on need work on ground- train and supervise staff to ensure they meet performance standards and follow safety protocols. Scheduling:

Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts. Quality Control:

Inspect work areas regularly to ensure cleanliness and quality standards are met. Inventory Management:

Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services. Customer Service:

Address client inquiries and concerns promptly and professionally. Training:

Conduct on-the-job training for new employees and provide ongoing training for existing staff. Safety

have to travel whole Singapore, have around 30 locations

when shortage of manpower needs to cover their duties.

SHIV RESOURCES PTE. LTD.

Job Description

Roles & Responsibilities
Job Description & Requirements

Responsibilities

1. Deliver a pleasant and memorable dining experience for all restaurant patrons and event guests.

2. Respond promptly to guest feedback or concerns that require managerial decision-making and immediate action.

3. Collaborate closely with the operations team to achieve and exceed restaurant sales targets.

4. Prepare staff schedules to ensure adequate and efficient staffing levels at all times.

5. Manage restaurant human resource functions by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing performance; and enforcing company policies and procedures.

6. Achieve operational objectives by contributing to strategic planning and reviews; preparing and executing action plans; implementing standards for productivity, quality, and customer service; resolving operational issues; identifying trends; and recommending or implementing improvements to restaurant setup, systems, and policies.

7. Meet financial objectives by forecasting operational requirements, preparing annual budgets, monitoring expenditures, analysing variances, and initiating corrective actions to ensure costs remain within company budgets and financial guidelines.

8. Plan menus in consultation with chefs by estimating food costs, evaluating profitability, and making necessary menu adjustments.

9. Control costs by enforcing portion control standards, monitoring preparation quantities, minimizing waste, and maintaining high food quality.

10. Maintain a safe, secure, and healthy environment by establishing, enforcing, and complying with sanitation standards, legal regulations, and safety procedures, as well as securing revenues and implementing corrective action plans when required.

11. Maintain restaurant ambiance by overseeing lighting, background music, linen service, glassware, dinnerware, utensil quality and placement, and by monitoring food presentation and service standards.

12. Enhance the reputation of the department and organization by taking ownership of new initiatives, responding positively to unique requests, and exploring innovative opportunities to add value to restaurant operations.

13. Assist the banquet team as required and when directed by management.

14. Promote the restaurant brand within the local community through word-of-mouth engagement and organized restaurant events.
    

    Competencies
    

    • Ability to manage and coordinate activities across multiple departments, including Operations, Kitchen, Sales, and Regulatory Compliance.

    • Demonstrated leadership skills with the ability to inspire, guide, and motivate teams toward organizational goals.

    • Strong capability to monitor, evaluate, and improve processes and procedures to ensure operational excellence.

    • Ensures streamlined and efficient production and delivery of goods and services while maintaining quality standards.

    • Highly organized, with the ability to manage documentation, administrative tasks, and team performance effectively.

    • Handles customer complaints tactfully, professionally, and with a solution-oriented mindset.

    • Consistently strives to achieve the highest level of customer satisfaction.

    • Displays patience and a strong customer-focused approach in all situations.

    • Excellent customer service and interpersonal communication skills.

Private Advertiser

Job Description

About the role

• Assist the Operation Manager in leading and motivating the front-of-house team to deliver outstanding customer service

• Oversee the efficient and effective management of restaurant operations, including reservations, customer relations, and staff scheduling

• Monitor inventory, place orders, and ensure proper stock control to maintain the smooth running of the restaurant

• Resolve customer complaints and concerns in a professional and timely manner

• Provide training and development opportunities for the front-of-house team to enhance their skills and knowledge

• Collaborate with the kitchen team to ensure a seamless dining experience for our customers

• Assist in the implementation of marketing initiatives and events to drive business growth

What we're looking for

• Minimum 2 years of experience as an Assistant Restaurant Manager. More than 5 years will be considered for Manager position.

• Excellent customer service and problem-solving skills

• Strong leadership and team management abilities

• Proficient in inventory management and cost control

• Effective communication and to communicate in different local languages

• Adaptable and able to work well in a fast-paced environment

TRUST RECRUIT PTE. LTD.

Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

Job Description

Key Responsibilities:

New Launch Development & Product Planning

• Participate in early-stage development planning including site evaluation, feasibility input, and development strategy

• Work closely with architects, consultants, and internal stakeholders to develop unit mix, layouts, efficiency, and buildability

• Provide practical input on design optimisation, cost efficiency, and construction sequencing during concept and design stages

• Review and coordinate development control submissions and ensure compliance with URA guidelines

Sales Launch Readiness & Coordination

• Coordinate closely with sales, marketing, and appointed agencies to ensure project readiness for new launch

• Oversee preparation of showflat, sales gallery, mock-up units, and marketing materials from a technical and compliance standpoint

• Review floor plans, area schedules, and sales drawings for accuracy and regulatory compliance

• Support preparation of launch-related documentation including strata plans, schedule of finishes, and technical disclosures

Authority & Regulatory Management

• Manage and coordinate all authority submissions and approvals (URA, BCA, SCDF, PUB, LTA, NEA, etc.)

• Ensure alignment between approved plans, sales materials, and construction drawings

• Monitor compliance with development charge conditions, planning permissions, and statutory requirements

Project Leadership & Team Management

• Lead, mentor, and manage a team of Assistant Project Managers / Project Executives

• Assign responsibilities, review deliverables, and ensure timely execution across project workstreams

• Develop internal project management processes and best practices for new launch developments

Consultant & Contractor Management

• Appoint and manage consultants, specialists, and contractors for the development

• Lead consultant coordination across design, submission, and construction phases

• Chair design coordination and technical review meetings to ensure consistency and quality

Cost, Programme & Commercial Control

• Work closely with Quantity Surveyors to develop and manage project budgets, cost plans, and cashflow forecasts

• Review tenders, recommend award strategies, and manage contract administration

• Monitor variations, value engineering proposals, and final accounts to protect project margins

Construction, Quality & Delivery

• Oversee construction works to ensure compliance with approved plans, specifications, and quality standards

• Manage construction sequencing in alignment with sales and launch timelines

• Ensure timely completion for TOP, CSC, and handover

Risk, Safety & Defects Management

• Identify development and construction risks early, particularly those impacting launch timelines and sales

• Oversee WSH compliance and site safety performance

• Manage defects rectification, handover processes, and post-TOP obligations

Stakeholder Management & Reporting

• Act as the primary point of contact for senior management on new launch project matters

• Prepare and present regular updates on project status, risks, costs, and timelines

• Coordinate closely with internal investment, finance, legal, and sales teams

Requirements

Experience & Qualifications

• Degree in Building, Construction Management, Engineering, Architecture, or related field

• Minimum 7–10 years of relevant experience in property development or construction

• Proven track record delivering new launch condominium projects in Singapore

• Prior experience managing junior project team members

Technical & Professional Skills

• Strong understanding of Singapore development control, authority processes, and strata developments

• Familiarity with SIA / REDAS contracts and developer-side project controls

• Strong cost management, programme planning, and risk mitigation capabilities

Leadership & Soft Skills

• Effective team leader with coaching and mentoring ability

• Strong coordination, decision-making, and stakeholder management skills

• Detail-oriented with a commercial and market-aware mindset

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Marcys Restaurant Pte Ltd

Marcy’s is a bustling 60-seater Seafood bistro situated in a prime location along Duxton Rd. We are a dynamic group of individuals with a passion for genuine hospitality. We believe that true hospitality begins at home and we want to ensure that all staff feel a strong sense of belonging with a company that truly cares.

Job Description

Assistant Manager – New Deli Concept by the Marcy’s and Pleasure Craft Group Team 🌞📋
Help Build Something from the Start

We’re hiring an Assistant Manager to support the launch and daily running of our new lunch-only deli concept in the CBD.

This is a role for someone who enjoys structure, leadership, and being part of the bigger picture—while still staying close to the floor and the guests.

• Supporting the Head Chef in daily operations

• Overseeing service flow, staffing, and guest experience

• Assisting with scheduling, training, and performance management

• Helping maintain quality, cleanliness, and consistency

• Acting as a point of contact for guests and the team

• Playing a key role during the opening and growth phase

✔ Daytime hours only for now– lunch-focused concept
✔ A leadership role in a brand-new opening
✔ Supportive management and clear expectations
✔ Career development as the concept evolves
✔ Daily staff meal and a strong team culture

🧠 Thoughtful, organised, and people-focused
👊 Confident supporting and leading a team
🍴 Passionate about hospitality and food-led concepts
🌱 Excited to grow with a new brand from day one

Aloha Resort

Job Description

About the Role

Aloha Resort is seeking an experienced Resort Manager to oversee the day-to-day operations of our stunning beachfront property in the paradise of Ko Samui, Surat Thani. As the Resort Manager, you will play a pivotal role in ensuring the smooth and efficient running of the resort, catering to the needs of our guests and leading a team of dedicated hospitality professionals. This full-time role is an excellent opportunity to make your mark in the industry and contribute to the continued success of our exceptional resort.

What You'll Be Doing

• Manage all aspects of resort operations, including guest services, front office, housekeeping, food and beverage, and maintenance

• Develop and implement strategies to enhance the guest experience and maintain high levels of customer satisfaction

• Oversee the training, and development of resort staff, fostering a positive and productive work environment

• Manage budgets, financial reporting, and inventory control to ensure the resort's profitability and sustainability

• Ensure compliance with all relevant laws, regulations, and industry standards

What We're Looking For

• Excellent communication and interpersonal skills, with the ability to lead and motivate a diverse team

• Proficiency in using hospitality management software and technology

• Passionate about the hospitality industry and committed to delivering exceptional customer service

• Fluency in English and Thai languages

What We Offer

• In House Boarding

• Service Charge

• Uniforms

• OC

• 3 meals per day

Compass Group (S) Pte Ltd

Compass Group is the world’s leading food service company, specialising in providing food, vending and related contract services on their clients’ premises. The group generates annual revenue of over £16.9 billion and is listed on the London Stock Exchange. Worldwide, Compass Group operates in over 50 countries, at over 50,000 locations employing 600,000 people. Compass Group (Singapore) is a market leading and fast growing business, with over 600 employees across 50+ locations. In Singapore, the business currently operates with global brands like Eurest and Chartwells, with a sterling list of clients across business and industry and education sectors.

Job Description

Leadership and Team Managements:

• Lead, motivate, and manage a diverse team of guest services professionals across various locations

• Implement a training plan to ensure the team is equipped with the latest hospitality standards and practices.

• Promote and ensure inclusivity within the team, encouraging diverse perspectives and creating a supportive atmosphere for all employees.

• Implement communication strategy with the team, clients, and relevant stakeholders across all the sites.

Operations:

• Oversee all front desk, hospitality, room reservations and switchboard activities, ensuring efficient and exceptional service.

• Develop and implement standard operating procedures (SOPs) for front desk, hospitality, room reservations.

• Ensure a high standard of guest satisfaction by anticipating the guests needs.

• Collect and analyze guest feedback to continuously improve service quality.

• Implement initiatives to constantly improve the overall guest experience

Contract Management:

• Monitor and manage budgets related to guest services operations and drives business performance in the unit.

• Complete period end finance process.

• Prepare regular reports on operational performance and guest satisfaction metrics.

• Ensure compliance with all health, safety, and regulatory requirements.

• Manage regular meeting cadence and presentations with the clients.

• Ensure SLA/KPIs are adhered to at all times and achieved to the highest possible level.

• Ensure full team adheres to both client and Compass policies.

• Manage vendor relationships to ensure the highest quality of services.

Strategic Planning:

• Develop and implement strategic plans to enhance guest services across locations.

• Identify opportunities for service improvements and cost efficiencies.

• Seek opportunities to develop the contract where possible.

• Stay updated on industry trends and best practices to keep the organization competitive

Job Requirements & Qualifications:

• Min. Diploma in Hospitality or equivalent qualification with at least 5-8 years of experience in hospitality and F&B environment

• Experience working within a service industry and within a demanding fast paced environment.

• Experience in working within a team and desire to provide a ‘five-star’ service

• Excellent verbal and written communication skills

• Proficiency in MS applications and knowledge of office technology and equipment

• Familiarity with conference room reservation and space management systems

• Excellent organizational and administrative skills with the ability to prioritize tasks

• Ability to carry out responsibilities with minimal supervision.

• Extensive knowledge in event and space management with focus on event logistics and execution

• Ability to think strategically in terms of both short-term and long-term objectives and challenges

AI RYORI GROUP PTE. LTD.

Job Description

Ajiya Okonomiyaki at Pasir Ris Downtown East looking for assistant manager to help manage service and operations at the restaurant.

Duties include (but not limited to):

• providing friendly customer service
• managing orders and drinks service
• cooking of okonomiyaki and meats
• tendering bills and cashiering
• closing and tallying till up at the end of the day
• managing all payment methods by the mall
• managing and executing promotions accurately
• rostering of staff
• handling petty cash payments and tallying

Working hours:
- 6 day work week (one week day off a week)
- 10.30am - 10pm on weekdays and 10am - 10pm on weekends (1 hr break in between)

Benefits:
- 7 days annual leave per year (1 day increment per year worked)
- medical leave/hospitalisation leave
- medical insurance
- staff discounts

Please email or whatsapp resume to hello@ajiya.com.sg or 96326385 for further enquiries. All ages and nationalities welcome.

DO NOT send resume via mycareersfuture. It will not be read.

OMD Singapore Pte Ltd

It has always been our ambition to employ the best and most diverse talent within the industry, and this we believe we have accomplished. Without employing the very best, our business plans are unachievable. Our people are the very reason why we are so successful and pioneering; we all endeavour to find a better way however we can, within our respective roles. We believe that hard work, revolutionary thinking and enthusiasm are the basis for success, coupled with having a little fun whilst at work!

Job Description

Scope of role:

The Account Management Community is at the very heart of the business and critical to its market perception and business health. This community is therefore tasked with creating a recognized market-leading position in implementational / executional management and client servicing

Reporting Structure:

• You report to the Account Director / Business Director
• You are expected to manage your team (Executives / Junior Planners) as well as any specialist delivery services that are being deployed in your business.

 The role encompasses:

• Involvement in the media strategy development process.
• The effective translation of the media strategy / property into detailed plans.
• Identification and management of creative / innovative media initiatives that are born out of the strategic media direction.
• Management of the implementation of plans throughout their delivery.
• Key Client liaison.
  

Key Responsibilities:

1) Strategic Planning

• Work with Account lead to spearhead key planning initiatives such as annual planning, and business reviews.
• Involved in crafting integrated media plan for key campaign windows/clients
• Oversee day to day media planning response outputs from the team (junior planners/media execs)
• Ability to provide strategic POV on media updates & actionable recommendations to clients
• Support on organizing workshops for clients depending on requirements (eg: media updates, digital acceleration workshops, creative best practices etc)
• Working closely with the Account Director in your team to ensure smooth and relevant translation from strategy to plan.
• Assess, identify and recommend creative media initiatives that deliver greater strategy depth and impact to the media plan.
• Undertake the implementation of agreed initiatives, including the briefing of third parties, as and when required.

2) Management of team’s implementation excellence & client relationship management

• Day to day management and ownership of implementation process.
• Ensure brief is delivered / brought to plan, within appropriate criteria budget, target
• Principal client contact for the whole implementation process (from presentation of detailed recommendations to negotiation and inventory management issues).
• Collation and reporting of competitive data (when relevant).
• Timely delivery and upkeep of all relevant reporting systems and templates (media plans, contact reports, status reports).
• Post campaign reporting that quantifies the value of the media strategy.

3) Development and Guidance of Team

• Effectively manage & nurture junior exec/planners to drive effective outcomes as a team
• Ensure that any work that leaves the agency is of the highest standard
• Clear delegation and clarity when it comes to all basic tasks
• Be part of producing ideas that inspire, motivate, engage and create commercial action
• Be part of producing award-winning work

4) Integration

• Think like a solutions provider
• Ensure you encourage the use of other agency services/products

Experience required:

• Tertiary qualified, 4-5 years of industry experience strong media planning experience
• Strong understanding of media fundamentals & integrated planning capabilities.
• Strong understanding of offline landscape & planning capabilities
• Strong client facing communication & presentation skills

Attributes:

• Passionate, with strong opinions about communications
• An instinctive desire to exceed expectations (clients and management) and deliver cutting-edge strategies
• Ability to build strong relations with colleagues, clients, network partners and external agencies
• Ability to guide and manage junior members to deliver on strategic media response
• Can demonstrate good organizational skills and attention to detail
• Can multitask and change priorities rapidly and is effective under pressure.

Elephanthills Co., Ltd.

Job Description

• Oversee the operations functions of the camp and be responsible for assisting the Residence Manager and Management Team in the efficient and effective operation.

• Manage and oversee the aspects of accommodation and tour operations.

• Hold regular briefings and meetings with the Employer.

• Ensure full compliance with camp operating controls, policies, procedures and service standards.

• Handling customer complaints and other issues to maintain a high level of customer satisfaction

• Ensure all decisions are made in the best interest of the camp and management.

• Coordination with other staff, where needed, for the execution of all activities and functions.

Qualifications

• Bachelor's in Hotel and Tourism management or related.

• Have experience in the hotel industry and be in management level for at least 3 years.

• Proficiency in English (reading, writing, speaking, listening).

• Able to use a computer with Microsoft Office.

• Have problem solving skill and be a good leader.

• Able to work under pressure.

• Able to work in Amphoe Phanom, Suratthani

Please, recheck the qualification of this position before apply this job.
Thank you 

Contract : Khun Tom
Tel 093-2433248

ROYAL & SONS ORGANISATION PTE. LTD.

Job Description

Job Summary

Lead the strategic direction and operational excellence of the serviced apartment portfolio, driving business growth and innovation aligned with company development and investment goals.

Responsibilities

• Develop and execute the overall strategy for the serviced apartment portfolio to align with company development and investment objectives
• Provide expert input on unit mix, layouts, FF&E, back-of-house design, and service infrastructure to optimize asset value and guest experience
• Lead pre-opening activities including recruitment, SOP development, licensing, and brand implementation to ensure successful property launches
• Implement operational improvements to enhance efficiency while maintaining premium service standards
• Drive brand differentiation, refine value propositions, and segment customers effectively for both short- and long-stay markets
• Manage day-to-day operations of serviced residences and co-living properties to deliver consistent, high-quality resident and guest experiences
• Deploy technology, automation, and digital platforms to improve operational efficiency and customer engagement
• Identify and develop new revenue streams, strategic partnerships, and ancillary income opportunities to maximize profitability
• Ensure full compliance with URA, BCA, SCDF, NEA, MOM, and other relevant regulatory bodies by managing licensing, zoning, safety, and operational requirements specific to serviced apartments and co-living in Singapore
• Monitor regulatory changes proactively to manage risk and maintain compliance
• Cultivate a strong service culture aligned with company values and brand promise to enhance team performance and guest satisfaction
• Prepare and present regular performance updates, asset reviews, and strategic recommendations to senior leadership
• Oversee third-party operators, vendors, and service providers to ensure service quality and operational standards

Required competencies and certifications

• Minimum 8-10 years of experience in hospitality, serviced apartments, co-living, or lifestyle accommodation
• Bachelor’s degree in hospitality management, Real Estate, Business Administration or a related field and relevant professional certifications (e.g., hotel asset management)

Preferred competencies and qualifications

• Strong understanding of Singapore’s serviced residence and co-living market
• Deep operational expertise in hospitality or residential operations
• Strategic thinker with demonstrated hands-on execution capability
• Excellent stakeholder management and communication skills
• Data-driven mindset with experience leveraging technology and analytics
• Proven ability to lead change in a fast-evolving living and hospitality landscape

Jumbo Group Of Restaurants Pte Ltd

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

Job Description

Job Description

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan with overseas extensive experience required, especially in China for our new partnership in Singapore.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines
• Work closely with the Group CEO to develop and accomplish goals and strategic plans
• Set KPIs & strategize on expansion and operational improvement plans
• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market
• Provides timely, accurate and complete reports on the operating condition of the company
• Identify and evaluate strategic business for company’s growth and expansion via JV / M&A / partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company
• Provide day-to-day leadership and management to a service organisation that mirrors the adopted mission and core values of the company
• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan
• Oversee and ensure smooth running of all aspects of restaurant operations
• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard
• Responsible for the measurement and effectiveness of all processes internally and externally

Job requirements

• Minimum of 3 years spent working in China (preferably in a recognised Peking duck establishment)
• Mandarin language skills or cultural fluency is a strong advantage to liaise with our chinese-speaking stakeholders
• Prior experience / involvement in restaurant openings or menu development in China

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE LTD

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE LTD

Job Description

Job Description

As Sr Manager, F10 ADTS Dry Etch, you will be responsible for directing area PEEs in process optimization, Yield/Quality improvement, tool selection, installation and qualification of tools and sustaining/improvement for equipment performance. You will be responsible for evaluation and implementation of cost reduction and output improvement projects. You will be responsible for people development in your area and keeping the team highly engaged.  

Responsibilities :

• Conduct performance management and professional development of direct reports. Take care of professional development of eventual reports as well.
• Partnering with Equipment, IE Planning, Facilities, and vendors to buy and install new equipment.
• Collaborate with FEMQA, RDA, PI and YE to address all yield and reliability issues related to area.
• Optimize area tool performance in accordance with Micron Business Plan, Strategies.                 
• Communicate Area and Fab Leadership on critical process and equipment related issues impacting Quality, Cost, Yield and Cycle Time.
• Ensure proper and efficient change management is maintained (SWR, GeRM, etc.).
• Guide team in conducting root cause analysis and creating plans for improvement roadmap.
• Work closely with vendors to resolve tool problems and defect issues as well as maximize tool availability.
• Manage, measure and monitor projects to ensure deliverables and deadlines are met.
• Develop challenging performance targets and effectively communicate line of sight to individual contributors.
• Actively engage with the Central Teams and global counterparts on process and equipment issues and industry direction.
• Recruit and retain high caliber team members for the team

Requirements :

• Bachelors Engineering Degree or equivalent qualification.
• Previous leadership experience is needed. 
• Ability to mentor and manage the performance of direct and eventual reports.           
• Demonstrated success in developing and promoting technical expertise.               
• Proven ability to make sound data-driven decisions.              
• Excellent communication skills, both verbal and written.       
• Solid understanding of the NAND process flow as it relates to area process and equipment.  
• Able to present highly technical data on tool and area performance to small and large groups.              
• Ability to lead by example by being proactive, taking on the problems, communicating openly and taking responsibility.               
• Strong ability to drive complex projects to completion.          
• Proven ability to solicit feedback, accept input and analyze success/failure.           
• Proven ability to identify, understand and mitigate risk before making critical decisions.      
• Demonstrate and promote Micron Behaviors.    
• Demonstrated ability to partner successfully with other groups and build strong peer relationships.     

PT. SPCO PIPE LINE SERVICES

Job Description

• Develop and implement business strategies and plans
• Manage and lead staff towards maximum performance
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Ensure adherence to legal guidelines and in-house policies
• Assess overall company performance against objectives
• Represent the company in meetings, conferences, and networking events
• Engage with customers to receive feedback and manage complaints
• Manage budgets and forecasts
• Ensure employees work productively and develop professionally

Hilton Hotel

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

The Assistant Operator Manager organizes and coordinates services to ensure that each customer experiences a memorable stay from arrival, during the stay, through to departure, in line with Hilton and hotel policies and procedures.  

What will I be doing? 

As the Assistant Operator Manager, you will be responsible for performing the following tasks to the highest standards: 

• Actively seeking verbal feedback from customers and team members at every opportunity. 

• Implementing actions to make improvements to customer service. 

• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. 

• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Front Office Manager / Assistant Front Office Manager. 

• Handle complaints promptly and efficiently, taking the necessary action and informing the Guest Service Manager to follow-up where appropriate.  

• Follow-up with guests to ensure satisfaction with problem resolution / service recovery. 

• Maintain guest history records to assist with returning guests. 

• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. 

• Be available to assist on duty in the hotels during any busy days or special events. 

• Be proactive towards customers, assisting them with any reasonable requests, and training all team members to see these things before the customers ask. 

• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary. 

• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel. 

• Ensure that you and all team members provide on time wake-up call services for hotel guests. 

• Handle all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.  

• Lead the communication centre, monitor performance, provide guidance and make decisions ensuring consistency of standards throughout the operation by adhering to Hilton’s brand standards. 

• Familiar with operating the telephone, FCS, OnQ PM and Micros system. 

• Knowledgeable of Hilton’s departmental standards and run the communication centre as a MAGIC centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks. 

• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with identified improvements. 

• Prepare rosters and job schedules for team members to meet business needs, taking into consideration internal activities, occupancy, external events and promotions etc. 

• Coordinate with the Housekeeping and Engineering department to ensure cleaning is followed-up and follow-up procedures are maintained. 

• Communicate effectively with F&B and the Kitchen team to maintain in-room dining quality and effectiveness.  

• Be completely familiar with all emergency procedures and the fire system, ensuring that all communication centre team members are familiar with the procedures as well. 

• Describe, assign and delegate duties and authorities for the operation of the department at all times. 

• Understand what’s going on in other departments and its implication for your own department. 

• Plan ahead and ensure adequate resources are available. 

• Ensure the shift is reviewed, handovers and briefings are carried out. 

• Maintain in-depth technical knowledge and skills required for the job. 

• Maintain guest history records to assist with returning guests. 

• Attend and participate in regular operational and hotel meetings. 

• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team. 

• Set and agree to departmental objectives for self and team, representing the needs of the team to others in the hotel and getting members of the team to work cooperatively with others. 

• Act as a coach and mentor to team members, reinforcing standards and expectations, motivating team members to strive for established targets. 

• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars. 

• Take on an active role in the team, ensuring effective communication and work as a team in order to reach goals and targets. 

• Lead and motivate team members by leading by example and employing competent and consistent management practices. 

• Be aware of potential highs and lows in the business. 

• Create and implement sales promotions and team member incentives as per discussion with Operator Managers.  

• Create an environment where “everyone sells”. 

• Use key monitors and financial targets to evaluate the department’s performance and make future plans. 

• Complete regular financial and operating reports, forecasting potential costs. 

• Follow company control procedures, controlling costs without compromising standards. 

• Communicate relevant financial information to the team, analyze and explain any financial variance against plan. 

• Set up and maintain the leave plans for the department. 

• Carry out seasonal inventory of operating equipment. 

• Understand the quantity and quality of people needed to operate the department. 

• Carry out selection interviews and make effective recruitment decisions based on skills and attitude. 

• Ensure that new recruits have all relevant information before commencing employment. 

• Plan and ensure that departmental orientation is carried out. 

• Ensure that standard training and assessments are carried out. 

• Regularly review individual and team performance against objectives and provide feedback. 

• Develop and implement department training plans to meet business needs. 

• Review and evaluate all training activities. 

• Carry out annual appraisals in accordance with legal and hotel guidelines, assisting the Operator Manager with all team members and identify individual training needs. 

• Introduce appropriate product knowledge courses for team members. 

• Participate in trainer programs, providing structured training to people starting careers in the hospitality industry. 

• Understand relevant Health & Safety legislations and their implications on the department’s operation. 

• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times. 

• Participate in community public relations for the hotel.  

• Ensure all reporting and servicing deadlines are met on a timely basis. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Carry out any other reasonable duties and responsibilities as assigned. 

• Manage the Front Office team, resolve guests’ concerns, and implement resolutions by using discretion and judgment. 

What are we looking for? 

An Assistant Operator Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• Minimum 2 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience. 

• Understand basic spoken English to meet business needs.   

• Maintain a high customer service focus by approaching your job with the customers always in mind. 

• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues. 

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance. 

• Be flexible and respond quickly and positively to changing requirements including the performance of any tasks requested of you. 

• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals. 

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. 

• Good organization and coordination skills. 

• Strong sense of responsibility and self-motivation. 

• Patient and responsible to solve all problems. 

• Able to maintain excellent relations with team members.                                                                                

• Able to work under great physical and mental pressure. 

• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel. 

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 

• Familiar with computer systems preferred. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

The Esplanade Co Ltd

Esplanade – Theatres on the Bay is Singapore’s national performing arts centre, offering a rich line-up of about 3,500 performances and activities featuring dance, music, theatre, visual arts and more annually. Esplanade is operated by The Esplanade Co Ltd, which is a not-for-profit organisation, a registered Charity and an Institution of a Public Character.

Job Description

The Customer Experience department seeks to provide the highest standards of service and ensure a welcoming, friendly and safe environment is provided for all Esplanade’s customers. As the Manager, Ticketing you will play a key role in overseeing the ticketing operations and work closely with internal and external stakeholders to ensure the smooth running of Ticketing system and operations. In addition, you will oversee the planning and coordination of guided tours. You will play a key role in identifying new opportunities to increase tour revenue and in enhancing the quality and content of the tours

Ticketing Operations

• Oversee and lead the full spectrum of ticketing operations, ensuring operational efficiency, service excellence, and accurate event configurations.

• Ensure the smooth running of the box office and ticketing system with a swift resolution of any ticketing issues.

• Manage and coordinate between internal departments (Arts Marketing, Programming and Relationship Management) and Ticketing agents for Esplanade events, with timely follow-ups by Ticketing Officer.

• Work with Venue Partnership (VP), Finance and IT to evaluate and onboard ticketing agents.

• Manage, review and maintain SLA to ensure consistent service standards

• Liaise with ticketing agent and IT team to ensure optimal system functionality, integration, and troubleshooting.

Point of contact to Ticketing Agents

• Serve as the point of contact with the appointed ticketing agent for all ticketing-related matters, including event configuration, system enhancements, troubleshooting, and implementation of new ticketing features.

• Manage ticketing agents providing services to hirers deliver consistent and effective support and maintain a reliable and robust ticketing system.

Event Configuration & Inventory Management

• Oversee the end-to-end event configuration process, ensuring all event forms are received, reviewed and processed on time.

• Ensure effective coordination and communication between internal stakeholders and Ticketing agent.

• Oversee seats inventory management in accordance with protocols and guidelines for both Esplanade Presents and hirer events.

• Work with internal stakeholders and ticketing agent to provide recommendations and solutions on ticketing mechanics, including promotions, ticket features, and process improvements.

• Work closely with Ticketing agent to develop and recommend improvements to ticketing mechanics, ensuring alignment with operational and marketing objectives.

Tour Management

• Oversee the scheduling and delivery of public and private guided tours, including schools, corporate visits and customised experiences, ensuring high service standards and engaging visitor experiences.

• Identify opportunities in optimising revenue, enhancing the tour participants’ experience

• Develop curated tours and to work with Marketing to effectively promote and position them, driving awareness, participation, and additional revenue

• Ensure effective enquiry and booking management processes are in place across all channels.

• Monitor and review tour performance, visitor feedback, and guide delivery, implementing improvements to enhance overall experience.

School/ corporate booking

• Manage booking processes, timelines, and confirmations smoothly across all channels, with effective coordination between internal departments and external schools/ corporates.

• Monitor booking trends and provide data-driven insights to improve processes, and support decision-making.

Staff Management

• Oversee and lead the Customer Experience Officers (Ticketing) involved in ticketing and tours.

• Manage resource planning for the efficient execution of school and tour bookings as well as event configuration.

 JOB REQUIREMENTS

• Tertiary qualifications or equivalent qualifications with experience. 

• Minimum 5 years of experience in ticketing operations, customer service, preferably within the arts, entertainment, or hospitality sectors.

• Familiarity with arts venues, live performances, or cultural institutions is an advantage.

• Proven experience in managing ticketing systems, box office operations.

• Prior experience in liaising with external ticketing agents, vendors, and internal stakeholders.

• Able to multi-task, meet deadlines, and manage workload effectively with minimal supervision.

• Excellent communication, interpersonal and organizational skills.

• Strong planning and time management skills

• Strong problem-solving and decision-making abilities, with attention to detail and accuracy.

• Adaptable, proactive, and resourceful, with the ability to thrive in a fast-paced environment.

If you are keen to apply for this position and satisfy the requirements, please apply with your resume indicating your current and expected salary as well as details of your experiences.

We thank you for your interest in the position and Esplanade. Only shortlisted applicants will be notified.

AN XIN BUSINESS CONSULTANCY PTE. LTD.

Job Description

Job Description & Requirements

Job Description

1. Work hand in hand to ensure the operations runs smoothly

2. Training and Development for all staff provide quality service to customers

3. Work closely with the director and report on sales statistcs

4. Basic health knowledge and certified as a foot massage therapist，

5. Barisata knowlede (plus point)

6. Able to provide good customer service to all guest

7. Able to manage a team of full timers and part timers under your care

8. Daily sales tracking

9. All other duties assigned to you

GUO YA PTE. LTD.

Job Description

Roles & Responsibilities

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Diploma in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Infinix Hospitality Management Pte. Ltd.

Established in 2019, Infinix Hospitality Management Pte Ltd is a leading hospitality manpower solutions provider offering customised outsourcing solutions for hospitality and cleaning businesses. Our services span commercial and residential cleaning, as well as hospitality outsourcing for restaurants, hotels, and facilities management. We are customer-centric, time-critical, and aligned with our clients’ core values, enabling them to focus on their core business. We continuously invest in manpower and technology to drive efficiency, innovation, and service excellence, with a strong commitment to becoming an industry leader.

Job Description

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

HRnet One Executive Recruitment (Thailand) Ltd.

HRnetOne is a leading talent acquisition firm in Asia, with operations

Job Description

Company Overview

Education - International School

Role Overview:

Reporting to the Brand and Marketing Team and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote Middleton International School to the international and local community in Bangkok, Thailand

Key Responsibilities:

Enquiry Management

• Ensure the PLO team captures all new enquiries (calls, email, online leads, walk-in’s etc.) in the CRM system from the date of receipt.

• Ensure the PLO team records all appropriate information into the CRM system. Ensure the PLO team contact all new enquiries and are followed up by phone or email within 1 working day. Overseas phone calls can be made using the CRM.

• Ensure the PLO team emails the prospective parent the school tour confirmation details

• Ensure the PLO team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.

• During tours, ensure that the PLs share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high-quality experience

• Post school tour; ensure the PLO team sends a post tour email within 1 working day after the school tour.

• Ensure the PLO team tracks and note all comments within the CRM in a timely manner and update their status.

• Ensure the PLO team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the ‘sequence’ tool and the ‘templates’ in the CRM to connect with families.

• Ensure the PLO team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.

• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE’s are following up with their prospect parents.

• Compile tour templates learning stories for PLO team to improve the school tour.

• Review and shadow the PLE’s around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.

• Continuous review of the school tour process with the PLE’s from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.

• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly

• Engage in all induction courses and professional development sessions facilitated by HQ

• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends

• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel. Use the CRM features-sequences and workflows

• Train and induct new joiners and existing members of the PL team to use best practice in CX and use of technology platforms

• Advocate for the EtonHouse learning pathway beyond pre-school

• Ensure that the school website has accurate and up-to-date information

• Providing outstanding customer service that is personalized and in alignment with the organization’s culture and values.

• Support all media and brand and marketing events and requests

• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions

• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team

• Handle all admission and withdrawal processes and documents

• Monitor and track student numbers, agent referrals, withdrawal data  

 Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organizing the relevant groups, schedule of the day and follow up.

• Ensure the PLO team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.

• Allocate school tour groups for each school coordinator

• Brief school coordinators as to the set-up for the open house

• Ensure the school is clean/set-up ready for open house.

• Work with the kitchen to ensure food etc. is provided and setup

• Facilitate the content of the sharing by the principal and/or other members of the leadership team

• Prepare materials and resources that are shared with families

Qualifications and Requirements: 

• Bachelor's Degree from a recognized University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or service-oriented industry.

• Sales management experience is desirable

• Experience working in an international school environment would be an added advantage.

• Possess a collaborative attitude and work well in a team-oriented work environment

• Excellent written and verbal communication skills

• Fluent in both English and Thai. Chinese will be an added advantage

• Result oriented and a hands-on marketer

Private Advertiser

Job Description

We’re Hiring: General Manager – Hotel in Patong Beach, Phuket Thailand

Are you a dynamic hotel leader ready to take charge of a thriving property in one of Thailand’s most exciting destinations?

We’re seeking an experienced General Manager to lead the full operations of our established hotel in Patong Beach, Phuket. This is a high-impact leadership role with full accountability for performance, guest satisfaction, and team development.

Key Responsibilities

·         Lead and manage all hotel operations to ensure profitability, efficiency, and a world-class guest experience

.         Build and maintain strong relationships with the hotel owner and key stakeholders

 .         Drive revenue growth through effective sales strategies and revenue management

 ·         Oversee departmental performance and ensure operational excellence across all areas

 ·         Develop and mentor department heads and staff to build a high-performing, service-focused team

 ·         Ensure consistent delivery of exceptional service standards to enhance guest satisfaction

 ·         Monitor and maintain top rankings on TripAdvisor and other online review platforms through proactive guest engagement and service recovery

 ·         Monitor budgets, control costs, and achieve financial targets

 ·         Analyze market trends and competitor performance to support strategic decision-making

Qualifications & Requirements

·         Minimum 5 years’ experience as General Manager in an internationally branded hotel

·         Proven success in driving revenue growth and guest satisfaction

·         Strong leadership with a hands-on approach and the ability to inspire teams

·         Highly organized, results-oriented, and proactive in operational management

·         Experience with budgeting, forecasting, and strategic planning

·         Excellent communication, interpersonal, and team development skills

·         Strong understanding of guest review platforms and online reputation management

·         Comfortable using hotel tech systems, including PMS and reporting tools

Location: Patong Beach Phuket, Thailand

If you’re ready to take on a leadership role where you can truly make an impact from day one, we’d love to hear from you.

Apply Now by sending your resume to teamrecruit95@gmail.com

Manulife (International) Limited

Job Description

Due to the rapid growth of HK and China business, we are seeking an experienced and talented manager who are independent and passionate.  

Responsibility

• Overseeing the planning, production and delivery of various media content and programming

• Identify customer’s needs and provide financial solution

• Monitoring and analyzing content performance to identify opportunities for improvement

• Staying up-to-date with industry trends and best practices to drive innovation

• Managing and mentoring a team of creative professional

Requirements

• Degree holder in any discipline

• Minimum 5 years' working experience 

• Proven track record of successfully managing complex, multi-faceted projects

• Excellent project management, problem-solving and decision-making skills

• Strong creative and analytical abilities to drive content innovation

• Effective communication and stakeholder management skills

• Experience in using social media such as Instagram, Facebook, WeChat, etc would be an advantage 

Package Offers

At Manulife, we are committed to providing our members with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:

• Competitive compensation at monthly HK$25K to HK$50 or above including bonus

• Year-end bonus and Performance Bonus

• Comprehensive health and wellness benefits

• Ongoing professional development opportunities

• Clear promotion opportunities to higher management level

• Flexible work arrangements to support work-life balance

• Collaborative and supportive work culture

About us

Manulife (International) Limited is a leading financial services provider in Hong Kong, offering a wide range of insurance, wealth management, and retirement solutions to individuals and businesses. With a strong focus on innovation and customer-centricity, we are committed to helping our clients achieve their financial goals and secure their financial future.

Apply now for this exciting opportunity to join our growing team!

Fairmont Singapore & Swissôtel The Stamford

Fairmont Singapore & Swissotel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Jaan

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  

• Monitor the reservation status and communicate with culinary team 

• Plan and control manning to meet business needs and according to budget 

• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 

• Communicate with team during daily briefings and conduct monthly department meetings 

• Ensure and conduct regular training and re-training when needed 

• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed

• Ensure hygiene and food safety compliance in the outlet and related areas

• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence

• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  

• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  

• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 

• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,

• Experience in similar size/style of 5* hotel

• Diploma in Hospitality Management

• Leadership / People management

• Good interpersonal and communication skills

• Able to work under pressure and independently

• Good interpersonal skills with ability to communicate with guests and all levels of employees

• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

THE POD PTE LTD

The POD Boutique Capsule Hotel is Singapore's largest and most established boutique capsule hotel, catering to discerning travellers who desire fuss-free and convenient living. For more information, visit www.thepodcapsulehotel.com.

Job Description

Job Summary

The Hotel Manager (HM) is responsible for the overall leadership, operations, andperformance of The Pod Boutique Capsule Hotel. Reporting directly to the Director,this role oversees all departments to ensure exceptional guest experiences,strong financial performance, regulatory compliance, and alignment with thebrand’s vision and values.

The HM will provide strategic direction while being hands-on in daily operations,fostering a positive team culture and driving continuous improvement across thehotel.

Job Duties/Responsibilities

Overall Operations & Leadership

• Lead and manage all hotel operations including Front Office, Housekeeping,Maintenance and Administration.
• Ensure smooth day-to-day operations while maintaining high service standards and brand consistency.     
• Act as the primary representative of the hotel with owners, authorities, partners,and vendors.

Guest Experience

• Ensure a consistently high level of guest satisfaction and service excellence.
• Handle escalated guest feedback, complaints, and service recovery professionally andpromptly.
• Drive initiatives to enhance guest experience, online reviews, and brand reputation.

Financial& Business Performance

• Prepare and manage annual budgets, forecasts, and operating plans.     
• Prepare monthly report on guest statistics and revenue comparison
• Monitor revenue, expenses, and profitability; implement cost-control measures wherenecessary.
• Analyse performance reports (occupancy, ADR, RevPAR) and take corrective actions.

Sales, Marketing & Revenue Management

• Work closely with sales and OTA partners to maximize occupancy and revenue.
• Manage all of the hotel’s social media platforms
• Implement marketing strategies for the hotel
• Develop and execute rates, promotions, and distribution strategies.
• Monitor market trends and competitor activity.

People Management

• Recruit, train, coach, and develop department heads and team members.
• Build a strong, motivated, and service-oriented team culture.
• Conduct performance reviews, manpower planning, and discipline in accordance withcompany policies and Singapore labor laws.

Compliance & Risk Management

• Ensure full compliance with regulatory requirements (URA, STB, SCDF, MOM, NEA, etc.).
• Maintain safety, security, and hygiene standards across the property.
• Oversee licensing, audits, inspections, and SOP implementation.

Facilities & Asset Management

Ensure proper upkeep of the hotel’s facilities, rooms, and equipment.
Plan and oversee preventive maintenance and refurbishment works where required.
Manage contracts with suppliers and service providers.

Job Requirements

• Minimum 5–8 years of hospitality experience, with at least 2–3 years in a senior management or Hotel Manager role.
• Experience in boutique, lifestyle, capsule, or budget hotels is highly preferred.
• Strong leadership, people management, and communication skills.
• Solid understanding of hotel financials, revenue management, and operational KPIs.
• Knowledge of Singapore hospitality regulations and licensing requirements.
• Hands-on, adaptable, and comfortable working in a fast-paced environment.
• Excellent problem-solving and decision-making skills.
• Proficient in hotel systems (PMS, OTA platforms, reporting tools).

JAPAN FLAVORS GROUP PTE. LTD.

Job Description

Job Responsibilities

• Assist in overseeing operations across multiple retail food outlets

• Monitor outlet performance, ensure adherence to SOPs, service standards, and hygiene requirements

• Support Food Outlet Managers with manpower planning, scheduling, and day-to-day operational guidance

• Conduct periodic outlet visits and report operational issues to senior management

• Ensure compliance with NEA, SFA, MOM, and company policies

• Support new outlet openings, process implementation, and operational standardisation

• Prepare basic operational reports on staff deployment, outlet performance, and compliance issues

• Minimum 3 years of experience in F&B or retail food outlet operations

• Some experience assisting or supervising outlet operations preferred

• Strong organisational and execution skills

• Familiar with Singapore F&B regulatory requirements

• Willing to travel between outlets and work flexible hours, including weekends

ACME EMPLOYMENT AGENCY PTE. LTD.

Job Description

1. Supervision of Team

• Lead, supervise, and motivate team to ensure all tasks are performed to required standards.

• Conduct daily briefings, assign duties, and monitor staff performance and attendance.

• Provide on-the-job training to staffs, equipment usage, and safety procedures.

• Oversee the assigned areas and Handle special tasks

• Ensure all schedules, work routines, and SOPs are followed strictly.

• Perform regular inspections to check work quality and rectify any shortfalls immediately..

• Ensure all staff follow safety guidelines, handling procedures.

• Maintain compliance with required and company safety policies.

• Identify hazards and report any unsafe conditions or incidents promptly.

• Liaise with clients on related matters.

• Respond to feedback, complaints, or urgent requests professionally and promptly.

• Coordinate with other departments or contractors when necessary.

• Prepare daily/weekly reports on manpower, cleaning tasks, incidents, and inventory usage.

• Update checklists, attendance records, and schedules.

• Assist in planning manpower deployment, shift rosters, and coverage for absences.

• Support management on audits, meetings, or inspections.

• Carry out any other tasks required to ensure smooth operations.

Hotel Nuve Pte. Ltd.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities:

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

NUVE HOLDINGS PTE. LTD.

Job Description

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

· Improving on operations procedures.

· Managing a team of staff under various departments.

· Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.

· Checking all emails and OTA messages are being replied promptly within a day.

· Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.

· Checking no outstanding payments for in-house and check out guests.

· Ensuring accuracy of daily reports.

· Providing training to new joiners.

· Covering shift when necessary.

· Checking and monitor of inventory level.

· Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

· Following up that all guest’s special request prior to check in and arrange accordingly.

· Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.

· Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.

· Bringing up online review ratings.

Reports

· Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.

· Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.

· Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.

· Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

· Checking of guest rooms before guest arrival.

· Ensuring good communication between Housekeeping and Front desk Department.

· Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.

· Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

· Increasing ADR.

· Managing hotel room rates and allotments.

· Knowing OTAs and hotel rates and promotions.

· Managing hotel expenses.

· Hitting monthly hotel revenue target.

· Assisting in collections of any outstanding payments.

Job Holder’s specifications

· Possesses a Degree or Diploma in Hospitality or equivalent.

· Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.

· Must possess integrity and drive.

· Proficient in Microsoft Office Applications.

· Must be highly independent and resourceful.

· Possess good communication and leadership skills.

· Able to correspond in writing with customers, suppliers and internal staff.

· Able to withstand work pressure and guests’ demands.

NAVDEEP RESTAURANTS PTE. LTD.

Job Description

• Should have the knowledge about properties and usage of herbs and spices in food preparation, and to cook north Indian dishes in a traditional way
• Clear understanding in North Indian Dish
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Plan and direct food preparation and culinary activities
• Modify menus or create new ones that meet quality standards
  Estimate food requirements and food/labour costss
  Manage kitchen staff
  Rectify any arising issues

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

The Garcha Group Marriott International

The Garcha Group owns four Luxury Five Star Hotels in Singapore, all of which are franchised under the worlds largest and most prestigious Hotel Company, Marriott International. Two Hotels are part of the Autograph Collection and the other two are under The Tribute Portfolio Brand.

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Supports the successful execution of all operations in hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other tasks as assigned by management.

1 OAK Thailand Co.,Ltd

Job Description

Job Title: Assistant Front Manager

Location: Ramada by Wyndham Sukhumvit 11, Bangkok

Reports to: Front Office Manager (FOM)

### Job Purpose

The Assistant Front Office Manager is responsible for assisting the FOM in managing daily Front Office operations. This role ensures that guests receive a high-quality experience from arrival to departure while maintaining Wyndham’s brand standards, maximizing room revenue, and leading the front-line team to excellence.

### Key Responsibilities

1. Operational Excellence

• Supervision: Oversee the daily operations of the Front Desk, Concierge, and Bell service to ensure smooth check-in/check-out processes.

• Room Management: Monitor room inventory, availability, and housekeeping status to manage arrivals, departures, and room assignments efficiently.

• Standards Compliance: Ensure all staff members adhere to the Wyndham Brand Standards and hotel Standard Operating Procedures (SOPs).

• Night Audit Support: Assist in overseeing the end-of-day processing and ensure accuracy in financial reporting.

2. Guest Relations & Quality Assurance

• Guest Satisfaction: Actively interact with guests to gather feedback and ensure their stay is exceeding expectations.

• Issue Resolution: Act as the primary point of contact for handling complex guest complaints or requests, resolving them with professional diplomacy.

• Wyndham Rewards: Drive loyalty by ensuring the team actively enrolls guests in the Wyndham Rewards program and recognizes returning members.

• VIP Handling: Personally welcome VIP guests and ensure all special requests are met prior to arrival.

3. Team Leadership & Development

• Training: Conduct regular training sessions on the Property Management System (PMS), communication skills, and upselling techniques.

• Manpower Planning: Prepare staff rosters and manage labor costs based on hotel occupancy and seasonal trends.

• Performance Management: Assist in conducting performance appraisals, coaching, and motivating team members to achieve departmental goals.

4. Financial & Revenue Contribution

• Upselling: Drive the "Upsell Program" at the Front Desk to increase Total Revenue Per Available Room (TrevPAR).

• Credit & Billing: Monitor guest "High Balance" reports and ensure all accounts are settled correctly to minimize financial loss.

• Cost Control: Monitor departmental expenses and ensure efficient use of supplies.

### Requirements & Qualifications

• Education: Bachelor’s Degree in Hospitality Management, Tourism, or a related field.

• Experience: Minimum of 3–5 years in Front Office operations, with at least 1–2 years in a supervisory or Duty Manager role.

• Language Skills: Excellent command of English (spoken and written). Proficiency in other languages (e.g., Chinese, Arabic, or French) is a significant advantage given the location.

• Technical Skills: Strong proficiency in Hotel PMS (such as Opera or HMS).

• Competencies: * Strong leadership and decision-making skills.

  • Ability to work under pressure in a fast-paced environment (Sukhumvit 11 is a high-energy area).

  • Excellent problem-solving abilities and a "can-do" attitude.

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

JOB SUMMARY :

The Recruitment Manager is responsible for leading and managing the full recruitment cycle for the Corporate Office. This role requires strong experience in the corporate hospitality industry, with the ability to source, attract, and select talent for diverse roles across operations and corporate functions. The Recruitment Manager will partner closely with Corporate Office stakeholders to ensure efficient, high–quality recruitment processes and alignment with organisational manpower strategies.

PRINCIPAL ACCOUNTABILITIES :

1. Recruitment Strategy & Planning

• Develop and execute talent acquisition strategies that support the staffing needs of the Corporate Office and hotel properties.

• Partner with the Payroll Manager, HRBP, and property HR teams to forecast manpower needs and ensure timely recruitment planning.

• Maintain a clear understanding of hospitality industry talent trends, salary benchmarks, and market challenges.

2. Corporate Office Recruitment Management

• Manage end-to-end recruitment for Corporate Office roles across functions.

• Liaise directly with senior management and hiring leaders to understand role requirements, timelines, and candidate profiles.

• Prepare job descriptions, job postings, screening criteria, and interview frameworks.

• Provide professional advice to Corporate Office stakeholders regarding market availability, hiring strategies, and candidate suitability.

3. Hotel Property Recruitment Support

• Provide guidance on sourcing strategies, selection processes, and employer branding initiatives for hotel talent.

• Ensure alignment of recruitment standards and practices across all properties.

4. Candidate Sourcing & Selection

• Manage candidate sourcing channels including job boards, recruitment platforms, agencies, and talent pools.

• Conduct initial screening, interviews, and reference checks for managerial and above-level positions.

• Ensure a smooth and professional candidate experience throughout the hiring process.

• Oversee relationships with external recruitment partners and negotiate terms where necessary.

5. Employer Branding & Talent Pipeline

• Enhance employer branding initiatives to strengthen the company’s presence in the hospitality talent market.

• Build and maintain talent pipelines for critical positions across corporate and hotel functions.

• Represent the company in career fairs, recruitment events, and hospitality school partnerships.

6. Recruitment Operations & Reporting

• Oversee recruitment administration including offer preparation, interview scheduling, candidate communications, and documentation.

• Ensure all recruitment activities comply with internal policies and employment regulations.

• Prepare recruitment dashboards, reports, and metrics for management review.

• Support digitalization and continuous improvement of recruitment processes.

PERSON REQUIREMENT

Education Level:

• Bachelor’s Degree in Human Resources Management, Business Administration, Hospitality Management, or related fields.  

Years of Experience:

• Minimum 7–10 years of recruitment experience, with at least 3 years in a managerial or supervisory role.

Area of Experience:

• Corporate hospitality industry experience is required, preferably in a corporate office or multi-property hotel group.

• Strong experience recruiting mid-level to senior-level roles across both hospitality operations and corporate functions.

• Candidate with less experience will be considered as Assistant Recruitment Manager.

Other Professional Qualifications / Technical Skills / Knowledge required:

• Strong understanding of hospitality talent markets and hotel operations.

• Excellent communication and stakeholder management skills.

• Strong interviewing, assessment, and selection capabilities.

• Proficiency in recruitment platforms, HRIS systems, and Microsoft Office Suite.

• Strong organisational skills with the ability to manage multiple recruitment projects simultaneously.

• High level of professionalism and discretion.

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

JOB SUMMARY :

The Payroll Manager is responsible for overseeing the full payroll function for both corporate associates and coordinating with multiple hotel properties within the group. This role requires strong experience in the corporate hospitality industry, managing complex payroll structures. The Payroll Manager will lead payroll operations, ensure statutory compliance, and collaborate closely with property HR teams to maintain accuracy, consistency, and efficiency in all payroll‑related processes.

PRINCIPAL ACCOUNTABILITIES :

1. Payroll Management & Operations

• Lead and manage full-cycle payroll processing for corporate offices and coordinate with hotel properties.

• Oversee accurate calculation of wages, allowances, incentives, and other hospitality-specific variable pay components.

• Review and validate payroll summaries, MPF contributions, tax filings, and statutory submissions.

• Ensure timely processing of new hires, transfers, promotions, separations, and salary adjustments.

2. Collaboration with Property HR Teams

• Act as the main payroll contact point for all hotel properties.

• Work closely with property HR teams to collect, verify, and consolidate payroll data.

• Provide guidance and support to property HR on payroll policies, system usage, statutory requirements, and payroll timeline management.

• Conduct regular meetings or check-ins with property HR teams to ensure alignment and promptly address payroll issues.

3. Compliance & Audit

• Ensure payroll procedures comply with local labour laws, tax regulations, statutory reporting, and internal policies.

• Lead preparation for internal and external audits and ensure all payroll documentation is properly maintained.

• Monitor updates to labour legislation and hospitality industry payroll practices and ensure timely adoption.

4. System, Vendor & Process Management

• Oversee payroll and HRIS systems to ensure data integrity and operational efficiency.

• Liaise with IT departments and external vendors to resolve system issues and implement enhancements.

• Recommend and implement process improvements, automation, and best practices to streamline payroll workflows.

5. Reporting & Analysis

• Prepare payroll cost summaries, reports, and analytics for management review.

• Support management in manpower budgeting, forecasting, and annual salary review exercises.

• Provide accurate payroll insights to aid decision‑making across corporate and hotel operations.

6. Employee & Stakeholder Communication

• Handle escalated employee payroll inquiries with professionalism and confidentiality.

• Provide training and guidance to HR team members and property HR associates when required.

• Ensure effective communication of payroll policies and updates across the organization.

PERSON REQUIREMENT

Education Level:

• Bachelor’s Degree in Human Resources, Accounting, Finance, Business Administration, or a related discipline.  

Years of Experience:

• Minimum 7–10 years of payroll experience, including at least 3 years in a supervisory or managerial role.

Area of Experience:

• Hospitality industry experience is required, preferably within a corporate or multi-property environment.

• Solid knowledge of payroll systems.

• Experience managing payroll across multiple hotels or properties is highly preferred.

• Candidate with less experience will be considered as Assistant Payroll Manager.

Other Professional Qualifications / Technical Skills / Knowledge required:

• Strong understanding of hospitality payroll structures.

• Excellent knowledge of labour laws, MPF, tax regulations, and statutory filings.

• Exceptional accuracy and attention to detail.

• Strong analytical, problem‑solving, and time‑management skills.

• Ability to handle confidential information with professionalism.

• Excellent communication skills and stakeholder management, especially with property HR teams.

• Proficiency in Microsoft Excel and HR/payroll systems.

Pimalai Resort & Spa Company Limited

["URGENTLY REQUIRED !!!","Pimalai Resort & Spa, 5-stars Luxury Beach Resort located on Koh Lanta, Krabi, Thailand.","Innovative individuals committed to genuine hospitality will find a career at Pimalai Resort & Spa a rewarding experience. If you are interested in becoming a part of our team, submit your","resume and application letter to APPLY NOW for career opportunities at Pimalai Resort & Spa."]

Job Description

Resident Manager – Pimalai Resort & Spa, Koh Lanta

Join Us in Delivering Harmony & Heartfelt Care

At Pimalai, we believe true luxury comes from sincerity, warmth and the quiet elegance of thoughtful service. We are seeking a Resident Manager who embodies genuine hospitality and leads with heart — someone who ensures every guest feels seen, cared for and deeply connected to the Pimalai experience.

Key Responsibilities

Operational Excellence

• Oversee daily operations across key departments including Front Office, Housekeeping, F&B, Recreation, Transportation, Security and Engineering.

• Ensure all areas consistently meet Pimalai’s 5-star service standards and support the philosophy of Pimalai Harmony.

• Lead daily operational briefings and ensure smooth cross-department coordination.

• Conduct regular property inspections to maintain quality, cleanliness, and safety.

Guest Experience

• Maintain a strong presence around the resort; welcome guests and resolve guest issues with speed, clarity and genuine empathy in the spirit of Heartfelt Care.

• Monitor guest feedback across all platforms and lead continuous improvement initiatives.

• Foster a service culture that is sincere, thoughtful, and focused on meaningful guest connections.

People Leadership

• Lead and mentor Heads of Departments to deliver operational excellence in line with Pimalai’s service philosophy.

• Support recruitment, manpower planning, staff development and performance evaluations.

• Build a positive, collaborative work environment where every team member feels valued and respected.

Financial & Business Performance

• Participate in budgeting, forecasting and cost control for operational departments.

• Identify opportunities to enhance revenue and operational efficiency.

• Manage resort assets and resources responsibly and effectively.

Safety, Hygiene & Compliance

• Oversee safety, hygiene, sustainability and emergency procedures across the resort.

• Work closely with Engineering to ensure preventive maintenance plans are executed.

• Ensure compliance with local regulations and international 5-star standards.

Who We’re Looking For

We are seeking someone who:

• Delivers hospitality with sincerity — serving from the heart and building natural emotional connections with guests.

• Resolves guest concerns with confidence, quick thinking and precise solutions while maintaining warmth and professionalism.

• Brings harmony into teamwork, supports others, and leads with empathy and calmness.

• Thrives in a luxury environment and understands the rhythm, craftsmanship and guest expectations of a 5-star resort in Thailand.

• Demonstrates strong leadership, sound judgment and a passion for elevating both guest experience and team morale.

• (Preferred) Has experience in Wellness or well-being–focused hospitality, especially in resorts where guest journey includes wellness touchpoints.

Qualifications

• Minimum 5 years of leadership experience in luxury hospitality, preferably within 5-star resorts in Thailand.

• Proven ability to lead diverse teams and maintain high operational standards.

• Strong background in guest engagement, service recovery and problem-solving.

• Excellent communication skills, with a calm and composed presence.

• Experience in wellness or holistic resort operations will be considered a strong advantage.

• Fluency in English; additional languages are a plus.

• Have work permit in Thailand or rights to work in Thai.

PERSOL Thailand

Job Description

Dear all! 

We are looking for Assistant Manager ​​​​​​​Japanese Speaking N1

This company is Global company and this is great opportunity for you to build your career with comprehensive Compensation & Benefit. 

Apply now before it is gone!

Our client is Big Japanese consulting company well known which URGENTLY is looking for a qualified candidate as below information.

General Information

• Location : MRT Lumpini

• Working days: Mon-Fri

• Working time: 8:00-17:00

Job responsibilities

This role supports mainly Japanese clients entering and growing their business in Thailand through our investment-related services, research, and knowledge sharing delivered through seminars and events. In addition to client-facing work, investment-related internal processes, and report preparation, you will play a core role in operational management, including project progress control, reporting, and building/maintaining the team’s operating framework.

• Client communication and coordination in Japanese and English

• Manage internal processes for investment cases, mainly including coordination with internal/external stakeholders, project tracking, and deadline management - Plan and operate online/offline seminars and events

• Conduct research and prepare reports

• Oversee operational management for the Investment Team, mainly including project progress management, KPI/metrics management, and reporting
  

Qualification

• Bachelor’s degree or above

• Native level Japanese proficiency(JLPT N1) 

• Business level English proficiency (TOEIC 850+ or equivalent) 

• Basic PC skills (Microsoft Word / Excel / PowerPoint

[Required Experience]

• Team leadership experience (small teams are acceptable), including task allocation, progress management, and coaching/supporting team members

• Experience in creating reports/proposals and delivering presentations (Japanese required; English experience is a plus)

• Experience in at least one of the following areas:

  • B2B corporate sales or client-facing roles

  • Research / consulting

  • Investment-related work
    

Additional Information

Salary: Depends on Experience

(salary depends on working experience & skill)

Benefits: ** Bonus, Social security, and other company benefits will be informed upon the interview process**

**All applications will be treated in strict confidence. All material submitted in connection with your application will become part of our confidential recruitment files. We regret that only shortlisted candidates will be notified. **

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.persolkelly.co.th for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know.

**********************************

 

PERSOL HR Services Recruitment (Thailand) Co., Ltd. 

21st Floor, Bangkok City Tower, Unit 2101-2102, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120

 Contact Person: Ms. Anusaya (Nus)

**Mobile phone: 090-9144528**

anusaya.pleesudjai@persolapac.com

Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 35 hotels, resorts and serviced suites with over 11,000 rooms including those under development in Asia, Europe, Oceania and North America. The Group comprises three acclaimed brands: Pan Pacific, PARKROYAL COLLECTION and PARKROYAL.

Job Description

Position summary statement:

The Lifestyle Director leads the overall strategic direction, operations, and guest experience of the Hotel’s Spa, Fitness Centre, and Poolside facilities. This role ensures that wellness offerings are innovative, profitable, and aligned with the Hotel’s positioning. Develop lifestyle programs, elevate service standards, optimize financial performance revenue.

Primary Responsibilities:

Strategic Leadership

• Develop and implement wellness strategies that integrate spa, fitness, and recreational offerings into the overall Hotel experience.

• Curate lifestyle programs and partnerships to drive guest engagement and brand differentiation.

• Champion membership growth through creative initiatives and engagement programmes.

• Lead strategies to elevate spa product sales and strengthen overall retail performance.

• Drive poolside bar’s food and beverage revenue.

• Set annual goals, budgets, and business plans for spa, fitness, and pool operation.

Guest Service & Experience

• Champion a guest-first culture across all wellness floor facilities.

• Regularly engage with guests, addressing feedback and anticipating needs to enhance loyalty and satisfaction.

• Monitor service delivery standards through guest feedback and mystery audits to enhance overall guest satisfaction scores.

• Develop personalized wellness journeys for VIP guests and long-term members.

 Operational Excellence

• Oversee smooth daily operations of the wellness floor, ensuring safety, hygiene, and maintenance standards are met.

• Implement efficient scheduling, rostering, and staffing models to maximize service coverage and productivity.

• Establish and update SOPs for treatment rooms, gym usage, pool safety, and lifestyle event coordination.

• Coordinate with Vendor/Engineering/Housekeeping to ensure all equipment (spa machines, fitness equipment, pool systems) are fully operational and in good condition.

• Ensure compliance with local regulations, safety guidelines, and brand standards.

Team Leadership & Development

• Conduct regular training on guest service, safety, product knowledge, and upselling.

• Drive a culture of accountability, performance excellence, and professional growth within the team.

Financial & Administrative Management

• Full responsibility for departmental P&L, budget control, and revenue optimization.

• Develop pricing structures, membership models, and promotional campaigns.

• Review daily revenue reports, cost analysis, and performance dashboards.

• Provide recommendations for improvement.

• Manage vendor contracts for spa products, wellness supplies, and outsourced instructors.

• Oversee administrative processes including payroll, staff scheduling, inventory management, and procurement.

• Prepare monthly business reviews and present operational and financial performance updates to management.

Collaboration & Branding

• Plan and execute client appreciation events to strengthen guest relationships and brand loyalty.

• Work with Marketing to promote wellness offerings through online campaigns, social media, and guest engagement activities.

• Partner with F&B to create integrated poolside and wellness dining/beverage experiences.

• Represent the Hotel at wellness, hospitality, and lifestyle industry events.

THE LIFE CELEBRANT PTE. LTD.

Job Description

We’re Hiring: Assistant General Manager – Funeral Services

At The Life Celebrant, we believe funerals are not just services to be delivered — they are moments of meaning, dignity, and love.

As our organisation grows, we’re looking for an Assistant General Manager – Funeral Services to work closely with the Founder and Operations Manager to strengthen service delivery, support funeral directing, and take responsibility for operational P&L visibility.

This is a hands-on leadership role for someone who is structured, emotionally grounded, and ready to grow into broader management responsibility over time.

🔹 What You’ll Do

Operations Oversight & Service Governance

You will provide oversight and support, strengthening operational execution in partnership with the Operations Manager. This includes reviewing scheduling, manpower planning, service readiness, logistics, and timelines, as well as identifying risks early and supporting issue resolution or escalation when required.

Funeral Directing & On-Site Leadership

You will serve as a Funeral Director when required, support and guide the funeral directing team during services, and be present on-site for key or complex cases. You are expected to uphold service standards, rituals, and family care, and to be a calm, steady presence in emotionally sensitive situations.

P&L Responsibility & Cost Management

You will be responsible for operational P&L visibility and control. This includes tracking costs on a per-case and monthly basis, monitoring manpower, logistics, vendor and overtime expenses, flagging margin risks early, and preparing regular P&L summaries for management review. Final financial approval remains with the Founder, but accuracy, visibility, and follow-through sit with you.

Planning, Systems & Coordination

You will ensure SOPs, workflows, and checklists are followed consistently, identify inefficiencies in service delivery or operations, and support capacity planning to balance quality, cost, and team wellbeing.

Team Support & Communication

You will support the funeral directing and operations teams through clear communication, guidance, and escalation management, reinforcing a culture of accountability, professionalism, and care.

🔹 Who This Role Is For

You may be a good fit if you:

• Have experience in funeral services, hospitality, healthcare, events, or service-based leadership

• Are comfortable working with numbers, costs, and basic P&L tracking

• Are organised, reliable, and calm under pressure

• Can hold space for grief while maintaining structure and accountability

• Want to grow into a senior operations or general management role over time

🔹 Why Join The Life Celebrant

• Purpose-driven work with real impact

• Exposure to operations leadership, funeral directing, and P&L responsibility

• Clear growth path into senior management

• A team that values both heart and structure

💰 Salary range: approx. SGD $4,000 – $5,200/month, commensurate with experience.

SHENGTANG UNITED PTE. LTD.

Job Description

Job Description: Private Household Manager

Job Summary

The Private Household Manager is responsible for overseeing the maintenance and daily operations of the company’s residential property and ensuring all facilities are kept in good working condition. The role also provides housekeeping, administrative and logistical support to the management team, including travel arrangements, meal coordination, guest support, and general office tasks.

Key Responsibilities

A.  Property & Maintenance Management

·        Oversee the overall maintenance and cleanliness of the residential property.

·        Coordinate and supervise external contractors including cleaners, repair workers, and other service providers.

·        Conduct routine inspections of the property to identify repair or maintenance needs.

·        Liaise with vendors to obtain quotations, supervise work quality, and ensure timely completion.

·        Maintain records of maintenance schedules, service reports, and expenses.

·        Ensure proper security, safety, and functionality of all facilities and equipment within the property.

B.  Administration & Executive Support

·        Provide general administrative support to the Head of the Company, including scheduling, documentation, and correspondence.

·        Coordinate travel arrangements, transportation, accommodation, and meal logistics when required.

·        Assist with property-related budgeting, purchasing, and inventory management.

·        Manage the procurement of pantry and household supplies for the property.

·        Support other administrative or ad-hoc assignments as directed by management.

Requirements:

. Minimum a Diploma in hospitality, business Administration, or a related field.

·        Minimum of 3 years of relevant working experience in a Hospitality role, prior experience within the Hotel / Family Office environment will be advantageous.

·        Possess Class 3 Driving License (preferred)

·        Fluent in both English and Chinese (spoken and written) to effectively communicate with Mandarin-speaking clients.

·        6-day work week.

·        Experience managing household staff and working in high-net-worth families.

·        Strong leadership and organizational skills.

·        Excellent communication and interpersonal abilities.

·        Problem-solving and decision-making capabilities.

·        Proficient in MS Office (MS Word, Excel, PowerPoint, Outlook, Teams)

LUCRUM CAPITAL PTE. LTD.

Job Description

We are seeking an Owner’s Hotel Operations Manager to represent ownership interests and oversee the operational performance of a hospitality asset under our investment portfolio in Singapore.

This role sits on the owner side and is responsible for monitoring hotel operations, ensuring operator compliance with agreed standards, safeguarding asset value, and supporting long-term performance optimisation. The role works closely with the appointed hotel operator, ownership representatives, consultants, and external stakeholders.

• Act as the owner’s representative for day-to-day operational matters relating to the hotel.

• Monitor operator performance against agreed service standards, budgets, and operational KPIs.

• Ensure hotel operations are aligned with ownership objectives and asset strategy.

• Review daily operational reports, monthly management accounts, and performance dashboards.

• Track KPIs including occupancy, ADR, RevPAR, GOP, labour cost ratios, and guest satisfaction scores.

• Flag operational risks, inefficiencies, or deviations from approved budgets and standards.

• Serve as the key coordination point between ownership and the hotel operator.

• Participate in operational review meetings with the operator and department heads.

• Coordinate with consultants, auditors, contractors, and regulatory bodies when required.

• Monitor compliance with licensing, safety, and regulatory requirements.

• Ensure operational processes, SOPs, and service delivery meet agreed brand and ownership expectations.

• Review guest feedback, complaints trends, and service recovery outcomes from an owner’s perspective.

• Support asset improvement initiatives, refurbishments, and system upgrades.

• Assist in budget planning, capex planning, and operational cost optimisation.

• Contribute to long-term asset value preservation and performance enhancement.

• Support pre-opening coordination, snagging, operational readiness, and handover processes.

• Assist ownership in monitoring opening performance and stabilisation milestones.