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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Housekeeper

25-Sep-2024
UEMS Solutions Pte Ltd | 41569 - Macpherson, Central Region
This job post is more than 31 days old and may no longer be valid.

UEMS Solutions Pte Ltd


Job Description

  • To perform daily housekeeping tasks; changing bedsheets, compound area cleaning, toilet washing, office cleaning, high dusting, surface wiping, floor sweeping and mopping, replenish of consumable items, clearing of rubbish and etc.
  • Attend regular roll call meetings to know daily operational deployment.
  • Attend in-service training to learn new skills and service knowledge to perform housekeeping services.
  • Use various cleaning chemicals and disinfectants on deployed areas.
  • Operate machinery for project and periodic cleaning, disinfection on non-medical/medical equipment, if required.
  • Ensure the environmental service standards are met.
  • Escalate any matter/ feedback to the upline superior when necessary.
  • Any other relevant duties as and when assigned by the Supervisor.

HOUSEKEEPING MANAGER

25-Sep-2024
AMEINRI OVERSEAS EMPLOYMENT AGENCY INC. | 41741 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

AMEINRI OVERSEAS EMPLOYMENT AGENCY INC.


Job Description

DMW License No: DMW-393-LB-07082024-RAccreditation No: 10401044 Job Description: Has to monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily.Must lead, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction.Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies.

Housekeeping Manager - Summit Ridge Tagaytay

25-Sep-2024
Robinsons Land Corporation | 41596 - Tagaytay City, Cavite
This job post is more than 31 days old and may no longer be valid.

Robinsons Land Corporation


Job Description

PRIMARY OBJECTIVE OF THE POSITION:

The Housekeeping Manager reports directly to the Hotel Manager whose accountability is to provide supervision to the Housekeeping staff while also being familiar with all the job functions of the junior housekeeping staff.

ESSENTIAL SKILLS:

  • Good communication skills
  • Teamwork skills
  • Flexibility
  • Good interpersonal skills
  • Attention to detail; problem-solving skills
  • Detail oriented
  • Highly values integrity

REQUIREMENTS:

  • A degree in a relevant field or a combination of secondary education and experience.
  • Five years of extensive experience in Housekeeping operations.
  • Demonstrated ability to lead a team under pressure with flexibility and poise.

Assistant Housekeeping Manager

24-Sep-2024
PARKROYAL COLLECTION Pickering Singapore | 41549 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Pickering Singapore


Job Description

Responsibilities

  • Support the Assistant Executive housekeeper to ensure guest rooms and public area are checked and maintained
  • Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
  • Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
  • Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
  • Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
  • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
  • Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
  • Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
  • Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
  • Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

  • At least 2 years of experience in a similar role; preferably from a 5 star Hotel
  • Minimum Diploma in Hospitality Management
  • Customer centric
  • High level of flexibility and adaptability
  • Must be able to work rotating day shifts including Public Holidays and weekends
  • Able to work under pressure and in fast paced environment

 

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Assistant Housekeeper

24-Sep-2024
QT Singapore | 41548 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

QT Singapore


Job Description

Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?

Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?

Do you dream of an ever changing, fast paced team environment where you get coaching and development from some of the greatest names in the industry?

We are looking for people just like you!

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

  • Market leading, competitive salary packages paid above industry rates
  • Unrivalled opportunities for development and growth
  • Training and coaching from leading names in global hospitality leadership
  • A commitment to employees that work-life balance being paramount to a successfully performing team

If you are working in any service based environment, whether it be in a retail store, an office, within the leisure industry or you are an entrepreneur we want to hear from you. We want to take everything that is good about you and teach you the ways of QT, to turn you into a hospitality superstar.

With the right attitude and a willingness to learn an exciting career in this world awaits you!

 

• Coordinate the maintenance of rooms, public areas, and housekeeping equipment.

• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards.

• Maintain inventory of housekeeping supplies and equipment

• Monitor turnover of rooms to ensure housekeeping efficiency

• Execute response and recovery actions during emergency situations

• Resolve guests’ concerns and feedback


 

Assistant Executive Housekeeper

24-Sep-2024
Goodwood Park Hotel Private Limited | 41547 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Goodwood Park Hotel Private Limited


Job Description

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Housekeeping Department.

Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:-

 

Duties & Responsibilities

  • Oversee the housekeeping activities on the guest floors, public areas, uniform, linen room and laundry.
  • Conduct weekly meeting with supervisors and monthly meetings with room attendants.
  • Conduct daily briefing with Assistant Housekeeper.
  • Ensure safe keeping of all master keys, communication devices and lost & found items in the Housekeeping office.
  • Handle guests’ complaints concerning the department, implementing systems and guidelines to prevent future complaint.
  • Ensure that hotel grounds are properly maintained.
  • Ensure that proper pest control programmed is executed according to schedule.
  • Work closely with Front Office and Maintenance in order to co-ordinate room and maintenance work/programmed.
  • Interview and select suitable candidates for the department and evaluate staff work performance by constantly tracking and reviewing their progress and taking the necessary remedial measures where required.
  • Monitor and ensure staff compliance to hygiene and grooming standard of Housekeeping.
  • Empower the housekeeping supervisors and the Assistant Housekeeper to supervise the staff, ensuring that all rooms are cleaned according to the expected standards of the hotel.
  • Assists Executive Housekeeper in preparing annual budget for the department
  • Ensure that all contracts for the department are fulfilled according to the terms and conditions specified as well as renewal of contracts based on the hotel’s requirement.
  • Ensure that the Rooms and F & B linen inventory and operating equipment inventory were carried out smoothly on quarterly basis.
  • In charge of all fire wardens at the guest room areas and conduct role call at the assembly area.
  • Perform any other duties as may be assigned from time to time by the Management

Requirements:

  • Diploma level or equivalent.
  • Minimum 3 years of relevant experience preferably in the hotel industry
  • Able to work independently and a good team player
  • Able to start within short notice

Asst. Housekeeping Manager

23-Sep-2024
The Pavilions Bali ( Mata Hijau Indonesia ) | 41417 - South Denpasar, Bali
This job post is more than 31 days old and may no longer be valid.

The Pavilions Bali ( Mata Hijau Indonesia )


Job Description

THE PAVILIONS BALI, a luxury boutique property in Sanur, is looking at growing its exceptional team.
·         We are hiring for candidates with excellent customer service skills, able to multitask and grow in a dynamic and hands-on work environment.
·         Proven success in a similar role and resort environment mandatory
·         Candidates must be based in Bali and have superior command of English and Bahasa.
Assistant Housekeeping Manager 
• Minimum two years supervisory experience in Housekeeping department  
• Maintain high levels of room cleanliness and deliver an exceptional in-villa dining experience
• Comfortable with administering HSK resources and inventory control  
• Butler and/or F&B service experience highly desirable 
• Strong team player with attention to detail, passionate trainer 
• Excellent customer service ambassador  
• Ensure compliance with the relevant fire and safety laws, act as a safety & emergency champion

Persyaratan minimum:
  • Mencari kandidat untuk bekerja pada:
    • Senin: Pagi, Siang
    • Selasa: Pagi, Siang
    • Rabu: Pagi, Siang
    • Kamis: Pagi, Siang
    • Jum'at: Pagi, Siang
    • Sabtu: Pagi, Siang
    • Minggu: Pagi, Siang
  • Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
  • Pelamar harus memiliki KTP
  • Tanggal mulai kerja: 24 September 2024

Assistant Housekeeper (Public Area)

22-Sep-2024
MANDAI RESORTS PTE. LTD. | 41333 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

MANDAI RESORTS PTE. LTD.


Job Description

Main Duties and Responsibilities

We are seeking a dedicated and highly accomplished Assistant Housekeeper to be part of the team in Mandai Rainforest Resort by Banyan Tree. The incumbent will play an instrumental role in upholding the brand standards of the Resort by assisting in the management and upkeep of all public areas within the Resort. The Assistant Housekeeper will be responsible for ensuring that our premises meet the highest standards of cleanliness and presentation.

Key Responsibilities

  • Operations: Supervise, and where necessary, perform cleaning tasks in public areas and common spaces. This includes lobbies, hallways, restrooms, meeting rooms etc. As part of the role, you would need to conduct regular inspections of such areas to ensure adherence to the prescribed standards of the Resort.
  • Guest Interaction: You will also play the role of a Guest Ambassador by addressing any feedback from guests regarding the cleanliness and presentation of our premises.
  • People Management: Assist the Executive Housekeeper in providing guidance to the team. You will need to cultivate a strong people culture by investing in the coaching and development of Associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring team members.

Job Requirements

  • Diploma or professional certification in Hospitality / Hotel Management or an equivalent professional qualification in a related field.
  • 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.
  • Strong interpersonal, leadership and communication skills.

Executive Housekeeper

21-Sep-2024
SSG Hotels Pte Ltd | 41276 - Central Region
This job post is more than 31 days old and may no longer be valid.

SSG Hotels Pte Ltd


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Plan the staff needs to support the team

Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

  • Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
  • Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
  • Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
  • Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
  • General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
  • EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
  • Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
  • Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Assistant Housekeeper

21-Sep-2024
PHOENIX OPCO PTE. LTD. | 41278 - Central Region
This job post is more than 31 days old and may no longer be valid.

PHOENIX OPCO PTE. LTD.


Job Description

Are you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?

Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?

Do you dream of an ever changing, fast paced team environment where you get coaching and development from some of the greatest names in the industry?

We are looking for people just like you!

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

  • Market leading, competitive salary packages paid above industry rates
  • Unrivalled opportunities for development and growth
  • Training and coaching from leading names in global hospitality leadership
  • A commitment to employees that work-life balance being paramount to a successfully performing team

If you are working in any service based environment, whether it be in a retail store, an office, within the leisure industry or you are an entrepreneur we want to hear from you. We want to take everything that is good about you and teach you the ways of QT, to turn you into a hospitality superstar.

With the right attitude and a willingness to learn an exciting career in this world awaits you!

• Coordinate the maintenance of rooms, public areas, and housekeeping equipment.

• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards.

• Maintain inventory of housekeeping supplies and equipment

• Monitor turnover of rooms to ensure housekeeping efficiency

• Execute response and recovery actions during emergency situations

• Resolve guests’ concerns and feedback

Assistant Housekeeper

21-Sep-2024
Hotel Grand Pacific | 41279 - East Region
This job post is more than 31 days old and may no longer be valid.

Hotel Grand Pacific


Job Description

Job Description

  • Coordinate the maintenance of rooms, public areas and housekeeping equipment
  • Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
  • Maintain inventory of housekeeping supplies and equipment
  • Monitor turnover of rooms to ensure housekeeping efficiency
  • Organize work activities for shift commencement and completion
  • Plan resources and allocate work assignments to team members
  • Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
  • Execute response and recovery actions during emergency situations
  • Resolve guests’ concerns and feedback
  • Conducts training and coaching to team members
  • Assist with cleaning duties as and when required

Requirements

  • Min 2 years of supervisory experience in housekeeping operations
  • Able to perform rotating shifts, including weekend and public holidays
  • Team player with positive work attitude
  • Possess good communication, interpersonal and leadership skills
  • Has good observation and pays attention to details
  • Ability to work independently and take initiative
  • Able to start work within short notice will be an added advantage

Assistant Executive Housekeeper

21-Sep-2024
Voco | 41274 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Voco


Job Description

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and detailed oriented Assistant Executive Housekeeper to be part of our team. As the Assistant Executive Housekeeper, you will assist in managing the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Serve as Executive Housekeeper in his/her absence.

FINANCIAL RETURNS

  • Assist Executive Housekeeper in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
  • Monitor and control the departmental expenses on an ongoing basis to ensure performance against budget.
  • Analyse departmental expenses and identify areas of improvement to drive departmental and hotel profitability

PEOPLE

  • Trains, manages and motivates the Housekeeping department in order to provide high standard of service for customers and meet departmental and hotel targets
  • Provide direction and support to the team on a daily basis
  • Assist the Executive Housekeeper to supervise and manage the performance of the department.
  • Work closely with the Human Resources department in the recruitment of colleagues to ensure staffing are met
  • Identify any training gaps and work with the Learning & Development colleagues to ensure training gaps are close.
  • Assist in managing the day-to-day activities of the Housekeeping staff. Schedule employees to ensure proper coverage.
  • Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions.
  • Promote teamwork and quality service through daily communication and coordination with other departments, including Finance, Revenue, Sales and Marketing, Food and Beverage, Housekeeping, and Maintenance.

GUEST EXPERIENCE

  • Ensure that the rooms are prepared in accordance to IHG Way of Clean operating procedures.
  • Coordinate any special request with Guest Services to ensure a memorable stay for our guests
  • Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Inspect all guest rooms and public areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
  • To check vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.
  • Analyse all Guest Heartbeat surveys and any social media reviews to identify any gaps or trends, put in place corrective preventive action to prevent negative issues from recurring.

RESPONSIBLE BUSINESS

  • Conduct pre-shift meeting and review all information pertinent to the day’s activities.
  • Assist in maintaining par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.
  • May be responsible for the security of lost and found items or coordinate the lost and found function with other departments.
  • Assist with deep cleaning projects and/or assist housekeeping staff during unanticipated rush periods.
  • Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Assist in creating and implementing action plans to correct deficiencies.
  • Ensure the cleanliness and tidy of the department and ensure all equipment is in good working order
  • Perform other duties as assigned including assisting staff with their job functions during peak periods.

What we need from you

  • Degree or Diploma in Hospitality Management or other relevant qualification
  • Minimum 2 years’ related experience as similar position in a full service hotel
  • Oral and written fluency in English. Fluency in another language is an advantage
  • Commitment to work rotating shifts, weekends and public holidays.
  • Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Assistant Housekeeper

21-Sep-2024
Voco | 41275 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Voco


Job Description

About Us

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road! voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Assistant Housekeeper to be part of this exciting rebranding project. As Assistant Housekeeper, you will work closely with the Executive Housekeeper and Housekeeping Manager in ensuring a smooth operation. You are expected to liaise closely with related departments, in ensuring a well maintained hotel.

Responsibilities

  • Works with the Executive Housekeeper to ensure the smooth operation of the housekeeping department
  • To prepare work assignments for Housekeeping Attendants
  • Conducts shift briefings to ensure hotel activities and operational requirements are known
  • Establish standards and procedures for work of housekeeping associates.
  • Supervise, train and retrain Housekeeping Supervisors, Housekeeping Attendants, Linen Attendant and Housemen.
  • Conduct training and on-the-job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
  • To lead and manage special projects or tasks assigned by superior deep cleaning tasks and special projects
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Control expenses and minimize waste within all areas of housekeeping.
  • Monitor colleague performance and recommend appropriate action in accordance with company rules and policies.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with hotel requirements
  • May assist with other duties as assigned.
What we need from you
  • At least 2 to 3 years working experience in similar role within the hotel industry
  • Diploma in Hotel Management or equivalent.
  • Able to converse in English
  • Able to perform shift work, weekends, and holidays where required.
  • Experience with HotSOS and Opera Property Management System will be an added advantage
What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Executive Housekeeper (For Pooling)

21-Sep-2024
Astoria Hotels and Resorts | 41294 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Astoria Hotels and Resorts


Job Description

Job Description

  • Manage Housekeeping Department operations according to set departmental targets and objectives, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping
  • Implement Housekeeping policies and procedures effectively including Health and Safety and Security
  • Monitor the performance of all team members and ensure that the Hotel standards and SOPs are followed.
  • Facilitate training to all team members to enhance their knowledge and skills towards efficiency.
  • Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
  • Provide excellent guest service

Qualifications

  • Graduate of HRM / Vocational course of HRS/ TESDA graduate or its equivalent
  • At least 5 years Housekeeping experience in the Hospitality Industry in a managerial or supervisory capacity
  • Excellent leadership, interpersonal and communication skills
  • Keen into details and cost control capabilities
  • Committed to delivering exceptional levels of guest service
  • Can start immediately
  • Willing to be assigned to any Astoria Properties

Executive Housekeeper

20-Sep-2024
Hilton | 41167 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Hilton


Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

 

The Executive Housekeeper oversees all housekeeping and laundry operations, coordinating with other departments for a smooth operation. 

 

What will I be doing? 

As the Executive Housekeeper, you will be responsible for performing the following tasks to the highest standards: 

• Institute department SOPs and P&P. 

• Direct the activities of housekeeping’s daily operation, maintain and improve high cleaning standards of guestrooms and public areas. 

• Extend courteous service to guests.  

• Establish training programs, methods and procedures for team members’ development. 

• Oversee departmental training programs and revise relevant manuals as necessary. 

• Work our balanced working schedules for team members and maintain close payroll control to meet budget. 

• Evaluate the performance of assigned team members from time to time. 

• Listen to team members’ problems and assist / help to solve them. 

• Regularly inspect vacant and occupied guestrooms to ensure cleaning standards are kept. 

• Inspect guestroom floors, back of house, offices and public areas to ensure they are cleaned and well maintained. 

• Supervise daily laundry operations, including the handling of guest laundry, uniform, linen and cost control, etc. 

• Hold daily briefings with managers and supervisors, to inform them of daily VIP arrivals, guests’ complaints and special assignments etc. 

• Conduct regular Housekeeping communication meetings to discuss team members’ feedback, rectifying errors for improvement, communicating all special instructions and happenings within the hotel, other than the morning briefings. 

• Attend related meetings to exchange ideas for constructive improvement of hotel operation and keep others informed of Management’s decisions. 

• Maintain effective communication with the Engineering team on repairing and maintaining guestrooms, ensuring that rooms are in good condition at all times. 

• Consult with the Front Office regarding room blocking for special repairing or deep cleaning and return them for sale at promptly. 

• Prepare, plan and present the annual uniform budget, annual housekeeping FF&E and operating equipment budget to the Director of Operation. 

• Make sure all purchased items are inspected for assurance quality and quantity, department expenses are in control and meet hotel’s budget. 

• Meet with suppliers or external consultants to be up to date with the newest cleaning materials and equipment. 

• Adhere to the hotel’s security and emergency policies and procedures. 

• Perform any duties assigned by the Management team deemed necessary. 

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

What are we looking for? 

An Executive Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• At least 2 years of experience as an Assistant Executive Housekeeper. 

• Responsive and customer focused. 

• Able to drive excellence as well as routine work. 

• Communicate effectively and clearly. 

• Able to adapt work style and ethics appropriately. 

• Positively listen to others and consider their concerns. 

• Good written and verbal skills. 

• Possess strong training, leadership and people management skills. 

• Guest oriented and able to confidently build and exceed service standards. 

• Strong interpersonal skills and possess an attention to details. 

• Good knowledge of all housekeeping areas, i.e. guest floors, public areas and laundry operation basics. 

• Fluency in spoken English, advantageous. 

 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Housekeeper

20-Sep-2024
DAY ONE PTE. LTD. | 41151 - Braddell, Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:
• Clean and maintain guest rooms according to set standards and procedure Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
• Follows departmental policies and procedures.
• Adhere to personal grooming and hygiene standards
• Any other duties as may be assigned from time to time.
Requirements:
• Able to speak and understand basic English
• Able to perform basic cleaning duties and relevant experience a plus
• Highly responsible & reliable
• Willingness to perform shifts
• Salary: $1,600.00 - $2,000.00 per month
• 6 days work week

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $1,600 - $2,000 per month

Housekeeper (Hilton Singapore Orchard)

20-Sep-2024
Hilton | 41225 - Central Region
This job post is more than 31 days old and may no longer be valid.

Hilton


Job Description

JOB DESCRIPTION

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement

The Housekeeper assists the Assistant Executive Housekeeper in the operation of the guest floor section and/ or the designate area. This role acts as the Assistant Executive Housekeeper in his/ her absence.

What will I be doing?

As the Housekeeper, you will be responsible for performing the following tasks to the highest standards:

  • Work closely with the Front Office team to ensure correct room status at all times.
  • Maintain good working relationship and communication with other departments.
  • Ensure the work at guest floor areas are according to the department’s procedures and that guest floor areas are clean and well maintained.
  • Deliver high quality service to guests.
  • Perform daily room allocation; ensure the rooms are assign out according to business need.
  • Personally set up and inspect VIP rooms.
  • Offer personalized service and assistance for regular and long stay guests.
  • Ensure guests’ needs and reasonable requests are met.
  • Seek opportunities to improve guest service consistently from guests’ comments.
  • Take appropriate action to resolve guests’ complaints promptly.
  • Ensure proper handling of lost and found items.
  • Responsible for key controls of guest floors and the master key control.
  • Supervise and control all guest floor operations, supporting and supervising the supervisors or attendants in their work, and provide assistance if required.
  • Handle and record guest supplies including guest on loan items and conduct monthly inventories and related reports.
  • Communicate with Food & Beverage department on minibars in guestrooms related, and ensuring food and beverages are safe for consumption.
  • Supervise the daily attendance of team members and outsourced contractors.
  • Submit monthly room cleaning credit reports for guest floor by team members and outsourced contractors.
  • Train, motivate and evaluate team members work performance.
  • Understand basic knowledge of hotel operating systems, to be able to perform daily tasks, assist guest inquiries and able to offer a first problem resolution to the guest.
  • Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
  • Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
  • Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
  • Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
  • Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Housekeeper serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Minimum of 3 years in supervisory positions in the Housekeeping department.
  • Possess strong training, leadership and people management skills.
  • Guest oriented and able to confidently build and exceed service standards.
  • Strong interpersonal skills and possess an attention to details.
  • Possess quality improvement skills.
  • Good knowledge of all housekeeping areas, i.e. guest floor areas.
  • Actively listen to others and build on good ideas.
  • Effectively understand and utilize resources.

Housekeeping Manager

20-Sep-2024
Marriott International | 41149 - Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Enter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper. Respond promptly to requests from guests and other departments. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:     At least 1 year of related work experience.

Supervisory Experience:        No supervisory experience.

License or Certification:         None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Housekeeper

20-Sep-2024
DAY ONE PTE. LTD. | 41150 - Central Region
This job post is more than 31 days old and may no longer be valid.

DAY ONE PTE. LTD.


Job Description

Responsibilities:

  • Clean and maintain guest rooms according to set standards and procedure
  • Responds timely to guests’ special request for miscellaneous items like cribs, cots, extra towels, etc
  • Follows departmental policies and procedures
  • Adhere to personal grooming and hygiene standards
  • Any other duties as may be assigned from time to time

Requirements:

  • Able to perform basic cleaning duties and relevant experience a plus
  • Highly responsible & reliable
  • Willingness to perform shifts

Assistant Housekeeper

20-Sep-2024
Royal Plaza On Scotts | 41152 - Central Region
This job post is more than 31 days old and may no longer be valid.

Royal Plaza On Scotts


Job Description

Job Summary:
  • Oversee and direct day-to-day housekeeping operations in designated areas.
  • Ensure the hotel is clean, comfortable, safe, and well-maintained for guests.
  • Coordinate with relevant departments to maintain high service standards and guest satisfaction.
Key Responsibilities (but not limited to):
  • Manage daily work assignments for supervisory and non-supervisory staff.
  • Identify training needs and implement departmental training programs.
  • Establish and maintain effective employee relations.
  • Assist with personnel matters such as interviewing, evaluating, and counseling.
  • Ensure good communication and teamwork between departments.
  • Inspect guestrooms, suites, public areas, and F&B outlets for cleanliness and upkeep.
  • Act as Assistant Executive Housekeeper in their absence.
  • Handle guest requests and ensure compliance with company policies.
  • Plan and coordinate spring cleaning, maintenance requisitions, and staff rosters.
  • Monitor inventory of housekeeping supplies and provide accurate reports.
  • Ensure housekeeping staff maintain high standards in dress, hygiene, and conduct.
  • Implement and monitor security, lost and found, and emergency procedures.
  • Support hotel mission and goals through effective teamwork.
Qualifications:
  • Minimum O levels or diploma from a recognized hotel institution.
  • At least 2 years’ experience in a housekeeping supervisory role.
  • Self-driven, proactive individual with a positive attitude.
  • Team player with strong communication skills and a pleasant personality.
  • Flexible, adaptable, and able to handle change effectively.
Skills:
  • Strong leadership and organizational skills.
  • Detail-oriented with a focus on maintaining high standards.
  • Excellent problem-solving and decision-making abilities.
  • People-oriented with a commitment to providing excellent guest service.
  • Management trainee program is available for those without experience

Applicable for non-work pass holder

Assistant Housekeeper

20-Sep-2024
BIDEFORD HOUSE PTE. LTD. | 41153 - Central Region
This job post is more than 31 days old and may no longer be valid.

BIDEFORD HOUSE PTE. LTD.


Job Description

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Responsibility

  • Assist the Executive Housekeeper in ensuring all cleaning standards are met and guest rooms and public areas are cleaned efficiently.
  • Oversee, guide, and train housekeeping staff to ensure the best performance and adherence to hotel standards.
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance meet the hotel standards.
  • Assist in monitoring and maintaining inventory levels for linens, cleaning supplies, guest amenities, and other housekeeping essentials.
  • Address guest complaints and feedback related to cleanliness and housekeeping services promptly and professionally.
  • Coordinate with Executive Housekeeper in creating staff work schedules, ensuring adequate coverage during peak times or employee absences.
  • Train new staff members and provide continuous training for existing staff on new cleaning techniques, products, and equipment.
  • Ensure the housekeeping team follows all safety protocols and uses personal protective equipment as required.
  • Assist in managing the department budget by careful planning and utilization of expenses for staffing, laundry, cleaning supplies, and other related expenses.
  • Recommend process enhancements to improve efficiency and guest satisfaction.
  • Coordinate with other departments like maintenance to ensure rooms and public areas are in perfect condition.
  • Generate reports concerning room occupancy, housekeeping efficiency, and issues to senior management.

Job Requirements:

  • Diploma or Degree in Hotel Management or a related field.
  • Three years of experience in hotel housekeeping, with supervisory experience being a plus.
  • Strong organizational and leadership skills.
  • Familiarity with cleaning products, tools, and best practices.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant computer software, including Knowcross and Opera Cloud

Assistant Executive Housekeeper/ Manager Housekeeping

20-Sep-2024
Hilton | 41179 - Hua Hin, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Hilton


Job Description

JOB DESCRIPTION

An Assistant Executive Housekeeper will support all housekeeping and laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests.

What will I be doing?

As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist with overseeing Housekeeping/Laundry operations
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Perform routine inspections of all housekeeping areas and report any issues to the Executive Housekeeper
  • Implement, effectively, all housekeeping policies and procedures including Health and Safety and security
  • Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training to support the Executive Housekeeper
  • Ensure communication meetings are conducted
  • Manage staff performance issues in compliance with company policies and procedures
  • Support managing, training and developing the team
  • Deputize in absence of the Executive Housekeeper
  • Provide excellent guest service
  • Assist other departments wherever necessary

 

What are we looking for?

An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
  • A high school certificate or equivalent
  • High level of commercial awareness and cost control capabilities
  • Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
  • Excellent leadership, interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Knowledge of Workplace, Health, Safety and Hygiene is essential
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service

 

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Familiar with Property Management Systems
  • Experience managing a department and Profit and Loss account
  • High level of IT proficiency


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

Assistant Director of Housekeeping

20-Sep-2024
Hotel Royal Ltd | 41234 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Royal Ltd


Job Description

JOB SCOPE

The Assistant Director of Housekeeping will assist in ensuring the smooth running of the housekeeping, laundry and maintenance operations. The incumbent will be responsible for developing housekeeping procedures and staff development programs. 

 

JOB DESCRIPTION 

  1. Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards. 
  2. Plan manpower utilisation according to hotel occupancy including daily allotment and overtime requirements. 
  3. Supervise staff with special emphasis placed upon delegation of authority and responsibility to the Assistant Housekeeper and Floor supervisors.
  4. Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower.
  5. Plan spring cleaning to be carried out during off peak period when necessary. 
  6. Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any other housekeeping assets. 
  7. Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage. 
  8. Coordinate with laundry contractors on pest control, landscaping maintenance, rental of plants and floral arrangement displays.                                                                                                                                                          JOB REQUIREMENTS 
  • Degree/Diploma in Hospitality and Tourism Management. 
  • 5 years of working experiences preferably in hospitality industry.
  • Strong leadership in leading a team. 
  • Excellent interpersonal communication and organising skills. 
  • Able to work independently and as well as with the team.

Director of Housekeeping Public Areas

20-Sep-2024
LET Westside | 41209 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

LET Westside


Job Description

What you will do: 

  • Organizes, implements, and directs overall order, cleanliness, sanitation and maintenance of the hotel, casino, restaurant, parking, events, and recreation areas in accordance with the standards, policies, procedures and guidelines established by the company.
  • Establishes and maintains overall order, efficient operations, adequate manning and maximized productivity within the department.
  • Oversees and regularly inspects the daily activity of all Public Area staff and the condition of the areas of responsibility to ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics.
  • Utilizes and develops communication tools and channels for the efficient dissemination and streamline workflow in all sections.
  • Prepares, reviews, and timely submits daily, weekly, and monthly reports.
  • Manages all staff which include but are not limited to selecting, training, evaluating, coaching, counselling, and disciplining in accordance with the company policies.
  • Determine the labor needs of the department and adjusts staffing levels as needed. Augments/decrease when and where applicable.
  • Reviews contracts of Public Areas manpower agencies and other contracted third-party services where applicable
  • Identifies staff training requirements based on service improvement areas, management directives and/or governing guidelines, rules, and regulations.
  • Conducts training programs for different areas and staff levels based on the identified training needs.
  • Identifies career goals and provides guidance to staff on their career development.
  • Conducts performance reviews on a regular basis and coach staff on their areas of improvement.
  • Ensures departmental and hotel-wide good behavior standards and practices, as well as discipline and harmony in the workplace, are preserved and are aligned with the Progressive Disciplinary Policy. Any irregularities and inconsistencies will be subject to due process in line with the departmental/hotel’s policies, procedure, and guidelines whichever applicable.
  • Constantly reviews existing policies, procedures, and practices to ensure their relevance and adapts such to guest and team member convenience, where applicable.
  • Establishes, monitors, and regularly maintains the schedules cleaning program.
  • Ensures all preventive maintenance programs and general cleaning schedules/projects are in place and executed accordingly.
  • Conducts walkabout inspection with the AVP – Housekeeping, Head of Hotel and Facility, or Director of Facility Management and team and other related persons.
  • Monitors Guest Survey results, as well as other sources of guest feedback, relays the information to the team and acts on any item which requires attention.
  • Practices effective inventory management and maintains a well-stocked and well- ordered warehouse.
  • Prepares annual budget and forecast.
  • Prepares yearly CAPEX proposal.
  • Ensures the highest level of safety and security by facilitating effective programs that deliver a high degree of awareness amongst staff including but not limited to Hotel Emergency Procedures, Occupational Health, and Safety, etc. and responds accordingly, when, and where applicable.
  • Knowledgeable of all related and/or applicable IFSS and Hygiene rules and regulations and instill the same consciousness, adherence, and responsiveness in all Public Area staff.
  • Assumes other duties and responsibilities as may be assigned by the AVP - Housekeeping

What we need:

  • Computer literate and well-acquainted with Microsoft Office programs; Knowledge of Property Management Systems is an advantage
  • Must have excellent communication and interpersonal skills and bee able to work well in stressful, high-pressure situations
  • Maintains a high degree of professionalism in the workplace and possess the ability to train personnel
  • Must be able to work well with fully understand and meaningfully interpret financial information and data and possess good record keeping habits and excellent time management skills
  • Graduate of HRM or any related course with at least 5–7-year experience as a manager in the same capacity; Relevant experience is an advantage
  • Must have a strong disposition but must also have a resilient profile
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Willing to work on extended hours.

Housekeeping Manager

20-Sep-2024
Marriott International | 41122 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

  • High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

  • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspects guestrooms on a daily basis.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to verify adequate supplies.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Verifies all employees have proper supplies, equipment and uniforms.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Human Resources Activities

  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
  • Schedules employees to business demands and for tracks employee time and attendance.
  • Verifies employees understand expectations and parameters.
  • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Verifies employee recognition is taking place on all shifts.
  • Participates in an on-going employee recognition program.
  • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Participates in employee progressive discipline procedures.
  • Celebrates successes and publicly recognizes the contributions of team members.

Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Understands the brand's service culture.
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Hotel Facilities Supervisor

20-Sep-2024
Ironwood Hotel | 41220 - Tacloban City, Leyte
This job post is more than 31 days old and may no longer be valid.

Ironwood Hotel


Job Description

Job Overview/Summary

As a Hotel Facilities Supervisor, you are responsible for overseeing and managing our hotel facilities and maintenance teams. This position is essential for ensuring our facilities and equipment's safety, functionality, and efficiency. Your primary objective will be to lead, support, and coordinate maintenance and repair activities, ensuring our infrastructure remains in optimal working condition for the best guest experience.


What We're Looking For

  • No license is required, and college undergraduates with relevant experience are encouraged to apply.
  • Strong technical knowledge of mechanical, electrical, and plumbing systems.
  • Excellent leadership and communication skills to effectively manage interpersonal relationships.

 

Join Us

Send us your resume at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: "Last Name, First Name - Position Desired." Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page for the latest positions for hire and the instructions on how to send your resumé / requirements. Thank you!

HOUSEKEEPER/HOUSEKEEPING

19-Sep-2024
ZHONGKE BOLE( BAGUIO) INC | 41021 - Baguio City, Benguet
This job post is more than 31 days old and may no longer be valid.

ZHONGKE BOLE( BAGUIO) INC


Job Description

Housekeeping Job Description

Housekeepers are responsible for maintaining a clean, sanitary, and comfortable environment in residential or commercial establishments. Their duties include cleaning rooms, common areas, and facilities, replenishing supplies, and ensuring high standards of cleanliness and hygiene. They also handle laundry services, report any maintenance issues, and may assist with guest requests, ensuring a welcoming and safe atmosphere.

Key Responsibilities:

  • Clean and sanitize rooms, bathrooms, and public areas.
  • Change linens, make beds, and restock room supplies.
  • Handle laundry duties (washing, drying, ironing, folding).
  • Monitor and report maintenance needs.
  • Follow health and safety regulations.

Housekeeper

19-Sep-2024
Nafa System Services Pte Ltd | 41041 - Paya Lebar, East Region
This job post is more than 31 days old and may no longer be valid.

Nafa System Services Pte Ltd


Job Description

Job responsibilities:

• Perform housekeeping services such as cleaning hotel rooms, sweeping, vacuuming, and mopping floors of surroundings, and washrooms.

• Emptying trash bins.

• Monitoring and restocking restroom supplies.

• Removing stains and spills promptly.

• Cleaning windows, glass doors, and other glass surfaces.

• Notifying supervisors or building management of any repairs needed.

• Keeping an inventory of cleaning materials and reporting when supplies are running low.

• Adhering to health and safety standards and regulations.

• Any ad-hoc duty assigned as when necessary.

HOUSEKEEPING MANAGER (Baguio City)

18-Sep-2024
AZALEA LEISURE RESIDENCES CORPORATION | 40991 - Baguio City, Benguet
This job post is more than 31 days old and may no longer be valid.

AZALEA LEISURE RESIDENCES CORPORATION


Job Description

Job Purpose: 

We are looking for a Hotel Housekeeping Manager to perform impeccable housekeeping services and provide our guests with a safe and clean environment for a delightful stay. 

Duties and Responsibilities: 

  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness, and customer satisfaction.
  • Manage the daily activities of the housekeeping department to include appropriate cleaning of all guest rooms, public area and offices.
  • Conduct continuous visual inspection of guestrooms and public space areas.
  • Oversee the stocktaking and ordering of cleaning equipment, linen, and room supplies.
  • Check for faults or damages and arrange repairs and routine maintenance work 
  • Liaise with other departments to ensure the smooth operation of the hotel.
  • Manage finances of housekeeping operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget. 

Requirements and Skills: 

  • At least 3 years experience in Supervisory/Assistant Manager Housekeeping position.
  • Experience in a hotel or a related field preferred.
  • Flexibility to work various shifts, including evenings, and weekends 


 

FACILITIES MANAGEMENT EXECUTIVE

18-Sep-2024
METRO GLOBAL TOTAL CLEAN PTE. LTD. | 40971 - Central Region
This job post is more than 31 days old and may no longer be valid.

METRO GLOBAL TOTAL CLEAN PTE. LTD.


Job Description

a. Keep facilities and common areas clean and maintained.

b. Vacuum, sweep, and mop floors.

c. Clean up guest room.

d. Clean up spills with appropriate equipment.

e. Notify managers of necessary repairs.

f. Collect and dispose of trash.

g. Assist guests when necessary.

h. Keep linen room stocked.

i. Properly clean upholstered furniture.

j. To maintain effective communication within the Housekeeping Department.

k. To take on any other task or assignment that may from time to time be given or directed by Assistant Executive Housekeeper / Executive Housekeeper

l. Training Management.

Housekeeping Operations Manager

18-Sep-2024
The Pan Pacific Hotel Singapore | 40970 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

The Pan Pacific Hotel Singapore


Job Description

Position summary:

A candidate in this position will ensure include the overall cleanliness of the hotel and surroundings are maintained at the highest standards (as outlined in the PPHR Rooms Management System) in the most cost effective and productive manner. Proper monitoring of guest supplies and cleaning supplies lead the team to create a memorable experience for the guest. Assist the Executive Housekeeper as needed. 

Provide administrative functions in the areas of recruitment training and development, people and performance management and social welfare. 

Key Responsibilities:

Learning and Development:

  • Educating all Associates in their respective roles and their continual development in their respective career path.
  • Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression. 
  • Schedule and conduct daily communications meeting with all Associates to enable a free two-way expression of ideas, concerns or other issues as they may relate to any matter in the Hotel/Resort. 
  • Sharing of Trustyou scores, NPS, TripAdvisor and comments to all associate and take appropriate action to rectify immediately.
  • Know and promote and educate the “Ten Foot Rule” 

Projects:

  • Monitoring and ensure a continual comprehensive preventative maintenance programme for the entire hotel.
  • Ensure the maintenance and upkeep for all equipment used in the Housekeeping Department. Ensuring the completion of all work orders pertaining to Housekeeping Department.
  • Yearly inventories to be carried out for all housekeeping equipments.
  • Assist in overseeing all external contractors to ensure they are working in line with the local policies.
  • Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangements.
  • Implementation and maintenance of an Environmental friendly approach to all aspects of the Housekeeping department. Ensure a conducive and happy working environment for all Associates. Promote two ways communication within the department.
     

Service Standardization:

  • Maintain a high level of guest service and ensure rapid and professional response to all guest requests.
  • Supervising the Rooms Operation Management System. The scope would include Guest Rooms & Corridors, Public Areas, F&B Outlets, Meeting Rooms, Exterior & Landscaping and laundry.
  • Support and assign Associates as required to meet guest service demand.
  • Assist in ensuring all uniforms for all Associates in the hotel/resorts are maintained in top condition, cleaned and ensure our Associates are well presented at all times.
  • Carry out regular inspection to work areas performed by Housekeeping associates. Inspect VIP arrival rooms and ensure all are in order prior to arrival. Offer action plan to achieve service excellence.
  • Conduct weekly room inspection with Team Leader and Room Attendants to ensure service standards are maintained. 
  • Ensure active implementation and enhance to corporate branding and brand standards. Under the role of brand standard mentor and continue to develop and tried to deliver higher standard of guest expectation.
  • To set a good hygiene practise set based on fundamental cleaning principles to achieve 0 defects results. 

Requirements:

  • Proven experience in a supervisory role within housekeeping, preferably in a 5-star hotel.
  • Knowledge of cleaning techniques, procedures, and products.
  • Diploma in Hotel Management or a related field is preferred.

Junior/Assistant Housekeeper

18-Sep-2024
Hotel Grand Pacific | 41006 - Rochor, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Grand Pacific


Job Description

Job Description

  • Coordinate the maintenance of rooms, public areas and housekeeping equipment
  • Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
  • Maintain inventory of housekeeping supplies and equipment
  • Monitor turnover of rooms to ensure housekeeping efficiency
  • Organize work activities for shift commencement and completion
  • Plan resources and allocate work assignments to team members
  • Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
  • Execute response and recovery actions during emergency situations
  • Resolve guests’ concerns and feedback
  • Conducts training and coaching to team members
  • Assist with cleaning duties as and when required

Requirements

  • Min 2 years of supervisory experience in housekeeping operations
  • Able to perform rotating shifts, including weekend and public holidays
  • Team player with positive work attitude
  • Possess good communication, interpersonal and leadership skills
  • Has good observation and pays attention to details
  • Ability to work independently and take initiative
  • Able to start work within short notice will be an added advantage

Housekeeping Manager

17-Sep-2024
Luxury Hotels & Resorts (Thailand) Ltd. | 40953 - Thai Mueang, Phang Nga
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Stay-In Housekeeper

16-Sep-2024
Alabang Aesthetic Clinic | 40839 - Alabang, Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Alabang Aesthetic Clinic


Job Description

What you'll be doing

  • Perform daily cleaning tasks such as dusting, vacuuming, mopping, and sanitising all assigned areas
  • Ensure all linens, towels, and sheets are cleaned, folded, and properly stored
  • Restock and maintain supplies, such as cleaning products, toiletries, and linens
  • Adhere to strict hygiene and safety protocols to maintain a clean and safe environment
  • Cook daily meals, buy groceries, and other necessities
  • Assist with any other housekeeping or maintenance tasks as required
  • Do chores as

Laundry Manager

16-Sep-2024
Carlton Hotel (Singapore) Pte Ltd | 40812 - North Region
This job post is more than 31 days old and may no longer be valid.

Carlton Hotel (Singapore) Pte Ltd


Job Description

Job Responsibilities

1. The Laundry Manager is in charge of the whole laundry plant as well as its daily operations. He ensures that optimum efficiency and smooth operations are achieved. This position is also responsible for the planning, controlling, cost effectiveness, budgeting, coordinating and administration of the laundry, uniform and linen activities.

2. Supervise constantly on the quality of production to ensure that proper care is taken during the process of handling guests’ laundry.

3. Conduct regular on-the-job training for laundry operators and linen room attendants so as to improve their work performance.

4. Co-ordinate and consult the Executive Housekeeper on any special work requests that need to be done

5. Administer the production expenditure, costing and consumption breakdown analysis each month when laundry/uniform facilities are in use.

6. Controls and keep track of the Linen, uniform, laundry chemical inventory to ensure proper usage.

7. Ensures that periodic care and maintenance of the laundry equipment are carried out.

8. Responsible for the safety of subordinates when machinery is in use. To raise work order if signs of malfunctions are detected and ensure that repairs are carried out immediately.

9. Responsible for risk assessments and workplace safety and health of Laundry department.

10. Co-ordinates with Human Resource in all recruitment of staff, training, grievances & disciplinary matters.

11. Attends daily morning briefing and housekeeping operations meeting.

12. Interviews candidates for positions in the Laundry department and recommends their suitability.

13. Handles staff grievances, discipline and counsel them accordingly.

14. Perform any work as and when assigned by the Management.

Education & Work Experience

  1. GCE ‘O’/’N’ Level or equivalent
  2. Minimum 5 years’ relevant experience in a similar job role preferably in a hotel
  3. Able to speak and understand English & Mandarin
  4. Organized, self-driven and detail oriented

Senior Housekeeper

16-Sep-2024
Hotel Royal Ltd | 40873 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Hotel Royal Ltd


Job Description

JOB SCOPE

The Senior Housekeeper will assist in ensuring the smooth running of the housekeeping, laundry and maintenance operations of the Hotel. The Senior Housekeeper will be responsible for developing housekeeping procedures and training & development of staff. 

JOB DESCRIPTION

  1. Conduct inspection on rooms and public areas to ensure that the standard of cleanliness and maintenance is up to the required standards. 
  2. Plan manpower requirements according to hotel occupancy including daily allotment and overtime requirements. 
  3. Supervise staff with special emphasis placed upon delegation of authority and responsibility to the Assistant Housekeeper and Floor Supervisors. 
  4. Liaise with Front Office on room occupancy forecast so as to plan for sufficient manpower. 
  5. Plan spring cleaning to be carried out during off peak period when necessary.
  6. Manage and maintain housekeeping supplies, including linen and staff uniforms, cleaning supplies and any others housekeeping assets. 
  7. Assist in sourcing and procuring the required housekeeping items. Ensuring there is sufficient supplies for operations usage. 
  8. Coordinate with laundry contractors on pest control, landscaping maintenance, rental of plants and floral arrangement displays.                                                                                                                                                          JOB REQUIREMENTS   
  • Degree/Advanced Diploma/Diploma in Hospitality and Tourism Management.                                                   
  • Possess at least 5 years of relevant working experiences in the hospitality industry.
  • Strong leadership in leading a team.
  • Excellent interpersonal communication and organising skills. 
  • Strong ability to work independently and as well as a team.    

Housekeeper

16-Sep-2024
NinjaAsia, Inc. | 40841 - Pampanga, Central Luzon
This job post is more than 31 days old and may no longer be valid.

NinjaAsia, Inc.


Job Description

Responsibilities:

  • Performs room/facility cleaning daily with strict adherence to cleaning standards; Finishes the designated area for general cleaning in accordance with the set standards both in time and quality of cleaning.
  • Utilizes, handles and maintains all housekeeping equipment assigned to him/her properly.
  • Utilizes housekeeping supplies and materials and adheres to and implements all cost control activities assigned to him/her.
  • Performs the different types of cleaning which include General Cleaning, Regular Cleaning within its standard Turnaround Time (TAT).Enforces the Clean desk policy of the company.
  • Adheres to the Lost and Found Handling policy of the company
  • Relays/communicates all room/facility defects for the necessary repair and follow-up unattended reported defects.
  • Performs other operations related tasks as may be given by Housekeeping Lead.

 

Qualifications:

  • At least Highschool graduate
  • Minimum of 1 yr experience in a similar position
  • willing to work shifting schedule
  • Must be able to communicate clearly with managers and other personnel.
  • Can converse in simple English
  • Willing to work at the Hideout Office - Clark, Pampanga

 

Preferred Qualifications

  • Housekeeping NC II

Housekeeping Manager (Hospitality)

14-Sep-2024
Laguna Hotel Holdings Pte Ltd | 40728 - East Region
This job post is more than 31 days old and may no longer be valid.

Laguna Hotel Holdings Pte Ltd


Job Description

JOB DESCRIPTION

Reporting to the Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

  • Overall smooth operations of the Hotel housekeeping operations.
  • Familiar Current with the latest housekeeping and laundry technology.
  • Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
  • Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
  • In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

  • Preferably a Bachelor's degree in Hotel Management or relevant discipline.
  • Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
  • Knowledgeable in Housekeeping operation and cleaning methods.
  • Have excellent English communication skills both in written and spoken.
  • Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

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