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Page 19 of 72 in Management Jobs
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Restaurant and Banquet Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen,
requiring warm and personalized service.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned from your mistakes. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom will know nothing about F&B service.
We care that you would genuinely care - about your team, our guests
& corporate clients, and specifically, about giving all our
guests at the Settha Palace a memorable experience.
We care that you have the ability to work without constant supervision,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which
manages deluxe hotels in Malaysia, Indonesia and Laos.
Do not miss out on this rewarding opportunity!
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Front Office Manager |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos.
The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders.
We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.
Day-to-day, you'll be...
...about what you've achieved. Where you want to go in your career.
What you've learned along the way. How well you intuitively
understand our tone and mission at the Settha Palace Hotel. Your level
of empathy, aptitude for leadership and ability to train your team,
some of whom may be new to luxury hospitality.
We care that you would genuinely care - about your team, our guests
and specifically, about giving every guest a memorable experience.
We care that you have the ability to work proactively,
and cooperate and communicate very well with other departments - verbally, and in writing.
We care that you're someone people love to work together with.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Assistant Hotel Accountant |
Featured |
| Settha Palace Hotel | Laos - Vientiane | |
The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.
For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.
Position reports to the General Manager.
We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.
For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.
The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.
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Trainee Manager | Express Path - 1 Year to Manager | Bubble Tea | $3,250-$3,500 |
20-Mar-2026 |
| Mixcity Pte. Ltd. | 60823 | SingaporeCentral Region | |
About the role
Mixcity Pte. Ltd. is seeking an experienced F&B Tea Barista to join our growing bubble tea team. This full-time position is based across our stores in the Central Region of Singapore and offers a competitive salary range of $3,150 to $3,500 per month.
What you'll be doing
Prepare a wide variety of specialty bubble tea and tea-based drinks using high-quality ingredients
Provide exceptional customer service by taking orders, making recommendations, and ensuring a positive in-store experience
Maintain a clean and organized work area, ensuring all equipment and utensils are well-maintained
Assist with inventory management and restocking of supplies as needed
Support the wider F&B team with any other tasks as required
What we're looking for
Excellent customer service skills and the ability to work well in a team
Good attention to detail and a commitment to maintaining high standards of cleanliness and organisation
Flexible and adaptable, with the ability to work in a fast-paced environment
What we offer
At Mixcity, we are committed to providing our employees with a supportive and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits including:
Comprehensive health and dental insurance coverage
Opportunities for career development and skills training
Generous staff discounts on our products
A fun and collaborative team culture with regular social events
About us
Mixcity Pte. Ltd. is a rapidly growing bubble tea brand known for our premium quality ingredients and innovative flavour combinations. We are passionate about creating an exceptional customer experience and fostering a positive work environment for our team. If you are a talented F&B professional who shares our values, we would love to hear from you.
Apply now
Junior Sous Chef |
20-Mar-2026 | |
| Saint Pierre Pte Ltd | 60824 | SingaporeCentral Region | |
Saint Pierre Group of restaurant is seeking committed and career-driven individual to grow with the company as:-
Company: Saint Pierre **
Location: 1 Fullerton Road, #02-02B One Fullerton, Singapore
Employment Type: Full-Time
Saint Pierre, a 2 Michelin-starred restaurant in Singapore, is seeking a passionate and driven Junior Sous Chef to join our award-winning culinary team.
We specialise in modern French cuisine with Asian influences, and we are committed to delivering exceptional dining experiences through precision, creativity, and consistency.
This role is ideal for a strong Chef de Partie ready to step up, or an existing Junior Sous Chef looking to grow.
Culinary Excellence & Kitchen Operations
Support the Head Chef / Executive Chef in daily kitchen operations to ensure Michelin-level execution
Assist in menu development and R&D for seasonal tasting menus
Prepare and execute hot and cold dishes in strict adherence to SOPs and technical recipes
Ensure all dishes meet exact standards in temperature, flavour profile, and presentation
Maintain absolute consistency in plating using visual guides and recipe cards
Supervise and mentor junior chefs, commis, and kitchen assistants
Conduct regular tastings and station checks to uphold quality standards
Cost Control & Inventory
Monitor stock levels of premium ingredients and support purchasing
Maintain accurate stock-taking
Assist in controlling food cost and minimising wastage
Ensure proper storage and FIFO practices in compliance with food safety regulations
Compliance & Food Safety
Ensure full compliance with hygiene, sanitation, and food safety standards
Conduct regular kitchen audits and implement corrective actions
Train team members in safety procedures, knife skills, and kitchen discipline
Address food quality issues and guest feedback promptly
Requirements
Minimum 4–6 years of relevant experience in fine dining or Michelin-starred kitchens
Strong foundation in French cuisine techniques; exposure to modern or Asian influences is a plus
Proven ability to lead a section and supervise junior staff
High level of discipline, organisation, and attention to detail
Passion for culinary innovation and excellence
Ability to thrive in a fast-paced, high-performance kitchen environment
Interested candidates are invited to apply via MyCareersFuture or submit your CV to our HR team (hr@saintpierre.com.sg). Only shortlisted candidates will be contacted.
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Assistant General Manager / General Manager |
20-Mar-2026 |
| Commonwealth Concepts Pte. Ltd. | 60831 | SingaporeCentral Region | |
Commonwealth Concepts is a Singapore-based food & beverage group with over 15 unique and specialised brands under its wings. The group manages a spectrum of successful concepts spanning from fine dining restaurants like Bedrock and Fat Cow, to cafe & bistro such as The Marmalade Pantry, Kinki Restaurant + Bar and Oriole Coffee + Bar, to quick service restaurants like PastaMania and Kraftwich, and CIN CIN bar. Whilst serving different needs in our culinary landscape, each concept is conceived and actualised with the core vision of building brands that nourish the world. At Commonwealth Concepts, our passion for food is at the heart of the business. We continuously push boundaries in innovation to create new and modern concepts and amalgamating resources, and platforms to provide the best for our customers. Watch our corporate video here: https://www.linkedin.com/feed/update/urn:li:activity:6904703439339704320
Job Purpose:
You will lead and oversee all aspects of the café business, as well as any other projects designated by management, within the Commonwealth Concepts group. The role provides strategic direction and operational oversight to ensure alignment with HQ’s vision, brand standards, and commercial objectives. Key responsibilities include driving menu planning and cost management, upholding excellence in food quality, presentation, and service delivery, and maintaining the highest standards of food safety and brand integrity. You will be accountable for overall business performance, including sales growth, profitability, people development, and QSC excellence.
You will also provide leadership to the internal pastry production team, curating innovative and trend-relevant in-house cakes and pastries, while expanding the Corporate & Social Gifting and Events business to optimise product innovation, revenue generation, and operational efficiency.
In addition, you will mentor and develop Operations/Restaurant Managers and Outlet Chefs, strengthening capabilities in sales management, cost control, team leadership, and operational execution. The role requires close collaboration with senior management and cross-functional HQ teams to drive performance, innovation, and sustainable growth across the portfolio.
Job Responsibilities:
Drive business and be fully responsible for the Profit & Loss for each business concept/outlet, with an overall accountability for sales, profits, COGs, people and QSC KPIs.
Plans and prepares the commercial action plan, menu engineering with the Operations/Restaurant Managers/Head Chef and ensure smooth implementation and proper tracking are in place, including approved costing sheet
Demonstrate creativity and innovation to facilitate commercial business and operations
Oversight on the operational activities while optimizing staff productivity and efficiencies
Manage and work closely with Operations/Restaurant Managers/Head Chef to develop operational strategies to improve work process, sales, profits, COGs and up-selling, which includes propositions for staff incentives
Analyze past financials and business data to spot trends and threats and the growth plans for the respective concept/outlet
Bi-monthly updates and monthly report with the HQ team/ direct superior
Responsible to upkeep the brand image standard for each concept, that includes introducing of new menu item, food presentation, service delivery and tone of voice
Involve in HR recruitment process and initiative in order to meet the manpower requirement
Provide emotional and technical support to Operations Team in order to build up their confidence, keep them motivated and positive
Evaluates team members and delivers constructive feedback to employees in regards to performance
Ensure that operational standards are consistently met in regard to sanitation requirements, food safety regulations, operations licenses and loss prevention
Analyses guests’ comments and implements any corrective actions as required
Involved directly on payroll management, sales reports, forecasts, inventory and yearly budgeting
Work closely with the Operations/Restaurant Managers/Head Chef at the outlet for keeping appliances, kitchen equipment and furniture in reliable working order, and following up on regular maintenance
Qualifications and Experience:
Diploma or Degree in Business Management with at least 6 years of experience in Operations and at least 2 years in a managerial position, or an equivalent combination of related experience and formal education.
Have helicopter view and foresight to see the overall progress, spot trends and plan ahead
Competent with financial analysis and effective problem-solving skill
Good people skills and effective communicator
A meticulous eye for detail
Good F&B industry knowledge and familiar with different strategies used by industry players and competitors
Is mature, attentive listener and decisive
Required to work on off-office hours as and when required
Required to travel from outlet to outlet frequently
Proficient with Microsoft software such as Word, Excel & Power
Junior Sous Chef (Marguerite) |
20-Mar-2026 | |
| Unlisted Collection | 60833 | SingaporeCentral Region | |
Unlisted Collection is the umbrella brand of hotelier and restaurateur Loh Lik Peng, bringing together a collection of boutique hotels and restaurants in Singapore, Shanghai, Sydney, London, Dublin, and County Cork. Each venue is housed in a carefully restored heritage building, blending historic charm with cutting-edge design and modern hospitality.
About us
Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.
Job Description:
Staffing
Operations
Hygiene and Safety
Benefits
Marketing Director |
20-Mar-2026 | |
| Fairmont Singapore & Swissôtel The Stamford | 60815 | SingaporeDowntown Core, Central Region | |
Fairmont Singapore & Swissotel The Stamford
HOTEL OVERVIEW
Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANY
At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Assistant Director, F&B Marketing
Are you a dynamic marketing professional with a passion for food, beverage, and unforgettable hospitality experiences? Do you thrive in a fast-paced environment where creativity meets strategy? If so, we want you to lead the marketing charge for our diverse portfolio of award-winning restaurants and bars—from the Michelin-starred elegance of JAAN by Kirk Westaway to the vibrant energy of The Stamford Brasserie; from the authentic Italian flair at the iconic Prego with close to 4 decades of stories to the spirted beats of ANTI:DOTE bar.
This isn’t just another F&B marketing role. You’ll be the driving force behind brand storytelling, guest engagement, and revenue growth across our venues—blending data-driven strategy with bold creativity. And you’ll do it all with the full support of our Marketing team.
Why You’ll Love This Role:
What We’re Looking For:
Your Playground:
If you’re ready to put your mark on a collection of beloved brands (and have the stats and creativity to prove it), we’d love to hear from you.
Apply now—let’s create something exceptional together.
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/
Employer questions
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Assistant Front Office Manager |
20-Mar-2026 |
| Orchid Hotel Pte Ltd | 60737 | SingaporeDowntown Tanjong Pagar, Central Region | |
Orchid Hotel is located strategically within the vicinity of historic Tanjong Pagar and is just a stone's throw away from Singapore's commercial district. The Hotel's 272 well-designed rooms will put you at ease with earthy-tone coloured rooms that smoothly blends with the eye-catchy floor tiles, which are well laid to welcome you to your room. Keeping you in mind, all our guest rooms are equipped with the convenience of broadband internet access, comfortable work desk and coffee & tea making facility. Our spacious 254 Deluxe room size of 32 sq m. provides the comfortable feel of your own room at home. Our 18 Exquisite Suites of 40 sq m. are available if you need more living space during your stay.
Key Responsibilities
Assist the Front Office Manager in overseeing the daily operations of the Front Office department.
Supervise front office staff including reception, concierge and guest services to ensure efficient operations.
Ensure all guest arrivals and departures are handled efficiently and professionally.
Address guest enquiries, requests and feedback promptly to ensure guest satisfaction.
Assist in handling guest complaints and resolving issues in a timely manner.
Ensure compliance with hotel policies, procedures and service standards.
Coordinate closely with Housekeeping, Reservations and other departments to ensure smooth room operations.
Assist in staff training, scheduling and performance supervision.
Prepare reports and monitor operational performance when required.
Requirements
Diploma or Degree in Hospitality Management or related field preferred.
Minimum 3–5 years of experience in Front Office operations, preferably in a supervisory role.
Good leadership and team management skills.
Strong communication and interpersonal skills.
Customer service oriented with good problem-solving abilities.
We regret that only shortlisted candidates will be notified.
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Chef De Partie (Indian Cuisine) |
20-Mar-2026 |
| Royal Plaza | 60803 | SingaporeOrchard, Central Region | |
Royal Plaza on Scotts (RP), Singapore’s first 100% smoke-free business hotel. Located in Orchard, RP has been voted Best Independent Hotel in Asia Pacific by TTG Asia for 10 years and awarded the 2017 TripAdvisor Certificate of Excellence.
Job Summary
Chef De Partie (Indian Cuisine) is responsible for managing and overseeing a designated kitchen section, ensuringthe preparation and presentation of high-quality A la Carte, Buffet, and Catering dishes in accordance with hotel standards. This role supports the Sous Chef and Executive Chef in maintaining operational excellence, foodconsistency, timely service delivery, and cost control across all outlets and functions.
As a key member of the culinary team, the Chef De Partie brings creativity, discipline, and passion to every dish, delighting guests while maintaining consistency with established recipes and Standard Operating Procedures (SOPs).
Areas of Focus
The primary focus of this role is to ensure consistent food quality, timely preparation and replenishmentof buffet and live cooking items, strict adherence to hygiene and safety standards, and effective coordination within the kitchen team to support seamless service operations.
Strategic Responsibilities / Duties
Prepare daily food items for A la Carte, Buffet, and Catering menus in accordance with approved recipes and current SOPs.
Planning of menus consider availability of raw food and ingredients, availability of skills required in preparing new menus, style and standard of hotels.
Ensure mise-en-place is prepared in advance to support efficient and timely service.
Manage and operate the assigned kitchen section independently while maintaining quality standards.
Station at the live cooking counter when required, ensuring prompt replenishment of buffet items and timely response to guest requests.
Monitor food presentation, portion control, and consistency to meet brand and hotel standards.
Maintain cleanliness and hygiene of the work area, storage facilities, and kitchen equipment in compliance with food safety regulations (HACCP standards where applicable).
Ensure proper storage, labelling, and rotation of food items to minimize wastage and maintain freshness.
Support cost control initiatives by minimizing spoilage, monitoring stock levels, and reporting shortages.
Assist in training and supervising cooks and trainees.
Coordinate with other kitchen sections to ensure smooth workflow during service.
Adhere strictly to health, safety, and fire regulations within the kitchen.
Participate in menu tastings, briefings, and continuous improvement initiatives.
Communicates to his/her superior any difficulties, guest and other relevant information.
Perform additional duties as assigned by reporting manager.
Key Skills and Requirements
Diploma certificate in Culinary Arts or equivalent professional training.
Minimum 2 years of experience in a similar role within a hotel or high-volume kitchen environment.
Knowledgeable in cooking techniques, food preparation,and kitchen operations.
Demonstrate awareness of food safety, hygiene regulations, and HACCP standards.
Ability to manage a section independently under pressure and detailed oriented.
Flexibility to work shifts, weekends, and public holidays as required by operations.
Candidates with relevant qualifications but no prior experience are welcome to apply.
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Director of Sales & Marketing |
20-Mar-2026 |
| Holiday Inn Singapore Orchard City Centre | 60810 | SingaporeOrchard, Central Region | |
More than an iconic place to stay, Holiday Inn Hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with the team, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.
At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Holiday Inn Singapore Orchard City Centre is looking for a Director of Sales & Marketing who can oversee and direct all Sales and Marketing activities. Responsibilities include overseeing the planning and development of promotional strategies and marketing plans; overseeing and assisting with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan. Responsibilities also require direct and routine interaction with the Regional Sales and Marketing office.
Responsibilities include, but are not limited to:
Produce the Annual Revenue Plan, Marketing Budgets and Forecasts
Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved
Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc
Create and implement special programs to achieve greater profitability
Enhance the image of the hotel in the local community
Review regularly activity reports of Sales and Marketing personnel to ensure targets and Sales objectives are being met
Investigate potential markets
Manage the development of new products and services
Oversee the development of new marketing strategies
Conduct market research
Work with Director of Finance in the preparation and management of the Department’s budget
What We Need From You
Bachelor’s degree in Sales, Marketing or related field, and have 4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
Required Skills:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving, reasoning, motivating, organizational and training abilities
Proficient in the use of Microsoft Office
Good communication and writing skills
What We Offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:
- Duty meals
- Birthday Leave on your birthday month
- Monthly LOVE Hour
- Medical, dental & optical benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Singapore Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow opportunities
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.
Executive Pastry Chef - NoMad Singapore |
20-Mar-2026 | |
| HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 60822 | SingaporeOrchard, Central Region | |
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with the Singaporean charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore
OVERVIEW OF ROLE
The Executive Pastry Chef is responsible for leading the pastry and bakery operations across the hotel, overseeing the creation, execution and consistency of all pastry, dessert and baked offerings.
This role drives creativity and innovation while ensuring operational excellence, quality control and alignment with the NoMad brand identity. Working closely with the Director of Culinary and F&B leadership team, the Executive Pastry Chef plays a key role in shaping the hotel’s culinary positioning through distinctive and memorable pastry experiences.
The role is also instrumental during pre-opening, responsible for menu development, kitchen setup, sourcing of pastry equipment and building a high-performing pastry team.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Executive Pastry Chef are summarised below; however the list is not exhaustive.
GENERAL DUTIES
• Lead the pastry and bakery operations across all outlets, including restaurants, bars, banquets and in-room dining.
• Develop and execute innovative pastry menus, desserts and baked items that reflect the NoMad brand identity.
• Ensure consistency, quality and presentation of all pastry products across all service periods.
• Work closely with the Director of Culinary to align pastry offerings with the overall culinary direction of the hotel.
• Oversee daily production, preparation and service to ensure efficiency and high standards.
• Monitor food quality, taste and presentation to meet guest expectations and brand standards.
• Undertake any other duties or tasks deemed reasonable by the Director of Culinary or General Manager.
MENU DEVELOPMENT & CREATIVITY
• Conceptualise and develop signature desserts and pastry items that enhance the hotel’s culinary identity.
• Continuously innovate and refresh menus based on trends, seasonality and guest preferences.
• Collaborate with F&B and Marketing teams on special promotions, events and seasonal offerings.
• Ensure all recipes are standardised, documented and consistently executed.
PRE-OPENING & SETUP
• Lead the setup of pastry kitchens, including equipment selection, layout planning and workflow design.
• Support procurement of pastry-related OS&E and ingredients.
• Develop pre-opening training plans and operational procedures.
• Participate in menu tastings, trials and concept development for all outlets.
• Build and train the pastry team prior to opening.
LEADERSHIP AND MANAGEMENT
• Lead, train and develop the pastry team to achieve high performance and consistency.
• Foster a culture of creativity, discipline and teamwork within the pastry department.
• Conduct training, coaching and performance evaluations for team members.
• Ensure proper staffing, scheduling and productivity within the department.
• Promote collaboration with other kitchen and service teams.
COST CONTROL & OPERATIONS
• Manage food cost within the pastry department through effective planning and portion control.
• Monitor inventory, ordering and wastage to ensure cost efficiency.
• Work closely with Purchasing and Cost Control teams to manage suppliers and ingredient sourcing.
• Ensure compliance with budget and financial targets.
FOOD SAFETY & COMPLIANCE
• Ensure compliance with food safety, hygiene and sanitation standards.
• Maintain a clean and organised pastry kitchen at all times.
• Ensure proper handling, storage and labelling of all food items.
• Comply with local regulations and company policies related to food safety.
GUEST EXPERIENCE & BRAND REPRESENTATION
• Deliver pastry experiences that enhance the overall guest journey and brand perception.
• Ensure presentation and quality reflect the sophistication and identity of NoMad.
• Support guest engagement through creative and memorable dessert offerings.
• Uphold brand standards in all aspects of pastry production and presentation.
EXPECTATIONS:
The Executive Pastry Chef is expected to:
• Always maintain a consistently professional demeanor.
• Represent NoMad positively in all interactions with internal and external stakeholders.
• Always adhere to company policies and procedures, including food safety and hygiene standards.
• Demonstrate creativity, innovation and attention to detail in all pastry creations.
• Foster clear communication and strong teamwork within the kitchen.
• Exhibit leadership and accountability in managing the pastry operations.
• Champion company values and foster a collaborative and respectful working culture.
QUALIFICATIONS
• Degree or Diploma in Culinary Arts, Pastry Arts or a related field.
• Minimum 8–10 years of experience in pastry or bakery operations, with at least 3–5 years in a leadership role.
• Strong expertise in pastry techniques, dessert creation and bakery production.
• Experience in luxury or upscale hospitality environments is preferred.
• Proven ability to develop innovative menus and lead pastry teams.
• Strong knowledge of food safety, hygiene and kitchen operations.
• Excellent leadership, organisational and communication skills.
• Passion for culinary excellence and creativity.
Director of Food & Beverages |
20-Mar-2026 | |
| Craig Road Property Holdings Pte. Ltd. | 60812 | SingaporeRaffles Place, Central Region | |
Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com
What do we expect of you?
The Director of Food & Beverages is responsible for overseeing the operation and staff of all food and beverage departments on property, and to maintain the highest level of standards and efficiency. This role functions as the strategic business lead, overseeing development and implementation of departmental strategies and ensuring implementation of the brand service strategy and initiatives.
How your day looks:
Operational Leadership
Financial Management
Team Leadership & Development
Guest Experience & Standards
Strategic Contribution
Qualifications & Experience
How do you deliver this?
Tell It Like It Is- Be authentic, honest, direct, sincere & professional.
Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
Gain Trust- Be dependable, deliver on promises, take ownership & follow through.
Play To Win – Be original, bold, cutting edge and decisive.
Right Here, Right Now – Be attentive, meticulous, determined & impressive.
Guest Services Manager |
20-Mar-2026 | |
| Marriott International | 60735 | SingaporeSentosa, Central Region | |
JOB SUMMARY
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Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
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CANDIDATE PROFILEÂ
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Education and Experience
⢠High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
⢠2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
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CORE WORK ACTIVITIES
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Leading Guest Services TeamsÂ
⢠Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
⢠Encourages and builds mutual trust, respect, and cooperation among team members.
⢠Serves as a role model to demonstrate appropriate behaviors.
⢠Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
⢠Celebrates successes and publicly recognizes the contributions of team members.
⢠Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
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Maintaining Guest Services and Front Desk Goals
⢠Develops specific goals and plans to prioritize, organize, and accomplish your work.
⢠Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
⢠Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
⢠Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
⢠Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
⢠Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
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Ensuring Exceptional Customer ServiceÂ
⢠Provides services that are above and beyond for customer satisfaction and retention.
⢠Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
⢠Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
⢠Serves as a leader in displaying outstanding hospitality skills.
⢠Sets a positive example for guest relations.
⢠Responds to and handles guest problems and complaints.
⢠Empowers employees to provide excellent customer service.
⢠Observes service behaviors of employees and provides feedback to individuals.
⢠Strives to improve service performance.
⢠Provides immediate assistance to guests as requested.
⢠Ensures employees understand customer service expectations and parameters.
⢠Participates in the development and implementation of corrective action plans to improve guest satisfaction.
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Implementing Projects and Policies
⢠Implements the customer recognition/service program, communicating and ensuring the process.
⢠Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
⢠Manages payroll administration.
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Conducting Human Resource Activities
⢠Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
⢠Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
⢠Participates in employee progressive discipline procedures.
⢠Uses all available on the job training tools for employees.
⢠Solicits employee feedback, utilizes an âopen doorâ policy and reviews employee satisfaction results to identify and address employee problems or concerns.
⢠Supervises on-going training initiatives and conducts training when appropriate.
⢠Participates in the employee performance appraisal process, providing feedback as needed.
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Additional ResponsibilitiesÂ
⢠Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
⢠Analyzes information and evaluating results to choose the best solution and solve problems.
⢠Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
⢠Maintains high visibility in public areas during peak times.
⢠Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
⢠Performs Front Desk duties in high demand times.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. â¯We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Â
W Hotelsâ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weâre here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsâ passions to life. If you are original, innovative, and always looking towards the future of whatâs possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,â begin your purpose, belong to an amazing globalâ team, and become the best version of you.
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Assistant Manager for New Outlet (RWS) |
20-Mar-2026 |
| Rogue Traders Pte Ltd | 60825 | SingaporeSentosa, Central Region | |
Born from the same fire that built Burnt Ends, People People Brewery is where great beer, wood-fired food, music, and community come together at Resorts World Sentosa. We’re a working brewery, smokehouse, and social space rolled into one.
Here, beers are brewed just metres from the table, the wood fire is always burning, and the space hums with good conversation, great music, and shared moments. From casual catch-ups and milestone celebrations to big sporting events watched together with a cold beer in hand, it’s a place to gather with friends, meet new people, and often stay a little longer than planned.
We’re building our opening team now; people who love hospitality, thrive in a vibrant, fast-paced environment, and genuinely care about creating memorable experiences for guests. If you’re excited to help shape a brand from day one and be part of a venue that feels like a true community hangout, we’d love to meet you.
Job Responsibilities:
Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Plan continuous improvement activities within the outlet
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Ensure customers have a memorable dining experience
Constantly obtain customer feedback during operations to ensure satisfaction
Monitor setup, maintenance, cleanliness and safety of dining areas
Perform duties like ordering, serving, clearing and setting of tables
Greet customers as they arrive and showing them to their table
Promote sales and be familiar with promotions and menu
Coordinate food service between kitchen and service crew
Attend to customer complaints (if any)
To handle cashiering duties
Assist to upsell promotions
Constantly motivate & cultivate a team spirit in the restaurant
Maintains utmost service standards and discipline/grooming among the service staff
Supervise and train the service staff to Restaurant standards of excellence
Any other appropriate duties and responsibilities as assigned
Job Requirements:
Possess 2-3 years of F&B service experience
No minimum cert required
Possess good communication & interpersonal skills.
Able to work independently and as a team.
5 day work week (44 hours per week)
Only Singaporeans and Permanent Residents need apply
Benefits:
Medical insurance
Dental coverage
Annual performance bonus
Strong growth and development opportunities
12 days Annual leave + 1 day Birthday leave
1.5x OT pay for hours worked beyond 44/week
If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!
Duty Manager - The Singapore EDITION |
20-Mar-2026 | |
| Marriott International | 60734 | SingaporeSingapore | |
JOB SUMMARY
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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
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CANDIDATE PROFILEÂ
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Education and Experience
⢠High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
⢠2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
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CORE WORK ACTIVITIES
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Supporting Management of Front Desk TeamÂ
⢠Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
⢠Encourages and builds mutual trust, respect, and cooperation among team members.
⢠Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
⢠Ensures employee recognition is taking place on all shifts.
⢠Establishes and maintains open, collaborative relationships with employees.
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Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
⢠Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
⢠Develops specific goals and plans to prioritize, organize, and accomplish your work.
⢠Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
⢠Strives to improve service performance.
⢠Collaborates with the Front Office Manager on ways to continually improve departmental service.
⢠Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
⢠Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
⢠Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
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Ensuring Exceptional Customer ServiceÂ
⢠Provides services that are above and beyond for customer satisfaction and retention.
⢠Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
⢠Serves as a role model to demonstrate appropriate behaviors.
⢠Sets a positive example for guest relations.
⢠Displays outstanding hospitality skills.
⢠Empowers employees to provide excellent customer service.
⢠Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
⢠Provides feedback to employees based on observation of service behaviors.
⢠Handles guest problems and complaints effectively.
⢠Interacts with guests to obtain feedback on product quality and service levels.
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Managing Projects and Policies
⢠Implements the customer recognition/service program, communicating and ensuring the process.
⢠Ensures compliance with all Front Office policies, standards and procedures.
⢠Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
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Additional ResponsibilitiesÂ
⢠Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
⢠Analyzes information and evaluating results to choose the best solution and solve problems.
⢠Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
⢠Functions in place of the Front Office Manager in his/her absence.
⢠Communicates critical information from pre- and post-convention meetings to the Front Office staff.
⢠Participates in department meetings.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act â polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations â breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
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But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
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We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,â begin your purpose, belong to an amazing globalâ team, and become the best version of you.
Restaurant Assistant Manager |
20-Mar-2026 | |
| MAHARAJA GRILL AND BAR PTE. LTD. | 60756 | SingaporeSingapore | |
• Adhere to hygiene and safety standards
• Take reservations and enquire purpose of visit.
• Present menu and share promotions, specials, and items to customers.
• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.
• Oversee a team of servers who are assigned to his/her shift.
• Key orders in the Point-of-Sale system efficiently.
• Process payment and check bills promptly.
• Assist the restaurant manager by getting involved in planning and organizing special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Complete opening, operating, and closing procedures.
• Handle problems with cashier payments.
• Escalate guests' complaints to the duty manager if unable to conduct service recovery.
• Adhere to the company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned
RESTAURANT MANAGER |
20-Mar-2026 | |
| KENNY ROGERS (MARINA SQUARE) PTE. LTD. | 60789 | SingaporeSingapore | |
We’re currently looking for an experienced & self-driven restaurant manager to lead our team.
Responsibilities includes:
Requirements:
OUTLET MANAGER |
20-Mar-2026 | |
| LAO HUO TANG F&B PTE. LTD. | 60792 | SingaporeSingapore | |
1. Overall Purpose
The Outlet Manager is responsible for overseeing the day-to-day operations of the outlet to ensure smooth functioning, excellent customer experience, profitability, and compliance with company standards and policies.
2. Key Responsibilities
A. Operations Management
Oversee daily operations, including opening and closing procedures.
Ensure the outlet meets brand standards for cleanliness, presentation, and service.
Manage stock levels and inventory control; coordinate with suppliers and purchasing.
Implement and monitor standard operating procedures (SOPs).
Handle POS operations, cash control, and daily sales reconciliation.B. Customer Service
Maintain high levels of customer satisfaction through excellent service.
Resolve customer complaints and feedback promptly and professionally.
Ensure staff deliver consistent and personalized customer experiences.C. Sales & Profitability
Achieve monthly sales targets and profitability goals.
Monitor sales trends and develop promotional strategies to boost revenue.
Control costs, including labor, wastage, and operational expenses.D. Staff Management
Recruit, train, schedule, and supervise outlet staff.
Conduct performance reviews and provide coaching or disciplinary actions as needed.
Motivate the team to achieve service excellence and sales goals.E. Compliance & Safety
Ensure compliance with health, safety, hygiene, and licensing regulations.
Conduct regular inspections and audits of the outlet.
Maintain proper records of incidents, accidents, and safety procedures.F. Reporting & Administration
Prepare daily, weekly, and monthly sales and performance reports.
Track key performance indicators (KPIs) such as customer satisfaction, sales per staff, and cost ratios.
Coordinate with HR, Finance, and Marketing departments as required.3. Skills & Qualifications
Diploma/Degree in Hospitality, Business Management, or related field.
Minimum 3–5 years of supervisory or managerial experience in a similar outlet.
Strong leadership, organizational, and communication skills.
Customer-focused mindset with problem-solving ability.
Proficiency in POS systems and basic MS Office tools.4. Key Performance Indicators (KPIs)
Sales performance vs. target
Customer satisfaction scores
Staff turnover rate
Cost control (food cost, labor cost, wastage)
Audit and compliance resultsWould you like me to tailor this job scope for a specific industry — for example, restaurant / café, retail store, or hotel outlet? That way I can adjust the duties and KPIs to match your needs.
RESTAURANT MANAGER |
20-Mar-2026 | |
| LAO HUO TANG GROUP PTE. LTD | 60796 | SingaporeSingapore | |
We’re currently looking for an experienced & self-driven restaurant manager to lead our team.
Responsibilities includes:
1. Maintaining the restaurant's revenue, profitability and quality goals.
2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
3. Overseeing stock and ordering supplies
Requirements:
1. Minimum 3 years’ experience
2. Proven customer service experience, strong leadership, motivational and people skill
3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.
RESTAURANT MANAGER |
20-Mar-2026 | |
| SOUP EMPIRE HOLDINGS PTE. LTD | 60799 | SingaporeSingapore | |
We’re currently looking for an experienced & self-driven restaurant manager to lead our team.
Responsibilities includes:
1. Maintaining the restaurant's revenue, profitability and quality goals.
2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
3. Overseeing stock and ordering supplies
Requirements:
1. Minimum 3 years’ experience
2. Proven customer service experience, strong leadership, motivational and people skill
3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.
HEAD CHEF |
20-Mar-2026 | |
| SOUP EMPIRE HOLDINGS PTE. LTD | 60802 | SingaporeSingapore | |
We’re currently looking for an experienced & self-driven chef to join our team.
Responsibilities includes:
Requirements:
OUTLET MANAGER |
20-Mar-2026 | |
| SOUP EMPIRE HOLDINGS PTE. LTD | 60804 | SingaporeSingapore | |
Outlet Manager Job Scope
1. Operations Management
2. Sales and Revenue
3. Customer Service
4. Staff Management
5. Inventory and Supply
6. Reporting and Administration
7. Branding and Presentation
Director Of Food & Beverages |
20-Mar-2026 | |
| Accor Asia Corporate Offices | 60807 | SingaporeSingapore | |
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.
Company Description
A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.
Job Description
What do we expect of you?
The Director of Food & Beverages is responsible for overseeing the operation and staff of all food and beverage departments on property, and to maintain the highest level of standards and efficiency. This role functions as the strategic business lead, overseeing development and implementation of departmental strategies and ensuring implementation of the brand service strategy and initiatives.
How your day looks:
Operational Leadership
Financial Management
Team Leadership & Development
Guest Experience & Standards
Strategic Contribution
Qualifications & Experience
How do you deliver this?
Tell It Like It Is- Be authentic, honest, direct, sincere & professional.
Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
Gain Trust- Be dependable, deliver on promises, take ownership & follow through.
Play To Win – Be original, bold, cutting edge and decisive.
Right Here, Right Now – Be attentive, meticulous, determined & impressive.
Additional Information
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Senior Manager/Manager, Hospitality Service Excellence & Learning Development |
20-Mar-2026 |
| Resorts World at Sentosa Pte Ltd | 60820 | SingaporeSouthern Islands, Central Region | |
Resorts World Sentosa (RWS) is Asia’s premium lifestyle destination resort located on Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are seven unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS has been named “Best Integrated Resort” since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific’s travel industry.
Job Summary
We are looking for a passionate and driven Senior Manager / Manager, Service Excellence & Learning Development to lead and support the hospitality learning and development function across hotel and F&B operations. This role is responsible for driving service excellence initiatives, establishing service standards, and implementing effective training programs to enhance team members’ skills, knowledge, and service mindset.
The individual will play a key role in strengthening service culture and ensuring training and service quality initiatives are aligned with business needs and guest expectations. Scope and level of responsibilities will be commensurate with the candidate’s experience and seniority.
Key Responsibilities
Service Excellence & Standards
Act as a catalyst for change and continuous improvement in service performance and quality.
Support the establishment and enhancement of service standards, procedures, and systems across hospitality operations.
Promote a strong service culture across hotels and F&B outlets.
Learning & Development
Manage and implement training programs including new employee orientation, Train-the-Trainer, product knowledge, service standards, and guest experience.
Develop and support a network of departmental training champions.
Ensure effective training initiatives are in place and aligned with operational needs.
Develop ad-hoc learning materials to address service gaps or development needs.
Training Needs & Performance Monitoring
Identify training needs or gaps and implement solutions to improve productivity and performance.
Monitor key performance indicators related to training (e.g., learning hours) and service quality (e.g., LQA standards).
Conduct and track internal audits to evaluate training effectiveness and recommend improvements.
Stakeholder Collaboration
Support in implementing training initiatives and service standards.
Work closely with operational departments to develop and execute monthly training plans.
Partner with Corporate L&D to co-develop learning roadmaps and content.
Guest Feedback & Continuous Improvement
Analyze guest feedback and review quality standards to ensure relevance and effectiveness.
Recommend action plans and coaching strategies to address service gaps.
Talent Development & Compliance
Support talent development initiatives and projects.
Ensure compliance with workplace safety and health regulations and maintain a safe working environment.
Perform other ad-hoc duties as assigned.
Requirements
Degree or Diploma in Hospitality, or related discipline.
ACTA or equivalent training certification preferred.
Minimum 5–10 years of experience in hospitality training, service excellence, or operations across hotel and/or F&B environments.
Experienced in conducting and delivering stand-up training programs, applicable and appropriate to business needs.
Strong business acumen, resourcefulness, and results-driven mindset.
Ability to work independently and in a team.
Good cross-cultural awareness and ability to work across different levels of the organization.
Proficient in Microsoft Office tools.
Restaurant Manager |
20-Mar-2026 | |
| 1855 F&B PTE. LTD. | 60829 | SingaporeTiong Bahru, Central Region | |
*************************************************
Job Summary
Restaurant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.
Responsibilities
Executive Chef |
20-Mar-2026 | |
| The Hongkong and Shanghai Hotels | 60702 | ThailandBangkok | |
Working with a talented team of Food & Beverage professionals, The Peninsula Bangkok is seeking a forward thinking and creative Executive Chef to oversee all culinary operations.
Job Purpose
Accountable for all aspects of kitchen operations including culinary operation and production in accordance by The Peninsula standards, food costs, manpower planning, health and safety compliance and developing the Culinary & Kitchen team.
Maintain the culinary reputation of The Peninsula Bangkok by formulating commercial strategies to ensure guest satisfaction, seamless restaurant operations and maximised profitability.
Strengthen food creativity, menu design and culinary competitiveness across all outlets and banqueting to create awareness in the local market.
Key Accountabilities
Requirements
We are delighted to receive your resume for further consideration.
Executive Chef |
20-Mar-2026 | |
| Siam Chaophraya Holdings Company Limited | 60703 | ThailandBangkok | |
Working with a talented team of Food & Beverage professionals, The Peninsula Bangkok is seeking a forward thinking and creative Executive Chef to oversee all culinary operations.
Job Purpose
Accountable for all aspects of kitchen operations including culinary operation and production in accordance by The Peninsula standards, food costs, manpower planning, health and safety compliance and developing the Culinary & Kitchen team.
Maintain the culinary reputation of The Peninsula Bangkok by formulating commercial strategies to ensure guest satisfaction, seamless restaurant operations and maximised profitability.
Strengthen food creativity, menu design and culinary competitiveness across all outlets and banqueting to create awareness in the local market.
Key Accountabilities
Requirements
We are delighted to receive your resume for further consideration.
Assistant Manager, Food & Beverage |
20-Mar-2026 | |
| ONYX Hospitality Group | 60704 | ThailandKathu, Phuket | |
Description:
Qualifications:
Education:
Bachelor
Years of experience:
2-4
Number of positions:
1
Cluster Revenue Manager |
20-Mar-2026 | |
| Pavo Hospitality Solutions | 60701 | ThailandLak Si, Bangkok | |
Cluster Revenue Manager
The Cluster Revenue Manager plays a key role in driving total revenue performance across the assigned portfolio by implementing effective pricing strategies, managing inventory, and leveraging data-driven demand forecasting.
With a primary focus on rooms revenue, this role also contributes to the optimization of ancillary revenue streams, including Food & Beverage, Spa, and other topline segments, ensuring a holistic approach to revenue maximization and profitability.
Job Responsibilities
A) Revenue & Yield Management
Develop and implement pricing strategies to maximize rooms revenue.
Monitor designated properties’ performance through key metrics (RevPAR, ADR, Occupancy, RGI).
Manage room inventory across all distribution channels (Brand.com, OTAs, GDS, Direct Reservations).
Oversee availability, length of stay, and rate restrictions to optimize occupancy and ADR performance.
Continuously monitor competitor pricing, market dynamics, and major city-wide events to anticipate demand shifts and refine revenue strategies
Ensure revenue management practices align with brand standards and owner expectations.
B) Forecasting & Reporting
Prepare monthly forecasts for rooms revenue.
Analyze pickup, booking pace, and market demand to adjust forecasts.
Present monthly revenue performance reports to management and ownership.
Provide insights and recommendations to the Cluster General Manager and Sales & Marketing team.
C) Collaboration
Work closely with Sales & Marketing to align pricing with promotional activities.
Drive collaboration with Reservations and Front Office teams to enhance upselling performance, implement effective overbooking strategies, and optimize inventory management, including static contracted rates and room type allocation, supported by data-driven insights.
Coordinate with F&B team to monitor outlet/bar performance and recommend revenue opportunities (special menus, promotions, bundling with rooms).
D) Systems & Distribution
Manage rate loading, inventory, and promotions in PMS, CM, IBE, RMS and BI tools.
Ensure rate parity and accuracy across all online channels.
Optimize visibility on OTAs, metasearch, and digital platforms.
E) Reservations, Front Office Operations & Team Management
Lead and mentor the reservations team to ensure operational excellence.
Maintain data accuracy and integrity across all reservation systems.
Align team practices with current rate strategies and restrictions.
Educate team members on property seasonality and demand patterns.
Serve as the primary escalation point for complex inquiries and challenges.
F) Additional Responsibilities
Track and analyze guest booking behaviors, cancellation patterns, and lead times.
Support budgeting process with accurate data-driven revenue projections.
Identify ancillary revenue opportunities (e.g., packages with dining, upsell offers).
Ensure compliance with designated properties brand standards, policies, and procedures.
Job Requirements
Bachelor’s degree in hospitality, Business, or related field preferred.
Minimum 3-5 years’ experience in revenue management or reservations in a designated properties environment.
Strong analytical and numerical skills with knowledge of revenue management principles.
Proficiency in PMS, CM, IBE, RMS and BI tools.
Proficient in Thai language and English language.
Advanced skills in Excel, Power BI (or similar reporting tools).
Strong communication and presentation skills.
Detail-oriented, with the ability to work under pressure and make strategic decisions quickly.
Contact Details:
Email: admin@pavo-hospitality.com
Working Location: https://maps.app.goo.gl/zhzCQYKKhyGUmLg87
F&B Outlet Manager - Diplomat Bar |
20-Mar-2026 | |
| Hilton Hotel | 60705 | ThailandPathum Wan, Bangkok | |
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Outlet Manager is concerned with the strategic management of the Room Service and City Terrace, in line with prescribed Hilton policies and procedures.
What will I be doing?
As the Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Create an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service.
• Actively seek verbal feedback from customers and team members at each service period.
• Agree on and implement actions to make improvements to customer service.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Food & Beverage Manager.
• Make sure all customers’ requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day.
• Be available to assist on duty in the restaurant and bars during any busy days or special events.
• Be proactive towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask.
• Ensure all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating Procedures Manual are consistently delivered throughout the department.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and Managers, assessing team members against these standards.
• Ensure that training on departmental standards is regularly conducted in the outlets.
• Monitor standards through regular standards review checks.
• Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service.
• Implement and follow-through with improvements identified.
• Plan, prioritize, organize and control the day-to-day operation.
• Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize inhouse and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the restaurant at all times.
• Understand the situation in other departments and their implications for your own department.
• Plan ahead and ensure adequate resources are available.
• Manage the departmental operation and taking action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, and handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Maintain event and function histories to assist with returning events.
• Participate in future menu changes with the Food & Beverage Manager and the Executive Chef, taking into consideration new F&B trends, market demands and sales achievements.
• Attend and participate in regular F&B operational and roster meetings.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals and clear direction to the team.
• Set and agree to departmental objectives for self and team.
• Represent the needs of the team to others in the hotel.
• Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Seek out and maximize departmental and hotel revenue opportunities.
• Be aware of potential highs and lows in the business.
• Create and implement sales promotions and team member incentives as per discussion with the F&B Manager.
• Assist the F&B Manager with preparation of event brochures.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Supervise the financial performance of the department in line with the profit plan.
• Use key monitors and financial targets to evaluate the department’s performance and make future plans.
• Complete regular financial and operating reports as required or requested by the F&B Manager.
• Forecast potential revenues and costs.
• Following company control procedures, control costs without compromising standards.
• Analyze and explain any financial variance against plan.
• Set-up and maintain leave plans for the department.
• Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all the relevant information before commencing employment.
• Assist with planning and ensuring departmental orientation is carried out.
• Ensure that the Orientation Training manual for each outlet is kept up to date.
• Ensure that standards training, and assessments are carried out.
• Ensure the health, safety and well-being of customers and all team members.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Ensure that hygiene training is conducted at least once a year.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
An Outlet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• 2-4 years managerial position in a 4 / 5-star category hotel.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management communication and planning.
• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects,
• service techniques, and guest interaction.
• Considerable skills in math and algebraic equations using percentages.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Executive Housekeeper |
20-Mar-2026 | |
| Radisson Hotel Phuket Kata | 60706 | ThailandPhuket | |
: Executive Housekeeper
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Human Resources
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careers.kata@radisson.com
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0896516644
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19 .. 69
BENEFIT:
- Service Charge Guarantee 5,000.THB ( 5,000.- Pre Opening)
- 2 Days off /Week ( 2 /)
- Public Holiday 15 days ( 15 )
- Annual Vacation ()
- Birthday Leave ()
- Provident Fund ()
- Group Health Insurance ()
- Staff Uniform with laundry ()
- Gasoline Allowance ()
- Meal Allowance () Pre Opening
- Annual Health Check ()
- Career Development, and Special Room Rate with RADISSON
- Awesome pre-opening experience
**********************************************************
Trainees ( )
*** Email: careers.kata@radisson.com
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- 2
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- 6,000.-THB./
For more information about joining the team at Radisson Hotel Phuket Kata,
Please contact the Human Resources Department.
Opening Daily: Mon-Fri: 09.00-11.00 hrs. and 13.00-16.00 hrs.
Email: careers.kata@radisson.com
- 09.00 - 11.00 13.00 - 16.00 .
Loss Prevention Manager |
20-Mar-2026 | |
| Radisson Hotel Phuket Kata | 60707 | ThailandPhuket | |
: Loss Prevention Manager
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Radisson Hotel Phuket Kata (Pre-Opening Team)
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1
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Human Resources
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careers.kata@radisson.com
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0896516644
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19 .. 69
BENEFIT:
- Service Charge Guarantee 5,000.THB ( 5,000.- Pre Opening)
- 2 Days off /Week ( 2 /)
- Public Holiday 15 days ( 15 )
- Annual Vacation ()
- Birthday Leave ()
- Provident Fund ()
- Group Health Insurance ()
- Staff Uniform with laundry ()
- Gasoline Allowance ()
- Meal Allowance () Pre Opening
- Annual Health Check ()
- Career Development, and Special Room Rate with RADISSON
- Awesome pre-opening experience
**********************************************************
Trainees ( )
*** Email: careers.kata@radisson.com
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- 2
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- 6,000.-THB./
For more information about joining the team at Radisson Hotel Phuket Kata,
Please contact the Human Resources Department.
Opening Daily: Mon-Fri: 09.00-11.00 hrs. and 13.00-16.00 hrs.
Email: careers.kata@radisson.com
- 09.00 - 11.00 13.00 - 16.00 .
FB Service Manager |
20-Mar-2026 | |
| Radisson Hotel Phuket Kata | 60708 | ThailandPhuket | |
: FB Service Manager
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Human Resources
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careers.kata@radisson.com
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0896516644
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BENEFIT:
- Service Charge Guarantee 5,000.THB ( 5,000.- Pre Opening)
- 2 Days off /Week ( 2 /)
- Public Holiday 15 days ( 15 )
- Annual Vacation ()
- Birthday Leave ()
- Provident Fund ()
- Group Health Insurance ()
- Staff Uniform with laundry ()
- Gasoline Allowance ()
- Meal Allowance () Pre Opening
- Annual Health Check ()
- Career Development, and Special Room Rate with RADISSON
- Awesome pre-opening experience
**********************************************************
Trainees ( )
*** Email: careers.kata@radisson.com
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- 2
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- 6,000.-THB./
For more information about joining the team at Radisson Hotel Phuket Kata,
Please contact the Human Resources Department.
Opening Daily: Mon-Fri: 09.00-11.00 hrs. and 13.00-16.00 hrs.
Email: careers.kata@radisson.com
- 09.00 - 11.00 13.00 - 16.00 .
Sales & Event Manager |
20-Mar-2026 | |
| Radisson Hotel Phuket Kata | 60709 | ThailandPhuket | |
: Sales & Event Manager
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0896516644
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BENEFIT:
- Service Charge Guarantee 5,000.THB ( 5,000.- Pre Opening)
- 2 Days off /Week ( 2 /)
- Public Holiday 15 days ( 15 )
- Annual Vacation ()
- Birthday Leave ()
- Provident Fund ()
- Group Health Insurance ()
- Staff Uniform with laundry ()
- Gasoline Allowance ()
- Meal Allowance () Pre Opening
- Annual Health Check ()
- Career Development, and Special Room Rate with RADISSON
- Awesome pre-opening experience
**********************************************************
Trainees ( )
*** Email: careers.kata@radisson.com
:
-
- 2
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-
- 6,000.-THB./
For more information about joining the team at Radisson Hotel Phuket Kata,
Please contact the Human Resources Department.
Opening Daily: Mon-Fri: 09.00-11.00 hrs. and 13.00-16.00 hrs.
Email: careers.kata@radisson.com
- 09.00 - 11.00 13.00 - 16.00 .
Junior Sous Chef │ Louise |
19-Mar-2026 | |
| Jia Group Holdings Limited | 60729 | Hong KongCentral, Central and Western District | |
Job Description
We are looking for a Junior Sous Chef. You will being a part of in charge to run an efficient kitchen section by consistently looking to improve the menu, producing great quality food, and working closely with Executive Chef in the overall operations of the restaurant.
What you will be doing :
Responsible for the food preparation and the kitchen operation.
Work closely with Executive Chef to develop the menu / new product
Ensure the preparation and quality of food provided are consistently maintained
Ensure all food products are produced in a professional manner and meet the company quality standard
Responsible for menu creation and development, and quality control
Provide training to junior staff
Assist to comment and make the change for current kitchen setup when require
What we are looking for :
Minimum 6+ years experience.
Hungry to think / Strong experience to develop new outstanding items
Experience in menu creation/development.
Experience in fine dining and Michelin starred restaurant is a MUST
Experience gain from hotel will be advantage
Have international exposure
Passionate about people and able to develop your team along with you
Able to source different ingredient over the world to make the new products
Have professional education training will be advantage
What we offer :
10 days Annual Leave
Medical and Dental Insurance
Staff Meals
Competitive Salary
Staff Discounts
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Manager, F&B – Clubhouse Restaurant |
19-Mar-2026 |
| Kerry Properties Limited | 60724 | Hong KongSha Tin, Sha Tin District | |
At Kerry Properties, we commit to employing people who are passionate and dedicated. We look for people who always strive for excellence and possess a positive attitude. In turn, we offer
Manager, F&B – Clubhouse Restaurant
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Responsibilities:
Manage the daily operations and affairs of the clubhouse restaurant.
Lead, motivate, and train the team to provide excellent dining services.
Oversee pricing structures, analyze costs, and prepare budget plans.
Maintain a reasonable inventory level to minimize wastage.
Continuously monitor market dynamics and create diverse dining experiences to cater to the needs of our customers.
Requirements:
Diploma or above in F&B Management or a related discipline.
Good knowledge of food and beverage.
Preferably with a minimum 8 years experience in F&B operations (Hotel, Clubhouse or High-end Restaurant) with at least 3 years experience in managerial level
Candidates with less experiences will be considered as Deputy Manager
Proficient in both spoken and written English and Chinese
Required to wear a uniform and work in shifts
Location: Sha Tin (Kau To Shan)
The personal data provided will only be used for recruitment and employment-related purposes. All personal data provided will be treated in strict confidence. All applications may be considered for other suitable position(s) in the Kuok/Kerry Group and its subsidiary/ associated companies. For correction of or access to personal data after submission of the application or enquiries on recruitment matters, please contact Human Resources Department. Please mark “Confidential: Personal Data Access/ Correction/ Recruitment Enquiries” on your correspondence. Information on unsuccessful candidates will normally be destroyed after 24 months from the date of application. By submitting an application through Kerry Properties' Career webpage, you are deemed to have consented to its Personal Information Collection Statement.
JIJA by Vicky Lau – Pastry Chef de Partie/ Demi Chef (Yunan Causual-Fine-Dining) |
19-Mar-2026 | |
| Leading Nation HK Limited | 60730 | Hong KongTsim Sha Tsui, Yau Tsim Mong District | |
Leading Nation
JIJA BY VICKY LAU
We are seeking a passionate and skilled Pastry Chef de Partie/Demi Chef to join our team at JIJA by Vicky Lau. The ideal candidate will have a solid foundation in pastry techniques and a love for creating beautiful desserts inspired by Yunnan cuisine. You will work alongside our Head Pastry Chef and Pastry Junior Sous Chef to produce exceptional pastries and desserts while contributing ideas to our seasonal menus.
Key Responsibilities:
Prepare a variety of pastries, desserts, and bread, ensuring high standards of quality and presentation.
Collaborate in developing creative seasonal dessert menus that align with our restaurant's identity.
Maintain quality control throughout the production process, ensuring all pastries meet our standards and are served fresh.
Support and train junior pastry staff, promoting a collaborative kitchen environment.
Assist in managing inventory for pastry ingredients, ensuring freshness and proper storage.
Uphold hygiene and safety standards in compliance with health regulations.
Key Skills & Qualifications:
Proven experience in pastry production, preferably in a fine dining environment.
A passion for innovative pastry design and flavor combinations; knowledge of Yunnan cuisine is a plus.
Strong interpersonal skills and ability to work collaboratively in a high-pressure kitchen.
Excellent attention to detail in presentation and quality control.
Ability to respond effectively to changing demands in a busy restaurant.
Benefits:
8 rest days per month (after probation)
Annual leave & Statutory holidays
Marriage leaves, Maternity leave, Paternity leave, Compassionate leave, etc
Meal allowance
Monthly Card Tips
Medical allowance
Staff discount
Interested parties please send your full resume including PRESENT & EXPECTED salary and DATE of available to "HR & Admin. Dept." by clicking Apply Now below.
The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group / Company.
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Technical Services Manager |
19-Mar-2026 |
| Parkview Hotel Services Ltd | 60723 | Hong KongWan Chai District | |
About Hong Kong Parkview
Hong Kong Parkview
We are seeking a high-calibre and experienced professional to join our team in the following role:
Technical Services Manager
Responsibilities:
Manage an engineering team ensuring the smooth operation and maintenance of all facilities mainly in clubhouse operations and serviced apartments
Prepare and arrange budgets and control the expenses on E&M contracts
Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance
Liaise and handle guest requests on technical related services
Prepare technical reports/analysis for internal and external customers
Oversee and monitor energy management of the properties and implement energy conservation initiatives to achieve Company’s sustainability directives
Monitor the performance of sub-contractors and site staff
Coordinate with related parties and establish strategies & plans and manage the associated works to meet the pre-defined objectives
Requirements:
Degree or Higher Diploma in Electrical, Mechanical, or Building Services Engineering, or a related discipline
5-8 years of relevant experience in hotel, clubhouse or property maintenance management
REW Grade B
Candidates with relevant professional membership is preferrable
Honesty, high integrity and self-motivation are expected
A good team player with excellent communication skills and well prepared to work under pressure
Good command of both written and spoken English and Chinese
What We Offer:
5-day work week
Medical plans
Birthday leave
Year-end double pay
Duty meals
Free shuttle bus (to and from Central; to Causeway Bay, Wanchai, Admiralty, and Aberdeen)
Career development opportunities
Please send full resume, expected salary and contact telephone number to
Hong Kong Parkview
Human Resources Department
88 Tai Tam Reservoir Road, Hong Kong
Confidential Fax No. 28123490
Email: recruit@hongkongparkview.com
(All data collected will be used for recruitment purpose only)
www.hongkongparkview.com
Restaurant Manager |
19-Mar-2026 | |
| YI WU PTE. LTD. | 60847 | SingaporeAng Mo Kio, North-East Region | |
OUTLET MANAGER |
19-Mar-2026 | |
| OCD Hands Pte. Ltd. | 60775 | SingaporeCentral Region | |
Responsibilities:
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Banquet Manager |
19-Mar-2026 |
| PARKROYAL COLLECTION Marina Bay, Singapore | 60855 | SingaporeDowntown Core, Central Region | |
Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.
Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.
Key Responsibilities
1. Event Planning & Execution:
Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.
Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).
Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.
Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.
2. Team Leadership & Development:
Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.
Foster a culture of excellence, teamwork, and proactive service.
Conduct regular performance reviews and identify training needs to enhance team skills.
3. Operational & Financial Management:
Manage the banquet department's budget, including labor costs, inventory, and equipment.
Ensure careful control of inventory for china, glassware, silverware, and linen.
Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.
Implement cost-control measures without compromising the quality of guest experience.
4. Quality Assurance & Guest Relations:
Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.
Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.
Handle guest feedback professionally and implement corrective actions where necessary.
Uphold the hotel's sustainability initiatives within banquet operations.
5. Administrative Duties:
Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).
Ensure compliance with all hotel policies, procedures, and statutory requirements.
Qualifications & Experience
Minimum Diploma in Hospitality Management, Business Administration, or a related field.
At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.
Proven track record of successfully managing high-profile and high-volume events.
In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.
Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).
Personal Attributes & Skills
Exceptional Leader: Inspirational, decisive, and able to perform under pressure.
Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.
Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.
Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.
Problem-Solver: Able to think quickly on your feet and provide effective solutions.
Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.
Additional Information
5-day work week
AWS and Performance Bonus
Annual Leave from 16 days
Up to 50% Associate Dining & Accommodation Discounts at Group Properties
Referral Incentive of S$1,000*
Career Development and Training opportunities
*Terms & Conditions Apply
We regret that only shortlisted applicants will be notified.
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F&B Assistant Manager - Origin and Bloom |
19-Mar-2026 |
| Marina Bay Sands Pte Ltd | 60841 | SingaporeMarina South, Central Region | |
Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
• The Assistant Manager will assist the General Manager and Assistant General Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Captains, Cashiers, Hosts and Service Attendants.
• This role will encompass the formulation and implementation of operating procedures and standards, the management and development of staff, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met.
• Support the Management team in achieving the financial, service and other related goals that have been set for the outlet through diligent and proactive management skills.
• Deputize for the General Manager, Assistant General Manager and Manager during his/her absence.
• Work with staff in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Monitor all cashiering procedures are processed in compliance with accounting standards. Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• On a regular basis, inspect table set-ups; check for cleanliness, neatness of the restaurant environment ensuring compliance with standards of cleanliness and order.
• Inspect food items are set in proper quantities and to Hotel standards.
• Review the reservation book, pre-assign designated tables and follow up on all special requests.
• Inspect that specified amount of food menus and wine lists are available and in good condition for each meal period.
• Anticipate heavy business times and organize procedures to handle extended waiting lines. Seek support from other outlets where appropriate.
• Ensure pre-shift meetings with staff are carried out and review all information pertinent to the day's business.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Supervise, mentor, train, schedule and evaluate staff. Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and staff satisfaction.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Maintains staff files.
• Responsible for maintaining and delivering reviews, discipline, staff awards, flex days, payroll, SRFs, etc.
• Approves the schedule and flex day requests for all restaurant staff.
• Responsible for coordinating training of all staff as required.
• Coordinates inventories and orders food and beverage products, supplies and equipment as required.
• Maintains guest profiles on a daily basis and takes appropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed.
Job Requirements
Education & Certification
• Certificate or Diploma in Restaurant Management or extensive F&B experience.
Experience
• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.
Other Prerequisite
• Fluent in English, knowledge of additional languages is a plus.
• Knowledge of cuisines, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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Front Desk Manager |
19-Mar-2026 |
| Marina Bay Sands Pte Ltd | 60842 | SingaporeMarina South, Central Region | |
Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job ResponsibilitiesManage Day to Day Operations
Lead Service and Operational Excellence
Manage Operational Risks
Achieve Employee Engagement
Manage Documentation, Financial and report management
Education & Certification
Experience
Other Prerequisites
Members when required
Do” attitude and mindset
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Vice Head Chef |
19-Mar-2026 | |
| SHANGHAI BUND PTE. LTD. | 60856 | SingaporeNewton, Central Region | |
Shanghai cuisine semi-fine dining restaurant
Shanghai Dim Sum experience is a must!
3.2k to 5k Basic + 2 Meal included
Working hours: 6days/week
Benefit: Medical Insurance, Year-end double pay, Commission, staff discount, staff meal provided.
Requirement:
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General Manager (Restaurant/ F&B) PW34 |
19-Mar-2026 |
| TRUST RECRUIT PTE. LTD. | 60878 | SingaporeNorth Region | |
Trust Recruit is Singapore’s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
Highlights
Basic + Transport Allowance + Mobile Allowance + AWS + PB
Oversee area managers
Planning & oversees financial budget
Tender projects, leasing renewal
Manpower & maintenance planning
Frequent Travel to Macau
Key Responsibilities:
Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth
Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.
Prepare, manage and achieve company’s annual operating and financial budget
Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.
Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.
Site ROIs for review and approval by senior management and ownership
Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management
Maintain and improve established quality and service standards
Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives
Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing
Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets
Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level
Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews
Requirement:
Diploma in Hospitality, F&B, Tourism or related discipline
Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets
Experience in leasing, tendering for tenancy a must.
Experience working with statutory boards will be an advantage.
Able to facilitate and orchestrate resources cross functionally to support business development activities
Strong negotiating skills and knowledge of lease document, terms and process.
HOW TO APPLY:
Interested applicants, please email to “ref32@trustrecruit.com.sg”.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092
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Duty Manager |
19-Mar-2026 |
| YOTEL SINGAPORE ORCHARD ROAD | 60741 | SingaporeOrchard, Central Region | |
Inspired by first class travel, YOTEL translates the language of luxury airline travel into compact but luxurious spaces without the hefty price tag. Uncompromisingly designed around the needs of guests,
YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.
Only Singaporean may apply
Main Responsibilities:
Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.
What is this person like?
Minimum of four years of Front Office experience with at least two years as a Guest Services Executive role in a high-volume hotel environment preferred.
Pro-active with a ‘can do’ positive attitude.
Great attention to detail in everything that they do.
Sociable and confident with each other and our guests.
Able to do shift work, 5 days work week
Assistant Restaurant Manager (Wan Hao Chinese Restaurant) |
19-Mar-2026 | |
| Marriott International | 60869 | SingaporeOrchard, Central Region | |
JOB SUMMARY
To maximize sales and profitability for the department, ensuring the smooth running of daily operation. To build guestsâ relationship and trust, conduct effective training for associates.
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JOB DUTIES AND RESPONSIBILITIES
1. Work closely with Restaurant Manager and maintain the department profits through increased revenue and the minimizing costs.
2. Responsible for the outletâs profit and loss statement with Restaurant Manager.
3. Responsible for departmentâs controllables in relation to revenue with Restaurant Manager.
4. Responsible for asset management of outlet and facilities.
5. To be aware of all Marriott Guests Incentive Programmes and the correct accounting procedures pertaining to them.
6. Responsible for all accounting and billing procedures in the outlet.
7. Conduct accurate business demands forecast on a weekly basis to ensure efficient staffing and food ordering in the absent of Restaurant Manager.
8. Plan time sheets, work schedules and complete the wage progress report on a weekly basis and critique discrepancies in the absent of Restaurant Manager.
9. Ensure efficient management and supervisory scheduling.
10. Represent the outlet in all day to day operational needs.
11. Enforce operating standards/use records and to change, update and improve on a regular basis.
12. Develop plans and actions on a quarterly basis for the restaurant and follow-up accordingly.
13. Develop departmental training plans for associates and supervisors on a quarterly basis in consultation with HR and follow-up accordingly.
14. Responsible and maintain safety and hygiene standards in the outlet at all times.
15. Responsible for the execution of all associate reviews and appraisals in a professional and timely manner.
16. Responsible for all aspects of associate management including hiring and termination in consultation with the Director of Restaurant/Director of Food and Beverage.
17. Train, supervise, coach and counsel associates when necessary.
· Train & Coach :
a. Marriott Brand Standard
b. LSOP
c. Service Standard
18. Always update and maintain all SOPâs and LSOPâs.
19. Conduct preventive maintenance inspection on a monthly basis.
20. Promote inter-departmental relations through open communication channels.
21. Practice âopen doorâ policy in handling associates.
22. To be aware of the competitors in the market and complete a competition analysis on a quarterly basis.
23. Respond to guest enquiries or concerns within 24 hours via the most appropriate manner e.g. telephone, letter, etc.
24. Attend the following meetings together or in the absent of the Restaurant Manager:
a. Weekly Food & Beverage meeting
b. Fortnightly Leadership meeting
25. Conduct the following meetings together or in the absent of the Restaurant Manager:
a. Conduct Weekly Team Meeting
b. Conduct daily/weekly menu class
26. Use Total Quality Management as a way of improving standards and service for our guests and internal customers.
27. Lead by example, adopting a âhands onâ approach in order to motivate our associates to excel.
28. Understand Marriott Core Values and always ensure the well-being of an associates.
29. Comply with any reasonable request by an Executive Committee Member.
30. Practise Marriottâs Principles of Hospitality at all times.
31. Donât expect â inspect.
32. Be an optimistic team player and always have a âCan Do Attitudeâ or âGoing the Extra Milesâ
33. Cash/Bank Handling:
- Process all payment methods in accordance with Accounting procedures and policies.
- Follow property control audit standards and cash handling procedures (e.g., blind drops).
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
- Transport bank to/from assigned workstation, following security procedures.
- Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
34. Any other duties as may be assigned from time to time.
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JOB REQUIREMENTS
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of âWonderful Hospitality. Always.â by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatâs synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youâre happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandâs namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youâll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatâs The JW Treatmentâ¢. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,â begin your purpose, belong to an amazing globalâ team, and become the best version of you.
Guest Services Manager (Duty Manager) |
19-Mar-2026 | |
| New Park Property | 60739 | SingaporeRaffles Place, Central Region | |
The Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters.
Primary Responsibilities
· Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service
· Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
· Assists with the daily operations of Front Office
· Supervises daily duties, assign tasks, and check on progress
· Handles guests’ enquiries and incidents
· Has regular and close contact with guests to ensure in-depth understanding of feedback and trends
· Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
· Strives to improve service performance and provides services that are above and beyond for complete guest satisfaction
· Cooperates with the Finance team and leads the Front Office team on credit policies and procedures.
· Understands the impact of Front Office operations on the overall property financial goals and objectives.
· Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.
· Carries out any other duties as and when assigned by the management and department.
Duty Manager |
19-Mar-2026 | |
| The Fullerton Hotels and Resorts | 60744 | SingaporeRaffles Place, Central Region | |
Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.
Supervise, coach and ensure smooth daily operation of the Front Office operation
Be proactive in thinking, to be able to react fast to problems, and to make sound management decisions
Ensure that all VIP arrival rooms are checked and the amenities in the room prior the guest’s arrival
Welcome and bid farewell to all VIP guest
Well informed of hotel facilities and activities and be able to answer all inquiries
Develop and maintain close business contact with house guests and to provide personalised service whenever possible
Ensure that the lobby and the public areas are kept clean and maintained at all times
Develop and maintain close liaison with all supporting departments and personnel through good inter- departmental/inter-personal relationship
Compose incident reports relating to guest feedback and forward copies to various executive/department heads concerned
Respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts
Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds base on the established procedures, in the absence of the Director of Front Office/Assistant Front Office Manager
Ensure that manual key, guest card key, and guest room security procedures are followed
Assistant Guest Relations Manager |
19-Mar-2026 | |
| The Fullerton Hotels and Resorts | 60745 | SingaporeRaffles Place, Central Region | |
Transformed from a magnificent 1928 neo-classical landmark that was once home to the General Post Office, The Fullerton Hotel Singapore with its inspiring legacy and monumental Palladian architecture emanates a timeless grandeur while offering contemporary luxury and Asian hospitality to business and leisure travellers. Each of the 400 rooms and suites has been exquisitely designed by world-renowned architects Hirsch Bedner & Associates and furnished to provide guests the ultimate in opulence.
To assist the Guest Relations Manager, oversee the duties of thefront staff by monitoring the expected bookings, to make sure that the guests are being welcomed and greeted in an appropriate manner and that their registration and check in procedures have been carried out in a warm and friendly manner.
Ensuring and providing flawless, upscale, professional and high class guest service experiences.
To see that the staff members are handling the special needs of the guests like providing vehicle valet service, causing minimum disturbance, making arrangements for luggage collection as well as storage, ensuring that messages for guests have been promptly conveyed, to note down the complaints of the guests, etc.
Analysing customer feedback and providing strategic direction to continuously improve overall rating.
To perform check-in and check-out and assisting reception desk whenever required.
Checking of VIP rooms, special attention guest and decorating special occasion guest’s room.
Responding to guests needs and anticipating their unstated ones.
Establish a rapport with guests, maintaining good relationship and handle all guest feedback, requests and enquiries.
To assist Guest Relations Manager to manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures.
To assist Guest Relations Manager with send pre-arrival emails and to ensure that their preferences/request are met.
Maintain a high standard of personal appearance and grooming at all times in line with the hotel’s grooming standards/guidelines.
Lobby presence will be a key task. Main duties include the greeting and escorting of all guests patronizing our hotels, especially Japanese guests.
Assist in conducting site inspections especially to all VIP guests/clients.
Ensure that all individual guests, tours and groups are efficiently and expediently checked-in and checked out in accordance with established standards and procedures.
To be well informed of hotel facilities and be able to answer all guest inquiries.
To develop and maintain close business contact with in-house guests and to provide personalised service whenever possible.
Be familiar with and ensure that all preparations for group arrivals and departures are well organized.
Resolve all guest complaints and ensure guest satisfaction prior to departure.
Undertake any other duties as dictated by the Hotel’s Management from time to time.
Assistant Concierge Manager |
19-Mar-2026 | |
| Marriott International | 60743 | SingaporeSentosa, Central Region | |
JOB SUMMARY
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Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guestsâ needs and information prior to arrival that will lead to a unique, memorable and personal stay.
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CANDIDATE PROFILEÂ
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Education and Experience
⢠High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
⢠2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required
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CORE WORK ACTIVITIES
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Maintaining Concierge Goals
⢠Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
⢠Develops specific goals and plans to prioritize, organize, and accomplish work.
⢠Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.
⢠Understands the impact of departmentâs operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
⢠Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.
⢠Establishes relationships with local attractions, restaurants and other businesses to enhance guestsâ experiences.
⢠Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).
⢠Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.
⢠Provides check-in and check-out services and handles reservations when needed.
⢠Maintains knowledge of rooms and their locations, services and facilities of the hotel.
⢠Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.
⢠Responds to emergency situations using appropriate procedures.
⢠Maintains awareness of daily operations and events at the hotel.
⢠Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements
⢠Provides warm welcome and anticipation of guest needs throughout their stay.
⢠Encourages and building mutual trust, respect, and cooperation among team members.
⢠Serving as a role model to demonstrate appropriate behaviors.
⢠Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
⢠Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.
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Ensuring Exceptional Customer ServiceÂ
⢠Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.
⢠Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
⢠Responds to and handles guest problems and complaints.
⢠Sets a positive example for guest relations.
⢠Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
⢠Supports employees understanding of customer service expectations and parameters.
⢠Interacts with guests to obtain feedback on product quality and service levels.
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Additional ResponsibilitiesÂ
⢠Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
⢠Analyzes information and evaluates results to choose the best solution and solve problems.
⢠Informs and/or updates the executives and the peers on relevant information in a timely manner.
⢠Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotelsâ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weâre here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsâ passions to life. If you are original, innovative, and always looking towards the future of whatâs possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,â begin your purpose, belong to an amazing globalâ team, and become the best version of you.
Assistant Security Manager |
19-Mar-2026 | |
| Accor Asia Corporate Offices | 60746 | SingaporeSingapore | |
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.
Company Description
At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success.
The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.
At Pullman Singapore Hill Street, we don't do ordinary. We challenge the status quo, redefine hospitality with seamless, fun, cool and smart interactions. #BELIMITLESS
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure.
Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.
Job Description
Qualifications
Additional Information
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