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Restaurant and Banquet Manager

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

For our refined and personalized F&B Operation, we are now welcoming applicants for the position of Restaurant & Banquet Manager for a small and elegant a la carte restaurant, a small bar lounge, a side walk cafe, pool side dining, room service and a small function room for 150 pax theatre style.

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

  • Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
  • Training up your staff to deliver a high standard of friendly and personalized service to guests
  • Managing daily F&B operations of the restaurant, bar and banqueting
  • Soliciting guest feedback
  • Using that feedback to help us improve our F&B operation
  • Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

  • You love the business of Fine Dining within the context of a small boutique hotel.
  • You have a strong and adventurous disposition.
  • You love exploring new cultures.
  • You love communicating with people, even if they have trouble understanding you.
  • You truly love the sense of achievement in training up your team and making things happen with them.
  • You are flexible and can change focus quickly.
  • You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

  • A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
  • Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
  • Banqueting experience is highly desirable
  • Previous experience living/working outside your home country, preferably in Asia.
  • Good F&B business acumen.

You'll get:

  • A core role with a unique and leading boutique hotel in Laos.
  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
  • An environment where you're given opportunity to grow.
  • Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Waiter

Featured
Settha Palace HotelLaos - Vientiane

Settha Palace Hotel

Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Waiter.

This challenging full time hands-on position is for you if you:

  • Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
  • Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
  • Soliciting guest feedback to improve our F&B operation
  • Perform any other duties as assigned by the hotel's management
  • Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

  • The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
  • To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
  • An environment where you're given opportunity to grow and advance in your F&B career.
  • Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Novotel Singapore on Stevens : F&B Captain

4-Jan-2026
Accor Asia Corporate Offices | 57877SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.


Job Description


Company Description


Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life.  At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.

Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.

Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.


Job Description


  • Evaluate the operations and procedures and suggest improvements to the Outlet Manager.
  • Assign responsibilities to subordinates/ casuals / interns and offer assistance during busy periods.
  • Hold departmental meetings and conduct daily briefings.
  • Adhere to all house rules, regulations and Hotel policies.
  • Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
  • Attend F&B meetings.
  • Assist the Outlet Manager to analyse revenue and cost reports to be used for the preparation of a realistic annual budget.
  • Analyse monthly Profit and Loss statements to ascertain that all costs are in line.
  • Assist the Outlet Manager to enforce all pre-check and check control procedures.
  • Ensure that no reusable beverage is wasted.
  • Monitor the quality and quantity of all food and beverage items served.

Qualifications


  • Food Hygiene Certificate (

Kitchen Assistant @ Changi Jewel (Weekend)

4-Jan-2026
White Restaurant | 59161SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

White Restaurant

At White Restaurant, we are more than just a restaurant—we are a family that believes in sparking joy and happiness for everyone. Established in 1999, we are the founder of the iconic "White Beehoon", a dish that has won the hearts of many. Over the years, we have built a strong reputation for serving delicious uniquely Singaporean dishes in a warm and welcoming environment across our 9 outlets in Singapore.


Job Description

Job Scope

- Assist in food preparation and simple cooking and plating - Maintain cleanliness and hygiene in kitchen area - Wash, clean, and organize kitchen utensils & equipment - Support chef and kitchen team with daily tasks

Job Link
https://elconnect.sg/singapore-jobs-part-time/WHITE-BEEHOON-RESTAURANT-PTE-LTD/Kitchen-Assistant--Changi-Jewel-(Weekend)/MTE4MjIz

Job Requirements

Attire: 👕 BLACK - T-Shirt 👖 BLACK Long Jeans / Pants 👟 Kitchen Safety Shoe ‼️All employees must keep any visible tattoos covered while on duty.‼️ 🔸Able to communicate in Chinese🔸 🍱Meal is provided during Break Time🍱 🆔 Bring physical NRIC ⏱️ Arrive 10 mins before job start time. 📞 Contact site supervisor - send an image via WhatsApp of your surroundings would help site supervisor to locate you faster. (eg. Mall Entrance, Guard house, HDB block no., etc) 💬 WhatsApp text/call preferred for contacting site supervisor if voice call/SMS fails. 🛎️ Late comers may be rejected for the day’s job 📲 DO NOT turn up until you receive EL Connect app and email notification. 🚫 Leaving work before job end time is misconduct and may result in no pay. Payment is up to management discretion.

Kitchen Assistant

4-Jan-2026
Seorae Korean Charcoal BBQ | 59164SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Seorae Korean Charcoal BBQ

Welcome to SEORAE JIB, where 'SEORAE' signifies our expertise as the leading Korean BBQ restaurant in the world, and 'Jib’, or home, indicates our commitment to make you feel at home the moment you are with us.


Job Description

Job Description

- Good menu knowledge & food ingredients 
- Perform food preparation according to SOP 
- Perform housekeeping & Cleanliness duties 
- Perform kitchen safety measures 
- Any other tasks assign by management 

BENEFITS
*** Salary level depending on work experience 
* Attractive Salary Packages 
* Quarterly Sales Incentives 
* Annual Performance Bonus 
* Annual Leave (Up to 20 days) 
* Medical & Dental Benefits 
* Training & Certification 
* Career Advancement 
* Staff Meal & Discount 
* Annual Leave 

Job Requirements

*We regret to inform you that only shortlisted candidates will be notified.

Restaurant Supervisor

4-Jan-2026
WHEELER’S TROPIKANA PTE LTD | 59166SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

WHEELER’S TROPIKANA PTE LTD


Job Description

Job Description

  • Supporting restaurant management in overseeing daily operations
  • Key orders in the Point-of-Sale system efficiently
  • Ensure service excellent is maintained at all times and investigate the cause of customer complaints and take remedial actions
  • Interact and engage with restaurant guests and maintains high-quality service standards
  • Train, guide and motivate staff to ensure established culture and core operational standard are met
  • Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling and cleaning procedure/standards and food safety
  • Stimulating new customer growth through networking and customer recognition

Job Requirements

What are we looking for?

  • At least 1 - 2 year (s) of working experience is required for this position
  • An attitude that is keen and willing to learn
  • Good communication skills
  • Passionate and driven
  • Ability to build & maintain guest relations
  • Willing and able to work on weekends, public holiday / eve

What do we offer?

  • Transportation will be provided after midnight hours
  • Opportunity for Career Advancement within the Group
  • Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a funky and progressive brand, then this an opportunity to get excited about!

Additional Notes

  •  Specially looking for highly motivated individuals

  •  5 Days' Work Week & Sign on Bonus (Up to $800)

  •  Immediate position & Singaporean are welcome to apply

Chef De Partie (CKS)

4-Jan-2026
Millennium & Copthorne International Limited | 59184SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.


Job Description

  • Plans, prepares and cooks menu items as directed by Western Chef.
  • Assists in the development and planning of menus, including future food trends, new styles of service and concepts.
  • Ensures that customers are given a prompt and efficient service with timely food preparation and delivery.
  • Demonstrates and instructs cooks in food preparation and cooking skills.
  • Compiles all food orders for the section, ensuring food quality and cost are in line the restaurant standards.
  • Ensures stock, deliveries and wastage are all checked and recorded in line with the restaurant food standards.
  • Execute and maintain standard recipes, cooking techniques and presentation to assure consistency.
  • Maintains a consistent understanding of food costing, sales mix and menu planning.
  • Enforces controls to minimize food and supply waste and pilferage.
  • Ensures that high standards of sanitation, cleanliness and safety are maintained throughout all kitchen areas at all times.
  • Responsible for stock taking of ingredients, utensils, supplies and equipment within the section of work.
  • Ensures that food storage areas are maintained in accordance with the kitchen’s Hygiene, health and safety policies and procedures.
  • Support safe work habits and a safe working environment at all times.

Service Supervisor (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57699SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
  • Manage and operate POS systems, including all card and cash transactions
  • Assist in taking guest orders, recommending menu specialties, and upselling promotions
  • Check and ensure bills’ accuracy before printing it for guests.
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP
  • Assist in clearing tables and dishes from the dining area and side stations
  • Support the team and attend to guest inquiries/feedback politely and professionally
  • Assist in beverage preparation and support daily kitchen operations.
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition before being handed to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Any other duties as assigned by Management

Requirements

  • At least 2 years of work experience as a Captain or Supervisor in Asian culinary.
  • Excellent communication skills; verbally and in writing.
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy.
  • A team player to work collaboratively in a team environment.
  • Positive “can-do” attitude, motivated, passionate.
  • Ability to work in a fast-paced environment.
  • Proficiency in POS systems and online booking systems (I.e., Chope).
  • Willingness to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave, Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Senior / Guest Service Executive

4-Jan-2026
OASIA RESORT SENTOSA | 57700SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OASIA RESORT SENTOSA


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Front Office Trainee

4-Jan-2026
Four Points by Sheraton Singapore, Riverview | 57703SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Singapore, Riverview

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities.


Job Description

Company

Four Points by Sheraton Singapore, Riverview

fourpointssingaporeriverview.com

Designation

Front Office Trainee

Date Listed

10 Dec 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

From Jan 2025 - Flexible End

Profession

Hospitality

Industry

Hotel and Accommodation Services

Location Name

382 Havelock Road, Singapore

Address

382 Havelock Rd, Singapore 169629

Map

Allowance / Remuneration

$800 - 1,000 monthly

Company Profile

Four Points by Sheraton Singapore, Riverview offers 476 guest rooms, including nine suites, each a stylish sanctuary with contemporary elegance, modern conveniences, and charming river or city views. Premium and Deluxe Rooms feature spacious work areas for business travellers, while Junior Suites include a separate living room with sofa bed. Executive Suites on higher floors offer cosy living areas with stunning river views, and Family Rooms provide one king and two twin beds for comfort and togetherness. Select accessible rooms are thoughtfully designed for guests with disabilities. 

Job Description

  1. Assist the Senior/Duty Managers in directing and supervising the activities of the Front Office department.
  2. Attend to all guests' queries, improvement feedbacks and compliments, and attend to guests' needs promptly and professionally.
  3. Assign rooms for all arriving guests after checking the guest preferences in the absence of Room Controller.
  4. Adhere to occupational, health and safety legislation, policies and procedures.
  5. Perform other duties as assigned by the Management.

Job Requirement:

  • A team player with an eye for detail
  • Good customer service & communication skills
  • Able to work on rotating shift
  • Able to commit from January 2026 onwards
  • Applicants must be currently based in Singapore. Work pass sponsorship is not available for this position.

Application Instructions

Please apply for this position by submitting your resume to human.resource@fourpointssingaporeriverview.com

Kindly note that only shortlisted candidates will be notified.

Apply for this position

Guest Service Executive - Copthorne King's Hotel

4-Jan-2026
Millennium & Copthorne International Limited | 57704SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited

Millennium & Copthorne International Limited - a dynamic, global hotel group with properties in major gateway cities and operating more than 120 hotels worldwide, is looking for passionate and service-oriented individuals.


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Intern (Front Office)

4-Jan-2026
Capella Hotel Singapore | 57706SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Capella Hotel Singapore

Capella Singapore offers an inspiring resort destination, just moments from Singapore’s financial and shopping districts. Residing on 30 acres of lush rainforest, the resort’s peaceful setting on a knoll is a rare masterpiece, boldly marrying Singapore’s rich colonial heritage with a symphony of contemporary architectural curves and designs.


Job Description

Position Overview

The Intern handles guest arrivals and departures, and attends to guests' enquiries, requests, as well as concerns and feedback with professionalism.

The Role

Front Office Operations

  • Responsible for the overall tenure, efficient check-in / check-out, in room explanation, all form of payments and update of guests' preferences.
  • Provides accurate information to guests' inquiries.
  • Assists guests with Dining, Transportation, Entertainment, Events, Tours, Directions and requests or any other needs.
  • Set up accurate accounts for each reservation during guest registration and update guest profile
  • Prepare guest registration card and room key
  • Escort guest to room and provide room orientation
  • Promote accommodation packages, loyalty programmes and food and services offerings to guests
  • Perform upselling and suggestive selling

Talent Profile

  • Ability to work well under pressure
  • Independent individual who can perform job functions with minimal supervision

Guest Relations Executive (F&B)25149006

4-Jan-2026
JW Marriott Hotel Singapore South Beach | 57708SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill.  Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.  Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.  Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Executive makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.  Guest Relations Executive will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).  Doing all these things well (and other reasonable job duties as requested) is critical for Guest Relations Executive – to get it right for our guests and our business each and every time.
    
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

School of Hospitality - Lecturer (Hotel & Leisure Management – Front Office)

4-Jan-2026
Public Service Division | 57712SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Public Service Division

The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. PSD stewards One Trusted Public Service by:


Job Description

[What the role is]

School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office)

[What you will be working on]

We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.

[What we are looking for]

Qualifications & Experience:
• A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
• At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
• Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
• Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
• Prior experience conducting training or mentoring in a hospitality setting is an advantage.


Teaching & Professional Skills:
• Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
• Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
• Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
• Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
• A collaborative and professional approach to working with academic teams and industry partners.

Captain (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57778SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Provide friendly and efficient food and beverage services to our guests, ensuring positive and memorable interactions
  • Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
  • Check and ensure bills’ accuracy before printing it for guests
  • Manage and operate POS systems, including all card and cash transactions
  • Balance cash floats at the start and end of each shift, maintaining financial integrity.
  • Set up tables and service areas according to SOP
  • Attend to guest inquiries and feedback, coordinating with supervisors or managers to assist when needed.
  • Assist in beverage preparation and support daily kitchen operations.
  • Maintain a positive personality and uphold good grooming standards
  • Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches guests in perfect condition.
  • Manage delivery platform apps, processing orders promptly and effectively.
  • Check and ensure all amenities and utensils are properly stocked and inspected
  • Maintain the utmost cleanliness and hygiene standards according to the restaurant’s SOP
  • Any other duties assigned by Management

Requirements

  • Prior experience as service crew in F&B industry, preferably in Asian culinary.
  • Proficiency in POS systems and online booking systems (I.e., Chope)
  • Positive “can-do” attitude, motivated, passionate
  • A team player to work collaboratively in a team environment
  • Ability to work in a fast-paced environment
  • Willingness to work shift hours, weekends, and public holidays.

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Restaurant Captain / Senior Captain

4-Jan-2026
Harry's International Pte Ltd | 57781SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Harry's International Pte Ltd

Established in 1992, Harry’s is Singapore’s largest collection of everyday bars and kitchens - a homegrown destination where people from all walks of life come together to connect, unwind, and celebrate life over great food and drinks. From its humble beginnings at Boat Quay, Harry’s has grown to 19 outlets islandwide, each a welcoming space where everyone feels at home.


Job Description

Job Description

We are looking for dynamic individuals who are passionate in the line of F&B to join us!

We want to hear from you!

Responsibilities:

  • Responsible for operating F&B outlets assigned to him/ her.
  • Monitor & ensure F&B service operations are running smoothly.
  • Practice good customer relations and attend to customer complaints and queries satisfactorily.
  • Ensure the Outlet is set-up for service and supervise for a smooth operation.
  • Ensure minimum wastage, breakage and spoilage.
  • Apply selling techniques by exceeding guest expectations and to increase revenue.
  • Oversee cash and stock control consistently according to company policies
  • Ensure all drinks are prepared and served according to SOP
  • Create interesting cocktails and constantly innovate in preparation and presentation
  • Understand the crucial aspect of bar and beverage control
  • Pair food with drinks and make recommendations accordingly
  • Train and motivate the service team
  • Any adhoc duties as required

Job Requirements

  • Less than 2 years of experience in F&B.
  • Minimum GCE ‘N’ or ‘O’ level.
  • Guest orientated.
  • Commitment to quality service, and food and beverage knowledge.

Supervisor

4-Jan-2026
BreadTalk Group Pte Ltd | 57782SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

BreadTalk Group Pte Ltd

Founded in 2000, BreadTalk Group Pte Ltd has rapidly expanded from Singapore to become a distinctive household brand. The Group has established its mark on the world stage with its bakery, restaurant, and food atrium footprints.


Job Description

Job Description

  • Ensure the smooth running of designated section/ area.
  • Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
  • Maintain excellent customer service standards and execution of promotions in outlet.
  • Lead and motivate staff in achieving sales targets and customer satisfaction.
  • Involve and prepare the daily roll call meeting
  • Upsell food and beverage items.
  • To prepare and submit all reports, schedules etc. in a timely manner.
  • Enforce food hygiene regulations and upkeep restaurant cleanliness and hygiene standards.
  • Undertake any other related task/duty/assignment that may be given by the Reporting officer

Job Requirements

  • Possess good communication skills and teamwork spirit to ensure service standards are met
  • Flexible to work on weekends
  • Able to stand long hours
  • Critical thinking

Guest Relations Executive (Gilmore/Rempapa)

4-Jan-2026
OUE Restaurants Pte Ltd | 57791SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings
  • Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up
  • Answer calls, note down booking reservations, and update accordingly
  • Manage and operate POS systems, including all card and cash transactions
  • Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions
  • Check and ensure bills’ accuracy before printing it for guests
  • Balance cash floats at the start and end of each shift, maintaining financial integrity
  • Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
  • Handle delivery platform apps and process orders promptly and effectively
  • Set up tables and service areas according to SOP
  • Assist to clear tables and dishes from the dining area and side stations
  • Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary
  • Assist in beverage preparation and support daily kitchen operations
  • Follow and ensure appropriate personal hygiene and sanitation procedures are met
  • Any other duties as assigned by Management

Requirements

  • High school diploma or equivalent
  • Previous experience in customer service, call centre, or restaurant settings is preferred
  • Excellent communication skills; verbally and in writing
  • Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy
  • A team player to work collaboratively in a team environment
  • Proficiency in POS systems and online booking systems (I.e., Chope)
  • Possess organizational and team management skills with a strong and professional approach to guest service

Benefits

  • Annual Leave, Family Care Leave, Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Management Trainee at F&B & Hotel Industry

4-Jan-2026
Unisearch Services Pte Ltd | 59121SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Unisearch Services Pte Ltd


Job Description

Management Trainee offers great opportunities for talents who aspire to be leaders within the F&B Industry. To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards.

Location: Islandwide

Working Hour: 5.5 days / 6 days

Variable Bonuses + Other employee benefits


ALL CONCEPTS AVAILABLE!!! HALAL too!!! BARISTA JOB too

CAFE, BAKERY, FAST FOOD, BISTRO, RESTAURANT, FINE DINING, HOTEL etc


Key Responsibilities

1. Operations Training (FOH & BOH)
• Assist with daily opening and closing procedures
• Support kitchen operations, including basic food preparation and hygiene practices
• Provide service to guests — greeting, taking orders, and handling POS transactions
• Ensure smooth service flow and guest satisfaction at all times

2. Product Knowledge
• Develop an in-depth understanding of the restaurant’s menu, ingredients, and preparation methods
• Uphold food quality and presentation standards

3. People Management
• Learn about staff scheduling, delegation, and performance monitoring
• Assist in guiding part-timers and junior team members as part of leadership training

4. Customer Service & Complaint Handling
• Handle guest feedback and complaints under supervision
• Strengthen communication and problem-solving skills to create a positive dining experience

5. Compliance & Safety
• Comply with SFA and NEA hygiene requirements
• Understand Workplace Safety & Health (WSH) protocols and implement them in operations

6. Reporting & Administration
• Participate in inventory management and stock-taking activities
• Learn shift reporting and basic cost tracking procedures
• Contribute insights and suggestions during team meetings

Requirements

Qualifications & Experience
Bachelor’s degree in Hospitality, F&B Management, Business, or related field
• Candidates with up to 1 year of relevant experience are welcome
• Interest in restaurant operations and a passion for delivering quality dining experiences
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Great leadership with solid analytical, communications and interpersonal skills

Skills & Attributes
• Eagerness to learn and grow in a fast-paced environment
• Hands-on, energetic, and proactive mindset
• Good interpersonal and communication skills
• Willingness to work on weekends, public holidays, and rotating shift

Compensation & Benefits

  • Annual Increment

  • Performance Incentive Bonus

  • Career Progression

  • OT pay is available too


For QUICK reply, please send resume to +65 85878287


Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Pastry Assistant

4-Jan-2026
Papa Palheta Pte Ltd | 59125SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

Papa Palheta Pte Ltd


Job Description

Company

Papa Palheta Pte Ltd

pppcoffee.com

Designation

Pastry Assistant

Date Listed

03 Nov 2025

Job Type

Entry Level / Junior Executive

Part/Temp

Job Period

Immediate Start, For At Least 3 Months

Profession

Food Services / F&B

Industry

Food Services / F&B

Location Name

Singapore

Allowance / Remuneration

$12 hourly

Company Profile

About PPP Coffee

PPP Coffee, formerly known as Papa Palheta, is a leading specialty coffee roaster in Singapore, with over 10 years of sourcing, roasting and serving specialty coffee to the community through its owner-operated F&B outlets, as well as its network of over 50 partner cafes, restaurants and offices.

Established in 2009, PPP Coffee is also one of the first to launch a first-of-its-kind open-concept roastery housed in an Art Deco shophouse in the Jalan Besar precincts of Singapore. In 2019, we rebranded ourselves and established the PPP Coffee store at Funan.

Job Description

  • Responsible for the creation, decoration, and presentation of desserts such as cakes and pastries that pairs with coffee

  • Responsible for ordering ingredients and supplies for the production of pastry goods and other aspects of the business.

  • Responsible for overall kitchen operations; 

  • Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

  • Previous experience is preferred

  • Basic knowledge of food safety and hygiene practices

  • Team player with a good learning attitude and keen interest to develop professionally

  • Attention to detail is essential

  • Self-motivated and good people skills

  • Innovative and creative

This position is already closed and no longer available.  You may like to view the other latest internships here.

Bartender (HighHouse/NOVA)

4-Jan-2026
OUE Restaurants Pte Ltd | 59133SingaporeSingapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd

OUE Restaurants


Job Description

  • Arrive on duty punctually in a clean and neat appearance.
  • Ensure that day-to-day operations are run to optimal levels with good and effective communications among teammates.
  • Behave in a sober and orderly manner and co-operate with fellow employees and colleagues to provide efficient work within the company.
  • Ensure all beverage products are prepared and served to the quality standard stipulated in the Operations Manual.
  • Establish, maintain, and develop adequate guest relations, including the building of the customer database.
  • Observe all statutory regulations regarding health, safety, fire, hygiene, licensing, and security, and be familiar with all fire and emergency evacuation procedures.
  • Ensure the outlet, equipment and interiors are maintained in a thoroughly clean and fully operational manner at all times to the standards stipulated in the Operations Manual.
  • Ensure all bars are proper and their appearance are maintained at all times.
  • Attend the daily briefing of all bar staff about new promotions, menu items, functions, internal news etc.
  • Promptly report any guest complaints accordingly.
  • Recommend changes in methods, equipment to improve service.
  • Evaluate staff performances and report to the Supervisors/Assistant Bar Manager/Bar Manager.
  • Attend the bi-weekly bar team meeting.
  • Participate in any personal development, training, or other program that the Bar Manager may ask you to take part in.
  • Monitor and reduce the beverage cost where possible while maintaining the high standards of all beverages served in all outlets to a five-star level, including the monitoring of waste.
  • Carry out any other tasks as reasonably requested by the Bar Managers.

Requirements

  • Ability to communicate effectively verbally and in writing
  • Extensive beverage and cocktail bar service operations knowledge
  • In-depth working knowledge of alcoholic and non-alcoholic beverages
  • In-depth working knowledge of beverage cost control procedures
  • Knowledge of relevant computer applications usage
  • Basic knowledge of accounting principles and practices
  • Tertiary qualification preferred, a combination of practical experience and education will be considered as an alternative
  • Ability to perform all functions within the restaurant, when needed

Benefits

  • Annual Leave, Family Care Leave & Paid Medical Leave
  • Annual Wage Supplement
  • Performance Bonus & Annual Salary Increment
  • Group Medical, Hospitalisation & Dental Insurance
  • Long Service Award
  • Professional Growth & Development
  • Education Assistance
  • External Training Sponsorship
  • Staff Discounts
  • Staff Referral Scheme
  • Staff Meals Provided

Loyalty & Guest Relations Executive25134605

21-Aug-2025
JW Marriott Hotel Singapore South Beach | 57097 - Singapore
This job post is more than 31 days old and may no longer be valid.

JW Marriott Hotel Singapore South Beach


Job Description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest/group check-ins, check-outs, room reservations, requests, changes, and cancellations.  Manage daily room inventory. Maintain database containing repeat/VIP guest preferences. Secure payment; verify and adjust billing; expedite problem payments. Activate room keys. Process all guest requests and relay messages. Identify and explain room features; supply guests with directions and information. Ensure any outstanding requests or problems are resolved. Compile and review daily reports/logs/contingency lists. Process all payment types, vouchers, paid-outs, and charges. Notify Loss Prevention/Security of any guest reports of theft. 

Guest Relations

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
  • Thank guests with genuine appreciation and provide a fond farewell.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Front Office Executive

21-Aug-2025
WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. | 57106 - Singapore
This job post is more than 31 days old and may no longer be valid.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.


Job Description

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

  • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
  • Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
  • Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
  • May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
  • Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel
  • Participate in company's sustainability effort for the environment and being an inclusive employer

Requirements:

  • Minimum Secondary Education
  • Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
  • Able to speak and understand English
  • Independent and able to work under pressure.
  • Comfortable to work during weekends and public holidays.
  • Singaporeans only.

Restaurant Supervisor [Attractive Incentives]

21-Aug-2025
Greenwood Fish Market | 57119 - Singapore
This job post is more than 31 days old and may no longer be valid.

Greenwood Fish Market


Job Description

Benefits

  • Incentive scheme 4%, 8%, 12% monthly based on sales target
Job Description

We seek a motivated and experienced Supervisor to join our team at Greenwood Fish Market, a leading seafood restaurant in Quayside Isle, Sentosa. As a Supervisor, you will ensure that our guests receive outstanding service and have a memorable dining experience at our Sentosa location.

Key Responsibilities:
  • Overseeing the day-to-day operations of the restaurant, ensuring all guests receive prompt and friendly service
  • Managing and training a team of waiters and bartenders, providing guidance and support to ensure they are performing to the highest standard
  • Responding to customer complaints and resolving any issues in a prompt and professional manner
  • Ensuring that the restaurant is clean, well-maintained, and properly set up at all times
  • Managing the inventory and ordering supplies as needed
  • Assisting the manager in implementing new initiatives and driving sales growth
Requirements:
  • 1+ years of experience in a supervisor role in a busy restaurant environment
  • Excellent leadership and communication skills, with the ability to motivate and manage a team
  • Ability to work well under pressure, with excellent time-management skills in a fast-paced restaurant environment
  • Ability to multitask and prioritise tasks, with strong attention to detail
  • Strong understanding of food safety and hygiene standards, with a commitment to maintaining a clean and safe restaurant

We offer a dynamic and supportive work environment with career growth and development opportunities. If you're a motivated and experienced supervisor passionate about delivering outstanding customer service, we'd love to hear from you!

At Greenwood Fish Market, we're committed to creating an inclusive workplace that celebrates diversity and respects all employees. We welcome applicants of any race, ethnicity, religion, gender, sexual orientation, and age to apply.

FT Chef

21-Aug-2025
Guzman y Gomez | 57145 - Singapore
This job post is more than 31 days old and may no longer be valid.

Guzman y Gomez


Job Description

Benefits
These are just some of the benefits that come with working at GYG:

●Sign-up bonus of $2,000
●Staff referral programme of $500
●Attractive Salary $$
●Performance Incentives (quarterly)
●Rapid Career Growth
●5 days work week and 2 days OFF, 44 hours
●Outpatient & Hospitalisation benefits
●Staff meals & discounted meals
●Various types of leave entitlements
●Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!!)

Job Scope

Our Cook Crew members are the lifeblood of GYG. You are at the heart of the restaurant operations, preparing fresh and delicious food, problem solving and weighing-in with expertise on vibrant Mexican flavours. Every day you’ll have the opportunity to utilise fresh ingredients to produce high standard products for our new and repeat guests.


We guarantee you will have lots of fun at work and not a single day is the same!

Wok

1-Jun-2025
TUNG LOK PEKING DUCK RESTAURANT PTE. LTD. | 55878 - Singapore
This job post is more than 31 days old and may no longer be valid.

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD.


Job Description

Responsibilities:

  • Prepare and cook dishes using wok techniques
  • Ensure food is prepared according to recipes and quality standards
  • Maintain a clean and organized workstation at all times
  • Follow all food safety and sanitation procedures
  • Understand current trend in cooking to supervise, coach and motivate the team in the kitchen
  • Any other ad-hoc duties as assigned by the Company

Requirements:

  • Strong knowledge of wok techniques and Asian ingredients
  • Ability to work quickly and efficiently in a fast-paced environment
  • Able to perform spilt shift, work on weekends and public holidays
  • Good communication and teamwork skills.
  • Have initiative and hardworking with positive attitude to learn and contribute

Whatsapp 91834574 for more information

Supervisor / Assistant Supervisor

29-May-2025
TUNG LOK CENTRAL RESTAURANT PTE. LTD. | 55724 - Singapore
This job post is more than 31 days old and may no longer be valid.

TUNG LOK CENTRAL RESTAURANT PTE. LTD.


Job Description

Responsibilities:

  • Supervise and train team member to achieve customer satisfaction, operation efficiency and productivity
  • Perform daily operation tasks, documenting procedures and creating guidelines
  • Ensure proper maintenance and cleanliness of equipment and restaurant
  • Any other ad-hoc duties as assigned by the Company

Requirements:

  • Able to work on split shifts, weekends, and public holidays
  • Service oriented and passionate working in F&B industry
  • Possess good communication and interpersonal skills
  • PC literate, well-organized, and self-motivated

Whatsapp 91834574 for more information

F&B Service - Luxury Hotel

29-May-2025
RECRUIT, PLACE & TRAIN PTE. LTD. | 55725 - Singapore
This job post is more than 31 days old and may no longer be valid.

RECRUIT, PLACE & TRAIN PTE. LTD.


Job Description

💰 High Starting Pay | Diverse Team | Positive Work Environment

Join our award-winning team at where service excellence meets luxury. We are looking for passionate, service-oriented individuals to be part of our F&B team across our premium dining outlets.

🔹 What You’ll Do
  • Provide warm, professional, and attentive service to all guests in the restaurant, lounge, or event space
  • Take and serve food and beverage orders accurately and efficiently
  • Assist in setting up, clearing, and maintaining cleanliness and presentation standards
  • Communicate effectively with the kitchen and fellow team members to ensure seamless operations
  • Handle guest requests and feedback with confidence and care
  • Support the team in opening, closing, and service transitions
🔹 What We’re Looking For
  • Positive attitude and a strong passion for hospitality and guest service
  • Team player who thrives in a multicultural and collaborative environment
  • Basic spoken English is needed for operations
  • Willingness to learn and grow—experience is a bonus, but not required
  • Ability to work shifts, weekends, and public holidays as needed
🔹 What You’ll Enjoy
  • 💰 Attractive starting salary + performance incentives
  • 🍽️ Duty meals provided
  • 👔 Uniform and laundry service
  • 📚 Comprehensive training and career development programs
  • 🤝 Supportive and inclusive team culture
  • 🏨 Opportunities for promotion within our hotel group

Guest Service Executive

29-May-2025
Village Hotels | 55733 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Responsibilities:

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

  • Minimum GCE 'O' Level
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Minimum 1 year experience in similar capacity in hospitality industry
  • Knowledge of Opera system

F&B Supervisor

29-May-2025
The Garcha Group Marriott International | 55745 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Garcha Group Marriott International


Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).


Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in Singapore.

- Customized Uniform Allowance

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.



Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Senior Guest Service Assistant (Tea Master) - The Clan Hotel

28-May-2025
Far East Organization | 55643 - Singapore
This job post is more than 31 days old and may no longer be valid.

Far East Organization


Job Description

Responsibilities

  • Perform the tea ceremony at the Lobby. This includes the offering of towels, brewing, and serving hot or cold Chinese tea to the guests. (Training will be provided)
  • Collect and clean used trays and cups, empty trash, and wash the equipment and utensils.
  • Maintain a clean and well-stocked workspace at all times.
  • Must be able to explain the significance of the tea ceremony and the tea leaves characteristics and wellness benefits.
  • Ensure that all company tea service standards and sequences of service are being followed and adhered to.
  • Promote the sale of tea and other merchandise at the Lobby.
  • Act as a Lobby Ambassador to assist and to engage with the guests when required
  • Manage inventory and replenish items in the merchandise shelf or behind the counter.
  • Assist in contacting the vendor to purchase items required for the tea ceremony.
  • Report maintenance needs and ensures that all equipment is in proper condition and meets the safety standards.

Requirements

  • Able to perfom rotating shifts, including weekends and public holiday
  • Able to stand for long hours
  • Customer service oriented 

Management Trainee @7-Eleven

28-May-2025
S2-Mart | 55657 - Singapore
This job post is more than 31 days old and may no longer be valid.

S2-Mart


Job Description

  • Strong Communication Skills: Able to clearly articulate ideas and foster open communication between team members and customers.
  • Excellent Customer Service: Skilled in maintaining positive customer relationships, resolving complaints, and delivering exceptional service.
  • Adaptability & Positive Mindset: Quick to adjust to changes in a fast-paced environment, maintaining a positive outlook under pressure.
  • Leadership Excellence: Experienced in leading teams, providing guidance, and motivating staff to meet and exceed company goals.
  • Commitment & Responsibility: Demonstrates dedication to fulfilling managerial duties with a strong sense of responsibility and accountability.
  • Conflict Resolution: Proficient in handling challenging situations and managing conflicts with both employees and customers.
  • Decisiveness: Capable of making well-informed decisions in high-pressure situations, with consideration for team and business needs.
  • Strong Potential for Growth: Possesses key attributes for continuous professional development and success in a managerial capacity.
  • Thrives in High-Pressure Environments: Comfortable working in fast-paced settings while maintaining high standards of work and efficiency.
  • Flexible Scheduling: Willing and able to work shifts, public holidays, and weekends to meet business requirements.

Restaurant Supervisor (Chatterbox)

28-May-2025
OUE Restaurants Pte Ltd | 55662 - Singapore
This job post is more than 31 days old and may no longer be valid.

OUE Restaurants Pte Ltd


Job Description

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of OUE Restaurants’ portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

The ideal Supervisor to play a pivotal role in ensuring the smooth daily operations of our establishment. As a key member of our team, you will collaborate with Restaurant Managers to lead a team of service staffs to uphold exceptional service and food standards. Your commitment in providing courteous and efficient service will contribute to our guests’ memorable experiences.

Responsibilities

· Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity.

· Be well equipped with the products and services the restaurant provides to assist and address guest queries.

· Welcome guests to the restaurant and escort them to their private room, counter, or table seats.

· Assist guests with their baggage whenever possible.

· Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc.

· General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

· Gather feedback from guests about their experiences

· Responsible for the compliance of all health, safety, and food hygiene legislation

· Be service-oriented, uphold quality, sincere, intimate customer relations service

· Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

· Any other duties as assigned by Management

ABOUT Chatterbox (www.chatterbox.com.sg)

Established in 1971, Chatterbox, one of the oldest and most well-loved restaurants along Orchard Road, is home to the multi-award legendary Mandarin Chicken Rice. It was the first-ever hotel restaurant to serve hawker fare. Since then, chicken rice has evolved into one of Singapore’s most celebrated & iconic dishes, and Chatterbox has kept its authenticity of the recipe and its time-honoured taste.

Chatterbox has firmly established itself as a must-visit for both tourists and locals alike till this day. Other signature favourites include the Chatterbox Lobster Laksa and King Prawn Fried Hokkien Noodles. Chatterbox earned the Hall of Fame distinction as a Heritage Brand by Singapore Prestige Brand Award

ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Brand Philosophy

To conceptualise and operate a wide spectrum of dining and lifestyle concepts that are aimed at creating genuine and exceptional dining experiences guests love.

We strive to establish spaces for guests to create new memories, traditions and desires

Guest Service Executive - Copthorne King's Hotel

27-May-2025
Millennium & Copthorne International Limited | 55654 - Singapore
This job post is more than 31 days old and may no longer be valid.

Millennium & Copthorne International Limited


Job Description

Roles & Responsibilities:

  • Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
  • To develop and maintain close business contact with house guests and to provide personalized service whenever possible
  • Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures
  • Maintain good guest relations with in-house guests at all times.
  • Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Service:

  • To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.
  • To deal with irate guests and find ways to resolve issues to the guest's satisfaction.
  • To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

  • Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas
  • Exceptional interpersonal skills to enhance the service standards throughout the operation
  • Good communication and time management skills
  • Able to organize, plan ahead and manage workload
  • Preferably 1 year of Front Office experience
  • Ability to work effectively in an innovative, fast-paced, and multi-tasked environment

Front Office Executive

26-May-2025
HH Properties Pte Ltd | 55558 - Singapore
This job post is more than 31 days old and may no longer be valid.

HH Properties Pte Ltd


Job Description

Stay & Play Coming Your Way!

Join our Vibrant Team at Aloft Singapore Novena by Marriott International!

At Aloft Singapore Novena, we don’t just offer jobs — we create vibrant spaces where Self-Expressers thrive, connect, and feel truly themselves. We are a proud recipient of the prestigious SHRI 17thSingapore HR Awards for our exceptional workplace culture, employee experience and learning development initiatives. Are you ready to begin your purpose, belong to an amazing vibrant team, and become the best version of yourself? We are ready to shape you!

Job Summary

Be the first impression our guests remember! In this role, you will warmly welcome guests, handle check-ins and check-outs with efficiency, and ensure every departure is just as seamless. With a focus on service excellence, professionalism, and attention to detail, you will play a key part in creating a comfortable and memorable stay for every guest while adhering to the Hotels’ guidelines and procedures.

Various Positions Available :

  • Front Office Executive/Associate
  • Master of Experience (Cross Training Opportunities Available) *

Requirements

  • Work experience in a Front Office or Customer Service role
  • Tech-Savvy
  • Team player
  • Excellent organizational and multi-tasking abilities
  • Excellent written and verbal communication skills
  • Experienced associates will be considered for senior positions
  • Graduates welcomed to apply!
  • Knowledgeable with Marriott Bonvoy program is advantageous.

F & B SUPERVISOR

26-May-2025
WARUNG M NASIR F&B PTE. LTD. | 55569 - Singapore
This job post is more than 31 days old and may no longer be valid.

WARUNG M NASIR F&B PTE. LTD.


Job Description

  • Oversee the daily operations of the food and beverage department, ensuring all services meet the established standards of quality and efficiency.
  • Develop and implement training programs for all food and beverage staff to enhance their skills and ensure compliance with health and safety regulations.
  • Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.
  • Coordinate with the kitchen staff to develop menus, considering customer preferences, seasonal availability of ingredients, and current culinary trends.
  • Handle customer complaints and feedback with professionalism and tact, taking immediate action to resolve any issues and improve the dining experience.
  • Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
  • Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
  • Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies.

Guest Experience Expert - The Singapore EDITION25085861

26-May-2025
The Singapore EDITION | 55656 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Guest Experience Executive

26-May-2025
CONRAD SINGAPORE MARINA BAY | 55533 - Singapore
This job post is more than 31 days old and may no longer be valid.

CONRAD SINGAPORE MARINA BAY


Job Description

A Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.

What will it be like to work for this Hilton Brand?

Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.

If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.

What will I be doing?

As a Guest Experience Executive, you will be responsible for the satisfaction of Guests throughout their stay at the hotel by ensuring that enquiries receive responses, and advice and information is delivered when requested. A Guest Experience Executive contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Assist in “WOW” experience of guests.
  • Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements.
  • Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
  • Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
  • Manage queue at the desk and assist with the arrivals and departures at the front desk when required.
  • Be knowledgeable in the preparation and serving of alcoholic and non-alcoholic beverages.
  • Ensure that F&B setups during various offerings are maintained and coordinated to the agreed standards with Chef
  • Welcome Executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
  • Maintain the required level of inventory on F&B items and Guest amenities.
  • Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity.
  • Project a professional image and manner with an emphasis on hospitality and Guest service.
  • Solicit and provide feedback to the Guest Experience Manager on guest comments.
  • Ensure that the Lounge and Reception areas are kept in clean and presentable conditions at all times
  • Comply with Hotel security, fire regulations and all health and safety legislation
  • Familiarize with Hotel and Guest Experience policies.
  • Undertake tasks as instructed by the Guest Experience Manager
  • Serve your role and Team in an environmentally-conscious manner
  • Coach new Guest Experience Executives on role and responsibilities

What are we looking for?

Guest Experience Executives serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • At least 4 years of previous experience in the luxury hotel, leisure or retail sector
  • Calm, efficient, resourceful and organised
  • Excellent personal presentation and communication skills
  • A passion for delivering exceptional levels of Guest service
  • Ability to listen and respond to demanding Guest needs
  • Multi-lingual
  • Accountable and resilient
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations

Bartender

24-May-2025
New Park Property | 55557 - Singapore
This job post is more than 31 days old and may no longer be valid.

New Park Property


Job Description

The Bartender is responsible for providing guest’s experiences and professional high level service to all guests.

  • Perform opening/closing side duties as assigned and set all tables according to standards and procedures
  • Deliver F&B services in accordance to departmental standards and procedures
  • Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
  • Greet all patrons warmly upon arrival at the door and escort them to the table
  • Ensure that all food & beverage are served according to service standard
  • Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
  • Ensure that all food & beverage are serve according to LQA service standard.
  • Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full.
  • Remember individual guest’s names and their preferences to extend a personalized service.
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
  • Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Senior / Guest Service Assistant (Islandwide)

24-May-2025
Far East Hospitality | 55561 - Singapore
This job post is more than 31 days old and may no longer be valid.

Far East Hospitality


Job Description

FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. is hiring a Full time Senior / Guest Service Assistant (Islandwide) role in Singapore River, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • This role is an urgent hire

*******ONLY SINGAPOREANS MAY APPLY********

Responsibilities

  • Offer courteous and prompt service to guests, addressing complaints, requests and inquiries tactfully.

  • Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.

  • Initiate contact with guests through courtesy calls and provide assistance when needed.

  • Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.

  • Perform any other reasonable tasks as assigned.

Requirements

  • Minimum completion of PSLE or its equivalent.

  • Willing to work rotating shifts.

  • Positive attitude with an outgoing personality and good communication skills.

  • Preferred experience in the hospitality industry, along with familiarity of the Opera system.

Available Locations

  • Vibe Hotel Singapore Orchard

  • Oasia Resort Sentosa

  • Village Hotel Changi

  • Village Hotel Katong

  • Rendezvous Hotel Singapore

  • Orchard Rendezvous Hotel

  • Oasia Hotel Novena

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Supervisor

24-May-2025
ONE RUBY PTE. LTD. | 55562 - Singapore
This job post is more than 31 days old and may no longer be valid.

ONE RUBY PTE. LTD.


Job Description

  • Assign daily duties and responsibilities to cleaning staff.
  • Monitor performance and productivity of cleaners.
  • Conduct daily briefings and assign rosters/shifts.
  • Provide on-the-job training to new and existing cleaners.
  • Conduct regular inspections of all areas (e.g., offices, restrooms, public spaces, rooms) to ensure cleanliness standards are met.
  • Ensure adherence to cleaning checklists and schedules.
  • Monitor and maintain inventory of cleaning materials, tools, and equipment.
  • Ensure proper use and storage of cleaning chemicals and tools.
  • Ensure staff follow health, hygiene, and safety regulations.
  • Act as the liaison between management and cleaning staff.
  • Handle feedback and complaints related to cleanliness and housekeeping.
  • Maintain records of cleaning schedules, inspection reports, and staff attendance.

Guest Service Executive (Hilton Garden Inn Singapore Serangoon)

24-May-2025
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 55538 - Singapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD


Job Description

A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.

What will I be doing?

As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards:

  • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
  • Assist Guest Service Executive, Operators, Reservation Agents, and other departments with any questions or requests
  • Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
  • Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Hilton Standards
  • Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager
  • Respond promptly to guest requests for a supervisor or manager
  • Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place
  • Ensure a high level of product knowledge of the hotel and the local area, and know what is happening in the hotel
  • Ensure our customers receive a fast, efficient and friendly check in and check out
  • Ensure all customers’ queries or requests are handled in a polite, efficient manner and a high level of customer service is consistently maintained
  • Preparation and co-ordination of group arrivals/departures.
  • Ensure a good performance oriented working environment within the department and motivate the staff
  • Participate regularly in training courses and put the skills learned there into practice
  • Receives payment by cash, credit cards, cheques, etc. and is able to post these in the computer correctly
  • Have detailed knowledge of the fire, safety and evacuation procedures of the hotel
  • Have knowledge of all the equipment and installations on the Executive Floor, and able to work there independently in conformity with the established standard and take over shifts if necessary

What are we looking for?

A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts
  • Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare complex mathematical calculations without error
  • Ability to listen effectively and comprehend the English language to understand and obtain instructions and information
  • Ability to see and hear in order to observe and detect signs of emergency situations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Guest Relations - Guest Recognition Coordinator25085016

23-May-2025
The Ritz-Carlton Millenia Singapore | 55543 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton Millenia Singapore


Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Essential Job Functions

Create the standard VIP Services Daily Report; research database for next day arrivals, check preferences, incidents, comments and stays for each repeat guest.

  • Continually maintain guest files in PMS/GXP; record guest preferences, guest incidents, guest feedback via GuestVoice, amenities, and special needs information appropriately in the system(s), delete stay-specific and unusable data, merge duplicate records, etc.
  • Assist in preparation of welcome back notes/amenities for all Repeat Guests & VIP Guests.
  • Assist in the coordination of compliance with (repeat) guests’ needs, requests, and personal preferences.  Ensure proper recognition and preference delivery for all repeat guests. 
  • To ensure have pre-arrival contact for all guest 3-4 days prior to arrival.
  • Use discretion when inputting guest incidents, comments, etc. - no negative comments.
  • Energize the Guest Recognition process in daily contact with other departments.
  • Provide back up for Guest Recognition Manager Duties, i.e., attendance at departmental line-ups, etc.
  • Assist in the implementation of Guest Recognition awareness programs. 
  • Communicate system any mistakes, reworks, breakdowns, incidents and variances to Guest Recognition Supervisor and/or Guest Recognition Manager.
  • To sell/maximize the revenue of the hotel by selling/up selling products to special occasions guests.
  • Follow all company policies and procedures.
  • Respond to all emails and guest inquiries related to Guest Recognition 
  • Respond promptly to guest incident related to Guest Recognition 

SECONDARY JOB FUNCTIONS

  • Research for more creative ideas in delivery of room decorations, surprise occasions for the honeymooners, celebrating anniversaries and proposals.
  • Research for more details on visiting or repeat guests via the internet system and GXP Planning screen

PREFERRED QUALIFICATIONS

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Service Executive (Front Office)

23-May-2025
Sofitel Singapore Sentosa Resort and Spa | 55545 - Singapore
This job post is more than 31 days old and may no longer be valid.

Sofitel Singapore Sentosa Resort and Spa


Job Description

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters. You must have a passion for excellence, and a can do attitude in order to be considered for this role.

Responsibilities:

Sales Management

  • Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Provide a creative Cousu Main experience to all guests
  • Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
  • Ensure the welcome drink corner is always clean and ready
  • Assist guests in the lobby during busy periods and whenever required
  • Collect some guest feedbacks in order in the lobby when he/she has the opportunity, and will as well update all the Guest Comments in the Opera Guest History.
  • Ensure the lobby is neat at all times
  • Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Carry out reception duties as required
  • Provide a smooth and timely check in/out for all guests
  • Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces
  • Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events

Key Job Requirements

  • Diploma in Tourism / Hospitality Management
  • Minimum of 1 year of experience in a similar capacity with proven track records
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

Senior / Guest Service Executive

23-May-2025
OASIA RESORT SENTOSA | 55546 - Singapore
This job post is more than 31 days old and may no longer be valid.

OASIA RESORT SENTOSA


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

SUPERVISOR

22-May-2025
ACC MANAGEMENT CONSULTANCY | 55435 - Singapore
This job post is more than 31 days old and may no longer be valid.

ACC MANAGEMENT CONSULTANCY


Job Description

Supervisor Responsibilities:

  • Making sure employees that report to you meet performance expectations.
  • Giving instructions or orders to subordinate employees.
  • Ensuring that the work environment is safe, secure and healthy.
  • Meeting deadlines.
  • Approving work hours.
  • Ensure great customer service at all levels.
Supervisor Requirements:
  • Previous leadership experience.
  • Excellent communication skills.
  • Eye for detail and accuracy.
  • Reliable, with high integrity and strong work ethic.
  • Ability to work as part of a team.
  • Professional appearance and attitude.
  • Computer literacy.
  • Proactive organizational skills.
  • High school diploma.
  • Ability to keep a positive attitude in a fast-paced environment.


Front Desk Supervisor

21-May-2025
Accor Asia Corporate Offices | 55339 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and our Front Office team are in good hands with you 🤗. 

Just like Mama, you ensure that each welcome and interactions are personalized and warm, not just at the beginning, but maintained at all times of the day. 🌟

You coach and supervise the team. 👥 You are responsible for the smooth progress of the shift through excellent preparation and distribution of tasks.

You control the cash registers and also verify all of the existing accounts.

You respond directly to customer requests and complaints.

Involved in the marketing of Mama services, you like to promote our shop (sale and merchandising of products) 🛍️, the restaurant🍽️ and our events. 🎉

True coordinator of the Front Office Manager and their assistant, whom you take over for in their absence ✊, you report and communicate all information at the end of each shift.

The customer experience must be perfect ✨ and you are the guarantor 🤜. 

Qualifications

MADE FOR YOU? ONLY IF…

  • Detail is important to you, nothing goes missing thanks to your anticipation!
  • You are a diplomat and know how to make the link between your superior and your team.
  • You teach your team how to upsell, without turning into the Wolf of Wall Street🤑.
  • Confidentiality is important to you: what happens at Mama stays in Mama.
  • Team spirit is your strength, like the “Gladiators in suits” with Olivia Pope 💼💪.
  • You know how to optimise sales and occupancy: 100% OBJECTIVE! 💯🤩
  • You were the one who included the new kid in the group at the start of the school year!
  • True teacher, you like to transmit your knowledge and develop the young Padawans into Jedi. 

YOUR LITTLE EXTRAS :

  • For you The Shining is not only a horror movie but above all, a film about a hotel 😱🏨. 
  • Your leadership is natural & effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you✊! 
  • You have a great experience on the PMS “Protel” or “Opera”.
  • Just like Michael Scofield, you can be tattooed and not scare away the children.

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Chef de Partie

21-May-2025
Accor Asia Corporate Offices | 55350 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Like Granny's dishes 👩‍🦳👨‍🦳 from our childhood, our cuisine is generous & of the best quality 🍲. In this way, you are responsible for setting up the dishes and respecting the values of Mama. 🥘✨

You ensure the quality of service, maintain storage, keep it clean in the kitchen, as well as maintain food storage. 🧽🍽️

You supervise a team of kitchen clerks and ½ party chefs. 👩‍🍳👨‍🍳

You respect hygiene standards, and you’ve mastered the HACCP method. 🧼✔️ You are responsible for the proper use of all equipment. 🔧🔒 

Qualifications

MADE FOR YOU? ONLY IF…

  • You are organised and never let yourself be overwhelmed!
  • You always follow Mama’s delicious recipes to the letter: quantity, presentation and appreciation, everything is there!
  • You are rigorous and attentive to the expiration dates in your fridge. 😉
  • You know how to manage a high-volume service with keeping your calm. 🧘
  • Like an older sibling, you know how to distribute and control the tasks entrusted to your team. 👥
  • You are dynamic and friendly; your colleagues love you and recognise your team spirit.
  • The kitchen is your playground, and you pamper it: keep it clean and tidy, your apartment has never been so clean!
  • You’ve cooked for many more people than Uncle and Auntie last Christmas. 🍽️🎄

YOUR LITTLE EXTRAS :

  • For you Ratatouille is not only a cartoon about the friendship between a human and a rat, but above all a film about cooking. 😆
  • As an educator, you want to pass on your knowledge.
  • Let’s forget “Kitchen Nightmares”: with you customers don’t wait, you are fast and efficient. 👌

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Bartender

21-May-2025
Accor Asia Corporate Offices | 55351 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Central to Mama, the bar is an important gathering place for our guests. 💓 They must be in good hands with you 🤗.

You ensure the smooth running of a personalized service at the bar: from order taking to payment. 💰

You craft and serve cocktails and drinks with expertise and good humour 🍸🍹🤩.

Before service, you ensure proper set-up and replenishment of the bar. 🍾

The customer experience must be perfect, and you are the one to ensure it. 🔝

Qualifications

MADE FOR YOU? ONLY IF…

  • You know how to handle every situation 🍺.
  • Details are important to you; nothing is missing thanks to your anticipation!
  • Like an elephant, you never forget a face (or a drink order). 😉
  • Like Shiva, you have as many arms as there are customers in front of you at once.
  • You are attentive and friendly 🤗; you are overflowing with kindness and don’t know what to do with it!
  • The bar is your playground, and you pamper it: clean and tidy, your apartment has never looked so clean!
  • You create & engage in a warm atmosphere for Mama, forget Coyote Ugly, we prefer you behind that on the bar. 😜

YOUR LITTLE EXTRAS :

  • You don’t miss “FLAIR” 😎.
  • You like your martini shaken not stirred.
  • Your local Irish pub is not the only bar you know.
  • Your mixology skills go beyond the Margarita🍸 that you make so well for Auntie👵 at family parties.

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Restaurant / Rooftop Supervisor

21-May-2025
Accor Asia Corporate Offices | 55352 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Job Description

Are you ready to take the lead in a lively, vibrant environment? We're looking for a Restaurant Supervisor to help us create unforgettable dining experiences at Mama Shelter Singapore! If you thrive in fast-paced settings and have a passion for exceptional service, this is the role for you! 🍽️✨

THE MISSION?

  • Lead the Team: Supervise and motivate the restaurant staff to deliver outstanding service and ensure smooth operations from breakfast to dinner! 👩‍🍳👨‍🍳
  • Deliver Excellence: Ensure every guest receives a warm welcome and attentive service that keeps them coming back for more! 🌈😊
  • Coordinate Service: Manage reservations, seating, and flow to create a seamless dining experience for all guests! 📅🚪
  • Train & Develop: Provide guidance and training to new team members, fostering a culture of learning and growth! 📚🌱
  • Handle Guest Feedback: Be the go-to person for addressing any guest concerns or special requests, ensuring every experience is a positive one! 🗣️💬
  • Collaborate with Management: Work closely with the management team to implement new ideas and enhance the overall guest experience! 🤝💼
  • Maintain Standards: Uphold cleanliness, safety, and operational standards, ensuring the restaurant is always at its best! 🧼⚖️

If you’re excited to bring your leadership skills and passion for hospitality to Mama Shelter Singapore, we can’t wait to meet you! Let’s create some magic together! 🎉❤️

Qualifications

MADE FOR YOU? ONLY IF…

  • You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
  • You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
  • Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
  • You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
  • Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
  • You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS :

  • You always follow through: When you commit, you deliver. Every time. 🚀
  • Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
  • Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
  • You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
  • You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

Additional Information

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

Senior / Guest Service Executive

21-May-2025
Village Hotels | 55388 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

Senior / Guest Service Assistant

21-May-2025
Village Hotels | 55389 - Singapore
This job post is more than 31 days old and may no longer be valid.

Village Hotels


Job Description

Responsibilities:

  • Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

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