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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Waiter

This challenging full time hands-on position is for you if you:

• Providing excellent food & beverage service to hotel guests staying with us and using our meeting facilities
• Serving guests at the restaurant, bar, poolside and banqueting/ meetings of up to 250 pax
• Soliciting guest feedback to improve our F&B operation
• Perform any other duties as assigned by the hotel's management
• Work on a split shift system. 6 day work week

Position reports to the Restaurant & Banquet Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

You'll get:

• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager with a strong hospitality background.
• An environment where you're given opportunity to grow and advance in your F&B career.
• Economy air ticket, tax free salary, suitable sharing accommodation on site, laundry, staff meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Marriott International

Job Description

JW Phuket Chalong Bay

Job Description

Discovery Samal (Samal Shores Inc)

Job Description

About the role

We are seeking an experienced and dedicated Head Butler to join our team at Discovery Samal (Samal Shores Inc) in Samal, Davao del Norte. As the Head Butler, you will be responsible for overseeing and managing all butler services to ensure an exceptional experience for our guests. This is a full-time role in a stunning resort location.

What you'll be doing

• Lead and manage the butler team to deliver a seamless and personalized service to all guests

• Provide exceptional concierge services, anticipating and catering to guests' needs and preferences

• Oversee the set-up, maintenance and cleanliness of all guest suites and public areas

• Manage guest requests and complaints, ensuring timely and effective resolution

• Liaise with other departments to coordinate guest activities and experiences

• Train and develop the butler team to uphold high standards of service

• Ensure all butler operations and processes are efficient and cost-effective

• Monitor and report on butler team performance and guest satisfaction

What we're looking for

• Extensive experience (minimum 5 years) as a Head Butler or Senior Butler in a luxury hotel, resort or private estate

• Exceptional customer service and hospitality skills, with a keen eye for detail

• Strong leadership and team management abilities, with the ability to motivate and develop staff

• Excellent communication and interpersonal skills to liaise effectively with guests and colleagues

• Proficient in Microsoft Office suite and other hospitality management software

• Fluent in English, with the ability to communicate in other languages an advantage

• Flexibility to work a range of shifts, including weekends and public holidays

What we offer

At Discovery Samal, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer competitive remuneration, opportunities for career advancement, and a range of benefits including health insurance, pension contributions, and generous leave entitlements. We also encourage a healthy work-life balance, with flexible working arrangements available. Join our team and be a part of creating unforgettable experiences for our guests.

About us

Discovery Samal (Samal Shores Inc) is a leading luxury resort destination located on the island of Samal, Davao del Norte. We pride ourselves on providing our guests with exceptional hospitality and a truly immersive experience in the natural beauty of the Philippines. With a strong commitment to sustainability and community engagement, we are dedicated to creating a positive impact on the local environment and economy.

Apply now to join our team as the Head Butler and be a part of our journey!

W Bali - Seminyak

Job Description

Marriott International

Job Description

Marriott International

Job Description

PT Canggu International

Job Description

SOFITEL SINGAPORE CITY CENTRE

Job Description

Job Description:

• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Management of the hotel’s Front-Office operations to achieve a reputation as a market leader in personalized and customer focused service in the industry.
• Coaching and training the Front Office team to improve or maintain the high service standards
• Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
• Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
• Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up.
• Ensure that each service shortfall guest profile is updated in PMS with accuracy and complete guest history to enhance our Return Guest program.
• Oversee ad-hoc projects and task such as Upselling, Loyalty Recruitment, Guest Experience and Stocks Inventory.
• Preparation of Front Office work schedules and submitting to Front Office Manager for approval on a timely manner.
• Prepare monthly reports for the Front Office Department and revise the key performance indicators together with the Housekeeping Department and the Reservations team.
• Monitor the upsell program. Encourage and motivate the team to achieve the daily / monthly target set by Front Office Manager. To counsel any under-performing associates, if necessary.
• Liaise daily with the Reservations team to ensure accuracy in room allocation as well as the maximization of yield.
• Work closely with Engineering to ensure that maintenance requests are followed up on and completed efficiently.
• Liaise with Housekeeping to ensure that room cleanliness standards are maintained. Checking of VIP rooms prior to arrivals to ensure amenities are accorded and rooms are of highest standards.
• Ensure that public areas are clean and well presented with regular monitoring.
• Welcoming of VIPs in the absence of Management.
• Supervise lobby services such as valet and bellmen duties, ensuring that guest arrivals and departures are as efficient as possible.
• Ensure that the night audits are conducted effectively and accurately.
• Ensure there is management support and presence visible at the Front Office and in the lobby during key periods throughout the day.
• To check on Front Office cashier closure ensuring all paperwork are correct with no discrepancies before ending of each shifts.
• Monitor the Front Office team members’ shift duties periodically to ensure all are completed on a timely manner.
• To coordinate with security in the investigation of irregularities and undesirable guests. And reporting such matters to Front Office Manager and Management on a timely manner.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To represent the Management in their absence for any emergency situation that may arise.
• To conduct regular patrolling of the hotel premises to ensure all are in order
• Strive to implement the Sofitel Vision and demonstrate active use of the Sofitel Values.
• Any other reasonable request as required by Hotel Management.

Job Requirements:

• Minimum of 5 years hotel operational experience, Front Office essential, 5 star luxury environment preferred.
• Strong operational background with experience in the implementation and management of brand standards
• Project professional image at all times through personal presentation/ interpersonal skills.
• Experience in the coaching and development of a professional management team.
• Recruitment, selection and training of team members.
• Able to initiate contact and establish rapport easily.
• Efficient organization of time and work.
• Ability to influence others to achieve common goals.
• Ability to lead, develop and mentor the Front Office team.
• Appreciates and maintains an effective outlet for stress.
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.

H Boutique Hotel

Job Description

H Boutique Hotel is hiring a Full time Front Desk - Kota Damansara role in Kota Damansara, Selangor. Apply now to be part of our team.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• No experience required for this role
• Expected salary: RM1,600 - RM1,900 per month

Process all guest check-in and check-out.

Confirming reservations, assigning room, and issuing and activating room keys.

Process all payment types such as room charges, cash, debit or credit cards.

Resolving any late and disputed charges.

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Coordinate with Housekeeping to track readiness of rooms for check-in and room with maintenance issues.

G Hotel Penang

Job Description

G Hotel Penang is hiring a Full time Front Office Assistant role in George Town, Pulau Pinang. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM1,900 per month

Job Summary:

• The Front Office Associate is responsible for delivering excellent customer service, handling administrative tasks, and ensuring smooth operations at the front desk. This role involves greeting visitors, answering calls, managing appointments, and performing basic office tasks to support daily operations.

Key Responsibilities:

• Greet and welcome guests, clients, and visitors in a professional and friendly manner.

• Answer and direct phone calls, take messages, and manage the front office switchboard.

• Schedule and manage appointments, meetings, and conference room bookings.

• Handle incoming mail, packages, and correspondence.

• Assist with office administrative tasks, including filing, data entry, and document preparation.

• Maintain office supplies and coordinate with vendors for procurement.

• Assist in maintaining a clean and organized front office environment.

• Provide support to other departments as needed.

Benefits:

• Maternity leave

• Meal provided

• Opportunities for promotion

• Pmentrofessional develop

Supplemental Pay:

• Overtime pay

JMM GRAND SUITES HOTEL

Job Description

Welcome and check-in guests, making a warm and professional first impression. Kindly and promptly address guest inquiries, requests, and concerns. Provide information about hotel services, amenities, and local attractions. Coordinate with other hotel departments to fulfill guest needs and requests.

THE HAPPY TWIG PTE. LTD.

Job Description

Key Responsibilities:

• Greet guests warmly and ensure a welcoming and friendly atmosphere.
• Build strong relationships with guests to encourage repeat business.
• Manage reservations and coordinate seating to optimize flow and reduce wait times.
• Handle guest complaints and concerns with professionalism and quick problem-solving.
• Coordinate with service staff and kitchen team to ensure smooth dining experiences.
• Monitor guest satisfaction during and after service.
• Maintain a database of regular/VIP guests and their preferences.
• Promote specials, seasonal offers, and events to guests.
• Gather guest feedback and report to management for continuous improvement.
• Support marketing and customer engagement initiatives.

• Proven experience in customer service or hospitality.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and calm under pressure.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and handle a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Willingness and availability to work split shifts as required.

• Competitive salary + performance-based incentives
• Opportunities for growth and advancement
• Staff meals and discounts
• A vibrant, team-oriented work environment

Fynn Boutique Hotel

Job Description

Fynn Boutique Hotel is hiring a Full time Front Office Supervisor role in Bacoor, Calabarzon. Apply now to be part of our team.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected salary: ₱18,000 - ₱20,000 per month

Responsible for overseeing the daily operations of the front desk, ensuring excellent guest service, and assisting the Front Office Manager in managing the team. Handle check-ins, check-outs, reservations, guest request, and resolve any issue to ensure a smooth and welcoming experience for guests.

Supervise front desk team.

Oversee daily front desk operations, ensuring efficiency and accuracy.

Coordinate with other departments to fulfill guest needs.

Train, guide, and motivate front office staff.

Assist in preparing reports related to occupancy, revenue, and guest satisfaction.

Tirtha Bali

Job Description

•  Providing information about Tirtha facilities, services, and surrounding areas, using both Mandarin and English

• Welcoming guest and ensuring their overall experience

• Identifying and capitalizing on opportunities to increase guest spending

• To constantly refine product knowledge

• etc

PT Accor Advantageplus

Job Description

PT Accor Advantageplus

Job Description

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

Job Descriptions

• Oversee lobby operations to ensure guests' needs are promptly and efficiently met.

• Provide ongoing general management support throughout the hotel by monitoring guest satisfaction, service standards, security, employee activities, and physical defects, with a primary focus on front office operations.

• Coordinates with all relevant operations departments to ensure the proper functioning of the front office, including addressing room defects and maintaining room cleanliness.

• Ensure that departmental standard, policies, and procedures are maintained.

• Lead a team in addressing guest complaints and special requests, ensuring corrective actions are taken to achieve complete guest satisfaction.

• Update incident report for any critical incident including staff or guest injuries and damage to hotel property.

• Promptly, efficiently, and courteously address guests' inquiries, problems, and complaints to ensure their satisfaction and uphold the hotel's interests.

• Ensure that the Front Office and public areas are clean, orderly, and that all operating equipment is in good working condition.

• Ensure and maintain the neat appearance of all Front Office team members.

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.

• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.

• Commitment to work rotating shift and any day, including weekends and public holidays.

• Great communication skills, ability to interact with guests, employees and third parties

• High attention to details.

• Ability to multi-task and work efficiently in a fast-paced environment.

*This role is for 2 properties - Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Genting Malaysia Berhad

Job Description

Mandai Resorts Pte. Ltd.

Job Description

Main Duties and Responsibilities
The Rooms Controller plays a vital role in managing room inventory, ensuring efficient and strategic room allocations to maximize revenue and guest satisfaction. This position requires close coordination with Front Office, Housekeeping, Reservations, and Sales teams to ensure that guests are assigned rooms that meet or exceed expectations, with an emphasis on personalization and luxury standards.

Key Responsibilities:

• Manage daily room allocations and pre-assignments based on guest profiles, preferences, VIP status, and availability.

• Coordinate closely with the Reservations and Front Office teams to ensure all booking requests and special accommodations are fulfilled.

• Liaise with Housekeeping to ensure room readiness and communicate priorities (e.g. VIPs, early arrivals).

• Optimize room assignments to balance guest satisfaction with operational efficiency and revenue goals (e.g. upsells, walk-ins).

• Monitor and manage overbooking, out-of-order rooms, and group blocks to minimize displacement and ensure accuracy.

• Maintain real-time awareness of room status and availability across systems (PMS, CRS, Housekeeping).

• Prepare daily reports (arrival, departure, VIP, discrepancy) and share with relevant departments.

• Ensure exceptional service standards are maintained in all aspects of guest room planning and delivery.

• Support Front Office with check-ins, guest requests, and problem resolution as needed.

Job Requirements:

• Minimum 1-2 years of experience in Front Office or Reservations, preferably in a hospitality environment.

• Strong knowledge of PMS systems (e.g., Opera).

• Excellent communication and coordination skills.

• Detail-oriented, highly organized, and able to work under pressure.

• Ability to handle confidential guest information with discretion.

Hyatt Centric Victoria Harbour Hong Kong

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures
• Manage and maximize occupancy, revenue, and average rate while maintaining high service standards via the up-selling programs within the department
• Effectively handle all guest complaints and implements long term solutions where possible. Follow up any outstanding issues and make sure service recovery is provided
• Review guest feedback from different platforms. Drive outstanding result from TripAdvisor by reviewing current service standard and implement new initiative when necessary
• Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction
• Conduct development and performance reviews, identifying key personnel for further development and structured career path
• Provide the training to the Front Office associates
• Respond for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting associates, guest and owner expectations
• Perform adhoc job tasks assigned by the hotel management

Qualifications

• Minimum 7 years of Front Office experience with at least 3 years managerial experience, preferably gained from hospitality or related service industry
• Familiar with Opera System
• Excellent command of spoken English and Putonghua
• Good training skills and communications skills

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Applicants who do not hear from us within six weeks should consider their applications unsuccessful. All personal data collected will be used for employment purpose only.

Greatwood Hospitality Private Limited

Job Description

Job Scope

- Attend to our guest for check-in, check-out and maintain updated records of bookings and payments.

- Work with the team to plan reservation, room cleaning and maintenance schedule and manage guest’s requests.

- Communicate with guests throughout their duration of stay

- Direct requests to the proper channels (maintenance, runner, sales manager & etc)

- You will build rapport with guest by providing information about our serviced apartment, available rooms, rates, amenities, and touristy information.

- Handle walk-in, email, and phone enquiries.

- Perform any other duties as required and directed by the Manager or Management.

Requirements

- Experience in Hospitality/Tourism/Hotel Management or Customer Service is preferred

- Minimum 4 years of working experience in the related field

- Possess at least a Diploma, Advanced/Higher/Graduate Diploma

- Good telephone and email etiquette

- Able to work on weekend and or public holidays

WOLFGANG'S STEAKHOUSE SINGAPORE PTE LTD

Job Description

We are looking for outgoing and dynamic individual to join us as a Guest Relations Executive!  

Responsibilities:

• Work closely with the managers in front desk operations management

• Answer calls, note down booking reservations and update accordingly

• Coordinate private events for large group reservations

• Ensure prompt and polite service in greeting guests entering and leaving the restaurant

• Maintain all guest folios in the manner instructed and type out necessary guests' likes and dislikes to the appropriate fields on the profile

• Perform appropriate cashier activities as and when required

Requirements:

• Proficient in spoken and written English

• Able to work shifts, weekends and Public Holidays

• Possess a positive attitude and passion for providing excellent customer service

• Good communication skills

• Ability to work in a fast-paced environment

What We Provide:

• Medical & dental benefits

• OT pay for all non-Managerial employees

• Meals are provided

• Competitive remuneration & career advancement opportunities

Please click on 'Apply Now' to send your resume in!

We regret that only shortlisted candidates will be contacted.

Awesome Hotel Inc.

Job Description

About the role

Awesome Hotel Inc., a prestigious hospitality brand, is seeking a motivated and experienced Front Office Manager to join their team in San Juan La Union. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and the smooth operations of the hotel's front office. This full-time position offers a dynamic and rewarding career opportunity within the hospitality industry.

What you'll be doing

• Oversee the daily operations of the front office, including reception, concierge, and guest services

• Manage and train a team of front office staff, ensuring high standards of customer service

• Develop and implement front office policies and procedures to enhance efficiency and guest satisfaction

• Handle guest inquiries, complaints, and requests in a professional and timely manner

• Collaborate with other department heads to coordinate hotel operations and foster a cohesive team environment

• Analyse front office data and metrics to identify areas for improvement and implement strategies to enhance the guest experience

• Ensure adherence to industry regulations, hotel standards, and company policies

• Participate in the development and implementation of front office-related projects and initiatives

What we're looking for

• Minimum 5 years of experience in a front office management role within the hospitality industry

• Strong customer service orientation and the ability to handle multiple tasks and priorities simultaneously

• Excellent communication and interpersonal skills, with the ability to lead and motivate a team

• Proficiency in hotel management software, such as property management systems and guest relationship management tools

• Problem-solving skills and the ability to think critically to find solutions to operational challenges

• Familiarity with industry regulations and best practices in front office management

• Demonstrated experience in developing and implementing front office policies and procedures

• Passion for the hospitality industry and a commitment to delivering exceptional guest experiences

What we offer

• Competitive salary and performance-based bonuses

• Comprehensive health and wellness benefits package

• Opportunities for professional development and career advancement

• Collaborative and supportive work environment

• Discounts on hotel stays and dining at Awesome Hotel Inc. properties

About us

Awesome Hotel Inc. is a leading hospitality company with a reputation for excellence in the industry. With a portfolio of luxury resorts and hotels across the Philippines, we are committed to delivering exceptional guest experiences and fostering a dynamic and inclusive work culture. Join our team and be a part of our continued success.

Apply now for the Front Office Manager role and be a key contributor to the success of Awesome Hotel Inc.

Aura Bangkok Clinic (Retail)

Job Description

Overall values:

• Strong passion in bringing a high-quality medical service to everyone at a reasonable price.
• Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.
• Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.
• Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.
• Excellent presentation skill with strong logical thinking. 
• Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.
• Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

Job descriptions:

• Preparing guest schedules and ensuring treatments are booked accurately and timely. 
• Schedule appointments for customers and therapists. 
• Assign therapists and explain their responsibilities. 
• Preparing daily sales reports and accompanying work sheets. 
• Ensure timely and accurate billing for treatments. 
• Capable of handling early-stage client concerns and unique requirements. 
• Effectively promote and sell spa programs to groups and walk-in clients. 
• Handle client complaints and feedback, directing them to the proper offices for resolution. 
• Process payments for spa services. 
• Manage spa inventory and restock products as needed.
• Taking on additional responsibilities as needed.

Requirement:

• Graduated in any bachelor’s degree.
• Excellence communication skills in English
• Proven minimum one year experience in a receptionist function inside the spa would be advantage.
• Good interpersonal skills and a team player.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Quick problem-solving skill.
• Good analytical, logical and mathematical skill.
• 6 days off per month (excluding weekends and public holidays)
• Available for shift work.

Soneva Kiri Resort

Job Description

Director of Rooms – Chinese Speaking
Location: Soneva Kiri, Koh Kood, Thailand

Soneva Kiri invites applications from Thai nationals for the position of Director of Rooms. This senior leadership role is responsible for overseeing the overall Rooms Division, encompassing the Front Office, Housekeeping, and Guest Experience departments.

Primary responsibilities:

• Manage and coordinate the day-to-day operations of all Rooms Division departments

• Ensure the highest standards of guest satisfaction throughout the guest journey

• Provide effective leadership and direction to the Rooms Division team

• Serve as a key liaison for Chinese-speaking guests, ensuring cultural sensitivity and communication excellence

• Work collaboratively with other departments to maintain operational consistency and service excellence

• Implement continuous improvement initiatives to enhance service quality and operational efficiency

Qualifications and requirements:

• Extensive experience in Rooms Division or Front Office management within a luxury resort environment

• Fluency in both English and Chinese (Mandarin), spoken and written

• Demonstrated leadership, communication, and interpersonal skills

• Meticulous attention to detail with a commitment to delivering exceptional service

• Ability to adapt to and thrive in a remote island setting

Benefits:

• Service charge

• Vacation days, birthday leave, and maternity leave

• Free accommodation

• Free meals (3 meals a day, including days off)

• 5-day workweek

• Free uniform and laundry service

• Monthly staff buffet with grilled pork

• 7 free nights per year at Soneva resorts worldwide, for you and your friends, partner, or family

• Employee activities: Yoga, Pilates, movie nights, karaoke, fitness, volleyball court, table tennis, staff bar, staff café, and on-site shop

• Free access to washing machines and dryers

• Travel allowance for trips home

• Medical benefits

• Provident fund and opportunities for growth within the international Soneva network

L' Fisher Hotel

Job Description

Qualifications:

• Bachelor's degree in Hospitality Management or related field preferred
• Minimum of 2 years experience in a front office supervisory role in a hotel or hospitality setting
• Strong leadership and communication skills, with the ability to motivate and inspire a team
• Excellent customer service and interpersonal abilities, with a focus on exceeding guest expectations
• Proficiency in hotel management software and Microsoft Office suite
• Flexibility to work evenings, weekends, and holidays as required by the demands of the position

Key Responsibilities:

• Supervise the daily operations of the front desk, including guest check-in and check-out, reservations management, and guest services
• Train, coach, and mentor front desk associates to ensure adherence to hotel standards and procedures
• Monitor front desk performance and productivity, providing feedback and implementing strategies for improvement
• Handle guest inquiries, requests, and complaints in a professional and timely manner, ensuring guest satisfaction and retention
• Assist with scheduling, staffing, and payroll management for the front desk team
• Maintain accurate records and reports related to front desk operations, including occupancy rates, room inventory, and guest preferences
• Collaborate with other hotel departments to coordinate guest services and ensure seamless communication and coordination
• Uphold hotel policies and procedures, including safety and security protocols, to ensure the safety and well-being of guests and staff

Marriott International

Job Description

Preferred Education and Experience

• High school completion or equivalent
• Related work experience

Required Qualifications

• Good personality
• Service minded
• Strong communication skills
• Positive interpersonal skills.

.

JOB SPECIFIC TASKS

• Taking lead for off property activities, onsite activities and city experience activities.
• Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
• Achieve Club Residence goal of overall guest satisfaction and activities department.
• Develop, design, manage, monitor, and promote activities.
• Oversee operations of recreation activities, this includes all administration duties.
• Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

• Handling guest complaints in person and anticipate guest needs.
• Organize and promote special event activities.
• Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
• Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
• To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
• To develop a close and harmonious working relationship with all Club Residence’s departments.
• Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
• Anticipating Member needs and handle all requests in a professional manner.
• Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
• Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
• Build up and maintaining a good relationship with other co-owners of the building.
• Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
• Well understand of Club Residence policies and procedures including with House Rules.
• Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
• Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
• Complete special projects and /or other activities assigned by Front Office Manager.
• The personal mobile phone is allowed for work only.
• Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
  • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
    Making a courtesy call
    Preparing a welcome pack set up
  • Preparing a refreshment beverage and cold towels
  • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
  • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
  • Complete all Check-ins and check outs in an efficient with a timely manner.
  • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
  • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Geniebook Pte. Ltd.

Job Description

We are seeking a dedicated and organized Relationship Executive to join our team. The ideal candidate will be responsible for the smooth daily operations of Geniebook CAMPUS, ensuring a productive and supportive environment for both students and teachers. Key responsibilities include:

Customer Service & Sales Support

• Communication Channels: Establish and maintain clear communication with students and parents regarding class schedules, changes, and other relevant details.

• Customer Service: Address inquiries from students and parents, resolving technical and administrative issues promptly and professionally.

• Information Dissemination: Provide parents with necessary information and explain relevant details clearly and effectively.

• Sales Assistance: Support the sales team with diagnostic assessments (DA tests) and student course renewals.

• Administrative Support: Assist with various administrative tasks and other work-related matters as needed by the department.

Operations & Coordination

• Daily Maintenance: Ensure the center is maintained according to standard operating procedures, providing a clean and organized environment.

• Teacher Support: Assist teachers with their daily needs, including courseware preparation and classroom setup.

• Class Scheduling: Plan and optimize class schedules, ensuring efficient use of time slots and resources.

• Class Coordination: Arrange and coordinate trial classes, manage post-class teacher-parent communications, and organize replacement classes as needed.

• Attendance Records: Maintain accurate attendance records for all classes and activities.

Work Arrangement Details:

• Work Schedule:  3 Weekdays + Saturday & Sunday (both weekend)

• Hours: 1230PM - 9PM/830AM - 630PM

• Onsite for all working days

Requirements: 

• A Diploma or Bachelor's degree in Business Administration, or other relevant field.

• Experience in a similar role is advantageous but not required. Graduates with no experience are welcome to apply.

• Possess excellent communication skills and confidence in speaking with both Parents and Students alike.

• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.

• Flexible and capable of working both independently as well as collaboratively.

Holiday Plaza Hotel

Job Description

About the role

We are seeking an experienced Front Desk Supervisor to join our team at the Holiday Plaza Hotel in the vibrant city of Cebu, Central Visayas. As the Front Desk Supervisor, you will play a vital role in ensuring exceptional customer service and the smooth running of our hotel's front office operations. This is a full-time position that will allow you to thrive in a fast-paced and dynamic hospitality environment.

What you'll be doing

What we're looking for

What we offer

At the Holiday Plaza Hotel, we value our employees and provide a range of benefits to support their well-being and professional development. These include competitive salaries, opportunities for career advancement, comprehensive health insurance, and access to our on-site fitness centre. We also offer team-building activities and social events to foster a positive and collaborative work culture.

About us

The Holiday Plaza Hotel is a premier hospitality destination in Cebu, Central Visayas, known for our exceptional service and commitment to guest satisfaction. With over 20 years of experience in the industry, we pride ourselves on creating memorable experiences for our guests. Our hotel features modern amenities, diverse dining options, and a wide range of recreational facilities to cater to the needs of both leisure and business travellers.

If you're passionate about hospitality and eager to join a dynamic team, apply now for the Front Desk Supervisor role at the Holiday Plaza Hotel.

Ascott International Management Pte Ltd.

Job Description

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures
• Ensure all guests are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all guests' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements
• Manage guests’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers
• Perform related tasks as assigned

Job Requirements

You have:

• Possess a good command of spoken and written English
• Pay attention to details
• Excellent team player and service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

The Fullerton Hotels and Resorts

Job Description

Job Description:

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.

Job Requirement:

• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Marriott International

Job Description

ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC

Job Description

The Front Office Supervisor oversees the daily operations of the front desk, ensuring efficient
guest check-in and check-out processes, handling guest concerns, and supervising front office
staff. This role is essential in maintaining high service standards and providing guests with a
seamless and memorable experience.

Penang Marriott Hotel

Job Description

Hyatt Place Johor Bahru

Job Description

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible in delivering the brand promise by managing the Front Office operations for the hotel, ensuring the smooth and efficient running of all operational aspects of the Front Office Department. 

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager. Good problem solving, administrative and interpersonal skills are a must. Fluency in spoken and written English required. Strong interpersonal skills, good problem solving and administrative skills, and high competency in Microsoft word, excel and powerpoint systems. Working experience with Opera is must. 

TA AKTANA a Luxury Collection Resort & Spa Labuan Bajo

Job Description

Permai Rainforest Resort

Job Description

We are seeking a Front Office Assistant to join our team and be the welcoming face of our organization.

Key Responsibilities:

• Greet and assist walk-in guests with a friendly and professional demeanor. 
• Handle check-ins and check-outs efficiently, ensuring all reservation records are accurate and up-to-date.
• Address guest inquiries, provide information, and resolve concerns promptly and professionally to ensure a positive experience.
• Process payments and reconcile cash transactions accurately as required.
• Ensure all rooms are clean and ready to accommodate guests’ needs.
• Keeping the reception area tidy and observing professional etiquette.

Job Requirements:

• Proven experience as a front office assistant, receptionist, or in a similar role
• Exceptional communication and interpersonal skills
• Strong organizational and multitasking abilities
• A positive attitude and a professional appearance
• Experience in OTA will be an advantage
• Ability to handle sensitive information with discretion

THE WESTIN SINGAPORE

Job Description

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

• Oversee all aspects of Front Desk Operations, ensuring that the highest levels of hospitality and service are provided.
• Represent property management in resolving any guest or property related situation.
• Manage the flow of questions and directs guests within the lobby.
• Handles service issues and emergency situations.
• Assist Front Desk associates with expediting payments.
• Follow up with guest regarding satisfaction with guest-related issues.
• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Set up accurate accounts for each guest upon check-in (i.e., sharers, separate room/tax/incidentals, comp).
• Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
• Block rooms in lightspeed system and identify designated requirements and requests.
• Contact appropriate individual or department (e.g., Concierge, Housekeeping, Food & Beverage) as necessary to resolve guest call, request, or problem.
• Be knowledgeable about the Marriott Bonvoy Loyalty program and provide guidance to fellow associates.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Review shift logs/daily memo books and document pertinent information in logbooks.
• Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting Standard Operation Procedures.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching associates; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,
begin your purpose, belong to an amazing global
team, and become the best version of you.

Westin Hotels & Resorts

Job Description

Westin Hotels & Resorts

Job Description

Courtyard by Marriott Melaka

Job Description

EM Grand Spa

Job Description

Supervising day-to-day operations of front desks and reception areas
Training and managing staff
Addressing customer complaints and queries
Managing budgets and preparing reports
Assisting the Front Office Manager in administering front office functions

Marriott International

Job Description

Four Points by Sheraton Palawan Puerto Princesa

Job Description

The Bistro Group (TGIFriday's, Italianni's, Fish &Co.)

Job Description

We are seeking an experienced and dynamicFront of House Manager to lead our service team. The ideal candidate will have a proven track record in upscale dining environments and possess strong leadership and customer service skills.

Qualifications:

• With at least 2 years or more of experience as a Front of House Manager or similar role in a fine dining setting.

• Strong leadership and team management skills.

• Excellent interpersonal and communication abilities.

• Proficiency in restaurant management software and Microsoft Office Suite.

• Flexibility to work various shifts, including evenings, weekends, and holidays.

• A passion for delivering outstanding customer service and enhancing guest experiences.

• Excellent verbal and written communication skills.

• Must have a charismatic and charming personality, with a professional and approachable demeanor.

• Flexibility to be assigned to specific store or branch locations as required.

• Must be available to start immediately.

MOLEK GARDEN HOTEL SDN. BHD.

Job Description

Molek Garden Hotel Sdn Bhd is hiring a Full time Front Office Assistant role in Taman Molek, Johor. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: RM1,700 - RM1,800 per month

Job Description:

• Welcoming and assisting guests in a friendly and professional manner.

• Handling check-in, check-out, and room reservations.

• Handling basic inquiries and sorting mail.

• Copying, scanning, and filing documents.

• Be ready to perform any suitable tasks from time to time.

• A responsible and positive attitude to the jobs.

Job Qualifications

• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.

• Working knowledge of printers, copiers, scanners, and fax machines.

• Excellent interpersonal and communication skills.

# Provide Hostel / Accommodation

Marriott International

Job Description

Preferred Education and Experience

• High school completion or equivalent
• Related work experience

Required Qualifications

• Good personality
• Service minded
• Strong communication skills
• Positive interpersonal skills.

.

JOB SPECIFIC TASKS

• Taking lead for off property activities, onsite activities and city experience activities.
• Full knowledge of Bangkok’s attractions and shopping areas. What’s going on in Bangkok. Etc.
• Achieve Club Residence goal of overall guest satisfaction and activities department.
• Develop, design, manage, monitor, and promote activities.
• Oversee operations of recreation activities, this includes all administration duties.
• Interact with guests to obtain feedback on product quality and service levels, ensure all issue pertaining to guest

satisfaction are met and that all follow up is completed on a timely basis.

• Handling guest complaints in person and anticipate guest needs.
• Organize and promote special event activities.
• Communicate clearly and regularly with superior and associates to keep all areas updated on relevant departmental issues.
• Maintain a system of regular training as required by Marriott Vacation Club HR criteria.
• To have a complete knowledge of the Club Residence’s Product, including room types, Number of apartments, and facilities, Member Service and Club Resorts.
• To develop a close and harmonious working relationship with all Club Residence’s departments.
• Working closely with Lounge Service Supervisor for the smooth running of Service Operation.
• Anticipating Member needs and handle all requests in a professional manner.
• Taking as a commitment with the company that all associates will keep the personal data of our Club Residence Members confidential.
• Always showing an active & enthusiastic appearance to our members once requires and always providing some options for any kind of recommendation.
• Build up and maintaining a good relationship with other co-owners of the building.
• Report all the incidents to Lounge Service Supervisor, Front Office Manager or General Manager in a sufficient communication way and also making a necessary action.
• Well understand of Club Residence policies and procedures including with House Rules.
• Be aware and follow with company policy while on duty and well understand including with respect to the company policy when using a media communication sources, such as computer, Email, website, attached and forwarded mails.
• Report health/safety and security hazards to Lounge Service Supervisor or Front Office Manager.
• Complete special projects and /or other activities assigned by Front Office Manager.
• The personal mobile phone is allowed for work only.
• Support Front Office Team by doing any others extra tasks which is related to the position that might be assigned by Lounge Service Supervisor or Front Office Manageras following.
  • Well Understand of Pre-Arrival set up process prior to guests arrival ie. Sending welcome letter
    Making a courtesy call
    Preparing a welcome pack set up
  • Preparing a refreshment beverage and cold towels
  • Monitor daily arrivals ensuring all requests are carried out wherever possible and all realistic expectations are met and ensure all reservations are honoured.
  • Providing a Club Residence’s facilities information to Members upon arrival, explaining the value of apartment key and the elevator key systems.
  • Complete all Check-ins and check outs in an efficient with a timely manner.
  • Offer information and services where appropriate and thanks to customers and invite our customers to return visit.
  • Plus any others extra tasks which is related to the position that might be assigned by the Management.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Sheraton Cebu Mactan Resort

Job Description

Heritage Collection

Job Description

Position Overview:

As a Night Shift Duty Manager for Hotel Operations, you will be responsible for overseeing and ensuring the smooth operation of various hotel functions during the overnight shift. Your primary focus will be on ensuring the safety and security of guests and the property throughout the night as well as performing audits of all buildings under management and of vacant rooms.

Key Responsibilities:

1. Guest Management:

• Manage guest-related operations during the night shift, including check-in, check-out, and guest inquiries.
• Provide excellent customer service by addressing guest needs, requests, and concerns promptly and professionally.
• Coordinate with other hotel departments to fulfill guest requests and resolve issues.

2. Safety and Security:

• Ensure the safety and security of guests and the property during the night shift.
• Monitor security systems, including CCTV cameras, alarms, and access control, reporting any suspicious activities or incidents.
• Respond to emergency situations, following established procedures and protocols.
• Conduct regular security checks of the property to identify and address any safety hazards or maintenance issues.

3. Inspection and Maintenance:

• Conduct routine inspections of vacant guest rooms, public spaces, and other facilities to assess cleanliness, maintenance requirements, and adherence to brand standards.
• Identify and document any maintenance issues, such as broken fixtures, faulty equipment, or areas needing repairs.
• Prioritize and coordinate maintenance tasks with relevant departments to ensure prompt resolution.

4. Communication and Collaboration:

• Maintain effective communication and collaboration with other hotel departments, such as housekeeping, maintenance, and management, to ensure seamless operations.
• Communicate pertinent information to the day shift team for a smooth transition of operations and guest-related matters.
• Collaborate with the housekeeping department to manage room inventory, ensuring accurate status and availability.

Qualifications and Skills:

• Diploma or equivalent in a relevant field
• Previous experience in a hotel front desk or night audit role is preferred.
• Strong attention to detail and excellent mathematical skills for auditing and reconciling transactions.
• Proficiency in hotel property management systems (PMS) and computer skills.
• Excellent interpersonal and communication skills to provide exceptional customer service and collaborate with team members.
• Ability to handle multiple tasks and prioritize responsibilities in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel operations, policies, and industry standards.
• Ability to work overnight shifts, weekends, and holidays as required.

Courtyard Iloilo

Job Description