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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

☑ Basic Salary $2500 - $3000 (Exclude AWS)

☑ Working Location: Central Business District

☑ Monday to Friday /8.30AM – 5.30PM

☑ 2 Year Contract

☑ Good Working Environment

Job Scope:

• Provided professional front desk and customer service support.

• Managed visitor registration, check-in, and reception duties.

• Handled access badge issuance and security procedures.

• Coordinated mail, courier services, and deliveries.

• Assisted with meeting room setup, events, and office support duties.

• Supported daily workplace operations, vendor coordination, and office administration tasks.

Requirement:

• ITE or Diploma Qualification in any field of studies

• 1 Year of Experience in Front Office Management or Customer Service Position

• Candidate with Front facing experience in Hotel or Airline are most welcome to apply

 Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Leong Chee Ning (Crystal)

Registration No: R25137583

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

JOB RESPONSIBILITIES :

• Greet and welcome guests upon arrival.
• Register guests into the computer, verifying reservation, address, and credit information.
• Responsible for checking in guests such as registering and assigning rooms to guests.
• Issues access card and escorts guest to their room.
• Manages guests’ accounts and information availability in the system.
• Process guest’s folios, collects payment, deposit and to assists with currency exchange
• Handles guest queries pertaining to facilities, services, and registration etc.
• Handles and records guest comments and complaints, and refer issues to duty manager when necessary.
• Responsible and accountable for handling and cash.

REQUIREMENTS:

• Minimum 1 year of Front Office experience in a service industry will be an advantage for supervisory positions.
• Customer Oriented
• Knowledge of Microsoft Office eg. MSWord and MS Excel.
• Good coordination skills, meticulous, organized, neat and diligent.

CREW by HRNET

Job Description

Guest Relations Executive (Assisted Living) – Up to $3,500 | Central

Join a premium assisted living environment focused on delivering personalised service, resident engagement, and exceptional hospitality care for seniors.

💰 Salary

• $2,000 – $3,500/month + Benefits

📍 Location

• Central Singapore

🧾 Job Responsibilities

• Provide personalised concierge and customer service support to residents and visitors

• Coordinate daily living arrangements, care support, dining, and activities

• Assist with resident onboarding, assessments, and service planning

• Organise community activities and engagement sessions for residents

• Liaise with external vendors and service providers for resident services

• Handle resident feedback, enquiries, and service recovery professionally

• Support implementation of personalised care and lifestyle plans

• Ensure smooth daily operations and high service standards

📝 Job Requirements

• Diploma in Hospitality, Healthcare Management, or related fields

• Caregiving or nursing certification will be an advantage

• Minimum 2 years of customer service / hospitality experience

• Experience in hotels, serviced apartments, healthcare, or eldercare settings preferred

• Warm, patient, and service-oriented personality

• Good communication and interpersonal skills (Mandarin skills would be a bonus given client requirements)

• Comfortable working shifts, weekends, and public holidays

📩 Apply Now

Send your resume in MS Word format to: Van•••••••••@crew.sg
Please include your availability, notice period, and expected salary.

• Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)
HRnet Ventures Pte Ltd - CREW by Hrnet
E.A. 24C2435

Royal Plaza

Royal Plaza on Scotts (RP), Singapore’s first 100% smoke-free business hotel. Located in Orchard, RP has been voted Best Independent Hotel in Asia Pacific by TTG Asia for 10 years and awarded the 2017 TripAdvisor Certificate of Excellence.

Job Description

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

• Work across reception, concierge, and executive lounge
• Welcome guests warmly and assist with arrival/departure efficiently and accurately
• Handle guest feedback with empowerment and accountability
• Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates)
• Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service)
• Collaborate with other departments to deliver memorable guest experiences
• Gain versatility through learning opportunities in the rooms division

Requirements:

• Minimum 2 years of experience in guest services or a similar hospitality role
• Strong communication and problem-solving skills
• Ability to work independently in a fast-paced environment
• Proficiency in handling guest feedback and managing difficult situations
• Flexibility to work 03 rotating shifts, including weekends and holidays
• Able to serve alcohol

Candidates who are unable to work midnight shifts, fixed day shifts are available too.

If you have a passion for hospitality and love providing colourful guest experiences, we’d love to hear from you!

Marina Bay Sands Pte Ltd

Marina Bay Sands® is Asia’s leading destination for business, leisure and entertainment delivering once-in-a-lifetime experiences. The landmark building is situated in the heart of Singapore’s Central Business District and transforms Singapore’s skyline and the country’s tourism landscape.

Job Description

Job Summary

At Marina Bay Sands, the Front Office is more than a point of check-in - it is the face of our hospitality and the first impression of our brand. Every interaction, from welcoming guests to ensuring a seamless departure, reflects our commitment to delivering an Above Beyond experience. The department plays a pivotal role in orchestrating guest journeys, managing room assignments, handling billing, and coordinating with multiple teams to deliver flawless service.

Upon successful completion and performance review, ASPIRER may be placed into a junior leadership role.


Job Responsibilities


Front Office Operations and Rotation Exposure - Develop an intrinsic understanding of Front Office operations and the principles behind service excellence.

• Gain deep knowledge of Opera PMS and service standards through immersive learning and hands-on experience, ensuring you not only know the processes but understand the "why" behind every interaction.
  
• Build holistic knowledge through rotations across Concierge, Guest Services, Room Control, Front Office Accounts, Night Audit, Training, and Group Operations to build holistic knowledge.
  
• Work closely with cross-functional teams to understand how synergy creates exceptional experiences.

Supervisory and Managerial Exposure - Cultivate leadership capabilities and develop a deeper sense of operational ownership.

• Overseeing Front Office operations, ensuring every process reflects world-class standards and guest satisfaction.
  
• Conduct impactful pre-shift briefings that energize the team and align everyone toward shared goals.
  
• Collaborate across departments to ensure every touchpoint reflects harmony and service excellence.
  
• Review manpower allocation and overtime strategically to maintain efficiency and team well-being.
  
• Conduct regular audits and inspections, providing detailed insights that drive continuous improvement.
  
• Perform service audits to ensure every interaction meets Forbes Travel Guide standards and internal benchmarks for quality.
  
• Resolve guest concerns with empathy and efficiency, transforming negative feedback into memorable experiences.
  
• Recommend creative ideas that elevate guest experiences and unlock new revenue opportunities.
  
• Supervise the delivery of services so they reflect our brand attributes, core standards, and compliance requirements.
  
• Collect and update guest preferences, practices, and interests in OPERA to create accurate profiles that enable tailored experiences.
  
• Coach team members to strengthen skills and confidence, fostering a culture of continuous learning.
  
• Ensure compliance with workplace safety, hygiene, and data protection standards during daily operations.
  
• Champion sustainability initiatives and contribute ideas for operational efficiency and guest delight.

Specialization Phase - Deepen expertise and lead initiatives that shape the future of Front Office operations.

• Select your primary area of specialization - Front Desk, Group Operations, Room Control, Front Office Accounts, or Training - and become a trusted expert in your field. Your placement will be mutually agreed upon with the department to ensure alignment with your strengths and aspirations.
  
• Oversee operations and lead operational audits to ensure compliance with brand standards, safety, and data protection requirements.
  
• Drive departmental initiatives that enhance process improvement, synergy, efficiency, productivity, and service excellence.
  
• Manage budgets and resources strategically, ensuring operational performance aligns with organizational goals.
  
• Design and deliver impactful training programmes that empower a diverse workforce and build future leaders.
  
• Coach team members to strengthen skills and confidence, fostering a culture of continuous learning.
  
• Monitor service quality through audits and guest feedback, implementing action plans to improve NPS and Forbes standards.
  
• Introduce and implement creative solutions that elevate guest experiences and set new benchmarks for luxury hospitality.
  
• Champion sustainability initiatives and leverage technology to optimize workflows.

Development Outcomes

1. Operational Expertise

Gain in-depth insights on end-to-end Front Office operations, including room control, billing, concierge services, and guest journey orchestration, with a strong foundation in Opera PMS and Forbes Travel Guide standards.

2. Leadership Skills

Develop confidence in leading teams, conducting pre-shift briefings, managing manpower allocation, and driving service excellence through audits and continuous improvement initiatives.

3. Guest-Centric Mindset

Learn to anticipate guest needs, personalize experiences through accurate profiling, and resolve concerns with empathy and efficiency - transforming challenges into memorable moments.

4. Business Acumen

Gain exposure to budgeting, cost control, and resource optimization. Understand how data-driven decisions and strategic planning enhance operational performance and profitability.

5. Innovation and Process Enhancement

Contribute creative ideas and lead initiatives that enhance efficiency and elevate luxury standards.


Job Requirements

Education & Certification

• Diploma or Degree undergraduate in your final year of study in any discipline; or a recent graduate

Experience

• Less than 2 years of working experience

Other Prerequisites

• Ambitious, forward-thinking, with leadership potential and a growth mindset
  
• Collaborative, confident, and thrive in dynamic team environments
  
• Curious and adaptable, with a desire to learn across diverse functions
  
• Driven by excellence and take pride in delivering exceptional service
  

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Grand Copthorne Waterfront Hotel Singapore

Overlooking the historic Singapore River, Grand Copthorne Waterfront Hotel Singapore is a premier upscale conference hotel where luxurious elegance and contemporary style go hand in hand. Our luxury hotel in Singapore lets you experience the best of what the city has to offer. It is ideally located within easy reach of the Central Business District and the waterfront precincts of Robertson Quay, Clarke Quay and Boat Quay with their lively dining and entertainment venues.

Job Description

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.

Key responsibilities 

• Attend to guests’ inquiries and provide prompt responses and assistance

• Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

• Develop and maintain professional relationship with house guests and extend service whenever required

• Manage front office operations and optimize solutions to ensure guests satisfaction

• Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

• Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

• Work closely with other departments and co-workers as part of a team

Ideal requirements 

• Able to communicate effectively in a fast paced environment

• Customer service oriented to provide quality service standards

• 1-3 years of experience in a similar capacity, hospitality or tourism

• Exceptional interpersonal skills to enhance the service standards throughout the operation

• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

PERSOL

From Sydney to Seoul, PERSOL connects the world of work across Asia-Pacific - building careers, and enabling a future where work works for everyone.

Job Description

Join us and create unforgettable experiences for travelers and visitors from around the world. If you enjoy connecting with people and have a passion for hospitality, this is your chance to shine in an exciting, dynamic environment.

Job Scope:

• Welcome and assist guests upon arrival at the lounge

• Ensure a seamless check-in and check-out experience for all guests

• Provide information about lounge facilities, services, and promotions

• Serve food and beverages while maintaining high standards of hygiene and presentation

• Monitor lounge environment to ensure cleanliness, comfort, and safety

• Handle guest inquiries, requests, and concerns promptly and professionally

• Maintain accurate records of guest visits and facility usage

• Collaborate with team members to ensure smooth daily operations

• Uphold brand standards and deliver exceptional customer service at all times

Job Requirements:

• Minimum GCE ‘N’ Levels

• Minimum 1 to 2 years of hospitality or customer service experience

• Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment

Interested applicants, please email to jas••••••••@persoloutsourcing.com or WhatsApp to 98•••796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang

Megusta Pte Ltd

Not just a Company...we build a team of passionate, dedicated individuals, coming together collectively to provide; quality food, drinks and exceptional service; We are not in the business of just food and drinks, we are in the business of people and relationships. We want to create a community where people gather, make new friends, reconnect and bond over a tipple or two.

Job Description

Founded in 2012, the heart and soul of Bitters & Love involve a team of passionate, dedicated individuals and coming together collectively to provide quality drinks, hearty food and exceptional service.

We are looking for energetic, service-oriented individuals to join our Front of House (FOH) team.

As the Front of House staff, you will be the face of the restaurant, delivering warm and attentive service to every guest. Whether you are greeting customers, taking orders, or ensuring the dining area looks great - you help create the experience that keeps people coming back.

What you will do:

• Greet and seat guests in a friendly and professional manner
• Take orders and enter into the POS system accurately
• Serve food and beverages with efficiency and care
• Ensure tables and glassware are clean, reset and ready for the next guests
• Handle guest inquiries and provide recommendations when needed
• Ensure dining areas, workstations and restrooms are clean, stocked and well-maintained
• Assist with opening and closing duties as assigned
• Work closely with kitchen and bar teams to ensure smooth operations
• Uphold hygiene and safety standards at all times

What is in it for you:

• 4.5 days work and 2.5 days off
• Competitive salary

MERCURE SINGAPORE BUGIS

A contemporary 4-star hotel in the vibrant enclave of Bras Basah-Bugis, Mercure Singapore Bugis has 395 heritage-inspired rooms, offering travellers and guests the advantage of being surrounded by a myriad of historical and cultural sites, trendy shopping malls with hip and diverse eateries. Situated within five minutes from Bugis MRT, this international brand hotel offers free WIFI, state-of-the-art meeting facilities with an outdoor terrace and 3 exciting F&B outlets onsite. Other facilities include a gym with 24-hour access and an infinity lap pool.

Job Description

Main Responsibilities

 ·      Assists with check in, information requests, check out and other services required by the guests to ensure their comfort and satisfaction.

·        Ensures that guests' stay at the hotel are memorable

·        Ensure that guest card key, and guest room security procedures are followed.

·        Contributes to guest satisfaction by providing a high standard of service in line with norms and procedures of the Hotel's standard of operations.

·        Increases revenue through his/her sales efforts and by managing rooms’ revenue effectively.

·        Maintain safety by adhering to safety policies, and be responsible to report accidents immediately

·         Manages and motivates Guest Services Agents to provide high-quality services to guests.

Requirements

 ·        Min 2 years experiences in Hotel Front Office Operations

·        A positive and keen-to-learn attitude

·        Passion for delivering exceptional levels of guest services

·        Able to multi-task and detail-oriented

·        Good interpersonal and communication skills

·        Able to work shifts, weekends, and public holidays

·        Competent in MS Office applications.

·        Knowledge of the Opera system will be an added advantage

  
**We regret to inform that only shortlisted candidates would be notified. **

Marriott International

Job Description

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

About the role

As a Senior/ Guest Service Executive (Sentosa Cluster) at Far East Hospitality, you will play a crucial role in delivering exceptional customer service to our guests. This full-time position is based in Sentosa Central Region, where you will be responsible for managing all aspects of the guest experience.

What you'll be doing

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.

• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.

• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.

• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.

• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.

• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.

• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.

• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.

• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

What we're looking for

• Minimum Diploma in Hospitality, Tourism, or related field.

• Prior experience in Front Office or Guest Services preferred.

• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.

• Leadership qualities with the ability to guide and support team members.

• Well-groomed and professional in appearance and conduct.

• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• Village Hotel Sentosa

• The Barracks Hotel Sentosa

• Oasia Resort Sentosa

• The Outpost Hotel

About us

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Apply now to become our next Senior/ Guest Service Executive (Sentosa Cluster)!

Marriott International

Job Description

Craig Road Property Holdings Pte. Ltd.

Mondrian is a way of travel. A luxury lifestyle hotel, a global destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world. Mondrian Singapore Duxton is a luxury lifestyle hotel built in the heart of the city’s prominent Duxton Hill neighborhood featuring 300 guestrooms, a lower three-story building in a contemporary and luxury loft suite. Historic architecture takes on the famous Singapore 'shophouse' building typology on a modern spin, with a terracotta roof, and colonial-style window shutters, at the rear, connected by a garden, will be the main tower containing a mix of guest rooms, a speakeasy bar, and rooftop pool. The location is flawless with a bevy of signature restaurants, stylish bars, and local street food vendors all within walking distance. Ennismore and Accor’s joint venture to create the world’s fastest-growing lifestyle and entertainment hospitality company, with a global collective of entrepreneurial and founder-built brands with creativity & purpose at their heart. For more information visit www.mondrianhotels.com

Job Description

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance.

How your day looks like?

• Have knowledge of Hotel, hotel staff, and hotel services, including the hours of operation for all departments involved in and in the surrounding areas: has a thorough knowledge of guestrooms including: location, views, amenities, features, types, etc.
• Able to give accurate directions and information regarding the immediate downtown and surrounding areas. Maintain and be familiar with a directory of information that contains, but is not limited to hotel and local information.
• Handle all guest comments, questions, complaints, requests and inquiries promptly and courteously, taking the necessary action steps and ensuring thorough follow through.
• Receive all internal and external calls in accordance of company standards.
• Telephone guests in accordance with their wake-up call requests, to prescribe standards, and to inform security of the guest does not answer their call.
• Manage and allocate guest requests.
• Enter guest requests into guest tracking system and maintain guest profiles.
• Input and keep updated guest messages within Property Management System.
• Ensure that guest names are used wherever possible.
• Correctly take and place room service orders, ensuring that the order is repeated back to the guest as per the procedure.
• Undertake and complete any special projects, related tasks or reasonable requests when required by Management.
• Familiarize yourself with the guests needs and requirements in order to ensure an efficient and friendly service.
• Record all equipment faults in the logbook and report to supervisor.
• Ensure that all incoming faxes/emails are marked with the guest’s name and room number and are delivered to the room promptly.
• Maintain and check telephone equipment daily, and report any necessary faults.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Get.Career

Job Description

No experience necessary, training will be provided.

Working hours: Monday to Friday 9am-5.30pm

Salary: $3000 - $3300

Job Responsibilities:

• Provide frontline customer service; greeting visitors, answering queries and directing them accordingly

• Attend to inquiries via walk-ins and phone calls

• Assist in scheduling and booking appointments

• Receive incoming mail and deliveries

• Assist in arranging courier services

• Assist in inventory of office supplies

• Liaise with building management on air-con and lights maintenance

• Liaise with technical support team on network issues or printer malfunction

• Maintain cleanliness and order of reception area

• Provide basic administrative support; printing, scanning, filing, data entry

• Other ad-hoc duties as assigned by supervisor

Job Requirements:

• Minimum GCE 'A' Levels/Diploma

• Proficient in Microsoft Office

• Good interpersonal and communication skills

• Singaporeans only

Marriott International

Job Description

Orchard Grand Court

Orchard Grand Court, is your best option in the event that you are extravagant. The delightful homeliness in the latest service apartment which is stylish and luxury. Situated in the heart of Orchard, this Serviced Apartment is definitely your best choice to discover Singapore. Positioned at the junction of Killiney Road and Lloyd Road.

Job Description

• To provide courteous, prompt and personalized service and if possible to comply with each and every guest’s request and needs.

• To sell rooms in a manner designed to maximize revenue and occupancy with guest’s satisfaction.

• To check in/out guest in compliance to the standard policies and procedures.

• To familiarize procedures, facilities and services of the company premises.

• Ensure that the lobby areas are kept clean and tidy at all times.

• Sees to the enforcement of house rules & regulations, company policies and procedures.

• Perform other duties as and when assigned by the immediate superior and the Front Office Manager.

• Able to work 3 rotating shifts. 5days work with 2 off days.

• Part timers are welcome to apply.

MCI Career Services Pte Ltd

With over 19 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions – we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!

Job Description

Job Summary:

• Basic Salary: $2,500 to $3,300 (depending on relevant experience)

• Performance Bonus up to 2 months

• Meal Allowance, Yearly Increment, Health Screening & Medical Benefits

• Training Provided, Job Rotation Opportunities

• Working Hours: 5-day work week, 44h per week

• Working Location: Central / Sentosa (4 to 5 star luxury hotels)

Responsibilities:

• Attending to hotel guests

• Answering phone calls and attending to emails

• Checking in and checking out

Requirements:

• At least 1 year of relevant experience

• Must be comfortable with working rotating shifts (morning, noon and night)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Sooi Jia Hui Agnes
Reg No: R23113053
MCI Career Services Pte Ltd 
EA Licence:06C2859

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3800 + Mobile + Shift Allowance + VB

• Listed MNC in Leisure Industry

• Location: Central Region

• Excellent Welfare and Benefit + Career advancement

• Working hours: 5 days work week (8 hours per shift)

• Familiar with maintaining guest relationships

Responsibilities:

• Expand market reach and increase membership acquisition

• Maintain strong relationships with guests through regular engagement

• Share updates on promotions, programs, and events

• Attend to guest requests and gather service feedback

• Handle credit-related matters with discretion

• Assist in operational support and event coordination

Requirements:

• Diploma/Degree in Business or relevant discipline

• Familiar with Microsoft Office applications

• Good communication and interpersonal skills

• Comfortable working shifts, weekends, and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Location: Central Region

• Excellent Welfare and Benefit + Career advancement

• Working hours: 5 Days (Rotating Shift)

Responsibilities:

• Welcome and assist members with enquiries and daily needs

• Promote programs, activities, and club services

• Share information on products, promotions, and events

• Support daily operations and member engagement activities

• Ensure a positive and enjoyable customer experience

Requirements:

• Good communication and interpersonal skills

• Friendly attitude with willingness to learn

• Team player with customer-oriented mindset

• Customer service experience is an advantage

• Able to work shifts, weekends, and public holidays
  

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary: Basic up to $3,500 + AWS + OT

• Industry: Listed MNC (Leisure)

• Location: Central Region

• Working Hours: Rotating shifts (5 days/week)

Responsibilities:

• Greet and assist guests during check-in and check-out processes

• Handle reservations, cancellations, and special requests accurately

• Manage guest enquiries, complaints, and provide timely solutions

• Coordinate with housekeeping, concierge, and other departments to ensure smooth operations

• Promote hotel services, facilities, and loyalty programs

Requirements:

• Previous experience in hotel front desk or customer service is an advantage

• Strong communication and interpersonal skills

• Professional, courteous, and service-oriented

• Ability to handle multi-tasking in a fast-paced environment

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Justin Tan Ting Wey

Registration No: R25158041

EA Licence no.: 14C7121

EL DEVELOPMENT PTE. LTD

Job Description

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

Qualifications

• Minimum 1 year experience in similar capacity
• Excellent communication and interpersonal skills with colleagues and guests
• Excellent customer service skills and enjoy creating delightful moments for guests
• Able to thrive in a dynamic and fast paced environment
• Strong analytical and problem-solving skills
• Strong operational leadership with a business mindset
• Read, write and speak English fluently

What's in it for you?

• Centralised location, walking distance from City Hall MRT
• 5 days work week
• Duty meals and uniform provided
• Comprehensive medical benefits
• Birthday Leave
• Caregiving Leave
• AWS
• F&B and worldwide hotel discounts

NOX - Dine in the Dark

This restaurant offers an exciting concept totally new and unique in Singapore and has taken the culinary scene by storm. Serving fine modern European cuisine in a setting unlike any other, along with a world class cocktail and wine lounge as a prologue to a dinner experience has led us to multiple awards and being top-ranked on multiple consumer platforms.

Job Description

The award-winning NOX- Dine in the Dark is one of Singapore's most unique restaurants with a stellar 10-year track record by introducing you to a new world of mystery and sensation you have never experienced before through a culinary journey through taste, smell, touch, and sound, in total darkness.

We are currently on the lookout for candidates who is looking for a fun and exciting part-time job!

· To greet and seat guests upon arrival and.

· Provide high-quality customer service in accordance with company standards to ensure consistent execution of service standards.

· To be always alert, attentive, and always assume a pleasing and helpful attitude towards guests and colleagues.

· Assist team members and managers in ensuring efficient daily operations.

· Collect valuable feedback from guest regarding our food and drinks to enhance our service.

· Maintain high standards of cleanliness and hygiene throughout the establishment.

· Any other duties assigned by superiors from time to time.

· Fun and outgoing personality with a natural smile.

· While prior experience is not mandatory, basic customer service experience is advantageous.

· Availability for shifts on either weekdays, weekends, and/or public holidays is essential.

· Proficient communication skills in English to effectively interact with customers.

· Strong service-oriented mindset, with a positive attitude and ability to work well in a team.

They can expect a competitive salary package that commensurate with relevant experience!

Please feel free to contact ***email_hidden*** or pat••••@noxdineinthedark.com for further information.

Greatwood Hospitality Private Limited

Job Description

• Responsible for checking in/out of the guest and room assigning. 

• Manage guests’ accounts and information and the service apartment availability.

• Issue apartment keys and guide the guest to their respective apartment.

• Handle guest queries about the services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.

• Handle and record guest feedback and complaints, and refer issues to supervisor or respective departments when necessary.

• Handle walk-in, email and phone enquiries.

• Assist in property viewing for walk-in guests

• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Min 2 year of service in the hospitality industry or diploma in hospitality or equivalent

• Working experience in the related field is required for this position

•  Good communication and coordination skills

• Able to commit on shift work and or overtime work.

Claudine Pte. Ltd.

Job Description

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Reservations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

Treetops Executive Residences

Treetops Executive Residences is a luxurious serviced apartment managed by Edmund Tie & Company Hospitality Management Services Pte Ltd . Featuring 220 units of one to three bedroom fully serviced suites, it is the perfect eco-luxurious environment for a refreshing resort style home away from home experience.

Job Description

Responsibilities:

• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay

Requirements:

• Good interpersonal skills and positive working attitude
• Service oriented
• A good team player
• Work with passion, zest, energy and professionalism
• Perform 3-rotating shifts, and able to work on weekends and public holidays
• Entry level Diploma holders can apply.

Staff duty meal and uniform are provided.

Please send in resume with current & expected salaries via APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

The St. Regis Singapore

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

Job Description

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Front of House  (Dine in - Day or Night ) 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start:  27 July 2026

Role overview: 

We are looking for a front-of-house team member with strong hospitality to support daytime dine-in service. This role focuses on efficient service flow, clear communication, and maintaining a clean and organised environment while handling cakes and drinks service. 

Key responsibilities 

• Greet customers and assist with seating where required

• Clear tables promptly and reset for incoming customers

• Understand dietary requirements and offer appropriate suggestions.

• Maintain cleanliness and organisation of the dining area throughout service

• Support smooth service flow during peak periods

• Explain cakes, desserts, and drinks clearly and confidently

• Be observant when passing by guest tables, check if they require service and checking on their satisfaction.

• Take orders accurately and handle payments efficiently

• Retrieve cakes from display/fridge and serve with care

• Open and pour wine correctly and confidently

• Ensure proper handling and presentation of wine service

• Liaise with barista to coordinate drink orders

• Ensure orders are served correctly and in a timely manner

• Perform basic cleaning duties across service areas

• Support restocking and preparation for service

• Guide new team members / part timers/ casual labours

Requirements

• Prior F&B experience preferred

• Comfortable interacting with customers and explaining products

• Able to work efficiently in a fast-paced environment

• Good teamwork and communication with barista/kitchen

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com 

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Front of House  (take away counter) 

Salary: $2,500 - $2,800/ month basic 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start:  27 July 2026

Role overview: 

We are looking for a front-of-house team member to manage cashiering while delivering a warm, attentive, and well-paced customer experience. This role combines order handling, basic drinks preparation, and product handling, with a strong emphasis on hospitality and attention to detail.

Key responsibilities 

• Operate POS system and handle transactions accurately

• Take customer orders clearly and efficiently

• Manage queue flow and coordinate with the team during peak periods

• Greet customers and provide a welcoming, attentive service experience

• Communicate clearly and confidently when explaining products

• Maintain a calm and positive presence, even during busy periods

• Prepare simple beverages (e.g. coffee, tea, basic drinks) according to standard recipes when barista is on break

• Pack cakes and pastries carefully to maintain presentation and quality

• Scoop and serve ice cream with correct portioning and neat serving 

• Ensure correct orders are packed and handed over

• Maintain cleanliness of the cashier, display, and service areas at all times

• Support general cleaning duties and restocking throughout the day

• Follow opening and closing procedures

Requirements

• Singaporean

• Strong sense of hospitality and customer awareness

• Comfortable handling multiple tasks during service (cashier, drinks, ice cream, packing)

• Careful and detail-oriented, especially with product handling

• Able to work efficiently in a fast-paced environment

• Good communication and teamwork skills

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com 

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Front of House  (Dine in - Day)

Salary: $2,500 - $2,800 / month basic 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start:  27 July 2026

Role overview: 

We are looking for a front-of-house team member with strong hospitality to support daytime dine-in service. This role focuses on efficient service flow, clear communication, and maintaining a clean and organised environment while handling cakes and drinks service. 

Key responsibilities 

• Greet customers and assist with seating where required

• Clear tables promptly and reset for incoming customers

• Understand dietary requirements and offer appropriate suggestions.

• Maintain cleanliness and organisation of the dining area throughout service

• Support smooth service flow during peak periods

• Explain cakes, desserts, and drinks clearly and confidently

• Be observant when passing by guest tables, check if they require service and checking on their satisfaction.

• Take orders accurately and handle payments efficiently

• Retrieve cakes from display/fridge and serve with care

• Liaise with barista to coordinate drink orders

• Ensure orders are served correctly and in a timely manner

• Perform basic cleaning duties across service areas

• Support restocking and preparation for service

• Guide new team members / part timers/ casual labours

Requirements

• Prior F&B experience preferred

• Comfortable interacting with customers and explaining products

• Able to work efficiently in a fast-paced environment

• Good teamwork and communication with barista/kitchen

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com 

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc.

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

• Ensure hotels loyalty program is promoted at least during check in and guest is implied to join it

• Handle guests’ complaints and comments tactfully and efficiently

• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

• Be fully conversant with hotel fire & life safety/emergency procedures

• May be tasked to execute room checks, reservations and public area check etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion

• Execute all reasonable work processes as instructed by the Company / its managers from time to time towards the smooth management / operations of the Hotel

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Requirements:

• Minimum Secondary Education

• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided

• Able to speak and understand English

• Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.

• Independent and able to work under pressure.

• Comfortable to work during weekends and public holidays.

• Singaporeans only.

*We regret to inform that only shortlisted candidates will be notified

Worldwide Hotels Management (H) Pte. Ltd.

Worldwide Hotels is Singapore's largest homegrown tourist-class hotel group. We own and manage 41 properties under 7 brands - ICON Hotel, V Hotel, Hotel Boss, Hotel Mi, Value Hotel, Venue Hotel and Hotel 81 - with over 8,600 rooms at strategic locations in Singapore.

Job Description

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc.

• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing

• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards

• Ensure hotels loyalty program is promoted at least during check in and guest is implied to join it

• Handle guests’ complaints and comments tactfully and efficiently

• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

• Be fully conversant with hotel fire & life safety/emergency procedures

• May be tasked to execute room checks, reservations and public area check etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion

• Execute all reasonable work processes as instructed by the Company / its managers from time to time towards the smooth management / operations of the Hotel

• Participate in company's sustainability effort for the environment and being an inclusive employer.

Requirements:

• Minimum Secondary Education

• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided

• Able to speak and understand English

• Willing to work 10 - 12 hours rotating shift & assigned to our designated hotel branch.

• Independent and able to work under pressure.

• Comfortable to work during weekends and public holidays.

• Singaporeans only.

*We regret to inform that only shortlisted candidates will be notified

1P2R PTE. LTD.

Job Description

Company Overview & Job Summary

We are an established gourmet burger brand in Singapore, known for serving high-quality burgers in a vibrant and fast-paced casual dining environment. We’re looking for a friendly and energetic individual to join our team. If you enjoy great food, great vibes and creating memorable moments for guests, we’d love to have you on board. Training will be provided.

Responsibilities

• Deliver warm, attentive service to guests to enhance their dining experience
• Take customer orders and operate POS/cashier systems
• Prepare drinks and serve food and beverages
• Maintain cleanliness and organization of the dining area to ensure a safe and welcoming environment
• Support the team during peak service periods
• Adhere to hygiene and safety standards
• Perform opening and closing duties
• Assist with inventory management to support stock control and ordering processes

Required competencies and certifications

• Hold or be willing to obtain a Food Hygiene Certificate (sponsorship available for suitable candidates)

• Prior experience in food and beverage service is advantageous but not mandatory

Other Information

Benefits

• Overtime pay available
• Annual medical benefits including dental
• Annual leave entitlement
• Staff meals provided

Working Area

• Tanjong Pagar

Working Hours

• 6 days per week, 9 hours per day (split shift)

Monthly Salary

• $2200 to $2500

Vlocker Singapore Pte Ltd

Job Description

The Role:

The ideal candidate understands that exceptional service is the primary driver of business growth. By ensuring a proactive, high-standard guest environment, you will play a key role in increasing service adoption and operational success.

Key Responsibilities

Guest Experience

• Maintain a high-profile presence at all locker locations with particular focus with RWS.

• Transition the team from a passive monitoring role to an active hosting, ensuring staff anticipate guest needs and offer assistance before it is requested.

• Oversee the resolution of escalated guest issues, maintaining high standards of diplomacy and efficiency.

Team Leadership

• Supervise, train, and mentor Guest Services Agents to ensure service consistency and a well-rounded understanding of Resorts World Sentosa's standards and facilities.

• Manage staff rosters and deployment to ensure optimal guest support during peak operational hours.

• Conduct regular performance coaching to foster a proactive, service-oriented team culture.

Sales and Growth Contribution

• Drive increased locker usage by ensuring the facility is inviting, functional, and easy for guests to navigate.

• Look for ways to make renting a locker easier for guests, helping the team remove any obstacles that stop a guest from using the service.

Requirements:

Experience: Proven experience in a supervisory or lead role within high-traffic, guest facing environments.

Leadership: Demonstrated ability to manage a front-facing team and maintain high accountability.

Communication: Strong interpersonal skills with the ability to communicate effectively with both guests and management.

Problem Solver: Ability to handle technical or guest issues calmly while maintaining a positive atmosphere.

Experience in the Airline (Team Leader/Purser), Amusement/Theme Parks, or Hospitality industries is a significant plus.

**Must have the right to work in Singapore without the requirement of visa sponsorship (Singaporean or Permanent Residents preferred) **

Ascott International Management Pte Ltd.

Job Description

You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

·       Assist residents with check-in and check-out procedures

·       Ensure all residents are attended to at the Front Desk

·       Issue apartment access key cards

·       Attend to and anticipate all residents' queries and needs

·       Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements

·       Manage residents’ accounts, information and apartment availability in the system

·       Perform simple bookkeeping

·       Make and confirm reservations

·       Assist with the onboarding process for new employees

·       Respond to all queries through walk-ins, emails and calls and assist with requests

·       Handle and record resident feedback and complaints, referring them to supervisors and managers

·       Receive and convey messages to residents promptly

·       Handle the safekeeping of cash and residents’ valuables and belongings

·       Perform related tasks as assigned

Job Requirements

·       2 years of relevant work experience preferably in the hospitality industry

·       Entry level candidates who have attained a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply

·       Service-oriented

·       Passion in learning a variety of tasks, including handling paperwork

·      Willingness to perform shifts

Marriott International

Job Description

The St. Regis Singapore

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.

Job Description

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

POSITION SUMMARY

• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests
• Communicate to appropriate staff when guests are waiting for an available room
• File guest paperwork or documentation. Operate telephone switchboard station
• Run and check daily reports, contingency lists, and credit card authorization reports
• Responsible for managing group arrivals and departures
• Act as the main point of control for saleable rooms in conjunction with Revenue, Sales and Front Desk teams
• To be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests
• To ensure that the Duty Manager is informed immediately of any emergency, security or health and safety matter
• To be able to manage back office (Front Office) administrative tasks such as inventory control to ensure inventory are managed and ordered when required
• Other administrative tasks such as rostering to be submitted in a timely manner for approval
  

OUE Restaurants Pte Ltd

OUE Restaurants

Job Description

5 Days Work Week | AWS & Performance Bonus | Annual Leave & Family Care Leave | Medical & Dental Benefits | Staff Discounts | Staff Meals Provided

 ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual.

Key Responsibilities

• Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings

• Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up

• Answer calls, note down booking reservations, and update accordingly

• Manage and operate POS systems, including all card and cash transactions

• Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions

• Check and ensure bills’ accuracy before printing it for guests

• Balance cash floats at the start and end of each shift, maintaining financial integrity

• Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests

• Handle delivery platform apps and process orders promptly and effectively

• Set up tables and service areas according to SOP

• Assist to clear tables and dishes from the dining area and side stations

• Attend to guest inquiries/feedback politely and professionally and arrange for supervisors to attend to guests where necessary

• Assist in beverage preparation and support daily kitchen operations

• Follow and ensure appropriate personal hygiene and sanitation procedures are met

• Any other duties as assigned by Management

Requirements and Qualifications

• High school diploma or equivalent

• Previous experience in customer service, call centre, or restaurant settings is preferred

• Excellent communication skills; verbally and in writing

• Strong problem-solving skills with the ability to handle customer complaints effectively and with empathy

• A team player to work collaboratively in a team environment

• Proficiency in POS systems and online reservation systems

• Possess organizational and team management skills with a strong and professional approach to guest service

RED DOOR GROUP PTE. LTD.

Job Description

Are you warm, outgoing, passionate, authentic, and inspiring? If this sounds like you, we’d love to meet you!

Bistecca Tuscan Steakhouse - proudly named one of the World's 101 Best Steak Restaurants - is on the hunt for a dedicated and charismatic F&B Guest Relations Executive to join our team, where passion meets creativity, and every day is a celebration of excellence.

As a F&B GRE, you’ll be at the heart of creating unforgettable dining experiences for our guests.

Here’s what you’ll tackle every day:

🌟 Set the tone - Greet guests warmly, guide them to their tables and assist with seating and handle phone calls and respond to email inquiries professionally and promptly.
📅 Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
🤝 Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
🎉 Celebrate moments & Stay a step ahead - Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

What Can You Bring to the Table?
We’re looking for someone who radiates positivity and professionalism, with skills and qualities such as:

💡Minimum one (1) year of related experience in a casual dining environment
🔥 A supportive personality with a can-do attitude with a passion for working in a fast-paced, dynamic environment and be a team player and support fellow staff members and have a guest-first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
💬 Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well-groomed and have a professional disposition

What’s in It for You?

💰 Up to $3,500 monthly + Monthly Incentives Package + Sign-on bonus of up to $3,000 
📅 5-day workweek with flexible shifts
✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at both restaurants, late-night transportation for your convenience 

Aqueen Hotels Pte Ltd

Aqueen Hotels is a chain of hotels catered to business and leisure travellers offering comfort and quality at competitive prices.

Job Description

Job Description & Requirements

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

1. Excellent customer service abilities
2. Excellent communication skills in English
3. PC literacy
4. Able to work on shifts

NUVE WAREHOUSE PTE. LTD.

Job Description

Company Overview

The Warehouse Hotel is a heritage hotel along the Singapore River in a restored 1895 warehouse. It offers design-led rooms blending heritage with contemporary comfort, providing guests a culturally rich and quietly luxurious experience.

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Responsibilities

• Perform guest check-ins and check-outs accurately and efficiently to ensure smooth arrivals and departures
• Enter all reservations promptly and accurately to maintain up-to-date booking records
• Respond to guest enquiries and resolve complaints to ensure positive guest experiences
• Attend to guest needs proactively to maintain high levels of guest satisfaction
• Follow up on email enquiries to provide timely and clear communication
• Collaborate closely with Housekeeping and Maintenance departments to coordinate guest services and resolve issues
• Execute additional duties and responsibilities as assigned by the Front Office or Hotel Manager

Preferred competencies and qualifications

• Possess at least Higher Secondary/Pre-U/A level/College education in Hospitality, Tourism, Hotel Management, or equivalent
• Preferably entry-level experience or specialization in Hotel Management or Tourism Services

ALLIED SEARCH PTE. LTD.

ALLIED SEARCH PTE. LTD is a leading recruitment firm focusing on permanent placements in the context of talent acquisition.

Job Description

• Great career progression

• Attractive remuneration package

• Fun & Vibrant work environment

As an Executive, Guest Relationship (Premium Leisure & Entertainment industry), you will be responsible for the following duties:

• Delivered comprehensive guest services, including handling enquiries and feedback, while promoting membership programs, benefits, and ongoing campaigns and events.

• Delivered personalized guest engagement, proactively engaging customers to build strong relationships and drive retention.

• Conducted surveys and analyzing guest feedback, compiling insights to enhance overall guest experience and support the planning of promotions and events to encourage repeat visits.

• Maintained strict confidentiality and data accuracy, ensuring full compliance with regulatory requirements, company policies, SOPs, and service standards.

• Any other ad hoc duties as assigned.

Requirements:

• Diploma or Degree in Business, Hospitality, Communications, or a related discipline.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APP••@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests' complaints, requests and inquiries.
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
• Conduct courtesy calls to guests.
• Stay well-versed and updated on all tourist-related information.
• Maintain and manage stock of promotional materials for daily operations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
• Friendly and service-oriented, with good communication and interpersonal skills.
• Team player who can work closely with Front Office and other hotel departments.
• Neat and professional appearance with a positive work attitude.
• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• Village Hotel Bugis
• Village Hotel Katong
• Villahe Hotel Changi

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Diploma in Hospitality, Tourism, or related field.
• Prior experience in Front Office or Guest Services preferred.
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
• Leadership qualities with the ability to guide and support team members.
• Well-groomed and professional in appearance and conduct.
• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• Village Hotel Albert Court
• Village Hotel Bugis
• Village Hotel Katong

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $3,500 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift (5 days per week)

Key Responsibilities

• Handle day-to-day membership and guest service operations, including enquiries, feedback, and transactions.

• Manage shift opening and closing procedures, ensuring all records and documentation are accurate and complete.

• Work closely with front-of-house teams to deliver a seamless and positive guest experience.

• Assist in the execution of marketing campaigns, promotions, and membership events.

• Maintain strict confidentiality of member information and ensure accuracy of data in all systems.

• Ensure compliance with company policies and regulatory requirements.
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

Ascott International Management Pte Ltd.

Job Description

You will support the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

·       Assist residents with check-in and check-out procedures

·       Ensure all residents are attended to at the Front Desk

·       Issue apartment access key cards

·       Attend to and anticipate all residents' queries and needs

·       Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements

·       Manage residents’ accounts, information and apartment availability in the system

·       Perform simple bookkeeping

·       Make and confirm reservations

·       Assist with the onboarding process for new employees

·       Respond to all queries through walk-ins, emails and calls and assist with requests

·       Handle and record resident feedback and complaints, referring them to supervisors and managers

·       Receive and convey messages to residents promptly

·       Handle the safekeeping of cash and residents’ valuables and belongings

·       Perform related tasks as assigned

Job Requirements

You have:

·       2 years of relevant work experience preferably in the hospitality industry

·       Entry level candidates who have attained a Degree or Diploma in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply

·       Service-oriented

·       Passion in learning a variety of tasks, including handling paperwork

·      Willingness to perform shifts

Benefits

• 5-day work week in consideration of our culture of work-life balance
• Flexible benefits with comprehensive medical coverage for self and family
• Learning and development opportunities
• Subsidised rates at Ascott Serviced Residences
• Advocate staff volunteerism
• Wellness programmes

Ideals Recruitment Pte Ltd

Ideals Recruitment is a new and dynamic recruitment company that brings effective services to individuals and organisations with a sense of urgency and commitment.

Job Description

• Salary Package: Basic up to $2400 + Allowances

• Listed MNC in Leisure industry

• Location: Central Region

• Working hours: Rotating Shift

• Fine Dining and Casual Dining

Key Responsibilities

• Present menu and take orders

• Provide attentive and friendly service

• Handle POS/cashier duties

• Support daily operations (stock, setup, polishing)

• Ensure smooth service and guest satisfaction
  

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent.

• Proficient in Microsoft Office applications.

• Willing to work rotating shifts (including weekends & public holidays).

Seize This Opportunity!

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Hiew Yuan Feng

Registration No: R26160771

EA Licence no.: 14C7121

OUE Limited

OUE Limited is a leading real estate and healthcare group, growing strategically to capitalise on growth trends across Asia.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
The Guest Experience Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests out of the hotel and resolves guests’ challenges throughout their stay in the hotel, upgrading or promoting hotel services and amenities, upselling products to guests.

What will I be doing? 
As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

• Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.  
• Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
• Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.
• Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.
• Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.
• Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.
• In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.
• Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.
• Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.
• Promote and administer Hilton programs such as Hilton Honors to arriving guests, ensuring that guests know location of rooms containing room keys, tokens of appreciation and gifts to guests, etc.
• Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.
• Promptly answer the telephone and kipsu inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
• Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.
• Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?
A Guest Experience Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error. 
• Able to access and accurately input information using a moderately complex computer system.
• Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• 1 or 2 years of related working experience preferred.3

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests' complaints, requests and inquiries.
• Collaborate closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
• Establish contacts with house guests/ long-staying guests and offer assistance when needed.
• Conduct courtesy calls to guests.
• Stay well-versed and updated on all tourist-related information.
• Maintain and manage stock of promotional materials for daily operations.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.

• Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
• Friendly and service-oriented, with good communication and interpersonal skills.
• Team player who can work closely with Front Office and other hotel departments.
• Neat and professional appearance with a positive work attitude.
• Willing to work rotating shifts, weekends, and public holidays.

Locations Available:

• The Barracks Hotel Sentosa
• The Outpost Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

Far East Hospitality

Far East Hospitality Holdings Pte Ltd (Far East Hospitality), a premier hospitality assets owner and operator, is a 70-30 joint venture formed in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited. In the same year of its formation, Far East Hospitality through its wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, completed a 50-50 joint venture with Australia’s Toga Group.

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 10 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, A by Adina, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 17,000 rooms under management across over 100 hotels and serviced residences in ten countries - Australia, Austria, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, Singapore and Switzerland - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests' complaints, requests and inquiries.
• Provide courteous and efficient service, striving to fulfill each guests' request whenever possible. Ensure all telephone calls are promptly handled within three rings.
• Handle cashiering functions and adhere to the residence's Standard Policies & Procedure.
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

• Village Hotel Sentosa
• The Barracks Hotel Sentosa
• Oasia Resort Sentosa