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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Restaurant and Banquet Manager

But will you fit this job like a Billie Jean glove? Read on to find out...

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us and using our meeting facilities
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Managing daily F&B operations of the restaurant, bar and banqueting
• Soliciting guest feedback
• Using that feedback to help us improve our F&B operation
• Improving the Standard Operating Procedures (SOPs) for your areas of responsibility

We care:

...about what you've achieved. Where you want to go in your career. What you've learned from your mistakes. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom will know nothing about F&B service.

We care that you would genuinely care - about your team, our guests & corporate clients, and specifically, about giving all our guests at the Settha Palace a memorable experience.

We care that you have the ability to work without constant supervision, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the business of Fine Dining within the context of a small boutique hotel.
• You have a strong and adventurous disposition.
• You love exploring new cultures.
• You love communicating with people, even if they have trouble understanding you.
• You truly love the sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily and build a routine, motivate yourself and work independently.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why. Excuses or non-constructive complaints won't lead you or us to any kind of success.
• Previous experience as a Restaurant Manager, Maitre D or Assistant Restaurant Manager
• Banqueting experience is highly desirable
• Previous experience living/working outside your home country, preferably in Asia.
• Good F&B business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a very well rounded and dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats, businessmen & world leaders. We have hosted notable guests such as IMF Chief Christine Lagarde, Mdm Aung San Suu Kyi, former UN Secretary General Ban Ki Moon and President H.E. Michael D. Higgins of Ireland.

Job Description - Front Office Manager

Day-to-day, you'll be...

• Building and maintaining high-quality relationships with hotel guests & corporate clients staying with us.
• Training up your staff to deliver a high standard of friendly and personalized service to guests
• Overseeing the daily operations of the Front Desk, including reservations, check-ins, and guest departures.
• Soliciting guest feedback and using it to constantly elevate our guest journey.
• Improving the Standard Operating Procedures (SOPs) for the Front Office to ensure excellence at every touchpoint.

We care:

...about what you've achieved. Where you want to go in your career. What you've learned along the way. How well you intuitively understand our tone and mission at the Settha Palace Hotel. Your level of empathy, aptitude for leadership and ability to train your team, some of whom may be new to luxury hospitality.

We care that you would genuinely care - about your team, our guests and specifically, about giving every guest a memorable experience.

We care that you have the ability to work proactively, and cooperate and communicate very well with other departments - verbally, and in writing.

We care that you're someone people love to work together with.

This opportunity is for you if:

• You love the boutique hotel business and the intimacy of a small, high-end property.
• You have a strong and adventurous disposition and love exploring new cultures.
• You love communicating with people, even when there are language or cultural barriers.
• You find a sense of achievement in training up your team and making things happen with them.
• You are flexible and can change focus quickly.
• You want the challenge of elevating the level of service at our hotel beyond what we've ever done before.

This role requires:

• A "make it happen" attitude: if you don't know it, learn it. If you don't understand, ask. If something is not working, find out why.
• Previous experience in front office management in a luxury environment
• Previous experience living/working outside your home country, preferably in Asia.
• Strong administrative skills and business acumen.

You'll get:

• A core role with a unique and leading boutique hotel in Laos.
• The opportunity to serve highly sophisticated and well travelled hotel guests from all over the world.
• To work with a wonderful multi-national management team, led by a dynamic General Manager.
• An environment where you're given opportunity to grow.
• Economy air ticket, tax free salary, suitable on site accommodation, laundry, duty meals, medical insurance and compensation in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

DL Public Relations

Job Description

We are urgently hiring a Hotel Marketing & Sales Manager in Bangkok, Thailand.

This role is ideal for an experienced professional in hotel sales, marketing strategy, and business development who is ready to drive revenue growth and lead commercial performance in a dynamic hospitality environment.

What We Offer

• 💰 Salary: 60,000 THB + Service Charge (SVC) + Meals

• 📍 Location: Bangkok, Thailand

• 🗓 6-day work week

• 📈 Career growth in the hospitality industry

Key Responsibilities

• Drive hotel sales, marketing, and revenue strategies

• Develop and manage corporate partnerships and key accounts

• Lead business development initiatives to increase occupancy and revenue

• Oversee sales performance and ensure targets are achieved

• Promote hotel services and strengthen brand presence

• Collaborate with internal teams for smooth operations

Who We Are Looking For

• Experience in hotel sales, marketing, or business development

• Strong leadership, communication, and negotiation skills

• Proven ability to achieve sales targets

• Hospitality industry experience is an advantage

• Results-driven and strategic thinker

The GMP Group

Job Description

Responsibilities:

Business Development

• Identify and secure new MICE business opportunities through cold calling, social selling, networking, and industry outreach.

• Represent the company at local and international trade shows to build and maintain a strong sales pipeline.

• Drive revenue growth by targeting new industries and niche markets.

Account Management

• Build and maintain strong relationships with corporate clients, PCOs, event agencies, and brand partners.

• Serve as a trusted advisor to returning clients and support their evolving event requirements.

Proposal & Contract Management

• Prepare customized proposals and presentations tailored to client needs.

• Conduct venue site inspections and presentations for prospective clients.

• Negotiate pricing and contracts to achieve profitability and client satisfaction.

Operational Coordination

• Work closely with operations and event teams to ensure smooth event execution.

• Ensure accurate and timely handover of event requirements and client expectations.

Market Intelligence & Reporting

• Monitor market trends, competitor activities, and industry developments within the MICE sector.

• Maintain accurate sales records, pipelines, and client information within the sales tracking system.

Requirements:

• Minimum 3 years of sales experience in the MICE, venue, or hospitality industry.

• Diploma or Degree in Business, Marketing, Hospitality Management, or related field.

• Proficient in Microsoft Office applications.

• Strong negotiation, communication, and client management skills.

• Creative, self-motivated, and passionate about the events industry.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

Stamford Tyres International Pte Ltd

From our humble beginning in the 1930's as a service station in Stamford Road to the presently being ASEAN's foremost tyre and wheel distributor and retailers as well as a specialist in fleet tyre management. All this is attributed to :

Job Description

Role Overview

Responsible for developing and expanding tyre and rim sales across assigned European markets, focusing on Private Brand (PB) products. The role involves growing distributor networks, strengthening customer relationships, and driving sales growth across the region.

The candidate will work closely with locally hired Europe sales representatives and travel together for joint customer visits, market development, and business negotiations.

Key Responsibilities

• Grow sales of PB tyres, truck tyres, passenger tyres, and alloy rims in Europe.

• Develop and manage distributors, dealers, retailers, and fleet customers.

• Achieve sales, volume, and profitability targets.

• Identify new market opportunities and expand regional coverage.

• Work closely with Europe sales representatives on customer development and market expansion.

• Conduct regular overseas customer visits and participate in exhibitions and trade shows.

• Coordinate with supply chain and operations teams to ensure smooth order fulfillment.

Requirements

• Diploma or Degree in Business, Marketing, or related field.

• Minimum 3–5 years of sales or export experience.

• Experience in tyres, rims, automotive, or related industries preferred.

• Strong sales, negotiation, and relationship management skills.

• Independent, result-oriented, and willing to travel frequently.

Preferred Candidate

• Strong commercial mindset with international business exposure.

• Passionate in developing markets and building brands.

• Team player able to work effectively with multicultural regional sales teams.

GCP Hospitality Thailand

Job Description

GCP Hospitality is looking for a commercially driven and forward-thinking professional to join our Corporate Office team in Bangkok.

This role is ideal for someone with strong hotel revenue and distribution experience who is also passionate about automation, AI, commercial systems, and improving operational efficiency through smarter processes and data-driven decision making.

You will work across multiple hotels and brands to help optimize revenue performance, distribution strategy, reporting processes, and commercial technology platforms across the group.

Key Responsibilities:
• Drive revenue and distribution performance across the hotel portfolio
• Optimize pricing, channel mix, OTA strategy, and commercial systems
• Support automation and AI initiatives to improve reporting, forecasting, and efficiency
• Enhance the use of RMS, CRS, BI tools, channel managers, and commercial platforms
• Support hotel teams with strategy, analytics, and system optimization
• Work closely with Operations, Marketing, Finance, IT, and property commercial teams

What We’re Looking For:
• Experience in hotel Revenue Management and Distribution
• Strong analytical and problem-solving skills
• Knowledge of commercial systems and hotel technology platforms
• Interest or experience in AI, automation, Power BI, or Power Automate is a plus
• Ability to manage multiple projects across different properties and markets
• Strong communication and stakeholder management skills
• Written and spoken English is a must

If you are passionate about commercial performance, innovation, and building smarter ways of working in hospitality, we would love to hear from you.

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🚀 | Group Manager Revenue, Distribution & Commercial Optimization
📍

GCP Hospitality Corporate Office Commercial Strategy Revenue, Distribution Commercial Optimization

Revenue Management Distribution Automation, AI

Distribution Strategy Commercial Technology Platforms

:
• Revenue Distribution
• Pricing Strategy, Channel Mix, OTA Strategy Commercial Systems
• Automation AI
• RMS, CRS, BI Tools, Channel Manager Commercial
•
• Operations, Marketing, Finance, IT Commercial

:
• Revenue Management Distribution
•
• Commercial Systems Hotel Technology Platforms
• AI, Automation, Power BI Power Automate
•
•
•

Commercial Performance, Innovation

JAC Recruitment Thailand

Job Description

Key Responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue targets across locations

• Drive revenue growth through customer acquisition and retention

• Identify new business opportunities within wellness, medical, and lifestyle markets

• Negotiate commercial agreements to enhance market reach and profitability

• Monitor market trends, competitor activities, and performance data to refine pricing and sales strategies

• Identify underperforming areas and implement corrective action plans

• Collaborate with wellness teams to design and execute campaigns and ensure alignment with brand positioning

• Support promotional activities, launches, and wellness programs

• Oversee sales budgets, forecasting, and performance reporting

• Ensure efficient resource allocation and optimize profitability

• Maintain high standards of customer experience and service delivery

• Handle escalations and ensure strong customer satisfaction

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field

• At least 7 years of experience in sales or commercial roles within wellness or hospitality industry

• Strong communication and presentation skills in English and Thai

• Proven track record in driving revenue growth and achieving sales targets across multi-site or cluster operations

• Strong commercial acumen and negotiation skills, with experience managing contracts, partnerships, and pricing strategies

• Analytical mindset with the ability to leverage data for sales strategy, forecasting, and performance optimization

• Excellent leadership, communication, and stakeholder management skills, with a customer-centric and results-driven approach
  

Interested candidate, please send your resume in English to us.

JAC Personnel Recruitment Ltd

10F Emporium Tower 622 Sukhumvit Soi 24 Klongton, Klongtoey, Bangkok 10110

Contact : K. Pitcha

Office Number: 06•-•••-•959

Time: 9.00 am - 6.00 pm

Website : https://www.jac-recruitment.co.th

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities:

• Assist Director of Events on formulating yearly strategic sales plan by analyzing the market trend and hotel business survey

• Provide personal prompt follow-up with potential clients and strive to close the deal

• Solicit business in various segments i.e. wedding, exhibition and convention, meeting and conference as well as private event

• Liaise with all concerned departments prior to the function to ensure everything is in order

Requirements:

• Tertiary education in Hospitality Management or related disciplines

• Minimum of 3 years’ experience in event sales

• Specialist in menu selection, beverage variety, venue set up and miscellaneous arrangement

• Creative with excellent organization and negotiation skills

• Well-versed in spoken and written English and Chinese

• Solid knowledge in Sales & Catering systems and computer skills, i.e. Microsoft Word, Excel and PowerPoint

• Candidate with less experience will be considered as Assistant Catering Sales Manager

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

Marco Polo Hongkong Hotel

Perched overlooking Victoria Harbour, Marco Polo Hotels – Hong Kong resides on bustling Canton Road in Tsim Sha Tsui, the city’s vibrant commercial and shopping district. With the Star Ferry and cruise terminal nearby, and Harbour City at its doorstep, guests revel in proximity to Hong Kong's key attractions like Kowloon Park, Hong Kong Museum of Art, and Hong Kong Cultural Centre.

Job Description

Responsibilities:

• Assist Reservation Manager to maintain the smooth operation of the Reservations Department

• Supervise and provide on-the-job training to Direct Subordinates

• Alert Manager in changes of room inventory availability

• Solve guests’ and colleagues’ enquiries in timely and courteous manner

• Perform ad-hoc assignments and projects as assigned

Requirements:

• Diploma or above in Hospitality Management or related disciplines

• Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above

• Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint

• Service-oriented, good communication and interpersonal skills

• Good command of spoken English and Putonghua

• Candidate with less experience will be considered as Senior Reservations Supervisor

SL06-48 PTE. LTD.

Job Description

Job Description & Requirements

We are looking for a friendly and outgoing PR Manager to join our team. The candidate will be responsible for building good customer relationships, welcoming guests, and assisting in daily customer engagement activities to create a positive experience for patrons.

Job Responsibilities:

• Welcome and attend to customers in a professional manner
• Build and maintain good relationships with guests and regular customers
• Assist in customer engagement and service coordination
• Support outlet operations and customer enquiries
• Coordinate reservations and customer arrangements
• Ensure customers have a pleasant and enjoyable experience
• Work closely with the operations team to improve customer satisfaction

Requirements:

• Friendly personality with good communication skills
• Able to work in a fast-paced environment
• Responsible and service-oriented attitude
• Prior experience in customer service, hospitality, nightlife, or F&B will be an advantage
• Basic English communication required
• Candidates with no experience are welcome to apply as training will be provided
• Minimum education level is not mandatory

JEN Singapore Orchardgateway

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Job Description

We are looking for a Revenue Manager to join our team!

As a Revenue Manager, we rely on you to:

• Maximize overall hotel revenue and profit through development and implementation of effective inventory and pricing strategies

• Determine the optimal mix of business and managing distribution strategies on all channels to increase revenue and drive market share

• Effectively manage inventory and pricing strategy on all distribution channels

• Implement and drive revenue management strategic action plan

• Focus on lowering distribution costs and driving room nights to our brand website

• Closely monitor competitive pricing and understand impact of relative pricing decisions on property performance

We are looking for someone who:

• Has a passion to implement and drive revenue strategies

• Has complete understanding and effective execution of all current IDEAS and future Revenue Management tools

• Is professional, discreet and can handle sensitive information

• Is an advanced user of Microsoft Office suite

• Communicates and writes with fluency in English

• Preferably has hospitality-related work experience

• Has strong interpersonal, communication, organisation and analytical skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

SOFITEL SINGAPORE CITY CENTRE

Set atop a cliff in 27 acres of lush tropical woodlands and landscaped water gardens, Sofitel Singapore Sentosa Resort and Spa is a stylish, tranquil 5-star hotel in Singapore which boasts glorious views of the South China Sea.

Job Description

Job Description:

• Assist in the maintenance of conference database of key contacts / clients.

• Formulation of quotations for conference proposals covering venue, function, menu and accommodation costs.

• Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.

• Co-ordination and hosting of familiarisation and site inspection activity including follow-up, including promoting conferences, conventions and trade shows to potential clients.

• Maintain existing businesses with clients and develop new accounts.

• Conduct sales campaign by direct sales call / visits / mailing for group businesses, meeting and banquets from all sources for bookings and lead.

• Keep clients advised of the latest information regarding the hotel’s development.

• Provide after-sales service and in particular to ensure all guests complaints are brought to the management’s attention.

• Submit monthly / weekly reports on sales activities, competitor information, market trends, new business opportunities, and forthcoming appointments.

• Answer all correspondence and inquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.

• Assist as required in the management of food and beverage service within the conferencing and outside catering areas.

• Ensure that there is a high level of cleaning and maintenance of conference area, back of house, tableware, utensils and other materials and equipment used by conferencing

• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.

• Co-ordinate between Catering Sales and other relevant departments to ensure that preparations for conferences have been made.

• Ensure constant liaison with the Food and Beverage Department to achieve the objectives of the conference dept.

• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.

• Strive to implement the Accor Vision and demonstrate active use of Accor and Sofitel Values.

Job Requirements:

• Minimum of 1 year experience in a similar role in a Hospitality Sales environment.

• Projects professional image at all times through personal presentation / interpersonal skills.

• Initiates contact and establishes rapport easily.

• Organises time and work efficiently.

• Proficient in using Opera, Microsoft Outlook, Word and Excel.

• Ability to manage competing deadlines to achieve results.

• Appreciates and maintains an effective outlet for stress.

• Excellent numeracy, verbal and written communication skills.

• Has the ability and willingness to undertake further development.

• Works under pressure without negative impact.

• Develops and maintains co-operative working relationships.

• Good team player; contributes to and assists co-workers.

• Initiative to work unsupervised and be self motivated.

MetroResidences

About MetroResidences

Job Description

Sales Assistant Manager
Job Description

We are seeking a motivated and detail-oriented Sales Assistant Manager to support our sales and operations team in delivering excellent guest experiences and driving revenue performance.

• Handle guest inquiries through multiple channels, ensuring timely and accurate processing of reservation requests
• Manage invoicing and billing processes to ensure accuracy of customer accounts and records
• Implement pricing strategies and promotional initiatives to maximize revenue and occupancy rates
• Monitor occupancy levels and support demand forecasting to optimize room availability and performance
• Deliver high-quality customer service and resolve guest complaints or issues related to reservations
• Coordinate with housekeeping and customer service teams to ensure apartments are prepared according to guest requirements
• Provide guidance and support to sales team members to improve performance and service quality

• Experience in hospitality, serviced apartment, or hotel operations is preferred
• Strong communication and customer service skills
• Ability to handle multiple tasks in a fast-paced environment
• Detail-oriented with good analytical and problem-solving skills
• Team player with leadership potential

• Role involves supporting both sales operations and guest service excellence
• Responsibilities may be adjusted based on business needs, performance, and company requirements

1 OAK Thailand Co.,Ltd

Job Description

Cluster Reservation and E-commerce Manager

Business: Hotel

Job Summary:

The Cluster Reservation and E-commerce Manager is responsible for leading and managing the reservations team across multiple properties, ensuring efficient operations, maximizing revenue, and delivering excellent customer service. This role also drives the e-commerce strategy, overseeing online distribution, channel management, and digital sales performance. The ideal candidate must have strong knowledge of Opera Cloud and experience in hotel revenue systems.

Key Responsibilities:

Reservations Management

• Oversee the daily operations of the reservations department across multiple hotels.

• Ensure accuracy of reservations, group bookings, and special requests.

• Train, supervise, and evaluate reservation agents to maintain high service standards.

• Monitor booking patterns and adjust strategies to optimize occupancy and revenue.

• Ensure compliance with company policies and procedures.

E-commerce & Distribution

• Manage and optimize all online distribution channels (OTA, GDS, brand website, etc.).

• Monitor and update room rates, availability, and promotions in Opera Cloud and channel managers.

• Collaborate with Revenue Management and Sales teams to execute pricing strategies.

• Analyze e-commerce performance, conversion rates, and market trends to improve sales.

• Ensure online content (descriptions, photos, promotions) is accurate and competitive.

Revenue & Reporting

• Support the development and execution of revenue management strategies.

• Prepare and present performance reports on reservations, occupancy, and online sales.

• Identify opportunities to increase revenue through effective distribution and upselling.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.

• Minimum 3–5 years of experience in hotel reservations, revenue, or e-commerce.

• Experience in Opera Cloud PMS is required.

• Strong understanding of hotel distribution systems, OTAs, and channel managers.

• Excellent communication, leadership, and problem-solving skills.

• Strong analytical and data-driven decision-making abilities.

• Ability to manage multiple properties in a cluster environment.

Skills & Competencies:

• Proficiency in Opera Cloud and other hotel management systems.

• Knowledge of e-commerce tools, digital marketing, and online sales strategies.

• Strong organizational and multitasking skills.

• Customer-oriented mindset with attention to detail.

• Fluency in English (both written and spoken).

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

Role Overview:

The Group Director of Revenue Management is responsible for leading and implementing the global revenue management strategy for the Group's hospitality portfolio. This role oversees revenue performance across various properties and regions worldwide, ensuring optimal pricing, effective inventory control, a strong distribution strategy, and maximizing total revenue in alignment with the Group's commercial objectives.

Key Responsibilities:

• Develop, implement, and lead the Group’s revenue management strategy across all properties and regions globally.

• Oversee revenue performance for multiple hotels and brands to shape promotional activities, discount structures, and channel strategies.

• Establish and standardize revenue management policies, processes, analytics, and reporting frameworks across regions.

• Provide strategic guidance to regional and property-level revenue management teams, ensuring consistency while allowing for local market adaptations.

• Analyze market trends, demand patterns, competitor activity, and regional dynamics to optimize pricing and distribution strategies.

• Collaborate closely with Sales, Marketing, Distribution, and Operations teams to drive overall revenue growth.

• Lead forecasting, budgeting, and long-range revenue planning at the group level.

• Drive the effective use of revenue management systems, data analytics tools, and technology platforms.

• Mentor, develop, and lead a high-performing global revenue management team that operates across different time zones and cultures.

• Present performance insights and recommendations to senior leadership and key stakeholders.

Job Requirements:

• Bachelor’s degree in Hospitality Management, Business, Finance, or a related field; an MBA or equivalent is a plus.

• A minimum of 10 to 15 years of progressive experience in revenue management within the hospitality industry.

• Proven experience managing multiple properties, preferably at a regional or group level.

• Demonstrated ability to manage revenue strategies across various regions and international markets.

• Strong leadership background with experience overseeing diverse teams across different countries and cultures.

• In-depth understanding of global distribution channels, revenue management systems, pricing strategies, and market analytics.

• Exceptional analytical, strategic thinking, and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Capacity to work effectively in a fast-paced, global environment with frequent collaboration across regions.

Dorsett Hospitality International Services Limited

Dorsett Hospitality International is one of the fastest-growing hotel groups in Asia. With 54 properties in 21 major cities across Mainland China, Hong Kong, Australia, the United Kingdom, Malaysia, Singapore, Japan and Continental Europe, we offer a diverse international footprint alongside our strategic partners Palasino Group and AGORA Hospitality Group. Our four core brands – Dorsett Hotels, Dao by Dorsett, d.Collection and Silka Hotels – aim to provide exceptional guest experiences while making positive impacts in our local communities.

Job Description

SCOPE OF WORK

As the Brand Marketing Lead, this role is responsible for the development, execution and management of comprehensive branding initiatives for the Group’s portfolio. This includes overseeing all branding efforts to the group’s four hotel brands, F&B brands and any other upcoming/relevant brands. It plays a pivotal role in shaping and executing the brand strategy and aligning it with the Group’s vision to expand its franchise models. This role will also manage brand touchpoings across hotels as well as digital presence, including websites, social media channels and marketing communications to drive brand exposure and awareness.

DUTIES & RESPONSIBILITIES

• Lead the strategic development and execution of brand marketing initiatives across the Group’s hotels and F&B brands, ensuring brand consistency and visibility across all touchpoints.

• Conduct in-depth brand audits to assess the current positioning, messaging and visual identity of each brand, identifying opportunities for innovation and improvement.

• Present brand insights, market trends and performance updates to senior leadership, hotel GMs and hotel marcoms to inform strategic decision-making.

• Oversee the creation and management of the brand identity for Dorsett Hospitality International and its portfolio of brands, including the development of new brands.

• Direct the production of high-quality brand collateral and promotional materials, ensuring alignment with brand standards and objectives.

• Support new hotel openings by coordinating branding and marketing efforts, ensuring brand consistency across all touchpoints.

• Collaborate with internal teams and external partners, including media agencies, PR agencies, e-marketing agencies, and design/creative agencies, to execute integrated marketing campaigns.

• Serve as the Brand Ambassador, upholding brand standards and acting as a key brand advocate both internally and externally.

• Manage the brand’s PR efforts to support hotel activations and brand visibility.

• Develop and execute the group’s social media strategy, driving engagement and brand awareness through targeted content and campaigns.

• Foster direct connections with guests and clients via effective direct marketing campaigns, enhancing loyalty and engagement.

• Plan, organize, and oversee high-impact photography and videography sessions for hotels, ensuring the creation of brand-appropriate media assets for digital, print and PR use.

• Regularly update brand websites with fresh, on-brand content, collaborating with property and corporate teams to maintain alignment with evolving brand messaging.

• Develop both short and long-term brand marketing plans, including budgets, timelines, and project deliverables, to ensure successful implementation across the organization.

• Provide guidance and support to hotel-level marketing teams, ensuring alignment with the broader brand strategy and objectives.

• Maintain close communication with hotel General Managers (GMs) and other stakeholders to ensure successful execution of brand marketing projects and events.

LINE MANAGEMENT:

• Work closely with the Director of e-Commerce.

• Work closely with the Director of Loyalty Marketing in engaging and enhancing relationships with the repeated guest segment through essential marketing and partnership support.

• Work in tandem with Regional Director of Marketing & Communications and hotel level Marketing & Communications teams to ensure alignment of brand presentation and communications.

OTHERS:

Job Requirements

• Education Leve: Degree

Field of Study

• Marketing, public relations, journalism or communications OR related experience in public relations, excellent speaking skills and a strong ability to write, edit and do research.

Year of Experience

• A minimum of 7 to 10 years of progressive experience within the hospitality industry.

Other Professional Qualifications / Technical Skills / Knowledge required

• Hands-on experience in various analytics models including Google Analytics, social media and other e-Marketing vehicles.

• Demonstrates ability to think strategically, think conceptually, executive effectively, work under constant deadline pressure and manage multiple projects, in some cases, across multiple time zones.

• Proven experience leading, driving and measuring virtual teams towards common goal.

• Knowledge and skills in budget management.

• Excellent oral and written communications, organizational and interpersonal skills.

• High levels of tact and diplomacy and fine-tuned consultative skills.

• Excellent analytical, report writing and presentation skills.

• Matured, committed, self-motivated and responsible with good working attitude.

• Have team-oriented mind-set, but able to project lead/work independently.

• Clear understanding of effective offline and online communications.

• Strong focus and attention to detail, with the ability to adapt quickly to changing priorities.

• Candidates with less experience will be considered for the position of Assistant Director of Brand Marketing.

Four Seasons Hotel Hong Kong

Job Description

About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad.  A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and fully engaged, highly effective employees make this truly one of the great hotels of the world.

What you will do:

• Proactively prospect, solicit, and book catering business from all lead sources (inbound, outbound, RFP sites, planners, direct clients, etc.).

• Respond promptly and professionally to all phone, email, and walk-in catering inquiries.

• Collaborate with the Sales and Catering teams to optimize function-space usage and maximize total revenue.

• Conduct engaging site tours for prospective clients, meeting planners, and wedding couples.

• Skillfully negotiate rates, terms, and services to achieve the highest possible revenue and profit while meeting client expectations.

• Confidently entertain and build relationships with clients as appropriate.

• Close bookings by effectively upselling all revenue centers (F&B, AV, décor, rooms, etc.).

• Immediately escalate any issues or unusual situations to the Director of Catering for quick resolution.

• Prepare and submit accurate monthly catering booking and pacing reports.

• Meet or exceed annual personal catering sales booking goals.

• Possess in-depth knowledge of the hotel’s event spaces, capacities, and the competitive market.

• Review all function-room setups and special requirements with the Banquet Manager and Head Houseman.

• Thoroughly proof and approve all Banquet Event Orders (BEOs), resumes, and daily/weekly event sheets for content and accuracy.

• Contribute ideas and feedback to the annual catering marketing plan and budget.

• Develop and implement targeted sales initiatives and projects to grow volume and profit in assigned markets.

• Respond calmly and appropriately to any hotel emergency or safety situation.

• Perform additional tasks and projects as assigned by management
  

What you bring:

• Excellent reading, writing, and oral proficiency in the English language.

• 2 - 3 years of previous catering sales

• Strong selling, communication and interpersonal skills

• High level of creativity

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Birthday Leave

• Complimentary Employee Meals

• Public Holidays
  

Schedule & hours:

• 5-Days work

• This is a full-time position

melopepo Pte Ltd

Job Description

Manager, Hospitality (MICE Sales)

Work Location: Fraser Residence River Promenade

Work Schedule:9am to 5.30pm

Job Description

1.       Business Development

-            Proactively identify and secure new MICE business opportunities through cold calling, social selling, and industry networking.

-            Represent Tuan Sing Hospitality at local and international trade shows to build a robust pipeline of leads.

-            Drive revenue targets by identifying untapped industries and niche markets.

2.       Account Management

-            Cultivate and maintain long-term strategic relationships with corporate clients, PCOs (Professional Conference Organisers), events & brand agencies across all industries

-            Act as a dedicated consultant for returning clients to ensure their evolving needs are met.

3.       Proposal & Contract Management

-            Craft compelling, tailored proposals that highlight the unique heritage value of the Jiak Kim space.

-            Lead site inspections that "wow" potential clients, showcasing the versatility of the venue.

-            Negotiate contracts and pricing to maximize profitability while ensuring client satisfaction.

4.       Operational Excellence

-            Collaborate closely with internal operation teams and event organisers to bridge the gap between sales promises and event execution.

-            Ensure a seamless handover of event details to ensure high-quality service delivery on-site.

5.       Market Intelligence & Reporting

-            Monitor competitor activities and MICE trends to keep our offerings competitive.

-            Maintain meticulous records of sales activities, leads, and client data within our Sales tracker.

Job Requirements

-            Minimum 3 years of proven sales experience, specifically within the MICE, Venue, or Hospitality sectors.

-            Diploma or bachelor’s degree in business, Marketing, Hospitality Management, or a related field

-            Proficiency in Microsoft Office Suite

-            Strong negotiation and "closing" skills.

-            Excellent interpersonal and communication skills (written and verbal).

-            Ability to think creatively to transform a heritage space into a client’s vision.

-            High level of autonomy, resilience, and a passion for the events industry.

Hotel Traveltine

Job Description

About the role

Hotel Traveltine Downtown Singapore, Trademark Collection by Wyndham. We are seeking a Reservation Manager to join our hospitality team. In this role, you will oversee the hotel’s reservation operations and lead a team of reservation agents to ensure operational efficiency and deliver exceptional guest service.

Reservations Manager

Key Responsibilities:

• Oversee the daily operations of the Reservations Department to ensure efficiency and service excellence.

• Respond to guest and business enquiries via telephone and email in accordance with hotel standards. Assess guest requirements and recommend suitable room types and rates in line with hotel strategy.

• Manage the reservation process to deliver a seamless booking experience and maximize guest satisfaction.

• Maintain strong relationships with key accounts, bookers, and business partners.

• Ensure timely, accurate, and professional communication with all internal departments to support smooth operations.

• Work closely with Front Office and Sales teams to enhance information sharing and improve arrival experience.

• Conduct pre-arrival checks for groups and FIT bookings, ensuring correct billing instructions, prepayments, profile tagging (company/TA), market segment and accurate reservation details.

• Provide ongoing training, supervision, and coaching to the reservations team to ensure quality performance and operational efficiency. Continuously monitor processes and implement improvements to enhance overall productivity and service standards.

• Ensure compliance with all hotel safety, security, and confidentiality policies.

• Perform other duties as assigned.

Requirements:

• Minimum 2 years of experience in a reservations preferably managerial role.

• Knowledge of Opera Cloud.

• Excellent verbal and written communication skills.

• Strong time management, planning, and coordination abilities.

• Sales- and service-oriented mindset.

• Ability to work independently and take initiative.

PARKROYAL COLLECTION Pickering Singapore

Sitting in the heart of the Marina Bay with panoramic views of the city skyline, PARKROYAL COLLECTION Marina Bay, Singapore is the country's first Garden-in-a-Hotel.

Job Description

Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

Responsibilities:

• Responsible for designated portfolio for the hotel – industry expert in the portfolio.

• Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.

• Update action plans and financial objectives timely.

• Versatile in selling various components for the hotel (F&B / Catering /Weddings).

• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.

• Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.

• Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.

• Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.

• Closely following up on all business leads within a 24 hour response time line to clients.

• Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.

• Familiarize with latest market trends and new business development opportunities and activities.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.

• Always provide the highest quality of service to the clients.

• Practises professional account qualification on consistent basis.

• Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.

• Responsible for an assigned sales target in accordance to market segment.

• Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.

• Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.

• Work closely with assigned buddy during absence & render assistance.

• Manages and develops relationships with key internal and external stakeholders.

• Able to network with clients during hotel events.

• Proficient in Compset hotel champion & market intelligence.

• Develop potential of others through coaching and development opportunities to build organization capability for the future.

• Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.

• Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

Requirements

• Minimum 5 years of sales experience in similar capacity or at least 5 years as a Senior Sales Manager with luxury hotel.

• Driven, self-motivated individual with excellent interpersonal, oral and written communication skills.

• Good influencing skills and the ability to effectively deal with internal and external customers.

• An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets.

• Solid negotiation and presentation skills.

• Proficient in MS Office applications and hotel systems e.g. Opera Cloud & Delphi etc.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified

Private Advertiser

Job Description

We are seeking an experienced and driven Director of Sales & Marketing to lead the Corporate and Events segment for an established hospitality group in Singapore. The ideal candidate will be responsible for driving corporate room sales, meetings, events and strategic partnerships while enhancing brand visibility and revenue performance.

Key Responsibility

• Develop and implement sales strategies to drive corporate accounts, MICE and event business

• Build and maintain strong relationships with corporate clients, event organizers, travel partners and agencies

• Identify new business opportunities and actively source for corporate and event leads

• Lead negotiations for corporate contracts, event packages and partnership agreements

• Prepare sales forecasts, budgets and reports for management review

• Lead and motivate the Sales team to achieve business objectives

Requirements

• Degree or Diploma in Hospitality, Marketing, Business or related field

• Minimum 8 years of relevant experience in sales in hospitality industry, preferably handling corporate room sales and event sales

• Strong network within the corporate and events industry in Singapore

• Proven track record in revenue generation and negotiation skills

• Self-drive, strategic thinker and team leader

SW Agency Co., Ltd.

Job Description

Cluster Director of Sales & Marketing, Luxury Resorts (Leisure & Consortia) 250-300K

Please contact: inf•@swagencyth.com

Job Description:

1. Strategic Commercial Leadership

• Develop and implement comprehensive annual business plans and financial budgets for the cluster.

• Analyze market trends, competitor activity, and customer feedback to adapt strategies in real-time.

• Ensure the properties achieve or exceed budgeted room nights, ADR, and RevPAR targets.

1. Brand Positioning & Marketing

• Oversee the execution of high-end marketing campaigns, digital strategies, and social media presence consistent with luxury brand pillars.

• Act as the primary brand guardian, ensuring all communications reflect the "Ultra-Luxury" status.

• Maintain strong relationships with key media outlets, influencers, and luxury lifestyle partners.

1. Sales & Business Development

• Lead the cluster sales team in identifying and penetrating new market segments (Wholesales, MICE, Leisure, Corporate).

• Manage high-level relationships with Key Accounts, Luxury Travel Consortia, and Wholesalers.

• Personally handle high-value negotiations and VIP site inspections.

1. Team Management & Development

• Mentor and lead a diverse team of Sales, Marketing, and PR professionals across multiple properties.

• Foster a culture of excellence, accountability, and continuous professional growth.

• Conduct regular performance reviews and identify talent for internal succession planning.

1. Revenue Optimization & Reporting

• Work closely with the Revenue Management team to optimize pricing strategies and distribution channels.

• Provide accurate forecasting and detailed monthly reports on commercial performance to ownership and corporate offices.

1. Sales & Marketing Management

• Set sales targets, KPIs, and budgets for each property and monitor performance regularly

• Ensure effective market segmentation, pricing strategies, and promotional plans

• Lead brand positioning, digital marketing, PR, and communication strategies consistently across the cluster

1. Leadership & Talent Development

• Lead, mentor, and inspire Cluster and property-level Sales & Marketing teams

• Build a luxury-driven, performance-oriented commercial culture

• Develop future commercial leaders through coaching, training, and succession planning

Qualification:

• Bachelor’s degree in Hotel Management, Business Administration, Marketing, or a related field. An MBA is highly preferred.

• A minimum of 6-10 years in Sales & Marketing within the hospitality industry, with at least 5 years in a senior leadership role (Director level) overseeing luxury 5-star properties.

• Market Knowledge: Deep understanding of the global luxury travel market, including high-net-worth individual behaviors and luxury travel agency both Thai & International networks.

• Communication: Proficiency in a second or third language is a significant advantage in the luxury sector.

• Technical Proficiency: Advanced knowledge of CRM systems (e.g., Salesforce), Property Management Systems (Opera), and Revenue Management software, Social Network.

• Leadership Style: High emotional intelligence, capable of influencing stakeholders at the ownership and corporate levels.

Loulouca Pte. Ltd.

Job Description

About the company

Loulouca is a contemporary dessert house built on precision, intention, and continuous improvement. We believe great work comes from consistency, attention to detail, and a willingness to learn.

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work. 

Role: Hostess/ Reservations manager

Salary: $2,800 - $3,200 / month basic 

Work schedule: 5 days workweek, 8 hour per day 

Location: Ann Siang Hill 

Start: 27 July 2026

Role overview: 

We are looking for a hostess to manage guest flow across both takeaway and dine-in operations. This role sits at the front of the experience—handling reservations, managing waitlists, and guiding customers through our products with clarity and confidence. You will be responsible for creating a strong first impression while ensuring service runs smoothly and efficiently. This role requires a positive, upbeat energy and the confidence to engage with guests naturally.

Key responsibilities 

• Attend to customers looking to purchase takeaway items

• Explain cakes and products clearly and confidently

• Engage customers in a warm, approachable, and proactive manner

• Guide customers in their selection where needed including dietary requirements

• Greet guests warmly and professionally upon arrival

• Communicate accurately if guests have questions regarding take away items

• Manage seating flow and guide guests to their tables for dine in service

• Maintain awareness of table status and service timing

• Manage dine-in reservations and booking systems

• Handle walk-ins and organise waitlists effectively

• Communicate accurate waiting times and manage guest expectations

• Optimise table allocation to support smooth service flow

• Manage pre-order pickups and ensure accurate handover to guests

• Pack pre order cakes carefully, maintaining presentation and quality

• Ensure all orders are prepared and handed over correctly

• Act as a central point of communication between guests and the team

• Maintain a calm, organised, and welcoming front-of-house environment

• Guide and train new team members / part timers

Requirements

• Prior F&B, hospitality, or customer-facing experience preferred

• Strong communication and interpersonal skills

• Comfortable managing multiple responsibilities simultaneously (guests, reservations, takeaway)

• Organised and detail-oriented, especially with bookings and pre-orders

• Confident interacting with customers in a high-touch environment

• Good communication and teamwork skills

• Ability to work on weekends and public holidays

Please send your resume to hr•@loulouca.com

Fly East 2022 Limited

Job Description

FLYEAST 2022 LTD., a leading travel agency serving the Israeli market, specializes in creating bespoke travel packages for families and couples. Our comprehensive offerings include accommodations, air travel, attractions, and transportation across Thailand. We set ourselves apart by delivering exceptional customer experiences in Hebrew, all while offering rates that outshine those of online travel agencies.

Your responsibilities :

- Book hotels, ground services, and domestic flights.

- Contact hotel, ground services, for all related matters (quotation, any inquiries, cancelations, emergencies, etc.)

- Create booking vouchers and send to related suppliers to confirm booking.

- Communicate with sales regarding price, inquiries, limitations etc. from all suppliers.

- Be on standby (Line & WhatsApp) to give instant messages and reply to requests from suppliers and sales team.

- Follow up on confirmations and invoices from suppliers.

- Manage emergency requests after hours on a rotating basis.

- Communicate with accounting for all related issues.

-Entry in log book to keep track of all the bookings made and its progress (hotels, ground service, flights, etc.) as well as follow up tasks.

Qualifications :

- Bachelor’s degree in a related field

- At least 3 years of experience in the same position, travel agency or hotel preferred

- Strong written and spoken English skills

- Able to thrive in a fast-paced, high-pressure environment

- Customer-focused with a commitment to service excellence

- High attention to detail and strong time management skills

- Ability to work independently or as part of a team .

- Willing to work shifts on weekends or public holidays as needed

- Recent graduates are encouraged to apply

- Immediate start is a plus

***Have full working rights for Thailand only***

Flyeast 2022 Limited

Location: Charn Issara Tower 2, Bangkok

Swire Hotels

SIX DISTINCTLY DIFFERENT PROPERTIES, TWO HOTELS BRANDS, ONE GROUP.

Job Description

Here at Upper House Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Upper House Hong Kong?

Upper House Hong Kong conjures a sense of tranquillity with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages all initiatives related to revenue generation and distribution channels to maximise profitability of our hotels. We strive to acquire business by achieving the hotel yield, directing sales activities and implementing marketing plan. Those who are thrive on challenges and are passionate about meeting new people will enjoy this role.

Key Responsibilities

Welcome to the core of what being an E-Commerce Manager is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Formulate and execute room sales strategies and promotional campaigns across direct channels (website and WeChat Mall) to drive revenue

• Monitor and optimize performance of OTA partners and other distribution channels. Build and maintain strong partnerships to negotiate opportunities, manage relationships, and collaborate on promotional campaigns that align with our luxury brand positioning

• Identify and create cross-promotional opportunities with strategic third-party sites, agents, and sister properties, ensuring brand consistency and revenue growth. Assist in developing new products

• Oversee and maintain the property’s brand website, WeChat Mall, SEO/SEM, and other e-commerce touchpoints with Marketing Team

• Ensure all content, pricing, and offers are aligned with commercial objectives and seasonal marketing plans

• Analyze customer data, booking trends, and channel performance metrics. Provide actionable insights to the Revenue and Sales teams to adapt pricing, forecast and refine strategies that enhance conversions, improve customer retention, and identify expansion opportunities

• Maintain a close, collaborative working relationship with the Marketing team to jointly develop and timely online advertising and marketing strategies based on targeted market segments and seasonal demand. Partner seamlessly with Operating teams to deeply understand hotel products and ensure smooth operations

• Submit monthly sales activity reports, presentations and perform other assigned duties

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• A degree in Marketing, Communications, E-Commerce, or a related discipline, with at least 3 years of experience in luxury hotel marketing or e-commerce, and a strong understanding of the travel, hotel, and OTA landscape

• Solid familiarity with AI-driven search trends and Generative Engine Optimization (GEO), combined with sharp analytical thinking and the agility to develop deep expertise quickly

• A proven track record of delivering projects and campaigns that generate measurable commercial impact, with the ability to translate brand positioning into compelling and effective online strategies in close partnership with Revenue and Marketing teams

The Cherries on Top (Nice-to-Haves):

• Highly self-motivated, resilient under pressure, and an excellent team player with outstanding communication and interpersonal skills, able to build trusted relationships across Revenue, Marketing, Sales, and Operation teams

• An established network or strong partnerships within the agent and platform ecosystem, with demonstrated success in nurturing relationships and identifying new collaboration opportunities

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Join our wellness programme to elevate your mental and physical wellbeing!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

Markono Group Pte. Ltd.

Job Description

At Markono Group Pte Ltd, we believe in making knowledge available to everyone.

For centuries, the written word has had the profound ability to impart knowledge, spur imagination and fuel dreams.  As the demand for knowledge, information, and entertainment soars, our story is about leaving positive imprints on the world by shaping the future of reading; inspiring and empowering the world’s readers.

Our team of printing and supply chain experts share our commitment to creating unbridled access to global knowledge, and are equally determined to create solutions that make high-quality books accessible.  With unwavering commitment to innovation, we open doors to a universe of imagination.

We keep you reading.

Key Responsibilities:

• Develop and establish new business opportunities by identifying potential clients

• Proactively explore and expand new revenue streams to drive business growth

• Manage and grow opportunities within an existing customer portfolio, ensuring ongoing engagement and satisfaction

• Build and nurture strong, long-term customer relationships by understanding client needs and providing tailored solutions

• Achieve sales forecasts and revenue targets set by management

• Prepare competitive, compelling proposals, tenders, quotations, and presentations that align with customer requirements

• Provide regular updates and reports to management on the competitive landscape, industry trends, and relevant developments

• Coordinate closely with the operations team to manage print jobs efficiently, ensuring timely delivery and customer satisfaction

• Collaborate with internal departments such as production, logistics, and finance to consistently meet deadlines and maintain quality standards

• Ensure compliance to the requirements set in the Quality Management System, FSC COC Management System; Environmental, Health & Safety Management System, and any other management systems deem related to this industry

Qualifications & Requirements:

• Bachelor’s degree or Diploma in Sales & Marketing, Business Administration, or a related field, or equivalent professional experience

• Minimum of 3 years of experience in sales, account management, or business development

• Proven track record of managing key accounts and solving client-related issues

• Demonstrates a dynamic and positive attitude with a commitment to delivering exceptional service quality and customer satisfaction

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) with strong skills in Microsoft PowerPoint to design and deliver persuasive presentations

• Outstanding verbal, written communication skills, outgoing and capable of building strong relationships with clients and internal teams

• Comfortable engaging with diverse stakeholders, including senior management and technical teams

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

GD IDEAS CONSULTANCY PTE. LTD.

Job Description

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Amara Singapore

Proudly Singapore-owned and managed, Amara is a collection of upscale hotels in international gateway cities. Amara Hotels are strategically located in vibrant urban areas that are rich with character and colour, while Amara Resorts are nestled in nature and tranquillity. Whether staying at an Amara Hotel or Amara Resort, guests become deeply connected to their surroundings. A people-centred approach ensures that guests leave feeling like family, with everlasting memories.

Job Description

Job Summary :

Maximize sales revenue and ensure Catering and Events are executed to guest satisfaction

Job Responsibilities :

• Formulate effective sales plans to maximize Catering and Events Revenue

• Achieve sales targets for events sales revenue

• Develop new business and manage existing accounts with a focus on building long term relationship

• Conduct site inspections with potential clients and provide necessary marketing collateral and information

• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements

• Design and propose promotional packages for wedding and corporate events every quarter

• Prepare Banquet Event Orders

• Conduct pre-event briefings with various departments such as Front Office and F&B

• Gather feedback from guests

• Follow up on deposits made and ensure all payments are cleared after event

• Perform any other duties as assigned by management

Job Requirements :

• Working knowledge of MS office applications and Hotel Systems

• Strong problem solving and solutions provider

• High level of interpersonal skills

• Strong communicator and negotiator

• Meticulous

• Minimum 2 years of experience in hospitality

The Pan Pacific Hotel Singapore

Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued associates form the team that distinguish the hotel and help create memorable experiences for guests. Because we believe that it’s all about the people. Because we genuinely care.

Job Description

We are looking for a Catering Sales Manager. You will play a pivotal role in developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel. If you are an organized, detail-oriented individual with a passion for sales and events, we want you to be part of our growing team.

Job Description:

• Achieve the optimum departmental revenue targets.

• Achieve established performance benchmarks.

• Prospect and establish an expanding base of accounts in a specific relevant segment.

• Promote and encourage proper communication to all departments to maximise utilisation of available resources.

• Assist in the preparation of catering/banquet forecasts to monitor business flow accurately.

• Manage events functions to achieve the optimum departmental revenue targets.

• Negotiate and review packages offered to clients.

• Assist in creating and executing annual business plans, marketing plan and budgets.

• Promote guest satisfaction and encourage referrals.

• Handle feedback from guests.

• Represent the Hotel in trade shows and events as required.

Job Requirements:

• Diploma or Degree from a recognized hospitality / tertiary institution.

• 3 years or more experience in a similar role in a 5-star hotel with function rooms’ capacity of > 35,000 square feet.

• Proactive & responsible.

• Highly adaptable with the ability to direct changes.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

RB CAPITAL FARRER HOTEL PTE. LTD.

Job Description

Job Overview

As the Assistant Manager, Marketing, you will drive marketing effectiveness for the hotel, focusing on brand awareness, revenue generation, and public relations activities. You will report directly to the Cluster Marketing Lead while working independently to execute campaigns, manage digital and social media initiatives, and lead marketing efforts for the hotel's in-house restaurant. This role requires 3–5 years of marketing experience with prior exposure to Food & Beverage (F&B) marketing, ideally within hospitality, lifestyle, or standalone restaurant marketing.

At Holiday Inn we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile

Duties & Responsibilities

Marketing

• Execute the annual marketing calendar to ensure consistent messaging across all touchpoints with a focus on revenue generation.

• Implement hotel-wide campaigns and packages to meet brand targets and maximize ROI.

• Help manage and track the annual marketing budget, ensuring efficient use of funds.

• Coordinate with external partners and stakeholders to support win-win collaborations.

• Ensure all local marketing materials reflect brand voice and adhere to IHG brand standards.

• Execute social/digital activities and monitor guest experience via tools like Medallia.

• Collaborate with Revenue and F&B teams to identify business needs and co-develop targeted campaigns to drive demand during need periods.

• Support the optimisation of guest-facing digital & physical touchpoints across the guest journey.
  

F&B Marketing (Core Responsibility – Prior experience required)

• Lead the development and execution of a rolling 12-month marketing plan for the hotel's in-house restaurant, including daily offers, weekly specials, seasonal menus, and festive dining.

• Drive covers and revenue for the restaurant through targeted campaigns (e.g., new menu launches, happy hour promotions, set lunch/dinner pushes, weekend brunch).

• Manage end-to-end execution of F&B-related photoshoots, menu copywriting, and collateral production (e.g., table tents, digital menu boards, tent cards for rooms).

• Oversee marketing of any F&B loyalty initiatives (e.g., dining stamps, hotel guest discounts, referral promotions).

• Coordinate with the restaurant manager and service team to track campaign effectiveness (covers by session, no-show rates, average check, upsell rates) and optimize future promotions.

• Plan and execute F&B-focused events (e.g., chef's table dinners, wine pairings, festive set menus, guest chef collaborations) including guest list management and post-event coverage.

• Maintain a library of F&B assets (food photography, venue shots, chef profiles) for use across owned, paid, and earned channels.

• Manage partnerships with delivery platforms (GrabFood, Deliveroo, Foodpanda) and third-party booking apps (Chope, Quandoo, SevenRooms), including promotional campaigns and performance tracking.

• Track and report F&B marketing ROI, including cost per cover, redemption rates of F&B offers, incremental revenue per campaign, and return on delivery platform commissions.

Performance Marketing

• Support the analysis of paid search, display, remarketing, and metasearch campaigns.

• Execute strategies for bid optimisation, creative testing, and keyword/ad copy optimisation.

• Drive brand awareness online and generate leads/revenue for the hotel booking engine.

• Monitor KPIs to ensure ROI targets are met for paid media.

• Support in-house campaign management for metasearch channels.

• Measure and report digital activity performance.

• Analyse campaign data and market trends to provide actionable insights and recommendations for continuous improvement.

• Align digital campaigns with commercial priorities.

• F&B performance marketing: Manage paid social and search campaigns specifically for restaurant bookings, delivery promotions, and happy hour traffic; track CPA per dining booking and ROAS on delivery platform ads.

Content Marketing

• Strengthen customer relationships through social and earned media monitoring.

• Develop and implement KOL outreach programmes for Singapore and key source markets.

• Manage the social media editorial calendar and posting schedule.

• Copywrite eDMs and digital collaterals.

• Support IHG Rewards activations, tracking, and submissions.

• F&B content focus: Create and schedule platform-specific content for the in-house restaurant (Instagram Reels for signature dishes, Stories for daily specials); manage user-generated content campaigns (e.g., diner photo contests, guest reviews repurposing).

Accountability

Reports to the Cluster Marketing Lead and works closely with other members of the Cluster Marketing Team, as well as the wider Hotel teams i.e. F&B, Front Office. Interacts with guests, media representatives, influencers/KOLs, brand partners, event organisers, and community stakeholders.

Qualifications and Requirements

Preferred 3–5 years of marketing experience, with prior exposure to F&B marketing required (e.g., standalone restaurant, hotel F&B, food delivery platforms, lifestyle brand with a dining vertical). Diploma or Bachelor's degree in Marketing, Communications, Business, or related field is preferred.

Skills

• Strong copywriting and content creation skills, especially for F&B storytelling (menus, daily specials, chef narratives).

• Hands-on experience with social media tools (Meta Business Suite, Later, Canva) and analytics platforms (Google Analytics, Meta Ads Manager).

• Familiarity with F&B booking platforms (Chope, Quandoo, SevenRooms) and delivery aggregators (GrabFood, Deliveroo, Foodpanda).

• Basic graphic design or video editing skills (e.g., CapCut, Adobe Spark, Canva) are a plus.

• Excellent project management and ability to work independently.

Personal Attributes

• Self-starter who thrives working autonomously while reporting to a Cluster Marketing Lead.

• Passionate about food, beverage, and hospitality trends — understands what drives diners.

• Data-driven with strong commercial acumen (e.g., knows how to calculate cost per cover).

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

CONRAD SINGAPORE MARINA BAY

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Sales Manager – Weddings with Conrad Hotels and Resorts manages the Catering & Events sales operations to actively convert customer enquiries into confirmed sales.

What will I be doing?

As a Sales Manager - Weddings, you will manage all aspects of Catering Sales operations including the sales of wedding banquets, social events such as birthdays and anniversaries. He/She will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maximize all wedding/social events revenue opportunities
• Review sales and other business plans, identify gaps and ensure proactive efforts to fill function space capacity and revenue to achieve optimum departmental revenue targets
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
• Work with superior in the preparation and management of the department’s budget
• Create a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Assist in operation of banquet functions if any
• Conduct briefings and other meetings as needed to obtain optimal results
• Follow up on all enquiries
• Conduct site inspections and hotel familiarization
• Assist Senior Sales Manager for in-house wedding shows and other projects assigned
• Ensure all Delphi standards are followed

What are we looking for?

A Sales Manager - Weddings, serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated previous managerial or supervisory experience in Catering & Events Sales function in the wedding sector
• Passionate and drive for sales
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Possess excellent communication and interpersonal skills
• Accountable and resilient
• Ability to work under pressure & well organized
• Flexibility to respond to a range of different work situations
• Ability to focus attention on guest needs, while remaining calm and courteous at all times.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• At least 3-5 years experiences in catering sales and in handling wedding banquets
• Knowledge of the hotel property management systems
• Previous experience in the same or similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

1 OAK Thailand Co.,Ltd

Job Description

Key Responsibilities

• Revenue Optimization: Develop and implement pricing strategies to maximize revenue based on market trends and competitor analysis.

• Data Analysis: Analyze booking patterns, market trends, and demand factors to forecast revenue and adjust pricing strategies accordingly.

• Collaboration: Work closely with sales, marketing, and finance teams to ensure alignment of revenue goals and strategies.

• Performance Monitoring: Monitor key performance indicators (KPIs) such as average daily rate (ADR), revenue per available room (RevPAR), and occupancy rates to assess financial health and identify areas for improvement.

• Reporting: Prepare detailed financial reports and present findings to senior management, making recommendations for improvements based on data analysis.

• Inventory Management: Manage room inventory across various distribution channels to optimize sales and prevent overbooking or underselling.

• Promotional Strategies: Create and evaluate promotional plans to drive revenue during slow periods and enhance overall profitability.

Required Skills and Qualifications

• Educational Background: A bachelor's degree in finance, business, or a related field is typically required

• Experience: Proven experience in a revenue management role, preferably within the same industry (e.g., hospitality).

• Analytical Skills: Strong analytical and quantitative skills to evaluate sales trends and make accurate forecasts.

• Technical Proficiency: Familiarity with revenue management software and tools for efficient data processing and analysis.

• Communication Skills: Excellent communication and presentation skills to convey financial concepts and strategies clearly to stakeholders.

• Leadership Abilities: Strong leadership skills to guide and inspire a team in managing the company’s revenue effectively.

MOON HOLIDAYS COMPANY LIMITED

Job Description

About the role

As the Reservation Manager at MOON HOLIDAYS COMPANY LIMITED, you will play a crucial role in overseeing the efficient management of the company's reservation systems. This full-time position, based in Bangkok, will involve ensuring seamless customer experiences and driving the overall success of the company's travel services.

What you'll be doing

• Manage and oversee the reservation team, ensuring high levels of customer service and efficient booking processes

• Develop and implement strategies to optimize the reservation system and streamline booking workflows

• Analyze booking data and trends to identify opportunities for improvement and enhance the customer experience

• Collaborate with the sales and marketing teams to support promotional activities and new product offerings

• Ensure compliance with relevant industry regulations and the company's internal policies

• Provide training and support to the reservation team to continually improve their skills and knowledge

• Monitor and report on key performance metrics to measure the success of the reservation function

What we're looking for

• Significant experience (5+ years) in a reservation or customer service management role within the tourism or hospitality industry

• Proven track record of leading and motivating a team to deliver exceptional customer service

• Strong analytical and problem-solving skills to identify and implement process improvements

• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams

• Proficient in using reservation management systems and data analysis tools

• Thorough understanding of industry trends, regulations, and best practices in reservation management

• Professional-level English skills in communication, writing, and reading

• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

About us

MOON HOLIDAYS COMPANY LIMITED is a leading provider of travel and tourism services in Thailand. With a strong focus on customer satisfaction, we offer a wide range of holiday packages, hotel bookings, and other travel-related services to both domestic and international clients. Our mission is to be the preferred travel partner for our customers, delivering exceptional experiences and creating lasting memories.

Apply now to join our dynamic team and be a part of our exciting journey!

The Sanctuary Resort Pattaya, BW Signature Collection

Job Description

About the role

We are seeking an experienced Assistant Director of Sales (Hotel Business) to join our team at The Sanctuary Resort Pattaya, BW Signature Collection. This is a full-time position based in Chonburi, Chonburi. As the Assistant Director of Sales, you will play a crucial role in driving our hotel's sales and revenue growth, contributing to the overall success of our business.

What you'll be doing

1. Developing and implementing effective sales strategies to achieve revenue targets

2. Identifying and pursuing new business opportunities within the hotel industry

3. Maintaining and strengthening relationships with existing clients and partners

4. Overseeing the sales team, providing guidance, mentorship, and performance management

5. Analysing market trends and competitor activity to inform sales decisions

6. Collaborating with cross-functional teams to ensure seamless delivery of customer experiences

7. Reporting on sales performance and providing recommendations for continuous improvement

What we're looking for

1. Minimum 5 years of experience in a sales or sales management role within the hotel industry (Wholesale, Leisure)

2. Demonstrated success in achieving or exceeding sales targets and revenue goals

3. Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and partners

4. Proficient in sales forecasting, data analysis, and performance reporting

5. Excellent problem-solving and decision-making skills

6. Proven leadership abilities, with experience in managing and developing sales teams

7. Thorough understanding of the hotel industry, including market trends and best practices

What we offer

At The Sanctuary Resort Pattaya, BW Signature Collection, we are committed to providing our employees with a rewarding and fulfilling work environment. Some of the key benefits we offer include:

1. Competitive salary and performance-based bonuses

2. Comprehensive health and wellness benefits

3. Opportunities for professional development and career advancement

4. Discounts on hotel stays and dining at our resort

5. A supportive and collaborative team culture

About us

The Sanctuary Resort Pattaya, BW Signature Collection is a premier resort destination in Chonburi, offering a luxurious and rejuvenating escape for our guests. With our commitment to exceptional service and attention to detail, we have established ourselves as a leading player in the hotel industry. Join us and be a part of our continued growth and success.

Apply now to become our next Assistant Director of Sales (Hotel Business).

The Capitol Kempinski Hotel Singapore

Located in Singapore’s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Job Description

Pavo Hospitality Solutions

Job Description

Cluster Revenue Manager

The Cluster Revenue Manager plays a key role in driving total revenue performance across the assigned portfolio by implementing effective pricing strategies, managing inventory, and leveraging data-driven demand forecasting.

With a primary focus on rooms revenue, this role also contributes to the optimization of ancillary revenue streams, including Food & Beverage, Spa, and other topline segments, ensuring a holistic approach to revenue maximization and profitability.

Job Responsibilities

A) Revenue & Yield Management

• Develop and implement pricing strategies to maximize rooms revenue.

• Monitor designated properties’ performance through key metrics (RevPAR, ADR, Occupancy, RGI).

• Manage room inventory across all distribution channels (Brand.com, OTAs, GDS, Direct Reservations).

• Oversee availability, length of stay, and rate restrictions to optimize occupancy and ADR performance.

• Continuously monitor competitor pricing, market dynamics, and major city-wide events to anticipate demand shifts and refine revenue strategies

• Ensure revenue management practices align with brand standards and owner expectations.

B) Forecasting & Reporting

• Prepare monthly forecasts for rooms revenue.

• Analyze pickup, booking pace, and market demand to adjust forecasts.

• Present monthly revenue performance reports to management and ownership.

• Provide insights and recommendations to the Cluster General Manager and Sales & Marketing team.

C) Collaboration

• Work closely with Sales & Marketing to align pricing with promotional activities.

• Drive collaboration with Reservations and Front Office teams to enhance upselling performance, implement effective overbooking strategies, and optimize inventory management, including static contracted rates and room type allocation, supported by data-driven insights.

• Coordinate with F&B team to monitor outlet/bar performance and recommend revenue opportunities (special menus, promotions, bundling with rooms).

D) Systems & Distribution

• Manage rate loading, inventory, and promotions in PMS, CM, IBE, RMS and BI tools.

• Ensure rate parity and accuracy across all online channels.

• Optimize visibility on OTAs, metasearch, and digital platforms.

E) Reservations, Front Office Operations & Team Management

• Lead and mentor the reservations team to ensure operational excellence.

• Maintain data accuracy and integrity across all reservation systems.

• Align team practices with current rate strategies and restrictions.

• Educate team members on property seasonality and demand patterns.

• Serve as the primary escalation point for complex inquiries and challenges.

F) Additional Responsibilities

• Track and analyze guest booking behaviors, cancellation patterns, and lead times.

• Support budgeting process with accurate data-driven revenue projections.

• Identify ancillary revenue opportunities (e.g., packages with dining, upsell offers).

• Ensure compliance with designated properties brand standards, policies, and procedures.

Job Requirements

• Bachelor’s degree in hospitality, Business, or related field preferred.

• Minimum 3-5 years’ experience in revenue management or reservations in a designated properties environment.

• Strong analytical and numerical skills with knowledge of revenue management principles.

• Proficiency in PMS, CM, IBE, RMS and BI tools.

• Proficient in Thai language and English language.

• Advanced skills in Excel, Power BI (or similar reporting tools).

• Strong communication and presentation skills.

• Detail-oriented, with the ability to work under pressure and make strategic decisions quickly.

Contact Details:

Email: admin@pavo-hospitality.com

Working Location: https://maps.app.goo.gl/zhzCQYKKhyGUmLg87

Minor International PCL.

Job Description

Hyatt Centric Victoria Harbour Hong Kong

With breathtaking views of Victoria Harbour, our lifestyle hotel in North Point is the ultimate launchpad for exploring Hong Kong’s vibrant mix of old and new. Discover local foodie favorites and Insta-worthy spots around the neighbourhood or go for a stroll along the waterfront promenade right in front of the hotel. Conveniently located on Hong Kong Island, steps away from major highway, MTR, ferry, bus and tram connections, the hotel is just 10+ minutes’ commute to / from key leisure and business destinations. The options are endless when you stay in the middle of the action at Hyatt Centric Victoria Harbour Hong Kong.

Job Description

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Oversee and guide to formulate transient and hotel inventory restrictions and pricing strategies towards the goal of increasing market share and maximizing revenues for the hotel

• Ensure hotel’s sales strategy and pricing recommendations are implemented across all channels, Hyatt key revenue system and market segment

• Analyze and communicate results of strategies and tactics deployed on a monthly basis to regional team, hotels team and ownership group

• Ensure that each member of the team is deploying Hyatt corporate revenue management strategies, and following the standards outlined in the Revenue Management Standards and Procedures manual

• Oversee the relationship with OTA market manager to maximizing revenue and marketing exposure

• Oversee the revenue forecasting process for hotel to ensure that the accuracy of each forecast falls within Hyatt standards. Prepare the Annual Budget for hotel

• Work with Sales team to develop and implement coordinated group pricing and inventory strategies and appropriate booking guidelines

• Develop a coordinated pricing strategy for the sales team. Partner with the Sales leadership to ensure that each hotels strategy is aligned on an account-by-account basis

• Facilitate and lead weekly hotel Business Optimization Meeting in accordance with Hyatt Revenue Management standards

• Conduct regularly one on one meetings with General Manager and Director of Sales & Marketing to review past results and develop priorities for the next month/ quarter

Quantitative Dimensions

1. Market share as measured on the STAR report
2. Revenue performance as measured against the annual budget
3. Revenue Management Scorecard

Qualifications

• Minimum of 3 years’ experience preferred in managerial level position in hotel revenue management discipline 

• Bachelor’s Degree in Hospitality Management, Business, Economics, or a related field

• Proficient in Microsoft Office suite of applications such as Excel, Word, Access, PowerPoint and Outlook

• Technically skilled in managing all systems related to Revenue Management. These include but are not limited to Hotel Industry Revenue Management Systems, Central Reservation Systems, Property Management Systems, Sales and Catering Systems, Passkey and Cognos or another form of business intelligence tool

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986.

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

Marriott International

Job Description

Novotel Phuket Resort /

Job Description

King Power Mahanakhon Co.,Ltd.

The King Power Corporation, established in 1989, has emerged as a leading retail business group in the travel retail industry, driving the business towards new global dimensions. Under the new concept of “THE POWER OF POSSIBILITIES,” we continuously explore new possibilities and aim to create innovative experiences and possibilities in travel through our eight core business groups.

Job Description

About us

Thailand’s highest observation deck at 314 meters offers 360 degree panoramic views from an indoor and outdoor viewing area, and is a must-see attraction to add to your Bangkok bucket list

Job Summary

Elevate your career at Thailand’s most iconic landmark. We are looking for a high-energy Assistant Director of Sales to drive revenue across our entire ecosystem, including the Mahanakhon SkyWalk, the diverse F&B outlets at Mahanakhon CUBE, and exclusive tower activities.

Core Responsibilities:

• Integrated Sales Strategy: Develop and execute sales plans that maximize revenue across the SkyWalk, CUBE F&B, and tower activities through creative bundling (e.g., Ticket + Dining packages).

• Marketing Synergy: Synchronize with the Marketing team to seek out new opportunities, advise on market trends, and request targeted promotions to drive cross-unit traffic.

• Partnership Management: Build and maintain top-tier relationships with corporate partners, travel agencies, and event planners to secure multi-unit business deals.

• Revenue Optimization: Lead generation and prospecting efforts; design competitive packages that combine food, beverage, and attractions to enhance the guest experience.

• Team Leadership: Coach and manage the sales team, ensuring high performance and a unified approach to selling the entire Mahanakhon portfolio.

• Performance Tracking: Monitor KPIs and provide data-driven insights to senior management to continuously refine our market positioning.

Qualifications:

• Bachelor’s degree in business administration, Marketing, Hospitality, or related field.

• Proven experience in sales management, with a minimum of 3 – 5 years in a leadership role, preferably in the tourism or entertainment industry.

• Excellent communication, negotiation, and interpersonal skills.

• Demonstrated track record of achieving sales targets and driving revenue growth.

• Proficiency in CRM software, sales analytics tools, and MS Office Suite.

• Flexibility to travel and work evenings, weekends, and holidays as required.

Accor Asia Corporate Offices

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, customer service skill training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Every day we strive to make our guests Feel Welcome and our people Feel Valued.

Job Description

IBIS Singapore on Bencoolen

Ibis Singapore on Bencoolen is Singapore’s favourite economy hotel managed by Accor Group. Reviewed over 7,000 times on TripAdvisor and accommodating more than 250,000 guests per year, this hotel is renowned for its excellent customer service and centralised location.

Job Description

The Assistant Director of Sales supports the Director of Sales in driving hotel revenue performance by managing key accounts, developing new business, and ensuring the achievement of room, meeting, and rate targets. The role focuses on strengthening corporate and leisure sales, maintaining strong client relationships, and ensuring alignment with hotel commercial strategy and budget objectives.

The role also involves active market engagement, competitor analysis, contract negotiation, and coordination with internal departments to ensure smooth sales operations and high levels of guest and client satisfaction. The incumbent contributes to sales strategy development, reporting, and team support while promoting Accor values and brand standards.

Key Responsibilities

• Support achievement of hotel revenue, occupancy, ADR, and meeting room targets

• Manage and develop key accounts, corporate and leisure clients

• Conduct sales calls, site inspections, and client visits

• Negotiate contracts and pricing with clients

• Monitor competitors and market trends

• Prepare reports (weekly, monthly, MIS, production reports)

• Assist in sales and marketing strategies and promotions

• Ensure strong client relationships and after-sales service

• Support DOS in team training and business planning

• Coordinate with other departments to ensure service delivery

• Participate in hotel marketing initiatives and promotional activities

• Adhere to Accor standards, policies, and brand values

Requirements

• Minimum 5 years’ experience in hotel sales (similar capacity)

• Diploma or equivalent in Hospitality / Business / related field

• Strong knowledge of hotel operations and sales systems (Opera preferred)

• Proven track record in sales performance and account management

• Strong communication and negotiation skills

• Strong interpersonal and relationship management skills

• Proficient in MS Office and reporting systems

• Ability to work independently and as part of a team

• Flexible to work weekends (if necessary), travel, or extended hours when required

• Strong understanding of hospitality market dynamics

World Residence Natural Beach Resort Co. Ltd.

Job Description

Hotel name: The Aiyapura Koh Chang

Job Description (Sales Manager) Responsibilities

• Achieve or exceed revenue targets for assigned accounts.

• Use knowledge of customer trends to shape sales plans.

• Carry out sales campaigns focused on accounts, products, and revenue goals.

• Support MICE by re-booking existing customers during events, based on account allocation and sales targets.

• Keep Salesforce (CRM) updated with accurate pipeline, sales activities, and customer details.

• Share customer insights and marketing information with the team.

• Ensure smooth handover of sales information and customer requirements to event teams.

• Maintain agreed contract rates with travel agents.

  Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field.

• 1–2 years of sales or telesales experience.

• Confident, proactive, pleasant, and able to work under pressure.

• Self-motivated, sales-driven, able to work independently and in a team.

• Passionate about sales and committed to achieving personal targets.

• Fluent in English (speaking and writing), able to proofread sales materials and promo􏰀onal content.

  • Strong interpersonal, negotiation, and presentation skills.

  • Able to work in a hybrid model (office + work from home).

Amari Vogue Krabi

Job Description

Key Responsibilities:

• Manage daily operations of the Reservations department

• Supervise and train reservation agents to ensure service excellence

• Monitor room inventory, availability, and rate accuracy across all channels

• Coordinate closely with Revenue Management and Front Office teams

• Ensure all bookings are handled accurately and in a timely manner

• Analyze booking trends and prepare reports/forecasts

• Optimize occupancy and revenue through effective inventory control

• Handle group bookings, special requests, and VIP reservations

• Ensure proper use of reservation systems (e.g., PMS, CRS, OTA extranets)

• Resolve guest or agent concerns related to reservations

• Maintain strong relationships with travel agents and corporate clients

Amari Vogue Krabi

Job Description

1. Lead and manage the sales team to achieve revenue goals and KPIs

2. Develop and implement sales strategies and action plans

3. Manage key accounts across Corporate, MICE, Leisure, and Travel Agents

4. Identify and secure new business opportunities

5. Conduct client meetings, site inspections, and contract negotiations

6. Monitor market trends, competitor activities, and pricing strategies

7. Collaborate closely with Revenue, Marketing, and Operations teams

8. Prepare and present sales reports, forecasts, and performance analysis to management

9. Ensure all sales activities align with company policies and brand standards

10. Act as the main person in charge of the Sales function

Hotel Alexandra Resources Limited

Hotel Alexandra is the newest line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong Island. A design-led hotel exquisitely designed melding timeless Victorian elegance and modern concepts. The hotel features 840 rooms and suites, enchanting dining outlets, a well-appointed fitness centre, an outdoor swimming pool, 3 customizable meeting rooms and an impeccable Grand Ballroom, where every detail is tailored to ensure a memorable stay in Hong Kong. Just a few steps from MTR Fortress Hill Station Exit B with easy access to Victoria Harbour waterfront, Victoria Park and the bustling shopping district of Causeway Bay.

Job Description

Job Responsibilities:

• Develop a comprehensive marketing plan for the hotel that responds to the hotel’s revenue objectives

• Implement marketing strategies to achieve budgeted revenue for the department as well as to capture larger market share

• Monitor the production of different accounts to evaluate our rate structures and seasonal promotions for different clienteles

• Closely monitor the offers and performance of our competitors and to be innovative in product selling/packaging

• Strong background in proactive corporate solicitation, corporate account management and MICE

Job Requirements:

• Degrees or Diploma in Hospitality Management will be an advantage

• 8 years relevant experience

• Mature, independent and presentable

• Good personality, professional selling skills

• Good communication, interpersonal skills and management skills

Application Details

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click 'Apply Now'. 

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Carlton Hotel (Singapore) Pte Ltd

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Job Description

Job Responsibilities

1.       Responsible for driving event sales along with the Catering team to achieve the sales target.

2.       Attends and manage customers enquiries, feedback and event needs.

3.       Establish a good working relationship with the Banquet Operations, Room Sales as well as the other related Departments.

4.       Ensure good follow up and service delivery for all events/conferences.

5.       Attend to walk-in guests, telephone enquiries, sales calls and event needs and site viewing for potential customers.

6.       To ensure event documents are circulated within the set time frame to relevant departments

7.       To meet and greet customers before start of event and introduce Banquet in charge and AV technician to organiser to ensure proper hand over and to ensure event information are properly communicated

8.       To conduct post-event follow up with clients

9.       Maintains contacts with suppliers and other establishments providing services linked to catering activities.

Education and Work Experience

1. Degree/diploma in Hotel Management or equivalent

2. At least 2 years of relevant experience

3. Well versed in systems such as Sales force

4. Possess good interpersonal and communication skills

5. Approachable personality with positive work attitude

6. Good sales and negotiation skill

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Statement
A Sales Manager, Event Services is responsible for maximization of revenue opportunities in the areas of group reservations, meetings and events by driving sales acquisitions, maximizing business opportunities and increasing business conversions.

What will you be doing? 

As a Sales Manager, Event Services, you will be responsible for performing the following tasks to the highest standards:
•    Own the planning and execution of assigned events from sales handover through completion and post event review.
•    Act as the primary on site contact for clients, ensuring all agreed requirements are delivered accurately and professionally.
•    Conduct pre event meetings, site inspections, and planning discussions to confirm details, expectations, and logistics.
•    Oversee event setup, service flow, live execution, and breakdown in accordance with approved BEOs and Hilton brand standards.
•    Respond effectively to last minute changes, guest requests and operational challenges.
•    Communicate clear event timelines, service standards and operational expectations to all involved departments.
•    Participate in daily operational briefings and pre convention meetings as required.
•    Support post event reviews and continuous improvement initiatives.
•    Follow up on deposits, attrition clauses, cut off dates, payment schedules, and billing instructions to ensure compliance.
•    Review event documentation and post event billing for accuracy, supporting timely settlement of accounts.
•    Maintain awareness of cost control and responsible use of operational resources.
•    Support commercial objectives by identifying opportunities to enhance event value in collaboration with Sales.
•    Review and ensure accuracy of BEOs, function sheets, and event documentation.
•    Maintain organized and up to date event files in line with Hilton standards and procedures.
•    Participate actively in Hilton training programs and service initiatives.
•    Comply to hotel’s credit policy and ensure full settlement of payments within agreed timeline as contracted.
•    Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Sales Manager, Event Services serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

•    Minimum 2 years’ experience in a similar capacity.
•    Relevant diploma or degree in hospitality or business discipline.
•    Passionate about delivering exceptional guest experience.
•    Energetic, vibrant and inspiring to the team.
•    An innovative self-starter, with confidence and resilience.
•    Accountable and always positive in exploring alternatives and opportunities for better performance.
•    Focused on driving success for the hotel.
•    Warm, sincere and inclusive in interpersonal interactions.
•    Proactive, confident and reliable.
•    Flexibility to respond effectively with changes in business.
•    Strong analytical skills to understand key business indicators, competitive trends and develop strategies.
•    Excellent command of written and spoken English.
•    Strong presentation and communication skills. 
•    Excellent planning and organisation skills.
•    An excellent team player who works well with different stakeholders to ensure success of hotel. 
•    Has sense of urgency and discipline to ensure tasks are completed in a timely manner.
•    Prior knowledge and use of Delphi.Fdc.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 

The Royal Pacific Hotel & Towers

A trusted hospitality brand with an extensive portfolio of properties in Hong Kong, Sino Hotels offers unique experiences, heartwarming services and modern facilities that create a home away from home. The collection of properties offers 2,700 guest rooms

Job Description

About the role

As the Director of Revenue at The Royal Pacific Hotel & Towers, you will play a vital role in driving the financial success of this premier hospitality establishment in Tsim Sha Tsui, Yau Tsim Mong District. In this full-time position, you will be responsible for strategically managing the hotel's pricing and inventory to maximise revenue and profitability.

What you'll be doing

• Analyse market trends, competitor pricing, and customer demand to develop and implement effective revenue management strategies

• Set optimal pricing for hotel rooms, packages, and ancillary services to drive increased occupancy and revenue

• Manage the hotel's inventory and availability to ensure the right rooms are sold at the right time and price

• Collaborate with cross-functional teams to align pricing and inventory decisions with the hotel's overall business objectives

• Monitor and report on key performance metrics, identifying areas for improvement and opportunities for revenue growth

• Stay up-to-date with industry best practices and technological advancements in revenue management

What we're looking for

• Minimum 7 years of experience in a revenue management or hospitality pricing role

• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions

• Proficient in using revenue management software and data analysis tools

• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams

• Degree in hospitality management, business, or a related field

• Proven track record of driving revenue growth and improving profitability in the hospitality industry

What we offer

At The Royal Pacific Hotel & Towers, we are committed to providing our employees with a rewarding and enriching work experience. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, generous paid time off, and opportunities for professional development and career advancement. Our hotel also boasts a vibrant and collaborative work culture, where team members are empowered to contribute their ideas and make a meaningful impact.

About us

The Royal Pacific Hotel & Towers is a premier hospitality destination in the heart of Tsim Sha Tsui, offering stunning views of the Hong Kong skyline and harbour. With a rich history spanning over 50 years, we have established a reputation for exceptional service, luxurious accommodations, and world-class dining experiences. As we continue to grow and evolve, we are committed to attracting and retaining the best talent in the industry to help us deliver on our mission of providing unforgettable experiences for our guests.

Apply now to join our dynamic team as the Director of Revenue and be a part of the ongoing success story of The Royal Pacific Hotel & Towers.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune, and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years.

Job Description

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sales Manager – Rooms is responsible for driving room revenue through proactive sales efforts, account management and market development.

Reporting to the Director of Sales, this role focuses on identifying and securing business across key segments including corporate, leisure and travel trade. The Sales Manager plays a key role in building strong client relationships, increasing market share and positioning the hotel within the competitive landscape.

Working closely with Revenue Management and the wider commercial team, the role ensures that sales strategies are aligned with pricing, demand and overall business objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Manager – Rooms are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Proactively identify, develop and secure room business across corporate, leisure and travel trade segments.

• Manage and grow a portfolio of accounts with a focus on room revenue generation.

• Conduct sales calls, site inspections and client meetings to promote the hotel’s room product.

• Respond to enquiries related to room bookings, corporate contracts and group room requests.

• Prepare proposals, contracts and rate agreements in line with hotel policies.

• Represent the hotel at trade shows, networking events and sales missions.

• Undertake any other duties or tasks deemed reasonable by the Director of Sales.

ACCOUNT MANAGEMENT

• Build and maintain strong relationships with corporate clients, travel agents, wholesalers and key partners.

• Develop account plans to grow production and maximise room nights.

• Monitor account performance and identify opportunities for growth.

• Ensure all client interactions reflect the brand standards and service philosophy of NoMad.

• Maintain accurate records of account activity and production.

SALES STRATEGY & PERFORMANCE

• Support the implementation of the hotel’s rooms sales strategy to achieve revenue targets.

• Work closely with Revenue Management to optimise pricing, availability and segmentation.

• Monitor market trends, competitor activities and demand patterns.

• Contribute to sales forecasting and pipeline management.

• Track individual performance against room night production and revenue targets.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue teams to ensure smooth handling of room bookings.

• Coordinate with Events and F&B teams where group business includes additional components.

• Collaborate with Marketing & Communications on campaigns targeting room sales.

• Ensure clear and accurate communication between clients and internal teams.

ADMINISTRATION & REPORTING

• Maintain accurate records in the CRM system, including account details and sales activities.

• Prepare regular sales reports, account production reports and pipeline updates.

• Track leads, conversions and room revenue performance.

• Ensure all documentation is completed accurately and in a timely manner.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Represent NoMad Singapore with professionalism and confidence in all client interactions.

• Ensure a seamless and positive experience throughout the sales journey.

• Build long-term relationships that drive repeat room business.

• Uphold the brand standards and positioning of NoMad.

EXPECTATIONS:

The Sales Manager – Rooms is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including commercial and pricing guidelines.

• Demonstrate strong sales drive, accountability and ownership of room revenue targets.

• Foster clear communication across departments and with clients.

• Exhibit strong relationship-building and negotiation skills.

• Champion company values and foster a collaborative and results-driven working culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management, Business Administration or a related field.

• Minimum 3–5 years of experience in hotel sales with a focus on room sales or corporate accounts.

• Strong understanding of room revenue drivers, segmentation and market dynamics.

• Experience managing corporate, leisure or travel trade accounts.

• Strong communication, negotiation and interpersonal skills.

• Ability to work independently and manage multiple priorities.

• Familiarity with CRM systems and revenue management concepts.

• Proactive, results-oriented and customer-focused mindset.