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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Do not miss out on this rewarding opportunity!

  Apply Now  

Collective Hospitality

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Job Description

JOB SUMMARY
Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners.
• Analyzes information, identifies current and potential problems and proposes solutions.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period and continually analyzes transient booking patterns.
• Assists with account diagnostics process and validates conclusions.
• Maintains accurate reservation system information.
• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Observes, receives, and otherwise obtains information from all relevant sources.
• Submits reports in a timely manner, ensuring delivery deadlines.
• Analyzes weekly and monthly information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
• Analyze information to assist in development of RevPAR Index forecasts.
• Generates yearly room revenue budget.
• Managing Revenue Management Strategy
• Provides critical input to property leaders for development of market sales strategy.
• Provides revenue management functional expertise and leadership to general managers and property leadership teams
• Implements and evaluates revenue tests.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Assists hotels with pricing and provides input on business evaluation recommendations.
• Provides recommendations to improve effectiveness of revenue management processes.
• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
• Building Successful Relationships
• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
• Communicates market direction to revenue management, sales and hotel leaders.
• Develops constructive and cooperative working relationships with others, and maintains them over time.
• Develops and manages internal key stakeholder relationships.
• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
• Additional Responsibilities
• Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
• Enters, transcribes, records, stores, or maintains information in written or electronic form.
• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.
• OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

Tambay Enterprises Inc.

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Job Description

Key Responsibilities:
- Develop and implement sales strategies to meet and exceed revenue targets.
- Build and maintain strong relationships with clients, vendors, and partners.
- Identify new business opportunities through networking and industry events.
- Conduct sales presentations and negotiations with prospective clients.
- Collaborate with the event planning team to ensure client needs are met and events run smoothly.
- Manage event budgets, contracts, and invoicing processes.
- Monitor market trends and competitor activities to adjust sales strategies accordingly.
- Provide exceptional customer service and support throughout the event lifecycle.
- Prepare reports on sales performance and forecasts for management.

Qualifications:
- Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
- 3+ years of experience in event sales or a similar role.
- Strong negotiation and communication skills.
- Proven track record of achieving sales targets.
- Excellent organizational and multitasking abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Knowledge of event planning processes and industry standards.
- Ability to work flexible hours, including evenings and weekends as needed.

Worldwide Hotels Management (H) Pte. Ltd.

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Job Description

• Analyse market trends and competitive intelligence to enhance decision-making and align with marketing objectives.
• Collaborate with the VP, Revenue Management to identify efficient and accurate data collection methods in the distribution and revenue management sphere.
• Maintain effective inventory controls and pricing strategies to ensure market competitiveness within the competitive set.
• Provide critical analysis on the impact of short-term and long-term decisions on Occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
• Monitor and analyse Revenue by Room Type, ensuring appropriate sales through various channels.
• Conduct Channel Management Analysis and evaluate revenue potential on a monthly and quarterly basis.
• Identify areas for performance improvement on online distribution channels, including Rate Plans, Room Type Description, ADV Offers, POS, and Geo Source.
• Identify opportunities for revenue generation and cost savings through operational efficiencies.

Destination Hospitality Management

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Job Description

Job Title: Revenue Manager
Location: Phuket, Thailand
Job Type: Full-Time

About Us:
We are a luxury resort located in the stunning island of Phuket, renowned for providing exceptional guest experiences and top-tier service. Our property caters to both leisure and business travelers with world-class amenities and services. We are seeking a highly analytical and results-driven Revenue Manager to optimize the resort’s revenue streams and maximize profitability.

Job Summary:
The Revenue Manager will be responsible for driving revenue and profit optimization strategies by managing room inventory, pricing, and distribution channels. This role involves analyzing market trends, competitor pricing, and guest booking behavior to make data-driven decisions that enhance occupancy rates and increase revenue. The ideal candidate will have strong analytical skills, a deep understanding of the hospitality industry, and proven experience in revenue management.

Key Responsibilities:

• Develop and implement revenue management strategies to optimize pricing and inventory management for all revenue streams (rooms, F&B, events, etc.).
• Monitor and analyze market trends, competitor pricing, and demand forecasts to make data-driven decisions on pricing, promotions, and room allocation.
• Use revenue management systems (RMS) and data analytics tools to track performance and identify opportunities for revenue growth.
• Collaborate with the sales, marketing, and operations teams to ensure alignment on pricing strategies, promotions, and distribution.
• Maximize room occupancy and Average Daily Rate (ADR) through effective yield management strategies.
• Manage and optimize online distribution channels (OTA, GDS, direct bookings) to ensure effective pricing and inventory management.
• Prepare regular performance reports, analyzing key revenue metrics, including RevPAR, occupancy rates, and ADR.
• Forecast revenue based on historical data, market conditions, and demand patterns, adjusting strategies to meet business goals.
• Develop pricing and promotional strategies to capture market share during peak and off-peak seasons.
• Stay updated on industry trends, competitor activities, and customer behavior to proactively adjust revenue strategies.

Requirements:

• Bachelor’s degree in Hospitality, Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in revenue management, preferably within the hospitality or luxury hotel industry.
• Strong analytical skills with experience in data analysis and financial forecasting.
• Proficiency in using revenue management systems (RMS) and data analytics tools.
• Excellent understanding of pricing strategies, market segmentation, and distribution channels.
• Ability to work collaboratively with cross-functional teams, including sales, marketing, and operations.
• Strong communication skills and the ability to present complex data insights to senior management.
• Fluent in English (proficiency in Thai is a plus).

Preferred Qualifications:

• Bachelor's or Master’s degree in Hospitality or Business Administration.
• Experience working in a luxury resort or international hotel chain.
• Knowledge of the Phuket market and local demand drivers.

CITY GARDEN GRAND HOTEL

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Job Description

Key Responsibilities:
City Garden Grand Hotel is seeking a results-driven Digital Marketing Manager to join our marketing team. The ideal candidate will be responsible for developing and implementing digital marketing strategies that will enhance the hotel's online presence, drive bookings, and boost brand recognition. You will manage the hotel's digital platforms, oversee online advertising campaigns, and work closely with the sales and events teams to promote special offers, events, and services.

Digital Marketing Strategy & Execution

• Develop and implement comprehensive digital marketing strategies to promote the hotel, attract new guests, and increase direct bookings through the hotel website.
• Manage and optimize campaigns across digital channels such as search engines, social media, and email marketing.

Website Management

• Ensure the hotel's website is optimized for both user experience and search engines.
• Regularly update website content (rooms, amenities, promotions).

Social Media Management

• Manage and grow the City Garden Grand Hotel's presence on social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc.).
• Create and schedule engaging content, run paid social campaigns, and track social media analytics.

Email Marketing

• Develop and execute targeted email marketing campaigns to past and potential guests, promoting special packages, events, and seasonal offers.

Content Marketing

• Collaborate with the Graphics Designer to create compelling visual and written content, including blog posts, newsletters, photos, and videos, that highlight the hotel’s unique features and services.
• Manage the hotel's photo and video content, ensuring it aligns with the brand and enhances guest engagement.

Qualifications:

• Bachelor’s degree in marketing, communications, or a related field.
• 2-4 years of experience in digital marketing, ideally in the hospitality or travel industry.
• Proficiency in SEO, SEM, Google Ads, and social media platforms (Facebook, Instagram, etc.).
• Experience with Google Analytics, Google Tag Manager, and email marketing tools (e.g., Mailchimp).
• Strong understanding of content marketing, PPC advertising, and email marketing.
• Excellent written and verbal communication skills, with the ability to create engaging content for social media, websites, and emails.
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.

Raffles Hotel Singapore

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Job Description

The Digital Marketing Manager is responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as providing timely update on hotel developments to all relevant partners. The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

 

Primary Responsibilities

 

Drives Digital Marketing Plans for Hotel

• Assists to strategise and execute the hotel’s digital marketing communication plan.
• Ensures high performance on digital campaigns through effective data analytics.
• Supports corporate and brand on digital marketing initiatives.
• Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

 

Management of Websites and Microsites

• Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys.
• Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
• Ensures SEO and SEM synergies across all websites.
• Drives e-commerce through data analytics and marketing strategies.

 

Develops Marketing Plans for Luxury Consortias, OTAS and GDS

• Works hand in hand with Revenue Management on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communication onto platforms.

 

Drives Social Media Awareness

• Manages, supervises and/or creates content for all of the hotel’s social media platforms and drives engagement.
• Management of social media agencies to ensure optimisation of content engagement. 
• Develops a social media influencer programme for all areas of the hotel.
• Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

 

Manages Hotel's Online Reputation

• Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

 

Other Responsibilities

• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives. 
• Manages digital reporting tools for hotel and communicates reports internally as well as supervises action plans for improvements where needed.

 

Candidate Profile

 

Knowledge and Experience

• Bachelor's Degree in Business, Marketing, Communications or equivalent.
• Detailed understanding of digital marketing and social media landscape.
• Minimum of 4 years of relevant experience in digital marketing for service industry. Relevant experience in hospitality industry an advantage.
• Strong working knowledge of Microsoft Outlook and Microsoft Office.
• Detailed knowledge of video and photo editing tools.
• Oral fluency in English and Mandarin with written excellence in English. Ability to speak other language and / or basic understanding of other languages an advantage.

 

Competencies

• Good interpersonal skills with ability to communicate with all levels of colleagues.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.
• High integrity and able to keep confidentiality.
• Sense of urgency.
• Ability to prioritise assigned projects.

 

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Hong Kong SkyCity Marriott Hotel

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Job Description

Accor Asia Corporate Offices

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Job Description

Luxury Hotels & Resorts (Thailand) Ltd.

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Job Description

Luxury Hotels & Resorts (Thailand) Ltd.

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Job Description

Your Go to Recruiter

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Job Description

Requirements:
Bachelor’s degree, with a major in Marketing or Business
5yrs – Above
handling similar tasks and functions

Responsibilities:
Develops and implements strategies to achieve sales and marketing objective Analyzes market trends and prepares forecasts.
*Evaluates and optimizes sales, marketing and pricing strategies.
*Prepares and presents quarterly and annual reports to the board.
*Coordinates with various departments to fulfill the S&M Plans
*Develops and manage the S&M budget.
*Establish sales targets and assign sales quotas to sales teams.
*Compiles, analyzes, and interpret sales figures
*Monitors and evaluate the performance of sales teams
*Manages and develops sales and marketing team
* Oversees the departments operations
*Oversees branding, advertising, and promotional campaigns.
* Analyzes and reports on advertising and marketing campaigns
Assists in the development of new products and services using market research
Establish and maintain consistent corporate image throughout all product lines, promotional materials and events

Nature of Business:
Property Holdings

Salary:
60,000

Working Arrangement:
5 Working Days - Office Based

Work Location:
Commerce Ave. Ext. Madrigal Business Park Ayala Alabang
Muntinlupa City

EXPERT BEAUTE

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Job Description

Langham Hotels International Ltd

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Job Description

About Langham Hospitality Group

RAFFLES SENTOSA SINGAPORE

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Job Description

RAFFLES SENTOSA SINGAPORE

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Job Description

Robinsons Land Corporation

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Job Description

PRIMARY RESPONSIBILITIES:

• provides support to our sales team
• job duties include preparing pricing documentation and proposals for guests, responding to calls and emails, and assisting the sales team in completing guest paperwork
• conducts follow up with guests to ensure they are satisfied with their products and services, and manages the sales department’s calendar

Copthorne King's Hotel Singapore

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Job Description

Are you a seasoned sales leader with a passion for the hotel industry? Do you thrive in a fast-paced environment where your strategic thinking and exceptional interpersonal skills can make a significant impact? We're seeking a highly motivated Director of Sales to join our team and lead our sales efforts to new heights.

Key Responsibilities:

• Revenue Management: Collaborate closely with Revenue Managers to develop and execute a comprehensive Annual Sales Plan.
• Team Leadership: Provide mentorship, coaching, and support to a talented sales team, fostering a positive and productive work environment.
• Market Analysis: Conduct in-depth market research to identify emerging trends and opportunities and develop strategies to capitalize on them.
• Business Development: Actively seek out and secure new business from airlines, travel agencies, corporations, and MICE planners through targeted outreach and relationship building.
• Financial Performance: Drive revenue growth and exceed budget targets through effective sales strategies and account management.
• Competitive Intelligence: Stay abreast of industry trends and competitor activities to maintain a competitive edge.
• Reporting and Analysis: Prepare detailed reports on market segments, financial performance, and sales activities to inform decision-making.
• Market Expansion: Identify and develop new markets, both locally and internationally, to expand the hotel's reach and customer base.
• Industry Representation: Participate in industry events, trade fairs, and road shows to enhance the hotel's visibility and network with key stakeholders.
• Yield Management: Implement effective yield management strategies to optimize revenue and maximize profitability.

Qualifications:

• Proven track record in sales leadership within the hotel industry, with a minimum of 5 years of experience.
• Strong understanding of revenue management principles and practices.
• Excellent interpersonal skills and the ability to build and maintain strong relationships with clients and team members.
• Proven ability to develop and execute effective sales strategies.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.

If you are a dynamic and results-oriented sales professional who is passionate about the hotel industry, we encourage you to apply.

Amara Sanctuary Resort Sentosa

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Job Description

JOB RESPONSIBILITIES:

• Achieve sales targets for wedding events sales revenue
• Manage enquiries on daily basis with prompt follow-up on email, ensuring all understanding with guests are documented in writing.
• Develop new business and manage existing accounts with a focus on building long-term relationship
• Attend to couples enquiries, conduct site visits and negotiate effectively to close deals.
• Prepare sales contracts; follow through on event planning and post-event feedback
• Generate daily, weekly and month sales reports for submission to Management
• Work out Profit & Loss for out-of-norm requests
• Plan and organize in-house wedding shows thrice a year
• Build and maintain internal and external relationships to deliver memorable and successful events
• Conduct on-the-job training (OJT) for new Sales Associates
• Any adhoc duties from time to time as required by management

JOB REQUIREMENTS:

• Maintain highest standards of professionalism, ethics, grooming and attitude towards staff and guests.
• Strong negotiation and persuasion skills
• Driven and goal-focused
• Working knowledge of MS office applications and Hotel Systems
• Costing and budgeting knowledge and skills

QUALIFICATIONS & EXPERIENCE

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.

Marco Polo Hongkong Hotel

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Job Description

Responsibilities:

• Assist Director of Events on formulating yearly strategic sales plan by analyzing the market trend and hotel business survey
• Provide personal prompt follow-up with potential clients and strive to close the deal
• Solicit business in various segments i.e. wedding, exhibition and convention, meeting and conference as well as private event
• Liaise with all concerned departments prior to the function to ensure everything is in order

Requirements:

• Tertiary education in Hospitality Management or related disciplines
• Minimum of 3 years’ experience in catering sales
• Specialist in menu selection, beverage variety, venue set up and miscellaneous arrangement
• Creative with excellent organization and negotiation skills
• Well-versed in spoken and written English and Chinese
• Solid knowledge in Sales & Catering systems and computer skills, i.e. Microsoft Word, Excel and PowerPoint
• Candidate with less experience will be considered as Assistant Catering Sales Manager

 

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only. 

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful. 

Robert Walters Recruitment (Thailand) Ltd.- Retail

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Job Description

An exciting Revenue Analyst / Assistant Revenue Manager (Hotel) (x4 vacancies) job has just become available at one of the well-known chained hotel based in Bangkok. Reporting directly to the Revenue Team Leader this is a role for a Revenue Specialist, Assistant Revenue Manager who is a leader in their field

Revenue Analyst / Assistant Revenue Manager (Hotel)

Salary: Competitive and based on experience

Location: Bangkok

Keywords: Revenue Management, Hospitality, Project Management, Technical Support, Change Management

Our client is seeking a dedicated Revenue Analyst to join their dynamic team in Bangkok. This role offers the opportunity to leverage your technical expertise within an award-winning hospitality company. As a key member of the Onboarding & Success team, you will play a pivotal role in supporting the global revenue management ambition to provide Revenue Management Systems and Expertise to over 5500 hotels worldwide. You will be involved in exciting projects that encompass onboarding new hotels, ticketing management, efficiency optimisation, business process updates, and deployment of new capabilities within the Global Revenue Management Systems.

• Play a pivotal role in supporting global revenue management
• Work on diverse projects including onboarding new hotels and efficiency optimisation
• Join an award-winning hospitality company renowned for its culture

What you'll do:

As a Revenue Analyst / Assistant Revenue Manager (Hotel), you will be at the forefront of our client's global revenue management ambitions. Your primary responsibility will be facilitating the onboarding of new hotels onto our Revenue Management Systems. This includes providing proactive problem diagnosis, troubleshooting, and resolution. You will also assist hotels with distribution set-up and RMS set-up for successful go-live. Your role extends beyond technical support; you will partner with hubs to support change management required for projects, identifying opportunities and risks along the way. Communication is key in this role; you must be able to express complex ideas succinctly to all levels of understanding. Additionally, you will serve as the second level of support for Revenue Management Systems and related business processes. This involves conducting ad hoc reports, audits, and analysis as needed.

• Facilitate the onboarding of new hotels with their chosen solution or with a new functionality
• Provide proactive problem diagnosis, troubleshooting, and resolution
• Assist hotel on the distribution set-up and RMS set-up for successful go live
• Ensure new onboarded hotels have the necessary technical assistance to set up their software
• Partner with hubs to support change management required, identify opportunity & risks for the projects
• Have a clear and client focused communication style capable of expressing complex ideas succinctly
• Serve as the second level of support for Revenue Management Systems and related business processes
• Conduct ad hoc reports, audits, and analysis as needed

What you bring:

The ideal candidate for the Revenue Analyst / Assistant Revenue Manager (Hotel) position brings a wealth of experience in Hospitality Technology. You have a working knowledge of PMS, CRS, Channel Management and other hotel systems. Your strong project management and analytical skills will be crucial in this role. We are looking for someone who can work well independently in high pressure situations, demonstrating good organisational and time management skills. Above all, we are seeking a candidate who is passionate about helping leading hotels to capitalise on revenue management opportunities.

• Proven experience in Hospitality Technology
• Working knowledge of PMS, CRS, Channel Management & other hotel systems
• Strong project management & analytical skills
• Ability to work well independently in high pressure situations
• Good organisational & time management skills
• Passionate about helping leading hotels to capitalise on revenue management opportunities
• French speaking or third language efficiency would be advantage

What sets this company apart:

Our client is an award-winning hospitality company renowned for its culture. They are committed to providing their employees with a supportive and inclusive work environment where they can thrive. With over 5500 hotels worldwide, they offer the opportunity to work on diverse projects and gain valuable experience in the hospitality industry. Their focus on innovation and continuous improvement makes them a leader in their field.

What's next:

Ready to take your career to the next level? Apply now!

Apply today by clicking on the link!

Due to the high volume of applications, our team will only be in touch if your application is shortlisted.

Robert Walters Recruitment (Thailand) Limited
Recruitment License No.: น. 1188 / 2551

Luxury Hotels & Resorts (Thailand) Ltd.

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Job Description

Central Group (Centara Hotels & Resorts)

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Job Description

BASIC FUNCTION:

Under the general guidance and supervision of the Head of Brand & Hotel Manager, and adhering to policies and procedures as provided by the designated hotels and company, the Sales Manager oversees and directs all aspects of sales activities with the objective of consistently achieving goals and objectives.

DUTIES AND RESPONSIBILITIES:

1. Implements all sales action plans relating to his/her geographical area of responsibility. (CZPN + CZSC)
2. Plans sales call activities under the direct approval of Director of Sales to major marketing areas, calling on existing and potential accounts within their specific areas.
3. Provides information on changing market conditions, including trends in the competitive market. Arranges and accompanies clients on site inspection tours.
4. Aims to achieve sales objectives and goals to generate maximum high yield in accordance with the specific sales action plan.
5. Develops sales coverage of the Corporate Segment, Government and Embassies.
6. Covers market segments as directed and assigned by Director of Sales.
7. Promotes and distributes promotions to targeted accounts.
8. Provides feedback to Director of Sales on changing market conditions, including trends in the competition.
9. Maintains good contact with existing customers.
10. Puts into practice all training received, relating to job knowledge and skills and the hotel's culture.
11. Keeps up with what competitors are doing in the marketplace ensuring the hotel’s competitiveness at all time.
12. Maintains a strong working relation and makes use of Sales Agents expertise to maximise the sales force and sales coverage in their area of market responsibility.

CRITERIA:

1. Bachelor Degree in related field
2. Minimum 3 - 5 years in similar position in International hotels
3. Strong administrative skills, along with excellent communication and negotiation skills.
4. Computer literate.
5. Good health, mature and pleasant personality and neat appearance.

Dash Living Pte. Ltd.

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Job Description

WHAT YOU'LL DO

• Develop and implement comprehensive revenue management strategies across Dash Living's diverse property portfolio of hotels, co-living spaces and serviced apartments to maximise occupancy, ADR, and RevPAR.
• Analyse market data, forecasting models, and competitor intelligence to inform optimal pricing, inventory controls, and distribution channel mix.
• Oversee the Revenue and Reservations team, providing strategic guidance and ensuring efficient operations to meet revenue targets.
• Utilise revenue management systems and tools to forecast demand and analyze trends. Adjust pricing and inventory strategies based on demand fluctuations and market conditions.
• Oversee the distribution channels, including online travel agencies, booking platforms global distribution systems, direct bookings, and other sales channels. Optimise channel mix to maximise revenue.
• Collaborate cross-functionally with leaders in Sales, Marketing, and Operations to align revenue initiatives with the broader business strategy.
• Reporting and Analysis: Generate regular revenue reports and performance analysis to monitor key metrics, identify revenue opportunities, and recommend strategies for improvement. Present findings and recommendations to senior management.
• Competitive Analysis: Monitor market trends, competitor pricing and strategies, and industry developments to identify opportunities and threats. Conduct regular competitive analysis and benchmarking to ensure Dash Living's revenue management approach keeps the company at the forefront of the market.
• Stay up-to-date with the latest revenue management tools and systems. Evaluate and implement new technologies that enhance revenue management capabilities and efficiency.

 

WHAT WE'RE LOOKING FOR

• 7+ years of revenue management experience, ideally in the hospitality or real estate industries
• Proven track record of driving revenue growth and profitability
• Expertise in data analysis, forecasting, and revenue optimization techniques
• Strong commercial acumen and ability to align revenue strategies with business objectives
• Excellent communication and stakeholder management skills
• Forward-thinking, analytical mindset with a passion for leveraging technology
• Bachelor's degree in Business, Hospitality, or a related field

 

WHAT WE OFFER

• Your fingerprint to impact a fast-growing company at an exciting time
• A dynamic environment with career progression
• Great platform to perform and learn for the best
• 5-days work week and a competitive salary
• Fringe benefits + Additional vacation days

 

Sentosa Development Corporation & Subsidiaries

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Job Description

Overall Job Purpose:

The role involves proactively seeking and securing MICE (Meetings, Incentives, Conferences, and Exhibitions) business opportunities for Sentosa and its affiliated island partners, both within Singapore and internationally. The successful candidate will be responsible for meeting and exceeding performance targets established by management. This position requires an individual who can thrive in a fast-paced environment, consistently meet deadlines, and deliver exceptional customer service.

Key Responsibilities

• Develop and maintain an International MICE and Local Corporate Database to facilitate lead generation and follow-up activities. 
• Engage in sales calls, develop and present MICE proposals for Sentosa venues, products, and packages to potential clients. 
• Conduct site inspections of Sentosa properties to identify potential MICE leads and achieve successful conversions. 
• Collaborate with clients and stakeholders to plan events on Sentosa, ensuring comprehensive administration and seamless execution of all planned activities. 
• Coordinate with the Marketing team to devise and implement sales outreach campaigns, aiming to stimulate demand and address existing market requirements. 
• Acquire new and sustained business to establish a robust pipeline of events within targeted markets and industries. 
• Identify and participate in trade events and platforms to enhance business promotion efforts. 
• Foster and enhance active communication and strong relationships with MICE organizers and corporate clients. 
• Support in the preparation and periodic monitoring of sales reports as and when necessary. 
• Undertake any other duties and tasks as assigned by the management. 

Job Requirements

• Bachelor’s Degree or equivalent
• Minimum of 2 years' experience in MICE/event sales
• Demonstrated success in MICE/event sales with a proven ability to cultivate and engage targeted prospect databases. Preferably able to contribute with personal contacts and database resources. 
• Familiarity with government tender and procurement processes would be advantageous. 
• Strong Interpersonal Skills, Business Acumen and the ability to deliver compelling presentations
• Proficient in leveraging data for performance analytics and dashboards
• Capable of collaborating effectively within a team and working autonomously with minimal supervision.
• Holding a valid Class 3/3A driving license would be beneficial. 
• Fluent in written and spoken English and a second language. 
• Willing and able to undertake domestic and international travel as required. 

KING'S KEBAB & GRILL PTE. LTD.

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Job Description

VAJEHA EMPIRE PTE. LTD.

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Job Description

Unisa Trades Enterprises, Inc.

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Job Description

- Handles Hotel / Restaurant Operation
- Income Generate the hotel / restaurant to hit Monthly Sales Target
- Handles the whole Hotel / Restaurant Operation
- Handles the employees on the operation ground which includes hiring of staffs
- Handles the cleanliness of the lobby / rooms / common areas / restaurant dining / kitchen
- Makes the Hotel / Restaurant profitable on a monthly basis and reports
- Honest & Trustworthy Managers will be subject to profit sharing on an annual basis

Company Confidential

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Job Description

Aloft Singapore Novena

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Job Description

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

Job Summary: The Assistant Director of Catering Sales & Event Services is responsible for the overall sales performance of the Catering Sales department and to make sure all client meetings and events run smoothly - acting as both brand ambassador and trusted partner the event services. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals, as well as to manage the day-to-day activities for the local catering and meeting, groups and social catering sales function with a focus on building long-term, implementation of sales activities and value-based customer relationships. Work closely with the Banquet Operations team to ensure a seamless turnover and event execution from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurate forecasting in all segments.Job Responsibilities:

1. Meet or exceed individual and group catering sales target set by the management

2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)6. To assist in the development and implementation of the annual business plan, by providing market and client feedback7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing9. Drive Marriott Bonvoy membership to achieve the overall hotel goal10. Participate in any trade events and projects being assigned on ad-hoc basis Abilities / Key Competencies / Skills:

• Min 3 years of experience in the capacity of Senior Catering Sales, with proven sales track record, excellent analytical and presentation skills as well as leadership qualities

• Positive attitude with strong leadership skills
• Strategic and dynamic thinking 
• Good negotiation and problem-solving skills
• Team player (inter and intra-department)
• Approachable, pleasant, friendly and sociable
• Reliable and able to work independently

Sindhorn Kempinski Hotel Bangkok

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Job Description

Lead, direct and motivate the Sales team. Ensure the yearly sales budget is achieved and surpassed. Responsibility for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activities of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives. Be guiding, team oriented, democratic and empowering.

Executive in charge of reaching the targeted goals as defined in the Sales & Marketing Plan.
Responsible for orienting and following up to materialize the budgeted revenues of respective segments through existing clientele and key prospects. This position focuses on hotel's national and international key accounts / key prospects base.

Park Regis Singapore

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Job Description

Reporting to the Revenue & Reservations Manager, the incumbent will be required to:

• Handle guest telephone and email inquiries and improve guest experience score.
• Offer appropriate room types and price inclusions, upsell, and handle price objections.
• Ensure all reservations are thoroughly reviewed before the guest’s arrival
• Review daily reservation booked, reservations cancelled, and arrival report
• Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.
• Track sales and promotions and provide feedback to Sales & Marketing departments.
• Manage the department’s roster and guide team members in executing operational tasks.
• Advocate Revenue Management culture across all hotel departments
• Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.

Talent Profile

• Proficiency in hotel system, channel manager, booking engine and reservation procedures.
• Organize staffing to ensure appropriate manning levels are maintained during the operations hours and in the situation of sudden increases in business volume.
• Analyse and interpret primary revenue data.
• Excellent Microsoft Excel skills.
• Providing direction, leadership and training for team members to close performance gaps and achieve overall departmental objectives.

KL OFFICE ADMINISTRATIVE SERVICES

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Job Description

• Develop and implement revenue management strategies to optimize pricing, occupancy, and overall profitability of our holiday rental properties and extra services.
• Conduct regular market analysis to identify trends, demand patterns, and competitor performance, adjusting strategies as needed.
• Collaborate with the SEO Specialist to ensure online visibility and marketing efforts align with revenue goals.
• Monitor and adjust pricing dynamically based on market conditions, booking trends, and property performance.
• Analyze booking data, revenue reports, and key performance indicators (KPIs) to provide actionable insights and recommendations.
• Create and manage promotions and special offers to drive bookings during low-demand periods.
• Utilize revenue management software and tools to forecast demand, set pricing, and monitor performance.
• Conduct regular performance reviews of properties, identifying opportunities for improvement and implementing changes.
• Maintain and improve our presence on OTAs to ensure optimal visibility and conversion rates.
• Implement strategies to increase direct, organic bookings and reduce dependency on OTAs.
• Stay updated on industry trends, revenue management best practices, and local market conditions.
• Report back to management on key performance indicators (KPIs) and overall performance.

Hilton Hotel

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Job Description

As the Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards:

·         Implement all sales action plans related to the respective market with supervision under the Director of Operations ensuring revenue targets are being met

·         Ensure that the invoicing effectively corresponds to all services agreed upon and rendered.

·         Maximize F&B revenue through each upselling opportunity whenever possible.

·         Promote the hotel as often as possible through entertaining, conducting site inspections, and presentations of the hotel, etc.

·         Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.

·         Organize regular visits in accordance to a predetermined plan and maintain good relationship with customers.

·         Meet and accompany any top key accounts, VIP guests upon arrival to ensure satisfaction.

·         Provide after-sales service and in particular, ensure that all guests’ complaints are taken seriously and discussed with the respective departments if necessary.

·         Keep well informed on the operations of all outlets especially in key departments.

·         Keep a record on former, existing, potential F&B guests and make a profile of them by using the guest database tool.

·         Prepare a tentative monthly schedule to record all sales and other related actives for the preceding month.

·         Approach guests in each F&B outlet on a daily basis, specifically targeting certain guests.

·         Collect guest feedback and organize coordination meeting with the F&B team for sharing and improvement purpose on a weekly basis or whenever necessary.

·         Obtain and familiarize with all market information by using the competitor awareness tool, especially for key F&B competitors’ production and related promotions, reporting to the Director of F&B / F&B Manager in a timely manner.

·         Maintain a high level of exposure for the hotel in major market areas through sales calls or joint sales calls, and written communications.

·         Proactively gain new business for the hotels F&B outlet (chambers, offices, etc)

·         Record all daily sales calls and meet and greets

·         Submit production reports on your list of accounts on a monthly basis.

·         Carry out any other reasonable duties and responsibilities as assigned.

·         The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

·         Manage content and communication on all third party platforms

·         Ensure third party platforms are up to date with the latest promotions and the engagement is high

·         Meet and greet all food and beverage groups that have an event in the restaurant and meeting space

• Gain new business selling the meeting room, pool, other areas of hotel that have opportunity for events

What are we looking for? 

A Food & Beverage Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• College or related degree. 

• Minimum 1 year of experience in a related field. 

• Proficient in English to meet business needs. 

• Familiar with the operation and application of the hotel’s computer / data processing system. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

Shangri-La's Boracay Resort & Spa

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Job Description

Resorts World at Sentosa Pte Ltd

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Job Description

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job description:

Primary Responsibilities

• Lead and motivate a team of Food & Beverage ("F&B") team members to contribute effectively in achieving outlet's plans and goals
• Ensure memorable and exceptional experiences for all guests and customers with creative and innovative ideas and concepts with a strong guest recognition system/program
• Monitor and collaborate with the Culinary team to achieve financial and budgetary goals and targets i.e. revenue, F&B cost, manpower cost, expenses, etc.
• Responsible for overseeing entire operations in the outlet
• Lead and manage the team with optimal manning level and compliance with food hygiene standards and operating procedures and keep entire restaurant to be spotlessly clean.
• Plan and implement initiatives on food cost control and new menu to improve sales revenue
• Provide coaching and guidance to F&B team and fulfill all training needs for their future development

Requirements

• Preferably Diploma in Food & Beverage/Hospitality Management
• Minimum 1 year experience at a managerial level, preferably in a 5 Star Hotel or Fine Dining Restaurants
• Possess Wine & Spirit Certificate is an added advantage
• Knowledge of various drink recipes and beverage service standards
• Good interpersonal and communication skills with cheerful personality
• Able to perform rotating shifts, including weekends and public holidays

Accor Asia Corporate Offices

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Job Description

Cathay Pacific Airways Ltd

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Job Description

Role Introduction

 

Reports to: Distribution Manager - Payment, Partnership and Revenue Integrity

Departments: SND - Sales & Distributions

Coordinate, support and drive different stakeholders to establish revenue Integrity strategies as well as minimize distribution cost.

Providing insight for system enhancement and assisting Ad hoc assignment

He/she will also act as distribution risk expert to minimize losses resulting from travel agency defaults.

Key Responsibilities

 

Abusive behaviour detection and control

• Establish revenue integrity strategies and policy
• Monitor booking behaviour to minimize inventory leakage and distribution cost
• Provide insight for distribution risk/ cost strategies by analysing booking/ticketing data
• Work closely with Outport and stakeholders to drive distribution strategy and establish distribution standard
• Assist in ad hoc assignment as required from senior management from time to time

Travel agent credit risk monitoring and control

• Work with stakeholders to monitor agent probability of default
• Liaise with outport/FIN/IATA to minimize financial loss in case of any agent insolvency

RI System enhancement

• Contribute to Calidris development roadmap and determine priorities of enhancement initiatives by working closely with IT, DGT and system vendor
• Drive new initiatives for system enhancement, automation and process streamlining

Requirements

 

• Minimum 5 years of related experience in which 3 years in GDS/ Ticketing/ Revenue management is preferred
• Good analytical, coordination and communication skills
• Able to lead the team and drive process change
• Able to work under pressure to meet tight timelines

Application Deadline: 08 Oct 2024

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Marriott International

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Job Description

JOB SUMMARY

Responsible for the successful functioning of the department. Major responsibility of the department is to receive all in-house and outside telephone calls and process requests professionally and correctly. This includes taking room service orders, receiving and processing all requests for additional items, directions, correcting any issues and, if necessary, forwarding calls on to appropriate areas. The Manager needs to ensure the agents’ information is thorough and up-to-date. Accountable for tracking all guest requests and issues to use as process improvement tool. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Tracks all guest issues from various sources and report results.

• Ensures guest requests/issues are logged.

• Oversees the financial aspects of the department including purchasing and payment of invoices.

Ensuring Exceptional Customer Service 

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Identifies trends in guest issues for resolution.

• Schedules and supervise staff to ensure prompt, friendly, and attentive service.

• Supervises AYS agents and runners to ensure prompt and complete resolution of guest calls and requests.

• Coordinates the process of receiving and resolving guest issues and requests.

Supporting Management of Guest Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages all day-to-day operations.

• Understands employee positions well enough to perform duties in employees' absence.

Supporting Human Resource Activities

• Assists in the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Assists in recruitment, hiring, training, and orientation of department personnel.

Additional Responsibilities 

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Ensures that all department equipment is in proper working condition and that department areas and storerooms are clean.

• Performs departmental administrative duties.

• Addresses complaints and serves as Manager on Duty as needed.

• Attends meetings (e.g., front office supervisor meetings, operations meetings, forecast meetings, monthly department meetings, sales strategy, pre-con meetings).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 

Fairmont Singapore & Swissôtel The Stamford

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Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

 

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

 

Director of F&B Marketing

 

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals
• Review competitors for each F&B product to create in-depth marketing strategies to promote food and beverage products, including menu items, drinks, and culinary offerings.
• Develop marketing calendar for each F&B stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
• Work to enhance the brand image of each F&B establishment by ensuring a consistent and appealing online and offline presence.
• Manage and allocate the marketing budget effectively to achieve desired results and a strong return on investment
• Source and collaborate with relevant partners and supplier to create unique guest experiences and events
• Plan F&B marketing campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, food bloggers, and influencers to drive positive coverage and beneficial commercial outcomes
• Monitor and analyze the performance of marketing campaigns and prepare regular reports to evaluate the effectiveness of different strategies
• Initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations

 

Requirements & Competencies:

• Candidate must possess at least a Degree / Diploma in Hospitality/Tourism; F&B Management or Marketing
• A minimum of 5 years of F&B marketing experience
• Familiar with the F&B dynamics in Singapore and the region
• Excellent spoken and written English, fluency in a second language preferred
• Strong knowledge of marketing principles, trends, and digital marketing tools
• Passion for F&B and is constantly seeking to be ahead of the curve, coming up with new innovative ways to drive footfall into outlets
• Strong network with key industry brands such as 50Best, Michelin Guide and with dominant culinary and mixology players to moot pitches and guest shifts will be a major advantage

 

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

 

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Destination Asia (Thailand) Limited

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Job Description

To lead and be directly responsible for the performance of the Reservations Team (Transaction and Quotation teams) covering an assigned portfolio of clients in delivering both the departmental business and profitability targets as well as providing creative, competitive & prompt high-quality services to Destination Asia(DA)’s customers/clients.

To champion a culture of collaboration, open communication, clear direction, accountability, and performance management within the team in alignment with HOD. Making our leisure team a great and fun place to work.

Strategy:

• Oversee and manage DA’s Reservations team.
• Foster a team culture dedicated to providing high quality services and speedy turnaround to all our partners as well making DA reservation team a great and fun place to work. 
• Ensure efficient handling of reservation and quotation inquiries to maximize revenue

Execute:

• Responsible for the management of DA’s Reservations team (Transaction and Quotation teams)
• Oversee team management of all financial transactions and ensure that all quotations and travel arrangements are entered into the Travel Studio platform.
• Champion a culture of collaboration, open communications, clear direction, accountability, and monitor team performance against company goals to ensure that all team members understand their roles and correct any errors that may occur 
• Supervise and ensure service excellence and client delight by following the KPIs set by the Head of Department for the team and ensure that the team is delivering against individual and team goals in the areas related to conversions, response time, up-sell, cross-sell, margin improvements etc.
• Find out the missing skills or knowledge of the team, organize training, increase knowledge and develop the team continuously
• Support in reviewing processes and policies to improve team performance
• Resolve client complaints including proposing methods to prevent and improve service quality
• Collaborate with other departments to ensure the smooth and efficient operations
• Help in the review of work methods and procedures in reservations and quotations
• Drive strong communication with our customers through email, online calls etc. 
• Responsible for analysing the booking P&L report utilizing management tools and statistics
• Additional duties as set by the Head of Department 

Leadership:

• Lead and direct DA’s Reservations team

Qualifications:

• Bachelor’s degree in tourism or related field of study, or minimum five years’ industry experience
• Possess leadership skills and experience in team management with at least two years in a managerial or supervisory position in reservations and quotations
• Knowledge of a broad range of international source markets desirable 
• Excellent written and verbal communication skills in English
• Excellent collaboration and relationship building skills with internal stakeholders, but more critically external clients and customers
• Able to work within a fast-paced environment and adaptable to changing circumstances. 
• Possess skills in problem solving and handling customer complaints effectively

Experience: 

• Experience in the Travel, Tourism and/or Hospitality Industry
• Experience in managing a diverse team 
• Experience working with UK, USA and European markets an advantage
• Knowledge of Thailand’s key destinations (other SE Asia countries an advantage) 
• Knowledge of XML and B2B structure
• Experience in various travel operating systems (such as Travel Studio, Tourplan and similar).

Skills: 

• Excellent leadership and team management skills
• Good problem solving skill
• Good working command of written and spoken English (other languages are an advantage)
• Good computer literacy (MS Office; Travel related software such as Travel Studio)
• Good communication skills in writing business proposals 
• Good sales, presentation, persuading and analysing skills

Due to the volume of applications, only shortlisted applicants will be notified for an interview.

Mandai Resorts Pte. Ltd.

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Job Description

Main Duties and Responsibilities

We are seeking an accomplished Assistant Reservations Manager to join us as part of the pre-opening team for the Mandai Rainforest Resort by Banyan Tree. 

As the Assistant Reservations Manager, you will be responsible for overseeing the Resort’s reservations operations to ensure efficiency, accuracy, and outstanding guest service.  You will also play a key role in maximizing revenue through effective room inventory management and upselling strategies.

Key Responsibilities

• Responsible for upholding our brand standards for exceptional service by handling inquiries, resolving complaints, and ensuring accurate and timely processing of reservations.
• Implement strategies to optimize room occupancy and revenue, including managing room blocks, rate setting, and promotions.  In performing this role, the incumbent will be required to analyze data, identify trends, forecast occupancy levels, and make recommendations for improvement. 
• Stay updated on industry trends, competitive analysis, and best practices in reservations and revenue management.
• Cultivate a strong people culture by investing in the coaching and development of associates. The Reservations Assistant Manager will take ownership of people-management matters for the department including recruiting, upskilling and mentoring our associates.  This includes coaching them to ensure that all day-to-day operational matters are handled on time and that guest expectations are met.

Job Requirements

• Bachelor’s Degree or full professional qualification in Business Administration, Hospitality Management or a related field.
• 4 to 6 years’ experience in a similar capacity in the hospitality industry, preferably in a property of similar standing. 
• Strong interpersonal, communication and organizational skills.
• Team player with excellent and proven leadership skills.

 

Mandai Resorts Pte. Ltd.

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Job Description

Main Duties and Responsibilities

We are seeking a dynamic and results-oriented individual to join us as our Assistant Director of Sales.  As part of the pre-opening team for the Mandai Rainforest Resort by Banyan Tree, the incumbent will play a pivotal role in developing a holistic sales strategy to maximize revenue and occupancy for the Resort.

Key Responsibilities

• The incumbent will assist the Director of Sales and Marketing to develop sales strategies to attain the Resort’s revenue and market share targets.   Familiarity with the market is essential, as the incumbent will be required to identify new growth opportunities. 
• To ensure that the strategic objectives of the Resort are met, the Assistant Director of Sales will be required to undertake regular and comprehensive analyses of the Resort’s sales performance and identify appropriate interventions whenever needed. 
• The Assistant Director of Sales will be responsible for building and maintaining strong relationships with clients, travel agents and other stakeholders.  In performing this role, the incumbent with host site inspections to promote the Resort’s facilities and services.
• A key remit of the incumbent would also be to increase the Resort’s brand presence and visibility.  The incumbent will partner our Marketing colleagues to organize campaigns and create relevant promotional materials.

Job Requirements

• Degree or Diploma in Business Administration or a related field.  
• Solid track record of 7 to 10 years’ experience in a similar capacity, preferably in the hospitality industry.  Pre-opening experience would be useful.
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.

Marriott International

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Job Description

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities of Hotel's Venues.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Assists in leading all day-to-day activities related to Food and Beverage Sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.  Achieves personal Food and Beverage Sales goals.

 

CANDIDATE PROFILE 

 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree  in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

 

CORE WORK ACTIVITIES

 

Building Successful Relationships that Generate F&B Sales Opportunities

• Works collaboratively with off-property sales channels to ensure F&B sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for F&B sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to F&B Management.

 

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Providing Exceptional Customer Service 

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company’s customer service standards. 
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Lub d Makati

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Job Description

Job Descriptions:

 

• To primarily promote the hotel and to achieve optimal sales in the best possible conditions.
• Establish, develop and maintain business relationships with potential and prospective travel agents and corporate companies to generate new and maximize existing business
• Expedite the resolution of customer problem and complaints
• Supply management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Prepare a monthly schedule to record all sales and other related actives for the preceding month
• Present a summary of his/her visits to the Director of Sales on a weekly basis
• The performance will be determined solely by the productivity of the overall results and target revenue
• Assist the DOS in the preparation of the Annual Business Plan and, budget and targets
• Have a strong understanding of the hostels market segmentation and be able to develop strategy and targets around this and achieve them
• Know the hostels current and potential competitors and share information on their strategy
• Effectively prepare, conduct and follow up on all sales calls
• Reply promptly to all requests and Requested proposals, and seek best rates possible for hostels based on budget
• Submit sales planning and sales reports on a weekly basis.
• Prepare and submit and expense reports in a timely manner
• To be able to drive room nights, meeting room business and food & beverage revenue into the property. To drive this, you must be able to secure business from, but not limited to; corporate, OTA, Travel Agent, Wholesale, Government, Universities, Schools, Church groups, associations, and sports groups.

 

Qualifications:

• Bachelor degree or equivalent hotel management courses with hotel operations.
• Minimum 2-4 years’ experience in hotel sales
• Excellent both oral and written English skills
• Microsoft Office
• Knowledgeable in property management system (PMS)
• Self-starter, goal oriented, tactful, sociable, forthcoming, creative, analytical, level headed, resilient and organized

 

This job description will be reviewed on a regular basis to incorporate any new responsibilities which reflect the business requirements.

 

 

Others

 

While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, modify, remove or alter duties when business need dictates.

 

Above tasks were fully explained to me and I have read, understood and accepted the duties and responsibilities appointed to me by Sleep Well More Fun Corporation. I will espouse tasks to its effective completion promoting the Company’s merits and values.

 

 

Siam Chaophraya Holdings Company Limited

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Job Description

Capella Hotel Singapore

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Job Description

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

 

The Role

• Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
• Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
• Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
• Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
• Identify opportunities for growth and narratives to promote F&B offerings
• Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
• Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
• Generate F&B marketing and campaign reports, consumer and market insights presentations
• Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

 

Talent Profile

• Bachelor in Business / Marketing
• 3 to 5 years in Food & Beverage Marketing
• Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
• Demonstrate strategic acumen and a passion for F&B and our brand vision
• Proven track record operating full funnel marketing strategies
• Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
• Curious and creative, with a commitment to delivering memorable dining experiences

Anantara Rasananda Koh Phangan Villas

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Job Description

Sales Manager - Leisure
Anantara Rasananda Koh Phangan Villas
Bangkok Office - The PARQ (MRT Queen Sirikiti)

Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description
You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel. You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for.

Qualifications
• Bachelor's degree in marketing or related field
• Pro-active, self motivated, loves challenges
• A minimum of 3 years of relevant work experience in a 5 star Hotel
• Excellent communication skills
• The ability to achieve sales targets and work in a highly pressurized environment
• Passion to lead and a desire to succeed

Additional Information
This position is based in Bangkok Office, The PARQ near MRT Queen Sirikit and this position is offering local package only

Capella Hotel Singapore

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Job Description

Position Overview

The Assistant Director of Catering Sales is responsible for the wedding and social events sales efforts by means of initiation and development of quality leads to ensure growth of wedding and social events sales. The individual provides our guests with specialized and personalized service for wedding and social events guests with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase through efficient coordination and communication.

 

The Role

Sales Activities

• Maximize sales and upselling/cross-selling opportunities through soliciting new wedding and social events accounts
• Conduct site inspections
• Prepare and present sales contract to clients for Wedding & Social Events
• Prepare BEO accurately and ensure it is distributed to all relevant department
• Attend to food tasting session and follow up with guests on their preference and feedback, and update Culinary team accordingly
• Welcome couples, planners or organisers before the start of their event and introduce them to Banquet Team
• Collaborate and communicate with relevant departments to meet guests' requirements
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
• Timely and accuracy preparation of Internal Reports and Billing
• Meet or exceed individual and group catering sales target set by the management
• Lead participation in relevant industry events for networking and lead generation
• Preparations of department reports

 

Manage Team

• Supervise and support Wedding and Social Events Team
• Present sales reports and recommendations for management updates and decision-making
• Be involved in career progression and succession planning of team members

 

Talent Profile

• Diploma in Hospitality Management
• Minimum 8 year working experience in Catering & Conference Services for an upscale property
• Prior experience in managing a team

Capella Hotel Singapore

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Job Description

Position Overview

The Senior Catering Sales & Conference Service Manager is responsible to provide our guests with specialized and personalized service for events and group accommodation management. The responsibilities revolve around ensuring a smooth transition Pre-Sales to Post Event Phase through efficient coordination and communication. Customer satisfaction is the key to repeat business.

 

The Role

Sales Activities

• Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts
• Determines availability of space based on yield management principles
• Lead participation in relevant industry events, trade exhibitions and sales trips for networking and lead generation
• Conduct site inspections
• Prepare and present sales contract to clients for Catering & Social Events
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
• Collaborate and communicate with relevant departments to meet guests' requirements
• Booking of function spaces, follow up on room attrition and timeline for rooming lists
• Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing
• Meet or exceed individual and group catering sales target set by the management

 

Manage Team

• Supervise and support Catering Sales & Conference Services Team
• Take ownership of individual's growth and be involved in career progression and succession planning of team members

 

Talent Profile

1. Diploma in Hospitality Management
2. Minimum of 5 years' experience working in the same capacity for an upscale hotel
3. Knowledge in Microsoft Office including words, excel, power point
4. Knowledge in Opera Sales & Catering
5. Basic knowledge of AV equipment
6. Able to lead and train new team members

Dash Hong Kong Limited

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Job Description

ABOUT THE JOB
 

To empower “living” in a connected world!
 

Dash Living is Asia Pacific’s new generation of rental solutions in Hong Kong, Singapore, Tokyo, and Sydney. We are creating a global accommodation community through sharing economies, tech, and unique tenant experiences, empowering discerning urban professionals to live and thrive in the most expensive cities in the world. Founded in 2014, venture capital backed by MindWorks Ventures, Grosvenor, Taronga Ventures, and more.

 

As Head of Revenue Management, you will be responsible for developing and executing strategic revenue optimization initiatives across Dash Living's growing portfolio of properties. In this critical leadership role, you will leverage advanced data analytics, market insights, and innovative revenue management practices to deliver substantial top-line growth and profitability for the company.

 

Come and join us if you want to be part of our growth and enjoy learning in a fast-paced environment!

 

WHAT YOU'LL DO

• Develop and implement comprehensive revenue management strategies across Dash Living's diverse property portfolio of hotels, coliving spaces and serviced apartments to maximize occupancy, ADR, and RevPAR.
• Analyze market data, forecasting models, and competitor intelligence to inform optimal pricing, inventory controls, and distribution channel mix.
• Oversee the Revenue and Reservations team, providing strategic guidance and ensuring efficient operations to meet revenue targets.
• Utilize revenue management systems and tools to forecast demand and analyze trends. Adjust pricing and inventory strategies based on demand fluctuations and market conditions.
• Oversee the distribution channels, including online travel agencies, booking platforms global distribution systems, direct bookings, and other sales channels. Optimize channel mix to maximize revenue.
• Collaborate cross-functionally with leaders in Sales, Marketing, and Operations to align revenue initiatives with the broader business strategy.
• Reporting and Analysis: Generate regular revenue reports and performance analysis to monitor key metrics, identify revenue opportunities, and recommend strategies for improvement. Present findings and recommendations to senior management.
• Competitive Analysis: Monitor market trends, competitor pricing and strategies, and industry developments to identify opportunities and threats. Conduct regular competitive analysis and benchmarking to ensure Dash Living's revenue management approach keeps the company at the forefront of the market.
• Stay up-to-date with the latest revenue management tools and systems. Evaluate and implement new technologies that enhance revenue management capabilities and efficiency.

 

WHAT WE'RE LOOKING FOR

• 7+ years of revenue management experience, with 4+ years in hospitality or real estate industries
• Proven track record of driving revenue growth and profitability
• Expertise in data analysis, forecasting, and revenue optimization techniques
• Strong commercial acumen and ability to align revenue strategies with business objectives
• Excellent communication and stakeholder management skills
• Forward-thinking, analytical mindset with a passion for leveraging technology
• Bachelor's degree in Business, Hospitality, or a related field

 

WHAT WE OFFER

• Your fingerprint to impact a fast-growing company at an exciting time
• A dynamic environment with career progression
• Great platform to perform and learn for the best
• 5-days work week and a competitive salary
• Fringe benefits + Extra leaves