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Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.

Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.

Key Responsibilities:

• Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
• Ensuring that the bookkeeping is done accurately.
• Assist with preparing the monthly Financial Package.
• Handling & monitoring the General Ledger Accounts.
• Daily auditing of all records pertaining to revenue of the hotel.
• Prepares daily income and statistics reports.
• Prepares relevant documents for incorporation in the monthly accounts.
• Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

• 4-year bachelor's degree in Finance and Accounting or related major.
• Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
• 2 years work experience required.
• Good command of English language.
• Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

• You have to bring your family with you.
• You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.

Mass Power Services Pte Ltd

Job Description

Responsible for ensuring the smooth and efficient Room Sales Occupancy operations in the department through prompt, effective and proper room Tourist and Corporate Sales service to achieve maximum room revenue to meet or exceed the revenue target. .Manage and monitor the daily, occupancy and rate integrity.

Responsibilities

• To generate Tourists and Corporate Room Sales to meet Management Sales monthly Target
• Ensure smooth operations of the department and focus on continuous improvement.
• Maintaining course to achieve set business goals/KPI for both the department and individual team members.
• Be a hands-on leader effectively handling incoming Tourist and Corporate reservations requests, follow-ups, reporting and rostering so all administrative requirements are completed.
• Monitors the Reservations Executive's calls to ensure correct sales tactics are used and quality service is provided.
• To ensure all sales and reservations are performed with adherence to the policies and procedures of YFC.
• Develop, build good rapport and maintain a high level of communication with all business associates and internal customers.
• Solving of customer complaints and problems, and acting as a liaison between the company and its customers to ensure customer satisfaction.
• Handling and managing reservations process through various
• Perform any other duties assigned by Management

Requirements

• Diploma in Tourism/Hospitality Management/Travel
• Min 3 years Hotel Room Sales experience in hospitality sector with Travel Agencies and Corporate Clients working experience
• Proficient in MS Word and Excel
• Good communications and interpersonal skills
• Good negotiation skills and techniques
• Good verbal and written skills
• Team player with positive work attitude
• Well organized and meticulous with the ability to multi-task in a fast paced environment
• Working location at Orchard Area

SAMIRAH SG PTE. LTD.

Job Description

Assist in creating and implementing sales plans, identifying target markets, and developing strategies to achieve sales goals.

Lead and motivate a team of sales representatives, assigning tasks, providing performance feedback, and coaching to improve sales skills.

Monitor and analyze sales data to identify trends, areas for improvement, and potential opportunities.

Build and maintain strong relationships with key clients, addressing concerns and ensuring customer satisfaction.

Prepare regular sales reports, highlighting key metrics and insights for management.

MSR FRESH MART PRIVATE LIMITED

Job Description

• Acquire industry knowledge.
• Apply basic negotiation skills and techniques.
• Apply principles of revenue management.
• Conduct market research.
• Contribute to marketing campaigns and solutions.
• Documenting project processes and outcomes.
• Establish relationships to build customer confidence.
• Facilitate effective communication and engagement at the workplace.
• Facilitate effective work teams.
• Implement process improvement change.
• Implement sustainable operations using green initiatives.
• Maintain personal image and emotional competence to manage self and team at the workplace.
• Manage online information.
• Monitor guest/customer experience.
• Monitor social media platforms.
• Monitor workplace safety and security.
• Perform online collaboration.
• Prepare sales and marketing collaterals.
• Role model the service vision.
• Write reports.

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Marriott International

Job Description

The Ritz-Carlton Millenia Singapore

Job Description

H+ Hotel Plus: Hotel Management Company

Job Description

Ironwood Hotel

Job Description

Job Summary/Overview

As a Catering Manager, you will be responsible for planning and executing successful banquet events and external catering services. You will work closely with clients to customize catering solutions, manage event logistics, and ensure high-quality service while leading and training staff to uphold the highest service standards.


Join Us

Send us your resumé at careers@ironwoodhotel.com or drop it off at Ironwood Hotel located at Burgos Street corner Juan Luna Street, Brgy  34, Tacloban City, Leyte.

For email applications, please use the following e-mail subject: [Last Name, First Name - Position Desired]. Attach your resumé/requirements when you compose your email.

You may also visit our Facebook page, Careers at Ironwood Hotel, for the latest positions for hire and the instructions on how to send your resumé / requirements.

 

DSSL Express

Job Description

Restaurant marketing Manager position typically involves overseeing all aspects of restaurant operations, ensuring quality service, maintaining operational standards, managing staff, and contributing to business growth. Below is a general outline of the responsibilities and duties that may be expected for this role:

• Oversee the daily operations of the restaurant, ensuring smooth and efficient service.
• Monitor and enforce food safety and cleanliness standards in accordance with local regulations.
• Ensure that all operational procedures and protocols are followed consistently.

• Recruit, train, and manage restaurant staff, including front-of-house and kitchen employees.
• Set performance goals and provide regular feedback, coaching, and training.
• Schedule shifts and manage staffing levels to meet business demands.
• Foster a positive work environment to motivate and retain staff.

• Ensure high standards of customer service are maintained.
• Address customer complaints and resolve issues in a professional and timely manner.
• Monitor guest feedback and take action to improve service quality and customer satisfaction.

• Manage budgets and ensure cost control across all areas of the business, including food, labor, and overhead.
• Monitor sales and revenue, analyze financial reports, and implement strategies to meet financial goals.
• Handle cash flow and ensure accurate billing and payments.

• Oversee inventory levels and ensure that stock is maintained and replenished.
• Manage relationships with suppliers to ensure timely deliveries and competitive pricing.
• Track and reduce waste to improve profitability.

• Collaborate with marketing teams to promote the restaurant and drive customer traffic.
• Plan and execute marketing campaigns and events, such as discounts, special menus, or holiday promotions.
• Analyze market trends to identify new opportunities for growth.

• Ensure the restaurant complies with all legal and health regulations, including licensing, health codes, and employee rights.
• Maintain records for audits, inspections, and reporting.

• Work with upper management to develop strategies for long-term growth and business success.
• Assist in the development of new policies and procedures to improve operational efficiency.

• Oversee POS (Point of Sale) systems, reservation systems, and other technology to enhance operations.
• Ensure that technology is used effectively for inventory, ordering, and customer management.

• Monitor food quality, presentation, and overall customer dining experience.
• Conduct regular inspections to ensure that high standards are maintained.

• Ensure compliance with the guidelines for Employment Pass holders in the host country, including work permits and legal work conditions.
• Handle any necessary documentation related to the Employment Pass and ensure that the status of the pass remains valid.

This role requires a combination of leadership, organizational, and communication skills to ensure the restaurant's success, employee satisfaction, and customer loyalty.

Anchor Land Holdings Inc.

Job Description

QUALIFICATIONS:

• Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
• With at least 1 year of experience at the same role in the same environment or any relevant experience.
• Adaptable and innovative, able to respond to market changes and new opportunities.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to travel as needed.
• Proven track record of achieving sales targets and driving revenue growth.
• Experience in developing and implementing sales strategies.
• Proficiency in CRM software and Microsoft Office Suite.

JOB DESCRIPTION:

Sales and Partnerships

• Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
• Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
• Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
• Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

• Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
• Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
• Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

• Achieve individual and team sales targets by securing group bookings and high-value accounts.
• Optimize revenue through effective yield management based on approved rates and room categories.
• Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

• Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
• Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
• Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

• Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
• Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
• Perform additional duties as assigned by the management.

Newport World Resorts

Job Description

JOB SUMMARY

The Business Development Manager role aims to assist in developing and implementing sales strategies targeting potential players, assist in the development of premium and junket markets, and ensure that in-house host teams are able to perform expected and assigned tasks. They are also responsible for creating and advising the Host Operations team of the players’ profile and preferences, as well as reviewing and approving player entitlements.

RESPONSIBILITIES

• Create business development requirements, sales goals, and VIP programs and/products
• Develop and oversee implementation of sales action plans specific to the assigned region/target market
• Review implementation rules of recommended revisions to strategies or objectives based on sales performance against the sales targets
• Cascade implementation rules to direct reports for alignment and execution
• Acquire new customers via marketing trips or VIP referrals
• Review membership database to check existing players who can be developed in-house
• Build and manage relationships with junket groups and other related alliances
• Create and implement approved retention programs for inactive VIP Players
• Schedule marketing trip to visit premier players to check authenticity of business and personal details provided
• Identify qualified players for card upgrades
• Profile players for cash checking facility (CCF)
• Track and monitor player’s gaming activity
• Perform telemarketing functions to contact potential clients
• Entertain guests and facilitate service recovery tasks when necessary
• Responsible for the supervision of Business Development Officers per assigned shift
• Responsible in manpower assignments per gaming level where Local VIP players are playing and ensure that High limits counter are covered for every shift
• Ensure staff compliance to P&Ps and adherence to assigned/delegated tasks
• Approve complimentary hotel bookings and can issue complimentary F&B during special occasions within the defined level threshold
• Mentor direct reports on customer profiling, demonstration of excellent customer service, customer conversion
• Conduct performance evaluation to assigned direct reports within the team’s defined evaluation frequency
• Create VIP player profiles and communicate player preferences to VIP Concierge Services
• Prep the VIP team for new VIP players' ocular/first visit by providing details of the player/s before they arrive at the property
• Facilitate new player onboarding and introduce new VIP players to VIP Concierge Services
• Review and approve VIP player entitlements as necessary
• Consistently act in line with organization values
• Cascade department KPIs and monitor achievement of targets
• Ensure all staff are well-informed on gaming policies and procedures and other company policies and regulations
• Enforce discipline and proper behavioral traits to subordinates, maintaining a fair, consistent, and non-prejudicial approach
• Monitor and provide feedback on performance of team members and conduct coaching/counseling
• Develop and empower people
• Energize others the need for change when required

QUALIFICATIONS

• Candidate must have completed at least a year in College
• Has excellent communication and interpersonal skills; with Japanese, Korean, or Mandarin as a required language
• Must have at least three (3) years of experience in Gaming, Sales, or Hospitality
• Must have a year of experience in people management
• Must have an experience in Sales, Marketing, Prospecting and Lead Generation
• Has excellent sales and negotiation skills
• Organized and has great attention to details
• Experience in Project Management is an advantage
• Flexible to work on varying shifts and time schedules and exposure to smoking environment
• Possesses basic PC operational skills and knowledge of Google Workspace

LIVEIN (TH) CO., LTD.

Job Description

Responsibility:

• Revenue accountability - be accountable of whole LiveIn's Revenue including rental and non-rental revenue and doing what it takes to hit target (functional and corporate). 
• Strategy - analyse, plan and implement market winning strategies to capture value from promising market segments. 
• Occupancy accountability - be accountable of whole LiveIn's Occupancy and doing what it takes to fill up buildings within 1st month of new building onboarding. 
• Indirect channel - manage external sales team or agents, maintaining strong relationship with agent teams. 
• Direct channel - manage internal sales team and funnel to drive tenant count, revenue and occupancy. 
• Lead gen - manage internal lead-gen team and resources, run campaigns and use the right channels to achieve sufficient leads to drive tenant count and occupancy. 
• Retention - manage and execute retention and renewal processes to ensure tenant stays longer than initial contract with us to defend and drive occupancy. 
• Reporting and pricing - report promptly and as schedule to Country Manager and work with Country Manager to optimise pricing ensuring LiveIn rooms are prices competitively while maximising the market.

Qualifications:

• Minimum 3 Years in Relevant Fields: Experience in business development, business analysis, sales and marketing, or product/project launches.
• Real Estate Project Launching: Experience in launching real estate projects is a valuable asset.
• Experience in sales or marketing with the ability to engage and convert prospects into residents.
• Ability to create and implement occupancy strategies to maximize building occupancy.
• Creative and resourceful approach to initiating sales and occupancy. Previous entrepreneurial experience is highly valued.
• Experience in managing sales funnels, tracking leads, appointments, and ensuring smooth transitions to sales.
• Capability to provide insightful reports and strategic recommendations to guide revenue strategies.
• Ability to think outside the box and employ unconventional methods to achieve goals.

KKday.com International Company (Hong Kong) Limited

Job Description

KKday is accelerating the world’s transition to a brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing a one-stop platform to meet all travellers’ needs.

KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the world. KKday has also stepped into the field of SaaS service (Rezio) and new OMO system (KKday Marketplace) to build up the business ecosystem.

We are seeking a proactive and creative business development talent to lead the development of our Hotel vertical.  The ideal candidate will have a strong network, a passion for discovering new trends, and the ability to identify and develop products that cater to both inbound and domestic markets.

Job Responsibilities:

• Develop and execute sales strategies to drive revenue growth within the Hotel vertical.
• Identify and engage with supplier, and other relevant stakeholders.
• Negotiate and finalize partnership agreements that align with our business goals.
• Communicate business strengths and brand value to suppliers.
• Planning and driving promotional programs with trade partners to achieve the KPIs.
• Engage key suppliers and provide the best solutions to address their business needs and maximize their sales potential with KKday.
• Understand each supplier’s products and collaborate with the marketing team to develop marketing campaigns to drive effectiveness.
• Report key information regarding market trends, customers, competitors, pricing, or any other industry information that may impact the business.
• Work closely with internal departments to cross-sell, leverage, and maximize revenue opportunities

Job Requirements:

• Bachelor's Degree in Hospitality, Business Management, or Marketing preferred.
• Proven track record in business development, particularly within the Hotel and F&B vertical.
• Strong network and existing relationships within the Hong Kong Hotel/F&B industry.
• Independent and able to conduct both warm and cold calls.
• Demonstrated leadership skills and ability to succeed in a fast-paced, startup environment.

Personal Data Collection Statement:
Personal data collected during recruitment will be treated in strict confidence and used only for recruitment purposes. It may also be disclosed to our subsidiaries, associates, and authorized agencies for appointment processing. Applications of candidates not selected will be retained for a maximum of 2 years after the selection process is finalized. Our Personal Information Collection Statement (PICS) is available upon request by contacting our Human Resources Department.

AS WHITE GLOBAL (THAILAND) LTD.

Job Description

THE OPPORTUNITY

Our partner is a renowned Australian company that creates exceptional lifestyle communities and unforgettable holiday experiences! Founded in 2006 as a family-owned business, they manage an expanding portfolio of land lease communities, holiday parks, and mixed-use caravan parks. They are expanding their team and seeking a Manager of Distribution to join the team.

This position is responsible for effectively managing and executing the integration and maintenance of pricing tables in the Property Management Systems (PMS) and OTA channels for all properties. This includes handling promotional deal uploads, rate accuracy, discrepancy resolutions, and facilitating onboarding for channels of new properties. 

KEY RESPONSIBILITIES

• Oversees IBE activations and collaborates with multiple departments to ensure seamless channel operations, accurate marketing portrayals, and effective training on procedures.
• Load deals into the property management system channel manager.
• Collaborate across digital partnerships and revenue to obtain key area insights.
• New channel setup / new property onboarding & connection.
• Collaborate across digital partnerships and revenue to obtain key area insights.
• Promptly advise property operation teams of any outages as well as any manual rectifications that need to be performed.
• Work with marketing to ensure that all listings are accurate and portray our properties' best features.
• Support partner sites such as BIG4 or Discovery channels.
• Manage the annual rate loading process in the property management system.
• Load rates and build pricing workbooks for new properties as per acquisition timeline.
• Ensure pricing and inventory are correctly displayed in the revenue management system.

SKILLS, EXPERIENCE & QUALIFICATION

• Bachelor’s degree in Information Technology, Computer Science, or a related field, providing a solid foundation.
• Proven track record with a minimum of 3-5 years of experience as a Revenue Implementation Specialist or in a comparable role.
• Property Management Systems Knowledge: In-depth knowledge of Property Management Systems (PMS).
• Possession of Enterprise Resource Planning (ERP) certifications is a significant advantage.
• Excellent English Language communication skills, both verbal and written.
• Strong analytical and problem-solving skills.

ASW OFFERS 

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

Align Recruitment Pte Ltd

Job Description

Sales Coordinator
 

• Industry: Hospitality

• Salary: Up to $3000

• Location: Dobhy Ghaut

• Working Days: Monday – Friday; 8.30am – 6pm

• Benefits: AWS + PB + Medical Benefits + Meal 

Responsibilities:

• Assist Sales Managers with documentation and administrative tasks.

• Support the sales team with proposals, contracts, and follow-ups.

• Respond to inquiries and confirm bookings via email.

• Meet and assist potential clients in promoting and selling guest rooms.

• Provide information on room availability, rates, and amenities.

• Coordinate with the Reservations Manager on customer needs and rate updates.

• Perform other tasks as assigned by management.

Requirements:

• Min. diploma in Hospitality is an added advantage

• Prior experience in sales support / hospitality industry is preferred

• Knowledge of operator systems is required.

Interested applicants, please submit a copy of your update resume (in MS Word Format) and send to terry@alignrecruitment.com.sg

Align Recruitment Pte Ltd (20C0253)
Heng Chun Han (Reg No. R22104938)

We regret to inform that only shortlisted candidate will be notified   Thank You.

Singapore Flyer

Job Description

DUTIES & RESPONSIBILITIES

• Identify and acquire new business opportunities, fostering long-term relationships with travel trade partners, domestic groups, and corporate clients
• Prepare and customise proposals that align with client needs while ensuring profitability in accordance with the attraction’s guidelines
• Recommend and implement sales initiatives to drive visitation and revenue growth, to achieve budget goals
• Serve as the primary client liaison throughout site inspections, event planning, and execution, ensuring an exceptional guest experience and high satisfaction.
• Coordinate and oversee the seamless delivery of event catering requirements in collaboration with operations and food and beverage teams
• Work closely with the marketing team to review and enhance products and service offerings regularly
• Represent the attraction at key industry events, networking with stakeholders from the business community, travel trade, and event industry
• Contribute to the annual budget planning process, including forecasting sales, gross profit, and expenses
• Maintain and update standard operating procedures for all booking and sales processes
• Perform other duties as requested by the management

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Diploma or Bachelor’s Degree
• Minimum of six years of experience in corporate sales or business development, preferably within visitor attractions, tour and travel, hospitality, or the MICE industry. Candidates with less experience will be considered for the Assistant Manager position
• Proficiency in Microsoft Office applications
• Strong written and verbal communication skills
• Ability to converse in Mandarin to engage with Mandarin-speaking clients
• Able to network and influence across the leisure, tourism, and business sectors
• Proactive, goal driven and results oriented with a strong ability to meet sales targets
• Willingness to work late nights, weekends and public holidays as required

Worldwide Hotels Management (H) Pte. Ltd.

Job Description

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

KEY KPI’s 

• KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels. 

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System 
• Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review. 
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
• Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
• Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution. 
• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
• Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
• Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
• Strong team playing skills and act with utmost integrity.

Marco Polo Hongkong Hotel

Job Description

Key Responsibilities:

• Facilitates as a team leader to lead the reservations team to achieve the business excellence according to the Hotel’s sales & marketing strategies 
• Maintain and upkeep the operation of the department.
• Review room inventory with Revenue and Front Office on a daily basic.
• Maintain a high level of rate parity amongst all distribution channels.
• To achieve the maximum possible occupancy and average room rate to meet and exceed forecasted and budgeted figures.
• Solve complaints from clients in regard to reservations and take immediate remedy action.
• Ensure all reservations requests, amendments and cancellations are properly, promptly and correctly entered in Cambridge PMS.
• Well acquainted with all inbound calls from travel agents, airlines, corporate and individual travelers to maintain good business relationships and good experience delivered

Requirements:

• Degree in Business administration or Marketing. Advanced degree in business knowledge of hotel operations systems
• 8 years solid experience in Reservations of hotel with at least 5 year in Managerial level or above 
• Solid knowledge in Cambridge PMS is preferred or any other mainstream PMS equivalent tools /programs and computer skills, i.e. Microsoft Word, Excel and PowerPoint
• Strong communication, listening and interpersonal skills
• Good command of spoken English and Putonghua

Shangri-La's Boracay Resort & Spa

Job Description

Marina Bay Sands Pte Ltd

Job Description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

Events and Sales

• Identify new target accounts by prospecting both internal and external stakeholders.
• Build sustainable and effective relationships with existing stakeholders, as well as new prospects. This includes the IRs’ concierge, Sales, MICE and external corporate groups, travel organizations, etc.
• Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event.
• Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event.
• Prepares all special event contracts, charges the necessary deposits, and ensures deposits and payments are received by the required deadlines, in accordance with Finance and Compliance’s teams’ SOPs.
• Develops a thorough understanding of the special event capabilities of all venues, including all SMM requirements.
• Attending all BEO meetings to go over event details and guests’ expectations.
• Evaluates guests’ complaints and responds promptly and appropriately.
• Follows up with each client after the event has taken place to obtain feedback –then documents comments for all future events.
• Prepare, and analyse all events’ success and post-mortem reports for F&B senior management team.
• To attend meetings in the absence of manager on weekly updates to senior management team on tentative and definite business in various restaurants, and have the information organized in a succinct manner.

Restaurant Reservations System

• Overall lead and in-charge for managing the restaurant reservation systems for owned outlets.
• Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams.
• Work closely with restaurant management team to support their reservation process and maximize their bookings.

Job Requirements

Experience

• Proven experience as a sales manager, with minimum 2 years of experience.

Other Prerequisites

• Knowledge of KPIs and marketing techniques for sales management.
• Outstanding communication and negotiation skills.
• Excellent organizational skills, with a knack for problem solving.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Fluent in English, knowledge of additional languages is a plus.
• Administration knowledge of F&B operations, proficient in Microsoft Office programs.
• Flexible on working hours, and being present for events, based on business needs and requirements.
• Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Frasers Property Limited

Job Description

Job Description

1) Reservations Management:

• Oversee the daily operations of the Reservations Department to ensure efficient functioning and guest satisfaction.
• Create, update, and manage room reservations through the Property Management System (PMS).
• Ensure accurate and timely entry of reservation data, including special requests and room allocations.
• Promote upselling techniques among Reservations Agents to maximize hotel revenues.
• Resolve any booking issues or discrepancies professionally and promptly.
• Train subordinates on all aspects of reservations operations, focusing on accuracy and customer service excellence.
• Ensure the team manage group bookings in collaboration with the Sales Manager to ensure efficient operations.
• Perform any additional duties as assigned by the Superior or management. 

2) Revenue Management: 

• Maintain and manage PMS and Synxis CRS etc for rate loading, close-outs, occupancy monitoring, and inventory control.
• Manage channel distribution and optimize online sales performance, including performance on the brand website.
• Collaborate with OTA market managers to enhance online business conversion rates and responsible to achieve online targets
• Work with the marketing communications manager on SEM, SEO, and SMM campaigns to drive brand awareness and business conversion. 
• Assist in achieving maximum room rates, yield management, and conversion rates.
• Monitor the reservation process to ensure accurate application of room types, market codes, source codes, and rate codes.
• Ensure clear communication of current rates, packages, and promotions with the front office team
• Ensure the reservation team to manage block allotments to ensure timely loading and release.
• Oversee "no-show" reservations, implementing appropriate charging procedures.
• Process deposits, post charges, and accurately document billing instructions within the hotel system.
• Ensure accurate routing of payments to company accounts and proper allocation of package elements.
• Communicate policies on payment, guarantees, cancellations, and no-shows to guests effectively.
• Ensure all commissions payable are accurately calculated and submitted to finance in a timely manner.
• Support the Revenue Head in providing direction, leadership, and training for team members to close performance gaps and achieve departmental objectives.

Job Requirements

• Diploma / Bachelor’s Degree in Business Management, Finance or relevant experience.
• Strong understanding of revenue management principles and practices.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to lead and motivate team members effectively.
• Problem-solving skills and ability to handle guest complaints professionally.
• Accuracy of reservation data and processing.
• Revenue generated through upselling and effective management.

XIN HONG LOGISTICS PTE. LTD.

Job Description

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

S Hotels & Resorts Public Company Limited

Job Description

KEY RESPONSIBILITIES:

• Assist in the development and execution of the hotel’s distribution strategies across multiple channels, including brand website, OTAs, IDS, and other third-party channels.
• Ensure accurate rate loading, inventory updates, channel mapping, and regular maintenance of distribution systems and connectivity while ensuring compliance with brand standards across all channels are adhered to guidelines. 
• Communicate with OTA market managers to analyze performance trends and identify growth opportunities.
• Maintain and update OTA content, ensuring consistency, accuracy, and brand alignment.
• Implement and manage distribution-related systems to enhance operational efficiency.
• Monitor and ensure rate parity across all distribution channels.
• Manage booking systems for ancillary revenue streams, optimizing additional revenue opportunities.
• Prepare and present weekly, monthly, and quarterly reports on channel and offer performance to the hotels and SHR management.
• Collaborate with internal teams, including revenue management, marketing, and IT, to align distribution strategies with overall business objectives.
• Stay updated on industry trends, emerging technologies, and best practices to improve distribution performance.

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

The Fullerton Hotels and Resorts

Job Description

Job Description:

• Actively source and book catering business from various leads.
• Liaise with clients to understand their event requirements and ensure their expectations are met or exceeded.
• Coordinate between sales and catering teams to optimize function space usage and maximize revenue.
• Conduct site visits and property tours for potential meeting planners and wedding couples.
• Manage event logistics, including room setup, AV equipment, and food & beverage arrangements, in coordination with all operational departments.
• Handle last-minute changes or challenges professionally to ensure client satisfaction.
• Oversee post-event follow-up, including gathering client feedback and processing payments.

Job Requirements:

• At least 3 years of experience in Catering and Events, focusing on Hotel Events Management.
• Strong verbal and written communication skills.
• Excellent interpersonal and listening skills.
• High attention to detail.
• Must be available to work occasional weekends for events.

Amara Singapore

Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

• Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.
• Conduct daily pick-up analysis, strategy adjustments and reporting.
• Perform competitive benchmark studies and follow market trends.
• Create and maintain a 13-month rolling demand calendar.
• Create and develop pricing strategies in conjunction with the individuality of each hotel.
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
• Manage and oversee strategy for all 3rd party distribution.
• Responsible for assessing, analysing and pricing group business strategies
• Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.
• Ensure all related systems are configured correctly, validated and working to full capacity.
• Work in liaison with hotel sales and reservations departments as a team.
• Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.
• Conduct quarterly property performance review and develop a strategic and tactical action plan.
• Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
• Reduce the cost of distribution by finding new less expensive means of delivering business.
• Prepare an outline for and support the annual revenue budget process.
• Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

• Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
• Strong communication and presentation skills required.
• Proficiency in MS Office applications and Hotel systems.
• Excellent Interpersonal skills.
• Highly analytical and commercial minded.
• 5 years of hands-on Hotel Revenue Management experience.

Michael Page International Pte Ltd

Job Description

Reporting to the Vice President, this role will lead and execute sales and marketing strategies to drive visitation and revenue from the Indonesian market, while managing key industry partnerships, market research, and budget optimization. The role is based in Singapore.

Client Details

Our client is a leading global hospitality and entertainment group operating integrated resorts with casinos, luxury hotels, theme parks, and lifestyle experiences across multiple international markets. They partner with key industry stakeholders to drive tourism, enhance guest experiences, and expand its presence in the travel and leisure sector.

Description

• Develop and execute targeted sales and marketing strategies to drive visitation and revenue growth from the Indonesian market.
• Establish and maintain strong relationships with key stakeholders in Indonesia's travel industry, including media partners, travel agencies, MICE partners, airlines, and corporate clients.
• Identify and secure new business opportunities to expand market presence and drive incremental revenue.
• Conduct market research and analysis to track industry trends, emerging opportunities, and potential challenges, refining strategies accordingly.
• Oversee budgeting, including forecasting, expense tracking, and maximizing ROI on marketing initiatives.

Profile

• At least 7 years of progressive experience in sales and marketing within the hospitality or tourism sector, with a strong focus on the Indonesian market.
• Demonstrated success in driving revenue growth and expanding market share through strategic sales and marketing initiatives.
• In-depth knowledge of Indonesian consumer behaviour, market dynamics, and cultural insights.
• Tech-savvy and digitally proficient, with a keen interest in consumer trends and travel behaviours.
• Willingness to travel as required.

Job Offer

• Be part of a globally recognized organization
• Career growth opportunities
• Supportive and inclusive culture

Michael Page International Pte Ltd (Company No. 199804751N) is acting as an Employment Agency in relation to this vacancy. To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Eunice Ho (Lic No: R24125003/ EA No.: 18S9099) on +65 64169811.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Job Description - Director of Sales - Corporate (Conrad Centennial Singapore) (HOT0BE0F)

HOT0BE0F

Conrad Centennial Singapore, Two Temasek Boulevard, Singapore 38982

Overview of Role

A Director of Sales with Conrad Hotels and Resorts will contribute to a sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV) to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from Revenue Management, Catering Sales, Events Management, and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. You will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel.
• Coach and mentor the team to foster a customer-focused and enterprising sales force.
• Handle business forecasting, budget planning, sales/marketing analysis, revenue management, and overall marketing.
• Identify areas for improvements in product, price, and service levels through market intelligence.
• Act as a sounding board for new business opportunities and manage the hotel's main source of revenue.
• Manage and develop relationships with key stakeholders.
• Conduct sales call activities to acquire new business and solicit existing customers.
• Execute operational aspects of business booked.
• Expand new customer acquisitions and manage contacts with existing Guests.
• Conduct “Bring Back Old Business” calls to increase demand and overall revenue.
• Cross-sell other Hilton Worldwide properties wherever possible.
• Build the marketing plan for the hotel based on market analysis.
• Conduct quarterly account reviews with the sales team.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel.
• Understand the overall market and communicate trends to appropriate parties.
• Identify new business to achieve revenue goals and targets.
• Gain understanding of our target customers and their expectations.

Providing Exceptional Customer Service

• Support the company's service strategy, driving customer loyalty.
• Execute and support the company's customer service standards.
• Interact with guests to obtain feedback on product quality and service levels.

Administration & Management

• Handle business inquiries and correspondence professionally.
• Create contracts as required.
• Utilize intranet and Delphi for managing account activities.
• Submit reports to the Commercial Director.
• Conduct performance reviews for team members.

What are we looking for?

The individual must possess the following knowledge, skills, and abilities:

• Knowledge of the hospitality industry and current market trends.
• Excellent presentation and creative selling skills.
• Strong negotiation skills.
• Proficient in Microsoft Office tools.
• Effective communication skills in English.
• Ability to manage time, resources, and personnel effectively.

Personality Characteristics

• Self-motivated and able to work effectively without supervision.
• A passion for sales and target-based performance.
• An outstanding team player.
• Enthusiastic to be part of a winning team.

What benefits will I receive?

Your benefits will include holiday entitlement and membership in the ‘Go Hilton’ Programme, which provides reduced hotel room rates and discounts on products and services offered by Hilton Worldwide.

Marco Polo Hongkong Hotel

Job Description

Key Responsibilities:

• Lead and drive the transformation of the travel agency distribution from traditional partnership models to modern approaches that better align with the distribution evolvement  and behaviors of today's travelers.
• Ensure a smooth operation in the leisure/trade section of the sales team. Plan, supervise, and evaluate all activities of its team members, including Sales Managers, Assistant Sales Managers and coordinators.
• Establish and maintain strong relationships with travel agents, wholesalers, retail agents, and tour operators to drive leisure traffic for the hotels.
• Provide market intelligence on economic trends and competitor activities from the territories.
• Revenue driven and aggressive, able to identify new business opportunities and generate into business leads.
• Continuously updates and maintain a comprehensive client database.
• Work closely with management for preparing the departmental annual budget and goals.
• Develop and fulfill sales trips base on company annual budget guidelines for business generation. 
• Complete other duties as assigned.

Requirements:

• Degree or Diploma holder in Hospitality Management or related disciplines.
• A minimum of 8 years of solid experience in hotel sales and marketing, with at least 5 years in a managerial capacity.
• Strong communication, listening, and interpersonal skills. 
• Good command of spoken English and Putonghua.

Holiday Inn Singapore Orchard City Centre

Job Description

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant/Senior/Catering & Banquet Sales Manager who is specialized in Local Ethnic Weddings and can ensure that all conferences, meetings, and group activities are coordinated and managed within guests’ expectations. Up-sell guests' events and manage function space and room block inventory to maximize hotel profit. Ensure hotel and guests fulfill group contract commitments.

Responsibilities include, but are not limited to:

• Sell function rooms, meetings, conventions and wedding packages
• Handle sales enquiries and develop new market territories
• Convert sales lead into sales platform
• Achieve revenue goals, guest satisfaction and oversee the financial performance of the department
• Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
• Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
• Conduct banquet and catering facility tours and entertain clients to enhance the guest’s meeting /banquet experience.
• Assist guests with menu planning, food and beverage coordination, table arrangements, decoration options, etc.
• Arrange all details of meetings and conventions to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, décor, entertainment, group room blocks, and VIP services.
• Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.
• Analyse and act against client satisfaction surveys to improve services.

What We Need From You

Bachelor's Degree / higher education qualification / equivalent in hospitality or related field, and minimum 3 years’ work experience (experience in a luxury hotel brand will be an advantage), or an equivalent combination of education and experience.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Possess at least 2 years’ Room/Banquet Sales experience from the hospitality industry
• Comprehensive knowledge of the market trends
• Working knowledge of MS Office applications, hotel PMS, Delphi system
• Self-motivated, dynamic and result-oriented individual with strong marketing and business acumen
• Target driven and independent with good salesmanship

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

- Duty meals

- Birthday Leave on your birthday month

- Monthly LOVE Hour

- Medical, dental & optical benefits

- Insurance Coverage

- 25-50% F&B Discount at restaurants within IHG Singapore Hotels

- Special Employee Rate at all IHG Hotels worldwide

- Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Accor Asia Corporate Offices

Job Description

Cove Living Pte. Ltd.

Job Description

Far East Organization

Job Description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

• Develop and guide the sales team's strategy and targets, leading them to meet overall goals within budget constraints.
• Monitor sales performance and adjust activities, account management, and sales priorities as needed to achieve objectives.
• Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations to encourage repeat business.
• Participate in the creation of the marketing plan, sales action plan, profit plan, advertising and promotions budget, and marketing audits.
• Track forecasts for all group and FIT segments, identifying periods needing increased sales focus to meet targets.
• Mentor and motivate the sales team to reach sales objectives.
• Monitor group bookings in relation to room availability, types, and customer spending potential to maximize revenue from rooms and other services.
• Attend trade shows, travel functions, and major business events as required or directed by the Director of Sales & Marketing.
• Foster good working relationships with other departments, ensuring effective communication and teamwork.
• Perform additional duties as assigned by hotel management.

• With 5 years of sales experience in the hotel industry field.
• A diploma or degree holder, in hospitality management or business related discipline.
• Positive, dynamic and results-oriented

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Dempsey Resource Management Inc.

Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

The Heritage Hotel Manila

Job Description

Responsible for Corporate and Travel Agent Room Sales for the hotel, as well as identifying new markets and business opportunities and increasing sales. Attending all department and hotel meetings as necessary and updating action plans and financial objectives. Executes and supports the operational aspects of business booked while also driving customer loyalty by delivering service excellence with customer experience.

Participates in sales calls with sales team to acquire new business and/or close on business to develop the account and access the effectiveness and sales skills of the sales person. Assesses the training needs based on the data gathered and interaction with sales team.

Builds and strengthens relationships with existing and new customers, as well as with key internal and external stakeholders. Develops a strong relationship with on property front office team to ensure unity and alignment for attaining company goals.

Marriott International

Job Description

Shangri-La Singapore

Job Description

Unilever Philippines Inc.

Job Description

THE ANDHRA CURRY PTE. LTD.

Job Description

The Restaurant Captain is responsible for ensuring exceptional customer service and smooth day-to-day operations within the restaurant. As a key team member, the Captain oversees waitstaff, coordinates with the kitchen, and ensures that customers receive a high-quality dining experience. They manage guest needs, handle reservations, supervise table service, and ensure that the restaurant meets high standards of hospitality and service efficiency.

1. Customer Service & Guest Experience:Welcome and greet guests upon arrival.
   Ensure guests are seated promptly and manage reservations.
   Monitor guest satisfaction and promptly address any issues or special requests.
   Provide recommendations on the menu, including specialties, drinks, and wine pairings.
   
2. Supervision of Staff:Lead and manage a team of waiters and support staff.
   Assign tasks to waitstaff based on sectioning of the restaurant.
   Train new staff members on service standards, table setup, and guest interaction.
   Ensure proper grooming and professional behavior of the team.
   
3. Order Management & Service:Ensure timely service of food and beverages to the guests.
   Coordinate with kitchen staff for special requests or dietary preferences.
   Handle table settings, silverware, and any presentation details.
   Monitor table turnover and ensure that the service flow is efficient.
   
4. Quality Control:Maintain high hygiene and cleanliness standards throughout the dining area.
   Ensure all dishes served are accurate and meet quality standards.
   Handle guest feedback to improve service.
   
5. Coordination & Communication:Liaise with the kitchen and bar to ensure smooth order flow.
   Report any operational issues to the Restaurant Manager.
   Work closely with other departments for event planning or special occasions.
   
6. Inventory and Maintenance:Monitor stock levels of condiments, linens, and other tableware.
   Report any maintenance issues, broken equipment, or shortages.
7. 
   

• Education: High school diploma or equivalent optional ; additional hospitality or food and beverage management training is a plus.
• Experience: Minimum of 2 years of experience as a waiter, preferably with supervisory experience in a restaurant.
• Skills:Strong communication and interpersonal skills.
  Leadership and team management abilities.
  Knowledge of food and beverage service standards.
  Ability to work in a fast-paced environment and handle pressure.

Marivent Resorts and Hotels Inc.

Job Description

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: ₱50,000 - ₱60,000 per month
• Immediate start available

Duties and Responsibilities:

1. Develop and implement integrated marketing strategies to promote the hotel/resort/restaurant.

2. Plan and oversee digital marketing campaigns, including social media, email marketing, and paid advertisements.

3. Manage the hotel's website content, ensuring up-to-date and engaging information.

4. Coordinate with graphic designers to create promotional materials.

5. Monitor market trends and competitor activities to adjust marketing strategies accordingly.

6. Collaborate with sales and revenue teams to align marketing efforts with business goals.

7. Track and analyze marketing performance using key performance indicators (KPIs).

8. Build and maintain strong relationships with media outlets, influencers, and key stakeholders.

9. Write and distribute press releases, media kits, and company announcements.

10. Handle crisis communication and reputation management.

11. Organize press events, media tours, and influencer collaborations.

12. Manage and respond to guest reviews and feedback on online platforms.

13. Represent the hotel at industry events, trade shows, and networking opportunities.

Qualifications, Skills and Experience:

1. Bachelor’s degree in Marketing, Public Relations, Communications, or a related field.

2. 3-5 years of experience in marketing and PR, preferably in the hospitality industry.

3. Strong knowledge of digital marketing, content creation, and brand management.

4. Excellent written and verbal communication skills.

5. Proficiency in social media platforms, marketing analytics, and design tools.

6. Ability to manage multiple projects and work in a fast-paced environment.

7. Strong networking and relationship-building skills.

Filinvest Hospitality Corporation

Job Description

Filinvest Hospitality Corporation

Job Description

The Capitol Kempinski Hotel Singapore

Job Description

Monkeys Canopy Resort

Job Description

What we offer

At Monkeys Canopy Resort, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Generous paid time off and sick leave
- Opportunities for professional development and career advancement
 

Job Summary:
The Reservation Assistant Manager supports the Reservations Manager in overseeing all reservation activities. This role involves managing and responding to customer queries, handling booking systems, and ensuring efficient reservation processes. The Reservation Assistant Manager plays a key role in maintaining high levels of customer satisfaction and optimizing occupancy levels.

Key Responsibilities:
1. Reservation Management:
  - Assist the Reservations Manager in overseeing daily reservation operations.
  - Manage and respond to customer inquiries relating to bookings.
  - Ensure accuracy and efficiency in booking processes.
  - Maintain up-to-date knowledge of reservation policies and systems.
  - Address and resolve reservation-related issues and complaints.

2. Customer Service:
  - Provide excellent customer service to guests, ensuring their needs are met promptly and professionally.
  - Handle special requests and coordinate with other departments to ensure seamless guest experiences.
  - Monitor guest feedback and implement improvements to enhance customer satisfaction.

3. Staff Supervision:
  - Train and mentor reservation staff as needed.
  - Allocate daily tasks to reservations staff and ensure they are completed efficiently.
  - Conduct performance evaluations and provide feedback to improve staff performance.

4. Revenue Management:
  - Assist in managing room rates, availability, and inventory to maximize revenue.
  - Monitor and analyze occupancy levels and revenue reports to identify trends and opportunities for improvement.
  - Coordinate with the sales and marketing team to implement promotional activities and packages.

5. Reporting and Analysis:
  - Analyze reservation trends and provide reports to management.
  - Prepare and maintain reservation reports and records.
  - Provide recommendations for optimizing reservation processes and improving efficiency.

6. Compliance and Standards:
  - Ensure compliance with local, state, and federal regulations, as well as industry standards.
  - Implement and enforce reservation policies and procedures.
  - Conduct regular audits of reservation processes and records to maintain accuracy and compliance.

Qualifications:
- Bachelor’s degree in hospitality management, business administration, or a related field.
- Proven experience in a reservations role within the hospitality industry.
- Strong communication and customer service skills.
- Proven ability to manage multiple tasks efficiently.
- High level of attention to detail.
- Proficiency in reservation software.
- Ability to work under pressure and in a fast-paced environment.
- Strong problem-solving skills.

Additional Skills:
- Excellent organizational and time management skills.
- Strong leadership and team management abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.

Work Environment:
The Reservation Assistant Manager will work in a dynamic resort environment, often interacting with guests and staff to handle various reservation tasks. This role requires a combination of desk work and occasional on-site duties, with a focus on ensuring smooth reservation processes and guest satisfaction.
 

Property Management System: IDB System

About us

Monkeys Canopy Resort is a leading hospitality company that operates a collection of luxury resorts and hotels in Malaysia. With a focus on sustainable tourism and exceptional guest experiences, we are committed to creating unforgettable memories for our visitors. Our team is comprised of dedicated professionals who share a passion for the industry and a drive to excel.

If you're excited about this opportunity and believe you have the skills and experience to succeed in this role, we encourage you to apply now.

ANYA HOSPITALITY GROUP

Job Description

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field;
• Minimum of 5 years of experience in sales, revenue management, and distribution within the hospitality industry;
• With experience in digital marketing and e-commerce strategies to drive direct bookings and online sales;
• Strong leadership skills with the ability to manage sales and revenue teams across multiple properties;
• Extensive experience in driving revenue growth, optimizing sales strategies, and ensuring effective revenue distribution;
• Strong background in revenue management, sales leadership, and digital marketing to maximize profitability and market share.

Resorts World at Sentosa Pte Ltd

Job Description

Job Responsibilities 

• Responsible for the sales and marketing functions, business development and management of credit lines
• Maintain high service standards and smooth running of department’s operations
• Identify and develop potential market segments and players to achieve acquisition and retention targets
• Hosting of guests, understand and attend to their needs, and gather feedback to ensure hospitality and service excellence
• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

Job Requirements

• Degree / Diploma in Business/Marketing with proficiency in Microsoft Office applications
• Minimum two years of business development experience in relevant industry
• Must be able to work rotating shifts, including weekends and public holidays

EC Restaurant Corporation

Job Description

MARKETING MANAGER (F&B)

• Develop and execute strategic ongoing marketing initiatives and programs to target locals, tourists, and convention businesses to promote ECRC as a must-see food in Bulacan.

• Responsible for developing and implementing marketing strategies for the various restaurants and Donut shop of ECRC, including digital marketing planning, execution of brand campaigns, and deployment of strategies and tactics across social media, digital and creative design functions.

• Create, manage, and implement all-encompassing PR and marketing plans and programs, both short and long term, to increase revenue, generate foot traffic and build awareness.

• Plan and implement promotional campaigns to build awareness and drive visitation.

• Build Customer Relationship Manager and email database campaigns to increase visitation and ensure repeat business.

• Work closely with the event, operations, activations, and retail teams to ensure alignment of programming and sales goals.

• Collaborate with business development and create marketing partnerships and promotions with suppliers, company business units, and complementary brands that drive revenue and access new audiences.

• Manage and monitor all digital marketing campaigns, paid social, email, and traditional OOH media campaigns to leverage maximum ROI.

• Develop on-site marketing and communications programs to maximize in-building conversion.

• Build a strong and engaged influencer program to build brand awareness and create user generated content.

• Manage outside agencies to direct support for PR, digital and email marketing, SEO, search, content creation, and creative campaigns.

• Oversee all reputation and citation management on Google and other digital platforms.

• Manage all social media strategies to grow organic and paid social media channels.

• Plan and execute content strategy for all digital channels.

• Proactively keep abreast of current trends and events in marketing, social technologies, new media, and relevant industries.

• Measure performance of all marketing programs and communicate results to management.

QUALIFICATIONS & SKILLS

• The ideal candidate will be well-versed in all aspects of traditional and digital marketing tactics in the food and beverage industry.

• Strong project management skills, including the ability to multi-task and translate creative ideas into action with a clear ROI.

• Exceptional written and oral communication skills, including the ability to write a marketing plan that communicates high-level strategy and actionable tactics.

• Team player, willing to do anything to get the job done.

• Must be able to work in a (very) fast-paced environment, multi-task and prioritize, and collaborate closely with multiple business units.

• Must understand reservation booking systems and 3rd Party platforms

• Preferably ears professional experience in food and beverage marketing

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD

Job Description

Job Description - Director of Sales - Corporate (Conrad Centennial Singapore) (HOT0BE0F)

HOT0BE0F

Conrad Centennial Singapore, Two Temasek Boulevard, Singapore 38982

Overview of Role

A Director of Sales with Conrad Hotels and Resorts will contribute to a sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV) to maximize the hotel's total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from Revenue Management, Catering Sales, Events Management, and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. You will be responsible for performing the following tasks to the highest standards:

• Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel.
• Coach and mentor the team to foster a customer-focused and enterprising sales force.
• Handle business forecasting, budget planning, sales/marketing analysis, revenue management, and overall marketing.
• Identify areas for improvements in product, price, and service levels through market intelligence.
• Act as a sounding board for new business opportunities and manage the hotel's main source of revenue.
• Manage and develop relationships with key stakeholders.
• Conduct sales call activities to acquire new business and solicit existing customers.
• Execute operational aspects of business booked.
• Expand new customer acquisitions and manage contacts with existing Guests.
• Conduct "Bring Back Old Business" calls to increase demand and overall revenue.
• Cross-sell other Hilton Worldwide properties wherever possible.
• Build the marketing plan for the hotel based on market analysis.
• Conduct quarterly account reviews with the sales team.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Develop and maintain a broad range of product knowledge about the Hotel.
• Understand the overall market and communicate trends to appropriate parties.
• Identify new business to achieve revenue goals and targets.
• Gain understanding of our target customers and their expectations.

Providing Exceptional Customer Service

• Support the company's service strategy, driving customer loyalty.
• Execute and support the company's customer service standards.
• Interact with guests to obtain feedback on product quality and service levels.

Administration & Management

• Handle business inquiries and correspondence professionally.
• Create contracts as required.
• Utilize intranet and Delphi for managing account activities.
• Submit reports to the Commercial Director.
• Conduct performance reviews for team members.

What are we looking for?

The individual must possess the following knowledge, skills, and abilities:

• Knowledge of the hospitality industry and current market trends.
• Excellent presentation and creative selling skills.
• Strong negotiation skills.
• Proficient in Microsoft Office tools.
• Effective communication skills in English.
• Ability to manage time, resources, and personnel effectively.

Personality Characteristics

• Self-motivated and able to work effectively without supervision.
• A passion for sales and target-based performance.
• An outstanding team player.
• Enthusiastic to be part of a winning team.

What benefits will I receive?

Your benefits will include holiday entitlement and membership in the 'Go Hilton' Programme, which provides reduced hotel room rates and discounts on products and services offered by Hilton Worldwide.

HAVE FUN BUGIS PTE. LTD.

Job Description

Fairmont Singapore & Swissôtel The Stamford

Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Revenue Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• REVENUE MANAGEMENT STRAGEGY SUPPORT 

- Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods 

• REVENUE MANAGEMENT PERFOMANCE 

- Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.  Run scenarios to determine optimised actions for contracts and business mix changes 

• PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

- Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

•  PMS/CRS MANAGEMENT & OPIMISATION 

- Maintain and optimise reservation systems with accurate tracking and delivery of rates to all distribution channels. 

• REVPRO CULTURE 

- Ensure that a “RevPRO culture” is spread  in the hotel, through  the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams  

• TEAM DEVELOPMENT & GROWTH 

- Provide coaching and development for the Revenue Management team to support career progression and growth. 

• OTHER RESPONSIBILITIES  

- Pricing and distribution loading across all systems and tools 

- Cover responsibilities for the Director of Revenue Management when out of the office 

Qualifications:

• Minimum of 6 years of relevant experience in the reservations sales 
• Strong working knowledge of RMS, PMS or distribution systems 
• Strong working knowledge of Mircosoft Office including PowerPoint and Excel 
• Results Orientated 
• Analytical/Conceptualization/Strategic Thinking 
• External and internal environment understanding  
• Ability to work effectively and contribute in a team  
• Great communication, presentation and influencing skills  
• Customer/Commercial focus 
• Team support and development mindset for the team 
• Multicultural awareness and able to work with people from diverse cultures  
• Flexible and able to embrace and respond to change effectively  
• Self-motivated and energetic 

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS