Showing Management Sales & Marketing Jobs

Filter by Country:


Filter by Job Level:


Page 8 of 13 in Management Sales & Marketing Jobs

Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Assistant Revenue Manager

20-Feb-2025
Fairmont Singapore & Swissôtel The Stamford | 49672 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Fairmont Singapore & Swissôtel The Stamford


Job Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Revenue Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRATEGY SUPPORT 

  • Support the Hotel Management and Executive Director of Revenue Management to execute the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods 

REVENUE MANAGEMENT PERFOMANCE 

  • Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability 
  • Work closely with Sales team and analyze on Sales activities, including account production, lead generation and conversion to support sales performance improvement. 

REVENUE FORCASTING 

  • Support regular forecast reporting and uploading for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events) 

PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

  • Take action on the daily optimization base on direct report’s Decisions in terms of pricing, inventory management (RMLs open/close) and distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

REVPRO CULTURE 

Ensure that a “RevPRO culture” is spread  in the hotel, through  the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams  

OTHER RESPONSIBILITIES  

  • Compliant with standard operating procedures for all revenue management functions  
  • All other duties as required  

Qualifications:

  • Minimum of 2 years of relevant experience in the Revenue management function. 
  • Knowledge of IDEAS, OPERA OR OPERA CLOUD and other Revenue management related systems and platforms. 
  • Knowledge of Accor CRS TARS is a plus 
  • Strong working knowledge of Microsoft Office including PowerPoint and Excel 
  • Results Orientated 
  • Analytical/Conceptualization/Strategic Thinking 
  • External and internal environment understanding  
  • Ability to work effectively and contribute in a team  
  • Great communication, presentation and influencing skills  
  • Customer/Commercial focus 
  • Team support and development mindset for the team 
  • Multicultural awareness and able to work with people from diverse cultures  
  • Flexible and able to embrace and respond to change effectively  
  • Self-motivated and energetic 

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Sales Account Manager

20-Feb-2025
ANYA HOSPITALITY GROUP | 49656 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

ANYA HOSPITALITY GROUP


Job Description

Qualifications:

  • At least 2 years working experience required in this position;
  • Preferably with experience in luxury hotels;
  • Can generate new sales opportunities;
  • Thorough understanding of marketing & negotiating techniques;
  • Proven ability to meet sales quotas;
  • Accommodating and people person;
  • Excellent communication and interpersonal skills;
  • Positive attitude towards work and attention to details;
  • Must be customer-service oriented and have excellent hospitality skills.

Director of Revenue

20-Feb-2025
Sheraton Towers Singapore Hotel | 49673 - Newton, Central Region
This job post is more than 31 days old and may no longer be valid.

Sheraton Towers Singapore Hotel


Job Description

KEY RESPONSIBILITIES:

Drive market share and revenue performance through proper pricing and mix management.
Daily checks on rate discrepancies and total room revenue and occupancy.
Develop overall pricing strategy to include all market segments and distribution channels.
Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
Provide the hotel team with regular updates on hotel performance to include market share and market segments.
Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
Produce accurate forecast on weekly/monthly basis.
Produce all relevant components of the Budget pertaining to Revenue Management.
Identify and develop soft participations/promotions and strategies.

Director of Sales - Corporate (Conrad Centennial Singapore)

20-Feb-2025
HILTON INTERNATIONAL ASIA PACIFIC PTE LTD | 49639 - Singapore
This job post is more than 31 days old and may no longer be valid.

HILTON INTERNATIONAL ASIA PACIFIC PTE LTD


Job Description

Overview of Role

A Director of Sales with Conrad Hotels and Resorts will contribute to Sales plan that maximizes revenue by driving the sale of conference facility space and guest rooms.

What will it be like to work for this Hilton Brand?

We are more than a place to stay; we are a place to Stay Inspired. Our job is to discover what inspires our Guests so that we may ensure an experience of a lifetime. Our job is also to discover what motivates and inspires each of us to consistently provide luxury service.

What will I be doing?

The Director of Sales is responsible for developing a commercial strategy covering all managed room segments (IBT, IT, GT, CMTG, GOV), including residential and non-residential business to maximize the hotel’s total revenue. This role will drive the planning and execution of the commercial strategy and activity through support from the Revenue Management, Catering Sales, Events Management and Marketing.

As Director of Sales, you will build a marketing plan and associated sales activities to execute with the Sales Team to achieve Sales targets and company goals. The Director of Sales will train, coach, and continuously develop the Sales Team. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Lead a team to identify and maximize all business opportunities that translate into revenue for the hotel, be it for Rooms, Food and Beverage including banquets, and other minor operating departments
  • Coach and mentor the team to have the right spirit that would make us a formidable group of customer-focused and enterprising sales force that is second to none
  • Handle business forecasting, budget planning and reviews, sales/marketing analysis, revenue management, pricing, positioning, promotions, advertising and overall marketing
  • Identify critical areas for constant improvements in product, price and service levels, through sound and time sensitive market intelligence
  • Act as a sounding board to the Management for new business opportunities and directly responsible for the hotel's main source of revenue
  • Manage and develop relationships with key internal and external stakeholders. 

Sales Activities

  • Conduct sales call activities to acquire new business and/or solicit business with existing customers. Activities can include sales calls, site inspection, tele-blitz, cold calls, entertainment, FAM trips, trade shows, etc
  • Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence
  • Expand new customer acquisitions and manage contacts with existing Guests and key contacts
  • Conduct “Bring Back Old Business” and repeat calls to increase demand and overall revenue
  • Cross sell other Hilton Worldwide properties wherever possible
  • Build the marketing plan for the hotel to include sales targets based on market analysis
  • All duties and processes to be carried out in line with Hilton brand standards/guidelines e.g. Centre of Excellence
  • Account review to be conducted with the sales team on a quarterly basis to ensure that their performance is in-line with the targets and take any necessary corrective action where required

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Develop and maintain a broad range of product knowledge about the Hotel
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
  • Communicate trends, opportunities and market changes to CD and appropriate parties, as needed
  • Identify new business to achieve individual and team revenue goals and targets
  • Gain understanding of our target customers and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution
  • Willing to commit to firm and unambiguous decisions. Sets up contingencies in case decisions are unsuccessful

Providing Exceptional Customer Service

  • Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
  • Service our customers in order to grow share of the account
  • Execute and supports the company's customer service standards
  • Provide excellent customer service consistent with the daily service basics of the company
  • Set a positive example for guest relations
  • Interact with guests to obtain feedback on product quality and service levels

Administration & Management

  • Handle business enquiry and daily correspondence in a timely and professional manner
  • Create contracts as required
  • Utilize intranet for resources and information
  • Utilize Delphi to manage, document and track all managed account activities
  • Submit daily/weekly/monthly reports to Commercial Director
  • Complete and review monthly reports in a timely manner (owner’s report, MPR, catering occupancy, production report, etc
  • Work closely with the Regional Director of Sales and Hilton Worldwide Sales team to drive business into the hotel
  • Proficient in using hotel’s front office system management tool to manage and track business
  • Proficient in using hotel’s Account Management Tool (Delphi/H360/HIS etc) to manage and track accounts
  • Attend and be attentive in all daily briefings, department/team meetings and any other meeting as required
  • Attend designated training programs
  • Ensure that the team collects the first deposit where required and reviews all contractual terms prior to contracts being sent out
  • Reviews proposals to ensure that all necessary information is captured prior to the team sending it out to clients and is correctly booked in Delphi.
  • Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
  • Conduct performance reviews at least twice a year (Mid-Year and Year-End) for each team member
  • Work closely with the Director of Catering to build a cohesive Business Development team
  • Assist the Commercial Director in ensuring that targets and standards are met in the team

What are we looking for?

A Director of Sales serving Hilton hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:  

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

-         Knowledge of the hospitality industry, current market trends, and economic factors

-         Excellent presentation and creative selling skills to uncover new business. Able to present information logically and confidently verbally and in written form

-         Strong negotiation skills to close business with a maximum yield

-         Proficient in using Microsoft office tools especially Excel to create documents, reports and presentation

-         Ability to read, listen and communicate effectively in both written and spoken English, using correct grammar, spelling and sentence structure

-         Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy

-         Ability to manage time, resources, and personnel effectively and productively

-         Ability to persuade, convince and influence others

-         Persuasive and assertive in communication. Able to present arguments logically and face up to and resolve conflicts or criticism

-         Maintains staff morale and motivation, pays attentions to the development of skills, pro activity and the taking of responsibility

-         Prepared to fit working hours to business needs and to respond personally to work problems at short notice

Personality Characteristics

-         Self-motivated and able to work effectively without constant supervision

-         A passion for sales and target-based performance

-         An outstanding team player

-         Innovative in the delivery of Sales initiatives

-         Enthusiastic to be part of a winning team

-         To have patience and take setbacks positively

-         Stays calm, composed and effective under time pressure and when dealing with difficult or confrontational situations.

What benefits will I receive?

Your benefits will include holiday entitlement - as an employee you can become a member of ‘Go Hilton’ Programme which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.

Reservations Manager

19-Feb-2025
Plantation Bay Holdings Corp | 49594 - Lapu-Lapu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Plantation Bay Holdings Corp


Job Description

  • Manage the day to day operations of reservations.
  • Ensure accuracy and consistency in reservation details, including guest information, payment, arrival and departure details, and special requests.
  • Work closely with Sales and Front Office.
  • Monitor reservation officers performances, and ensures efficiency in handling reservations.
  • Answer correspondences, e-mails for reservations.
  • Generate reports on occupancy and booking trends.
  • Deal with guest's complaints and reviews in a professional and efficient manner

Assistant Reservations Manager25027543

19-Feb-2025
Luxury Hotels & Resorts (Thailand) Ltd. | 49678 - Phuket
This job post is more than 31 days old and may no longer be valid.

Luxury Hotels & Resorts (Thailand) Ltd.


Job Description

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Sales Manager/ Senior Sales Manager (4*/ 5* Hotel)

18-Feb-2025
Talent Trader Group Pte Ltd | 49548 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

Responsibilities:

  • Drive business growth and achieve sales revenue targets.
  • Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
  • Manage key accounts and build strong relationships with clients and partners.
  • Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
  • Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
  • Analyze sales and marketing data to measure performance and identify areas for improvement.
  • Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
  • Ad hoc duties as assigned. 

Requirements:

  • Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
  • At least 3 – 5 years of sales experience (room sales/ MICE/ catering sales), from hospitality industry 
  • Experienced candidate can be considered for Assistant Director position. 

Interested candidates who wish to apply for the advertised position, please send in your resume to salestrader@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Revenue & Distribution Manager (Hospitality Industry)

18-Feb-2025
Talent Trader Group Pte Ltd | 49549 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

Responsibilities

  • Work closely with Cross-Functional team to support the development of the function.
  • Develop and implement effective online distribution strategies to maximise revenue and occupancy for our hotel and resort clients
  • Manage relationships with key online travel agencies (OTAs) and metasearch platforms to negotiate favourable contract terms and drive business
  • Monitor and analyse performance data to identify opportunities for optimisation and make recommendations for improvement
  • Collaborate with cross-functional teams, including marketing and revenue management, to ensure a cohesive and effective distribution approach
  • Stay up-to-date with industry trends and new technologies to identify innovative ways to enhance our online distribution capabilities
  • Provide training and support to hospitality clients to ensure they are maximising the potential of their online distribution channels
  • Ad hoc duties as assigned

Requirements

  • Bachelor or Diploma in Tourism and Hospitality, Business Administration, Finance or equivalent
  • At least 5 years of experience in revenue management, within the hospitality industry
  • Strong understanding of the online travel ecosystem, including OTAs, metasearch platforms, and direct booking channels

 

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

 

EA License No: 13C6305

Reg. No.: R24120209

 

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Vice President for Sales (Makati)

18-Feb-2025
Dempsey Resource Management Inc. | 49471 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Revenue Manager (Hospitality)

18-Feb-2025
iSupport Worldwide | 49512 - Ortigas, Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

iSupport Worldwide


Job Description

Be a part of our fast-growing team and unchain all the possibilities!

 

What is your Mission?

We are looking for Revenue Manager (Hospitality) to optimize revenue opportunities for multiple properties. The role involves performing hands-on revenue management, reviewing and recommending rates and promotions, analyzing market trends, and driving revenue strategies across various platforms. You will oversee forecasting, budgeting, and competitive analysis to ensure the achievement of property objectives, while also training staff on systems and tools to enhance revenue performance.

You will provide the best service to our partner brands by performing these tasks:

  • Maximize revenue opportunities through hands-on revenue management and strategic recommendations.
  • Conduct revenue management for new and transitioning properties to improve and sustain top-line performance.
  • Drive revenue at multiple properties:
    • Review property reports and recommend rates and promotions.
    • Analyze pace and channel reports to identify opportunities.
    • Provide suggestions for forecasting and budgeting.
    • Coordinate revenue management systems and access (Synxis, STR, OTA Insight, etc.).
    • Train property staff on using reports and systems.
  • Ensure continuity in revenue management by handling day-to-day tasks as needed.
  • Review property forecasts and balance the needs of transient and group sales.
  • Monitor and analyze competition through shop reports and the internet, adjusting rates accordingly.
  • Analyze local events to project potential revenue opportunities.
  • Benchmark property performance using competitive reports like STR.
  • Recommend tactical inventory and pricing strategies based on short and long-term forecasts.
  • Identify trends, opportunities, and obstacles using system data, making recommendations with hotel leaders.
  • Ensure accurate and timely revenue management reporting and meetings.
  • Stay informed on hotel rates, room types, and competitor offerings.
  • Create and manage rate plans, packages, and special offers across platforms.
  • Lead revenue management meetings.
  • Maximize room revenue through various distribution channels.
  • Regularly monitor distribution channels for positioning, accuracy, and competitor analysis.
  • Perform audits and system maintenance to ensure content accuracy in PMS and CRS.
  • Communicate strategies and procedures across departments.
  • Review group pick-up reports and communicate with Sales regarding group cut-offs.
  • Oversee flash sale relationships, strategies, and tactics.
  • Report on the production of wholesalers and receptive operators.
  • Perform other tasks as assigned.

 

Who are we looking for? 

  • 5-6 years of experience in revenue management.
  • Strong written and verbal communication skills.
  • In-depth knowledge of hotel front office, housekeeping operations, and accounting procedures.
  • Proficient in hotel property management and point-of-sale systems.
  • Strong computer literacy in Microsoft Office, particularly Word, PowerPoint, and Excel.
  • Financial management skills, including budget management, expense control, and Profit and Loss analysis.
  • Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building.

 

Company Perks

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

Sales Manager (Hotel)

18-Feb-2025
Anchor Land Holdings Inc. | 49513 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

Sales and Partnerships

  • Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
  • Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
  • Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
  • Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

  • Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
  • Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
  • Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

  • Achieve individual and team sales targets by securing group bookings and high-value accounts.
  • Optimize revenue through effective yield management based on approved rates and room categories.
  • Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

  • Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
  • Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
  • Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

  • Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
  • Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
  • Perform additional duties as assigned by the management.

Assistant Director, Sales (Hospitality)

17-Feb-2025
Banyan Tree Hotels & Resorts Pte Ltd | 49434 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Banyan Tree Hotels & Resorts Pte Ltd


Job Description

Main Duties and Responsibilities

We are seeking a dynamic and results-oriented individual to join us as our Assistant Director of Sales. As part of the pre-opening team for the Mandai Rainforest Resorts by Banyan Tree, the incumbent will play a pivotal role in developing a holistic sales strategy to maximize revenue and occupancy for the Resort.

Key Responsibilities

  • The incumbent will assist the Director of Sales and Marketing to develop sales strategies to attain the Resort’s revenue and market share targets. Familiarity with the market is essential, as the incumbent will be required to identify new growth opportunities.
  • To ensure that the strategic objectives of the Resort are met, the Assistant Director of Sales will be required to undertake regular and comprehensive analyses of the Resort’s sales performance and identify appropriate interventions whenever needed.
  • The Assistant Director of Sales will be responsible for building and maintaining strong relationships with clients, travel agents and other stakeholders. In performing this role, the incumbent with host site inspections to promote the Resort’s facilities and services.
  • A key remit of the incumbent would also be to increase the Resort’s brand presence and visibility. The incumbent will partner our Marketing colleagues to organize campaigns and create relevant promotional materials.

Job Requirements

  • Degree or Diploma in Business Administration or a related field.
  • Solid track record of 7 to 10 years’ experience in a similar capacity, preferably in the hospitality industry. Pre-opening experience would be useful.
  • Strong interpersonal, communication and organizational skills.
  • Able to handle matters independently, and able to exercise self-motivation to complete projects.

Assistant Director of Sales - Corporate

17-Feb-2025
M Social Pte Ltd | 49461 - Singapore River, Central Region
This job post is more than 31 days old and may no longer be valid.

M Social Pte Ltd


Job Description

  • Assist in developing and executing sales strategies to maximize revenue.
  • Manage and maintain relationships with key clients and corporate accounts.
  • Lead and mentor the sales team to achieve targets set. 
  • Identify new business opportunities and market trends to drive growth.
  • Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
  • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
  • Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
  • Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, andrecognize good performance.
  • Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
  • Work with other department managers toensure proper staffing levels based on guest volume.
  • Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/ banquet services.
  • Adhoc projects and tasks from time to time

Vice President for Sales (Makati)

15-Feb-2025
Dempsey Resource Management Inc. | 49344 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Assistant Revenue Manager (Hotel)

14-Feb-2025
Mandarin Oriental, Singapore | 49328 - Central Region
This job post is more than 31 days old and may no longer be valid.

Mandarin Oriental, Singapore


Job Description

The Assistant Revenue Manager is responsible for assisting the Director of Revenue Management in development and implementation of revenue strategies, techniques, best practices, and driving total revenue management across the Hotel.

 

Key Responsibilities

  • Manage inventory for the Hotel to maximize revenue in all areas.
  • Assist in developing a consistent and rational pricing and yield strategy across all channels and all segments according to the MOHG pricing guidelines.
  • Accurately prepare Monthly and Weekly Forecasts for all transient segments, group, and other business units.
  • Assist in the preparations of the transient and group rooms budgets, with the input of sales and contribute to the development of the transient and group portion of the Hotel's marketing plan.
  • Assist in providing data to the team for the purpose of analysing and evaluating specific business segments, specific accounts, market segment mix (Group vs. Transient and its sub-segments), room type demand, channel production and geographical mix, recognizing trends and patterns.
  • Analyse and communicate business trends and booking pace to revenue team in comparison to the market, last year, forecast and budget.
  • Analyse transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations.
  • Maintain accurate reservation system information including HOD pages in all Distribution Channels.
  • Regularly check GDS systems for hotel positioning, information accuracy and competitor positioning for the hotel.

Key Requirements

  • Degree in related discipline
  • At least 2 years of related revenue management and optimization experience, preferably with an international luxury hotel chain company
  • Good understanding and experience in revenue management and pricing strategies
  • Possess commercial acumen and an analytical mind
  • Analytical, project management, strategic thinking, and time management skills

Sales & Marketing Manager (Hotel)

14-Feb-2025
Primer Group of Companies | 49316 - Silang, Cavite
This job post is more than 31 days old and may no longer be valid.

Primer Group of Companies


Job Description

DUTIES & RESPONSIBILITIES:

 

Sales & Marketing Development

  • Prepares Sales Reports and annual strategic Sales & Marketing Plan. Work with the organization in preparation of the marketing, advertising, sales plans, programs and annual budget; manages within approved plans and budgets. 
  • Develop effective marketing and communication plans to achieve sales targets
  • Execute marketing plans and strategies effectively with the team
  • Collaborate with the support group to monitor and execute Performance Marketing
  • Annual Strategic Planning Essentials
  • Monthly Revenue Monitoring
  • Profit & Loss Preparation (room and events package costing)
  • Promo Planning
  • Submits weekly / monthly sales report, planned itinerary, entertainment schedule, and weekly expense on a regular basis.
  • Creates an effective Sales Programs that will increase awareness and positive perception of the Hotel, its rooms, amenities, dining services and other events.
  • Direct and manage all group, transient, and banquet sales activities to maximize revenue for the hotel.
  • Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
  • Ability to stand and move throughout the hotel property and continuously perform essential job functions.
  • Develop awareness and reputation of the hotel and the brand in the local community. Prepare corporate rates/ proposals/ contracts for business/ local/ corporate accounts
  • Provides after-sales service and ensures all guest complaints are taken into consideration and discussed with the respective departments if necessary.

Market Development

  • Understands and analyzes relevant data from market and industry analysis, in relation to the components of the marketing plan per event/program.
  • Knowledge of the travel industry, current market trends and economic factors.
  • Direct solicitation calls on locally assigned accounts, selling all hotel space and services from local corporate accounts, airline accounts, leisure package/volume, group bookings and banquets to achieve planned goals on specific assignment.
  • Identifies new market segments and target customers.
  • Conceptualizes programs and activities that drive the market and expand customer base and volume.
  • Identifies the best appropriate medium to utilize for the promotion of The Park.

Sales Planning

  • Ensures overall sales targets are met through proper planning, forecasting, marketing and coordination with support services groups.
  • Develops and implements a sales plan to achieve sales objectives.
  • Is responsible for hotel revenue, strategies, implementation, market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations.

Forecasting

  • Analyzes pertinent data (i.e., market trend, economy, and customer behavior and revenue analysis) and use this data in forecasting of different programs or events in the future.

Re-branding

  • Brand Management
  • Improve overall brand value of the hotel
  • Customer Service Performance Reviews
  • Marketing and Communications
  • Activities & Events

People Management

  • Supports the team in problem-solving  and work strategies 

 

QUALIFICATIONS:

  • Graduate of Hospitality Management, Business Administration, or related field
  • 3-5 years experience in sales and marketing in hotel or hospitality management industry
  • Willing to work daily on site in Silang Cavite

Revenue Manager-Sales (Hospitality)

13-Feb-2025
Yanolja Cloud Solution | 49249 - Cebu City, Cebu
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

 

As a Revenue Manager (Sales), you will leverage your revenue management expertise to consult with potential clients and sell eZee Mint. This role offers a unique opportunity to combine your analytical skills with a flair for sales, directly impacting the growth of our brand across North India.

 

Responsibilities:

 

  • Drive sales for eZee Mint, focusing on dynamic pricing and revenue optimization solutions.
  • Identify, connect, and consult with potential clients, showcasing how our software can revolutionize their revenue strategies.
  • Act as a trusted advisor, using your revenue management experience to provide actionable insights.
  • Conduct product demonstrations and personalized consultations to drive client acquisition.
  • Maintain strong relationships with existing and prospective clients in your assigned region.
  • Collaborate with our sales and support teams to ensure seamless onboarding and client satisfaction.
  •  

Key Competencies for the Role:

 

  • Experience: 3 years in revenue management in hotel industry.
  • Location: NCR-based candidates preferred, but open to candidates from other North India cities with good transport connectivity.
  • Skills: Strong analytical skills, consultative selling abilities, and excellent communication.
  • Mindset: A self-starter with a passion for tech and innovation in the hospitality industry.

 

Requirements:

 

  • Lead Generation
  • Communication Skills
  • Relationship Management
  • Sales Presentation Skills
  • CRM Proficiency
  • Negotiation Skills

Senior / Sales Manager

13-Feb-2025
Pullman Singapore Hill Street. | 49285 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Pullman Singapore Hill Street.


Job Description

Job Responsibilities

  • Achieve daily targeted number of sales calls with effectiveness.
  • Develop business leads for the Hotel on a weekly basis.
  • Prepare monthly list of accounts to penetrate for the following month.
  • Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts.
  • Prepare monthly action plan for main market segment.
  • Perform monthly review account profile on room nights production and average rate.
  • Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge.
  • Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts.
  • Update management on VIP arrivals, meet and greet accordingly.
  • Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
  • Conduct negotiations to achieve the best profit and rates for the Hotel.
  • Attend hotel clients and local community business events to network and maintain high visibility.
  • Update Director of Sales & Marketing on market trends and business leads.

 

Qualifications and Experience

  • Bachelor’s Degree with minimum of 2 years experience in similar capacity
  • Excellent leadership, interpersonal and communication skills.
  • Detail-oriented and highly reliable in thorough execution and follow-through.
  • A team player & builder

 

Revenue Manager-Sales (Hospitality)

13-Feb-2025
Yanolja Cloud Solution | 49250 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Profile Overview:

As a Revenue Manager (Sales), you will leverage your revenue management expertise to consult with potential clients and sell eZee Mint. This role offers a unique opportunity to combine your analytical skills with a flair for sales, directly impacting the growth of our brand across North India.

Responsibilities:

  • Drive sales for eZee Mint, focusing on dynamic pricing and revenue optimization solutions.
  • Identify, connect, and consult with potential clients, showcasing how our software can revolutionize their revenue strategies.
  • Act as a trusted advisor, using your revenue management experience to provide actionable insights.
  • Conduct product demonstrations and personalized consultations to drive client acquisition.
  • Maintain strong relationships with existing and prospective clients in your assigned region.
  • Collaborate with our sales and support teams to ensure seamless onboarding and client satisfaction.

Key Competencies for the Role:

  • Experience: 3 years in revenue management in hotel industry.
  • Location: NCR-based candidates preferred, but open to candidates from other North India cities with good transport connectivity.
  • Skills: Strong analytical skills, consultative selling abilities, and excellent communication.
  • Mindset: A self-starter with a passion for tech and innovation in the hospitality industry.

Requirements:

  • Lead Generation
  • Communication Skills
  • Relationship Management
  • Sales Presentation Skills
  • CRM Proficiency
  • Negotiation Skills

Sales Manager (F&B)

11-Feb-2025
SKY DISTRIBUTION PTE. LTD. | 49090 - East Region
This job post is more than 31 days old and may no longer be valid.

SKY DISTRIBUTION PTE. LTD.


Job Description

Key Responsibilities:
  1. Sales and Revenue Growth:Collaborate with the Food and Beverage Manager to develop and implement strategies to meet and exceed sales targets.
    Analyze sales data and identify opportunities to boost revenue through upselling, promotions, and special events.
    Build and maintain relationships with customers to drive repeat business and customer loyalty.
  2. Operational Support:Assist the Food and Beverage Manager in managing daily bistro operations to ensure a seamless dining experience for customers.
    Coordinate with the kitchen and service teams to ensure smooth workflows and high-quality service.
    Step in to handle operational tasks in the absence of the Food and Beverage Manager.
  3. Team Training and Motivation:Provide training and coaching to team members on upselling techniques and customer engagement strategies.
    Motivate staff to actively contribute to achieving sales goals.
    Assist in scheduling and managing work shifts to align with peak business hours.
  4. Customer Engagement:Lead by example in providing exceptional customer service, resolving customer complaints effectively and promptly.
    Actively engage with customers to promote menu items, specials, and events.
  5. Inventory and Cost Management:Monitor and manage inventory levels for sales-related items, such as promotional materials or packaged products.
    Work closely with the Food and Beverage Manager to ensure cost control measures are in place.
  6. Reporting and Analysis:Track sales performance and prepare detailed reports for management.
    Provide insights and recommendations based on sales trends to drive future growth.
Requirements:
  • Experience:Previous experience in a sales-oriented role within the F&B or hospitality industry (supervisory experience preferred).
    Proven ability to meet or exceed sales targets in a fast-paced environment.
  • Skills and Qualities:Strong sales and customer relationship management skills.
    Excellent communication and interpersonal abilities.
    Highly organized with the ability to multitask effectively.
    Results-driven mindset with a proactive approach to problem-solving.
  • Additional Requirements:Willingness to work split shifts, weekends, and public holidays.
    Physical ability to work on your feet for extended periods.

Revenue Manager

11-Feb-2025
Worldwide Hotels Management (H) Pte. Ltd. | 49144 - Marine Parade, Central Region
This job post is more than 31 days old and may no longer be valid.

Worldwide Hotels Management (H) Pte. Ltd.


Job Description

The Revenue Manager leads the revenue strategy for the Worldwide Hotels portfolio, leveraging advanced data analysis, market intelligence, and strategic planning. This role drives revenue growth by optimizing pricing, inventory, and distribution strategies across all channels.

 

KEY KPI’s 

  • KPI 1: Lead the identification and resolution of revenue challenges affecting the RevPAR Index for the Worldwide Hotel portfolio, ensuring strategies are promptly adjusted.
  • KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
  • KPI 3: Analyse and optimise distribution channel performance to maximize revenue opportunities, ensuring full optimisation for Direct channels, GDS, OTAs, and other key channels. 

 

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

  • Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System 
  • Lead the WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review. 
  • Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
  • Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
  • Generate detailed reports and presentations, providing actionable recommendations that align with the overall revenue strategy.
  • Drive revenue initiatives across the organization, mentor junior associate, and lead cross-functional teams to execute revenue strategies.
  • Challenge existing processes and systems, seeking innovative solutions to drive revenue, enhance value, and improve operational efficiency.
  • Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution. 
  • Participate in company's sustainability effort for the environment and being an inclusive employer.

 

Job Requirement

  • Degree in Hospitality, Business, or a related field from a recognized institution with 4-5 years of progressive experience in revenue management within the hotel industry.
  • Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS, and advanced BI tools. Proficiency in Excel, PowerPoint, and data analysis tools.
  • Demonstrated expertise in strategic planning, data analysis, and problem-solving. Ability to translate complex data into actionable business strategies.
  • Strong leadership skills with the ability to guide teams, communicate effectively, and drive results across departments. High levels of flexibility and a proactive approach to identifying and implementing revenue-generating opportunities.
  • Strong team playing skills and act with utmost integrity.

Cluster Revenue Manager25023076

11-Feb-2025
The St. Regis Singapore | 49105 - Tanglin, Central Region
This job post is more than 31 days old and may no longer be valid.

The St. Regis Singapore


Job Description

JOB SUMMARY 

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy 

• Updates market knowledge and aligns strategies and approaches accordingly.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions to achieve them.

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation.

• Communicates proactively with properties regarding rate restrictions and strategy.

• Manages rooms inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Leads efforts to coordinate strategies between group sales offices.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

• Promotes and protects brand equity.

Building Successful Relationships

• Develops and manages internal key stakeholder relationships in a proactive manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Attends staff/forecast/long range meetings as requested by properties.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Revenue and Reservations Manager

10-Feb-2025
Scottland Leisure, Inc. (The Lind Hotels) | 49043 - Libis, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Scottland Leisure, Inc. (The Lind Hotels)


Job Description

Revenue Management :

  • Develop and implement revenue management strategies that align with the organization's customer service and personalized experience goals.
  • Analyze market demand, customer preferences, and pricing trends to set optimal room rates and pricing strategies that balance profitability and guest satisfaction.
  • Regularly assess the effectiveness of pricing strategies and make adjustments to maximize revenue and occupancy.
  • Collaborate with the sales and marketing team to develop packages and promotions that enhance the guest experience while driving revenue.

Reservations Management:

  • Oversee the reservations department and ensure a seamless and personalized booking process.
  • Manage the reservations system, ensuring accurate and up-to-date inventory management, rate updates, and room availability.
  • Monitor reservation channels (phone, email, online travel agencies, etc.) to ensure prompt and personalized responses to booking inquiries.
  • Implement and maintain reservation policies and procedures that prioritize guest preferences and satisfaction.
  • Train and supervise reservation staff to provide exceptional customer service, handle special requests, and personalize the booking experience.

Customer Service and Personalized Experience:

  • Foster a customer-centric culture throughout the organization, emphasizing personalized service and exceeding guest expectations.
  • Collaborate with the front office and guest services teams to ensure a seamless transition from reservation to arrival and departure, providing a consistent and personalized guest experience.
  • Implement guest recognition programs and loyalty initiatives to enhance customer satisfaction and loyalty.
  • Resolve escalated guest issues and complaints related to reservations, demonstrating empathy and finding appropriate solutions.
  • Regularly seek guest feedback and insights to identify areas for improvement and opportunities to enhance the personalized experience.

Data Analysis and Reporting:

  • Collect and analyze guest data, including preferences, feedback, and stay patterns, to identify opportunities for personalization and improved guest experiences.
  • Generate reports and provide insights to the management team on guest satisfaction metrics, revenue performance, and areas for improvement.
  • Utilize data to develop strategies and recommendations for enhancing customer service and the personalized experience.

Collaboration and Communication:

  • Collaborate closely with various departments, including sales, marketing, front office, and guest services, to align revenue strategies with customer service goals.
  • Communicate reservation-related information, guest preferences, and special requests to internal teams to ensure a seamless guest experience.
  • Work with the sales and marketing team to create targeted campaigns that highlight personalized experiences and attract potential guests.
  • Maintain positive relationships with online travel agencies and other distribution channels while ensuring consistency in guest experience and pricing.

Technology and Systems Management:

  • Stay abreast of industry trends and advancements in reservation and guest management systems.
  • Evaluate and implement technology solutions that enhance customer service and enable personalized experiences.
  • Ensure the accuracy and integrity of guest data in the reservations and customer relationship management systems.
  • Provide training and support to staff on reservations and guest management systems to maximize their effectiveness in delivering personalized experiences.

Required Skills 

  • Strong analytical skills.
  • Strategic thinking
  • Effective communication within internal and external stakeholders, including management, sales teams, and guests.
  • Proficiency in Microsoft Office;
  • Attention to details;
  • Problem solving skills

 

 Qualifications

  • Minimum of 3-5 years’ experience in related position;
  • Hospitality/Tourism or other Business Management related course;
  • Can work effectively under time pressure
  • Must be willing to work full time and onsite at the Corporate Office in Libis, Quezon City. 

 

Experience 

  • Experience in a 5-star or luxury hotel.
  • Experience in resort or 5-star hotel chain in Revenue and Reservations. 

Assistant / Manager - Business Development, Casino - International Marketing.

10-Feb-2025
Marina Bay Sands Pte Ltd | 49075 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Assistant / Manager - Business Development, Casino - International Marketing (IndoChina Region)

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Be part of our diverse and inclusive team.

Job Responsibilities

As an Assistant Manager / Manager - Business Development, Casino - International Marketing (IndoChina Region), your key responsibilities would include but not limited to:

Customer Engagement and Relationship Management

  • Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
  • Promote gaming products and services to the target market segments, especially towards the Premium players
  • Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
  • Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
  • Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
  • Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
  • Provide accurate information especially the financial status for credit line recommendation of Premium player
  • Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due

Customer Engagement and Relationship Management

  • Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.

Job Requirements

Education & Certification

  • Diploma/Degree in hospitality or related field preferred

Experience

  • Possess a minimum of 2-3 years solid experience in managerial positions in the field of Casino Marketing or player development.

Other Prerequisites

  • Able to communicate with guests effectively in English and Vietnamese as the successful incumbent will be required to communicate with Vietnamese guests.
  • In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy
  • In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS.
  • Knowledge of ACSC, Opera as well as Table Touch system is preferred.
  • Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc.
  • Highly motivated, self-manageable, and sales-driven in a collaborative work culture
  • Customer-centric and service-oriented, focused on hospitality and the customer experience
  • Adept at balancing the need for multi-tasking and prioritization of tasks
  • Embrace challenges and overcomes obstacles with positive attitudes
  • Possess an ability to handle conflicts and solve problems in a culturally diverse environment
  • Champion a culture of collaboration, learning, and adaptability amongst team members
  • Seek continuous learning and improvement in personal and professional capacities

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Sales Manager Philippines

8-Feb-2025
RateHawk | 48935 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

RateHawk


Job Description

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Sales Manager, you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base.

This is a remote vacancy open to candidates residing in the Philippines.

Requirements

  • Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
  • Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
  • Build a strong, long-lasting relationship with new partners;
  • Prepare, execute, and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
  • Manage accounts until the first purchase is made;
  • Compliance control with commercial conditions by partners, including the payment flow;
  • Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
  • Provide market & competitive environment analysis;
  • Provide regular comprehensive reporting through CRM and internal systems;
  • Initiate API deals with potential and existing partners.

Key Qualifications

  • Relevant Experience. Minimum of 3 years of successful experience in sales management or business development of B2B companies within the travel industry;
  • Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
  • Language knowledge. Fluent in Tagalog and English;
  • Travel Requirements. Up to 40% of travel time may be required; 
  • Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
  • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
  • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Competence in API technology deals is a plus.

Benefits

We Offer You

  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.

Hotel Operations Sales Manager

7-Feb-2025
Luisita Central Park Hotel, Inc. | 48906 - Tarlac City, Tarlac
This job post is more than 31 days old and may no longer be valid.

Luisita Central Park Hotel, Inc.


Job Description

· Reports to and assists the Hotel Manager in running the hotel

· Ensure hotel premises are clean, tidy, and ambient and hotel equipment and fixtures are in good working condition to receive and tend guests

· Ensures hotel personnel service readiness, staff grooming and hospitality culture

· Monitor the coordination between the different parts of a hotel to ensure smooth and efficient operations

· Conduct regular operations team meeting with all concerned personnel daily / weekly to discuss routine operational matters, sales and profit targets, expense management, upcoming event preparations, feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to JGC.

· Drafts and recommends needed operational manuals and standard hotel procedures and ensures its implementation in all departments through routine operational checks.

· Organize training programs to enhance the job skills and performance of hotel personnel

· Inspect hotel inventory to check available stock and determine the need for stocking

· Liaise with the marketing staff to address social media complaints and negative ratings and develop and implement strategies for growing the business

· Schedule work shifts and tasks to hotel staff according to their specialty

· Recommends renovation and repair works for hotel amenities

· Available anytime to resolve any urgent problems on emergencies

 

Revenue Manager

6-Feb-2025
Amara Singapore | 48830 - Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Singapore


Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

 

Job Responsibilities:

  • Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.
  • Conduct daily pick-up analysis, strategy adjustments and reporting.
  • Perform competitive benchmark studies and follow market trends.
  • Create and maintain a 13-month rolling demand calendar.
  • Create and develop pricing strategies in conjunction with the individuality of each hotel.
  • Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
  • Manage and oversee strategy for all 3rd party distribution.
  • Responsible for assessing, analysing and pricing group business strategies
  • Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.
  • Ensure all related systems are configured correctly, validated and working to full capacity.
  • Work in liaison with hotel sales and reservations departments as a team.
  • Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.
  • Conduct quarterly property performance review and develop a strategic and tactical action plan.
  • Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
  • Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
  • Reduce the cost of distribution by finding new less expensive means of delivering business.
  • Prepare an outline for and support the annual revenue budget process.
  • Inspire Hotel’s HODs to further embed a revenue management culture.

 

Job Requirements:

  • Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
  • Strong communication and presentation skills required.
  • Proficiency in MS Office applications and Hotel systems.
  • Excellent Interpersonal skills.
  • Highly analytical and commercial minded.
  • 5 years of hands-on Hotel Revenue Management experience.

Hotel Head of Sales (Rooms and Events)

6-Feb-2025
DUSIT THANI | 48871 - East Region
This job post is more than 31 days old and may no longer be valid.

DUSIT THANI


Job Description

As the Head of Sales (Rooms and Events), you be a key Executive Committee Member, reporting directly to the General Manager. This strategic leadership role is responsible for maximizing revenue across room sales and event spaces, ensuring seamless integration between sales, marketing, and operations to drive business growth.

This role requires a seasoned leader with a strong luxury hotel or resort background, capable of developing high-impact sales strategies, managing high-profile clients, and fostering a high-performance sales culture.

 

Key Responsibilities

1. Sales Leadership

  • Develop and execute a comprehensive sales strategy to maximize occupancy, event bookings, and total revenue performance.
  • Lead the Rooms & Events Sales team in identifying new business opportunities and expanding corporate, MICE, leisure, and wedding segments.
  • Work closely with Revenue Management and Marketing teams to optimize pricing, promotions, and distribution strategies.
  • Conduct regular market analysis and stay ahead of industry trends to ensure a competitive edge.
  • Oversee budget planning, expense control, and forecasting for Rooms & Events Sales.
  • Lead and develop a high-performing sales team, setting clear targets and KPIs while fostering professional growth.
  • Collaborate with all departments, including Front Office, Reservations, Food & Beverage, and Marketing, to ensure seamless guest experiences.
  • Regularly report sales performance, market insights, and business development plans to the General Manager and Executive Committee.
  • As a Head of Sales (Executive Committee Member), contribute to overall hotel strategy and key decision-making processes.

2. Client Relationship & Event Management

  • Serve as the primary contact for VIPs, corporate accounts, and event planners, ensuring exceptional service and client retention.
  • Oversee the execution of major corporate events, MICE groups, and luxury weddings, ensuring alignment with brand standards.
  • Negotiate and manage contracts, securing long-term partnerships and repeat business.
  • Ensure flawless coordination of rooms and events sales efforts for seamless service delivery.

3. Resort & Luxury Hospitality Expertise

  • Utilize resort experience to enhance offerings, creating unique, high-end guest experiences.
  • Develop all-inclusive sales strategies for leisure groups, incentive travel, and destination events.
  • Ensure a deep understanding of international and high-end clientele preferences, tailoring services accordingly.

4. Compliance & Reporting

  • Ensure that all sales activities adhere to hotel policies, brand standards, and legal requirements.
  • Deliver monthly and quarterly sales reports to the General Manager.
  • Continuously monitor team performance and implement data-driven improvements to drive revenue.

 

Qualifications & Experience

  • Bachelor’s degree in Business, Hospitality Management, or a related field.
  • 10-12 years of experience in hotel sales, with at least 3-5 years in a senior leadership role.
  • Resort experience is highly preferred, especially in luxury or destination properties.
  • Proven track record of driving revenue and exceeding sales targets in the hospitality industry.
  • Strong expertise in room revenue management, event sales, and MICE business development.
  • Executive-level leadership experience with the ability to influence and drive strategic decisions.
  • Ability to travel for sales visits, trade shows, and business development opportunities.

 

Key Competencies

  • Strategic leadership and vision in luxury hospitality sales
  • Proven ability to drive revenue growth and maximize profitability
  • Exceptional client relationship management and negotiation skills
  • Ability to lead cross-functional teams and collaborate at the executive level
  • Resort and luxury hotel experience to enhance guest experiences

Food & Beverage Sales Manager

5-Feb-2025
Raffles Hotel Singapore | 48791 - Central Region
This job post is more than 31 days old and may no longer be valid.

Raffles Hotel Singapore


Job Description

Job Summary

The Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales.  Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale.  This position is also responsible to follow through on all matters pertaining to events and functions in the hotel as well as the servicing of conference groups.

He/she to observe and adhere to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Achieves both individual and team revenue as well as profit goals as per budget and forecast

  • Achieves sales objectives and measurable goals set by management in terms of revenue as well as other financial KPIs based on budget.
  • Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
  • Establishes close working relationships with existing guests.
  • Understands the needs of the ever-changing market.
  • Strong conversion in corporate / wedding enquiries.
  • Presents hotel’s products and offerings to guest.
  • Efficient negotiation and upselling to maximize revenue.
  • Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on meeting planner and guest experience

  • Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
  • Familiarises with the house system. (Opera, Seven Rooms)
  • Timeliness in responding to enquiries from various platforms.
  • Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
  • Focuses on the client experience and is present pre and post events where needed.

Delivery of a successful event

  • Effective communication among colleagues (inter departments) in a timely manner.
  • Evaluates guest satisfaction and encourages continuous work improvement.
  • Maintains a good working relationship with external suppliers.

Contributing to the hotel goal

  • Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
  • Active participation in departmental meetings and trainings.
  • Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
  • Contributes to the hotel’s CSR efforts.
  • Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
  • Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

  • Diploma / Degree in Hotel / Hospitality Management.
  • Minimum of 2 years of relevant experience in the food and beverage sales in the food and beverage / hotel industry preferably in Singapore.
  • Work experience in a Luxury Hotel or Luxury Brand is an advantage.
  • Strong working knowledge of Microsoft Outlook, Microsoft Office, Opera, and Restaurant Reservation System will be an advantage.

Competencies

  • Good interpersonal skills with ability to communicate with all levels of employees and customers.
  • Service oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Good presentation and influencing skills.
  • Multicultural awareness and able to work with people from diverse cultures.
  • Flexible and able to embrace and respond to change effectively.
  • Ability to work independently and has good initiative under dynamic environment.
  • Self-motivated and energetic.
  • Ability to prioritise work tasks and has a sense of urgency.
  • IT Savvy and well versed with systems.

Benefits of Joining Raffles Hotel Singapore

  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

SALES MANAGER

5-Feb-2025
Green Sun Hotel Management, Inc. | 48768 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Green Sun Hotel Management, Inc.


Job Description

  • Develop and implement strategic sales plans to achieve and exceed revenue targets.
  • Build and maintain strong relationships with corporate clients, travel agencies, and event planners to drive business opportunities.
  • Conduct market research to identify new business opportunities and stay abreast of industry trends.
  • Collaborate with the marketing team to create promotional materials and campaigns that enhance the hotel's visibility.
  • Negotiate and finalize contracts, ensuring favorable terms and conditions for both the hotel and clients.
  • Regularly evaluate sales performance and provide reports to senior management.

Job Qualifications

  • Bachelor's degree in Hospitality Management, Business, or a related field.
  • 2 years of experience in hotel sales or a related role.
  • Proven experience in hotel sales management, with a track record of meeting or exceeding sales targets.
  • Strong understanding of the hospitality industry and market trends.
  • Excellent communication and negotiation skills.
  • Ability to build and maintain positive relationships with clients and colleagues.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office and Google Suite.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and retirement plans.
  • Employee discounts on hotel stays and dining.
  • Vacation, Sick and bereavement leaves.
  • Opportunities for professional development and advancement.
  • Other benefits and privileges as per company policy 

Hotel Director of Sales and Marketing

4-Feb-2025
Stealth Global Marketing Solutions Inc. | 48695 - Bohol, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Stealth Global Marketing Solutions Inc.


Job Description

Experienced and results-driven Director of Sales and Marketing to lead the hotel sales and marketing teams in developing and executing strategies that drive business growth, brand visibility, and revenue. This leadership role involves overseeing both sales and marketing efforts, setting targets, optimizing campaigns, and managing a high-performing team to achieve organizational goals. The ideal candidate will have a proven track record in sales strategy, marketing leadership, and cross-departmental collaboration.

Minimum of 7 years of experience in hospitality sales, with at least 5 years in a managerial role.

Assistant Reservations Manager

4-Feb-2025
Private Advertiser | 48674 - Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

  • Respond to enquiries about Hotel products and services by telephone, fax, email etc.
  • Determine guest needs and quote the appropriate room and rates as per requirements and up-sell Hotel products and services.
  • Understanding and follow the revenue management strategies, to sell levels, directed rates and apply these methods on day to day operations.
  • Coordinate and communicate with all other business units to ensure a smooth operation.
  • Maintain knowledge of special rates, offers and any other promotions and packages.
  • Receive training in functions and operation of related departments/ sections to facilitate subsequent transferability between departments/ sections and to provide greater promotional opportunities.
  • Assist guests in hotel reservations requests.
  • Demonstrate the ability to interact with guests, employees and third parties that reflects highly on the hotel brand experiences.
  • Responsible for facilitating reservations operations and procedures within guests, colleagues and public.
  • Ensure all reservation information in all correspondences and reservations system is accurate.
  • Provide efficient and courteous telephone service to guests and callers.
  • Be completely familiar with the hotel products and services including operating time and days of the week for all outlets, hotel policies and the computer system.
  • Ensure the process for FIT reservations are adhered to.
  • Maintain professional business confidentiality.
  • Perform duties and responsibilities in a confidential manner whenever applicable.
  • Perform related duties and special projects as assigned.

Regional Manager/Assistant Manager, Licensing Sales

4-Feb-2025
Pacific Licensing Studio Pte Ltd | 48744 - Central Region
This job post is more than 31 days old and may no longer be valid.

Pacific Licensing Studio Pte Ltd


Job Description

Overall Responsibilities

The Regional Licensing Sales Manager/Assistant Manager plays a pivotal role in working together with the Partner and Business Unit to achieve the goals and objectives set by the Company across SEA, particularly in Singapore and Malaysia. Through effective planning and budgeting, he/she will strive to achieve his/her quarterly and annual revenue target.

In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company and turning the leads into business deals. He/she will also be responsible for servicing and establishing excellent relationships with the clients.

 

Main Responsibilities

Sales & Business Development

  • Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
  • Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses,
    forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
  • Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business. 

Team/Client Management and Service

  • Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
  • Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
  • In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
  • Report to Partner on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management. 

Monitor Licensee Obligations

  • Conduct regular business review with key licensees to ensure product development, product
    penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
  • Enhance retail visibility for brands/licensed products.
  • Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Account Receivables

  • Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

 

Job Requirements

  • University degree in relevant field or extensive professional experience.
  • Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities across categories such as Fashion/Lifestyle/FMCG etc.
  • Track record of sales achievement in SEA region. 
  • Strong organizational, presentation and team leadership skills.
  • Fluency in all Microsoft applications & database solutions.
  • Personable and diplomatic in handling clients from all levels, with good understanding of regional market needs.

Director of Sales

4-Feb-2025
Mandai Resorts Pte. Ltd. | 48707 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities
We are seeking a dynamic and results-oriented individual to join us as our Director of Sales.  As part of the pre-opening team for the Mandai Rainforest Resort by Banyan Tree, the incumbent will play a pivotal role in developing a holistic sales strategy to maximize revenue and occupancy for the Resort.

 

Key Responsibilities
• The incumbent will develop and drive the sales strategies to attain the Resort’s revenue and market share targets.   As the incumbent will take ownership for the achievement of these targets, familiarity with the market is essential, given the need to identify new growth opportunities. 
• To ensure that the strategic objectives of the Resort are met, the Director of Sales will be required to undertake regular and comprehensive analyses of the Resort’s sales performance and identify appropriate interventions whenever needed.  
• The Director of Sales will be responsible for building and maintaining strong relationships with clients, travel agents and other stakeholders.  In performing this role, the incumbent with host site inspections to promote the Resort’s facilities and services.
• A key remit of the incumbent would also be to increase the Resort’s brand presence and visibility.  The incumbent will partner our Marketing colleagues to organize campaigns and create relevant promotional materials.


Job Requirements
• Degree or Diploma in Business Administration or a related field.  
• Solid track record of 8 to 12 years’ experience in a similar capacity, preferably in the hospitality industry.  
• Strong interpersonal, communication and organizational skills.
• Able to handle matters independently, and able to exercise self-motivation to complete projects.
 

Assistant Manager/Manager, Events Sales (Corporate)

4-Feb-2025
Shangri-La Singapore | 48675 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Shangri-La Singapore


Job Description

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for Assistant Manager/Manager, Events Sales (Corporate)

As an Assistant  Manager/Manager, Events Sales (Corporate), we rely on you to : 

  • Assist the Director, Event managing and executing sales effectively, communicate and achieving targeted goals and objective with team members
  • Responsible for corporate events sales activities in both local and international partners
  • Implement the sales activities and action plans outlined in the sales plan of the hotel 
  • Maintain sales and service standards of the team 

We are looking for someone who :

  • Has a passion for Sales 
  • Is a strong team player
  • Has a can-do attitude
  • Enjoys crafting creative and best-fit solutions for business partners and customers
  • Has strong interpersonal and communication skills
  • Able to engage in a friendly and professional manner with business partners and customers

Director of Revenue Management & Raffles Service

3-Feb-2025
Raffles Hotel Singapore | 48646 - Central Region
This job post is more than 31 days old and may no longer be valid.

Raffles Hotel Singapore


Job Description

Job Summary

The Director of Revenue Management and Raffles Service is responsible for overseeing and optimising the hotel's revenue strategy, ensuring maximum profitability through pricing, inventory management, and forecasting. This role involves analysing market trends, guest demand, and competitor pricing to develop strategies that align with the hotel’s financial goals. The Director of Revenue Management also works closely with other departments, and ensures data-driven decisions to improve overall revenue performance. Key tasks include managing pricing structures, implementing dynamic pricing models, setting performance targets, and using analytics tools to predict demand and identify growth opportunities. This role requires a strong understanding of financial metrics, market analysis, and leadership skills to drive the organization's revenue goals.

In addition, the role will also oversees the Raffles Service operations to optimise systems, enhance booking and call efficiency, and increase revenue opportunities, such as upselling and managing dining capacity.

Candidate Profile

Knowledge and Experience

  • Minimum 4 years of experience in a related area/role.
  • Degree preferably in the area of business or hospitality.
  • Strong strategic business thinking and orientation.
  • Thorough knowledge of property systems, Point-of-Sale, Accounting System, Revenue Management and Reservation systems.
  • Aptitude for project management, multi-tasking and managing numerous sources.
  •  
  • Ability to consolidate and analyse large volumes of data in an efficient manner.
  • Strength in the use of Word, Excel and PowerPoint and other work related systems.

Competencies

  • Comfort and skill in communication (both verbally and in a written manner) with all levels of colleagues.
  • Fluency in English and one other language.
  • Proven experience in analysis and problem solving.
  • Strong leadership skills required.
  • Sense of urgency.
  • Ability to work effectively and contribute to the team.
  • Multicultural awareness and ability to work with people from diverse cultures.

Group Distribution Manager

31-Jan-2025
Naumi Hotels SG Pte Ltd | 48543 - Central Region
This job post is more than 31 days old and may no longer be valid.

Naumi Hotels SG Pte Ltd


Job Description

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

We are seeking for someone for the role of Group Distribution Manager. This role is in charge of managing and optimizing the hotel’s room distribution strategy across various sales channels. This includes ensuring that room availability and rates are accurately updated in online travel agencies (OTAs), global distribution systems (GDS), direct channels, and other third-party platforms to maximize occupancy and revenue.

Key Responsibilities:

  • Channel Management: Manage the hotel’s distribution platforms, ensuring room availability and rates are correctly reflected on all sales channels, including OTAs (e.g., Expedia, Booking.com), GDS (e.g., Sabre, Amadeus, Roomstay), direct booking websites, and other third-party sites.
  • Rate and Inventory Management: Set, adjust, and optimize room rates and availability to ensure maximum occupancy and revenue, using pricing strategies that align with the hotel's goals.
  • Distribution Strategy: Develop and execute distribution strategies, including market segmentation, overbooking policies, and promotions to increase visibility and sales.
  • Market Analysis: Monitor and analyse competitor pricing and market trends to make informed decisions on distribution and pricing strategies.
  • Reporting and Forecasting: Generate regular reports on room sales, channel performance, and revenue metrics, providing insights for improving the distribution strategy.
  • Collaboration with Other Departments: Work closely with the Revenue Management, Sales, and Marketing teams to ensure consistency in pricing and inventory distribution.
  • Supplier Relationship Management: Build and maintain strong relationships with OTAs, GDS providers, and other third-party distributors to ensure the best possible rates, visibility, and support.
  • Technology Management: Oversee the proper functioning and integration of distribution technologies (e.g., channel manager, property management system) and ensure they are regularly updated and optimized.
  • Optimization of Direct Bookings: Work to improve the performance of the hotel's direct booking channel, driving more traffic and conversions on the hotel’s website.
  • Problem Resolution: Resolve distribution issues, such as overbookings, inventory discrepancies, and payment issues, quickly and efficiently to minimize guest dissatisfaction.

Required Skills & Qualifications:

  • Bachelor degree in Hospitality Management, Business Administration, or a related field.
  • Proven experience (typically 3-5 years) in hotel distribution or revenue management.
  • Strong knowledge of hotel distribution systems (e.g. Siteminder, Opera Cloud, GDS, OTA extranets).
  • Familiarity with OTAs, such as Expedia and Booking.com
  • Excellent communication and negotiation skills.
  • Analytical skills with a data-driven approach to decision-making.
  • Ability to work under pressure and handle multiple tasks in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Excel and other data analysis tools.

Grow your career with us ! We look forward to having a conversation with candidates who have the expertise and experience for this role.

Director of Sales

31-Jan-2025
The Peninsula Manila | 48512 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

The Peninsula Manila


Job Description

Overview of the role

We are looking for a versatile and passionate Director of Sales to manage daily operations of room sales and achieve optimum revenue through the attainment of strategic goals as set in the marketing plan.

Key Accountabilities

  • Aggressively target the solicitation of business from key market segments: negotiated corporate, consortia, wholesale, partnership programs, government, and group (i.e., meeting, incentive, convention and event) to achieve annual room and banquet revenue targets.
  • Support revenue management, digital marketing and public relations in developing room and banquet offerings targeting guest direct and online travel agents.
  • Support food and beverage, spa, and events in achieving revenue and marketing goals.
  • Develop sales strategy, promotions, activities, and budget as required to support the DOSM in preparing the annual marketing plan and budget.
  • Is responsible for developing and implementing domestic and international sales calls, client receptions, sales showcases and more.

General Requirements

  • College graduate with at least (1) year notable experience as DOS or a similar role
  • Results-oriented and driven, with strong attention to detail
  • Aggressive, passionate and highly motivated in meeting sales goals
  • With pleasant personality and can work well under pressure
  • Self-starter, mature, independent and a team player

About The Peninsula Manila

Set in the vibrant central business district of Makati City, The Peninsula Manila has set the benchmark for luxury and sophistication in The Philippines for more than four decades. Affectionately known among locals as the ‘Jewel in the Capital’s Crown,’ the hotel provides a haven of luxury and elegance for discerning guests.

Cluster Director of Revenue Management

31-Jan-2025
RAFFLES SENTOSA SINGAPORE | 48549 - Singapore
This job post is more than 31 days old and may no longer be valid.

RAFFLES SENTOSA SINGAPORE


Job Description

JOB SUMMARY

Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles Sentosa Singapore. The CDRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

REVENEUE MANAGEMENT

· Lead strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.

· Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.

· Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.

· Create short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics

· Participate in the annual budget process and produces long term projections, as required.

· Participate actively in ownership conversations and presentations.

· Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.

· Chair and prepare materials for the weekly Revenue Management Meetings, following Brand guidelines.

· Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.

· Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.

· Direct and manage all channel distribution strategies. Evaluates new business opportunities related to booking channels.

· Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.

· Manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel, together with the Marketing team. Evaluates extranet enhancements.

· System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.

· Oversee content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.

· Oversee relationship with GRC and Distribution services teams.

· Maintain relationships with local market competitors to keep informed of trends and news.

RESERVATIONS

· Ensure smooth daily Reservation operations.

· Analyse key performance indicators including conversion, average call time, abandon rate, call quality and guest experience.

· Ensure high level of performance by the reservation team in delivering a delightful and seamless guest experience, including training and providing support for the team and liaise with operational teams.

· Maintain and optimise reservation systems with accurate tracking and delivery of rates to all distribution channels.

GENERAL MANAGEMENT

· Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

· Ensure all brand/operating standards and/or LQA are observed and targets achieved.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Revenue Management or equivalent

· Minimum 5 years of relevant revenue and/or reservations hospitality .experience in a managerial appointment

· Strong business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Strong analytical skills and attention to detail

· Strong working knowledge and technical skills in Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred

· Highly organised and able to multi-task

Director of Sales and Distribution - Hotel

30-Jan-2025
Anchor Land Holdings Inc. | 48484 - Paranaque City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

Director of Sales & Distribution is a key leadership role responsible for driving the hotel's revenue growth through strategic sales initiatives and effective distribution management. This individual oversees all sales efforts, develops distribution strategies, manages relationships with partners, and ensures alignment with the hotel’s overall business objectives.

Sales Management:

  • Develop and implement sales strategies to maximize revenue across market segments (corporate, leisure, MICE, etc.).
  • Lead and mentor the sales team to achieve performance targets and ensure professional development.
  • Conduct market research and competitor analysis to identify trends, opportunities, and threats.
  • Collaborate with the marketing team to design and execute promotional campaigns, partnerships, and client engagement activities.
  • Build and maintain relationships with key accounts, corporate clients, and travel agencies to increase repeat and group bookings.

Distribution Management:

  • Oversee the hotel’s distribution channels, including direct booking platforms, OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and third-party partners.
  • Optimize channel performance by monitoring pricing, availability, and inventory distribution.
  • Manage relationships with distribution partners to enhance visibility and increase bookings.
  • Ensure seamless integration of technology platforms for channel management and revenue optimization.
  • Analyze booking patterns, conversion rates, and distribution costs to inform strategy adjustments.

Revenue Generation:

  • Work closely with the Revenue Management team to develop pricing strategies that align with market demand and hotel positioning.
  • Monitor the achievement of revenue targets and KPIs (e.g., RevPAR, ADR, occupancy).
  • Identify cross-selling and upselling opportunities to enhance revenue streams.
  • Forecast sales and distribution performance and prepare regular reports for senior management.

Strategic Planning:

  • Create long-term business plans and budgets in line with the hotel’s objectives.
  • Identify and target emerging markets to expand the hotel's presence and increase profitability.
  • Collaborate with other departments (e.g., Operations, F&B, and Marketing) to align sales and distribution strategies with overall guest experience.
  • Represent the hotel at trade shows, industry events, and networking opportunities to promote its brand and services.

Sales Manager

29-Jan-2025
Filinvest Hospitality Corporation | 48451 - Muntinlupa City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Filinvest Hospitality Corporation


Job Description

Filinvest Hotel: CRIMSON HOTEL FILINVEST CITY MANILA

Drives overall hotel revenue and profitability by achieving monthly targets and objectives. Develops, builds, and nurtures long-term relationships with clients to meet revenue, profitability, and guest satisfaction goals. Ensures the highest standards of service are delivered while effectively implementing management policies and procedures. Acts as the primary contact for assigned accounts, ensuring an exceptional and seamless guest experience at Crimson Filinvest City Manila, a 5-star hotel.

Sales Function

  • Personally, manages and oversees key accounts across all revenue-generating market segments of the hotel.
  • Develops strategies to secure and maintain the hotels preferred status with global accounts, maximizing revenue contributions at the property level.
  • Creates and implements effective business development strategies to ensure sustainable and profitable growth for rooms and all other revenue centers.
  • Monitors and manages departmental operations to align with the hotels financial objectives, ensuring budgeted goals are achieved or exceeded.
  • Continuously assesses pipeline accounts, evaluating their viability and revenue potential.
  • Ensures high visibility of the hotel in key market areas through direct sales efforts, phone calls, written communication, and other engagement strategies.
  • Recommends a strategic room rate structure, including corporate, wholesale, long-stay, and group rates, to optimize revenue generation.
  • Conducts site inspections and oversees all aspects of familiarization group visits, including inquiries, coordination, and execution, to ensure seamless delivery and guest satisfaction.

Marketing Planning

  • Monitor competitors performance and share relevant information to keep abreast in the industry trends and market conditions.
  • Supports and acts in accordance to the approved Sales Action Plan to boosts the sales strategy.
  • Accurately forecast business block allocation both for rooms and banquet segments.

Administration

  • Maintains all sales systems, such as database, sales records and reports, conference calendar, traces of history pipeline, revenue stream, and potentials.
  • Monitors monthly account production results and come up with action plans..
  • Ensures that CFCM Management is strictly adhered to, to achieve maximum productivity levels.
  • Ensures compliance with CFCM standards and integrity of database.
  • Be familiar with the use of the sales and marketing software solutions in managing sales accounts and optimize all revenue opportunities.
  • Makes presence known to customer at all times. Is available to solve problem and/or suggest alternative to previous arrangements.

Communication

  • Builds positive working relationship with all departments of the hotel; ensures understanding of sales programs and the wants, needs, and expectations of customers/guests.
  • Maintains active communication and build teamwork amongst sales and marketing team, and other operating departments.
  • Handles ad-hoc projects assigned.
  • Performs other related duties as assigned.
  • Maintains the highest professionalism and compliance of established guidelines and standards related to the hotel.
  • Attends hotel and departmental trainings, etc..

QUALIFICATIONS

  • Bachelors Degree in Hotel Management, Sales, or a related field.
  • At least 5 years of experience as a Sales Executive, with demonstrated proficiency in sales functions.
  • Minimum 3 years in a similar capacity within an international-class hotel or comparable environment.
  • Strong organizational skills and ability to manage multiple tasks with attention to detail.
  • Consistently customer-focused with a high standard of service orientation.
  • Excellent time management and ability to interact professionally with management and clients.
  • Technically savvy with strong analytical skills and a detail-oriented mindset.
  • Willingness to work in Muntinlupa City.
  • Cluster Director of Revenue Management

    29-Jan-2025
    Accor Asia Corporate Offices | 48443 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description

    An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.

    Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.

    Job Description

    JOB SUMMARY

    Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles Sentosa Singapore. The CDRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

    REVENEUE MANAGEMENT

    • Lead strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
    • Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.
    • Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
    • Create short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
    • Participate in the annual budget process and produces long term projections, as required.
    • Participate actively in ownership conversations and presentations.
    • Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
    • Chair and prepare materials for the weekly Revenue Management Meetings, following Brand guidelines.
    • Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
    • Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
    • Direct and manage all channel distribution strategies. Evaluates new business opportunities related to booking channels.
    • Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
    • Manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel, together with the Marketing team. Evaluates extranet enhancements.
    • System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
    • Oversee content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
    • Oversee relationship with GRC and Distribution services teams.
    • Maintain relationships with local market competitors to keep informed of trends and news.

    RESERVATIONS

    • Ensure smooth daily Reservation operations.
    • Analyse key performance indicators including conversion, average call time, abandon rate, call quality and guest experience.
    • Ensure high level of performance by the reservation team in delivering a delightful and seamless guest experience, including training and providing support for the team and liaise with operational teams.
    • Maintain and optimise reservation systems with accurate tracking and delivery of rates to all distribution channels.

    GENERAL MANAGEMENT

    • Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
    • Ensure all brand/operating standards and/or LQA are observed and targets achieved.
    • Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.
    • Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
    • Perform any other duties and responsibilities that may be assigned.

    Qualifications

    • Degree/Diploma in Revenue Management or equivalent
    • Minimum 5 years of relevant revenue and/or reservations hospitality. Experience in a managerial appointment

    Additional Information

    Your experience and skills include:

    • Degree/Diploma in Revenue Management or equivalent
    • Minimum 5 years of relevant revenue and/or reservations hospitality .experience in a managerial appointment
    • Strong business acumen, critical thinking and strategic decision-making skills
    • Strong human relations and influencing skills
    • Strong communications (verbal and written), planning and coordination skills
    • Ability to work independently and take initiative
    • Strong time management skills
    • Strong analytical skills and attention to detail
    • Strong working knowledge and technical skills in Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred
    • Highly organised and able to multi-task

    Cluster Director of Revenue Management

    29-Jan-2025
    Accor Asia Corporate Offices | 48462 - Sentosa, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description


    An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea.

    Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles’ legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom.


    Job Description


    JOB SUMMARY

    Reporting to the Cluster Director of Commercial Strategy & Sales, the Cluster Director of Revenue Management is responsible for leading the Revenue Management team in strategic revenue management strategies around pricing, inventory allocation, and distribution channel management for both Sofitel Singapore Sentosa Resort & Spa and Raffles Sentosa Singapore. The CDRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.

    REVENEUE MANAGEMENT

    • Lead strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
    • Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.
    • Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
    • Create short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
    • Participate in the annual budget process and produces long term projections, as required.
    • Participate actively in ownership conversations and presentations.
    • Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
    • Chair and prepare materials for the weekly Revenue Management Meetings, following Brand guidelines.
    • Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
    • Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
    • Direct and manage all channel distribution strategies. Evaluates new business opportunities related to booking channels.
    • Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
    • Manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel, together with the Marketing team. Evaluates extranet enhancements.
    • System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
    • Oversee content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
    • Oversee relationship with GRC and Distribution services teams.
    • Maintain relationships with local market competitors to keep informed of trends and news.

    RESERVATIONS

    • Ensure smooth daily Reservation operations.
    • Analyse key performance indicators including conversion, average call time, abandon rate, call quality and guest experience.
    • Ensure high level of performance by the reservation team in delivering a delightful and seamless guest experience, including training and providing support for the team and liaise with operational teams.
    • Maintain and optimise reservation systems with accurate tracking and delivery of rates to all distribution channels.

    GENERAL MANAGEMENT

    • Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
    • Ensure all brand/operating standards and/or LQA are observed and targets achieved.
    • Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.
    • Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
    • Perform any other duties and responsibilities that may be assigned.

    Qualifications


    • Degree/Diploma in Revenue Management or equivalent
    • Minimum 5 years of relevant revenue and/or reservations hospitality. Experience in a managerial appointment

    Additional Information


    Your experience and skills include:

    • Degree/Diploma in Revenue Management or equivalent
    • Minimum 5 years of relevant revenue and/or reservations hospitality .experience in a managerial appointment
    • Strong business acumen, critical thinking and strategic decision-making skills
    • Strong human relations and influencing skills
    • Strong communications (verbal and written), planning and coordination skills
    • Ability to work independently and take initiative
    • Strong time management skills
    • Strong analytical skills and attention to detail
    • Strong working knowledge and technical skills in Ideas G3 RMS, Opera Cloud PMS, Passkey, Delphi or Opera Sales and Catering preferred
    • Highly organised and able to multi-task

    Food & Beverage Sales Manager

    29-Jan-2025
    Accor Asia Corporate Offices | 48461 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Job Description


    The Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales.  Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale.  This position is also responsible to follow through on all matters pertaining to events and functions in the hotel as well as the servicing of conference groups.

    He/she to observe and adhere to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

    Primary Responsibilities

    Achieves both individual and team revenue as well as profit goals as per budget and forecast

    • Achieves sales objectives and measurable goals set by management in terms of revenue as well as other financial KPIs based on budget.
    • Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
    • Establishes close working relationships with existing guests.
    • Understands the needs of the ever-changing market.
    • Strong conversion in corporate / wedding enquiries.
    • Presents hotel’s products and offerings to guest.
    • Efficient negotiation and upselling to maximize revenue.
    • Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

    Focuses on meeting planner and guest experience

    • Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
    • Familiarises with the house system. (Opera, Seven Rooms)
    • Timeliness in responding to enquiries from various platforms.
    • Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
    • Focuses on the client experience and is present pre and post events where needed.

    Delivery of a successful event

    • Effective communication among colleagues (inter departments) in a timely manner.
    • Evaluates guest satisfaction and encourages continuous work improvement.
    • Maintains a good working relationship with external suppliers.

    Contributing to the hotel goal

    • Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
    • Active participation in departmental meetings and trainings.
    • Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
    • Contributes to the hotel’s CSR efforts.
    • Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
    • Performs any other duties and responsibilities that may be assigned.

    Qualifications


    Candidate Profile

    Knowledge and Experience

    • Diploma / Degree in Hotel / Hospitality Management.
    • Minimum of 2 years of relevant experience in the food and beverage sales in the food and beverage / hotel industry preferably in Singapore.
    • Work experience in a Luxury Hotel or Luxury Brand is an advantage.
    • Strong working knowledge of Microsoft Outlook, Microsoft Office, Opera, and Restaurant Reservation System will be an advantage.

    Competencies

    • Good interpersonal skills with ability to communicate with all levels of employees and customers.
    • Service oriented with an eye for details.
    • Ability to work effectively and contribute in a team.
    • Good presentation and influencing skills.
    • Multicultural awareness and able to work with people from diverse cultures.
    • Flexible and able to embrace and respond to change effectively.
    • Ability to work independently and has good initiative under dynamic environment.
    • Self-motivated and energetic.
    • Ability to prioritise work tasks and has a sense of urgency.

    IT Savvy and well versed with systems.


    Additional Information


    Benefits of Joining Raffles Hotel Singapore

    • 5-day Work Week.
    • Duty Meals are provided.
    • Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
    • Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
    • Medical and Wellness Benefit.
    • Comprehensive Insurance Coverage.
    • Local/Overseas Career Development & Growth Opportunities.
    • Holistic Learning and Development Opportunities.

    Assistant/Reservations Manager

    27-Jan-2025
    Worldwide Hotels Management (H) Pte. Ltd. | 48372 - Chinatown, Central Region
    This job post is more than 31 days old and may no longer be valid.

    Worldwide Hotels Management (H) Pte. Ltd.


    Job Description

    Job Description:

    • Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
    • Ensures filing of reservations correspondence are done systematically by the Agents
    • Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
    • Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
    • Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
    • Highlights unusual statistics discrepancies
    • +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
    • Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
    • Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
    • Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
    • To ensure Agents follow up daily with traces that were left by FO Team
    • Follow up with Invoices and Group Rooming list with Sales Team
    • Work closely with Sales department on the status of group reservations and critical booking dates
    • Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
    • Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
    • Politely turns down on closed out dates and offers to book an alternative date
    • Keeps up to date rooms availability for sale and changes in hotel room rates
    • Communicates with Operational Departments for potential overbooking periods
    • Works with Housekeeping and Engineering on preventive maintenance schedule
    • Works with Front Office on the achievement of Upselling goals
    • Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
    • Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
    • Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
    • To carry out any other duties when directed by the Management.

     

    Job Requirement

    • Attained minimum NITEC or higher qualification.
    • At least 1-2 years of supervisory/management role prior
    • Preferably have working experiences in the hospitality or travel industry.
    • Possess good written and verbal communication skills.
    • Able to multi-task and time-management, with the ability to prioritize tasks.
    • Knowledge of using Opera Cloud PMS will be an added advantage.

     

    Vice President for Sales (Makati)

    26-Jan-2025
    Dempsey Resource Management Inc. | 48303 - Makati City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    Dempsey Resource Management Inc.


    Job Description

    QUALIFICATIONS:
    Any business course
    Familiarity with hospitality industry and food service industry
    With managerial experience with the same industry of Technolux (Distributor & Services)
    With good interpersonal skills
    Strong on selling and marketing skills

    Director of Sales - InterContinental Singapore

    26-Jan-2025
    INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD. | 48314 - North-East Region
    This job post is more than 31 days old and may no longer be valid.

    INTERCONTINENTAL HOTELS GROUP (ASIA PACIFIC) PTE. LTD.


    Job Description

    Director of Sales - InterContinental Singapore

    Responsibilities:

    • Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)
    • Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved - launch tactical promotions if required
    • Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department's impact on hotel profitability
    • Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
    • Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
    • Monitors competitors' activities and assists in marketing intelligence
    • Builds profile within local market place through attendance at various events and local market place
    • Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
    • Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
    • Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
    • Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
    • Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
    • Travel when required to promote the hotel and develop potential business in other markets
    • Ensure active management of individual GAPs and personal development plan.
    • Other duties as assigned by Director of Sales & Marketing or the management

    What we need from you:

    • Diploma/Degree in Business or Hospitality management or related disciplines
    • Minimum 5 years' sales experience, preferably in luxury hotel or hospitality.
    • Strong presentation, commercial and communication skills
    • Strong interpersonal skills to develop and foster beneficial relationships
    • High level of passion, enthusiasm and drive for result
    • High level of common sense and high skill of problem solving and decision making
    • In-depth knowledge of sales principles and techniques
    • Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
    • Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

    Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

    Public Relations Manager

    25-Jan-2025
    OSVALDO FAMILY'S KITCHEN PTE. LTD. | 48274 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    OSVALDO FAMILY'S KITCHEN PTE. LTD.


    Job Description

    Job Description

    1. Public Relations Strategy
    • Develop and implement PR campaigns to enhance the restaurant's reputation and attract customers.
    • Monitor market trends and local dining preferences to craft tailored communication strategies.
    2. Media Relations
    • Build and maintain relationships with local and international media outlets, food critics, and bloggers.
    • Write press releases, media kits, and pitch stories highlighting the restaurant's offerings, chef expertise, and special events.
    3. Social Media and Online Presence
    • Manage the restaurant's social media channels, ensuring consistent and engaging content related to Italian cuisine, promotions, and events.
    • Respond to online reviews and feedback on platforms like Google, TripAdvisor, and Facebook.
    4. Events and Promotions
    • Organize and promote events such as wine pairings, cooking classes, and themed nights to attract diners.
    • Collaborate with chefs to create seasonal menus or unique dining experiences for PR purposes.
    5. Stakeholder Engagement
    • Act as the primary point of contact for partnerships with local businesses, food festivals, and tourism boards.
    • Establish and maintain relationships with influencers and brand ambassadors.
    6. Crisis Management
    • Develop and execute crisis communication strategies to handle negative publicity or customer complaints.
    • Ensure timely and effective responses to media inquiries during challenging situations.
    7. Branding and Messaging
    • Oversee the consistency of the restaurant’s branding and messaging across all platforms and materials.
    • Collaborate with designers to create visually appealing promotional materials.
    8. Monitoring and Reporting
    • Track PR campaign performance and media coverage, analyzing the ROI of initiatives.
    • Provide regular reports on public sentiment and the effectiveness of PR strategies.
    9. Cultural and Culinary Advocacy
    • Highlight the authenticity and heritage of Italian cuisine to resonate with Singapore’s multicultural audience.
    • Work with the culinary team to promote ingredients or recipes that align with Italian culinary traditions.
    10. Customer Engagement
    • Enhance customer loyalty by organizing VIP events, loyalty programs, or special dinners for regular patrons.
    • Interact with customers to gather feedback and create personalized dining experiences.

    Job Requirements

    • Relevant Experience for 5 years
    • Able to work split shifts
    • Possess knowledge of Italian Wines and Cuisine

    Assistant Director of Sales

    25-Jan-2025
    Accor Asia Corporate Offices | 48272 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description


    A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.


    Job Description


    The Assistant Director of Sales will assist the Director of Sales to increase corporate extended stay client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues. The Assistant Director of Sales services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal.

    Expectations

    • Support the Director of Sales in developing and implementing comprehensive sales plans and strategies to maximize revenue and market share.
    • Assist in managing the day-to-day operations of the sales department, including overseeing the sales team’s activities, setting performance targets, and monitoring progress towards goals.
    • Collaborate with the marketing department to develop and execute promotional campaigns, sales collateral, and advertising initiatives to drive sales and increase brand awareness.
    • Conduct market research and analysis to identify emerging trends, opportunities, and competitive threats, and provide recommendations for adjusting sales strategies accordingly.
    • Build and maintain strong relationships with key clients, corporate accounts, and industry partners to drive business growth and secure repeat business.
    • Coordinate and participate in sales presentations, site inspections, and client meetings to showcase the hotel’s facilities, amenities, and services.
    • Prepare sales reports, forecasts, and budgets, and analyse sales data to identify areas for improvement and track performance against targets.
    • Provide leadership, guidance, and mentorship to the sales team, fostering a culture of accountability, teamwork, and continuous improvement.
    • Stay abreast of industry developments, market trends, and competitor activities, and leverage this knowledge to inform strategic decision-making and stay ahead of the competition.
    • Ensure compliance with the company policies, procedures, and standards, as well as applicable regulations and laws governing sales and hospitality operations.
    • Perform a comprehensive and professional site inspection of the hotel with clients, highlighting key features and benefits of the property.  Ensure that all Sales Managers conduct thorough site inspections in accordance with established standards.
    • Have a strong understanding of all Mondrian Singapore Duxton sales policies and sales techniques, focusing on optimizing occupancy, Average Daily Rate (ADR), and Food & Beverage revenue.
    • Initiate sales lead and ensure timely follow-up
    • Support the Director of Sales in preparing necessary reports promptly

    Requirements

    • Diploma/Degree in Business or Hospitality management or related disciplines
    • Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
    • Strong presentation, commercial and communication skills
    • Strong interpersonal skills to develop and foster beneficial relationships
    • High level of passion, enthusiasm and drive for results
    • High level of common sense and high skill of problem solving and decision making
    • In-depth knowledge of sales principles and techniques
    • Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
    • Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

    How do I deliver this?

    • Tell it like it is- Authentic, honest, you mean it, sincere, true.
    • Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
    • I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
    • Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
    • Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

    Additional Information


    Assistant Director of Sales (Proactive)

    25-Jan-2025
    Accor Asia Corporate Offices | 48273 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description


    Company Description


    HOTEL OVERVIEW

    Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

    ABOUT OUR COMPANY

    At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.


    Job Description


    • SALES ADMINISTRATION RESPONSIBILITIES
      • Establish leads to achieve group and FIT room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
      • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments
      • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments
      • Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
      • Develop annual sales department budget and execute sales programs and activities
    • SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
      • Recruit, select train and motivate Sales department personnel to achieve sales goals
      • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
      • Maintain established personnel policies and procedures of the hotels
    • MARKET PLANNING RESPONSIBIITIES
      • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
      • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
      • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
    • COMMUNICATION RESPONSIBILITIES
      • Maintain close and open communication with other department heads
      • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
      • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
      • Maintain  timely and responsive communication with accounts and prospects
    • PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
      • Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts
    • OTHER RESPONSIBILITIES
      • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
      • Comply with hotel and department policies and procedures at all times
      • To carry out other duties as and when assigned by the Management of the Hotel

    Qualifications


    • At least 5 – 7 years of relevant experience in the Hotel Industry
    • Possess good communication and interpersonal skills at all levels of management
    • Ability to manage and develop sales portfolio of clients
    • Flexible and able to embrace and respond to change effectively
    • Ability to plan, direct, organize and control the sales personnel
    • Ability to make decision independently
    • Leadership quality

    Page 8 of 13 in Management Sales & Marketing Jobs

    Note: Click on the linked heading text to expand or collapse job description panels.