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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Sales & Marketing

25-Jan-2025
The Capitol Kempinski Hotel Singapore | 48275 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Capitol Kempinski Hotel Singapore


Job Description

Located in Singapore’s Civic and Cultural District is the architectural gem, once known as Capitol Building and Stamford House, about which many locals fondly reminisce. Today, after years of meticulous restoration by acclaimed architects and updated with refreshing modern touches by famed interior designers, its glories are now unveiled as a luxury icon – The Capitol Kempinski Hotel Singapore. Much care was taken to restore the buildings' inherent Victorian beauty while infusing them with Kempinski’s signature bespoke hospitality. It is the Kempinski brand’s first hotel in the Lion City, and it promises to be an exquisite experience, where rich heritage meets the finest traditions of European luxury.

Today, The Capitol Kempinski Hotel Singapore has pride of place in the integrated lifestyle complex, Capitol Singapore, which also boasts exclusive residences, the restored Capitol Theatre and a lifestyle mall. The Singapore flagship is also the perfect base from which to explore the city. An underpass connects it to City Hall MRT station, and there is no shortage of entertainment, dining and lifestyle options in the vicinity. Iconic Singapore attractions, including the Singapore River, Marina Bay, Merlion Park, the Padang, the street circuit that hosts the Singapore Grand Prix, and the National Gallery Singapore, are also steps away.

With a range of opportunities across different functions, you can develop your career and let your unique talents shine. We take pride in our talented people and share responsibility for creating a working environment that is challenging, engaging and fun. We respect each other’s differences, find value in our distinctive cultures and experiences, and draw from these to create truly remarkable experiences for our guests.

Discover a career crafted by you!

Assistant Director of Sales (Proactive)

25-Jan-2025
Accor Asia Corporate Offices | 48290 - Singapore
This job post is more than 31 days old and may no longer be valid.

Accor Asia Corporate Offices


Job Description


Company Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Job Description

  • SALES ADMINISTRATION RESPONSIBILITIES
    • Establish leads to achieve group and FIT room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
    • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments
    • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments
    • Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
    • Develop annual sales department budget and execute sales programs and activities
  • SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
    • Recruit, select train and motivate Sales department personnel to achieve sales goals
    • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
    • Maintain established personnel policies and procedures of the hotels
  • MARKET PLANNING RESPONSIBIITIES
    • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
    • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
    • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
  • COMMUNICATION RESPONSIBILITIES
    • Maintain close and open communication with other department heads
    • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
    • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
    • Maintain  timely and responsive communication with accounts and prospects
  • PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
    • Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts
  • OTHER RESPONSIBILITIES
    • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
    • Comply with hotel and department policies and procedures at all times
    • To carry out other duties as and when assigned by the Management of the Hotel

Qualifications

  • At least 5 – 7 years of relevant experience in the Hotel Industry
  • Possess good communication and interpersonal skills at all levels of management
  • Ability to manage and develop sales portfolio of clients
  • Flexible and able to embrace and respond to change effectively
  • Ability to plan, direct, organize and control the sales personnel
  • Ability to make decision independently
  • Leadership quality

Sales Director (Hospitality, Corporate)

24-Jan-2025
Talent Trader Group Pte Ltd | 48258 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

Responsibilities: 

  • Develop and guide the sales team’s strategy and targets, leading them to achieve overall goals within budget.
  • Monitor sales performance and adjust activities, account coverage, and priorities as needed to meet objectives.
  • Support the marketing department in creating the annual sales department budget and executing sales programs and initiatives.
  • Assist the marketing department in preparing monthly departmental forecasts, operating within established parameters, and ensuring effective cost management.
  • Build and maintain strong relationships with clients before, during, and after conferences, exceeding their expectations and encouraging repeat business.
  • Contribute to the creation of marketing plans, sales action plans, profit plans, A&P expenses, and marketing audits.
  • Oversee forecasts for all group and FIT segments, identifying sales focus areas during low periods and meeting forecast targets.
  • Recruit, select, train, and motivate sales department staff to meet sales goals.
  • Provide leadership for the daily operations of the sales team, ensuring alignment with the department and company’s strategic objectives.
  • Monitor group bookings in relation to room availability, room types, and customer spending potential to maximize room and additional revenue.
  • Attend trade shows, travel events, and key business functions as directed by the Director of Sales & Marketing.
  • Maintain strong working relationships with other departments, fostering effective communication and teamwork.
  • Perform any other duties assigned by the hotel’s management.

Requirements:

  • With 5 years of hospitality sales experience and 2 years in leadership role.
  • Possess good communication and interpersonal skills
  • Positive, dynamic and results-oriented

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: salestrader@talenttradersg.com

 

EA License No.: 13C6305

Registration No.: R1985956

 

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Director of Sales

23-Jan-2025
Four Seasons Hotel Singapore | 48229 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Four Seasons Hotel Singapore


Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and  www.facebook.com/FourSeasonsHotelSingapore 

 

Exciting Opportunity: Director of Sales  

This role presents a dynamic and rewarding opportunity for an experienced Sales leader to drive success in a luxury hotel. We invite you to apply if you have the vision and expertise to elevate our offerings.


About the Role:

Director of Sales 

Reporting to the Associate Director of Marketing, the Director of Sales will lead a passionate sales team to achieve and exceed revenue targets across all market segments. Your expertise will help position Four Seasons Hotel Singapore as a leader in luxury hospitality while fostering strong relationships with key clients, partners, and stakeholders. Reporting to the Associate Director of Marketing, this role demands strategic vision, innovative thinking, and exceptional leadership.

Key Responsibilities:

Strategic Leadership

  • Develop and implement comprehensive sales strategies to meet revenue and market share targets for corporate, group, MICE, and other key segments.
  • Collaborate with the revenue team to establish competitive pricing strategies that maximize profitability and market positioning.
  • Conduct in-depth market analysis to anticipate trends, identify opportunities, and stay ahead of competitors.

Driving Revenue Growth

  • Oversee and guide the sales team to achieve individual and collective targets, with a focus on high-impact initiatives.
  • Identify and secure new business opportunities by exploring emerging markets and fostering long-term client relationships.
  • Champion innovative sales approaches to optimize revenue generation across all hotel revenue streams.

Team Development

  • Recruit, mentor, and develop a high-performing sales team, fostering a culture of collaboration, creativity, and accountability.
  • Provide ongoing coaching and performance evaluations to drive professional growth and enhance team effectiveness.

Relationship Management

  • Build and maintain strong relationships with key clients, regional and global sales offices, and travel agents to drive repeat business and referrals.
  • Act as a brand ambassador, enhancing the hotel’s reputation and visibility in the local and global markets.

Operational Excellence

  • Ensure seamless coordination with all departments, including Rooms and Food & Beverage Divisions, to deliver a cohesive guest experience.
  • Lead sales meetings and oversee communication processes to ensure alignment with the hotel’s objectives.
  • Prepare and manage the sales budget, aligning with the hotel’s overall financial goals.

What You Bring:

  • Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field.
  • Minimum 7–10 years of experience in hotel sales, including at least 3 years in a leadership role.
  • Proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
  • Strategic thinker with strong analytical skills and the ability to interpret market trends.
  • Knowledge of digital marketing, distribution channels, and revenue management principles.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Strong organizational and time-management capabilities.
  • Ability to motivate and lead a team with a focus on excellence and collaboration.

What We Offer:

  • A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
  • Career growth opportunities.
  • A strong, unique culture.
  • Best-in-industry training.
  • Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
  • Paid holidays/vacation.
  • Dental, medical, and life insurance.
  • Employee service awards/Birthday Gift.
  • Annual employee party/social and sporting events.
  • Complimentary meals in a dedicated employee restaurant.
  • Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours: 
This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies). 

Assistant Manager / Manager, Business Development

23-Jan-2025
Resorts World at Sentosa Pte Ltd | 48230 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

Job Responsibilities 

  • Responsible for the sales and marketing functions, business development and management of credit lines
  • Maintain high service standards and smooth running of department’s operations
  • Identify and develop potential market segments and players to achieve acquisition and retention targets
  • Hosting of guests, understand and attend to their needs, and gather feedback to ensure hospitality and service excellence
  • Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

 

Job Requirements

  • Degree / Diploma in Business/Marketing with proficiency in Microsoft Office applications
  • Minimum two years of business development experience in relevant industry
  • Must be able to work rotating shifts, including weekends and public holidays

Revenue Manager

22-Jan-2025
Amara Singapore | 48110 - Downtown Tanjong Pagar, Central Region
This job post is more than 31 days old and may no longer be valid.

Amara Singapore


Job Description

Job Summary

Implement revenue management strategies and processes in the Hotel in order to optimize and maximize its revenue.

Job Responsibilities:

  • Oversee revenue management and distribution strategy of the hotel and manage the day to day field operations.
  • Conduct daily pick-up analysis, strategy adjustments and reporting.
  • Perform competitive benchmark studies and follow market trends.
  • Create and maintain a 13-month rolling demand calendar.
  • Create and develop pricing strategies in conjunction with the individuality of each hotel.
  • Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
  • Manage and oversee strategy for all 3rd party distribution.
  • Responsible for assessing, analysing and pricing group business strategies
  • Analyze overall monthly hotel performance and provide the summary report with recommendations to improve long-term strategies.
  • Ensure all related systems are configured correctly, validated and working to full capacity.
  • Work in liaison with hotel sales and reservations departments as a team.
  • Regularly check the input and the quality of data (segmentation, denials tracking, etc) points.
  • Conduct quarterly property performance review and develop a strategic and tactical action plan.
  • Responsible for best practice standards including competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.
  • Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…).
  • Reduce the cost of distribution by finding new less expensive means of delivering business.
  • Prepare an outline for and support the annual revenue budget process.
  • Inspire Hotel’s HODs to further embed a revenue management culture.

Job Requirements:

  • Demonstrate a good working relationship with other departments with a high level of communication and co-operation in the interests of service and overall improvement in the working conditions at the Hotel.
  • Strong communication and presentation skills required.
  • Proficiency in MS Office applications and Hotel systems.
  • Excellent Interpersonal skills.
  • Highly analytical and commercial minded.
  • 5 years of hands-on Hotel Revenue Management experience.

Sales Manager (JSO)

22-Jan-2025
PT Accor Advantageplus | 48122 - Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description


Nestled in the heart of Setiabudi area, where heights of Bandung provides stunning sightseeing and fresh air, Grand Mercure Bandung Setiabudi which combining natural beauty and cultural heritage in featured its beautiful 205 rooms and suites is a perfect place for your romantic getaway, family holiday and also suited to your business needs.

All the seamless experience is served in a 5-star international standard with local touch to awaken all your senses. Here at Grand Mercure Bandung Setiabudi, all of the teams are ready to welcoming you in rediscover the singularities of Indonesia culture once again.

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.


Job Description


Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.


-We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.

- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts

- Maintain accounts, contact, activity and business details


Qualifications


Qualifications :

- Relevant Sales experience is an asset.
- Minimum of 2 years of experience in a similar capacity with proven track records
- Ability to focus attention on guest needs, remaining calm and courteous at all times

- Highly responsible & reliable

- Excellent communication skills, both written and verbal required

- Strong interpersonal and problem solving abilities

F&B Assistant Manager, Restaurant Sales

22-Jan-2025
Marina Bay Sands Pte Ltd | 48168 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

Marina Bay Sands Pte Ltd


Job Description

Job Responsibilities

Events and Sales

  • Identify new target accounts by prospecting both internal and external stakeholders.
  • Build sustainable and effective relationships with existing stakeholders, as well as new prospects. This includes the IRs’ concierge, Sales, MICE and external corporate groups, travel organizations, etc.
  • Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event.
  • Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event.
  • Prepares all special event contracts, charges the necessary deposits, and ensures deposits and payments are received by the required deadlines, in accordance with Finance and Compliance’s teams’ SOPs.
  • Develops a thorough understanding of the special event capabilities of all venues, including all SMM requirements.
  • Attending all BEO meetings to go over event details and guests’ expectations.
  • Evaluates guests’ complaints and responds promptly and appropriately.
  • Follows up with each client after the event has taken place to obtain feedback –then documents comments for all future events.
  • Prepare, and analyse all events’ success and post-mortem reports for F&B senior management team.
  • To attend meetings in the absence of manager on weekly updates to senior management team on tentative and definite business in various restaurants, and have the information organized in a succinct manner.

 

Restaurant Reservations System

  • Overall lead and in-charge for managing the restaurant reservation systems for owned outlets.
  • Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams.
  • Work closely with restaurant management team to support their reservation process and maximize their bookings.

 

Job Requirements

Experience

Proven experience as a sales manager, with minimum 2 years of experience.

Other Prerequisites

  • Knowledge of KPIs and marketing techniques for sales management.
  • Outstanding communication and negotiation skills.
  • Excellent organizational skills, with a knack for problem solving.
  • Team oriented approach to management with a mindset of open communications.
  • Capable of building and managing relationships with multiple departments as well as key customers.
  • Fluent in English and Mandarin, knowledge of additional languages is a plus.
  • Administration knowledge of F&B operations, proficient in Microsoft Office programs.
  • Flexible on working hours, and being present for events, based on business needs and requirements.
  • Able to perform under pressure.

 

 

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Sales Manager - Singapore

21-Jan-2025
HOTEL101 GLOBAL PTE. LTD. | 48047 - Central Region
This job post is more than 31 days old and may no longer be valid.

HOTEL101 GLOBAL PTE. LTD.


Job Description

SALES MANAGER - SINGAPORE

The Sales Manager will be responsible for overseeing and driving the performance of the Hotel101 Sales team (Happy Ambassadors), supporting and implementing strategies to meet sales targets, and maintaining long-term relationships with key clients. The ideal candidate will have a strong sales background, leadership skills, and the ability to work collaboratively across teams to exceed business objectives.

Interested parties please email CV and/or cover letter to: singaporemarketingoffice@hotel101global.com

RESPONSIBILITIES

  • Sales Leadership: Lead, coach, and motivate the sales team to achieve individual and team sales targets.
  • Strategy Development: Develop and implement effective sales strategies to expand the Hotel101 customer base and increase revenue across direct sales and develop strong referral network
  • Client Relationships: Build and maintain strong relationships with key clients and prospects, ensuring customer satisfaction and loyalty to Hotel101.
  • Performance Management: Monitor and evaluate the performance of the sales team through regular performance reviews, enforcing clear KPIs and objectives, and providing constructive feedback.
  • Training and Development: Identify skill gaps and provide ongoing coaching, training, and professional development opportunities to the sales team.
  • Sales Forecasting & Reporting: Provide accurate sales forecasts, market analysis, and reporting on sales performance to senior management.
  • Cross-functional Collaboration: Work closely with marketing, customer service, product development, and other departments to align sales strategies with business goals.
  • Market Intelligence: Stay informed of market trends, competitor activities, and industry changes to identify new business opportunities and adjust strategies accordingly.
  • Budget & Resource Management: Assist in setting and managing sales budgets, ensuring efficient allocation of resources.
  • Problem Resolution: Handle customer inquiries, complaints, and issues promptly, ensuring high levels of customer satisfaction.

QUALIFICATIONS

  • Bachelor's degree /Diploma in Business, Marketing, or related field (preferred).
  • Minimum of 5 years of experience in sales, with at least 2 years in a sales management role.
  • Proven track record of achieving or exceeding sales targets and driving team performance.
  • Strong leadership, coaching, and team-building skills.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to analyze data, make informed decisions, and adapt sales strategies accordingly.
  • Proficient in CRM software, Microsoft Office Suite, and sales management tools.
  • Strong problem-solving skills and the ability to handle complex situations with professionalism and tact.
  • Experience in Financial Institutions and Hospitality is a plus.

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel101 brand.

Sales Manager / Assistant Manager (Corporate)25011754

21-Jan-2025
Marriott International | 48044 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

  1. Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
  2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
  3. Build and strengthen relationships with existing and new corporate customers to enable future bookings.
  4. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
  5. To meet and exceed individual and team sales targets.
  6. To generate a YOY ADR increase (stipulated %) for the RFP accounts.
  7. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

  • To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
  • To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
  • To submit sales call report on weekly basis.
  • To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
  • Develop sales plans to generate business from identified markets/accounts.
  • Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
  • Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
  • Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
  • Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
  • Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
  • Negotiate transient rates for assigned accounts.
  • Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
  • Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
  • Support Sales Centre Team by providing information to close groups/catering.
  • Sell the benefits of the Sales Center/property sales and event management structure.
  • Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
  • Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
  • To share responsibility for development and training of direct reports.
  • To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
  • Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

  • Minimum Diploma in Hotel Management and/or Sales & Marketing
  • At least 3 years of relevant Manager experience or 2 years of relevant Assistant Manager experience in handling Proactive Sales (Room Sales)
  • Strong overall sales skills with sales system knowledge
  • Understanding of hotel's business mix needs of transient, group and catering business
  • Self-confidence, energetic & enthusiastic
  • Ability to present ideas, expectations and information in a concise, well-organized manner
  • Excellent interpersonal conflict management skills
  • Software knowledge (i.e. Microsoft Office)
  • Understanding and achieve team and individual goals
  • Effective time management skills
  • Understanding of sales strategies and account profitability
  • Demonstrated leadership skills, customer development and relationship management skills
  • Able to start work within short notice period

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales Manager / Assistant Manager (Hotel Corporate)

21-Jan-2025
SINGAPORE MARRIOTT TANG PLAZA HOTEL | 48085 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

SINGAPORE MARRIOTT TANG PLAZA HOTEL


Job Description

JOB SUMMARY

  1. Responsible for managing Special Corporate segment of the Hotel (i.e RFP Accounts)
  2. To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel ie Guestrooms (Transient & Groups), catering events, FnB outlets, Retail etc
  3. Build and strengthen relationships with existing and new corporate customers to enable future bookings. Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
  4. To meet and exceed individual and team sales targets
  5. To generate a YOY ADR increase (stipulated %) for RFP accounts
  6. To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.
  7. Work with the Director of Sales to manage the Proactive Sales Team.

 

JOB DUTIES & RESPONSIBILITIES

  1. To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
  2. To conduct 5 sales calls daily and 3 sales activities i.e. Entertainment & Site Inspection per week.
  3. To submit sales call report on weekly basis.
  4. To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
  5. Develop sales plans to generate business from identified markets/accounts.
  6. Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
  7. Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
  8. Actively participate in MI Leads Generation (Cross-property referral program) to meet property and team goals.
  9. Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
  10. Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
  11. Negotiate transient rates for assigned accounts.
  12. Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitz, e-mail, research via newspapers & online resources.
  13. Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
  14. Support Sales Centre Team by providing information to close groups/catering.
  15. Sell the benefits of the Sales Center/property sales and event management structure.
  16. Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.

15. Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.

16.To share responsibility for development and training of direct reports.

  1. To adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
  2. Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.
  3. Additional leadership responsibilities as assigned.

 

JOB REQUIREMENTS

  • Minimum Diploma in Hotel Management and/or Sales & Marketing
  • At least 3 years of relevant Managerial experience or 2 years of relevant Assistant Manager experience in handling Hotel Proactive Sales/ Hotel Room Sales/ Hotel Corporate Sales
  • Strong overall sales skills with sales system knowledge
  • Understanding of hotel's business mix needs of transient, group and catering business
  • Self-confidence, energetic & enthusiastic
  • Ability to present ideas, expectations and information in a concise, well-organized manner
  • Excellent interpersonal conflict management skills
  • Software knowledge (i.e. Microsoft Office)
  • Understanding and achieve team and individual goals
  • Effective time management skills
  • Understanding of sales strategies and account profitability
  • Demonstrated leadership skills, customer development and relationship management skills
  • Able to start work within short notice period

Reservations and Distribution Manager-Hotel Industry

21-Jan-2025
Deployed Philippines Inc. | 48033 - Pasig City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Deployed Philippines Inc.


Job Description

About us:

Deployed is an established BPO firm specialising in workforce solutions. We partner with a range of globally minded businesses, from start-ups to large corporations across a range of industries.

Our expert team of recruiters at Deployed will work closely with you to create a career change that challenges, motivates, and excites you. We take the time to understand your ambitions to ensure an effective job match and place you in a business where you'll perform your best. You'll be supported at every step to ensure success- from job searching and placement to a robust onboarding process to ongoing HR, office, and IT support. Deployed is committed to offering you holistic support at every step to ensure you succeed, have the best work experience and a rewarding career.

Position Summary:
Responsible for overseeing the offshore reservations call center team to ensure excellent guest service and seamless booking processes. Additionally, this role supports two Revenue Managers in New Zealand by managing revenue distribution tasks, optimizing inventory, and ensuring accurate rate management across channels. This position plays a critical role in driving revenue and maintaining operational excellence.

Key Responsibilities:
    1. Reservations Management:

  • Oversee the offshore reservations team, ensuring high standards of customer service and operational efficiency.
  • Monitor call center performance, including booking accuracy, response times, and customer satisfaction metrics.
  • Develop and deliver training programs to maintain team performance and alignment with brand standards.
  • Handle escalated reservation inquiries and resolve guest issues in a timely manner.

    2. Revenue Distribution Support:
  • Assist Revenue Managers with inventory and rate distribution across multiple channels, including OTAs, GDS, and direct booking platforms.
  • Ensure timely updates of promotions, packages, and availability in property management systems (PMS) and channel managers.
  • Monitor system accuracy and troubleshoot discrepancies in rates or availability.
  • Prepare and distribute regular performance and occupancy reports to support revenue optimization strategies.

    3. Collaboration and Communication:
  • Act as a liaison between the reservations team and Revenue Managers to align on goals and strategies.
  • Communicate effectively with New Zealand-based teams to ensure seamless operations across locations.
  • Provide insights and feedback from call center operations to inform revenue strategies.

Requirements

  • Strong leadership and team management skills, particularly in remote or offshore environments.
  • Knowledge of revenue management principles, including inventory control and dynamic pricing.
  • Proficiency with hotel systems such as PMS, CRS, channel managers, and booking platforms.
  • Excellent analytical skills and attention to detail.
  • Strong communication and problem-solving abilities.
  • Ability to multitask and adapt to changing priorities in a fast-paced environment. 
  • 5 or more years of experience in hotel reservations, revenue management, or a similar role.
  • Familiarity with revenue management systems and distribution channels.
  • Proven experience managing remote or offshore teams is an advantage.
  • Bachelor's degree in hospitality, business, or a related field is preferred but not essential.

Why you should join our team!
Leaves entitlement, HMO and life insurance upon hire!
Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed!
At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness.
 


 

(Urgent Hiring) Online Distribution & Revenue Manager (Hospitality)

19-Jan-2025
Talent Trader Group Pte Ltd | 47975 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

Responsibilities

  • Work closely with Cross-Functional team and Global Distribution team, supporting the development of the function.
  • Develop and implement effective online distribution strategies to maximise revenue and occupancy for our hotel and resort clients
  • Manage relationships with key online travel agencies (OTAs) and metasearch platforms to negotiate favourable contract terms and drive business
  • Monitor and analyse performance data to identify opportunities for optimisation and make recommendations for improvement
  • Collaborate with cross-functional teams, including marketing and revenue management, to ensure a cohesive and effective distribution approach
  • Stay up-to-date with industry trends and new technologies to identify innovative ways to enhance our online distribution capabilities
  • Provide training and support to hospitality clients to ensure they are maximising the potential of their online distribution channels
  • Ad hoc duties as assigned

Requirements

  • Bachelor or Diploma in Tourism and Hospitality, Business Administration, Finance or equivalent
  • At least 5 years of experience in online distribution or revenue management, within the hospitality industry
  • Strong understanding of the online travel ecosystem, including OTAs, metasearch platforms, and direct booking channels
  • Ability to start work within short notice will be ideal

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

 

EA License No: 13C6305

Reg. No.: R24120209

 

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

SALES MANAGER

18-Jan-2025
SHEERWANI HOUSE PTE. LTD. | 47936 - East Region
This job post is more than 31 days old and may no longer be valid.

SHEERWANI HOUSE PTE. LTD.


Job Description

  • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling, and product knowledge education.
  • Promoting the organization and products.
  • Understand our ideal customers and how they relate to our products.

Deputy Head of Catering (MICE)

18-Jan-2025
RecruitPedia Pte Ltd | 47957 - East Region
This job post is more than 31 days old and may no longer be valid.

RecruitPedia Pte Ltd


Job Description

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for Deputy Head of Catering to join their Catering & Hospitality team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Deputy Head of Catering:

  • Create and implement strategies to meet cost and revenue goals, while ensuring customer satisfaction.
  • Develop processes and standard operating procedures for efficient operations.
  • Continuously review and adapt the catering model to align with changing business conditions.
  • Lead budget planning and forecasting for cost management, ensuring compliance with legal and financial guidelines.
  • Uphold food safety standards and ensure compliance with government regulations.
  • Gather guest feedback to drive improvements and manage vendor relationships.
  • Manage the overall P&L for the culinary business.
  • Guide teams in daily sales strategies to offer clients tailored menus, beverages, AV, and related services.
  • Identify and recommend improvements to enhance departmental efficiency.

 

Requirements:

  • Degree in hospitality management or relevant field
  • Min 12 years of F&B catering experience
  • Strong knowledge in F&B catering regulations and compliance

 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Director of Marketing Communications

18-Jan-2025
Shangri-La's Boracay Resort & Spa | 47924 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

We are hiring for a Director of Marketing Communications.

As a Director of Marketing Communications, we rely on you to:

  • Plan the direction and content for all promotional activates
  • Maintain external key stakeholder relations
  • Cultivate and maintain contacts in media outlets.
  • Co-operate with Director of Marketing to maximize PR for the hotel
  • Ensure a smooth and efficient daily operation in the PR team
  • Manage a communications budget.
  • Prepare annual communications report

We are looking for someone who:

  • Has a passion for Sales and Marketing
  • Thinks outside of the box whilst leading change in the hotel
  • Has a passion for Public Relation
  • Must have excellent marketing skills
  • Must have excellent presentation skill
  • Must have great people skill
  • Must have strong negotiation and persuasion skills
  • Communicates and writes with fluency in English and local language
  • Loves to be creative with an eye for detail
  • Experience in an international 5* hotel would be advantageous
  • Aware and proficieny with communications technologies.

If you are the right person, what are you waiting for? Click the apply button now!

SALES MANAGER

17-Jan-2025
AISHVARYA SERVICES PTE. LTD. | 47876 - Central Region
This job post is more than 31 days old and may no longer be valid.

AISHVARYA SERVICES PTE. LTD.


Job Description

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

  • Managing the daily operations, including training staff members.
  • Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
  • Monitoring inventory levels of food and supplies to ensure adequate supply levels.
  • Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
  • Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
  • 5+ years of food manage experience.
  • In-depth knowledge of food principles and best practices.
  • Passion for creating incredible food that delights and attracts customers.
  • Excellent communication skills and leadership qualities.
  • Ability to thrive in a high-pressure environment.
  • Have Creative, innovative thinking.
  • Exceptional standards for cleanliness, health, and safety.
  • Experience managing inventories and stocktaking.
  • Available to work on-call, shifts, after hours, over weekends, and on holidays.

Assistant Food & Beverage Sales Manager

17-Jan-2025
PARKROYAL COLLECTION Marina Bay, Singapore | 47902 - Downtown Core, Central Region
This job post is more than 31 days old and may no longer be valid.

PARKROYAL COLLECTION Marina Bay, Singapore


Job Description

About the role

We are seeking an enthusiastic and driven Assistant Food & Beverage Sales Manager to join our team at PARKROYAL COLLECTION Marina Bay, Singapore. This full-time position is based in the Downtown Core Central Region and will play a key role in supporting the overall sales and revenue generation for our renowned hospitality establishment.

What you'll be doing

  • Responsible for the overall F&B outlets' group booking revenue.
  • Drive group booking across all F&B outlets namely Peppermint, Portman’s Bar and Skyline Bar. Proactively identify and pursue new sales opportunities, including corporate events, wedding packages, and catering services.
  • Works closely with the F&B Project Manager on all festive season food and beverage offerings not limited to the following – Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving and Christmas.
  • Develop and implement effective sales strategies to drive revenue growth across our diverse dining and event offerings.
  • Build and maintain strong relationships with key accounts and clients, providing exceptional customer service and tailored solutions.
  • Collaborate with the culinary and operations teams to ensure seamless execution of sales initiatives and events
  • Contribute to the development and implementation of marketing campaigns to promote our F&B venues and services.
  • Analyse sales data and market trends to identify areas for improvement and optimization
  • Perform other related duties as assigned by the Management.

What we're looking for

  • Minimum 2-3 years of experience in a similar sales or hospitality management role.
  • Strong knowledge of the local hospitality industry, with a proven track record of successful sales and account management.
  • Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively
  • Proficient in data analysis and reporting, with the ability to interpret market trends and identify growth opportunities.
  • Exceptional organizational and time management skills, with the ability to multitask and prioritise effectively
  • A customer-centric mindset and a commitment to delivering exceptional experiences.
  • An excellent team player who is able to work under pressure and meeting tight deadlines.

What we offer

At PARKROYAL COLLECTION Marina Bay, we are dedicated to providing our employees with a rewarding and fulfilling work environment. In addition to competitive remuneration, we offer a range of benefits including:

  • 5-day work week
  • 13th month AWS and Performance Bonus
  • Annual Leave from 16 days
  • Opportunities for career development and advancement
  • Discounts on hotel stays and dining experiences
  • Attractive staff accommodation options

About us

PARKROYAL COLLECTION Marina Bay, Singapore is a premier hospitality destination in the heart of the city. With its exceptional dining experiences, world-class event facilities, and commitment to sustainability, we have established ourselves as a leading player in the local hospitality industry. Our mission is to deliver exceptional guest experiences while fostering a positive and inclusive work environment for our team.

If you are excited to be a part of our dynamic team, apply now and take the next step in your hospitality career.

Sales Manager

16-Jan-2025
Private Advertiser | 47842 - Maritime Square, Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Nirwana Gardens is a divine paradise that is nestled away on the north-western coast of Bintan Island, Indonesia, a truly complete resort destination. We are urgently seeking the following position to join us.

 

SALES MANAGER

(Based In Singapore Sales Office)

 

JOB SCOPE:

  • Develop & Market Corporate Business both International and Local
  • Develop & Market China Market from both Corporate and Travel Agents
  • Monitor sales production for the above segments
  • Prepare Quotation / Follow up and Close Sales
  • Establish close communications with the operation department & working partners
  • Ensure Company’s and Hotels’ objectives are met through effective and appropriate pricing and positioning
  • Maintain database for all contacts
  • Maintain good and responsive communication with clients and partners
  • Provide feedback on changing market condition including trends in the competition, as a result of direct sales solicitation
  • Identifies product improvements or new products by remaining current on industry trends, market activities and competitors
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains the highest standards of professionalism, ethics and attitude towards guests, clients, staffs and colleagues
  • Contributes to team effort by accomplishing related results as needed
  • Organise & conduct site inspection at the resort as and when for the clients upon their request

 

OTHERS:

  • Submit weekly report to DOSM
  • Attend Revenue Meeting on every Wednesday

 

REQUIREMENTS:

  • 3 – 5 years working experience in related field
  • Bachelor degree or diploma in Sales or Hotel Management
  • Possess strong written and communication skills in English & Chinese
  • A quick learner and able to multi-task in a fast-paced environment
  • Self-motivated with a results-oriented approach
  • A dynamic team player who is also innovative, initiative and able to operate with minimal supervision
  • Proficient in MS Office, Excel and Power Point.

 

If you meet the above requirements and are keen to apply for the above position, please send your full resume and attach with supporting documents.

 

Online Submission:

Complete the online application form and upload your resume (pdf format) on the Career webpage - https://www.nirwanagardens.com/careers/

 

Email: career@nirwanagardens.com

Reservations Executive / Assistant Reservations Manager

15-Jan-2025
Wyndham Singapore | 47797 - City Hall, Central Region
This job post is more than 31 days old and may no longer be valid.

Wyndham Singapore


Job Description

We are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations, handling inquiries and bookings in a timing basis, displaying excellent phone and customer service skills, provide training and coaching to the Reservations Agents.

Duties and Responsibilities:

  • Manage daily operations of the Reservations Department
  • Creating and updating room reservations via the PMS
  • Ensure accurate and timely entry of reservation data into the system.
  • Ensure all Reservations Agents promote upselling to maximise hotel revenues.
  • Managing special requests and room allocations.
  • Resolve any booking issues or discrepancies in a professional way.
  • Provide training in all aspects of reservations operations to the subordinates to ensure a high degree of accuracy in reservations and guest satisfaction.
  • Manage group bookings from Sales, follow up and follow through with the Sales Manager to ensure for smooth operations
  • Perform any other duties as assigned by the superior

Requirements:

  • Diploma in Hospitality/Tourism or equivalent
  • Minimal 3 years of relevant experience in a similar capacity
  • Strong interpersonal & communication skills (verbal and written)
  • Highly responsible & reliable

Only shortlisted candidates will be notified.

SALES MANAGER

14-Jan-2025
SINGHA INT TRADE PTE. LTD. | 47671 - Central Region
This job post is more than 31 days old and may no longer be valid.

SINGHA INT TRADE PTE. LTD.


Job Description

  • Able to work in a fast paced environment
  • Assist in overseeing day-to-day operations.
  • Handle and solve issues or complaints in a professional manner.
  • Ensure customer satisfaction.
  • Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.
  • Maintain inventory and control costs in daily operations.
  • Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
  • Minimum 3 years of working experience in F&B industry.
  • Possess good supervisory skills such as accountability, organizing and planning skills.
  • Able to work under pressure in a fast-paced, dynamic and challenging work environment.
  • Customer oriented, service focus, responsible and positive working attitude.
  • Able to work split shifts, weekends and public holidays.

Senior/Sales Manager (Hotel - MICE Industry)

14-Jan-2025
ALWAYSHIRED PTE. LTD. | 47712 - Central Region
This job post is more than 31 days old and may no longer be valid.

ALWAYSHIRED PTE. LTD.


Job Description

Job Description:

  • Review sales and other revenue-generating business plans, identify gaps, and implement proactive measures to optimize hotel room bookings, F&B venues, and conference space capacity to meet targets.
  • Contribute to the hotel’s overall selling strategy and ensure alignment across departments to maintain high-quality standards and proactive selling.
  • Conduct competitive analysis of the local market and implement strategies to ensure the hotel remains competitive.
  • Develop and mentor the Sales Team, ensuring they embrace high-quality standards and proactive sales techniques.
  • Respond to and convert incoming inquiries to achieve revenue targets.
  • Handle group RFPs, create proposals, present to prospective clients, and negotiate and close hotel sales.
  • Maintain accurate data entry of group and meeting inquiries using Delphi FDC.
  • Build strong, lasting relationships with customers to fully understand their needs and deliver tailored solutions.
  • Conduct briefings, meetings, and property tours to drive results and business opportunities.
  • Make sales and telemarketing calls to engage prospective clients and solicit business.
  • Host potential clients during site inspections and entertainment activities, where appropriate.
  • Collaborate effectively with colleagues in hotel operations and other departments to maximize opportunities.
  • Develop and submit weekly sales activity plans, including business leads and reports, in line with the Director of Sales’ requirements.
  • Represent the hotel at industry events, trade fairs, and workshops, in coordination with the Director of Sales and the Business Development Department.
  • Support the Director of Sales in coaching and training team members, as well as conducting performance-related assessments.
  • Assist the Director of Sales and Commercial Director with other delegated duties.

Requirements:

  • Strong sales background in MICE, preferably in a luxury setting. A self-motivated and results-driven salesperson.
  • At least 3 to 5 years of experience in a similar role.
  • Tertiary qualifications, or other collegiate-level degrees, are preferred.

 

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

 

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293               

NATIONAL SALES MANAGER

14-Jan-2025
Oxford Distributions, Inc. | 47691 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Oxford Distributions, Inc.


Job Description

JOB QUALIFICATIONS:



At least Ten (10) years experience in FMCG sales managerial position and have handled both General Trade & Key Account Channels.


Preferably with sales experience in handling Ready to eat food & confectionery categories.


Willing to work fulltime and travel nationwide .


With excellent communication skills.

Assistant Reservations Manager

13-Jan-2025
Park Regis by Prince | 47651 - Chinatown, Central Region
This job post is more than 31 days old and may no longer be valid.

Park Regis by Prince


Job Description

The incumbent will be required to:

Primary Function

  • Handle guest telephone and email inquiries and improve guest experience score.
  • Offer appropriate room types and price inclusions, upsell, and handle price objections.
  • Ensure all reservations are thoroughly reviewed before the guest’s arrival.
  • Review daily reservations booked, reservations cancelled, and arrival reports.
  • Manage group block activities, e.g. cut-off dates, rooming lists, pick-up, wash, etc.
  • Track sales and promotions and provide feedback to Sales & Marketing departments.
  • Manage the department’s roster and guide team members in executing operational tasks.
  • Advocate Revenue Management culture across all hotel departments.
  • Communicate rates, monitor call quality, and manage forecast, pick-up and actual revenue data.

Revenue Management

  • Manage and maintain Opera Cloud PMS and Synxis CRS for rate loading, close-out and open-up dates, rate restrictions, occupancy monitoring, overbooking management, and inventory control.
  • Assists in achieving maximum room rate, yield and conversions.
  • Monitor the reservation process and ensure accurate room type, market codes, source codes, and rate codes.
  • Communicate all current rates, packages and promotions to the front office.
  • Ensure block allotments are loaded and released on time.
  • Manage “no show” reservations and ensure accurate charging.

Finance Management

  • Process deposit, posting charges, and noting billing instructions in the hotel system.
  • Ensure accurate payment is routed accurately to company accounts.
  • Ensure package elements are accurately allocated.
  • Ensure accurate information is communicated to guests, e.g. payment, guarantee, cancellation, and no-show policy.
  • Ensure all commissions payable are accurate and submitted to finance timely.

Talent Profile

  • Proficiency in hotel system, channel manager, booking engine and reservation procedures
  • Organize staffing to ensure appropriate manning levels are maintained during the operations hours and in the situation of sudden increases in business volume
  • Analyse and interpret primary revenue data
  • Excellent Microsoft Excel skills
  • Providing direction, leadership and training for team members to close performance gaps and achieve overall departmental objectives

Vice President for Sales (Makati)

13-Jan-2025
Dempsey Resource Management Inc. | 47622 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

[Hospitality) Senior/ Sales Manager (5 Stars Hotel) - Multiple Headcounts

12-Jan-2025
Talent Trader Group Pte Ltd | 47614 - Central Region
This job post is more than 31 days old and may no longer be valid.

Talent Trader Group Pte Ltd


Job Description

Responsibilities:

  • Lead and drive business growth and achieve sales revenue targets.
  • Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
  • Manage key accounts and build strong relationships with clients and partners.
  • Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
  • Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
  • Analyze sales and marketing data to measure performance and identify areas for improvement.
  • Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
  • Ad hoc duties as assigned. 

Requirements:

  • Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
  • At least 3 – 5 years of sales experience (room sales/ MICE/ catering sales), from hospitality industry 
  • Experienced candidate can be considered for Assistant Director position. 

Interested candidates who wish to apply for the advertised position, please send in your resume to salestrader@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Vice President for Sales (Makati)

12-Jan-2025
Dempsey Resource Management Inc. | 47607 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Marketing Manager

12-Jan-2025
PUREWHEAT PTE. LTD. | 47600 - Siglap, East Region
This job post is more than 31 days old and may no longer be valid.

PUREWHEAT PTE. LTD.


Job Description

· Manage social media platform (Facebook, Instagram, Twitter, website, etc) and ensure that up-to-date information is uploaded.

· Work with management on formulating and implementation of marketing initiatives

· Conceptualize and develop marketing plans and initiatives aligned with Company’s objectives and brand strategies

· Develop creative promotional campaigns to drive brand to achieve optimal sales growth

· Work on tight dateline to meet media advertisements by various Landlords and ad hoc media exposure offered and/or pick up by media companies.

· Regular store visits to ensure correct and consistent marketing communications as well as distinctive display of marketing materials.

· Sale of F&B related events/conferences.

· To maintain and grow F&B sales for exiting the client.

· Implementation of sales and marketing strategies to increase business revenue.

· Manage multiple projects via events, seminar and meetings as per arranged. Participate in any ad-hoc sales and marketing duty.

· Perform other related duties

Vice President for Sales (Makati)

11-Jan-2025
Dempsey Resource Management Inc. | 47546 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

Sales Manager (Travel Distribution)

11-Jan-2025
Mandai Resorts Pte. Ltd. | 47572 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities 

As the Sales Manager (Travel Distribution) for the Resort, you will be responsible for spearheading the development and execution of strategies to enhance our distribution channels.  Working through travel agencies, online travel agencies (OTAs), and other distribution platforms, you will work with the team to enhance the Resort’s exposure and visibility. 

Key Responsibilities 

  • Formulate distribution strategies to optimize the Resort's distribution across travel agencies, OTAs, and other booking platforms.  You will also identify new opportunities for expanding our market reach and increasing revenue. 
  • Build relations with travel partners, including travel agencies, tour operators, and online travel platforms.  As part of this role, you will need to ensure that distribution channels are effectively utilized.  
  • Collaborate with the revenue management team to align distribution strategies with pricing and inventory management.  In performing this role, you will need to analyze market trends, competitor activities, and distribution performance to identify areas for improvement and growth.  
  • Design and execute promotional campaigns and special offers in collaboration with travel partners to drive bookings and increase visibility. 

Job Requirements 

  • Degree or Diploma in Marketing, Communications, Business Administration or a related field.   
  • Minimum 4 to 6 years’ experience in a similar capacity, with a proven track record in developing and executing successful distribution strategies and campaigns.  Experience in a property of similar standing is preferred. 
  • In-depth understanding of travel distribution channels, market trends, and revenue management principles. 
  • Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  

Sales Manager (Events)

11-Jan-2025
Mandai Resorts Pte. Ltd. | 47573 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities 

We are seeking a dynamic and result-driven Sales Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree. 

Reporting to the Assistant Director of Sales and Marketing, the incumbent will be responsible for driving the Resort’s revenue through formulating and executing effective sales strategies and programs.    

Key Responsibilities 

  • Working with the Sales and Marketing team, the incumbent will be responsible for developing and executing an effective sales strategy to achieve our revenue targets.   
  • Build and maintain strong relationships with our clients, understanding their needs and delivering solutions.  
  • Achieve the Resort’s revenue targets by selling the Resort’s various offerings, including Weddings, Banquets etc.  
  • The Senior Sales Manager will also assist in preparing and presenting sales projections and reports.  In doing this, the incumbent is to consider the latest industry and market trends which will be done through conducting market research. 
  • Prepare and manage budgets for events, ensuring profitability while maintaining high standards of our Resort.  
  • Work closely together with different teams to ensure seamless execution of events.

Job Requirements 

  • Degree or Diploma in Marketing, Communications, Business Administration or a related field.   
  • Minimum 4 years’ experience in a similar capacity, preferably in a luxury hotel or resort.  Pre-opening experience would be advantageous.   
  • Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  The incumbent also needs to be equipped with a proven track record of business negotiation and customer / stakeholder management skills. 
  • Able to handle matters independently, and able to exercise self-motivation to complete projects. 

Sales Manager (Corp/MICE)

11-Jan-2025
Mandai Resorts Pte. Ltd. | 47574 - Mandai, North Region
This job post is more than 31 days old and may no longer be valid.

Mandai Resorts Pte. Ltd.


Job Description

Main Duties and Responsibilities 

As the Sales Manager overseeing MICE and Corporate events, you will have the remit of formulating the overall sales strategy for these areas.  You will need to grow our relationships with corporate clients, event planners, and agencies to secure bookings for MICE and Corporate events and position the Resort as the ideal destination for such functions. 

Key Responsibilities 

  • Develop and implement effective sales strategies to achieve our targets and grow our market share in these areas.   As part of this role, you will need to conduct market research to identify new business opportunities and trends, and thereafter, refine / propose new strategies to the Management team.   
  • As the Sales Manager, you will engage with corporate clients, event planners, and agencies to generate new business and enhance client retention.  You will also engage with them to understand their requirements and prepare customized proposals satisfying their needs whilst delivering the highest level of service which is expected of our brand.   
  • Monitor and report on sales performance, including revenue generation, booking trends, and client feedback, and make recommendations for improvements.

Job Requirements 

  • Degree or Diploma in Marketing, Sales, Business Administration or a related field.   
  • Minimum 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing.  Pre-opening experience would be useful.   
  • Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.  The incumbent also needs to be equipped with a proven track record of business negotiation and customer / stakeholder management skills. 

Cluster Revenue Manager25006867

11-Jan-2025
The St. Regis Singapore | 47563 - Tanglin, Central Region
This job post is more than 31 days old and may no longer be valid.

The St. Regis Singapore


Job Description

JOB SUMMARY 

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Maintains accurate reservation system information.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Assists with account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy 

• Updates market knowledge and aligns strategies and approaches accordingly.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Establishes long-range objectives and specifying the strategies and actions to achieve them.

• Takes a predetermined strategy and drives the execution of that strategy.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation.

• Communicates proactively with properties regarding rate restrictions and strategy.

• Manages rooms inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Leads efforts to coordinate strategies between group sales offices.

• Supports cluster selling initiatives by working with all reservation centers.

• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.

• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

• Promotes and protects brand equity.

Building Successful Relationships

• Develops and manages internal key stakeholder relationships in a proactive manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

Additional Responsibilities 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Attends staff/forecast/long range meetings as requested by properties.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales & Marketing Manager (Events/Hotel)

10-Jan-2025
Q2 HR Solutions Inc. | 47508 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Q2 HR Solutions Inc.


Job Description

We are seeking a dynamic and results-oriented Sales and Marketing Manager to lead the sales and marketing efforts of our Luxury Events Space. With a primary focus on corporate clients while also catering to lifestyle and private events, this role demands a strategic thinker with exceptional skills in client acquisition, relationship management, and innovative marketing. The ideal candidate will possess a blend of creativity, sales acumen, and technical know-how to effectively drive revenue and elevate our brand.

Willing to work Monday to Saturday (8 hours a day)

Key Responsibilities

  1. Sales Leadership
  2. Marketing and Brand Development
  3. Client Experience and Upselling
  4. Team Collaboration

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • 3-5 years of proven experience in sales and marketing, preferably in luxury events, hospitality, or a related industry.
  • Exceptional skills in client scouting, acquisition, and retention, with the ability to develop lasting, professional relationships.
  • Strong understanding of corporate event needs and expectations.
  • Proficiency in graphic design tools such as Canva, Adobe Photoshop, or equivalent is a plus. 
  • Excellent written and verbal communication skills, with the ability to craft compelling proposals and presentations.
  • Self-motivated, detail-oriented, and able to thrive in a fast-paced environment.
  • Availability to work flexible hours, including weekends and evenings, as required.

Assistant Director of Sales and Marketing

10-Jan-2025
Sea and Sierra Vista, Inc. | 47510 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Sea and Sierra Vista, Inc.


Job Description

About the role

Sea and Sierra Vista, Inc. is seeking an experienced Assistant Director of Sales and Marketing to join our team. In this full-time position based in Makati City, you will play a crucial role in driving the sales and marketing strategy for our growing hospitality business.

What you'll be doing

  • Develop and implement comprehensive sales and marketing plans to promote our hotel and resort offerings
  • Manage a team of sales and marketing professionals to achieve revenue targets and enhance brand awareness
  • Identify new business opportunities and cultivate relationships with key industry partners and clients
  • Oversee the creation of engaging marketing content and campaigns across digital and traditional channels
  • Analyse market trends and competitor activity to inform strategic decision-making
  • Collaborate cross-functionally to ensure seamless coordination between sales, marketing, and operations
  • Monitor and report on key performance metrics to measure the success of sales and marketing initiatives

What we're looking for

  • Minimum 5 years of experience in a sales or marketing role within the hospitality industry
  • Proven track record of developing and executing effective sales and marketing strategies
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
  • Proficient in digital marketing tools and techniques, including social media, SEO, and email campaigns
  • Strong analytical skills and the ability to interpret data to inform decision-making
  • Adaptable and resilient, with the ability to thrive in a fast-paced, dynamic environment
  • Bachelor's degree in marketing, hospitality management, or a related field

What we offer

At Sea and Sierra Vista, Inc., we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits include:

  • Incentives, meal allowance, staff clinic, parking, and discounts.
  • Generous time off, including holidays, vacation days, loyalty leave, birthday leave, and sick leave.
  • Opportunities for career development and advancement within the company.
  • Access to various employee exciting engagement events, training, and recognitions

About us

Sea and Sierra Vista, Inc. is a leading provider of hospitality and tourism services in the Philippines. With a strong presence in Baler, Aurora, we offer a wide range of services including hotel accommodation, food and beverage, and event management. Our company is known for its commitment to exceptional customer service, sustainable business practices, and creating a positive work culture for our employees.

If you're excited about the prospect of joining our team as Assistant Director of Sales and Marketing, we encourage you to apply now.

Catering - Sales Manager25005321

10-Jan-2025
The Ritz-Carlton Millenia Singapore | 47494 - Marina South, Central Region
This job post is more than 31 days old and may no longer be valid.

The Ritz-Carlton Millenia Singapore


Job Description

JOB SUMMARY 

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES 

Managing Sales Activities

• Manages sales efforts for the hotel including local corporate and social catering.

• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.

• Responds to incoming catering opportunities for the hotel.

• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for the hotel based on market conditions and hotel needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

• Designs, develops and sells creative catered events.

• Maximizes revenue by up-selling packages and creative food and beverage.

• Manages catering sales revenue and operation budgets, and provides forecasting reports.

• Develops menus which drive sales.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Participates in and practices daily service basics of the brand.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

Providing Exceptional Customer Service

• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.

• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.


Additional Responsibilities 

• Performs other duties, as assigned, to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Manager, Resort Sales

10-Jan-2025
Resorts World at Sentosa Pte Ltd | 47497 - Sentosa, Central Region
This job post is more than 31 days old and may no longer be valid.

Resorts World at Sentosa Pte Ltd


Job Description

To drive sales growth in the Attraction, Hotels, and MICE (Meetings, Incentives, Conferences, and Events) segments. Key responsibilities include:

  • Sales Strategy Development: Formulate and implement targeted sales strategies to optimize revenue from attractions, hotels, and MICE partnerships, ensuring alignment with business objectives.
  • Client Relationship Management: Foster and maintain strong relationships with key clients, including travel agency, corporate accounts, and MICE organizers.
  • Lead Generation & Conversion: Identify and secure new business opportunities, converting leads into sales.
  • Market Research & Analysis: Conduct market research to identify emerging customer trends, competitor activities, and opportunities for business growth across attractions, hotels, and MICE sectors.
  • Sales Reporting & Performance Tracking: Monitor sales performance, track key performance indicators (KPIs), and generate regular reports to keep management informed and ensure targets are met.
  • Negotiation & Contract Management: Lead contract negotiations, manage agreements, and ensure timely follow-up to close sales and drive revenue growth.
  • Client and Stakeholder engagements - Plan scheduled meetings and engage with clients, partners, or stakeholders to achieve desired outcomes.

Director of Sales & Marketing

9-Jan-2025
Private Advertiser | 47464 - Central Region
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

SUMMARY

Reporting to the General Manager, the Director of Sales & Marketing is responsible for the smooth and efficient running of all sales and marketing aspects of the property. The incumbent will maximize sales and revenue through development and implementation of strategic action plans, forecast and strategies in order to drive measurable, incremental sales revenue and to materialise the budgeted revenues. 

 

OBJECTIVES

  • Supervise preparations and definition of the Sales & Marketing Plan and manual for the department and participate in setting up the sales & marketing policies, procedures and objectives.
  • Determine the corporate/travel trade marketing and sales strategy related to pricing and promoting to meet the objectives outlined in the Sales & Marketing Plan.
  • Clearly understand and communicate the Corporate and Regional Strategic Sales Objectives to the Sales & Marketing team.
  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
  • Maintain and maximize the utilization of all automated sales and reservations systems involved with group business.
  • Keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.). Also explore and compare corporate traffic amongst the competition.
  • Propose ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.

 

REQUIREMENTS

  • Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
  • Minimum five (05) years relevant experience.
  • Strong analytical skills and problem-solving skills.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  • Possesses a positive attitude toward challenges and the drive to excel
  • Goal oriented, innovative, creative, and decisive.

Vice President for Sales (Makati)

9-Jan-2025
Dempsey Resource Management Inc. | 47385 - Makati City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Dempsey Resource Management Inc.


Job Description

QUALIFICATIONS:
Any business course
Familiarity with hospitality industry and food service industry
With managerial experience with the same industry of Technolux (Distributor & Services)
With good interpersonal skills
Strong on selling and marketing skills

MARKETING MANAGER

8-Jan-2025
TEN TENTH PTE. LTD. | 47337 - Woodlands, North Region
This job post is more than 31 days old and may no longer be valid.

TEN TENTH PTE. LTD.


Job Description

Chef Wai brings decades of experience and passion to crafting mouth-watering poached rice and noodle bar dishes that delight the senses by using only the freshest ingredients, sourced locally whenever possible, to create authentic and innovative recipes.

Join Chef Wai's for a truly immersive culinary career in a cozy atmosphere, attentive service, and experience

•⁠ ⁠Dine-in

•⁠ Take Away

•⁠ ⁠Catering Services

•⁠ ⁠Delivery

Marketing Manager

- Reporting to: Managing Director

- Location: New Tech Park

- Job Type: Full Times

Role & Responsibilities

- Develop & implement comprehensive marketing strategies

- Conduct market research on NTP @ Lorong Chuan

- Create creative, social media, influencer and sales plan

- Manage Budget

- Oversea content creation, manage events and campaign

- Provide monthly and regular sales and campaign status, results and reports

- Grow Revenues

- Conduct regular events

- Manage influencers event

Qualification

- Polytechnic/graduate with a recognized qualification

SALES MANAGER

7-Jan-2025
DHIYA INTERNATIONAL PTE. LTD. | 47246 - Serangoon, North-East Region
This job post is more than 31 days old and may no longer be valid.

DHIYA INTERNATIONAL PTE. LTD.


Job Description

  • Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling, and product knowledge education.
  • Promoting the organization and products.
  • Understand our ideal customers and how they relate to our products.

MICE Manager

3-Jan-2025
The Fullerton Hotel Singapore | 46994 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Fullerton Hotel Singapore


Job Description

SUMMARY

Ensure that all individual and group bookings are taken in line with Company Brand standards to provide accurate, efficient, prompt, courteous and proactive service, to maximize room revenue and guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

· Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.

· Attend weekly group pick-up meetings

· Run group arrivals lists daily for future arrival dates, and no-show reports daily.

· Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests.

· Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information.

· Report to the Revenue Manager

· Work with the Conference Service Manager the group rooming lists, reservation changes, and group billing – according to contract and email history.

· Monitor room type availability daily.

· Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information.

· Complete competition rate analysis as needed.

· Perform other duties as assigned by the Management.

SALES MANAGER (MICE & GROUPS)

3-Jan-2025
WITHIN EARTH HOLIDAYS SDN BHD | 47028 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

WITHIN EARTH HOLIDAYS SDN BHD


Job Description

We are looking for a reliable Sales Manager with experience in MICE to help us build up our business activities based in Manila, Philippines.

Sales Manager (MICE & Groups) responsibilities include oversee our new establish branch, managing Client's Account especially for European Market inquiries, discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

 

Job Descriptions

  • Taking ownership of the sales process, following up with clients, and addressing their queries and concerns.
  • Provide timely and accurate information and excellent support to customers
  • Providing sales and client services, preparing proposals, and quotations.
  • Oversee overall operations, bookings, and reservations support.
  • Actively seek out new sales opportunities; Identify new potential customers, set up ideal prospecting strategies.
  • Negotiating contracts and packages.
  • Lead the operational team.
  • Ability to travel internationally for sales calls and exhibitions.

 

Desired Experience & Qualifications

  • Minimum 5 years in the Travel Industry preferably specialized in Sales, Marketing and MICE
  • Excellent command of spoken and written English
  • Excellent organizational and negotiation skills
  • Excellent domestic and regional travel experience
  • Excellent understanding of MICE trends, and tech used in MICE

Sales Manager

3-Jan-2025
JEN Singapore Orchardgateway | 47043 - Orchard, Central Region
This job post is more than 31 days old and may no longer be valid.

JEN Singapore Orchardgateway


Job Description

We are looking for a Sales Manager to join our team!

 

As a Sales Manager, we rely on you to:

  • Maximizes upselling opportunities whenever possible.
  • Personally handles key wholesales / corporate accounts as assigned
  • Develops strategies in securing or maintaining a preferred hotel status for global accounts and optimizes revenue contribution from HVGA, PGA, DGA TGA accounts at property level.
  • Develops and executes effective business development strategies that will ensure a continued and sustainable profit growth for rooms as well as all revenue centres.
  • Cross sell other Shangri-La Hotels & Resorts.
  • Attends major travel functions and promotional events to promote sales (Rooms, Catering, F&B and other facilities and services) for the hotel.
  • Analyzes market changes. Under the direction of the Director of Sales, implements proactive programs to meet changes, i.e. changes brought about by political, economic or competitive changes in the market place.
  • Keeps abreast of current and future competitors’ products, pricing and sales programs and deploy resources to efficiently optimize RevPAR and achieve / maintain the leading market position.
  • Provides leadership to the sales team.

We are looking for someone who:

  • Has a passion for Sales and Marketing
  • Is a strong team player
  • Has a can-do attitude
  • Enjoys crafting creative and best-fit solutions for business partners and customers
  • Thinks outside of the box whilst leading change in the hotel
  • Understands the global markets and local environment
  • Communicates and writes with fluency in English (as well as the local language)
  • Has relevant experience in a similar capacity previously
  • Has strong interpersonal and communication skills
  • Able to engage in a friendly and professional manner with business partners and customers

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

Manager, Event Sales

3-Jan-2025
Sentosa Development Corporation & Subsidiaries | 47048 - Southern Islands, Central Region
This job post is more than 31 days old and may no longer be valid.

Sentosa Development Corporation & Subsidiaries


Job Description

The Manager, Event Sales reporting to the Assistant Director, F&B Operations, will be responsible for overseeing the sales and operations of Events and Catering at the Club. This role includes driving proactive sales efforts and delivering exceptional client service. The ideal candidate will be highly motivated and assertive in acquiring and managing events, with a strong focus on achieving strategic objectives, meeting goals, and generating revenue across corporate events, social catering, and weddings.

 

Job Responsibilities

  • Lead and develop team members within the department to foster growth and excellence.
  • Provide strategic direction for event, catering, and operations teams to ensure seamless administration and management of events and services.
  •  
  • Support team members in negotiating sales and creating packages to drive incremental revenue.
  • Oversee the enquiry handling process to ensure effective pipeline growth and conversion rates.
  • Proactively and aggressively source leads to meet and exceed individual and departmental sales targets.
  • Build and maintain excellent business relationships with clients and stakeholders.
  • Prepare proposals for venue rental, event packages, and menus within established timeframes.
  • Identify and develop new revenue opportunities through innovative products and relationships.
  • Create and implement effective event marketing strategies.
  • Attend to walk-in guests, respond to telephone enquiries, conduct sales calls, and host site viewings for potential clients.
  • Analyse sales activities to guide informed business decisions.
  • Supervise event planning and execution, ensuring successful outcomes.
  • Collaborate closely with banquet operations to maintain consistently high standards for events and catering.
  • Partner with the Executive Chef to create customized menus and unique experiences.
  • Meet and greet customers at the start of events, introducing the Banquet Lead and AV Technician for seamless handover and communication.
  • Conduct post-event follow-ups with clients to gather feedback and ensure positive experiences.

 

Job Requirements 

  • Diploma or Degree in Hospitality or Tourism Management.
  • 5 years of experience in a similar role within Banquet/Catering Sales, ideally in the hotel, resort, or wedding market.
  • Strong organisational skills with exceptional follow-up abilities.
  • Excellent verbal and written communication skills, paired with strong interpersonal skills.
  • Proven leadership capabilities with the ability to work independently and adopt a hands-on approach.
  • Highly driven and self-motivated, with a professional demeanor and a positive attitude.
  • Possesses a polished and professional image, contributing to a vibrant and positive work environment.

Director of Sales (Manila Based)

2-Jan-2025
Shangri-La's Boracay Resort & Spa | 46937 - Malay, Aklan
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Shangri-La Boracay

Located in the country’s premier beach destination, Shangri-La’s Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

DUTIES:

As Director of Sales, we rely on you to: 

  • Work in coordination with DOSM to produce the annual Marketing Plan and Budget.

  • Implement all sales action plans related to his/her market areas as outlined in the marketing plans

  • Directs and administers the sales program of the hotel

  • Attend primary travel functions (i.e. trade shows and promotional events), and organize familiarization trips, trade shows, and exhibitions.

  • Research new sources of business within the three main market segments (Corporate, MICE, Tour Operators).

  • Controls public space so as to maximize group revenues.

  • Carries out sales activities

  • Create and control monthly sales statistics and reports.

  • Maintain a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, telex contacts written communication.

REQUIREMENTS:

  • Minimum 4 years in the capacity of Sales Manager with multi-segment responsibilities

  • Overseas Trade Show participation

  • Sales experience covering multiple segments - Travel, Corporate, MICE

  • Currently in a leadership role, managing people. 

  • Participated in the Marketing Plan/ Budget develoipment and implementation

  • Proficient in English, written and oral

  • Self-starter

  • Tactful and sensitive to guest needs

  • Goal oriented

  • Organization and planning skills

  • Aggressive

  • Budget & Forecasting skills

***Compensation and Benefits: Local Package is offered.

Cluster Marketing Director

2-Jan-2025
Private Advertiser | 46958 - Metro Manila
This job post is more than 31 days old and may no longer be valid.

Private Advertiser


Job Description

Job Title: Cluster Marketing Director (URGENT HIRING!!)
Location: Destination Hospitality, THAILAND
Job Type: Full-time

About Destination Hospitality:

Destination Hospitality is a leading hospitality management company known for its innovative approach and commitment to delivering exceptional guest experiences. With a portfolio of prestigious properties across Thailand and other key destinations, we are looking for a dynamic and strategic Cluster Marketing Director to drive the marketing efforts of our luxury hotels and resorts.

Key Responsibilities:

  • Develop and execute comprehensive marketing strategies to elevate the brand presence of multiple properties within the Destination Hospitality portfolio.
  • Manage and oversee the day-to-day operations of marketing teams, ensuring seamless coordination and execution of marketing campaigns, both online and offline.
  • Collaborate with the sales, revenue management, and operations teams to create targeted promotional activities that drive brand awareness and maximize revenue.
  • Drive the overall digital marketing strategy, including social media, email campaigns, search engine optimization (SEO), and paid advertising.
  • Conduct market research to identify trends, consumer behavior, and competitor activity, adjusting marketing strategies accordingly.
  • Lead the development and implementation of content, including advertising, photography, and video production, ensuring alignment with brand standards.
  • Manage media relations and work closely with PR agencies to ensure positive brand visibility and coverage in key publications.
  • Oversee the creation and distribution of promotional materials, including brochures, flyers, and digital assets.
  • Implement and monitor the performance of marketing campaigns, utilizing data and analytics to make informed decisions for continuous improvement.
  • Prepare and manage the annual marketing budget for each property under your responsibility, ensuring cost-effective initiatives.
  • Provide leadership and guidance to the marketing team, fostering an environment of creativity, innovation, and collaboration.

Qualifications & Requirements:

  • Proven experience as a Marketing Director, Cluster Marketing Director, or in a similar senior marketing role within the hospitality industry.
  • Strong leadership and team management skills with the ability to drive results and foster a high-performance culture.
  • In-depth knowledge of digital marketing, brand management, and social media strategy.
  • Experience in managing multiple properties or brands is highly desirable.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.
  • Strong analytical skills with a data-driven approach to decision-making and campaign optimization.
  • Creative thinker with the ability to develop innovative marketing strategies and tactics.
  • High proficiency in English; proficiency in Thai is a plus.
  • Experience with marketing tools and software (e.g., Google Analytics, social media platforms, email marketing tools).
  • A degree or diploma in Marketing, Business, Hospitality Management, or a related field is preferred.

Why Join Us?

  • Competitive salary and benefits package.
  • Work Permit and Work Visa support provided for international candidates.
  • Relocation Package: Staff meals and accommodation provided.
  • Opportunities for professional development and career advancement within the Destination Hospitality group.
  • Work in a dynamic and collaborative environment with a diverse team of passionate hospitality professionals.
  • Be part of a team that values creativity and innovation in hospitality, where your ideas and contributions matter.

How to Apply:

If you're a driven and creative marketing leader with a passion for hospitality and a strategic mindset, we’d love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to recruitment@destination-group.com. Please include “Cluster Marketing Director” in the subject line.

Reservation Manager

1-Jan-2025
Hotel Grand Continental Kuala Lumpur | 46929 - Kuala Lumpur
This job post is more than 31 days old and may no longer be valid.

Hotel Grand Continental Kuala Lumpur


Job Description

Description

Accommodation managers are in charge of managing the operations and overseeing the strategy for a hospitality establishment. They manage human resources, finances, marketing and operations through activities such as supervising the staff, keeping financial records and organising activities.

Company

Grand Continental Kuala Lumpur Hotel is located right in the heart of Kuala Lumpur and offers 309 rooms. The hotel is close to the Putra World Trade Centre and Maju Junction Shopping Mall. A few yards away are the LRT and monorail stations, and in close distance is the Bintang Walk and Chinatown. On-site facilities and services include free car parking, a Chinese restaurant, tour desk/travel counter, mini gym and sauna, snooker center, secretarial services, conference rooms, and plenty more. Everything Grand Continental Kuala Lumpur Hotel does is centered around the guests' experience, ensuring comfort and relaxation.

Director of Sales - Rooms (Corporate)

31-Dec-2024
Orchard Hotel Singapore | 46879 - Central Region
This job post is more than 31 days old and may no longer be valid.

Orchard Hotel Singapore


Job Description

Director of Sales (Rooms)

The Director of Sales (Rooms) is responsible for total room, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include market mix, pricing, status, direct sales, marketing, and public relations. The development and solicitation of business from all markets shall ensure the necessary advance bookings needed for a successful and profitable operation for the hotel segments.

Reporting to the Director of Business Development, the incumbent will be responsible to: -

  • Support the Director of Business Development in maintaining business excellence and guiding the team to achieve business goals.
  • Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.
  • Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
  • Ensure training programs are conducted regularly and standards of performance are met. Give guidance and counsel staff toward improvement.
  • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, star reports and sales meeting minutes.
  • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
  • Initiate preparation of annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions.
  • Organize and/or attend scheduled sales department, executive committee, and related meetings.
  • Knowledge of corporate, travel industry, current market trends and economic factors
  • Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
  • Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts, and other reports as directed/required.             
  • Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. 
  • Respond to all RFPs and guests' enquiries in a timely and accurate manner.
  • Prepare business case to support new RFPs acquisitions.
  • Be the key contact for communication with Global Sales teams to support new account acquisition, market penetration and business conversion.
  • Qualify business opportunities, prepare corporate rate agreements based on static rates or dynamic rates contracting.
  • Ensure accurate rate loading upon signed agreement returned to hotel or RFP accepted.
  • Response to all groups' enquiries and work with groups, meetings, and events team to drive business conversion.
  • Perform any other job-related duties as assigned 

Requirements:

  • At least 5 years of work experience in a similar capacity in the hotel industry.
  • Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
  • Adaptable, determined and be someone who wants to be in a fast paced environment that promotes changes and drive for achievements.

Director of Sales24218830

28-Dec-2024
W SINGAPORE SENTOSA COVE | 46751 - Singapore
This job post is more than 31 days old and may no longer be valid.

W SINGAPORE SENTOSA COVE


Job Description

JOB SUMMARY

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Supporting Developing & Executing Sales Strategies

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

• Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

• Recommends booking goals for sales team members.

Managing Sales Activities

• Monitors all day to day activities of direct reports.

• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

• Assists Revenue Management with completing accurate six period projections.

• Reviews sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Develops and manages relationships with key stakeholders, both internal and external.

• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Utilizes all available on the job training tools for employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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