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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Director of Sales - Corporate

18-Jun-2025
The Salil Hotel Riverside - Bangkok | 56285 - Bangkok
This job post is more than 31 days old and may no longer be valid.

The Salil Hotel Riverside - Bangkok


Job Description

การจ้างงาน

full-time

ไม่ระบุ

รับผิดชอบในตำแหน่งงาน และทำงานให้บรรลุเป้าหมายที่กำหนด

- 8 day off / Month

- 16 Days Public Holiday / Year

- Hotel Service Charge (AVG.15K)

- Group Life Insurance

- 2 Meals on duty

- Uniform

- Staff discount benefit

เมษายน 2024

Marketing Communication Manager (Mida Grande Resort Phuket)

18-Jun-2025
Mida Hospitality Group | 56282 - Phuket
This job post is more than 31 days old and may no longer be valid.

Mida Hospitality Group


Job Description

การจ้างงาน

full-time

ไม่ระบุ

รับผิดชอบในตำแหน่งงาน และทำงานให้บรรลุเป้าหมายที่กำหนด

Welfare & Benefits

1. 6 Days off per month
2. Service Charge
3. Annual salary adjustment and annual bonus
4. 2 Meals per shift
5. Locker, uniform
6. Public Holidays and Vacation
7. Social Security
8. Group Insurance
9. Physical Check-up
10. Recognition Award
11. Staff Rate at Mida & Resort Group
12. Staff Birthday & Staff Party
13. Training & Development Program
14. Other allowance

Service Charge

ไม่ข้อมูล

Assistant Director - Revenue Management Shared Services - Corporate Office

17-Jun-2025
Langham Hotels International Ltd | 56266 - Hong Kong Island
This job post is more than 31 days old and may no longer be valid.

Langham Hotels International Ltd


Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

Key Responsibilities:

  • Collaborate with the Director to implement strategic plans and initiatives for multi-hotel revenue management.
  • Coordinate and manage team activities across multiple hotels to ensure efficient execution of tasks and consistency in revenue strategies.
  • Work closely with stakeholders from various hotels to gather requirements and provide updates on project progress.
  • Assist in the development and monitoring of budgets and financial plans for multiple properties, ensuring accountability for the performance success of the assigned portfolio.
  • Ensure compliance with organizational policies and procedures across all hotels in the cluster.
  • Provide leadership and guidance to team members, fostering a collaborative and productive work environment across different locations.
  • Prepare detailed reports and presentations for the Director and senior management, focusing on multi-hotel performance metrics.
  • Identify opportunities for process improvements in revenue management and implement solutions that benefit the entire hotel cluster.
  • Represent the team in meetings and events related to multi-hotel revenue management as needed.

Requirements:

  • Bachelor's degree in Business Administration, Management, or a related field
  • Proven experience in a managerial or supervisory role
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with diverse teams and stakeholders
  • Proficiency in Microsoft Office Suite and project management tools
  • Knowledge of financial planning and budgeting processes
  • Ability to adapt to changing priorities and work effectively under pressure
  • Understanding of dynamic pricing strategies and competitive benchmarking
  • Experience with analyzing and interpreting revenue data and trends
  • Strong analytical skills to forecast demand and optimize inventory
  • Minimum of 5 years in Revenue Management within the hospitality industry or related fields
  • Multi-hotel or cluster revenue management experience is preferred but not required
  • Talents within Langham Hospitality Group are encouraged and welcomed to apply

For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/

Reservation Sales Manager

13-Jun-2025
SONTANA CO., LTD. | 56197 - Bang Rak, Bangkok
This job post is more than 31 days old and may no longer be valid.

SONTANA CO., LTD.


Job Description

Sontana is a monthly rental platform providing fully furnished, serviced apartments for remote workers,

digital nomads, and business travelers. Our tech-driven operations manage 100+ upscale, move-in-ready

apartments for property owners across Bangkok. Find out more at www.sontana.co.

Job Summary: We are seeking a dedicated Reservation sales manager to join our team. The ideal

candidate will have at least 3 years of experience in a reservation role, possess strong sales skills,

and be proficient in managing reservation teams across various online channels. The Revenue

manager will manage reservations teams and distribution channels.

Key Responsibilities:

1. Drive Reservations:

a. Oversee and process reservations from multiple online channels, ensuring accuracy and

efficiency.

b. Handle inquiries, modifications, and cancellations in a timely manner.

c. Manage reservations and OTA listing team

2. Manage OTA Channels:

a. Monitor and manage listings on Online Travel Agency (OTA) platforms.

b. Update availability, rates, and property details as required.

c. Coordinate with OTA partners to resolve any issues or discrepancies.

3. Grow and Manage Referral Partners

a. Coordinate with referral partners/agents to grow reservations with partners

4. Sales and Closing:

a. Utilize sales techniques to effectively close reservation inquiries and convert leads into

confirmed bookings.

b. Set and negotiate pricing for reservations in accordance with company policies and

market trends.

Qualifications:

● Minimum of 4 years of experience in a reservation, sales, business development in the hospitality

sector or similar role.

● Proficiency in English and Thai (both spoken and written).

● Strong sales/ commercial skills to secure reservations and driving bookings.

● Experience with managing reservations through various online channels

● Understanding of apartment rental landscape in Bangkok and other key cities in Thailand

● Proficient in using reservation management software and tools.

● Exceptional customer service skills and a problem-solving mindset.

Preferred Skills:

● Familiarity with property management systems and booking engines.

● Excellent sales and customer service mindset

● Familiarity with the Bangkok condo market is a plus.

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56203 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56198 - Hua Hin, Prachuap Khiri Khan
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56200 - Krabi
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56199 - Pattani
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56201 - Rayong
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager-Sales (Hospitality)

13-Jun-2025
Yanolja Cloud Solution | 56202 - Surat Thani
This job post is more than 31 days old and may no longer be valid.

Yanolja Cloud Solution


Job Description

Organizational Overview:

  • Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.

  • With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 

  • We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting.

Profile Overview:

We are seeking a highly motivated and experienced Sales Executive with a background in Revenue Management to join our team. The ideal candidate will have 3-4 years of experience in the Revenue Management department and a proven track record of driving revenue growth through strategic sales initiatives. The Sales Executive will be responsible for doing demos and sales of eZee Mint

Responsibilities:

  • Develop and implement sales strategies to bring in eZee Mint sales

  • Identify new business opportunities and develop relationships with potential clients

  • Collaborate with the Revenue Management team

  • Monitor market trends and competitor activities to identify opportunities for growth

  • Prepare and present sales proposals to potential clients

  • Negotiate contracts and agreements with clients to maximize revenue potential

  • Track and analyze sales performance metrics to identify areas for improvement

  • Provide regular updates and reports to senior management on sales performance and revenue projections

Key Competencies for the Role:

  • Proven track record of driving revenue growth through strategic sales initiatives

  • Strong analytical and problem-solving skills

  • Excellent communication and negotiation skills

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office suite and CRM software

Requirements:

  • Bachelor's degree in Business, Marketing, or related field

  • 3-4 years of experience in Revenue Management or a related field

Revenue Manager

11-Jun-2025
LIVEIN (TH) CO., LTD. | 56180 - Bang Na, Bangkok
This job post is more than 31 days old and may no longer be valid.

LIVEIN (TH) CO., LTD.


Job Description

Revenue Manager 

Responsibilities: 

  • Develop and implement revenue management strategies to optimize revenue and maximize profitability. 

  • Conduct market analysis, competitor benchmarking, and pricing strategy assessments to ensure competitiveness. 

  • Manage pricing, promotional activities, and room availability across multiple channels. 

  • Monitor and analyze booking trends, occupancy rates, and market dynamics to adjust strategies accordingly. 

  • Lead regular revenue performance reviews, providing insightful reporting and actionable recommendations. 

  • Collaborate closely with Sales, Marketing, Business Development, and Operations teams to ensure alignment of strategies and achievement of revenue targets. 

  • Establish clear and measurable KPIs and metrics for revenue management team performance. 

  • Utilize , Create and manage Revenue Management System tools to forecast demand and optimize pricing strategies. 

  • Train, mentor, and develop revenue team members to enhance skills and capabilities. 

Qualifications: 

  • Bachelor's Degree or higher in Business Administration, Marketing, Finance, Hospitality Management, or related field. 

  • Minimum 3-5 years of experience in Revenue Management or similar role, ideally in hospitality, serviced apartments, or real estate sectors. 

  • Demonstrated success in revenue optimization, pricing strategies, and channel management. 

  • Strong analytical and data interpretation skills with proficiency in Excel or related analytics tools. 

  • Excellent communication and interpersonal skills, capable of effectively collaborating across departments. 

  • Proactive, result-driven, and capable of working independently in a dynamic environment. 

  • Fluent in both Thai and English. 

Benefits: 

  • Competitive salary and incentive package. 

  • Career advancement opportunities. 

  • Friendly, collaborative work environment. 

  • Ongoing professional development training. 

Location: 
Bangna, Bangkok, Thailand 

Marketing & Communications Manager25092006

11-Jun-2025
Sheraton Cebu Mactan Resort | 56155 - Cebu, Central Visayas
This job post is more than 31 days old and may no longer be valid.

Sheraton Cebu Mactan Resort


Job Description

JOB SUMMARY

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.

CANDIDATE PROFILE 

Education and Experience

Required:

• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred

OR

• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.

CORE WORK ACTIVITIES

Hotel Marketing and Advertising

• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.

• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.

• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.

• Manages F&B media schedules and verifies prompt settlement of accounts.

• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups

• Executes email marketing, and display advertising.

• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.

• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

Social Media Content Management

• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).

• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.

• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

Public Relations and Visual Asset Management

• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.

• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.

• Manages assigned accounts as per the media account management system.

• Writes and distributes all press releases for property events, promotions, and outlets.

• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.

• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.

• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.

• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).

• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.

• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.

• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.

• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.

Direct Marketing and Collateral Development 

• Coordinates and executes Hotel and F&B printed materials.

• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.

• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.

• Promotes collection of competitors collateral and publicity on a monthly basis.

• Manages the execution of F&B direct marketing activities.

• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).

General

• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.

• Helps with the publication of hotel’s newsletter(s).

• Supports communications duties and functions as deemed necessary.

• Assists in the liaison and execution of joint F&B promotions.

• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.

• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.

• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.

• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.

• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Senior Sales Manager25092180

11-Jun-2025
Marriott Hotel Manila | 56152 - Mabalacat City, Pampanga
This job post is more than 31 days old and may no longer be valid.

Marriott Hotel Manila


Job Description

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE 

Education and Experience

High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

• Partners with group/catering counterpart to effectively manage the business opportunity.

• Responds to incoming group/catering opportunities for the property that are outside parameters of the .

• Handles all opportunities if property does not participate in an EBC.

• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.

• Focuses efforts on group/catering accounts with significant potential sales revenue.

• Develops effective group/catering sales plans and actions.

• Designs, develops and sells creative catered events.

• Maximizes revenue by upselling packages and creative food and beverage.

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Closes the best opportunities for each property based on market conditions and individual property needs.

• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.

• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Provides excellent customer service in order to grow share of the account.

• Executes brand’s Customer Service Standards and property’s Brand Standards.

• Executes and supports the business Customer Service Standards and property’s Brand Standards.

• Participates in and practices daily service basics of the brand.

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.

• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.

• Manages and develops relationships with key internal and external stakeholders.

• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.

• Conducts site inspections.

• Creates contracts as required.

• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales Manager - Event Booking Center (Corporate)25092288

11-Jun-2025
Manila Marriott Hotel at Newport World Resorts | 56153 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Manila Marriott Hotel at Newport World Resorts


Job Description

Job Overview:

The sales manager partners with the proactive sales team and handles property based functions to achieve business closure. Responsible for maximizing catering revenue through increased bookings across multiple segments. Handles customer inquiries within predefined parameters and communicates booking information to hotel service departments. Actively up sells each business opportunity to maximize revenue for the property. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards.

DUTIES & RESPONSIBILITIES

Business Context

  • Create awareness with regards to the hotels meeting and banqueting facilities
  • Implement brand standards in all sales processes
  • Shift market share from the competition with specific focus on group segment

Sales and Marketing

  • Responds in a timely manner to all incoming group/catering opportunities
  • Ensures business booked is within hotel parameters
  • Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required. Manages and maintain account files.
  • Effectively manages business opportunities and maximizes revenue
  • Maximizes revenue by up selling packages and creative food and beverage
  • Understands the overall market – competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
  • Closes the best business opportunity based on market conditions and specific property needs
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Builds and strengthen relationships with existing and new customers to enable future bookings
  • Effectively manages and develops relationships with key internal and external stakeholders.
  • Effectively uses sales resources and administrative/support staff

Guest Satisfaction

  • Sets a positive example for guest relations.
  • Establishes clear expectations for customers and the property throughout the sales process.
  • Transfers accurate, complete and timely information to operating departments at the property.
  • Effectively resolves guest issues that arise as a result of the sales process; brings issues to the attention of property leadership team as appropriate.
  • Participate in guest satisfaction review sessions to identify areas of improvement; takes ownership of results and shares recommendations to address guest service issues

Other

  • Performs other duties as assigned to meet the business need

Candidate’s Profile:

Experience:

  • A minimum of three years of sales experience with a reputed international hotel chain
  • Experience in handling top producing accounts and complex group and catering business opportunities

Skills and Knowledge 

  • Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure
  • Possesses excellent telephone sales skills
  • Strong customer development and relationship management skills
  • Knowledge of group, extended stay and transient business
  • Knowledge of all Marriott lodging products, culture and brand strategies
  • Knowledge of contractual agreements and legal implications
  • Ability to develop and implement successful sales strategies for individual accounts
  • Knowledge of operations
  • Knowledge of need time strategy as developed by revenue management
  • Understands revenue management functions and account profitability
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Effective decision making skills
  • Effective conflict management skills
  • Ability to influence others
  • Strong organization skills
  • Good negotiation skills
  • Ability to develop and maintain relationships (e.g. associates, customers, vendors)
  • Strong customer and associate relation skills
  • Ability to use standard software applications and hotel systems (e.g. Opera)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Sales Manager (Hotel)

11-Jun-2025
Anchor Land Holdings Inc. | 56159 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Anchor Land Holdings Inc.


Job Description

QUALIFICATIONS:

  • Bachelor’s degree in business administration, sales, or a related field; Master’s degree preferred.
  • With at least 1 year of experience at the same role in the same environment or any relevant experience.
  • Adaptable and innovative, able to respond to market changes and new opportunities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to travel as needed.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Experience in developing and implementing sales strategies.
  • Proficiency in CRM software and Microsoft Office Suite.

 

JOB DESCRIPTION:

Sales and Partnerships

  • Execute strategic sales activities to penetrate assigned market segments, including face-to-face meetings, client entertainment, telephone outreach, and promotional events.
  • Develop and maintain strong relationships with key accounts, focusing on corporate, airline, leisure, group bookings, and banquet business.
  • Identify opportunities for sponsorships and collaborations to enhance revenue and brand visibility.
  • Prepare and negotiate proposals, contracts, and corporate rates tailored to client needs.

Client Relationship Management

  • Provide after-sales service, promptly addressing client feedback and resolving complaints in coordination with relevant departments.
  • Maintain strong client connections by tracking significant dates (e.g., birthdays, company anniversaries) to personalize engagements.
  • Respond to all client inquiries within 24 hours, ensuring a seamless customer experience.

Revenue and Strategy

  • Achieve individual and team sales targets by securing group bookings and high-value accounts.
  • Optimize revenue through effective yield management based on approved rates and room categories.
  • Conduct regular competitor analysis and market intelligence to identify trends and opportunities for business growth.

Administrative and Reporting

  • Submit weekly sales reports, itineraries, entertainment schedules, and expense summaries to the Assistant Director of Sales.
  • Provide detailed updates on sales activities, including a summary of client visits, competition insights, and follow-ups.
  • Regularly prepare and present marketing intelligence reports to aid in strategic decision-making.

Miscellaneous

  • Represent the company in industry and civic organizations to cultivate potential business opportunities (subject to approval by the Assistant Director of Sales or Director of Sales & Distribution).
  • Support the company's commitment to its brand standards and uphold the values of Anchor Land Holdings Inc. and its subsidiaries.
  • Perform additional duties as assigned by the management.

 

 

Cluster Director of Revenue Management – Phuket Hotels (Bangkok Based)25093796

10-Jun-2025
Marriott International | 56083 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Analyzes information, identifying current and potential problems and proposing solutions.

• Observes, receives, and otherwise obtains information from all relevant sources.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Maintains accurate reservation system information.

• Provides support with cluster selling initiatives to all reservation centers.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period and continually analyzes transient booking patterns.

• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.

• Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy 

• Takes a predetermined strategy and contributing to the execution of that strategy.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

• Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.

• Provides critical input to market leaders for development of property and overall market sales strategy.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

• Manages inventory to maximize cluster rooms revenue.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Provides recommendations to properties for Business Transient Sales account strategies.

• Leads efforts to coordinate strategies between group sales offices.

• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

• Provides recommendations to improve effectiveness of revenue management processes.

• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

• Communicates market direction to revenue management, sales and hotel leaders.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintains them over time.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Additional Responsibilities 

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Enters, transcribes, records, stores, or maintains information in written or electronic form.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marketing Supervisor for Famous Japanese Food 47326

10-Jun-2025
RCX RECRUITMENT INC. | 56113 - Santo Tomas City, Batangas
This job post is more than 31 days old and may no longer be valid.

RCX RECRUITMENT INC.


Job Description

Marketing Strategy & Execution】
・Develop and implement effective marketing plans to enhance brand awareness and drive sales growth.
・Identify market trends, competitor strategies, and customer preferences to optimize marketing campaigns.
・Ensure all marketing efforts align with the company's goals and brand identity.

【Campaign Management & Performance Analysis】
・Plan, execute, and oversee marketing campaigns across multiple channels (digital, social media, events, etc.).
・Track and analyze campaign performance, making data-driven adjustments for better results.
・Prepare marketing reports and present key insights to management.

【Cross-functional Collaboration & Coordination】
・Work closely with the sales team to develop promotional activities that support revenue growth.
・Coordinate with the product and creative teams to ensure brand consistency in all marketing materials.
・Manage partnerships with external agencies, suppliers, and media for marketing initiatives.

【Team Leadership & Supervision】
・Lead and mentor the marketing team, ensuring efficiency and productivity.
・Assign tasks, set objectives, and monitor team performance.
・Provide training and guidance to enhance team skills and knowledge.

【 Requirements 】

【MUST】
・College Graduate – Marketing, Business Administration, or any related course
・3 to 5 years of relevant experience in a marketing role
・Strong understanding of customer behavior & competitor landscape
・Experience in planning & executing marketing strategy campaigns
・Ability to work with cross-functional teams

【BETTER】
+ Experience in digital marketing and data-driven strategies
+ Familiarity with marketing analytics tools and software
+ Previous leadership experience in a marketing team

Nordic Speaking Customer Service for Hotel Reservations & Hospitality Department

8-Jun-2025
Patrique Mercier Recruitment TR | 56043 - Bali
This job post is more than 31 days old and may no longer be valid.

Patrique Mercier Recruitment TR


Job Description

Patrique Mercier Recruitment is excited to offer an excellent opportunity for a Nordic Speaking Customer Service Representative for our Hotel Reservations & Hospitality Department. In this vital role, you will provide outstanding support to Nordic-speaking customers, assisting them with inquiries related to hotel reservations, availability, and hospitality services. Your passion for customer service and the hospitality industry will be instrumental in ensuring an exceptional experience for our clients. If you are fluent in a Nordic language and have a strong commitment to customer satisfaction, we want to hear from you!

Responsibilities
  • Deliver high-quality customer service to Nordic-speaking guests via phone, email, and chat regarding hotel reservations and inquiries.
  • Assist customers with booking modifications, cancellations, and any hospitality-related questions.
  • Provide detailed information about hotel amenities, services, and local attractions to enhance the customer experience.
  • Document all customer interactions accurately in the CRM system for effective follow-up.
  • Collaborate with hotel staff and other departments to ensure smooth communication and satisfaction of guest needs.
  • Stay informed about industry trends and company offerings to provide knowledgeable assistance.

Requirements

  • Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; additional languages are a plus.
  • Experience in customer service, preferably in the hospitality or tourism industry.
  • Strong communication and interpersonal skills.
  • Detail-oriented with excellent organizational abilities.
  • Familiarity with CRM systems and proficiency in basic computer applications.
  • Able to work independently as well as collaboratively within a team environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • And more....

Revenue Manager

7-Jun-2025
Discovery Samal (Samal Shores Inc) | 56027 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Discovery Samal (Samal Shores Inc)


Job Description

About the role

Discovery Samal (Samal Shores Inc) is seeking a talented Revenue Manager to join our team in our Manila City Metro Manila location. As a full-time role, you will be responsible for optimising revenue and maximising profitability across our hospitality operations.

What you'll be doing

  • Analysing market trends and competitor data to develop and implement effective pricing and revenue management strategies
  • Forecasting demand and occupancy to inform strategic pricing decisions
  • Monitoring and adjusting pricing and inventory controls to respond to market conditions
  • Generating detailed reports and analytics to track revenue performance and identify opportunities for improvement
  • Collaborating with cross-functional teams to align revenue management initiatives with overall business objectives
  • Providing expert guidance and training to ensure all team members understand and execute revenue management best practices
  • What we're looking for

  • Minimum 3-5 years' experience in a revenue management or pricing role within the hospitality industry
  • Strong analytical and data-driven mindset with excellent financial modelling and forecasting skills
  • In-depth knowledge of revenue management principles, pricing strategies, and inventory controls
  • Exceptional communication and stakeholder management abilities to effectively influence decisions
  • Proficiency in using revenue management software and data analysis tools
  • Degree in hospitality management, business, or a related field
  • What we offer

    At Discovery Samal (Samal Shores Inc), we are committed to providing an outstanding employee experience. In addition to a competitive salary, we offer a range of benefits including comprehensive health insurance, generous leave entitlements, and opportunities for professional development and career advancement. Our vibrant and inclusive company culture encourages collaboration, innovation, and work-life balance.

    About us

    Discovery Samal (Samal Shores Inc) is a leading hospitality company that owns and operates a portfolio of luxurious resorts and hotels across the Philippines. With a reputation for exceptional service and world-class amenities, we are dedicated to delivering unforgettable experiences for our guests. Our mission is to be the premier hospitality brand in the Asia-Pacific region, and we are seeking talented individuals to help us achieve this goal.

    Apply now to join our team and be a part of our exciting journey!

    Sales Manager – Travel Trade

    6-Jun-2025
    Hyatt Centric Victoria Harbour Hong Kong | 56014 - North Point, Eastern District
    This job post is more than 31 days old and may no longer be valid.

    Hyatt Centric Victoria Harbour Hong Kong


    Job Description

    Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

    Responsibilities

    • Plans, conducts regular sales calls and maintain close contact with the assigned accounts and buildings in the geographic areas to solicit business opportunity

    • Conducts hotel inspections to the decision makers, rate negotiators, influential/prime contacts and key bookers of his/her specific market.  Builds and maintains strong relationship with the targeted clientele and constantly explore into new business opportunities

    • Implements all sales action plan related to his/her market area as outlined in the marketing plan

    • Achieves monthly and annual personal sales target set according to approved budget or updated business forecast should there be major variance in market situation from budget approval & maximize result.

    • Establishes and maintains profile for accounts and assists DOS in maintaining the sales filing system, input daily sales activity and ensure the accuracy of client database 

    • Provides feedback on changing market conditions, including trends in the competition, market demand, guest comment, product development, etc

    • Assists in the execution of hotel familiarization/site inspection trips to major clients

    • Participate in monthly sales meeting/ production review meeting and review the performance of accounts on regular basis with improvement plan whenever required

    • Manages and develops the travel agency business in line with Global Hyatt Wholesale’s strategies

    • Enhances group business and develop new group business from emerging markets

    • Performs related duties and special projects as assigned by DOS/DOSM/hotel management

    Qualifications

    • High school or equivalent education required

    • Minimum 2 years solid experience in hotel industry

    • Result oriented, team player and self-motivated

    • Good command of both spoken and written English and Chinese

    We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Apply Now or on Whatapp +852 5720 2986  .

    Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

    Director of Hotel Marketing

    6-Jun-2025
    Destination Group | 56012 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Destination Group


    Job Description

    Job Title: Director of Hotel Marketing
    Company: Destination Hospitality
    MUST BE BASED IN PHUKET

    We are seeking a Director of Hotel Marketing to drive the marketing efforts for several properties in Phuket and across Thailand. This role is perfect for a dynamic and imaginative leader who thrives on storytelling, digital innovation, and building compelling lifestyle brands.

    Position Overview

    As Director of Hotel Marketing, you will lead the development and execution of integrated marketing strategies that enhance brand visibility, drive direct bookings, and elevate guest engagement. You will work across hotel, F&B, and experiential concepts to create campaigns that reflect Destination Hospitality’s unique identity—one rooted in modern Thai culture, local artistry, and warm, genuine hospitality.

    Key Responsibilities

    Strategic Planning

    • Create and implement a holistic marketing plan in alignment with Destination Hospitality’s vision and business goals.

    • Identify market opportunities and consumer trends to tailor campaigns that attract our ideal guest segments.

    Brand Management & Activation

    • Champion the voice and aesthetic of each hotel, ensuring all marketing efforts are consistent, experiential, and emotionally resonant.

    • Activate brand experiences through pop-ups, events, local partnerships, and immersive on-property touchpoints.

    Digital & Performance Marketing

    • Lead digital strategies including SEO, SEM, social media, email marketing, and website optimization.

    • Track and analyze campaign performance to continually improve ROI and guest conversion.

    Content Creation & Storytelling

    • Oversee the creation of captivating content—from photography and video to blog posts and influencer collaborations—that celebrates destination storytelling and local experiences.

    • Maintain consistent tone and messaging across platforms and channels.

    Partnerships & PR

    • Build strategic alliances with influencers, media, tourism boards, and lifestyle brands that align with the Destination Hospitality ethos.

    • Develop and manage PR campaigns to generate buzz, press coverage, and digital reach.

    Budgeting & Reporting

    • Oversee the marketing budget with accountability for ROI and financial discipline.

    • Deliver regular performance reports and actionable insights to senior leadership.

    Team Leadership

    • Lead and mentor a small marketing team and collaborate with agency partners.

    • Foster a creative, agile, and guest-centric culture focused on innovation and performance.

    Qualifications

    • Bachelor’s degree in Marketing, Communications, Hospitality, or a related field.

    • At least 5 years of progressive marketing experience in hospitality, lifestyle, or boutique brand environments—preferably in Thailand or Southeast Asia.

    • Strong digital acumen and experience managing multi-channel marketing campaigns.

    • A passion for design, local culture, and curating guest experiences.

    • Excellent written and verbal communication skills in English; Thai proficiency is a plus.

    • Proven leadership and project management capabilities.

    What We Offer

    • A creative, purpose-driven work culture with room to innovate and lead.

    • The opportunity to shape the narrative for a growing portfolio of distinctive hospitality brands.

    • Competitive salary, performance-based bonuses, and career development opportunities.

    • Work alongside passionate, hospitality-minded professionals in some of Thailand’s most inspiring destinations.

    Hotel Reservations Manager

    5-Jun-2025
    Crown Regency Hotels & Resorts | 55999 - Cebu City, Cebu
    This job post is more than 31 days old and may no longer be valid.

    Crown Regency Hotels & Resorts


    Job Description

    • Manage the Reservations team & all rooms reservations processes for the hotel. For both individual and group bookings.

    • Assisting the Revenue Manager in developing new Reservations/Revenue SOP’s for the team following the introduction of a new property PMS.

    • Manage the Reservations team to meet and exceed budgeted targets.

    • Develop the Reservations team to ensure the constant delivery of excellent guest and customer service.

    • Ensure all email traffic is monitored and reservations appropriately recorded and checked – dates, price, market segmentation, sources etc.

    • Manage no-show and cancelled reservations and process charges according to hotel policy.

    • Work closely with the Sales team to help identify leads and convert leads to confirmed bookings.

    • Liaise with the Revenue Manager to maximise room revenue. Assist the Revenue Manager with daily, weekly and monthly revenue reporting.

    • Deal with customer complaints & reviews in a professional and efficient manner, ensuring guest satisfaction at all times.

    • Can start ASAP

    Sales and Marketing Manager

    5-Jun-2025
    W9 HOTEL AND RESORTS INC. | 55997 - Paranaque City, Metro Manila
    This job post is more than 31 days old and may no longer be valid.

    W9 HOTEL AND RESORTS INC.


    Job Description

    • Design and implement a comprehensive pre-opening commercial strategy, aligned with brand and revenue objectives.

    • Develop strong client relationships in the corporate, MICE, leisure, and OTA markets to drive bookings pre- and post-opening.

    • Manage all aspects of digital and traditional marketing, including branding, advertising, and content creation, in line with W9 standards.

    • Lead market research and competitor analysis to adjust strategies in real-time.

    • Coordinate with revenue management and operations to ensure effective rate strategies and promotional offers.

    • Represent the property at industry events, trade shows, and local networking opportunities.

    • Set up CRM systems, reporting tools, and team structures to support sustainable growth.

    • Recruit, mentor, and lead the Sales and Marketing team post-opening.

    Guest Communications Professional (ZR_23888_JOB)

    5-Jun-2025
    Brunt Work | 55994 - Quezon, Quezon
    This job post is more than 31 days old and may no longer be valid.

    Brunt Work


    Job Description

    This is a remote position.

    Schedule:

    • 40 hours per week

    • Mon-Fri 8am - 5pm EST includes 1hr unpaid break (possible weekends as well)

    Client Timezone: Eastern Standard Time

    Scope:

    • Managing communications for nearly 200 Airbnb properties

    • Work with centralized communication platform integrating multiple software systems

    • Serve guests across five different states in the United States

    • Handle all forms of guest communication including emails, text messages, and phone calls

    • Work within established response time standards and customer service protocols

    Responsibilities:

    • Monitor and respond to guest communications through centralized inbox system covering all 200 properties

    • Handle incoming text messages through integrated software platform

    • Answer phone calls from guests with professionalism and warmth

    • Provide customer service support for guest inquiries, questions, and concerns

    • Manage guest communications across multiple properties from one unified platform

    • Deliver fast response times to ensure exceptional guest experience

    • Handle escalations and complaints in a professional manner

    Requirements:

    • Fluent in English with excellent verbal and written communication skills

    • Well-versed in the Airbnb industry and short-term rental operations

    • Extremely professional demeanor with customer delight focus

    • Warm and welcoming personality in all guest interactions

    • Ability to provide fast response times consistently

    • Experience in customer service, preferably in hospitality or property management

    • Strong problem-solving skills for handling guest concerns and escalations

    Independent Contractor Perks

    • HMO Coverage for eligible locations
    • Permanent work from home
    • Immediate hiring
    • Steady freelance job

    ZR_23888_JOB

    EAST Hong Kong - Assistant Marketing Manager

    5-Jun-2025
    Swire Hotels | 55975 - Tai Koo, Eastern District
    This job post is more than 31 days old and may no longer be valid.

    Swire Hotels


    Job Description

    While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.


    Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

    With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

    Ready to join us at EAST Hong Kong?

    Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

    Job Overview

    Reporting to the Assistant Director of Marketing & Communications, the Assistant Marketing Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.

    Key Responsibilities

    Welcome to the core of what being a Assistant Marketing Manager is all about!

    Here's the quick lowdown on what you'll do day-to-day:

    • Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.

    • Manage online listing or booking platforms to optimise listings and enhance customer engagement.

    • Reach out to media and KOLs to promote our hotel and culinary offerings.

    • Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.

    • Coordinate promotional events and special campaigns in partnership with operational teams and external partners.

    • Analyze market trends and customer feedback to refine marketing strategies and enhance performance.

    • Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.

    • Manage relationships with external vendors, including digital marketing agencies and graphic designers.

    Requirements

    Here's exactly what you need to excel in this role:

    The Non-Negotiables (Must-Haves):

    • Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.

    • 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing Executive.

    • Excellent communication skills, with the ability to work effectively with operations teams.

    The Cherries on Top (Nice-to-Haves):

    • Keen awareness of current trends in the restaurant and hotel industries.

    • Proficient in data analysis and reporting.

    We've kept it short and sweet – just the essentials you'll need.

    What We're Looking For: The Soul Behind the Skillset

    Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

    1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

    2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.

    3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

    Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

    Benefits

    For Every Member of Our Family:

    • Dine at our team dining hall and save on meals!

    • Speak up & put your own ideas into actions. Think differently!

    • Enjoy an appreciative & supportive culture that allows you to be your best self.

    • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

    • Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!

    We offer attractive benefits and excellent career development opportunities to our team members.
    Want to be one of us? Please send us your CV.
    Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
     
    Swire Properties Hotel Management Limited

    Assistant Catering Sales Manager

    4-Jun-2025
    SuccessClicks Limited | 55918 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    SuccessClicks Limited


    Job Description

    Job Description:

    • Seek new opportunities to promote catering food items to new clients

    • Seek and secure new partnership with venue partners and companies in Hong Kong

    • Prepare sales and pitch materials for communicating with potential venue partners and companies

    • Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

    Requirements:

    • Prior experience in a similar role in a hotel or restaurant group

    • Solid network of corporate clients and venue partners

    • Fun, open and charismatic personality with willingness in take on new challenges

    • Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

    • Strong presentation skills

    Executive - Revenue Management Shared Services - Corporate Office

    4-Jun-2025
    Langham Hotels International Ltd | 55926 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    Key Responsibilities:

    Data Analysis and Reporting

    • Gather and analyse data on market trends, competitor performance, and property metrics to drive informed decision-making.
    • Prepare comprehensive daily, weekly, and monthly reports on key revenue metrics such as occupancy, ADR (Average Daily Rate), RevPAR (Revenue per Available Room), and market share.
    • Assist in the creation of detailed performance reviews and presentations for stakeholders, ensuring clarity and actionable insights.

    System Maintenance and Support

    • Maintain and update revenue management systems, including rate loading, inventory management, and promotional setups, ensuring data accuracy and integrity.
    • Monitor and verify the integrity of data across all revenue management tools and platforms.
    • Address and resolve basic system issues, escalating complex problems to IT or vendor support as needed.

    Pricing and Inventory Support

    • Assist in managing transient and group inventory availability across properties to optimize revenue.
    • Support the implementation of strategic pricing initiatives, promotional offers, and corporate/group pricing structures.
    • Regularly update rate plans and restrictions in revenue management systems to reflect market conditions and business strategies.

    Forecasting and Budgeting Support

    • Assist in the preparation of detailed transient and group forecasts to support business planning.
    • Contribute to the annual budgeting process by providing relevant data analysis and insights.

    Market Research and Analysis

    • Conduct thorough market research to identify emerging trends, opportunities, and competitive threats.
    • Analyse market share performance and provide strategic recommendations to enhance property positioning and performance.

    Requirements:

    • Bachelor’s degree in Hospitality Management, Business, Economics, or a related field
    • 1-2 years of experience in revenue management, hospitality, or a related field (internships included)
    • Familiarity with revenue management systems (e.g., IDeaS, Opera, Daylight) is a plus
    • Demonstrated ability to analyze data, identify trends, and generate actionable insights.
    • Proficient in using Excel, revenue management systems, and other analytical tools Basic understanding of revenue management principles and practices
    • High level of accuracy in data entry, reporting, and system maintenance
    • Skilled in communicating findings and recommendations clearly and effectively, both verbally and in writing
    • Capable of prioritizing tasks and meeting deadlines in a fast-paced environment
    • Willingness to work closely with team members and support broader RMSS objectives
    • Eagerness to learn and grow within the revenue management discipline.
    • Strong organizational and problem-solving skills

    For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
     

    Assistant Manager - Revenue Management Shared Services - Corporate Office

    4-Jun-2025
    Langham Hotels International Ltd | 55927 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    There are two openings for this position within the Revenue Management Shared Services team. 

    Key Responsibilities:

    • Assist in implementing strategic plans and initiatives for hotel revenue management.
    • Coordinate team activities to ensure efficient execution of tasks and consistency in revenue strategies.
    • Work with stakeholders from various hotels to gather requirements and provide updates on project progress.
    • Support the development and monitoring of budgets and financial plans for the properties, ensuring accountability for performance success.
    • Ensure compliance with organizational policies and procedures across all hotels.
    • Provide guidance to team members, fostering a collaborative and productive work environment.
    • Prepare reports and presentations for senior management, focusing on performance metrics.
    • Identify opportunities for process improvements in revenue management and implement solutions.
    • Represent the team in meetings and events related to revenue management as needed.

    Requirements:

    • Bachelor's degree in Business Administration, Management, or a related field
    • Experience in a supervisory role
    • Strong organizational and time management skills
    • Excellent communication and interpersonal skills
    • Ability to work collaboratively with diverse teams and stakeholders
    • Proficiency in Microsoft Office Suite and project management tools
    • Knowledge of financial planning and budgeting processes
    • Ability to adapt to changing priorities and work effectively under pressure
    • Understanding of dynamic pricing strategies and competitive benchmarking
    • Experience with analyzing and interpreting revenue data and trends
    • Analytical skills to forecast demand and optimize inventory
    • Minimum of 3 years in Revenue Management within the hospitality industry or related fields
    • Experience within multi-hotel or cluster revenue management is advantageous
    • Talents within Langham Hospitality Group are encouraged and welcomed to apply

    For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
     

    Director - Revenue Management Shared Services - Corporate Office

    4-Jun-2025
    Langham Hotels International Ltd | 55928 - Hong Kong SAR
    This job post is more than 31 days old and may no longer be valid.

    Langham Hotels International Ltd


    Job Description

    About Langham Hospitality Group

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

    LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

    This role is pivotal in ensuring market share excellence for Revenue Management Shared Services (RMSS) hotels in Hong Kong. The role involves collaborating with the General Managers and teams of RMSS hotels to provide yield-maximizing recommendations and detailed reports, while acting as the expert on revenue management systems to ensure their optimal utilization. Additionally, it includes assisting the LHG team in conducting rigorous performance assessments of hotels against established targets, managing the entire RMSS team, and driving strategic initiatives that foster a culture of continuous improvement. Emphasis is placed on strategic revenue management and robust performance execution to enhance profitability and maintain a competitive advantage.

    Key Responsibilities:

    • Drive team performance to meet and exceed established goals, budgets, and targets, demonstrating exceptional leadership and accountability.
    • Manage a high-performing team, cultivate talent, and build a robust team structure aligned with organizational growth objectives.
    • Develop and implement comprehensive retail pricing strategies, create impactful promotions, and set competitive corporate and group pricing structures to drive revenue growth.
    • Lead the implementation of pricing recommendations, rigorous analysis, and optimization techniques for properties utilizing the catering and function space module.
    • Generate precise transient and group forecasts, conduct thorough analyses, and lead the annual budgeting process with a focus on strategic planning and resource allocation.
    • Conduct weekly Revenue Optimization Meeting (ROMe), maintain strong stakeholder relationships to ensure market responsiveness, and provide detailed month-end critiques to both property and above-property stakeholders.
    • Perform comprehensive business evaluations, market research, and market share analysis, delivering insightful analytical reports to property and above-property stakeholders.
    • Regularly report on revenue management effectiveness, providing key stakeholders with actionable insights and performance metrics.
    • Set up, optimize, and maintain performance of revenue management systems, ensuring inter-system efficiency and the accurate loading of rates and promotions.
    • Facilitate advanced revenue management training programs for property and internal stakeholders, including Revenue Analysts, Assistant Managers, and Managers, fostering a culture of continuous improvement and professional growth.

    Requirements:

    • Bachelor’s degree in a related field such as Business Administration, Finance, or Hospitality Management. A Master’s degree or professional certifications (e.g., CRME) is highly desirable.
    • At least 10 years in Revenue Management within hospitality or related fields, with a proven track record of driving revenue growth and optimizing profitability.
    • Demonstrated experience in leading and managing multi-hotel or cluster revenue management teams, with strong leadership skills and the ability to influence stakeholders at all levels.
    • Proficient in written and spoken English, with excellent communication and presentation skills.
    • In-depth knowledge of distribution channel management strategies, revenue management systems (RMS), and property management systems (PMS). Proficiency in analytical tools and software such as Excel, SQL, and data visualization platforms.
    • Strong strategic thinking and planning capabilities, with the ability to develop and implement revenue management strategies that align with the overall business objectives.
    • Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
    • Deep understanding of market trends, competitive landscape, and customer behavior within the hospitality industry.
    • Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively with cross-functional teams and external partners.
    • Ability to thrive in a fast-paced and dynamic environment, with a proactive and flexible approach to change management. 
    • Talents within Langham Hospitality Group are encouraged and welcomed to apply

    For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
     

    Senior Wedding Manager25089946

    1-Jun-2025
    Marriott International | 55791 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    SALES MANAGER

    1-Jun-2025
    SIN GUAN BEE PTE. LTD. | 55871 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    SIN GUAN BEE PTE. LTD.


    Job Description

    • Leadership and Management:Lead and motivate a sales team to achieve sales targets.
      Develop and implement sales strategies.
      Hire, train, and mentor sales representatives.Coach and develop sales team members to enhance their skills and performance.
    • Sales Strategy and Planning:Develop and execute sales plans and strategies.Set sales goals and quotas for the team.Identify and pursue new sales opportunities.
    • Sales Performance Management:Track and analyze sales performance metrics.Provide feedback and coaching to sales representatives based on performance data.Identify areas for improvement and implement corrective actions.
    • Client Relations:Build and maintain strong relationships with key clients.Negotiate contracts and manage client expectations.
    • Reporting and Communication:Prepare and present sales reports to management.Communicate sales goals, strategies, and performance updates to the team.
    • Budgeting and Forecasting:Develop and manage the sales budget.Forecast sales revenue and expenses.

    Market Director of Revenue Management (Phuket Based)25089160

    31-May-2025
    Marriott International | 55782 - Kathu, Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    JOB SUMMARY

    Responsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area.

    OR

    • 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.

    CORE WORK ACTIVITIES

    Analyzing and Reporting Revenue Management Data

    • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

    • Generates and provides accurate and timely results in the form of reports, presentations, etc.

    • Demonstrates knowledge of job-relevant issues, products, systems, and processes.

    • Analyzes information, identifying current and potential problems and proposing solutions.

    • Observes, receives, and otherwise obtains information from all relevant sources.

    • Submits reports in a timely manner, ensuring delivery deadlines.

    • Maintains accurate reservation system information.

    • Provides support with cluster selling initiatives to all reservation centers.

    • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

    • Generates updates on transient segment each period and continually analyzes transient booking patterns.

    • Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.

    • Assists with account diagnostics process and validates conclusions.

    Managing Revenue Management Projects and Strategy 

    • Takes a predetermined strategy and contributing to the execution of that strategy.

    • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

    • Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.

    • Provides critical input to market leaders for development of property and overall market sales strategy.

    • Ensures hotel strategies conform to brand philosophies and initiatives.

    • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

    • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

    • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

    • Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

    • Manages inventory to maximize cluster rooms revenue.

    • Assists hotels with pricing and provides input on business evaluation recommendations.

    • Provides recommendations to properties for Business Transient Sales account strategies.

    • Leads efforts to coordinate strategies between group sales offices.

    • Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.

    • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

    • Initiates, implements and evaluates revenue tests.

    • Provides recommendations to improve effectiveness of revenue management processes.

    • Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.

    • Communicates market direction to revenue management, sales and hotel leaders.

    Building Successful Relationships

    • Develops constructive and cooperative working relationships with others, and maintains them over time.

    • Develops and manages internal key stakeholder relationships.

    • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

    Additional Responsibilities 

    • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    • Enters, transcribes, records, stores, or maintains information in written or electronic form.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sales Executive - Serviced Suites

    31-May-2025
    Harbour Plaza Resort City (H.K.) Resources Limited | 55786 - Tin Shui Wai, Yuen Long District
    This job post is more than 31 days old and may no longer be valid.

    Harbour Plaza Resort City (H.K.) Resources Limited


    Job Description

    • Degree/Diploma holder in hospitality management

    • Relevant experience in hotel front desk or room sales

    • Presentable and able to work independently

    • Good communication and interpersonal skills

    • Good command of both spoken and written English and Chinese

    Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Plaza Resort City, 18 Tin Yan Road, Tin Shui Wai or fax to 2180 1603.

    We are an equal opportunity employer. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar parts within Harbour Plaza Hotels & Resorts. Applications not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed when no longer required.

    Sales Intern25088351

    30-May-2025
    Fairfield by Marriott Cebu Mandaue City | 55830 - Cebu, Central Visayas
    This job post is more than 31 days old and may no longer be valid.

    Fairfield by Marriott Cebu Mandaue City


    Job Description

    HOTEL DESCRIPTION

    The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes’ drive from Mactan-Cebu International Airport. 

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

    To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

    Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

    marriotthotelinternship

    PREFERRED QUALIFICATIONS

    Education:                               College Level / Undergraduate degree in Sales and Marketing/Management/Hospitality Management-related programs. 

    Related Work Experience:       No work experience.

    License or Certification:          None.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Marketing Intern25088353

    30-May-2025
    Fairfield by Marriott Cebu Mandaue City | 55831 - Cebu, Central Visayas
    This job post is more than 31 days old and may no longer be valid.

    Fairfield by Marriott Cebu Mandaue City


    Job Description

    HOTEL DESCRIPTION

    The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes’ drive from Mactan-Cebu International Airport. 

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

    To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!

    Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

    marriotthotelinternship

    PREFERRED QUALIFICATIONS

    Education:                               College Level / Undergraduate degree in Marketing/Management/Hospitality Management-related programs. 

    Related Work Experience:       No work experience.

    License or Certification:          None.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    F&B Sales Executive25088455

    30-May-2025
    Marriott Hotel Manila | 55832 - Mabalacat City, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Marriott Hotel Manila


    Job Description

    POSITION SUMMARY

    Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Assist the management team to develop, implement and execute the revenue, revenue and marketing programs for all outlets and room service. Develop, coordinate and implement social media initiatives as well as beverage promotional programs. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Coordinate reservation confirmations for special and holiday events for parties of six people or more in the restaurant. Coordinate selling of all food and beverage in hospitality suites through the Room Service Department. Perform general office duties to support Champions and Room Service (e.g., filing, sending emails, typing, faxing, and copying).

    Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure personal appearance is professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

    PREFERRED QUALIFICATIONS 

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 1 year of related work experience.

    Supervisory Experience: No supervisory experience.

    License or Certification: None 

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Conrad Bali - MICE Services Executive

    30-May-2025
    Hilton Bali Resort | 55810 - South Kuta, Bali
    This job post is more than 31 days old and may no longer be valid.

    Hilton Bali Resort


    Job Description

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of Travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

    If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

    The MICE Services Executive implements all Sales activities in his / her area of responsibility, under the general guidance and supervision of the Banquet Manager. 

    What will I be doing? 

    As the MICE Services Executive, you will be responsible for performing the following tasks to the highest standards: 

    • Receive and understand hotel product knowledge and related activities. 

    • Implement all sales action plans related to your market area as outlined in the marketing plan. 

    • Establish and maintain files on major active accounts within your market area. 

    • Promote and produce sales leads for other Hilton hotels. 

    • Provide feedback to the Banquet Manager on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in your market area. 

    • Arrange site inspections of the hotel. 

    • Disseminate Banquet Sales related information to other departments as appropriate. 

    • Attend all post-conference meetings, as required, arranged by the Meeting Services department and assist in the preparation of post-conference reports. 

    • Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. 

    • Establish and maintain effective employee relations. 

    • Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees. 

    • Maintain professional business confidentiality. 

    • Perform related duties and special projects as assigned. 

    • Carry out any other reasonable duties and responsibilities as assigned. 

    • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 

    What are we looking for? 

    An MICE Services Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: 

    • University graduate.  

    • Minimum 3 years of experience in a similar capacity with international chain hotels. 

    • Excellent command of written and spoken English to meet business needs. 

    • Good team player. 

    • Good interpersonal and communication skills. 

    • Have hotel sales experience and hotel database. 

    • Able to work under pressure and deal with stressful situations during busy periods. 

    • Very familiar with local market and good at marketing trend analysis. 

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure Travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    Assistant Reservations Manager

    30-May-2025
    Marco Polo Hongkong Hotel | 55764 - Tsim Sha Tsui, Yau Tsim Mong District
    This job post is more than 31 days old and may no longer be valid.

    Marco Polo Hongkong Hotel


    Job Description

    Responsibilities:

    • Assist Reservations Manager to maintain the smooth operation of the Reservations Department

    • Supervise and provide on-the-job training to Direct Subordinates

    • Alert Manager in changes of room inventory availability

    • Solve guests’ and colleagues’ enquiries in timely and courteous manner

    • Perform ad-hoc assignments and projects as assigned

    Requirements:

    • Diploma or above in Hospitality Management or related disciplines

    • Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above

    • Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint

    • Service-oriented, good communication and interpersonal skills

    • Good command of spoken English and Putonghua

    • Candidate with less experience will be considered as Senior Reservations Supervisor

    Director of Sales25087654

    29-May-2025
    Marriott Hotel Manila | 55709 - Mabalacat City, Pampanga
    This job post is more than 31 days old and may no longer be valid.

    Marriott Hotel Manila


    Job Description

    JOB SUMMARY

    Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Supporting Developing & Executing Sales Strategies

    • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

    • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

    • Assists with the development and implementation of promotions, both internal and external.

    Maximizing Revenue

    • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

    • Recommends booking goals for sales team members.

    Managing Sales Activities

    • Monitors all day to day activities of direct reports.

    • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

    • Participates in sales calls with members of sales team to acquire new business and/or close on business.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Analyzing & Reporting on Sales and Financial Data

    • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

    • Assists Revenue Management with completing accurate six period projections.

    • Reviews sales and catering guest satisfaction results to identify areas of improvement.

    Ensuring Exceptional Customer Service

    • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

    • Empowers employees to provide excellent customer service.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

    • Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

    • Participates in and practices daily service basics of the brand.

    • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

    • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

    • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

    Building Successful Relationships

    • Develops and manages relationships with key stakeholders, both internal and external.

    • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

    • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

    • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

    Managing and Conducting Human Resource Activities

    • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

    • Utilizes all available on the job training tools for employees.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    sales manager

    29-May-2025
    V R CLEANING SERVICE PTE. LTD. | 55743 - Serangoon, North-East Region
    This job post is more than 31 days old and may no longer be valid.

    V R CLEANING SERVICE PTE. LTD.


    Job Description

    Key Responsibilities:

    Lead and manage cleaning teams for various facilities.

    Ensure quality standards and client satisfaction are met.

    Develop and implement cleaning schedules and procedures. Oversee inventory management and equipment maintenance.

    Handle customer complaints and resolve issues promptly.

    Maintain safety and cleanliness standards according to company policies.

    Requirements:

    Proven experience in cleaning services management or a related field.

    Strong leadership and organizational skills.

    Ability to manage teams effectively and work under pressure.

    Excellent communication and customer service skills.

    Familiarity with cleaning equipment and materials.

    Minimum Bachelor Degree

    We Offer:

    Competitive salary with room for growth.

    Positive working environment with a focus on teamwork.

    Opportunity to make a meaningful impact in the industry.

    (Up to $5,000) Hostess / Guest Relation / Host / Reservation Manager

    29-May-2025
    ANYTIME SING PTE. LTD. | 55731 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    ANYTIME SING PTE. LTD.


    Job Description

    Job Title: Hostess / Guest Relation Manager

    Location: Town

    Job Type: Full-time

    Job Summary: We are looking for a friendly and professional Hostess to join our team. The ideal candidate will have excellent customer service skills and a welcoming demeanor. As the first point of contact for our guests, the Hostess will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience.

    Key Responsibilities:

    • Greet guests as they enter and thank them as they leave.
    • Manage reservations and seating arrangements.
    • Escort guests to their tables and provide menus.
    • Maintain a clean and organized front-of-house area.
    • Answer phone calls and respond to guest inquiries.
    • Coordinate with the waitstaff to ensure efficient service.
    • Handle guest complaints and provide solutions in a professional manner.
    • Assist with other tasks as needed to ensure smooth operations.

    Qualifications:

    • Previous experience as a Hostess or in a customer service role.
    • Excellent communication and interpersonal skills.
    • Friendly and outgoing personality.
    • Ability to multitask and work in a fast-paced environment.
    • Strong organizational skills.
    • Professional appearance and demeanor.
    • Knowledge of reservation management systems is a plus.

    Benefits:

    • Competitive salary
    • Health insurance
    • Paid time off
    • Employee discounts.
    • Opportunities for career growth and development.

    How to Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to Lexgin23@gmail.com

    Sales Executive – Villa Guest Activity

    28-May-2025
    Bali Super Host | 55622 - Ubud, Bali
    This job post is more than 31 days old and may no longer be valid.

    Bali Super Host


    Job Description

    Job Summary:

    The Sales Executive – Villa Guest Activity is responsible for promoting, selling, and coordinating guest experiences and activities for villa guests, including private tours, wellness services, cultural activities, private chefs, and other tailored experiences. The goal is to enhance the overall guest stay, increase ancillary revenue, and ensure exceptional service delivery.


    Key Responsibilities:

    • Proactively promote and sell curated guest activities such as private tours, in-villa spa services, yoga sessions, cooking classes, romantic dinners, and cultural experiences.

    • Serve as the main point of contact for guests regarding activity options and custom itineraries.

    • Provide personalized recommendations based on guest profiles and preferences.

    • Coordinate bookings with external vendors and ensure all activities are executed smoothly and on time.

    • Maintain updated knowledge of all available services, local attractions, and event offerings.

    • Build strong relationships with tour operators, spa therapists, chefs, and other activity partners.

    • Manage activity sales records, monitor guest feedback, and report performance to management.

    • Support marketing efforts by providing content and feedback for guest experience promotions.


    Minimum Requirements:

    Education & Experience:

    • Diploma or Bachelor’s degree in Hospitality, Tourism, Business, or related field.

    • Minimum 1–2 years of experience in guest services, activity sales, or villa/hotel operations.

    • Experience working in a villa setting or boutique hospitality environment is a plus.

    Skills & Competencies:

    • Excellent communication and customer service skills.

    • Sales-driven with a guest-first mindset.

    • Fluent in English (verbal and written); additional language skills are a plus.

    • Well-organized, detail-oriented, and able to multitask in a fast-paced environment.

    • Familiar with local tourism, culture, and activity providers in the area.

    • Proficiency in Microsoft Office; experience with reservation or CRM systems preferred.

    • Willing to work flexible hours, including weekends and holidays when needed.

    Revenue Manager

    27-May-2025
    Radiant1 Services Co., Ltd. | 55584 - Bangkok
    This job post is more than 31 days old and may no longer be valid.

    Radiant1 Services Co., Ltd.


    Job Description

    About the Role:

    We are looking for a dynamic and results-driven Revenue Manager to play a key role in maximizing profitability for our hospitality clients. In this role, you will leverage data analytics to forecast demand, optimize pricing strategies and implement revenue management initiatives. You will collaborate closely with sales, marketing, finance and operations teams to align revenue goals with overall business objectives. Additionally, you will monitor performance metrics, analyze market trends, and provide strategic recommendations to improve revenue outcomes.

    Key Responsibilities:

    Revenue Management & Strategy Execution

    ●       Implement and contribute to the execution of revenue management strategies

    ●       Provide expert guidance to general managers, property leadership teams and market sales leaders

    ●       Support the development of long-term strategic action plans (6-month, 12-month and 2-year) to maximize revenue across multiple properties

    ●       Ensure alignment of sales strategies with brand initiatives and adapt them to fluctuating market conditions

    ●       Conduct ongoing market and competitor analysis to refine pricing strategies and increase market share

    ●       Manage inventory to optimize cluster-wide room revenue and pricing recommendations

    ●       Oversee distribution channels to ensure accurate hotel positioning and pricing competitiveness

    ●       Initiate and evaluate revenue tests to improve pricing effectiveness

    Data Analysis & Reporting

    ●       Break down complex data into actionable insights to enhance revenue performance

    ●       Generate and deliver timely reports, presentations and strategic updates

    ●       Continuously analyze transient booking patterns and market trends

    ●       Maintain accurate reservation system data and ensure system optimization

    ●       Provide recommendations for improving revenue management processes based on data-driven insights

    Collaboration & Communication

    ●       Act as a key liaison between revenue management, sales and hotel operations teams

    ●       Communicate brand initiatives, demand forecasts and market analysis to relevant stakeholders

    ●       Work closely with group sales teams to coordinate pricing and inventory strategies

    ●       Ensure all revenue strategies align with business goals and client needs

    Who Should Apply:

    ●       Qualifications & Experience:

    ○       Bachelor’s degree in Business Administration, Economics, Finance, Hospitality Management or a related field

    ○       Have a deep understanding of the hospitality industry, a proven experience and track record of optimizing revenue and profitability

    ○       Ability to collaborate effectively with cross-functional teams

    ○       Strong understanding of SaaS software development lifecycle, methodologies and best practices

    ○       Experience with hotel operations, property management systems (PMS) and other hospitality technology solutions is a plus

    ●       Skills & Competencies::

    ○       Strong analytical skills with expertise in data collection, market trend evaluation and pricing optimization

    ○       Exceptional communication, negotiation and stakeholder management skills

    ○       Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements

     

    Assistant Director of Sales (Corporate)

    26-May-2025
    PARKROYAL COLLECTION Marina Bay, Singapore | 55568 - Central Region
    This job post is more than 31 days old and may no longer be valid.

    PARKROYAL COLLECTION Marina Bay, Singapore


    Job Description

    Reporting to the Director of Sales & Marketing or designate, the Assistant Director of Sales will assist the Director of Sales to increase Corporate/MICE or Leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the Hotel. The Assistant Director of Sales is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, sales calls and site inspections of the hotel. This position requires to develop strategic action plans for hotel to drive measurable and incremental sales revenue.

    Responsibilities:

    • Responsible for designated portfolio for the hotel – industry expert in the portfolio.
    • Clear understanding of the hotel’s business strategies then set goals and to determine action plans to meet those goals.
    • Update action plans and financial objectives timely.
    • Versatile in selling various components for the hotel (F&B / Catering /Weddings).
    • Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increase guestroom rate.
    • Continuously solicits for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
    • Conducts daily sales calls, site inspections & entertainments to strengthen ties with Corporate/ MICE or Leisure clients.
    • Provide after-sales service and in particular to ensure all guests feedbacks are brought to management’s attention and communicate with the respective departments for proper handling. Ensure that all feedbacks are reviewed, investigated and initiate follow-up action.
    • Closely following up on all business leads within a 24 hour response time line to clients.
    • Works closely with other sales associates and calls in on important customers and establishes multiple levels of contacts within the client’s organisation.
    • Familiarize with latest market trends and new business development opportunities and activities.
    • Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
    • Always provide the highest quality of service to the clients.
    • Practises professional account qualification on consistent basis.
    • Attends tradeshows, travel functions, major business functions or as required/directed by the Director of Sales/ Director of Sales and Marketing.
    • Responsible for an assigned sales target in accordance to market segment.
    • Prepares periodic sales reports showing sales volume, potential sales and areas of proposed client base expansion.
    • Takes ownership of daily sales activities and maximise the productivity by following a system of weekly and monthly action plans.
    • Work closely with assigned buddy during absence & render assistance.
    • Manages and develops relationships with key internal and external stakeholders.
    • Able to network with clients during hotel events.
    • Proficient in Compset hotel champion & market intelligence.
    • Develop potential of others through coaching and development opportunities to build organization capability for the future.
    • Provide supervision of job functions assigned to junior staff members and check the effectiveness to each staff when completed.
    • Other duties assigned by the Director of Sales/ Director of Sales and Marketing when required from time to time.

    Requirements

    • Minimum 5 years of sales experience in similar capacity or as a Senior Sales Manager with luxury hotel
    • Minimum diploma in business administration or hospitality management
    • Driven, self-motivated individual with excellent interpersonal, oral and written communication skills
    • Good influencing skills and the ability to effectively deal with internal and external customers
    • An excellent team player who is able to work under pressure and committed to achieving timelines and revenue targets
    • Solid negotiation and presentation skills
    • Proficient in MS Office applications and hotel systems e.g. Opera Cloud etc.

    PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

    We regret that only shortlisted candidates will be notified

    Sales Manager / Senior Sales Manager

    24-May-2025
    M Social Hotel Phuket | 55480 - Ko Samui, Surat Thani
    This job post is more than 31 days old and may no longer be valid.

    M Social Hotel Phuket


    Job Description

    • Email: msp.recruit@millenniumhotels.com
    • Tel: 076601999, 076601801, 076601802

    โรงแรม, ที่พัก

    โรงแรม เอ็มโซเชียล โฮเทล ภูเก็ต รับสมัครงานหลายตำแหน่ง
    สนใจสมัครด้วยตนเองได้ ตั้งแต่ วันจันทร์ - วันศุกร์
    เวลา 08.30 – 11.30 น. และ เวลา 13.30 - 16.30 น
    ณ โรงแรม M Social Hotel Phuket (อยู่ติดกับห้างจังซีลอน ป่าตอง)

    สอบถามข้อมูลเพิ่มเติม ติดต่อได้ที่แผนกทรัพยากรบุคคล
    เบอร์ติดต่อ 076-601999 หรือ 076-601801 หรือส่งประวัติ(Resume)
    ไปยังอีเมล์ msp.recruit@millenniumhotels.com

    M Social Hotel Phuket is hiring for the following position, If you are a proactive, professionally presented person and want to be part of a dynamic and growing organization, then is definitely your next long-term role!

    ENGINEERING

    HUMAN RESOURCES
    • นักศึกษาฝึกงานทุกแผนก (10)
    SECURITY
    • Security Officer (3) Urgent
    • Security Supervisor (2)

    SALES AND MARKETING

    FRONT OFFICE

    FOOD AND BEVERAGE
    • Restaurant Manager (1)

    รายละเอียด

    Based on Phuket

    แผนก:

    SALES AND MARKETING

    จำนวน:

    1 อัตรา

    ระดับการศึกษา:

    ปริญญาตรี ขึ้นไป

    เวลาทำงาน:

    งานประจำ

    เงินเดือน:

    ตามตกลง

    ผู้ติดต่อ:

    ฝ่ายทรัพยากรบุคคล

    อีเมล์:

    msp.recruit@millenniumhotels.com

    เบอร์ติดต่อ:

    076601999

    ลงประกาศเมื่อ:

    23 พ.ค. 68

    Assistant Catering Sales Manager

    23-May-2025
    SuccessClicks Limited | 55463 - Central, Central and Western District
    This job post is more than 31 days old and may no longer be valid.

    SuccessClicks Limited


    Job Description

    Job Description:

    • Seek new opportunities to promote catering food items to new clients

    • Seek and secure new partnership with venue partners and companies in Hong Kong

    • Prepare sales and pitch materials for communicating with potential venue partners and companies

    • Represent the company as a brand ambassador in negotiating terms and conditions with prospective venue partners

    Requirements:

    • Prior experience in a similar role in a hotel or restaurant group

    • Solid network of corporate clients and venue partners

    • Fun, open and charismatic personality with willingness in take on new challenges

    • Exceptional interpersonal skills, able to communicate effectively in both English and Cantonese

    • Strong presentation skills

    Sales Executive25085179

    23-May-2025
    Marriott International | 55449 - Phuket
    This job post is more than 31 days old and may no longer be valid.

    Marriott International


    Job Description

    POSITION SUMMARY

    Promote awareness of brand image internally and externally. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Receive, record, and relay messages accurately, completely, and legibly. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Attend daily line-ups promptly. Open door and greet guests as they arrive in the lobby, as assigned.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS 

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 2 years of related work experience.

    Supervisory Experience: At least 2 years of supervisory experience.

    License or Certification: None 

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    This job post is more than 31 days old and may no longer be valid.

    JW Phuket Chalong Bay


    Job Description

    POSITION SUMMARY

    Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

    Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

    Related Work Experience: At least 2 years of related work experience.

    Supervisory Experience: At least 1 year of supervisory experience.

    License or Certification: None

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    This job post is more than 31 days old and may no longer be valid.

    JW Phuket Chalong Bay


    Job Description

    JOB SUMMARY

    Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions.

    CANDIDATE PROFILE 

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Supporting Developing & Executing Sales Strategies

    • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property.

    • Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment.

    • Assists with the development and implementation of promotions, both internal and external.

    Maximizing Revenue

    • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

    • Recommends booking goals for sales team members.

    Managing Sales Activities

    • Monitors all day to day activities of direct reports.

    • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

    • Participates in sales calls with members of sales team to acquire new business and/or close on business.

    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Analyzing & Reporting on Sales and Financial Data

    • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

    • Assists Revenue Management with completing accurate six period projections.

    • Reviews guest satisfaction results to identify areas of improvement.

    Building Successful Relationships

    • Develops and manages relationships with key stakeholders, both internal and external.

    • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

    • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.

    • Interacts with guests to obtain feedback on product quality and service levels.

    • Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

    Managing and Conducting Human Resource Activities

    • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

    • Utilizes all available on the job training tools for employees.

    • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

    • Empowers employees to provide excellent customer service.

    • Observes service behaviors of employees and provides feedback to individuals.

    • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

    Additional Responsibilities

    • Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Director of Sales

    21-May-2025
    Accor Asia Corporate Offices | 55403 - Singapore
    This job post is more than 31 days old and may no longer be valid.

    Accor Asia Corporate Offices


    Job Description

    Company Description

    Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at Trion@KL, an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.

    Job Description
    • In charge of all the Sales activities of the hotel.
    • Leads the sales team and monitors all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
    • Actively participate in industry-related organizations favorable to the hotel.
    • Solicit group and individual business.
    • Establish and direct profitable and cost-effective sales programs.
    • Monitor competition’s activity.
    • Develop business from travel and convention-related companies, tour operators, and transportation companies.
    • Maintain consistent verbal and written communication with clients.
    • Attend trade shows.
    • Consistently monitor results against goals to ensure exceeding sales targets and maintain sales awareness throughout the property.
    • Produce the annual Sales budget and forecast.
    • Analyze and develop current and potential market trends.
    • Collect and analyze relevant and accurate information for better results; constantly monitor the competition’s rates and offers.
    • Implement sales and product awareness within the established market.
    • Develop sales call tactics based on market knowledge and intelligence.
    • Provide leadership to the department for efficient operation.
    • Maintain clear, concise written and verbal communication skills.
    • Instill a calm, organized approach in all situations.
    • Evaluate alternatives quickly and decide on a plan of action.
    • Communicate goals and objectives clearly and inspire the team to achieve them.
    • Adhere to company standards and policies.
    • Manage change effectively and multi-task efficiently.
    • Train and mentor team members for future development.
    • Use key monitors and financial targets to evaluate market segment performance and plan future actions.
    • Analyze financial information to assist in decision-making.
    • Control costs without compromising standards.
    • Demonstrate strong budgetary, projection, and cost control skills.
    • Prepare and implement sales action plans by specified deadlines.
    • Handle issues professionally and complete duties and projects timely, following company rules and regulations.
    • Ensure proactive planning, execution of sales, and action plans.
    • Build trust and respect in business relationships through effective communication, skills, and techniques.

    The employee may be required to perform additional duties as needed by business volume and as assigned by superiors.

    Qualifications
    • Experience in Hotel Sales & Marketing with a proven success record.
    • Leadership experience at the Director level in a 4-star plus full-service hotel.
    • Bachelor's degree required; advanced degree in business administration, marketing, or related field preferred.
    • Exceptional strategic planning and execution skills, with a data-driven approach to decision-making.
    • Strong revenue management expertise and ability to optimize business mix.
    • Proficiency in Microsoft Office and familiarity with hotel management software (e.g., Opera Sales & Catering).
    • Excellent presentation and communication skills, both written and verbal.
    • Proven ability to lead and develop high-performing teams in a dynamic environment.
    • Strong analytical skills to interpret complex data and market trends.
    • Experience in digital marketing, social media strategies, and emerging marketing technologies.
    • Ability to build and maintain strong relationships with clients, partners, and industry stakeholders.
    • Innovative mindset with a passion for continuous improvement and adaptation.
    • Flexibility to travel and adapt to changing schedules as required.
    Additional Information

    Join us at Accor, where life pulses with passion!

    As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

    By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

    You will join a caring environment and a team where you can be truly yourself. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world!

    You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

    Everything you do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable, and impactful experiences for your customers, colleagues, and the planet.

    Hospitality is a work of heart,
    Join us and become a Heartist.

    #J-18808-Ljbffr

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