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Assistant Hotel Accountant

Featured
Settha Palace HotelLaos - Vientiane
Luxury Hotel in Vientiane | The Settha Palace Hotel, Vientiane, Laos

Settha Palace Hotel

The luxurious Settha Palace Hotel is a 29-room colonial boutique property built in the 1930s in Vientiane, Laos. The hotel is managed by Belmont International Hotels and caters to high end tourists, bankers, diplomats and businessmen, requiring warm and personalized service.


Job Description - Assistant Hotel Accountant

For our refined F&B Operation that includes an elegant gourmet a la carte restaurant and 150 seat banquet room, we are now welcoming applicants for the position of Assistant Accountant.


Key Responsibilities:

  • Assisting the Financial Controller in ensuring that the Accounting Department operates smoothly and efficiently.
  • Ensuring that the bookkeeping is done accurately.
  • Assist with preparing the monthly Financial Package.
  • Handling & monitoring the General Ledger Accounts.
  • Daily auditing of all records pertaining to revenue of the hotel.
  • Prepares daily income and statistics reports.
  • Prepares relevant documents for incorporation in the monthly accounts.
  • Perform any other duties as assigned by the hotel's management.

This challenging full time hands-on position is for you if you:

  • 4-year bachelor's degree in Finance and Accounting or related major.
  • Some qualification in OMA/ ICASL/ AAT or equivalent in the Hospitality industry would be an added advantage.
  • 2 years work experience required.
  • Good command of English language.
  • Hotel accounting experience is a strong advantage.

But the opportunity is NOT for you if:

  • You have to bring your family with you.
  • You can't adapt easily to foreign cultures.

Position reports to the General Manager.

We welcome all nationalities to apply. You should be available to start the new assignment as soon as possible.

For a single status candidate, we offer economy air ticket, tax free salary, suitable on site accommodation, laundry, and medical insurance in line with the size of our small operation.

The Settha Palace is managed by Belmont International Hotels, which manages deluxe hotels in Malaysia, Indonesia and Laos.


Do not miss out on this rewarding opportunity!

  Apply Now  

Spa Manager

7-Aug-2025
Divana Wellness Company Limited | 56865 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Divana Wellness Company Limited


Job Description

About the role

Divana Wellness Company Limited is seeking an experienced Spa Manager to oversee the day-to-day operations of our flagship wellness centre in the heart of Bangkok. In this full-time role, you will be responsible for driving the strategic growth and development of our spa services, ensuring a premium customer experience for all our guests.

What you'll be doing

  1. Manage and oversee all spa operations, including scheduling, inventory management, and staff supervision

  2. Implement effective marketing and promotional strategies to drive revenue growth and client retention

  3. Develop and maintain strong relationships with key industry partners and suppliers

  4. Monitor and analyse spa performance metrics to identify areas for improvement

  5. Ensure compliance with all relevant health, safety, and quality standards

  6. Foster a positive, customer-centric work culture and provide leadership to the spa team

What we're looking for

  1. Minimum 5 years' experience in a spa management or senior hospitality role

  2. Proven track record of driving business growth and profitability in the wellness/spa industry

  3. Strong interpersonal and communication skills, with the ability to effectively manage a team

  4. Excellent customer service orientation and problem-solving abilities

  5. In-depth knowledge of spa treatments, products, and industry trends

  6. Proficiency in Thai and English, both written and verbal

About us

Divana Wellness Company Limited is a leading provider of premium spa and wellness services in Thailand. With a focus on holistic self-care and rejuvenation, we have built a reputation for delivering exceptional experiences that help our clients achieve a state of balance and wellbeing. Join our growing team and be a part of our exciting journey as we continue to expand our presence and offerings across the region.

Apply now to become our next Spa Manager and help us elevate the standard of wellness in Thailand.

Spa Manager

6-Aug-2025
Maison Ysaé | 56850 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Maison Ysaé


Job Description

Maison Ysaé – Bangkok

Full-time

Starting salary: 30,000 - 35,000 THB (depending on your experience)


📍 Location: Gaysorn Amarin - Bangkok


Key responsibilities:

  • Client reception & service: Provide a warm welcome, manage appointments, and ensure excellent customer service.

  • Treatment & service management: Supervise treatment quality, ensure protocol and standard adherence.

  • Team management: Lead, and motivate therapists; ensure smooth scheduling and team cohesion.

  • Service development: Collaborate on spa service and product offerings with management.

  • Operational management: Uphold spa standards (cleanliness, organization, product availability), manage orders, and liaise with suppliers.


Required skills:

  • Languages: Thai, English proficiency.

  • Aesthetic & beauty knowledge: Expertise in skincare, massage, and aesthetic techniques.

  • Management experience: Strong leadership, able to motivate and guide.

  • Service-oriented: Excellent interpersonal skills, detail-oriented, with strong customer focus.

  • Marketing knowledge: Social media management skills are a plus.


Preferred profile:

  • Passion for the wellness and beauty industry.

  • Positive, dynamic, and solution-oriented attitude.

  • Experience: Reception or management experience in a spa or clinic is valued.


Benefits :

  • Social Security

  • 13 days public holidays

  • 6 days vacation leave

  • Overtime pay

  • 1 day off per week


To apply: Send your CV to contact@maisonysae.com or Line @maison.ysae

Spa Manager

22-Jul-2025
DIVANA GLOBAL COMPANY LIMITED | 56619 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

DIVANA GLOBAL COMPANY LIMITED


Job Description

Job Descriptions:

Performance Management

  • Monitor and evaluate the performance of spa therapists across all branches.
  • Provide coaching, feedback, and development plans to enhance employee skills and service quality.
  • Set clear goals and KPIs for staff aligned with company objectives.

 

Operations Oversight

  • Ensure all spa branches operate smoothly and deliver consistent quality.
  • Develop and enforce operational procedures and protocols.
  • Monitor resource allocation, including scheduling and staff deployment.

 

Training and Development

  • Design and implement training programs to improve therapist skills, customer service, and technical expertise.
  • Stay updated on industry trends and introduce innovative techniques and services.

 

Customer Experience

  • Oversee customer feedback and ensure complaints are addressed promptly.
  • Drive initiatives to enhance the overall customer experience.

 

Business Growth and Strategy

  • Collaborate with management to set revenue and service targets for each branch.
  • Identify opportunities for expanding service offerings and enhancing profitability.
  • Work on marketing and promotional strategies to attract and retain customers.

 

Compliance and Standards

  • Ensure adherence to health, safety, and hygiene standards.
  • Maintain compliance with local regulations and industry standards.

 

Job Qualifications:

  • Bachelor’s degree in business administration, hospitality management, or a related field.
  • At least 3 years experiences in Spa Manager, Hotel Manager or a similar leadership role.
  • Strong knowledge of spa services, therapies, and customer service best practices.
  • Proven ability to lead and motivate teams to achieve high performance.
  • Excellent communication, problem-solving, and organizational skills.
  • Flexibility to travel between branches as required.

Spa Manager (HK$35,000 - 80,000)

14-Jul-2025
Drake Overload Ltd | 56522 - Tsim Sha Tsui, Yau Tsim Mong District
This job post is more than 31 days old and may no longer be valid.

Drake Overload Ltd


Job Description

Job Duties:

  • Provide customer skin analysis and care knowledge

  • Promote professional treatment packages and services

  • Introducing beauty products

  • Recommend customers to purchase additional treatments

 

Job requirements:

Salary

  • $50000 - $100000

 

Perks and Benefits

Unlimited commission Monthly

performance bonus

12 days of paid annual leave

6 days of vacation per month

Promotion opportunities

Comprehensive medical benefits

Employee shopping discounts

Harmonious and pleasant working environment

 

Work Location:

  • Causeway Bay / Tsim Sha Tsui

 

Working days and hours

10:00 - 19:00

12:00 - 21:00

Long or short work weeks required

Shift work required

5-6 days per week

Please apply online with a detailed CV, including your current and expected salary.

Spa Manager

22-Jun-2025
Resortlife Co., Ltd. | 56328 - Phuket
This job post is more than 31 days old and may no longer be valid.

Resortlife Co., Ltd.


Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

 

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

 

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

 

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Spa Manager

4-Jun-2025
Bandara Spa Resort & Pool Villas Samui | 55912 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Bandara Spa Resort & Pool Villas Samui


Job Description

  • Email: hrm@bandarasamui.com, ahrm@bandarasamui.com
  • Tel: 077245795

โรงแรม, ที่พัก

Food & Beverage
  • Waiter/Waitress (1) New
Spa
  • Spa Manager (1) Urgent

Guest Services

Engineering

Executive Office
  • Resident Manager (1) Urgent

รายละเอียด

- 3-5 years experience in Spa at 4 star or 5 star
hotel
- Good Spa knowledged & Therapist skill
- Good English both written & speaking
- Good Service Mind & Good attitued
- Good Sales person
- Good management skill & Leadership skill

แผนก:

Spa

จำนวน:

1 อัตรา

ระดับการศึกษา:

ปริญญาตรี ขึ้นไป

เวลาทำงาน:

งานประจำ

เงินเดือน:

ตามตกลง

ผู้ติดต่อ:

Human Resource Department

อีเมล์:

hrm@bandarasamui.com

เบอร์ติดต่อ:

077245795

ลงประกาศเมื่อ:

03 มิ.ย. 68

Spa & Recreation Manager25085933

24-May-2025
Marriott International | 55474 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Manager

23-May-2025
Resortlife Co., Ltd. | 55460 - Phuket
This job post is more than 31 days old and may no longer be valid.

Resortlife Co., Ltd.


Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

 

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

 

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

 

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

Massage/Spa Manager

22-May-2025
RONGTAI TRADITIONAL CHINESE THERAPY CENTER | 55430 - San Juan, Balagtas, Bulacan
This job post is more than 31 days old and may no longer be valid.

RONGTAI TRADITIONAL CHINESE THERAPY CENTER


Job Description

Job Description
Oversee all daily operations of the massage spa, including scheduling appointments, managing staff and providing customer service.
Develop and implement policies and procedures to ensure optimal customer satisfaction and staff efficiency.
Supervise and train massage therapists, receptionists, and other employees.
Prepare monthly budgets and financial reports.
Maintain inventory of supplies, equipment, and products.
Monitor customer feedback and respond promptly to complaints.
Stay up-to-date on industry trends and develop innovative marketing strategies to promote the spa’s services.
Handle customer inquiries and complaints in a professional manner.
Ensure compliance with all local, state, and federal regulations pertaining to the spa.
Monitor the cleanliness of the facility, including lobby, massage rooms, and bathrooms.

Spa Manager

8-May-2025
Resortlife Co., Ltd. | 54488 - Phuket
This job post is more than 31 days old and may no longer be valid.

Resortlife Co., Ltd.


Job Description

LeSpa Introduction:

17 treatments rooms, 900 sqm.

2 Wet Onsen including Steamer, Sauna, Ice Wall Room, Badu Jets Pool, Micro Bubbles Pool, Mineral Pool, Cold Plunge Pool

2 Floating Therapy

Male and Female Lockers

Relax Room

 

15 Spa Therapists, 3 Receptionists, 5 Spa Attendants

 

JOB SUMMARY

Ensure Receptionists provide excellent customer service.

Ensure the various areas of LeSpa are maintained to the highest hygiene standards.

Ensure that Therapists have excellent massage skills.

 

KEY AREAS OF RESPONSIBILITY:

•             Always demonstrate sincere customer focus and true appreciation for the guest experience.

•             Ensure the guest experience is relaxing and in accordance with the hotel's standards.

•             Ensure compliance with all legislation governing the operation of a Spa facility.

•             Ensure all spa equipment is maintained and in good working order at all times.

•             Ensure all areas of LeSpa are constantly cleaned.

•             Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.

•             Able to provide guidance, encouraging teamwork and facilitating related professional work processes.

•             Able to handle any guest complaints or special requirements.

•             Responsible for reviewing all guest feedback results and implement improvements to ensure guest satisfaction.

•             Recruit and train Spa employees in accordance with hotel sop and guidelines.

•             Monitor and review Spa employee’s performance regularly and provide required guidance.

•             Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.

SPA MANAGER

6-May-2025
Meritoni Corp | 54353 - Iloilo, Western Visayas
This job post is more than 31 days old and may no longer be valid.

Meritoni Corp


Job Description

Job Summary:

The Spa Manager is responsible for overseeing the day-to-day operations of the spa facility, ensuring a high level of guest satisfaction, staff performance, and profitability. This role involves managing staff, coordinating spa services, maintaining cleanliness and safety standards, and executing marketing initiatives to attract and retain clients.


Key Responsibilities:

  • Oversee the daily operations of the spa, including scheduling, inventory, and staff management.

  • Lead, train, and motivate a team of therapists, receptionists, and other spa personnel.

  • Ensure exceptional guest service and handle guest concerns or complaints professionally.

  • Develop and implement spa promotions and marketing strategies to drive revenue.

  • Maintain hygiene and safety standards according to company and legal regulations.

  • Monitor inventory and order supplies in a cost-effective manner.

  • Prepare and manage budgets, reports, and financial records.

  • Analyze performance metrics to improve service delivery and financial outcomes.

  • Coordinate with other departments (e.g., housekeeping, maintenance) to ensure seamless service.

  • Stay updated on industry trends and new treatments or technologies.


Qualifications:

  • Proven experience as a Spa Manager or in a similar supervisory role in hospitality/wellness.

  • Strong knowledge of spa treatments, products, and operations.

  • Excellent leadership and customer service skills.

  • Ability to manage budgets and interpret financial reports.

  • Strong organizational and problem-solving abilities.

  • Proficient in spa software and Microsoft Office Suite.

  • Degree or certification in Hospitality Management, Business Administration, or a related field (preferred).


Work Environment:

  • Full-time position with flexibility to work weekends and holidays as required.

  • Fast-paced, guest-focused environment.

Director of Loss Prevention - JW Marriott Phuket Chalong Bay Resort & Spa and

27-Apr-2025
JW Phuket Chalong Bay | 53795 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

HOTEL DESCRIPTION

The 189-key JW Marriott Phuket Chalong Bay Resort & Spa and the 277-key Courtyard by Marriott Phuket Chalong Bay are located at the northern end of Chalong Bay. The JW Marriott Resort features 146 rooms and 43 villas situated on the northwest side of the property, with the villas in a designated area to create an exclusive environment for guests. It will be closest to the beach and will include two outdoor pools. Nearly 2,000 square meters of meeting space will be centrally located between the JW Marriott Resort and the adjacent Courtyard Hotel, allowing for shared use.

The Courtyard Hotel offers 207 standard rooms and 70 family rooms located on the southwest end of the property. While this hotel is further from the beach, its rooms overlook the pool or the surrounding landscaping.

Both hotels are conveniently located just a 10-15 minute drive from Chalong Pier, the largest pier on the island, which provides access to nearby islands such as Phi Phi. For more shopping and dining options, Phuket Town is a 10-15 minute drive away, offering a chance to explore local culture. Courtyard by Marriott Phuket Chalong Bay is expected to open first in Q2, 2025 while JW Marriott Phuket Chalong Bay Resort & Spa is expected to open in Q1, 2026.

JOB SUMMARY

Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

• Assists in the development and implementation of emergency procedures.

• Conducts investigation of all losses of property assets and refers to proper management for disposition.

• Deploys security staff to effectively monitor and protect property assets.

• Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.

• Conduct periodic patrols of entire property and parking areas.

• Recognize success across areas of responsibility.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.

• Implements action plans to monitor and control risk.

• Maintains required reports and documentation regarding patrols of property and parking areas.

• Provides means for obtaining necessary medical attention on a timely basis.

Leading Security/Loss Prevention Teams

• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.

• Celebrates successes by publicly recognizing the contributions of team members.

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Serves as a role model to demonstrate appropriate behaviors.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Meet quality standards and customer expectations on a daily basis.

• Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.

Conducting Human Resources Activities

• Assists in minimizing cost of accident claims through aggressive claims management.

• Brings issues to the attention of Human Resources as necessary.

• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.

• Conducts hourly employee performance appraisals according to Standard Operating Procedures.

• Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Administer property policies fairly and consistently.

• Maintain first aid and CPR certifications required for Loss Prevention officers.

• Handles guest problems and complaints.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Develops and maintains a working relationship with local law enforcement authorities.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Massage Therapist Manager (Mandarin Speaker)

22-Apr-2025
Pro Alliant Services Inc. | 53437 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Pro Alliant Services Inc.


Job Description

Supervise and manage therapists to ensure high service standards.
Coordinate schedules, training, and professional development for staff.
Communicate with Mandarin-speaking clients, staff, and business partners.
Ensure compliance with health, safety, and industry regulations.
Handle customer feedback, resolve issues, and improve client satisfaction.
Monitor performance, maintain records, and prepare reports for management.
Oversee inventory and ensure adequate supplies for therapy sessions.

Massage Therapist Manager (Mandarin Speaker)

18-Apr-2025
Pro Alliant Services Inc. | 53282 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Pro Alliant Services Inc.


Job Description

Supervise and manage therapists to ensure high service standards.
Coordinate schedules, training, and professional development for staff.
Communicate with Mandarin-speaking clients, staff, and business partners.
Ensure compliance with health, safety, and industry regulations.
Handle customer feedback, resolve issues, and improve client satisfaction.
Monitor performance, maintain records, and prepare reports for management.
Oversee inventory and ensure adequate supplies for therapy sessions.

Massage Therapist Manager (Mandarin Speaker)

17-Apr-2025
Pro Alliant Services Inc. | 53191 - Pasay City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Pro Alliant Services Inc.


Job Description

Supervise and manage therapists to ensure high service standards.
Coordinate schedules, training, and professional development for staff.
Communicate with Mandarin-speaking clients, staff, and business partners.
Ensure compliance with health, safety, and industry regulations.
Handle customer feedback, resolve issues, and improve client satisfaction.
Monitor performance, maintain records, and prepare reports for management.
Oversee inventory and ensure adequate supplies for therapy sessions.

Recreation Manager - JW Marriott Phuket Chalong Bay Resort & Spa and Courtyard

14-Apr-2025
JW Phuket Chalong Bay | 52916 - Phuket
This job post is more than 31 days old and may no longer be valid.

JW Phuket Chalong Bay


Job Description

HOTEL DESCRIPTION

The 189-key JW Marriott Phuket Chalong Bay Resort & Spa and the 277-key Courtyard by Marriott Phuket Chalong Bay are located at the northern end of Chalong Bay. The JW Marriott Resort features 146 rooms and 43 villas situated on the northwest side of the property, with the villas in a designated area to create an exclusive environment for guests. It will be closest to the beach and will include two outdoor pools. Nearly 2,000 square meters of meeting space will be centrally located between the JW Marriott Resort and the adjacent Courtyard Hotel, allowing for shared use.
 

The Courtyard Hotel offers 207 standard rooms and 70 family rooms located on the southwest end of the property. While this hotel is further from the beach, its rooms overlook the pool or the surrounding landscaping.
 

Both hotels are conveniently located just a 10-15 minute drive from Chalong Pier, the largest pier on the island, which provides access to nearby islands such as Phi Phi. For more shopping and dining options, Phuket Town is a 10-15 minute drive away, offering a chance to explore local culture. Courtyard by Marriott Phuket Chalong Bay is expected to open first in Q2, 2025 while JW Marriott Phuket Chalong Bay Resort & Spa is expected to open in Q1, 2026.

JOB SUMMARY

Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Supports the management of outside vendors including water sports and scuba.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).

• Manages group activities including sand painting, bon fires, and team building events.

• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa & Recreation Manager25062012

11-Apr-2025
Marriott International | 52673 - Chiang Mai
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Manager25060119

9-Apr-2025
Marriott International | 52529 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Manager

4-Apr-2025
Aura Bangkok Clinic (Retail) | 52246 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Aura Bangkok Clinic (Retail)


Job Description

✅ Job descriptions:

Sales and Operations Management

  • Oversee the sales and operations of the spa to ensure they follow the system

  • Manage the spa's sales and drive them to achieve the set targets

Employee Management

  • Manage and supervise staff at the branch

  • Train new employees (On the job training)

  • Manage employee work schedules and evaluate their performance

  • Monitor working hours, overtime, and employees' salaries

Quality Control and Operational Readiness

  • Ensure the readiness of the premises and equipment for operation

  • Manage inventory and restock products as needed

Communication and Reporting

  • Lead the briefing before starting work and summarize the daily work results at the end of the day

  • Prepare monthly reports

  • Suggest improvements and report issues to the management team for company development

Problem Solving and Work Development

  • Responsible for resolving internal issues within the spa

  • Handle other tasks as assigned

Requirement:

  • Graduated in any bachelor’s degree.

  • Excellence communication skills in English.

  • Ability to communicate in Chinese language is a plus.

  • Proven more than 3 years experience in a receptionist function inside the spa would be advantage.

  • Good interpersonal skills and a team player.

  • Multi-tasking and time-management skills, with the ability to prioritize tasks.

  • Quick problem-solving skill.

  • Good analytical, logical and mathematical skill.

  • 6 days off per month (excluding weekends and public holidays)

  • Available for shift work.

Overall values:

  • Strong passion in bringing a high-quality medical service to everyone at a reasonable price.

  • Lead, inspire and motivate team member to always stay in a fast-paced, revenue-driven work environment.

  • Always analyze and optimize on-the-go. We are bringing the aesthetic industry towards a new break through, there will be many obstacles. Persevere through all of them.

  • Advice and coach team member. We value high-growth employees and reward them handsomely. Evaluate and give constructive feedback your team member to support her high-growth career path.

  • Excellent presentation skill with strong logical thinking. 

  • Excellent management skill. Always plan ahead. Always have backup plan. Strong can-do attitude.

  • Always strive only for the best. Always go beyond expectation. Always set an almost impossible goal. Never settle for an easy one.

Assistant Spa Manager25055852

3-Apr-2025
Marriott International | 52106 - Phuket
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

POSITION SUMMARY

Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa Manager

3-Apr-2025
Divana Wellness Company Limited | 52154 - Sathon, Bangkok
This job post is more than 31 days old and may no longer be valid.

Divana Wellness Company Limited


Job Description

About the role

As a Spa Manager at Divana Wellness Company Limited, you will be responsible for overseeing the daily operations of our luxurious spa located in the heart of Sathorn, Bangkok. This full-time position is an integral part of our organisation, ensuring exceptional customer service and the smooth running of our wellness facilities.

What you'll be doing

  • Manage and coordinate the spa's schedule, staff, and resources to deliver a seamless and relaxing customer experience
  • Ensure all spa services and treatments are delivered to the highest standards of quality and professionalism
  • Train, develop and motivate the spa team to provide outstanding customer service
  • Oversee inventory management, cost control, and budgeting for the spa operation
  • Implement marketing strategies and promotions to drive spa bookings and revenue
  • Liaise with other departments to maintain a cohesive brand experience
  • Continuously seek ways to enhance the spa's offerings and improve overall customer satisfaction

What we're looking for

  • Minimum 5 years of experience in a spa or wellness centre management role
  • Strong leadership and people management skills with the ability to inspire and develop a team
  • Excellent customer service orientation and problem-solving abilities
  • Thorough understanding of spa operations, including scheduling, inventory, and financial management
  • Passion for the wellness industry and a commitment to providing exceptional guest experiences
  • Excellent communication and interpersonal skills
  • Proficiency in Thai and English languages

About us

Divana Wellness Company Limited is a leading provider of luxury spa and wellness services in Thailand. With a reputation for excellence, we are dedicated to delivering the highest standards of care and creating transformative experiences for our guests. Our brand is built on a foundation of innovation, sustainability, and a deep respect for traditional Thai healing practices. Join our dynamic team and be a part of our continued growth and success.

Apply now to become our next Spa Manager and be a part of our exciting journey!

Spa Manager25054019

30-Mar-2025
Marriott International | 51867 - Ko Samui, Surat Thani
This job post is more than 31 days old and may no longer be valid.

Marriott International


Job Description

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Director of Spa & Recreation

26-Mar-2025
Shangri-La's Boracay Resort & Spa | 51511 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

As a Director of Spa & Recreation, we rely on you to:

  • Ensure a smooth, efficient daily operation in the Health Club & Spa 
  • Manage the hotel recreation activities
  • Provide superior sevices to guests and ensure pleasant guest experiences
  • Supervise team members and provide training to team members when nessary
  • Maximize revenue
  • Maintain a positive customer relationshipfeedback on performance of Provide feedbacks to team members for staff evaluation and reward purposes

We are looking for someone who:

  • Takes pride in being a hotelier
  • Committed to serving guest of the highest qulity with a welcoming manner
  • Enjoys interacting with people
  • Communicates fluently in English as well as the local language
  • Has experience in an international 5* hotel would be advantageous
  • Is a friendly, helpful and trustworthy leader
  • Has a strong performance management skill
  • Loves to be creative with an eye for detail

Assistant Spa Manager

25-Mar-2025
PT Accor Advantageplus | 51417 - Jakarta
This job post is more than 31 days old and may no longer be valid.

PT Accor Advantageplus


Job Description


Company Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

Job Description

What you will be doing:

  • Adhere to the Spa Policy & Standard Operating Procedures manual
  • Manage the operations and efficiency of the wellness facilities
  • Support strategic initiatives for the spa and wellness areas applicable to the hotel to help market the overall well-being offer / product
  • Training and Coaching of reception and spa attendant
  • Schedule treatment bookings and ensure smooth operation of the reception
  • Maintaining a high level of professionalism in all aspects of the job

Qualifications

  • Minimum 1-2 years previous experience within similar role
  • Knowledgeable about all aspects of treatments and spa therapy
  • Good communications skills, both written and verbal in Bahasa Indonesia and English
  • Working experience in 5* hotel operation is highly regarded

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Open your way to get the talent development opportunities in Accorhotels in the future

Assistant Spa and Recreation Manager25050751

25-Mar-2025
Four Points by Sheraton Palawan Puerto Princesa | 51419 - Puerto Princesa City, Palawan
This job post is more than 31 days old and may no longer be valid.

Four Points by Sheraton Palawan Puerto Princesa


Job Description

POSITION SUMMARY

Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation and Fitness Equipment

Any certification or training required by local and state agencies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Spa & Recreation Manager25031152

22-Feb-2025
The Westin Manila | 49751 - Lourdes, Quezon City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

The Westin Manila


Job Description

POSITION SUMMARY

Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation and Fitness Equipment

Any certification or training required by local and state agencies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Director of Spa - The Singapore EDITION25011447

20-Jan-2025
The Singapore EDITION | 47987 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

JOB SUMMARY

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research, product selection and purchasing, product display.

• Manages supply inventories and purchasing control, including uniforms.

• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and advertising.

• Identifies and recommending new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lifestyle Manager (Spa)

17-Jan-2025
The Pan Pacific Hotel Singapore | 47900 - Central Region
This job post is more than 31 days old and may no longer be valid.

The Pan Pacific Hotel Singapore


Job Description

We are looking for a Lifestyle Manager. You will oversee the operations at St Gregory Spa & pool and play a pivotal role by implementing strategies to achieve operational and financial performance targets with a consistent delivery of memorable lifestyle experiences. If you are an organized, detail-oriented individual with a passion for delivering excellent and memorable guest experiences, we want you to be part of our growing team.

 

Job Description:

  • Prepare, implement and update business and marketing plans.
  • Manage the financial budget, control costs and prepare revenue and expense reports for hotel management.
  • Ensure the operating procedures and policies manuals for all Lifestyle outlets are developed, implemented and updated as required.
  • Manage daily spa & pool operations and liaise with relevant department heads to ensure cleanliness, maintenance and service standards are upheld.
  • Manage client feedback and utilize as a motivational training tool and coaching platform.
  • Reference and abide by the hotel’s Standard Operating Procedures, Policies & Forms Manuals.
  • Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa experiences to visitors.
     

 

Job Requirements:

  • Bachelors Degree in Lifestyle, Wellness or Spa from a recognized hospitality / tertiary institution.
  • 2 years or more experience in a similar role in a 5-star hotel and/or 5 years in Spa Management.
  • Possess relevant internationally-recognized qualifications in massage therapy or other treatments relevant to the services offered by the spa.
  • Ability to work with minimal supervision under pressure.
  • Able to engender teamwork and make the most of resources to achieve team and business objectives.
  • Able to enhance the skills and knowledge of the team through development activities both on and off job.
  • Able to drive retail sales in appropriate manner.
  • Able to manage and motivate a multicultural and multi-linguistic team.
  • Uses a holistic approach to enhance personal well being .
  • Responds calmly to challenging, stressful or sensitive situations.
  • Demonstrates an energetic and enthusiastic, positive and proactive approach.
  • Demonstrates the ability to liaise confidently with all levels of management.
     

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Director of Spa - The Singapore EDITION24212167

20-Dec-2024
The Singapore EDITION | 46323 - Singapore
This job post is more than 31 days old and may no longer be valid.

The Singapore EDITION


Job Description

JOB SUMMARY

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

• Selects vendors for spa retail operations and managing contract agreements.

• Oversees retail product research, product selection and purchasing, product display.

• Manages supply inventories and purchasing control, including uniforms.

• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

• Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.

• Ensures spa services are included in all property-related marketing and advertising.

• Identifies and recommending new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

• Monitors and Manages the payroll function.

• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Strives to improve service performance.

Conducting Human Resources Activities

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Administers the performance appraisal process for direct report managers.

• Develops business goals and creates appropriate development plans.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.

• Celebrates successes and publicly recognizes the contributions of team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

DIRECTOR OF SPA

26-Nov-2024
The St. Regis Langkawi (Integrated Nautical Resort Sdn Bhd) | 45297 - Langkawi, Kedah
This job post is more than 31 days old and may no longer be valid.

The St. Regis Langkawi (Integrated Nautical Resort Sdn Bhd)


Job Description

Description

Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon managers set up and enforce salon rules and cleanliness guidelines. They are also in charge of promoting the salon to attract new clients.

Company

Resort Overview
Luxury hotel on the water
Situated on the southern tip of Langkawi Island, The St. Regis Langkawi is nestled between a centuries-old rainforest and a beach with glimmering views of the Andaman Sea. Here, we promise our guests unparalleled relaxation. Immerse yourself in 5-star, luxury resort living with our oasis-like pool and a private beachfront.

Our resort hotel boasts 85 suites and four overwater villas, complemented with our signature St. Regis Butler Service, a serene spa, a luxury chauffeured limousine service and many other bespoke amenities. Indulge your palate with exquisite masterpieces in one of six dining venues, including fine Asian fusion cuisine at Kayuputi.

Langkawi Island is known as "The Jewel of Kedah." Explore our rich history and natural wonders as you immerse yourself in the beauty, mystique and culture of Langkawi. Live your life exquisitely at one of the island's best addresses.

Our success also depends on our holding true to our Values, which make our culture more vibrant and set us apart from the competition:
Put People First: “Take care of associates and they will take care of the customers”
Pursue Excellence: Dedication to the customer through service and product innovation
Embrace Change: “Success is never final”
Act With Integrity: “How we do business is as important as the business we do”
Serve Our World: Our “Spirit to Serve” strengthens communities and our business

Director of Spa & Recreation

22-Nov-2024
Shangri-La's Boracay Resort & Spa | 44878 - Manila City, Metro Manila
This job post is more than 31 days old and may no longer be valid.

Shangri-La's Boracay Resort & Spa


Job Description

Edsa Shangri-La Manila

Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest business district.  Adjacent to two major shopping complexes in the country - Shangri-La Plaza Mall and SM Megamall.  It is seven-kilometres from the Makati Central Business District and 13 kilometers from the international airport.

As a Director of Spa & Recreation, we rely on you to:

  • Ensure a smooth, efficient daily operation in the Health Club & Spa 
  • Manage the hotel recreation activities
  • Provide superior sevices to guests and ensure pleasant guest experiences
  • Supervise team members and provide training to team members when nessary
  • Maximize revenue
  • Maintain a positive customer relationshipfeedback on performance of Provide feedbacks to team members for staff evaluation and reward purposes

We are looking for someone who:

  • Takes pride in being a hotelier
  • Committed to serving guest of the highest qulity with a welcoming manner
  • Enjoys interacting with people
  • Communicates fluently in English as well as the local language
  • Has experience in an international 5* hotel would be advantageous
  • Is a friendly, helpful and trustworthy leader
  • Has a strong performance management skill
  • Loves to be creative with an eye for detail

Spa Manager (PANPURI WELLNESS HARBOR at Andaz Pattaya)

16-Oct-2024
Puri Co., Ltd. | 42878 - Chon Buri
This job post is more than 31 days old and may no longer be valid.

Puri Co., Ltd.


Job Description

ROLES & RESPONSIBILITIES :

 

Operations and Guest Services

-      Responsible for overseeing daily aspects of all guest service, including customer service, guest reservation, reception, staff scheduling, amenities, and overall guest experience

-      Perform concierge duties such as answering customer inquiries, making a reservation, checking in/out guests, answering any billing questions, responding to all guest concerns, comments or complaints with discretion, professionalism and sense of urgency, and inquiring on guest level of satisfaction

-      Ensure maximum operational efficiencies. Resolve any operational issues in an effective and timely manner

-      Follow all company policies and procedures, ensuring the highest standards of services and facilities

-      Work with various internal departments and hotel team, including Sale and Marketing, Engineering, Front Office, Concierge and Housekeeping to achieve operational excellence

-      Train and manage guest service team members on business objectives, brand standards and hotel standards

-      Maintain current knowledge of all spa services, pricings, offerings, schedules, and other services provided at the spa and the hotel

-      Report and resolve guest challenges with effective solutions, while being mindful of delivering the highest service standards

-      Supervise spa reservations to ensure maximum yield and staff/room productivity

-      Advise team members of last minute changes or additions to schedule and resolve scheduling situations as needed

-      Encourage positive staff behavior and set an example for all team members by using proper etiquette and professionalism at all times

-      Provide constructive feedback to team members to promote a positive work environment, conduct disciplinary procedures when necessary

-      Develop and maintain positive working relationship with staff team and hotel team

-      Inspect work areas and tools/equipment to ensure conformance to standards. Report and follow up on maintenance/repair/cleaning needs until completion

-      Ensure that public and private areas are in impeccable physical condition and well maintained

-      Prepare effective and timely operational and management reporting, including staff roster, staff commission report, monthly performance report

-      Attend all staff meetings, product and treatment training classes

-      Assume training responsibilities to front-line staff as required

-      Maintain accurate inventory counts and place operational, treatment, and retail orders

 Business Performance

-      Work with the management team to meet revenue goals and costs

-      Assist in executing sales and marketing initiatives

-      Upsell and cross-sell services and products to reach revenue goals

-      Assist with sales, promotions, and merchandising of retail products to generate revenue

-      Present and review retail and service performance numbers to the management team on a daily basis

-      Review analysis of data pertaining to financial business performance on a weekly basis with Wellness & Spa Director

 

 Qualifications : 

    Aaged between 30 - 40 years old

-      Bachelor Degree in any related field

-      Minimum of 3-5 years of experience as a Assistant Manager or Manager in 5-star luxury spas

-      Spa Manager Certificate required

-      Spa therapy knowledge (body and face)

-      Passionate about delivering exceptional customer experience

-      Computer skills (MS Office), Spa operating systems (Booker), and other operational systems

-      Fluent in English and Thai, both spoken and written

-      Leadership, teamwork, and communication skills are essential

-      Ability to respond to guest and employee concerns with urgency and professionalism

-      Ability to effectively and consistently develop and coach front line staff

-      Good analytical and problem-solving abilities

-      Pleasant and positive attitude with a professional and friendly image to guests and colleagues

Spa Manager

10-Oct-2024
Maison Ysaé | 42551 - Bangkok
This job post is more than 31 days old and may no longer be valid.

Maison Ysaé


Job Description

 

Location: Sukhumvit 31, 10110 Bangkok

 

Key responsibilities:

  • Client reception & service: Ensure a warm and personalized welcome, manage appointments, and respond to clients' needs by offering exceptional customer service.
  • Treatment & service management: Supervise the quality of treatments (facial, body, etc.), ensure adherence to protocols and the establishment’s standards.
  • Team management: Lead, train, and motivate estheticians and therapists, ensure smooth scheduling and team cohesion.
  • Service development: Participate in the development of the spa’s services and product offerings in collaboration with the management team.
  • Operational management: Maintain the spa’s standards (cleanliness, organization, product availability), manage orders, and liaise with suppliers.

 

 

Required skills:

  • Languages: Native Thai, proficiency in English (spoken and written)
  • Aesthetic & beauty knowledge: In-depth understanding of skincare, massages, and current aesthetic techniques.
  • Management experience: Strong team leadership skills with the ability to motivate and guide effectively.
  • Service-oriented: Excellent interpersonal skills, attention to detail, and a strong sense of customer service.
  • Marketing knowledge : Skills in managing social media and online would be a plus.

 

 

Preferred profile:

  • Passion for the wellness and beauty industry.
  • Positive, dynamic, and solution-oriented attitude.
  • Favorable experience: Experience in reception or management in a spa or clinic is highly valued.

 

 

Benefits :

  • Social Security
  • 13 days public holidays
  • 6 days vacation leave
  • Overtime pay
  • 1 day off per week
  • Starting salary: 30,000 THB

 

To apply: Send your CV and cover letter to contact@maisonysae.com

Spa Manager

5-Oct-2024
Amorita Resort | 42287 - Panglao, Bohol
This job post is more than 31 days old and may no longer be valid.

Amorita Resort


Job Description

Qualifications & experience

  • 2 years' experience as a Spa Manager
  • Experienced therapist with experience in various techniques
  • Experience in training and monitoring quality of strokes
  • Preferably can also teach yoga

Tasks & responsibilities

  • Manage spa bookings
  • Upsell therapy sessions and spa products
  • Monitor quality of sessions and train therapists as needed
  • Schedule therapists based on volume of therapy sessions

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